Post on 07-Apr-2020
FSML – 68A
January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 1
A. Support Services
Intent: The intent of support services is to provide individualized assistance, subject to
the limitations of state funding, that allows clients to participate in case plan
activities, build skills for and reduce barriers to employment, accept job offers and
retain employment after other resources have first been explored and exhausted.
1. Supporting JOBS case plans
Basic needs payments for personal incidentals made during the Pre-TANF
Program are made from TANF funds issued through the support services payment
process. Applicants in the Pre-TANF program may also receive support services
that are needed to complete case plan activities;
Support services are available to support available JOBS program activities, JOBS
Plus subsidized employment and Pre-TANF;
Support services provided for Pre-TANF and TANF JOBS participants are subject
to the guidance provided below.
Specific Requirements; Pre-TANF Program: 461-135-0475
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Transition Services; JOBS: 461-190-0241
FOR INFORMATION ON REQUIREMENTS FOR BASIC NEEDS PAYMENTS, SEE
SECTION D IN THE PRE-TANF PROGRAM (PRT-D.2).
The Department of Human Services (DHS) supports individuals to succeed in attaining
self-sufficiency by providing payments for items that clients may need to be able to
participate in available JOBS activities on their case plans.
These payments can include items such as child care and transportation. They also
may include other payments needed to look for a job (such as interview clothing
when no other resources are available), accept a job offer (such as uniform and
tools), for a teen parent to complete a high school diploma or GED, or costs related
to a district-approved vocational training (VT) plan (such as books and supplies,
and with manager approval, tuition and fees) when no other resources are
available;
Support service payments are authorized in advance of the client beginning the
JOBS activity or employment, meaning that they should be issued in time for the
client to be able to participate in the planned activities;
In approving support service payments, the department must consider lower-cost
alternatives. It is not the intent of the department to supplant department funding
with other funding that is available in the community. It is also not the
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department’s intent that clients be sent to community organizations seeking their
own support to participate in available JOBS activities. It is the department’s
expectation that case managers and clients will work collaboratively to seek
resources that are reasonably available to the client in order to participate in
activities.
Support services may not be used to pay for the following items:
No support services for exempt individuals;
Housing, utility or other maintenance items;
Nonessential items such as television, cable, Internet, etc.;
Items such as fines, reinstatement fees, restitution, legal fees, court costs or other
costs associated with a penalty;
Purchase of a car, recreational vehicle, motor home, etc.;
No child care for two-parent families (e.g., one parent can provide the care while
the other participates), except for two-parent families where both parents meet the
definition of teen parent (OAR 461-001-0000);
No support services for exempt individuals. With manager approval, exceptions
can be made as determined by the district on a case-by-case basis, as budget
allows;
Pet-related costs including pet deposits, pet fees, kennels, etc.;
ERDC copayments;
Other costs not related to completion of the case plan.
Eligible people
In order to receive a support service payment, a client has to meet both of the following
criteria:
(A) The client has to be one of the following people:
A JOBS-mandatory TANF applicant or recipient:
(a) Participating in the Pre-TANF program;
(b) Participating in available family stability activities such as
addiction, mental health and medical services;
(c) Disqualified for failure to complete substance abuse, mental health
or other treatment who is participating in specific JOBS program
activities.
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January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 3
A JOBS-mandatory TANF-related program recipient or non-TANF
recipient who is:
(a) A participant in the SFPSS Program to attending specific JOBS
activities, including family stability activities such as addiction,
mental health and medical services;
(b) A TA-DVS client who is receiving TA-DVS benefits to participate
in available JOBS activities;
(c) A Post-TANF program client who is also participating in specific
JOBS activities for participation hours needed to meet program
requirements;
Note: The Post-TANF program is currently suspended.
(d) A disqualified client if these payments are necessary for the client
to re-engage in the JOBS Program and end their current
disqualification;
(e) Serving an IPV disqualification and is required to and is
participating in specific JOBS activities;
(f) An adult who, due to state time limits, is no longer receiving cash
assistance but whose children remain on assistance and the adult
continues to cooperate with their JOBS case plan.
(B) The client has agreed to participate in an activity as outlined in the case plan. If
the activities listed on the case plan are not agreeable to the client, or if the client
is requesting case plan activities that are outside of what DHS wants or can
provide, case managers should work with the client to find a mutually agreeable
solution. This process is called re-engagement.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
FOR MORE INFORMATION ON RE-ENGAGEMENT, SEE TANF-F.18.
Approval and denial/closure of support service payment requests
Requests for support services:
An eligible person may request a support service by phone, in person, in writing or by
using the Request for Temporary Assistance for Needy Families (TANF) Support Services
and Notice of Decision and Action Taken (DHS 7822) form.
Time frames:
When a client requests a support service payment, DHS has 30 days in which to make an
eligibility decision if the client is receiving ongoing TANF. If the client is in the
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Pre-TANF program, the application must be processed in time to resolve the problem. In
all other circumstances, the application processing time frame is 30 days. DHS should act
as quickly as possible to either approve or deny a request for a support service payment.
DHS will make adequate and timely support service payments available to clients to
ensure current participation in required activities. Clients will have good cause for not
participating in required activities prior to authorization or receipt of necessary support
service payments.
Pending a request:
There may be circumstances where the branch does not have enough information to
determine whether a client is or is not eligible for a support service payment. In those
instances, it may be necessary to issue the client a Notice of Pending Status (DHS 210)
requesting the specific information or verification that is necessary for the branch to
make a decision.
Approving a payment:
Discussions around needed support services should occur during the case plan
development process. This will provide an opportunity for the worker to discuss what
support the client needs to be successful in completion of their case plan, resources the
client may have available, resources within the community and lower cost alternatives, if
available. Agreed-upon payment should be noted on the case plan.
When approving a request for a support service payment, staff do not need to send a
notice informing the client that payment (including payments to third parties such as
utility companies or landlords) has been approved because approved payments are listed
on the case plan.
Denying a payment:
Staff must issue notices to clients when they deny a request for a support service
payment (use the Notice of Decision and Action Taken (MSC 456) or DHS 7822
form). Note the reason for the denial on the decision notice.
Staff must also issue a notice (use the MSC 456 or DHS 7822) to the client if a
payment (such as transportation or child care costs) that a client receives on an
ongoing basis is stopped (closed) or reduced. The effective date for closing
ongoing support service payments is the day the case plan activities expire or the
day the payment is no longer needed.
If the client and the worker are not able to agree on the type or amount of a support
service payment, the client must be given a denial or closure/reduction notice (use
the MSC 456 or DHS 7822).
If the worker offers the client a support service payment that is different in any
way from the item that the client requested, the client must be given a notice of
denial (use the MSC 456 or DHS 7822). This is true even if the client has accepted
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January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 5
the alternative payment that the case manager has offered. The worker should note
the alternate payment agreed upon with the client on the decision notice.
Note: Staff are required to explain this process to clients. Make sure to note in TRACS
when this explanation has been given. With some clients, the process may only
need to be explained one time. In other instances, it will need to be explained
multiple times.
Note: You should use DHS 7822 to convey your decision to the client if the client made
the request for a support service on the DHS 7822.
Example: A client is requesting a JOBS support service payment for car
insurance to go to and from a JOBS activity. Transportation costs
are limited to fuel and public transportation. The case manager
must issue the client a notice of denial. The client has the right to
request a hearing.
Example: A client is requesting a JOBS support service payment for fuel to
go to and from a JOBS activity. The client resides in an urban area
where there is adequate public transportation available, the
school-age children take the bus to school, so the client is not
required to transport them to a child-care facility and fuel is not a
lower-cost alternative. The branch will authorize a bus pass to the
client, but will not pay for fuel. The case manager must issue the
client a notice of denial, whether or not the client accepts the
alternative payment. The client has the right to request a hearing.
DHS may reduce, close or deny all or part of an individual’s request for a support service
payment if any of the following are true:
The client does not meet the definition of an eligible person as set out above;
The individual making the request for the support service payment is disqualified
for noncooperation with their case plan. However, the branch may authorize
support service payments to disqualified clients if these payments are necessary for
the client to re-engage in the JOBS program and end their current disqualification;
The request is not related to the individual’s case plan; or
A lower cost or no-cost alternative is available.
When services are stopped, denied or reduced, the client is eligible for an expedited
hearing.
Example 1: A client is requesting a housing payment so that she can move into
an apartment closer to a job that has been offered to her. Support
service payments for housing costs are not an available support
service. The branch denies the payment request. The branch sends
the client a denial notice.
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Example 2: A client has been receiving JOBS child care payments for several
months for her two children while she is attending JOBS activities.
The child care is no longer needed. The branch sends a notice to
let the client know that DHS will no longer be paying child care.
Example 3: A client has been receiving JOBS child care payments over the
summer for her two school-aged children while she participates in
JOBS. In September, the children will be returning to school. The
client will still have a child care need, but at a lower amount than
what she currently needs because the children will be in school
much of the day. The branch sends her a notice informing her that
her child care support service amount will be reduced effective
September 1.
Expedited Hearings: 461-025-0315
Application Processing Time Frames; Not Pre-TANF or SNAP: 461-115-0190
Notice Situations; General Information: 461-175-0200
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
FOR MORE INFORMATION ON APPLYING FOR SUPPORT SERVICE PAYMENTS,
SEE TANF SECTION B. FOR MORE INFORMATION ON NOTICES FOR SUPPORT
SERVICE PAYMENTS, SEE TANF SECTION O.
Pre-TANF Program payments
Payments for basic living expenses in the Pre-TANF program are restricted to personal
incidentals and 100 percent of the TANF Payment Standard based on family size (see
OAR 461-135-0475 for more information). When the case manager or branch denies a
request for a basic living expense or support service payment in the Pre-TANF program,
the branch sends the appropriate notice as it would under the same circumstances if the
client were a TANF recipient.
Specific Requirements; Pre-TANF Program: 461-135-0475
Notice Situations; General Information: 461-175-0200
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Verification
DHS may require an individual to provide verification of the need for a support service
payment prior to the approval and issuance of a support service payment. DHS can also
require individuals requesting support service payments to provide verification of the
need and the costs associated with such payments if verification is reasonably available.
If verification is not reasonably available to the family, no verification may be required.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
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January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 7
Child care
Support payments for child care will be provided for single-parent families, as limited by
OAR 461-160-0040 and OAR 461-190-0211, when necessary to enable the individual to
participate in approved JOBS program activities specified in the case plan. Payments for
child care will be made for:
(A) The lesser of the actual rate charged by the care provider or the rate established
in OAR 461-155-0150. The department rate for children in care less than
158 hours in a month is limited by OAR 461-155-0150.
(B) The minimum hours necessary, including meal and commute time, for the
individual to participate in approved JOBS program activities.
(C) Child care should be for actual time spent addressing the barrier. Expected hours
will affect authorized hours on child care billing forms, so this should be closely
monitored to ensure attendance is recorded properly.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Housing and utilities (not covered by support services)
Note: A client who receives a TANF grant is expected to meet their housing and utility
expenses out of the money received each month in the TANF grant. Support
service payments for housing and utilities are not allowed.
Using support service funds for housing in domestic violence situations:
Note: Support service payments are not intended to supplement TA-DVS payments for
housing. JOBS support services for housing and utility costs are not allowed.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Transportation
The department will provide payment for transportation costs incurred in travel to and
from JOBS or other approved activities. Payment is made only for the cost of public
transportation or the cost of fuel for a privately-owned vehicle. Payments for fuel costs
for a privately-owned vehicle are only provided if the individual providing the
transportation has a valid driver’s license and vehicle insurance, and if the following are
true:
No public transportation is available;
Public transportation is available, but the client has a verifiable medical condition
or disability that keeps them from utilizing public transportation and for which no
accommodation is available;
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Public transportation is available, but it is more costly than the cost of fuel;
Transportation costs for appointments should be charged to medical transportation,
if appropriate.
