Post on 28-Mar-2018
SWISS-GARDEN INTERNATIONAL OVERVIEW
Swiss-Garden International (SGI) was established in 1991 as (1) a hotel operator to manage
hotels for OSK Properties and (2) a hotel management company to assist hotel owners with
their third-party managed hotels.
SGI currently manages and operates 11 hotels and resorts with an inventory of over 2,500
guestrooms. Swiss-Garden International has an owner-focused approach to driving financial
returns from hotel investments.
Currently, SGI undertakes management projects in Malaysia and Australia, and has plans to
expand to other countries in the Asia Pacific region.
Categories of Properties
SWISS-GRAND HOTEL / RESORT
Top-of-the-range upper upscale products targeted for key business and
resort locations.
SWISS-GARDEN HOTEL / RESORT
International upscale class properties that are at the forefront of market.
The brand represents value and consistency that is aimed at the
corporate and leisure markets.
SWISS-GARDEN RESIDENCES
Premier serviced apartments offering refined hotel facilities and services in
key cities and destinations.
SWISS-INN
International moderate to midscale class products renowned for
practical functionality and value; strategically located at business and
tourist districts.
“by SWISS-GARDEN” SIGNATURE COLLECTION
Specialised products with customised identity and boutique attributes
designed specially for the most discerning of the modern travellers.
These hotels include:
Swiss-Garden Hotel Kuala Lumpur
Swiss-Garden Residences Kuala Lumpur
D’Majestic Place by Swiss-Garden
Swiss-Inn Chinatown Kuala Lumpur
Swiss-Garden Hotel Melaka
Swiss-Garden Beach Resort Kuantan
Swiss-Garden Resort Residences Sungai Karang, Kuantan
Swiss-Garden Beach Resort Damai Laut
Swiss-Inn Sungai Petani
Swiss-Inn Johor Bahru
Garden-Lodge Sydney, Australia
Swiss-Garden International Hotel
Management Portfolio SGI currently manages 11 hotels in Malaysia and Australia.
Swiss-Garden International Team
SGI brings together a range of complimentary skill‐sets within its key personnel,
combining hotel transaction and development backgrounds with operations and asset
management, creating a strong backbone to provide the full range of hotel
management skills.
Our team of experts possesses entrepreneurial spirit and are results- driven with
knowledge and experience.
Adopting this experience and knowhow to your property through our methodical
approach is bound to deliver success to your hotel.
Ricky Ang Chief Executive Officer
Mr. Ang comes with more than 25 years’ experience in the
hospitality field.
He started his career with the Shangri-La group on the
island before relocating to Kuala Lumpur to assume key
positions in established hospitality brands like the Holiday
Inn group, New World / Renaissance and the Hotel
Equatorial group.
Throughout his career, Mr. Ang has held various senior
management portfolios, both in Marketing as well as
Operations – including board member responsibilities for
hotel companies with properties in Malaysia, China,
Vietnam and Myanmar.
Ricky Ang
Chief Executive Officer
Mr. Ang comes with more than 25 years’ experience in the
hospitality field.
He started his career with the Shangri-La group before
relocating to Kuala Lumpur to assume key positions in
established hospitality brands like the Holiday Inn group,
New World / Renaissance and the Hotel Equatorial group.
Throughout his career, Mr. Ang has held various senior
management portfolios, both in Marketing as well as
Operations – including board member responsibilities for
hotel companies with properties in Malaysia, China,
Vietnam and Myanmar.
Izudin Merican Group General Manager
Izudin Merican has more than 27 years of experience in the Hospitality
industry, including 21 years in senior management positions. Izudin has
previously worked with the Shangri-La International group and prior to
joining Swiss-Garden International, Izudin was attached with the Marriott
group where he had held various key positions such as Director of F&B,
Director of Operations and General Manager.
Izudin is responsible for consolidating and standardizing the Company’s
regional operations, in order to facilitate future growth, drive higher service
levels and promote the Company’s focus.
A proven ability for developing and managing operational metrics, strategic
planning and execution, consolidating disparate systems, and managing
remote teams is critical to success.
Summary of Key Services Swiss-Garden International provides the following key services to hotel owners:
Our approach to hotel management is driven
by three main objectives:
• Drive Financial Performance
• Deliver Operational Excellence
• Optimize Guest Satisfaction
Hotel Management
The hotel business environment is dynamic,
fast evolving and changing constantly. To
sustain these challenges and stay
competitive, Swiss-Garden International
believes in the right infrastructure, know‐how
and processes to support the operations and
ultimately performance for your hotel so that
it remains competitive and is able to
outperform both local and global competitors.
Selecting the “right” hotel operator and negotiating the
best possible terms in a management agreement is one
of the most important decisions a hotel owner has to
make to ensure the optimal positioning, performance
and value of the asset.
SGI has demonstrated a proven track record of
successfully advising the owners of new‐build and
existing hotels in the optimal branding of their hotels
under the most favorable terms.
Hotel Operator Selection
and Contract Negotiations
From the inception of a hotel project to the potential
re‐positioning of an existing hotel, we assist in devising an
optimal strategy for a hotel project which results in the
highest value of a hotel investment.
