Affiliates from an international perspective IDF London - 23.10.2012

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Affiliate Window has a UK and US presence as well as a European sister network. Using insights from these territories Simon Hofmeister gave a snapshot of the key themes and challenges brands face in an increasingly competitive marketplace. The UK is widely considered the global leader in affiliate marketing and as such Simon also touched on how British marketers are addressing challenges such as the traffic quality, attribution and the growth of mobile.

Transcript of Affiliates from an international perspective IDF London - 23.10.2012

AFFILIATES

FROM AN INTERNATIONAL

PERSPECTIVE

AFFILIATE WINDOW TERRITORIES

AGENDA

A BRIEF HISTORY

THE AFFILIATE LANDSCAPE

CHALLENGES

A BRIEF HISTORY

WHERE DID IT ALL BEGIN?

A BRIEF HISTORY: ORIGINS

1996

A BRIEF HISTORY: THE MODEL

A BRIEF HISTORY: AGE OF THE INDUSTRY

1996 1997 1998 1999 2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011 2012

THE AFFILIATE LANDSCAPE

WHO ARE THEY?

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

ToolbarsNo 100% Cashback Model

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

THE AFFILIATE LANDSCAPE

Vouchers

Cashback

Loyalty

Email

Price Comp

PPCContent

Blog

Display

Mobile

Social

Post View

INTERNATIONAL DIFFERENCES

CHALLENGES

BRAND AWARENESS

TRAFFIC QUALITY

More instances of cookie stuffing, cloaking URLs and brand bidding

TRAFFIC QUALITY: RELATIONSHIPS

TRAFFIC QUALITY: MONITORING

Card fraud prevention

Adware detection

Search space monitoring

TRAFFIC QUALITY: MARKET SIZE & MAKEUP

Outsourced Programme Management(OPM)

REGULATIONS: REGULATORY BODIES

AFFILIATE MARKETING COUNCIL (AMC)

PERFORMANCE MARKETING ASSOCIATION (PMA)

COLLECTIF DES PLATFORMES D’AFFILIATION (CPA)

INTERNET ADVERTISING BUREAU (IAB)

REGULATIONS: THE VOUCHERCODE, CODE OF CONDUCT

REGULATIONS: THE EU COOKIE DIRECTIVE

Empowering consumers to make the right choices about the information they share about themselves with companies online.

26th May 2012

REGULATIONS: DO NOT TRACK

REGULATIONS: THE AFFILIATE NEXUS TAX

Merchants are eligible to pay a sales tax for sales made via Affiliate companies based within particular US states.

ATTRIBUTION: MULTI ATTRIBUTION

SALE

Longtail Generic PPC

Content

Price Comparison

Social Media

Email Marketing

Cashback Site

User Journey

What influence have they had on the purchase decision?

Should they be rewarded?

Last click

ATTRIBUTION: VALUE ATTRIBUTION

VALUE

Repeat Customers

Conversion Rate

AOV Sales Volume

ContributionChurn rates

Sales Volume

CR New or Existing

Average Order Value

What is perceived as valuable to the merchant?

MOBILE: STATS

MOBILE: STATS

MOBILE: VOUCHERS

MOBILE: DISPLAY

MOBILE: CHALLENGES

CHALLENGES

VOUCHER REDEMPTION

MOBILE TRACKING

NON-MOBILE SPECIFIC AFFILIATES

KEY TAKEOUTS

SUMMARY

SUMMARY

1. Incentivised traffic dominates the affiliate space across all markets but with slightly varied models in Europe and the U.S.

SUMMARY

2. Display activity on a post view CPA is popular in mainland Europe but not as prevalent in the UK or the U.S.

SUMMARY

3. British brands have more tractions overseas than foreign brands do in the U.K.

SUMMARY

4. The channel is ‘cleaner’ in the UK than it is in other countries due to tighter policing and improved relationships.

SUMMARY

5. Less awareness of the channel in the U.S. has led to the imposition of government regulations which could have a huge impact on the industry.

SUMMARY

6. Attribution is a hot topic across all territories and value attribution is a model more and more merchants are turning to in order to reward affiliates accordingly and assess the incrementality of the channel.

SUMMARY

7. The use of mobile is growing at an alarming rate but merchants need to make sure they can keep up and take advantage.

QUESTIONS