In considering transportation payments, it is vital that staff evaluate all aspects of the
client’s transportation need and cost-effectiveness for DHS. For example, if DHS’ child
care cost will be higher as a result of requiring a client to ride the bus instead of driving
their own car or getting a ride with another person, staff should consider paying for gas
vouchers or other payments.
DHS will not authorize car repairs. However, there may be other resources available to
the client. For example, there may be shuttle services that can connect a client with
employment or activities in other areas.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Example: A client living in a rural area must travel 30 miles one way to a
JOBS activity. Her father has been allowing her to use his vehicle
to get back and forth to the activity. DHS can pay for the gas
needed to get back and forth. His vehicle now needs a new head
gasket and it will cost approximately $500 to repair. DHS will not
pay for the new part or for the actual repair.
Example: A client requests purchase of a cheap car. They do not want to ride
the bus anymore because it takes too long to get anywhere. DHS
cannot pay for the purchase of a car because support services can
only help with public transportation or the cost of vehicle fuel.
Example: A client requests payment of a fine and ODL reinstatement fees
because their license was suspended for driving without insurance
in order to participate in approved JOBS activities. DHS cannot
use support services to pay for items such as fines, reinstatement
fees, restitution, legal fees, court costs or other cost associated
with a penalty. Public transportation or other transportation
alternatives should be explored.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Other support services
When no other resources are available, DHS can also provide payment for other items
needed to look for work, accept a job offer, allow a teen parent to achieve a high school
diploma or GED, or complete a district-approved vocational training activity. These
items can include, but are not limited to the following:
Interview clothing to look for or accept a job;
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January 15, 2013 Employment and Self-Sufficiency Services A – Support Services A - 9
Reasonable accommodations of a client’s disability to look for or accept a job;
Uniform needed for the offered job;
Grooming needs to look for or accept a job;
Tools needed for the offered job; and
Bonding and licensing needed to accept a job;
Food handler license to accept a job at a restaurant;
GED study book needed for teen parent to take a GED test;
Books and supplies needed to complete a short-term vocational training activity
approved by the district;
Tuition for short-term vocational training activity only with manager approval;
Limited support services for specific barrier removal activities as budget allows;
Support services may be used as determined by the district on a case-by-case basis,
to allow mandatory individuals to participate in activities (i.e., attend treatment), to
address issues related to addiction (DA), medical (MD), mental health (MH),
rehabilitative activities (RA);
Note: This does not include SS.
Other payments needed by mandatory participants that are not otherwise excluded
in rule may be authorized as determined on a case-by-case basis, as budget allows.
Parents as Scholars: 461-190-0199
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
2. Support service payment process
Payments are made by DHS staff designated by the branch or contractor staff designated
by DHS to issue vouchers. All payments except JOBS Plus wage reimbursement and
child care are made using the following methods:
Check entered on JASR to client or dual-payee to client and provider;
A revolving fund check to client or dual-payee to client and provider, and entered
on JASR;
A Negotiable Items –Field Business Review (DHS 219N) form for bus passes.
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The preferred method is a check issued to the client through overnight JASR, to arrive in
time for the client to meet participation needs. A revolving fund check should be used
only in emergencies.
SEE THE COMPUTER GUIDE, III- B AND III-C FOR INSTRUCTIONS ON CREATING
A JAS SCREEN AND MAKING SUPPORT SERVICES PAYMENTS.
Child care payment process: Child care payments are issued using the JCCB process or a
check to reimburse the client for allowable child care they have already paid. When WO
unsubsidized work hours are the majority of the total case plan hours, child care
payments are issued using the child care authorization no copay process.
SEE THE CHILD CARE CHAPTER FOR DETAILS ON THE PAYMENT PROCESS.
FSML – 68A Employment and Self-Sufficiency Services B –
January 15, 2013 Job Preparation and Entry Services B - 1
B. Job Preparation and Entry Services
Intent: The intent of job preparation and placement services is to determine which TANF
clients are currently employable, then identify and address issues of employable
clients that limit employment success and place the client in a job for which they
are qualified.
Services: Job Preparation services include ongoing screening and assessment, case
management and Pre-TANF, Life Skills, Job Readiness and Job Search, Basic Education,
Work Experience and Work Supplementation, On-the-Job Training and Short-Term
Training, JOBS Plus and Supported Work.
SEE SELF-SUFFICIENCY AND INTERVENTION SERVICES (SECTION D IN
THIS CHAPTER) FOR CLIENTS DETERMINED NOT CURRENTLY
EMPLOYABLE.
Expectations:
Assume every client is capable of improving their level of self-sufficiency;
Assess each client initially and ongoing for work history, learning, developmental,
mental and physical issues that limit employability;
Use a labor market test (job search) to help determine if the client is currently
employable;
Use client’s best thinking to develop and update case plans;
Waive or modify TANF work requirements that may make it more difficult for the
client to escape from or places them at greater risk of domestic violence;
Broker for special services to accommodate needs identified in assessment;
Establish a realistic short-term job goal before identifying job preparation and
training needs;
Consider requiring the client to complete a labor market survey to support their
request for training;
Use input from other team members, managers and partners to make training
activity decisions;
Expect clients in training activities to participate in job search and other activities
concurrently, as long as they do not interfere with approved training;
Determine if clients not progressing in job preparation services are capable of
progress in those activities. Assess (with partners) for potential disabilities and
modify case plans to add activities more suited to their capabilities;
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B - 2 Job Preparation and Entry Services January 15, 2013
Allow clients ending TANF or REF due to reasons other than employment to
complete activities in progress when eligibility for those programs ended.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
1. JOBS program entry
Intent: The intent of Program Entry (PE) is to provide an orientation to JOBS services
and supports, rights and responsibilities, determination of the client’s JOBS
status, assessment of family needs and strengths and a mutually developed case
plan to increase self-sufficiency. (This is not available as a contracted activity.)
Expectations:
Provide an orientation (group or individual) for all TANF and REF applicants;
Orientation includes information on JOBS employment, education and training
opportunities; support services; transition support services; Department of Human
Resources (DHS) responsibilities and client rights and responsibilities; exemption
criteria; results of noncooperation; availability of appropriate local child care and
availability of Tribal JOBS programs;
Complete initial assessment and case plan development as described in Sections B,
C and D of the Case Management chapter.
Selection criteria: All clients entering JOBS receive Program Entry services.
Counting hours of participation: PE usually starts and ends the same day. Clients are
given credit for at least one hour of PE participation after the initial case plan is
developed. We may also count time for client assessment, case plan development and
appointments with DHS or partners necessary to prepare for the next activity.
JOBS tracking and data entry: The PE activity is opened for the date the case plan is
developed with the client, attendance is entered for that date, then the activity is closed
the same date. The assessment results, case plan, support services and eligibility
decisions should be entered on TRACS in a timely manner. Any support service
payments needed to begin case plan activities should be issued in a timely manner.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
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January 15, 2013 Job Preparation and Entry Services B - 3
2. JOBS job search
Intent: The intent of job search activities is to help applicants and clients access job
openings and gain job readiness, job search, job interview and job retention skills
so that they can become employed.
Expectations:
Use initial job search activities for a labor market assessment of job readiness.
This is the first activity for potentially employable TANF applicants;
Initial job search must begin before eligibility is determined and end within eight
consecutive weeks after the date of request;
Help clients identify a realistic job goal and record it in their case plan;
Explain to clients that they will be expected to accept any offer of a position for
which they are qualified;
Continually evaluate the results of the client’s job search to assess their readiness
for work;
At a minimum, reassess clients performing consecutive weeks of unsuccessful job
search to determine their readiness to work, potential barriers to work and need for
case plan changes.
Specific Requirements; Pre-TANF Program: 461-135-0475
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Type of service: Job search and readiness activities include:
Assigned job search contacts, which may also include requirements for numbers of
applications filed and specific employers contacted, determined by the activity and
the district plan;
Initial job search for TANF/REF applicants of at least 10 employer contacts per
week during the application period (unless DHS determines a particular day is not
appropriate for job search) and job search preparation activities;
Individual or group review of results of job search and staff followup with
employers listed as contacted;
Activities intended to increase job readiness, interviewing skills, realistic job goal
setting, positive work attitudes, positive resume impact and job retention skills;
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Limited support payments may be provided to enable the client to participate in
this activity.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Selection criteria: Clients appropriate for job search and readiness services include TANF
applicants entering case management services, unless current evidence exists that they are
unable to work.
Applicants who are parents under age 20 without a diploma or GED, students in
post secondary education or vocational training at least 12 hours per week, and
those in Mental Health (MH) or alcohol and drug (A&D) treatment where job
search would interfere with treatment progress, may be selected for activities other
than job search.
Counting hours of participation: It is expected that classroom attendance in job search
activities be reported by the service provider and all nonclassroom attendance, such as
interviews, applications, etc., be reported by the client using the Job Search Verification
(DHS 475) form per local district procedure. Attendance must be documented in writing
and maintained in the client’s DHS or contractor case file or in a central file and include:
A daily itemization of actual hours of participation (for example, two hours of
class time and two hours of job search on Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Name of the service provider for classroom activities or employer information per
DHS 475 for nonclassroom activities;
Name and phone number of person verifying attendance hours for classroom
activities.
JOBS tracking and data entry: Job search is entered on the JO activity for TANF
applicants and ongoing recipients. Attendance is entered from provider reports per district
procedure, in a timely manner. Determinations of the client’s readiness to work, progress
in job search and job readiness activities and case plan modifications must be narrated in
TRACS. Good cause determinations must be done immediately for noncooperation, and
recorded in TRACS.
3. JOBS life skills
Intent: The intent of life skills activities is to help clients develop skills and attitudes that
are part of the standard expectations for the workplace and for successful
employment. (This activity is not currently available as a contracted activity.)
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January 15, 2013 Job Preparation and Entry Services B - 5
Clients may participate in life skills activities in conjunction with job search and other
activities, or may participate in life skills as their only activity, if they are not ready for
other services. Client progress in life skills is continually evaluated to see if they are
ready to participate in job search and other services, and to see if case plan modifications
are needed to develop skills.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Type of service: Life skills services may include group and individual activities that
develop good work place skills, habits and behavior; improve communication skills;
increase employment retention; and assist with other issues involving work such as
budgeting, dealing with co-workers, child care and transportation arrangements and using
local resources.
Selection criteria: Clients appropriate for life skills activities are those needing workplace
skill development based on the results of assessment, in order to become employed
and/or stay employed and to increase self-sufficiency. This includes clients who are ready
to do job search in conjunction with life skills, clients not ready for job search who may
temporarily do life skills and intervention activities only, employed clients needing skills
for job retention and teens needing a framework for good decision-making skills.
Counting hours of participation: There is no current attendance tracking requirement for
life skill activities.
JOBS tracking and data entry: The LS activity code is not currently available.
4. JOBS basic education and English as a Second Language (ESL)
Intent: Basic Education services are intended to increase functional literacy and adequate
English skills to enable clients to participate in further employment and training
activities and gain and retain employment. (This activity is not currently available
as a contracted activity.)
Basic Education/ESL services are accessed through existing adult education
services available to the community or through contracts for specialized services,
depending on the district plan;
Clients may participate in Basic Education/ESL activities concurrent with
employment preparation and self-sufficiency activities;
Clients accept offers of employment while in Basic Education/ESL; this activity
can continue, scheduled around work hours, in the Retention case plan if needed;
This does not include GED services. Those are considered activities related to the
High School/GED (HS) component.
