Activating Consumer Intent to Deliver Sales

Post on 08-Jan-2017

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Transcript of Activating Consumer Intent to Deliver Sales

Alex RedmondSen io r Sa les D i rec to r

Agenda

• The New Digital & Mobile Shopper

• Understanding Consumer Intent & Motivation

• Election Intent Learnings

• Active Intent Drives Performance

The Digital Influence Factor

Source: Deloitte, Navigating the New Digital Divide, May 2015

2009 2010 2011 2012 2013 2014 2015 2016 2017 20180

102030405060708090

100

14%

36%

49%

64%

Perc

enta

ge o

f in-

stor

e in

fluen

ced

by d

igita

l Digital Influence Projection

Search Users & Mobile Search Users

Source: eMarketer, 2016

Looked for early inspiration and made initial discoveries online on smartphone

Compared choices online on smartphone

Sought advice online on smartphone

Prepared online for immediate offline purchase

2015

2020

0 50 100 150 200 250 300

157.3

221

220.6

243

Search Users Mobile Phone Search Users

Mobile Impact on Path to Purchase

Source: eMarketer, June 2015

Ways in which US smartphone users used their smartphone during the path to purchase

0% 5% 10% 15% 20% 25% 30% 35% 40% 45% 50%

Looked for early inspiration and made initial discoveries online on smartphone

Compared choices online on smartphone

Sought advice online on smartphone

Prepared online for immediate offline purchase

”Personalization is the underpinning of every experience that we want to create, within an

activation. I really can’t say enough about how important it is to deliver a message that makes sense to the right shopper, in the right context.”

-Anthony Acerra, Director of Digital Strategy

At Digital Ad Agency Rockfish

Understanding Consumer Intent &

Motivation

A consumer’s active intent now is more relevant to a brand than knowing what someone did in the past or might do

tomorrow.

What does active intent mean for you?

PremiumInteractions

First Right of Refusal on Inventory

Active Intent Targeting via Proprietary Algorithm

Custom User-Focused Creative

The Yieldbot Difference<!—Yieldbot.com Intent Tag LOADING --> <script type=“text/javascript”>Var ybotq | | [ ];(function( ) { var js = document.createElement( ‘script’ ); js.src = ‘//cdn.yldbt.com/js/yieldbot.intent.js’; var node = document.getElementsByTagName( ‘script node.parentNode.insertBefore(js, node);

Header Integratio

n

Sponsored Brand

Message

YieldbotIntentRan

k

A Trillion Real-Time Decisions Every MonthI D E N T I F Y

Election Intent Learnings

PEOPLE’S INTENT

IntentTOP INTENT ASSOCIATIONS

18%“Putin”

15%“Rally”

44%“Emails”

32%“Sidney Blumenthal”

TRUMP CLINTON

SentimentGENERAL SENTIMENT

32%Negative

79%Negative

TRUMP CLINTON

Intent in Action

Strategy

Identify BTS Mom’s with promotional messaging to drive sales at Staples during BTS

Yieldbot targeted relevant intent around shopping, parenting, and education to serve Staples’ message at the most relevant moment

Custom Native and Responsive card units were used to match messaging with relevant intent

Results 2x ROAS Acquired new customers through intent targeting Positive results across desktop and mobile Campaign extended and renewed the next year

Staples E-Commerce Case Study

Results

Interacts with Customers

4.3%SALES INCREASE

3XINDUSTRY CTR

TOP-PERFORMING PARTNER FOR

Significant ROAS

QuestionsAlex Redmond | Senior Sales Director

aredmond@yieldbot.com