Copyright © 2017 ADP, LLC. Proprietary and Confidential.

ADP DataCloud HR Analytics 1: Better Business Decisions with Access to Critical Data

May 5, 2017

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Copyright © 2017 ADP, LLC. Proprietary and Confidential.

Presenter: Dr. Michael M. Moon

Dr. Michael M. Moon

Insight Advisor, ADP

Education:

• PhD, Human Capital Management: Bellevue University

• Master of Science, Human Resources: Suffolk University

Experience:

• Joined ADP Nov. 2017

• HR: Thomson Reuters, Raytheon, John Hancock, Vistaprint, Fleet Bank

(now Bank of America)

• Talent & Development, OD, HR Analytics, HRIS, L&D

• Analyst: Research Director, Aberdeen Group; Senior HCM Researcher, i4cp

Insight Advisory:

• Consulting service to assist ADP DataCloud clients on their Data Journey

• Help clients figure out what is important to measure, why, and how

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Today’s Topics

• Why is workforce intelligence so important to HR right now?

• What is the ADP DataCloud?

• What can the ADP DataCloud do for me?

– Newly Released Functionality

• Demo

– What’s Coming?

• Demo

• Final Q&A

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HR is Changing

• Build out the strategic focus to

compliment the operational focus

• HR must measure the impact of the

people strategy to the bottom line

• HR requires data to drive fact-based

decisions and conversations

Source: “Human Resources Champions”, Dave Ulrich, 1997

HR Data and Analytics Maturity Model

Str

ate

gic

Eff

icie

nc

y

Eff

ec

tiv

en

ess

Ou

tco

me

s

Time and Resources

Fo

cu

s

Total Headcount # of Leaves

# FTE hourly employees # of positions filled

% turnover prior period % of new hires who remain after 12

months Healthcare cost per employee

• HiPo employees who change jobs

only once every 2 or more years

are more likely to exit the

organization

• For every 1% increase in

engagement, turnover is reduced

by 3.4%

• Creation of a structured job rotation

program for HiPo employees based on

identifying the key traits of successful

leaders

• Responsive staffing based on real-time

customer demand

Prescriptive Reporting Predictive Descriptive

Clean data Documented processes

Single source of truth

Data made visible Trends monitored

Summarize what happened

Use of historical data Data reduction

Recommend best options to get where you want to be

Use of historical data Predict likelihood

Used for decision making

Imp

ac

t O

ptim

iza

tio

n

Tac

tic

al

Op

era

tio

na

l Reporting Metrics

Benchmarking

Dashboards

Pu

rpo

se

Predictive Analytics

Source: Dr. Michael M. Moon, ADP Insight Advisor

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Copyright © 2016 ADP, LLC. Proprietary and Confidential.

ADP® DataCloud is the living workforce intelligence engine that

turns transactional HR data into insight that helps link Human Capital

Management to business results.

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Organizations are awash in data, but often

not using it effectively

*ADP Workforce Analytics Study, March 2015

• Do you have access to data

outside your HR organization?

• Can you make business

decisions with a high degree of

confidence from your data?

Just having data isn’t enough.

75% have access to data

46% have deployed workforce

analytics

2015 ADP study on workforce

analytics in large enterprises*:

Copyright © 2017 ADP, LLC. Proprietary and Confidential.

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How are absence

rates impacting

sales efficiency?

Big data can now expand HR’s influence in the

enterprise by answering new types of questions

BUSINESS QUESTIONS

Which of our best

employees are likely

to leave and why?

HR QUESTIONS

Insight powered by

3 Petabytes of Data from

30M+ Employees at 95K+ ADP Clients

Copyright © 2017 ADP, LLC. Proprietary and Confidential.

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Foundational Insights for people

Advanced Insights for business

PAY EQUITY

Identifying and

Closing Pay Gaps for

Talent Management PREDICTIVE ANALYTICS Uncovering Likely Future Outcomes

To Take Action BENCHMARKING

Measuring Your Workforce Against Others

Baked Into ADP HCM

“Decision-Quality” Data

“Out-of-the-box” Usability

ADP DataCloud Portfolio

REPORTING & ANALYTICS

Quickly and Easily Manipulating Workforce Data to Spot Trends & Diagnose Issues

Copyright © 2017 ADP, LLC. Proprietary and Confidential.