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Type of service: Basic Skill services include ESL and adult basic education services
offered by local community colleges, literacy advocate and mentoring groups and other
organizations. Group and individualized instruction is available. Skill level testing is
available, and some programs are geared to special populations (teen parents, teen
dropouts, learning disabled, etc.) and integrate basic education and life skills in their
curriculum.
Selection criteria: Clients appropriate for Basic Education services are those who are
unable to meet their employment, retention or self-sufficiency goal without increasing
their English language, reading, writing or math skills to the basic literacy level. This
includes clients who score below basic literacy level (8.9 grade level) on standardized
tests, do not have a GED or high school diploma, are unable to maintain a job or increase
earnings due to deficient basic skills, or are unable to balance household budgets, access
resources, help children with homework, etc., due to basic skill deficiencies.
Education Requirements for Teen Parents; JOBS: 461-190-0171
Basic Education for Nonteens; JOBS: 461-190-0181
SEE THE TEEN PARENT SECTION (SECTION F OF THIS CHAPTER) FOR
EDUCATION REQUIREMENT FOR TEEN PARENTS UNDER AGE 20.
Counting hours of participation: There is no current attendance tracking requirement for
adult basic education and English as a Second Language activities.
JOBS tracking and data entry: The AB activity code is not currently available.
5. JOBS Parents as Scholars (PAS)
Expectations:
Intent: The intent of Parents as Scholars (PAS) is to help support TANF clients who are
or will be undergraduates in beginning or continuing a two- or four-year degree
program.
The number of parents in PAS at any time may not exceed one percent of the TANF
households on January 1 of that calendar year.
PAS is administered at the state level. The Central Office JOBS Unit will:
Accept applications;
Select participants;
Ensure that applicants are applying for or receiving TANF at the time of selection;
Transition DCI participants to PAS on October 1, 2008;
Notify a PAS applicant when:
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- The applicant is not approved for PAS;
- The applicant is placed on a waiting list for PAS;
- The applicant is approved for PAS.
Notify the applicant’s worker and the district PAS point person when an
application has been received and the PAS status of the applicant (approved, not
approved or wait listed);
On January 1 of each calendar year, determine the number of PAS slots available
statewide based on one percent of the number of TANF households receiving
TANF on January 1 of that year;
Ensure that the number of parents in PAS at any time does not exceed the number
of PAS slots available;
Maintain a PAS wait list as necessary.
Branch offices with PAS participants:
Carry the TANF case and determine initial and ongoing TANF eligibility;
Inform TANF applicants and recipients about PAS and the opportunity to apply
for PAS;
Make PAS applications available in both the branch offices and contractor
locations;
When notified by Central Office that a PAS application has been approved, notify
the PAS applicant of the approval and the ongoing requirements the PAS
participant must meet, create a new PDP with a PS step and code the case PS;
Issue support services, including transportation and child care, as needed
according to the individual needs of the PAS participant;
Offer PAS applicants and recipients the opportunity to take an alcohol and drug,
mental health, learning needs, domestic violence and physical health screening
during the Pre-TANF period and at any time during the life of the TANF case
when indicators of an issue arise;
Track and enter attendance during the first 12 months a participant is in PAS. The
PAS participants should self-report attendance and homework time using the
Education or Training Attendance Report (DHS 7861). The PAS participant
should fill the form out weekly but may turn it in to their local branch office
monthly;
Ensure that PAS participants provide documentation of satisfactory progress as
defined by the school. This documentation must be provided quarterly or after
each academic term or semester at the school;
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Ensure that PAS participants provide the department proof of full-time enrollment
in school prior to the beginning of each term or semester;
Notify the Central Office JOBS Unit when the PAS participant does not provide
documentation of satisfactory progress or is not making satisfactory progress as
defined by the school;
Notify the Central Office JOBS Unit when the PAS participant is no longer
attending school;
Notify the Central Office JOBS Unit any time a PAS participant becomes
ineligible for TANF;
Offer re-engagement and determine good cause. Notify Central Office when good
cause is not found and re-engagement is unsuccessful.
Type of service:
A participant may remain in PAS for the length of time required by the participant to
complete their two- or four-year degree. Generally, a two-year degree may be completed
within two years and a four-year degree within four years. However, there may be
circumstances in which a participant requires more than the usual length of time to
complete their degree.
A participant in PAS receives the following:
TANF cash assistance;
JOBS support services such as transportation and day care costs.
Note: “No other funding available” means that the PAS participant does not have
access to grants, loans or other funds that will allow them to fully pay the cost of
books and supplies. If a PAS participant does have access to such funds, however,
the PAS participant must use the funds to pay for the school-related needs for
which the funds are intended, including for books and supplies. If the PAS
participant does not have access to grants or loans or other funds that will allow
them to fully pay for books and supplies, the PAS participant will not be required
to pursue additional grants or loans prior to the department paying for up to
$100 per term or semester when the conditions above are met.
DHS cannot pay for a PAS participant’s tuition or fees associated with enrollment at an
educational institution.
Applying for PAS: This activity is not currently accepting new applications.
The PAS application must include:
Documentation that the PAS applicant is an undergraduate who has been accepted
for full-time attendance into or is enrolled full-time at an educational institution;
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Information that demonstrates that completion of the applicant’s educational
program is likely to result in employment that provides the wages and benefits
needed for the applicant to support the applicant’s family without TANF.
If a PAS applicant does not include the information above or the PAS application is
otherwise incomplete, the applicant will be sent the Parents as Scholars (PAS)
(DHS 7797) notifying the applicant that they are not approved for PAS because the
application was incomplete but that they may reapply for PAS.
Although the PAS application requires that an applicant list a field of study, a PAS
participant is not required to remain in that field of study and may choose to change their
field of study while in PAS.
A TANF applicant or recipient who is applying for PAS and who is currently taking
classes toward their two- or four-year degree should be given two weeks to apply for
PAS and have a determination from the Central Office JOBS unit of PAS status before
they are required to participate in JOBS activities that interfere with their classes. This
remains true regardless of whether the PAS applicant is JOBS mandatory. During this
two-week time period, a TANF applicant or recipient who is applying for PAS and who
is currently taking classes toward their two- or four-year degree may be required to
participate in JOBS activities that do not interfere with their classes.
A TANF applicant who is applying for PAS is not required to remain in Pre-TANF for
any period longer than the time determined necessary and beneficial to the applicant.
Specific requirements; Pre-TANF Program: 461-135-0475
PAS wait list
Once the maximum number of PAS slots has been filled, a PAS wait list will be created.
Applicants will be added to the wait list in the order of the date and time the completed
application is received by the Central Office JOBS Unit. The Central Office JOBS Unit
will notify the applicant as well as the applicant’s worker and/or the district’s PAS
pointperson that the applicant has been added to the wait list.
A PAS applicant who is on the wait list and who is JOBS mandatory is required to
participate in appropriate JOBS activities until a PAS slot becomes available. The PAS
applicant’s worker and/or the district PAS pointperson should work with the PAS
applicant to ensure that, whenever possible, JOBS activities do not interfere with the PAS
applicant’s classes.
When an opening in PAS becomes available, the Central Office JOBS Unit will notify
the next applicant on the waiting list. The Central Office JOBS Unit will also notify the
applicant’s worker and/or the district’s PAS pointperson that a slot has become available.
Once each year, the Central Office JOBS Unit will ask each PAS applicant on the wait
list whether they would like their name removed from the wait list. The names of any
PAS applicants who wish their names to be removed will be removed. The name of any
PAS applicant who does not respond will not be removed.
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PAS selection criteria
To participate in PAS, a parent must be:
Applying for or receiving TANF; and
An undergraduate beginning or continuing a two- or four-year degree program;
and
Accepted for full-time attendance into or enrolled full time at an educational
institution; and
Able to show as part of their application for PAS that completion of their
educational program is likely to result in employment that provides the wages and
benefits necessary for the applicant to support their family without TANF.
The educational institution must be a post-secondary school approved or accredited by
the Northwest Commission on Colleges and Universities (http://www.nwccu.org/), by its
regional equivalent, or by the appropriate official, department or agency of the state or
nation in which the institution is located and that is a:
Four-year college or university;
Junior college or community college;
Technical, professional or career school.
A PAS participant may attend an educational institution in Oregon or in another state via
distance learning as long as the educational institution the participant is accepted for full-
time attendance into or enrolled full time at meets the requirements of
OAR 461-190-0199.
The Central Office JOBS Unit will make sure that the school a PAS participant is
attending or will be attending meets the requirements of OAR 461-190-0199.
Requirements for PAS participants:
Once selected, a PAS participant must:
Stay eligible for TANF. If the participant becomes ineligible for TANF, they
cannot be in PAS;
Give documentation of satisfactory progress as defined by the school to their case
manager and/or to the district PAS pointperson. This documentation must be
provided quarterly or after completion of each academic term or semester at the
school. The documentation may be grades or other information from the school
and may be provided electronically.
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Submit to the department proof of full-time enrollment in school prior to the
beginning of each term or semester;
During each academic term other than summer terms, attend classes full time as
defined by the school unless there is good cause to limit attendance to less than full
time. During summer terms, attend classes full time or participate in work
experience related to the participant’s field of study, unless there is good cause. If
there is not a work experience related to the participant’s field of study available,
participate in another appropriate work experience;
For PAS participants in their first 12 months of PAS participation, report
attendance and study time to their Self-Sufficiency worker no less frequently than
once per month. (The Education or Training Attendance Report (DHS 7861) can
be used for this.)
A PAS participant taking online classes may verify attendance and study time by
doing one of the following:
- Emailing or a faxing a copy of the completed DHS 7861 to an appropriate
official at the school who may then fax or email a response verifying
attendance and study time. The verification must include the official’s
name, title and contact information. The PAS participant then must provide
the DHS 7861 and the verification to their Self-Sufficiency worker;
- Providing a computer printout showing time spent online for school
activities. The printout must include the school official’s name, title and
contact information. The PAS participant then must provide the printout to
their Self-Sufficiency worker.
During any months of PAS participation after the first 12 months, the PAS
participant may self-report attendance and study time.
Upon completion of the last academic term of the participant’s educational
program, engage in work preparation activities if appropriate and if the participant
is not already accessing such services through another provider such as their
college or university. Work preparation activities may include resume preparation,
job search, interviews, work experience and other activities related to job
placement.
Ending PAS
PAS must be ended when:
The PAS participant completes their two- or four-year degree program;
The PAS participant becomes ineligible for TANF;
The PAS participant does not provide documentation of satisfactory progress as
defined by the school or is not making satisfactory academic progress as defined
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by the school, the re-engagement process ends unsuccessfully and no good cause is
found.
The PAS participant does not submit to the department proof of full-time
enrollment in school prior to the beginning of each term or semester, the re-
engagement process ends unsuccessfully and no good cause is found;
For terms other than summer term, the PAS participant does not attend classes full
time as defined by the school, the re-engagement process ends unsuccessfully and
no good cause is found. During summer terms, the PAS participant does not attend
classes full time or participate in work experience related to the participants’ field
of study, the re-engagement process ends unsuccessfully and no good cause is
found;
A PAS participant in their first 12 months of PAS participation does not report
attendance and study time to their Self-Sufficiency worker once per month using
the DHS 7861, the re-engagement process ends unsuccessfully and no good cause
is found.
Good Cause; Employment Programs: 461-130-0327
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Re-engagement; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0231
JOBS tracking and data entry: During the first 12 months of PAS participation, clients
report attendance and study time no less frequently than once per month using the
Education or Training Attendance Report (DHS 7861). During any months after the first
12 months, clients are not required to report attendance and study time.
Count class “seat” time and lab time. Count supervised homework time and count one
hour of unsupervised homework time for each hour of class “seat” time.
Code participants in PAS with the “PS” activity code.