By leveraging our team of senior experienced hotel
executives, we adopt a targeted, owner‐focused approach to
hotel management that results in superior financial results to
owners.
Rather than taking a “one-standard” approach, we tailor the
approach to each hotel based on its specific needs by taking
into account its local market, competitive environment, and
facilities to unlock the value in the investment.
We cover the entire process of a hotel’s planning, pre‐opening
and operations phase including the following areas:
• Review drawings and provide input with respect to the
most efficient, effective and relevant designs.
• Manage the pre‐opening process and develop the
appropriate strategy for the optimal positioning of the
hotel.
• Identify the right “match” of executives for a hotel’s
management team.
• Drive sales & marketing and revenue management to
maximize a hotel’s revenue.
• Set up procedures and financial reporting systems to
optimize cost structures and costs.
• Through our team of performance managers, monitor the
ongoing hotel performance on a daily basis.
Hotel Management
2015 : D’Majestic Place by Swiss-Garden
“Best Hotel & Resort Awards”
Malaysia Property Press Awards 2015
2012 : Swiss-Garden Beach Resort Damai Laut
“Perak Tourism Awards 2012 for Best Resort – Resort Category”
Perak Tourism Awards 2012
2012 : Swiss-Garden Beach Resort Damai Laut
“Best Brands in Hospitality – Golf Resort & Spa”
The BrandLaureate SME’s Signature Awards 2012
2012 : Swiss-Garden Beach Resort Kuantan
“Best Beach Front Resort”
Hotel Club
Swiss-Garden International Hotels, Resorts and Inns
Level 20, Plaza OSK, Jalan Ampang,
50450 Kuala Lumpur, Malaysia.
Tel : (603) 9078 2688
Fax : (603) 9078 2600
Email : info@swissgarden.com
Swiss-Garden Hotel & Residences Kuala Lumpur
117, Jalan Pudu, 55100 Kuala Lumpur, Malaysia.
Tel : (603) 2785 1111
Fax : (603) 2141 5555
Email : reservation@shrkl.swissgarden.com
D'Majestic Place by Swiss-Garden Kuala Lumpur
376, Jalan Pudu, 55100 Kuala Lumpur, Malaysia.
Tel : (603) 2148 9988
Fax : (603) 2148 3888
Email : reservation@dhrkl.swissgarden.com
Swiss-Inn Chinatown Kuala Lumpur
62, Jalan Sultan, 50000 Kuala Lumpur,
Malaysia.
Tel : (603) 2072 3333
Fax : (603) 2715 2021
Email : reservation@sikl.swissgarden.com
Swiss-Garden Hotel Melaka
T2-4 The Shore @ Melaka River Jalan
Persisiran Bunga Raya, 75300, Melaka
Tengah,
Melaka, Malaysia.
Tel : (606) 288 3131
Fax : (606) 288 3377
Email : reservation@shmk.swissgarden.com
Swiss-Garden Beach Resort Kuantan
2656-2657, Mukim Sungai Karang, Balok Beach,
26100 Beserah, Kuantan, Pahang, Malaysia.
Tel : (609) 548 8288 / KL Sales Office (603) 9078 2633
Fax : (609) 544 9555
Email : reservation@sbkn.swissgarden.com
Swiss-Garden Resort Residences Sungai Karang
Jalan Kuantan-Kemaman, Mukim Sungai Karang,
26100 Beserah, Kuantan, Pahang, Malaysia.
Tel : (609) 518 2888 / KL Sales Office (603) 9078 2633
Fax : (609) 518 2999
Email : reservation@srsk.swissgarden.com
Swiss-Garden Beach Resort Damai Laut
Persiaran Swiss-Garden, Jalan Damai Laut,
Off Jalan Teluk Senangin, 32200 Lumut, Perak,
Malaysia
Tel : (605) 684 3333 / KL Sales Office (603) 9078 2611
Fax : (605) 618 3388
Email : reservation@sbdl.swissgarden.com
Damai Laut Golf & Country Club
Hala Damai 2, Jalan Damai Laut,
Off Jalan Teluk Senangin, 32200 Lumut, Perak,
Malaysia.
Tel : (605) 685 9333 / KL Sales Office: (603) 9078 2611
Email : info@dlgcc.swissgarden.com
Swiss-Inn Sungai Petani
No.1, Jalan Pahlawan, 08000 Sungai Petani,
Kedah, Malaysia.
Tel : (604) 422 3333 / 2454 / 2664
Fax : (604) 423 3423 / (604) 422 4473
Email : reservation@sisp.swissgarden.com
Swiss-Inn Johor Bahru
Lot 512, Jalan Syed Muhd Mufti,
80000 Johor Bahru, Johor, Malaysia.
Tel : (607) 218 3333
Fax : (607) 218 3334
Email : reservation@sijb.swissgarden.com
Garden-Lodge Sydney, Australia
17-23 Parramatta Road,
Haberfield NSW 2045, Australia.
Free Call : 1800 222 363 (Australia only)
Tel : (02) 9797 6111
Overseas Tel : + 61 2 97976111
Email : reservation@gls.swissgarden.com