© 2013-2014 Avanade Inc. All Rights Reserved.

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Lync Conference 2014

Visit us @Booth 714

Session Code:SOLU204

Presented by:Joe Schurman

Accelerating Line of Business Communications with the Avanade CEBP Framework

SOLU204

© 2013-2014 Avanade Inc. All Rights Reserved.

One-of-a-kind heritage:An alliance of combined strengths

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A powerful combination:

• Backed by two industry leaders: Accenture and Microsoft

• Close alignment at all levels – the lab, to the boardroom, to your business needs

• Flexibility and choice: Get the level of support you need

© 2013-2014 Avanade Inc. All Rights Reserved.

Our focus is your success

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Fortune 500 to Fortune 1000

Government Agencies

Many have been customers for more than 5 years

© 2013-2014 Avanade Inc. All Rights Reserved.

Why Avanade?Avanade Unified Communications Credentials

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Unified Communications & Collaboration Capabilities Microsoft Lync, SharePoint, Exchange Deployments (On-Premise & Managed)

Unified Communications Development & Engineering

Lync, Skype, and WebRTC Customization & Federation Services

Framework, Workflow, Conferencing, Mobile, Web Chat, Contact Center

© 2013-2014 Avanade Inc. All Rights Reserved.

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Communications Enabled Business

Processes (CEBP)

© 2013-2014 Avanade Inc. All Rights Reserved.

Unified Communications Application Framework(Lync, Skype, UCMA, UCWA, ORTC, UC APIs, SDKs)

CEBP@AvanadeCEBP Framework & Accelerators

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Avanade UCCMS (Managed Services)(Lync Server, WebRTC Server, SharePoint, Exchange, Active Directory)

Avanade CEBP Framework & Solution Accelerators

(Solution/Technology Framework, SDKs, Plug-ins, Software Templates, XD/UI Templates)

Partner Solutions(Partner Applications, Frameworks, APIs)

Customer-specific SolutionCustom UIs, Business Logic, Workflow…

Windows Apps Browser Apps Lync Apps Services &

Devices

© 2013-2014 Avanade Inc. All Rights Reserved.

CEBP@AvanadeSolution Showcase

CEBP Solution Accelerators Avanade Live Chat

Avanade Contact Center Solution

Avanade Online Learning Management

Avanade Insurance Manager

Avanade Health Collaborative Care

Avanade CEBP Video Federation

Framework

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© 2013 -2014 Avanade Inc. All Rights Reserved.

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Avanade Health Collaborative Care (AHCC)

Solution Accelerator

Demo

© 2013-2014 Avanade Inc. All Rights Reserved.

Unified Communications Application Framework(Lync, Skype, UCMA, UCWA, ORTC, UC APIs, SDKs)

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CEBP@AvanadeAHCC Solution Accelerator

Avanade Health Collaborative Care (AHCC)

Partner EMR, PHR, CRM, Devices, Services

Health Pro Apps Patient Apps Administrator

AppsClinical Devices

© 2013-2014 Avanade Inc. All Rights Reserved.

AHCC DefinedA flexible, extensible platform can enable a wide range of scenario types

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Scenario: Remote consultations and clinician collaboration

Scenario: Communications enabled EMR/PHR integrationScenario: Patient web chat and video chat experiences

Scenario: Remote disease management and monitoring

© 2013-2014 Avanade Inc. All Rights Reserved.

AHCC Solution AcceleratorDistance Health / Telehealth Scenarios

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Home-Health /Mobile Patient

In-ClinicPatient

Physician / Specialist

HealthCoach

Patient In-Clinic Pod(Windows 8/Surface)

Patient In-Clinic App(Windows 8/Surface)

Chat & Video App(Browser)

Physician App(Lync Client)

Physician App(Windows 8/Surface)Patient App

(Windows or Browser)

Physician App(Browser)

© 2013-2014 Avanade Inc. All Rights Reserved.

Channel Partners

Avanade UCCMS (Managed Services)(Lync Server, WebRTC Server, SharePoint, Exchange, Active Directory)

CEBP@AvanadePartnering Opportunities

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Systems Integrato

rs Unified Communications Application Framework(Lync, Skype, UCMA, UCWA, WebRTC, UC APIs, SDKs)

ISVAvanade CEBP Framework & Solution

Accelerators(Solution/Technology Framework, SDKs, Plug-ins, Software Templates, XD/UI

Templates)

ResellersPartner Solutions

(Device Manufacturers, Hosting Partners, Partner Applications, Frameworks, APIs)

Deployments Co-Engineering

Solution Sales

© 2013-2014 Avanade Inc. All Rights Reserved.

CEBP@AvanadeMarketing & Key Contacts

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Websites: Internet: http://www.avanade.com/cebp Microsoft Lync Partner Catalog: http://lync.com

Contacts: CEBP Program Director: Joe Schurman CEBP Sales Alias: CEBP@Avanade.com

CEBP

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Visit our booth (#714) to learn more

Full CEBP demos occurring throughout the day

© 2013 -2014 Avanade Inc. All Rights Reserved.

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Microsoft PavilionDemos, Speakers, Demos, Lync Room System, Experts, Demos, a Bar....and more Demos

ATTENDEE PARTY Wednesday, February 19th

6:30pm-9:30pmHakkasan, MGM Grand

Brought to you by

When it comes to Vegas nightclubs, it doesn’t get any hotter than Hakkasan. And when it comes to opportunities to connect and reasons to party, no one does it better than Lync Conference! Our attendee party has a full lineup: an open bar, awesome food, and one of the best DJs that Vegas has to offer. Don’t miss out on the fun—stop by at 6:30pm and kick off and evening to remember. Come together.

HANDS-ON LABS

You can also access labs on MyLync!

3:00pm – 9:00pm10:30am – 9:00pm7:30am – 9:00pm8:00am –1:30pm

LOCATIONPinyon 3

Monday, February 17Tuesday, February 18Wednesday, February 19 Thursday, February 20

LRS

LOCATIONCopperleaf 12

Wednesday, February 198:30am – 9:45am10:15am – 11:30am1:00pm – 2:15pm2:45pm – 4:00pm4:30pm – 5:45pm

Thursday, February 209:00am – 10:15am10:45am – 12:15pm12:45pm – 2:00pm

MyLync allows you to create a custom experience and network with the Lync Community both online and in person.With MyLync, you can:• Build your own personalized calendar while browsing all available sessions• View breakout session material including PPTs and Videos within

48 hours of each session• Participate in the Community and find people in your social networks

who are attending and interact with speakers• Arrange meetings or social activities• Navigate the Exhibit Hall floor plan and learn more about our Sponsors• Fill out evaluations to win prizes

Log into MyLync at http://mylync.lyncconf.comFor MyLync support, please visit the Registration Desk.*

* Please note that adding a session to your calendar does not reserve a seat. Seating is on a first-come, first-served basis.

Birds of a FeatherBirds of a Feather flock together! Join daily breakfast discussions of relevant topics by sitting in the separately designated areas of the Meal Hall. Seating will be sorted in a different way for each Birds of a Feather breakfast:Wednesday, February 19:Where are you from? Asia/Pacific, Eastern & Central Europe, Latin America, Middle East & Africa, US (West, Central & East) and Canada, Western Europe

Thursday, February 20:What is your interest?Best Practices, Business Value, Clients & Mobility, Lync Meetings and Video, Lync Online, Networking, Platform, Server & Manageability, Voice

Fill out evaluations to win prizesFill out evaluations on MyLync or MyLync Mobile.Prizes awarded daily.