PAS is appropriate for clients in a two- or four-year degree program and who are enrolled
in an educational institution pursuant to OAR 461-190-0199. The number of PAS slots
available statewide is based on the number of households receiving TANF on January 1
of each calendar year. PAS is a countable activity for the first 12 months a participant is
in PAS.
Parents as Scholars: 461-190-0199
6. JOBS job skills training
Intent: The intent of job skills training is to provide short-term classroom training in
vocational and technical skills, or equivalent knowledge and abilities in a specific
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January 15, 2013 Job Preparation and Entry Services B - 13
job area, for clients unable to meet their short-term employment goal without this
training. (This is not currently available as a contracted activity.)
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Expectations:
Consider the minimum training required to enable the client to reach their short-
term job goal; usually six months or less, and not more than 12 months;
Consider other concurrent activities for clients in training, including job search, as
long as they do not interfere with training.
Type of service: Job skills training services include training offered by local employers,
and technical trainings offered by local WIAs and community colleges in collaboration
with employers. They may include training offered by private training providers.
Examples include word processing, electronics assembly, production, CNA, entry level
office occupations and other workforce development classes.
Selection criteria: Clients appropriate for job skills training are those who have a realistic
short-term job goal, who have participated in enough job search activities to complete a
labor market test and for whom the results of assessment and the labor market test show
training is needed for them to meet their short-term job goal. This service is also
appropriate for employed clients needing skills to enhance wages and benefits.
Counting hours of participation: There is no current attendance tracking requirement for
job skills training activities.
JOBS tracking and data entry: The JS activity code is not currently available.
Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151
7. JOBS On-the-Job Training (OJT)
Intent: The intent of on-the-job training (OJT) is to provide paid work experience and
training for a specified period of time and is for clients who are unable to meet
their short-term employment goal without this training. (This is not currently
available as a contracted activity.)
Expectations:
Limit OJT placements to six consecutive months;
The Office of Vocational Rehabilitation Services (OVRS), Workforce Investment
Act (WIA) and other agencies may sponsor OJT activities and pay a wage subsidy
to the employer;
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OJT participants will not be placed in any positions that displace current
employees or positions, impair existing contracts or collective bargaining
agreements, infringe on promotional opportunities for existing employees, violate
health or safety standards, include duties not reasonable or customary for that
occupation, or offer fewer benefits than those received by employees in similar
positions.
Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163
WIA WAGES MAY BE COUNTED AS INCOME. SEE OAR 461-145-0300.
Type of service: OJT services include contracts with employers usually negotiated by
WIA agencies, to provide worksite training for specific periods of time (usually up to six
months). Participants receive training as specified in the OJT contract, while receiving an
entry-level wage. Participants are temporary employees, and there is usually no
expectation that the employer will hire them permanently after training.
Selection criteria: Clients appropriate for on-the-job training are those who have a
realistic short-term job goal, who have participated in enough job search activities to
complete a labor market test, and for whom the results of assessment and the labor
market test show that paid job site training and an employer subsidy is needed for them to
access training to meet their short-term job goal.
Counting hours of participation: There is no current attendance tracking requirement for
on-the-job training activities. It is expected that related paid hours are recorded for WO
working parents. They will be reported to DHS or contractor by the client from
employer-produced documents, such as pay stubs, or employer reimbursement forms.
Paid work hours and appropriate training time recorded as attendance must be
documented in writing and maintained in the client’s DHS or contractor case file or in a
central file and include:
At least a weekly itemization of actual paid work hours (for example, 30 hours
paid for the month of June);
Client’s name;
Name of employer.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
8. JOBS microenterprise
Intent: The intent of the microenterprise component is to support clients in self-
employment. (This is not currently available.)
“Microenterprise” means a small business that has fewer than five employees and
capital needs no greater than $35,000. Typical microenterprises include child
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January 15, 2013 Job Preparation and Entry Services B - 15
care, arts and crafts and business and personal services such as computer repair or
hair care. It is a subset of self-employment.
Expectations:
A client must have a plan for their business that has been approved by a third party
expert entity. A “third party expert entity” includes a member agency of the
Oregon Microenterprise Network (OMEN), the Small Business Administration,
the Service Corps of Retired Executives (SCORE) or other entity approved by the
department;
A client must provide their case manager with documentation that a third-party
expert entity has approved their business plan. The approved business plan must
include provisions for review of the client’s microenterprise progress by the
approving third-party expert entity.
Any cost to the client of having a business plan prepared or approved is considered
a business expense and is an allowable deduction from the client’s gross income;
A client in the microenterprise component must participate for the number of
hours required by the JOBS program or in a combination of the microenterprise
component and other appropriate JOBS activities for the number of hours required
by the JOBS program;
A client in the microenterprise component may participate in a number of
business-related activities to support their microenterprise. Examples of business-
related activities that would support a client’s microenterprise include designing
and creating products, making sales calls, taking classes to increase business skills,
etc.;
A client in the microenterprise component must provide an income statement
semi-annually to the department. This income statement must be prepared by a
certified public accountant, bookkeeping firm or other entity approved by the
department, according to generally accepted accounting principles and
OAR 461-145-0920. “Other entity approved by the Department” includes OMEN,
SBA and SCORE.
Any cost to the client of having an income statement prepared is considered a
business expense and is an allowable deduction from the client’s gross income.
A client in the microenterprise component does not need to report self-
employment income on the Self-Employment Income (DHS 859B) form.
Selection criteria: A client may participate in the microenterprise component if the client
is self-employed pursuant to OAR 461-145-0910(2) and provides documentation of
approval of their current business plan by a third-party expert entity.
Counting hours of participation: The MI activity code is not currently available.
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JOBS tracking and data entry: The MI activity code is not currently available.
Microenterprise Component: 461-190-0197
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
9. JOBS vocational training
Intent: The intent of vocational training (VT) is to provide JOBS participants with access
to specific vocational training that will lead to employment or a vocational
certificate.
Expectations:
Case managers will complete the required vocational training packet, which entails
the following requirements:
- Client contacts case manager to request a vocational training opportunity;
- Case manager gives the client the TANF Vocational Training (VT) Packet
(DHS 7786) and the My Self Assessment (DHS 7823) forms (unless there is
a current copy in client file), and explains the requirements. Case manager
will review the DHS 7823 with the client and focus on housing, stability,
education, work experience and barriers;
- Client returns the completed vocational training (VT) packet to the case
manager. Case manager and client review the information;
- Case manager reviews the DHS 7786 and prints TRACS attendance and
relevant narration to bring to the VT approval process;
- Case manager will sign client up for the next VT approval process
appointment and give client a JOBS appointment notice, and bring
completed VT packet and supporting documents to the approval process
appointment;
- If the packet is incomplete, the appointment cannot be scheduled;
- VT branch approval process must include: Branch leadership, case
manager and client;
- If VT is approved, case manager will set up an appointment time to
develop a new PDP with the client. Support services authorized by the
approval process should be treated like any other JOBS activity with a case
plan, as should attendance, good cause and the re-engagement process.
Vocational training will focus on careers with a high-demand/high-wage outcome,
or that will provide a wage that can support the participant’s family. High-
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wage/high-demand jobs can be accessed at
http://www.qualityinfo.org/olmisj/ChartView;
- High-wage occupations
Occupations paying more than the all-industry, all-ownership median wage
for statewide or a particular region;
- High-demand occupations
Occupations having more than the median number of total (growth plus
replacement) openings for statewide or a particular region.
All applications for VT will be presented through a VT approval process before a
determination will be made;
In the final months of the VT activity, the training activity could be combined with
other work-attached activities (such as work experience) related to the area of
training.
Type of service: VT is a core JOBS activity countable towards federal work participation
rate requirements. A participant may remain in VT for two to four months, and no more
than six months, while completing an approved VT program.
A participant in VT can get TANF cash assistance. If authorized under
OAR 461-190-0211 and subject to a case-by-case determination by the district
considering available funding and slots, the participant may also get support services
through the JOBS program such as transportation, day care, and other costs for books,
supplies, tools, etc. With manager approval, support services for tuition and fees may also
be available to the participant.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Selection criteria:
Applicants for VT must be enrolled or accepted for enrollment in an organized
educational program directly related to preparation for employment. VT must
result in either a job offer or a certificate;
Applicants must have demonstrated an ability to participate in JOBS activities;
Applicants must complete the DHS 7786 packet and participate in the VT branch
approval process;
Work verification attendance documentation requirements can be met;
District VT slots are available;
Participation in VT is approved through a local district approval process that
includes branch leadership, the case manager and the client.
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Counting hours of participation:
Vocational training may include course work and unsupervised study time (up to one
hour for each class hour) as reported by the educational provider on the Education or
Training Attendance Report (DHS 7861) form. Attendance must be documented in
writing and maintained in the client’s DHS or contractor case file or in a central file and
include:
A weekly itemization of school participation (for example, 20 hours of class time
and homework for the week beginning Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Actual hours of class time, unsupervised homework and other countable
educational activities;
Name of the school;
Name and phone number of person verifying attendance hours.
JOBS tracking and data entry: The VT code is used to track attendance.
10. JOBS sheltered/supported work
Intent: The intent of the supported work activity is to provide more structured staff
support, skill training, intervention and counseling for clients needing this level of
employment preparation services.
Type of service: Supported work services include sheltered work and training activities
such as those offered by Goodwill Industries and others, depending on the district JOBS
plan. Some services also offer basic skill instruction, job placement and job retention and
follow up services. Support payments may be provided to enable the client to participate.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Selection criteria: Clients appropriate for supported work services include those who are
not progressing in regular services and who show the need for a more structured program
by behavior, testing, or the results of medical or psychological reports that indicate the
presence of significant disabilities. Supported work may be the client’s initial self-
sufficiency activity after an initial labor market test, or may begin after lack of progress
in regular services.
Counting hours of participation: Sheltered/supported work clients are subject to a
maximum number of monthly hours as determined by the Fair Labor Standards Act
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(FLSA). It is expected that work hours for sheltered/supported work will be reported to
DHS or contractor by the worksite employer from employer-produced documents, such
as time sheets. Work hours recorded as attendance must be documented in writing and
maintained in the client’s DHS or contractor case file or in a central file and include:
At least a weekly itemization of actual work hours (for example, 30 hours worked
for the week beginning on Monday, June 1);
Client’s name;
Name of worksite;
Name and phone number of person verifying work hours.
JOBS tracking and data entry: Attendance reported by the provider is entered on the SW
activity in a timely manner. Determinations of the client’s readiness for work, progress in
activities and case plan modifications must be narrated in TRACS. Good cause
determinations for lack of progress or cooperation must be done immediately and
recorded in TRACS.
11. JOBS work experience
Intent: The intent of work experience services is to enhance employability through
unpaid, short-term experience at a job site that increases good work habits and
basic skills.
Expectations:
Consider work experience for the minimum hours and duration required to enable
the client to reach their short-term job goal;
Begin work experience placements with a client orientation to goals, duties and
expectations;
Ensure the work experience services include regular communication and follow up
with the site staff and client to assess progress toward goals of the placement;
Do not place work experience participants in any positions that displace current
employees or positions, impair existing contracts or collective bargaining
agreements, infringe on promotional opportunities for existing employees, violate
any health or safety standards, include duties not reasonable or customary for that
occupation or offer fewer benefits than those received by employees in similar
positions.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Employment and Self-Sufficiency Services B – FSML – 68A
B - 20 Job Preparation and Entry Services January 15, 2013
Selection criteria: Clients appropriate for work experience are those who have completed
a labor market test and have no recent work experience, or lack the work experience that
would enable them to reach their short-term job goal. Also appropriate are clients whose
work history or current assessment shows a need for developing positive workplace skills
in a structured setting.
