Aesynt - Thursday - 3:30 PM

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Transcript of Aesynt - Thursday - 3:30 PM

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Moving the Dial on Selling and Impacting Deals

Mary Beth Gargani, Aesynt

Michael Dunne, Apttus

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Mary Beth Gargani

Director of Sales Effectiveness

Michael Dunne

Director, Product Marketing

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Today’s Session

• Sales Efficiency & Effectiveness

• The Aesynt Story

• Questions and Answers

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Why They Matter

Sales Efficiency; Sales Effectiveness

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Upping the Sales Game Matters

PLATEAUING

PERFORMANCE

• Complacency

• Set Sales Culture

SOURING

TRENDS

• Longer Sales Cycles

• Deal Slippage

• Lower Deal Sizes

RISING SALES

COSTS

• Labor Intensive

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Achieve Big Things as a Way of Life

One Step at

a Time

• Manageable Scope (Not Boiling the Ocean)

• Thorough Planning

• The Right Technology

• Adoption/Measurement

Build Upon

Success

• Repeatable Approaches

• Stream of Clear Wins

Sustain Decisive

Advantage

• Culture of Continuous Improvement

• Adopt/Usability Mastered

• Tool Usage Becomes Second Nature

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Lots of Opportunity for Improvement:

Call Center Field Sales High Value

0

10

20

30

40

50

60

70

80

90

100

NonsellingTime

Client-facingTime

AveragePercentof Time

Source: Gartner

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Process is Key for Impacting Sales

Sales Efficiency – Do Things Faster

• Shorter Cycle Times

• Agile

• Responsive

Sales Effectiveness – Do Things Better

• Impressive

• Credible

• Persuasive

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Sales Efficiency & Sales Effectiveness

Incentive Compensation

Coaching SystemsTerritory Management Systems

Appraisal, Evaluation Systems

Sales Training Management

Hiring/Onboarding Systems

Objective/Quota Management

Lead Distribution

Content Management

Configuration/Pricing/Quote

Proposals/Contracts

Prospect Qualification

Account Management

Sales Forecasting

Contact Management

Sales Pipeline

Guided Selling

Order Management

Effi

cie

ncy

EffectivenessSource: Gartner

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Truly Moving the Dial on Selling

The Aesynt Story

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Aesynt Background

Based in Cranberry Woods, PA

Formerly McKesson Automation

Hospital and Health System Pharmacy Automation

- Medical Robots

- Bar-Coding Technologies

- Storage & Inventory Management

- Packaging & Preparation

Over 850 Employees

Serve Over 1,400 Customers- Hospitals

- Health Systems

Central Pharmacy Solutions

Point of Care Solutions

Enterprise Medication

Management

IV Automation Solutions

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Project Profile

Stakeholders

• 70 in Sales customers- Field Sales

- Sales Engineers

• 120 User Community- Legal

- Accounting

- Executive Team

• Complex Sales

Target Capabilities

• Configure Price Quote- Configure-to-Order

• Workflow- Approvals

- Case Management

• Contract Integration

• Mobility with

• Forecasting with Salesforce

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Pain & Aspirations

PRESSURES

• Rapid Growth

• Homegrown Systems (Cumbersome)

• Inaccuracies (Rework)

• Time Consuming Processes (Manual)

IMPROVEMENTS

• Collaboration & Cooperation

• Brand Promise (Help Clients Be Efficient & Effective)

• Customer Experience (Sales & Post-Sales)

• Managing Demanding Clientele

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Approach

AdoptionFocus on Sales Experience Played to Self Interest WIIFM

DeploymentKnew What to Do Methodical

SelectionCompetitive Product Had Legs

Build vs BuyConfident IT Team Cost of Ownership

SalesforceDeploying Surfaced Needs

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Results

Win Rate

Deal Size

Face Time

2%

35%

30%

100% Adoption

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Q&A

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Mary Beth Gargani

Director of Sales Effectiveness

Aesynt

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