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ADP DataCloud Awards in 2016

Benchmarking,

powered by ADP DataCloud

AWESOME NEW TECHNOLOGY

2016

Benchmarking,

powered by ADP DataCloud

TOP HR PRODUCT

2016

Reporting,

powered by ADP DataCloud

BEST IN CLASS - HR

2016

ADP DataCloud

BUSINESS TECHNOLOGY -

CLOUD COMPUTING

2016

New Released Functionality

12 *WFN/Vantage (Available Now), Enterprise (Spring 2017)

Easy, drag and drop report

building for HR practitioners

(Manager access in 2017)

Enables the creation of ad-

hoc client metrics

Reports can then be

analyzed through charts and

graphs

Simplified Reporting

Helps answer questions such as:

“Which of my employees are CPR certified?

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Simplified reporting enables you to create custom metrics which can be turned into analytics to view trends over time

HR creates a simplified report with

any field or metric (ADP or Ad-hoc)

Ex: “Salary by Department”

The report can then be turned into

analytics that display summary data

in a chart or graph*

Copyright © 2017 ADP, LLC. Proprietary and Confidential.

*Depending on ADP platform

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Predictive Analytics

Helps answer questions such as:

“Which employees are most likely to leave my

organization and why?”

Insight into high risk of voluntary

turnover and the drivers underneath

those risk assessments

Ability to compare your risk of

attrition and underlying factors

against industry benchmarks

Accuracy of predictions validated

against ADP Big Data

Copyright © 2016 ADP, LLC. Proprietary and Confidential.

UPD UPDATE SCREENSHOT FROM TBS

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Enhancements (Notable)*

• Increased filter selection limit to 30

• Ability to use Client-Defined/Custom fields as “view-bys”

and “filters”

• Data Categorization – to create customized views of your

company's metrics (by work location and department)

• Benchmarking – added CSA and MSA; job matching and

leveling tool; addition of time benchmarks

*Availability varies by platform

DEMO

What’s Coming Next?

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Coming Soon: New User Experience

• Simplified navigation

• Improved search

• Customizable Dashboards

• Quick access to favorites and popular

content

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Coming Soon: Pay Equity Explorer

• Determine if pay equity is a problem

for your organization via pre-built

analytic content

• Target the specific roles and

demographic factors where the

problem is greatest

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Coming Soon: Embedded Insights • Analytics, benchmarks and reports presented

contextually in the flow of work

• Make better decisions with access to data in

the moment it’s needed

• The data comes to you; no need to find the

dashboard or report

• Field Grabber: Create a new report in the flow

of work by adding fields directly from HR

practitioner workflow

Helps answer questions such as:

“What is my retention rate for people similar to

this employee who is retiring?”

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Coming Soon: ADP DataCloud Mobile

• Access key metrics, benchmarks and

reports via your mobile device

• Quickly identify trends or get

feedback on KPIs

• Provide analytic content where

managers are, on their mobile

devices

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Notable Enhancements: Coming Soon

• Access to Simplified Reporting for Managers (dual-

toggle)

• Benchmarking – deeper industries and new job

Taxonomy(JANZZ)

• Real-time Analytics (Streaming)

• Turnover Probability - WFN

• Consulting Resources: ADP Insights in Action Team

DEMO!

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Appendix

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Benchmarking powered by ADP® DataCloud spans 30 Metrics across five categories

Workforce Demographics

• Headcount by Age • Average Age • Headcount by Generation • Female Percentage

Workforce Change

• Turnover Rate • New Hire Turnover Rate • Average Tenure • Retention Rate • Span of Control

Compensation

• Average Earnings • Annual Compensation • Electronic Payments • Live Checks • Manual Checks • Reversals

System Usage* • Employee Adoption • Electronic Payments • Employee Access – Total • Employee Access – Practitioners • Employee Access – Managers • Employee Access – Employees • Employee Self Service Transaction

Activity • HR Transaction Activity • Benefits: Enrollment Channel • Benefits: Hiring to Enrollment • Benefits: Life Declaration to

Enrollment • Time: Utilization • Time: Manager Edits

Time and Attendance

• Absence • Overtime

*ADP Vantage HCM only Copyright © 2017 ADP, LLC. Proprietary and Confidential.