Type of service: Work experience services include placements in public and private
nonprofit agencies and private for-profit businesses. Client duties are similar to those of
volunteers, with an emphasis on close client supervision and mentoring. Placement goals
and the actual duties are developed with the client, DHS, partners and site staff.
Frequently these services are managed by a local WIA or volunteer placement agency,
which develops available sites, orients clients and providers and provides follow-up
monitoring of the placement. Support payments may be provided to enable the client to
participate.
Counting hours of participation: Work experience clients are subject to a maximum
number of monthly hours as determined by the Fair Labor Standards Act (FLSA). It is
expected that work hours for work experience will be reported to DHS or contractor by
the worksite employer from employer-produced documents, such as time sheets. Work
hours recorded as attendance must be documented in writing and maintained in the
client’s DHS or contractor case file or in a central file and include:
At least a weekly itemization of actual work hours (for example, 30 hours worked
for the week beginning on Monday, June 1);
Client’s name;
Name of worksite;
Name and phone number of person verifying work hours.
JOBS tracking and data entry: Attendance reported by the provider is entered on the WE
activity in a timely manner. Determinations of the client’s readiness for work, progress in
activities, and case plan modifications must be narrated in TRACS. Good cause
determinations for lack of progress or noncooperation must be done immediately and
recorded in TRACS.
12. Community services program
Intent: The intent of the community services program is to enhance employability
through unpaid, short-term experience at a job site that increases good work
habits and basic skills. This activity differs from work experience in that work
must be performed for the direct benefit of the community. (This is not currently
available as a contracted activity.)
FSML – 68A Employment and Self-Sufficiency Services B –
January 15, 2013 Job Preparation and Entry Services B - 21
Expectations:
Consider community services program for the minimum hours and duration
required to enable the client to reach their short-term job goal, up to a maximum of
nine consecutive months;
Begin community services program placements with a client orientation to goals,
duties and expectations;
Ensure the community services program include regular communication and
followup with the site staff and client, to assess progress toward goals of the
placement;
Do not place community service program participants in any positions that
displace current employees or position, impair existing contracts or collective
bargaining agreements, infringe on promotional opportunities for existing
employees, violate any health or safety standards, include duties not reasonable or
customary for that occupation or offer fewer benefits than those received by
employees in similar positions.
Definitions of Terms, Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Restrictions on On-the-Job Training, Unpaid Employment, Work Supplementation; JOBS: 461-190-0163
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Selection criteria: Clients appropriate for the community services program have
completed a labor market test and have no recent work experience, or lack the work
experience that would enable them to reach their short-term job goal. Also appropriate
are clients whose work history or current assessment shows a need for developing
positive workplace skills in a structured setting.
Type of service: Community services programs include placements in public and private
nonprofit agencies in such fields as health, social service, environmental protection,
education, welfare, recreation, public facilities and safety and child care. Client duties are
similar to those of volunteers, with an emphasis on close client supervision and
mentoring. Placement goals and the actual duties are developed with the client, DHS,
partners and site staff. Frequently these services are managed by a local WIA or
volunteer placement agency, which develops available sites, orients clients and providers
and provides followup monitoring of the placement.
Counting hours of participation: There is no current attendance tracking requirement for
community services activities. Community services program clients are subject to a
maximum number of monthly hours as determined by the Fair Labor Standards Act
(FLSA). It is expected that work hours for community services program will be reported
to DHS or contractor by the worksite employer from employer-produced documents,
such as time sheets. Work hours recorded as attendance must be documented in writing
and maintained in the client’s DHS or contractor case file or in a central file and include:
Employment and Self-Sufficiency Services B – FSML – 68A
B - 22 Job Preparation and Entry Services January 15, 2013
At least a weekly itemization of actual work hours (for example, 30 hours worked
for the week beginning on Monday, June 1);
Client’s name;
Name of worksite;
Name and phone number of person verifying work hours.
JOBS tracking and data entry: The CP activity code is not currently available. When
appropriate, attendance reported by the provider is entered on the WE activity in a timely
manner. Determinations of the client’s readiness for work, progress in activities, and case
plan modifications must be narrated in TRACS. Good cause determinations for lack of
progress or noncooperation must be done immediately and recorded in TRACS.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
13. Providing child care for community services program participants
Intent: The intent of this activity is to provide free child care services for clients enrolled
in the community services program. Care of the client’s own children is not
allowed. (This is not currently available as a contracted activity.)
Expectations:
Consider the appropriateness and the safety of the child when approving a client to
provide child care;
Consider the long-term self-sufficiency gains of the client providing the child care.
Selection criteria: Clients providing child care must:
Be 18 years or older and in such physical and mental health as will not adversely
affect their ability to care for a child in care;
Be registered or certified with CCD, if required by law;
Meet DHS health and safety minimum standards;
Supervise children in care at all times;
Report suspected child abuse to a DHS Child Protective Services office or a law
enforcement agency;
Prevent people who may behave in a way that may harm children from having
access to their children at all times;
Allow parents immediate access to their children at all times.
FSML – 68A Employment and Self-Sufficiency Services B –
January 15, 2013 Job Preparation and Entry Services B - 23
Type of services: Providing child care in this activity is limited to the children of
community services program participants.
Counting hours of participation: There is no current attendance tracking requirement for
providing child care for community services program participants. Consider whether the
activities meet the definition of WE. Clients providing child care are subject to a
maximum number of monthly hours as determined by the Fair Labor Standards Act
(FLSA). It is expected that work hours for work experience will be reported to DHS or
contractor by the client. Hours of child care provided recorded as attendance must be
documented in wiring and maintained in the client’s DHS or contract case file or in a
central file and include:
At least a weekly itemization of actual work hours (for example: 30 hours worked
for the week beginning on Monday, June 1);
Client’s name;
Name and phone number of person verifying work hours.
JOBS tracking and data entry: The CF activity code is not currently available. When
appropriate, attendance reported is entered on the WE activity in a timely manner.
Determinations of the client’s ability to meet the above standards must be narrated in
TRACS. Good cause determination for lack of progress of noncooperation must be done
immediately and recorded in TRACS.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
14. JOBS Plus for TANF clients
Intent: The intent of JOBS Plus services is to enhance employability for clients unlikely
to be hired at their current skill level for their short-term job goal. JOBS plus
provides an incentive to clients and employers by converting SNAP, TANF or UI
benefits into wages.
Expectations:
Limit JOBS Plus placements to no more than six consecutive months a year per
client;
The district JOBS Plus contact will develop an agreement for each client, stating
the job, wage and hours offered;
Make sure clients understand the wage supplement, tax liability payments and the
Individual Education Account;
Consider JOBS Plus for adults in the TANF benefit group if they are not excluded
from JOBS participation;
Employment and Self-Sufficiency Services B – FSML – 68A
B - 24 Job Preparation and Entry Services January 15, 2013
Consider TANF clients eligible for JOBS Plus if the eligibility group’s countable
income does not exceed the SNAP countable income limit for their group size;
Consider JOBS Plus eligibility when a TANF participant experiences changes in
deprivation that make them ineligible for TANF;
Consider JOBS Plus for unemployed noncaretaker parents of TANF children.
Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Eligibility of Clients: 461-190-0406
Participation of Employers: 461-190-0411
Supplemental Payments; JOBS: 461-190-0416
JOBS Plus placements must not require the participant to work over 40 hours per week,
must not displace regular employees or positions, must not pay below the Oregon
minimum wage, must offer Workers’ Compensation and must offer the same benefits
given to other temporary employees, including paid leave time and group health
insurance.
Participants may be required to complete one day of job search each week after their
fourth month of placement; the employer treats this as paid time.
The participant may end a JOBS Plus worksite assignment if they contact DHS with a
request to end after two weeks. They may end up to two assignments, with the third and
subsequent requests subjected to good cause determination and possible disqualification
if they do not cooperate. JOBS Plus employers may end the worksite assignment by
contacting DHS with a request. DHS will end the worksite assignment whenever the
employer or assignment is found to be in violation of the agreement or at the end of the
month prior to the month a member of the filing group begins serving a SNAP program
disqualification.
Good Cause; Employment Programs: 461-130-0327
Termination of work-site agreement: 461-190-0426
Employers cannot be required to accept JOBS Plus participants. DHS may not assign
JOBS Plus participants to employers who have exhibited a pattern of unreasonably
ending assignments prior to completion of training, or unwillingness to provide adequate
training or comply with other requirements. Employers may not have more than
10 percent of their total employees as JOBS Plus participants, unless only one participant
puts them over this limit or the limit is waived by an assistant director of DHS or their
designee.
Private employers have first priority for assignment of JOBS Plus participants; public
employers may be assigned participants only when no appropriate positions exist with
private employers.
Participation of Employers: 461-190-0411
FSML – 68A Employment and Self-Sufficiency Services B –
January 15, 2013 Job Preparation and Entry Services B - 25
Employers must maintain comparable levels of health, safety and working conditions for
JOBS Plus participants; provide on-the-job training sufficient to allow the participant to
perform their duties; provide a mentor to orient the JOBS Plus participant to help the
participant be successful in the workplace; and repay reimbursements if they violate any
JOBS Plus program rules.
Selection criteria: Clients appropriate for JOBS Plus include clients who have completed
an assessment and a labor market test of at least 30 days, have successfully completed
Supported Work or Work Experience and are determined to be unlikely to gain additional
work skills and become employed without the type of wage enhancement and
training/mentoring agreement offered by this service.
Type of service: JOBS Plus services include paid work experience and mentoring,
payment of at least minimum wage for the hours worked, and contribution of $1 per hour
worked to an Individual Education Account (IEA) after 30 days of worksite participation.
The participant can use the account after they have completed JOBS Plus and held a full-
time, unsubsidized job for at least 30 days. Participants receive child care benefits for
work hours, plus other support services necessary for participation.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Client’s Individual Education Accounts: 461-190-0407
JOBS Plus employers are reimbursed from the JOBS Plus Program Special Fund for up
to 40 hours per week for wages paid to a participant at a rate not exceeding the state
minimum wage, plus the employers share, per the Work Site Agreement, of Social
Security, federal and state Unemployment Compensation and Workers’ Compensation.
The employer bills DHS on the specified form by the 20th
of the month, for the time
period from the 16th
of the prior month through the 15th
of the current month. DHS
calculates the wage using the state minimum wage times hours worked, including paid
sick, holiday and vacation time. After four months in the placement, this includes up to
eight hours per week job search.
Counting hours of participation: It is expected that paid work hours for JOBS Plus clients
will be reported to DHS or contractor by the employer from employer reimbursement
forms sent to DPU. If attendance is entered locally work hours must be determined from
employer-produced documents, such as pay stubs. Paid work hours recorded as
attendance must be documented in writing and maintained in the client’s DHS or
contractor case file or in a central file and include:
At least a monthly itemization of actual paid work hours (for example, 30 hours
paid for the month of June);
Client’s name;
Name of employers.
JOBS tracking and data entry: The completed JOBS Plus agreement must be sent to DPU
immediately. Information must be entered by the branch on CMS, FSMIS and JAS in
Employment and Self-Sufficiency Services B – FSML – 68A
B - 26 Job Preparation and Entry Services January 15, 2013
order for the wage reimbursement and attendance entry process to occur. Effective the
last day of the month that the client receives their first JOBS Plus wages, the TANF and
SNAP benefits must be suspended. The redetermination/recertification end dates must be
set to match the end of the JOBS Plus contract. Use prospective eligibility and budgeting
to determine TANF and SNAP eligibility for first of the month after the JOBS Plus
placement ends.
Attendance from employer-reported work hours is entered by DPU on the PL activity.
Determinations of the client’s progress and case plan modifications must be narrated in
TRACS. Good cause determinations must be done immediately for lack of progress or
noncooperation, and recorded in TRACS.
Actions necessary when a TANF JOBS Plus assignment begins include:
1. Send the continuing benefit notice Notice of Entering Job Opportunities and
Basic Skills (JOBS) Plus Program (DHS 7874) explaining that TANF and
SNAP will end, effective for the end of the month in which the client receives
their first JOBS Plus paycheck.
2. Add the PLS case descriptor and N/R code (effective the month the
assignment starts), and add PLS HH type to FSMIS.
3. Extend the review date for CMS and EXPR CERT date for SNAP to the
month after the month in which the assignment ends.
4. Code child care hours to the _2 or 82 case and send the client a listing form
for their provider, if child care is needed and provider not yet listed.
5. Code adjusted countable earned income from any other source as OTH for
CMS; average or projected income for SNAP.
6. Issue needed support payments on JAS using code 24 for child care only if
needed for a gap not covered by the CCB payment. Code 25 for transportation
and 26 for all others.
7. Using a COMP action, add the NCP case descriptor to CMS (leaving in _2 or
82) and the PL hold code, MNL HH type and TANF grant amount (before
JOBS Plus started) to FSMIS effective the first of the month after the client
receives their first JOBS Plus paycheck.
SEE ITEM 15 IN THIS CHAPTER FOR A FULL DESCRIPTION OF THE TANF
SUPPLEMENT PROCESS.
SEE COMPUTER GUIDE MANUAL, CHAPTER III.G FOR JOBS PLUS
COMPUTER INSTRUCTIONS.
FSML – 68A Employment and Self-Sufficiency Services B –
January 15, 2013 Job Preparation and Entry Services B - 27
15. JOBS Plus process for TANF wage supplements
To ensure that TANF clients do not incur a net loss of income as a result of participation
in JOBS Plus, DHS pays a wage supplement if the client’s JOBS Plus income falls below
the full or minimum benefit equivalency, as calculated below:
For the full benefit equivalency test:
1. Determine the JOBS Plus income retrospectively by multiplying the client’s salary
times the available hours (paid hours, including sick leave and job search, plus any
unexcused hours), minus the $90 standard deduction and any amount withheld as a
garnishment; plus the full amount of any child support received by the client or the
department.
2. Compare this income to the full benefit equivalent, which is the total of the TANF
and SNAP benefits for the need group size (calculated per OARs 461-160-0100
and 461-160-0400), based on prospective income.
3. Subtract the JOBS Plus income from the full benefit equivalent to reach the
potential supplement amount.
For the minimum benefit equivalency test:
1. Determine the JOBS Plus income retrospectively by multiplying the client’s salary
by paid hours only, minus the $90 standard deduction and any amount withheld as
a garnishment; plus the full amount of any child support received by the client or
the department.
2. Compare this income to the minimum benefit equivalent, which is the full benefit
equivalent minus the one-person difference in the payment standard. The one-
person difference is the difference between the TANF standard for the need group
size with and without the client (as if the JOBS Plus client were ineligible).
3. Subtract the JOBS Plus income from the minimum benefit equivalent to reach the
potential supplement amount.
To calculate the wage supplement, compare the full and minimum equivalency test
results above, and pay the greater of these two supplements to the client. JOBS Plus
clients cannot receive TANF or SNAP benefits and a wage supplement for the same
month.
16. JOBS Plus SNAP emergency payments
To ensure that SNAP clients do not incur a net loss of income because of their
participation in JOBS Plus, DHS pays an emergency SNAP payment if the client’s
income falls below the Thrifty Food Plan for their filing group size, as calculated below:
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B - 28 Job Preparation and Entry Services January 15, 2013
1. Determine JOBS Plus income by adding JOBS Plus wages already received and
reasonably anticipated in the month, minus the standard $90 deduction and any
amount withheld as a garnishment, plus any other prospective income for the
month.
2. Subtract the JOBS Plus income as calculated above from the Thrifty Food Plan
amount for the filing group size.
3. Pay the client the difference.
17. Referral to tribal programs
Grand Ronde Tribe NEW (Native Employment Works) Program (formerly known as
JOBS): The Grand Ronde Tribe NEW program provides training and employment
services to Grand Ronde Tribe members. Some participants in this program may also be
DHS TANF clients. When a DHS TANF client is identified as being a participant in the
Grand Ronde Tribe NEW program, the DHS case manager should contact the client’s
Grand Ronde Tribe NEW case manager to determine what NEW services are being
provided. (The client is responsible for providing sufficient information to contact the
Grand Ronde case manager.) A DHS case plan, which coordinates the client’s
participation in Grand Ronde Tribe NEW activities with additional DHS JOBS activities,
if appropriate, should then be developed.
Participating in the Grand Ronde Tribe NEW program does not exclude or exempt
the client from participation in DHS JOBS activities. However, DHS JOBS
activities must not prevent or interfere with full participation in Grand Ronde
Tribe NEW activities.
SEE TANF (TA-F.8), GOOD CAUSE FOR NONCOOPERATION WITH
EMPLOYMENT PROGRAMS.
Record in JAS only the DHS-assigned JOBS activity hours. However, remain in
regular contact with the Grand Ronde NEW case manager in order to monitor the
client’s participation and progress. If, for example, the client’s NEW activity hours
increase or decrease, the DHS JOBS activity assigned participation hours should
be adjusted accordingly.
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 1
D. Self-Sufficiency and Intervention Services
Intent: Everyone is capable of taking action to increase their self-sufficiency. The intent
of self-sufficiency services and intervention services is to use partners to assess
client and family issues that hinder employment and independence. Case
managers then broker for partner resources to address these issues so that
independence is increased and dependence on services is decreased.
Services: Services to increase self-sufficiency include assessment, case management and
brokering services for needs such as crisis intervention, stabilizing living situation/
housing, mental health and Alcohol & Drug (A&D), school retention, medical issues,
learning disabilities, parenting training, budgeting, SSI application and access to other
benefit programs and local resources.
Expectations:
Ask open-ended questions and focus on what the client is focusing on to establish
rapport, so that clients will be more likely to reveal if they are in crisis;
During initial and ongoing client assessment, identify indicators of issues that
require further evaluation, intervention or immediate attention;
Be familiar with local services and referral processes, and broker for these services
immediately when the client/family is in crisis;
Establish joint case plans, including regular communication and followup, with
agencies serving our clients;
Help clients become proactive so they can anticipate and identify their needs and
access services on their own;
Check regularly with clients, partners and service providers to determine if clients
and their children are participating and progressing as expected.
Definitions of Terms: Components, and Activities; JOBS, Pre-TANF, Post-TANF, TANF: 461-001-0025
Case Planning; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0151
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
1. Crisis intervention
Intent: The intent of crisis intervention services is to clarify emergent issues and
immediately broker for services to address these issues to protect family stability
and safety. (This activity is not currently available as a contracted activity.)
Type of service: Crisis intervention services include identifying and assessing the status
of emergency issues, assessing strengths, making referrals to partners, following up on
Employment and Self-Sufficiency D – FSML – 68A
D - 2 Self-Sufficiency and Intervention Services January 15, 2013
referrals and status of the emergency and joint planning and followup with the client and
partners.
Selection criteria: Clients appropriate for crisis intervention services are those who need
immediate assessment, planning and referral to meet emergency needs such as child
abuse, impending homelessness or legal issues. For domestic violence crisis intervention,
see Domestic violence services below.
Use and Disclosures of Client or Participant Protected Information: 407-014-0020
Release of Client Information to Law Enforcement Officers: 461-105-0100
Release of Client Information to Service Providers and Legal Bodies: 461-105-0110
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Counting hours of participation: There is no current attendance tracking requirement for
crisis intervention activities.
JOBS tracking and data entry: The CI activity code is not currently available.
2. Alcohol/Drug (A&D) services
Generally
Intent: The intent of A&D services is to help clients identify and overcome substance
addictions that prevent or limit their employability and self-sufficiency.
Expectations:
Offer all clients an A&D screening;
Offer an evaluation for substance abuse if the individual has self-identified the
illegal use of a controlled substance, or if a screening results in a referral;
Expect clients to participate in treatment services if an A&D evaluation results in a
diagnosis that requires treatment and their substance abuse may inhibit their ability
to become employed, and is at no cost to the client;
Whenever appropriate, engage the client in other case plan activities concurrent
with A&D services.
Definitions:
(A) “Controlled substances,” means a drug or its immediate precursor classified in
schedules I through V under the federal Controlled Substances Act,
21 U.S.C. 811 to 812, as modified under ORS 475.035. The use of the term
“precursor” in this subsection does not control and is not controlled by the use of
the term “precursor” in ORS 475.840 to 475.980. Alcohol is not a controlled
substance.
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 3
(B) “Self-identifying the current illegal use of a controlled substance,” means an
individual declares that he or she has used a controlled substance within the
previous 30 days, and the department reasonably believes that the individual may
use controlled substances within the following 30 days. This does not include the
use of controlled substances pursuant to a valid prescription, or other uses that
are authorized by the Uniform Controlled Substances Act, ORS 475.005 to
475.285 and 475.840 to 475.980, the federal Controlled Substances Act, or other
federal law.
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental
Health; Disqualification and Penalties; Pre-TANF, REF, TANF: 461-135-0085
SEE SECTION F IN THE TANF CHAPTER (TF-F) FOR MORE INFORMATION
ON THE MH/A&D REQUIREMENTS.
Type of service: Drug and alcohol services include screening, evaluation, outpatient and
residential treatment and support groups (such as AA, NA, Alanon) for clients and family
members. Services are available through local partners who offer A&D services through
OHP, through subsidized slots for non-OHP clients and noncovered services, and, in
some cases, as part of the district JOBS plan. Limited support payments may be provided
to enable the client to attend scheduled appointments and services, as budget allows.
Medical transportation should be used for transportation, if available.
Note: The GAIN-SS is the screening tool to be used to screen for A&D and mental
health issues. Before an A&D or mental health specialist or Department of
Human Services (DHS) worker or other JOBS contractor may administer the
GAIN-SS, the person must be:
Identified by local area management as a person whose job role will
include administering the screening tool; and
Trained on administration of the GAIN-SS.
Selection criteria: Clients and family members appropriate for drug and alcohol services
include those with indicators of substance abuse issues from observed behavior and/or
screening results, evaluation results and those who request services. Also appropriate are
clients who have had substance abuse issues in the past and now need support to remain
in recovery.
Some clients may have indicators and/or positive screenings for substance abuse but state
that they have no A&D issue or have their substance use “under control” and refuse
screening, evaluation or treatment. In these cases, a screening or evaluation should be
offered if the client has not already had a screening or evaluation; however, a client
cannot be required to take a screening or evaluation.
Based on the client’s progress in employment preparation and job search activities, the
client may be required to participate in treatment if:
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D - 4 Self-Sufficiency and Intervention Services January 15, 2013
The client has had an evaluation that resulted in a diagnosis that requires
treatment; AND
Appropriate treatment is needed for the client to successfully function in the
workplace; AND
Appropriate treatment is included as an activity on the client’s PDP.
Counting hours of participation: It is expected that attendance in A&D activities be
reported by the service provider per local district procedure. Attendance must be
documented in writing and maintained in the client’s DHS or contractor case file, or in a
central file, and include:
A daily itemization of service hours provided (for example: two hours of
counseling on Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Actual hours of treatment, counseling, or other A&D service;
Name of the A&D service provider;
Name and phone number of person verifying attendance hours.
JOBS tracking and data entry: Time spent in addiction services is entered timely at least
once a month in JAS per districts procedure, on the DA activity as verified by an
acceptable source. The hours should be related to attendance for scheduled appointments
and services. Determinations of the client’s readiness to work, progress in A&D activities
and case plan modifications must be narrated in TRACS. Good cause determinations for
noncooperation must be done immediately for noncooperation, and recorded in TRACS
and JAS.
Special note about urinalysis (UAs): UAs are a useful tool to help identify drug use. A
UA is not a tool to “catch” clients. Rather, it is a tool to assist the client and staff working
with the client to clarify the presence of an A&D issue and help the client be accountable.
A client cannot be required to take a UA. However, a UA may be offered. The client may
choose to take the UA or may decline the UA.
It is appropriate to refer JOBS clients for a UA when there are drug dependence or abuse
indicators present. Indicators of drug dependence or abuse include physical indicators of
use (red eyes, slurred words), client behavior, poor attendance in JOBS activities with no
other explanation, lack of success in JOBS with no other explanation, etc.
It is also appropriate to refer JOBS clients for a UA if the client is being considered for a
work experience placement with an employer who requires a drug test. This means that it
is important to know which work experience employers require drug tests. If the client is
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 5
being considered for a work experience placement with an employer who requires a drug
test and the client declines the drug test, the client should not be placed with that
employer.
Suspicionless drug testing, or UA’ing 100 percent of any client population, is not
appropriate. This means branches should not refer all TANF applicants or all participants
in the JOBS program for a UA.
UAs may be offered by a case manager or an A&D or mental health specialist providing
services to JOBS clients.
TRACS A&D/MH secure and restricted narratives: See Family Services Manual,
Generic Program Information (GP-B.16), Confidentiality of Client Information;
Alcohol/drug (A&D) and mental health information.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
3. Domestic violence services
Intent: The intent of domestic violence services is to identify clients and children who are
unsafe due to violence in the home, and enable them to achieve and maintain a
safe living environment conducive to employment and self-sufficiency.
Expectations:
Inform clients of their rights and options for protection from domestic violence;
Ensure clients are able to apply for aid, meet eligibility requirements, and
participate in self-sufficiency activities without these actions increasing the risk of
actual or threatened violence from a current or former domestic partner;
Understand that clients who have experienced domestic violence are accountable
for their own actions and choices, but are not responsible for creating abusive
situations;
Support the opportunity for clients to achieve a life without domestic violence by
brokering for identification, education, protection and prevention;
Refer batterers to intervention activities that meet Oregon domestic violence
protocols;
Waive TANF requirement, as outlined in TANF K, that may put a client at greater
risk of domestic violence;
Participate in domestic violence education available to staff;
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D - 6 Self-Sufficiency and Intervention Services January 15, 2013
Complete Domestic Violence Assistance agreements with both TANF and
TA-DVS clients with current safety risks due to domestic violence.
Domestic violence: 461-135-1200
SEE SECTION K AND THE TA-DVS SECTION OF THE TANF CHAPTER FOR
SPECIAL TANF AND TA-DVS ELIGIBILITY FOR DOMESTIC VIOLENCE
SURVIVORS.
Type of service: Domestic violence services include individual consultation by phone or
in person, community education services, individual and group support and counseling,
direct intervention and shelter services, legal assistance and assistance in moving to a safe
living situation. Services are provided by law enforcement and victim advocates, and
local agencies providing shelter and support for victims of domestic violence and their
children.
Selection criteria: Clients appropriate for domestic violence services include those who
show indicators of current, past or potential abusive relationships based on initial or
ongoing assessment. The Safety Assessment (DHS 7802) form may be used with the
client in private to identify domestic violence issues.
Counting hours of participation: The case manager tracks the amount of time the client
spends in domestic violence activities, unless local procedures differ.
JOBS tracking and data entry: Attendance is entered timely at least once a month in JAS
per procedure, on the DV activity. In addition, if a TANF requirement is waived, code the
type of waiver in TRACS.
SEE TANF-K FOR ADDITIONAL INFORMATION.
Determinations of the client’s readiness to work, progress in DV activities, and case plan
modifications must be narrated in TRACS. Good cause determinations for
nonparticipation must be done immediately and recorded in TRACS.
4. Family support and connections
Intent: The intent of the Family Support and Connections (FS&C) program is to increase
family stability and decrease the likelihood that the children will be placed in
foster care.
These goals are reached by providing services that increase parental protective factors
and decrease risk factors. Parental protective factors include:
Family functioning/resiliency: Having adaptive skills and strategies to persevere in
times of crisis;
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January 15, 2013 Self-Sufficiency and Intervention Services D - 7
Social support: Increased awareness of informal support (from family, friends, and
neighbors) that helps provide for emotional needs;
Concrete support and emergency services: Increased awareness of access to
tangible goods and services to help families cope with stress, particularly in times
of crisis or intensified need;
Child development and knowledge of parenting: Understanding and utilizing
effective child management techniques and having age-appropriate expectations
for children’s abilities;
Nurturing and attachment: The emotional tie along with a pattern of positive
interaction between the parent and child that develops over time;
Problem solving and communication: Family’s ability to openly share positive and
negative experiences and mobilize to accept, solve and manage problems.
Type of service:
Home visiting and other face-to-face contacts;
Strengths-based family assessments;
Individualized services based on the family’s needs;
Joint outcome-driven case planning;
Concrete emergency services.
Expectations:
Families will be identified and referred for services as early as possible and throughout
the life of the case when risk factors present themselves.
Copies of the family’s My Self Assessment (DHS 7823) are shared with the FS&C
worker.
Case managers and FS&C workers stay in communication participating in joint case
planning.
Selection criteria:
(A) Families that have the following risk factors:
(1) Prior child welfare history.
(2) Caregiver’s mental and physical health.
(3) Caregiver’s drug or alcohol abuse.
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D - 8 Self-Sufficiency and Intervention Services January 15, 2013
(4) History of or current domestic violence.
(5) Caregiver’s criminal history.
(6) Significant issues with children.
(7) Family isolation.
(8) Age of caregiver.
(9) Composition of household.
(B) Families which are willing to work with this voluntary service.
JOBS tracking and data entry:
1. For cases on TRACS, enter an FC activity code for one hour a week regardless of
the number of hours the client is spending in the program.
2. For no adult cases, such as a non-needy relative caretaker or a non-Mandatory
client, enter a case descriptor of FSC on UCMS if an open TRACS plan does not
exist.
5. Mental health
Intent: The intent of mental health services is to help clients identify and overcome
mental health issues that prevent or limit their employability and self-sufficiency.
Expectations:
Offer all clients a mental health screening;
Offer an evaluation for mental health if the individual states that within the
previous 12 months, a qualified and appropriate professional has diagnosed the
individual with a mental health diagnosis, or if a screening results in a referral;
Expect clients to participate in treatment services if a mental health evaluation
results in a diagnosis that requires treatment and their mental health issue may
inhibit the client’s ability to become employed, and treatment is at no cost to the
individual;
Whenever appropriate, engage the client in other case plan activities concurrent
with mental health services.
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental
Health; Disqualification and Penalties; Pre-TANF, REF, TANF: 461-135-0085
SEE SECTION F (TF-F) IN THE TANF CHAPTER FOR MORE INFORMATION
ON THE MH/A&D REQUIREMENTS.
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 9
Type of service: Mental health services include screening, assessment, individual and
group counseling, medication management and support groups. Services are offered by
agencies who can bill OHP, and by others offering support groups and counseling who
bill the client or the branch. Limited support payments may be provided to enable the
client to attend scheduled appointments and services, as budget allows. Medical
transportation should be used for transportation, if available.
Note: The GAIN-SS is the screening tool to be used to screen for A&D and mental
health issues. Before an A&D or mental health specialist or DHS worker or other
JOBS contractor may administer the GAIN-SS, the person must be:
Identified by local area management as a person whose job role will
include administering the screening tool; and
Trained on administration of the GAIN-SS.
Selection criteria: Clients and family members appropriate for mental health services
include those with indicators of mental health issues from observed behavior and/or
screening results, assessment results and those who request services. Also appropriate are
clients who have had mental health issues in the past and need continued support.
A client may be offered a mental health screening or assessment but has the right to
decline. However, a client may be required to participate in mental health treatment if:
The client has had an assessment that resulted in a diagnosis that requires
treatment; AND
Treatment is needed for the client to successfully function in the workplace; AND
Treatment is included on the client’s PDP.
Under managed care through OHP, the maximum length of treatment may depend on the
diagnosis and severity of the client’s mental health issue.
Counting hours of participation: Time spent in mental health services is entered timely at
least once a month in JAS per district procedure on the MH activity as verified by an
acceptable source. The hours should be related to scheduled appointments and services.
Attendance must be documented in writing and maintained in the client’s DHS or
contractor case file, or in a central file, and include:
A daily itemization of service hours provided (for example: two hours of
counseling on Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Actual hours of treatment, counseling or other mental health service;
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D - 10 Self-Sufficiency and Intervention Services January 15, 2013
Name of the mental health provider;
Name and phone number of person verifying attendance hours.
JOBS tracking and data entry: Attendance from the provider is entered timely in TRACS
per district procedure on the mental health activity (or OC activity if not covered by
OHP). Determinations of the client’s readiness to work, progress in mental health
activities and case plan modifications must be narrated in TRACS. Good cause
determinations must be done immediately for noncooperation, and recorded in TRACS.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
6. Rehabilitation activities
Intent: The intent of rehabilitation activities is to reduce barriers to employment caused
by physical, medical and/or other disabilities.
Expectations: Only use these activities for clients who are involved in rehabilitation
activities because they are unable or limited in participating in the JOBS programs.
Type of service: Limited support payments may be provided to enable the client to attend
scheduled appointments and services, as budget allows. Medical transportation should be
used for transportation, if available.
Selection criteria: Clients appropriate for rehabilitation services must be involved in the
therapeutic activities, such as physical therapy, that has been recommended by a certified
and qualified physician or other appropriate medical professional.
Counting hours of participation: Time spent in rehabilitative services is entered timely at
least once a month in JAS per districts procedure on the RA activity as verified by an
acceptable source. The hours should be related to scheduled appointments and services.
Attendance must be documented in writing and maintained in the client’s DHS or
contractor case file, or in a central file, and include:
A daily itemization of service hours provided (for example: two hours of physical
therapy on Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Actual hours of treatment or therapy;
Name of the rehabilitation provider;
Name and phone number of person verifying attendance hours.
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 11
JOBS tracking and data entry: Attendance is entered in a timely manner using the RA
activity code. Results of therapy evaluations, reports from providers, progress and case
plan modifications must be narrated in TRACS.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
7. Medical issues services
Intent: The intent of medical issues services is to help clients identify and treat medical
conditions that prevent or limit their employability and self-sufficiency.
Expectations:
Note: There are no specific medical exemptions from JOBS participation. Everyone who
is not exempt or excluded can be served.
Type of service: Medical issue services include screening, assessment, brokering for
evaluations through Administrative Medical services, consultations and staffing with
medical providers and Public Health staff, brokering for medical treatment and
accommodations and other services to identify and address medical conditions. Limited
support payments may be provided to enable the client to attend scheduled appointments
and services, as budget allows. Medical transportation should be used for transportation if
available.
Release of Information to the Client: 461-105-0060
Client Authorization for Release of Client Information to Third Party: 461-105-0070
Release of Client Information to Law Enforcement Officers: 461-105-0100
Release of Client Information to Service Providers and Legal Bodies: 461-105-0110
Release of Information on Child Support and Paternity Cases: 461-105-0120
Disclosure of Client Information: 461-105-0130
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
Selection criteria: Clients and family members appropriate for medical services include
those who report medical limitations regarding employment, those whose care of family
members with medical conditions limits employment and JOBS participation and clients
and family members with medical conditions hindering self-sufficiency.
Counting hours of participation: The case manager tracks the amount of time the client
and family members spend in medical issue services.
JOBS tracking and data entry: Attendance is entered timely at least once a month for the
ME activity as verified by an acceptable source. The hours should be related to scheduled
appointments and services. Results of medical evaluations, reports from providers,
exemption decisions, progress and case plan modifications must be narrated in TRACS.
Exemption reasons must be coded in TRACS. A client or family member’s HIV status
should not be narrated in TRACS, and reports containing HIV information cannot be
released to any person or agency. HIV status information and reports required for
Employment and Self-Sufficiency D – FSML – 68A
D - 12 Self-Sufficiency and Intervention Services January 15, 2013
program eligibility can be kept in the case record if it is marked with a notation that it
cannot be released to anyone.
Client Authorization for Release of Client Information to Third Party: 461-105-0070
Special note about medical marijuana: Under the Oregon Medical Marijuana Act, a
doctor may recommend the use of marijuana to reduce the effects of “debilitating medical
conditions.” The medical conditions for which medical marijuana can be recommended
include cancer, HIV-AIDS, Alzheimer’s and glaucoma, as well as other medical
conditions that cause severe pain, seizures, nausea and/or spasms.
The handling of individual situations where a client is using marijuana as recommended
by a doctor depends on the medical condition for which the use was recommended. First,
find out whether the client has been released for work by a doctor. Second, if the client
has been released for work, find out under what conditions the client has been released
for work.
If the client has been released for work, the question is to what degree the use of medical
marijuana impairs the client’s ability to work. A doctor should be consulted on this issue.
If the use does not impair the ability of the client to work, the client can be assigned
JOBS activities, including work experience, within the limitations of their condition.
Clients using medical marijuana would likely not be able to pass a urinalysis used by
some employers. This should be considered when making job referrals. Employers are
not required to accommodate use of medical marijuana by an employee. Self-Sufficiency
may best help clients using medical marijuana by making informed job referrals and
adjusting expectations for the client accordingly.
8. Child health and development
Intent: The quality of our client’s parenting skills directly affects their children’s
potential for future self-sufficiency. The intent of parent training services is to
enable clients to gain skills to successfully balance the demands of work and
family, and to raise their children in such a way as to maximize their self-
sufficiency as adults.
Expectations:
Note: Per ORS 419B.005 and ORS 419B.010, department staff and contractors are
required to report suspected child abuse immediately to Child Welfare or a law
enforcement agency.
Type of service: Parenting services include child, family and parent counseling, activities,
education and support groups for children, parents and families, individualized mentoring
and support by programs such as Healthy Start, and specialized child care programs for
children and parents at risk of or having experienced abuse. Many such counseling
activities are covered by Medicaid under OHP. Counseling and other services for
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 13
children under 21 are covered by Medicaid if referred from a Medicheck exam. Parenting
services from Healthy Start, local public health and services for families with children
with disabilities are usually provided free or at low cost.
Selection criteria: Clients appropriate for parenting services include those with indicators
from initial and ongoing assessment, observed behavior, reports from others, and self
report of parenting stress, neglect or potential for neglect or abuse. Especially appropriate
are clients, and households with other adults or older children, who have experienced
child abuse themselves or have a history of referrals to Child Welfare.
Counting hours of participation: There is no current attendance tracking requirement for
child health and development activities.
JOBS tracking and data entry: The CH activity code is not currently available.
Release of Information to the Client: 461-105-0060
Client Authorization for Release of Client Information to Third Party: 461-105-0070
Release of Client Information to Law Enforcement Officers: 461-105-0100
Release of Client Information to Service Providers and Legal Bodies: 461-105-0110
Release of Information on Child Support and Paternity Cases: 461-105-0120
Disclosure of Client Information: 461-105-0130
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
9. Stabilizing living situation/housing services
Intent: The intent of housing services is to identify and resolve housing issues that
prevent or limit employment and self-sufficiency.
Expectations:
Expect clients to be accountable for finding affordable housing, budgeting
resources to pay housing costs, and keeping rental/housing agency agreements for
housing services.
FOR MORE INFORMATION ABOUT ELIGIBILITY FOR HOUSING
PAYMENTS, SEE EMPLOYMENT AND SELF-SUFFICIENCY CHAPTER,
SECTION A (ES-A).
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
REFER TO THE EMERGENCY ASSISTANCE (EA) SECTION OF THE TANF
CHAPTER FOR A DESCRIPTION OF EA BENEFITS AND ELIGIBILITY.
Type of service: Housing services include housing search, referrals to local Community
Action agencies, application for rental assistance programs such as Housing Stabilization
Program, Section 8, and Public Housing, temporary shelter and transitional housing
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D - 14 Self-Sufficiency and Intervention Services January 15, 2013
programs that require client participation in activities such as case management to
prevent future homelessness and other services to address homelessness.
Selection criteria: Clients appropriate for housing services include those who are
currently homeless or are at risk of becoming homeless, or whose housing is unsafe.
Counting hours of participation: There is no current attendance tracking requirement for
stabilized living situation activities.
JOBS tracking and data entry: The SL activity code is not currently available.
10. SSI services
Intent: The intent of SSI application services is to use the Disability Liaisons and other
resources to assist clients in identifying conditions that may qualify them for SSI
and help them access those benefits.
Type of service: Disability Liaisons advocate for TANF clients who need help with the
process of applying for or appealing SSI.
The Disability Liaisons also:
Assist case managers in understanding and interpreting medical reports to
determine appropriate plans to reach self-sufficiency;
Obtain and evaluate medical, psychological, social, vocational and other data to
determine the assets of the client;
Consult with staff, clients, contracted staff and other professionals to develop a
plan to meet the client’s financial, medical and employment needs while working
with medical or psychological issues;
Consult with mental health specialists, disability services specialists, vocational
rehabilitation specialists, vocational nurses and other medical professionals to
determine and make appropriate referrals for services.
Selection criteria: Clients and family members appropriate for SSI services include those
with a medical or mental condition that is ongoing and may permanently prevent them
from working or performing activities of daily living.
Requirement to Pursue Assets: 461-120-0330
Counting hours of participation: Case managers track the hours of client activity in SSI
application activities.
JOBS tracking and data entry: Attendance is entered timely at least once a month for the
SS activity. Reports from providers, progress, referrals to partners, Disability Liaison
activity and case plan modifications must be narrated in TRACS.
FSML – 68A Employment and Self-Sufficiency D –
January 15, 2013 Self-Sufficiency and Intervention Services D - 15
Important note about SSI: Although SSI is a supplemental income program for people
who cannot work because of a physical or mental disability, this does not mean that
JOBS clients who are trying to get SSI should not participate in work or other JOBS
activities that are within their abilities.
Participating in work-attached or other JOBS activities can have important benefits for
JOBS clients applying for SSI. These benefits include:
Increased credibility: If a client tries but cannot do the work or other JOBS
activity, a documented effort of this may increase an SSI applicant’s credibility
with the Social Security Administration;
Increased earnings: If a client finds that they are able to work, they will usually
earn more money from working than they would from receiving SSI;
Increased skills: There is no guarantee that a client applying for SSI or appealing
an SSI denial will be approved to get SSI. Doing work or other JOBS activities
within their abilities can increase the client’s skills while they wait to hear from
SSI. Increased skills may help the client get a job if SSI is denied.
For a client with a physical or mental disability, JOBS activities, including work-attached
activities, must be within the abilities of the client. Resources that may be able to help
determine activities within the abilities of a client include nurses, Vocational
Rehabilitation, A&D Specialists, Mental Health Specialists, Disability Liaisons and
Exceptional Needs Care Coordinators.
11. Other Self-Sufficiency services
REFER TO SECTIONS B (ES-B) AND C (ES-C) OF THIS CHAPTER FOR
DETAILS ON:
CHILD SUPPORT DEVELOPMENT;
BASIC SKILLS AND ENGLISH AS A SECOND LANGUAGE (ESL);
LIFE SKILLS;
CHILD CARE RESOURCE AND REFERRAL (CCR&R) AGENCIES;
COMMUNITY COLLEGES.
Child Welfare (SC): The services include child abuse and neglect investigation,
intervention, protection and placement of children and treatment services for children and
families experiencing abuse. They also provide case management and brokering for
resources, and some support services. There is no current attendance tracking
requirement for child welfare activities. The SC activity code is not currently available.
Employment and Self-Sufficiency D – FSML – 68A
D - 16 Self-Sufficiency and Intervention Services January 15, 2013
School counseling services: Primary, elementary and secondary schools all offer
counseling services to students and their families. Most offer targeted services to children
experiencing social and academic difficulties, and their families. Schools also provide
some case management and brokering for resources.
Food banks: Temporary food resources are available in most communities and include
food baskets and, sometimes, hot meals.
Basic needs agencies: Programs offering free or low-cost shelter and shelter assistance,
clothing, furniture and household items are available in most communities.
Local coalitions for prevention of juvenile crime, pregnancy and substance abuse: Other
coalitions of service providers, and other interested partners and individuals, who ensure
that the community develops comprehensive strategies to prevent high-risk behaviors.
FSML – 68A
January 15, 2013 Employment and Self-Sufficiency F – Teen Parent Service F - 1
F. Teen Parent Services
Intent: The intent of services to parents under age 20 is to use partners to help them
develop successful parenting and other life skills and complete their secondary
education, preferably with a high school diploma, so that they can successfully
move on to employment.
Expectations:
Plan for a high school diploma or GED completion as the preferred outcome for
teen parents;
Support teen parents already enrolled in high school or GED program so that they
can continue to attend and receive a diploma;
Include male responsibility messages regarding pregnancy prevention in case
management;
Plan for basic education services for teen parents who cannot realistically attend
high school and complete a diploma;
Brokering for basic education services tailored to meet individual needs and issues
that integrate academic and life skills instruction whenever possible;
Brokering for parent training and counseling programs that meet the unique needs
of the teen parents.
Services: Teen parent services include High School (HS) and GED completion. Support
service payments may be provided to enable teens to participate in services. In most
branches, the Department of Human Services (DHS) and partners offer child care onsite
or near education services.
1. High school completion
Type of service: High school or GED completion services range from attendance in
regular high school classes with case management support from DHS, to special
programs offering a high school diploma for teen parents with onsite child care and case
management services, depending on the district plan.
Selection criteria: Teen parents appropriate for high school or GED completion include
those who are under age 20 and do not have diploma or GED, and are already enrolled in
high school, those with enough high school credits to graduate in a reasonable amount of
time and those able to return to a high school program that meets their needs. Also to be
considered is whether their employment and future training goals require a diploma.
FSML – 68A
F - 2 Employment and Self-Sufficiency F – Teen Parent Service January 15, 2013
Teen parents under 18 who have been excused from compulsory school attendance by
their school district, and those age 18 and 19, can participate in employment training
rather than education activities, under the following conditions:
For those under 18, their employment goal does not require a high school diploma
or GED, has a labor market demand, is reasonable and appropriate, and can lead to
self-sufficiency and the training activity has an education component resulting in a
literacy level of at least grade 8.9;
For those 18 and 19, the employment training will prepare them for a job with a
labor market demand and they have failed to make progress in education activities,
or education activities are deemed inappropriate for their education and
employment goals.
Education Requirements for Teen Parents; JOBS: 461-190-0171
Counting hours of participation: High school or GED completion may include supervised
study as reported by the educational provider on the Education or Training Attendance
Report (DHS 7861). Attendance must be documented in writing and maintained in the
client’s DHS or contractor case file, or in a central file, and include:
A weekly itemization of school participation (for example: 20 hours of class time
and homework for the week beginning Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Actual hours of class time, supervised homework and other countable educational
activities;
Name of the school;
Name and phone number of person verifying attendance hours.
JOBS tracking and data entry: Attendance information should be entered by deadlines by
branch or contractor staff, depending on district plan, for the HS activity. Grade level
attainment should also be entered on the JOBS and CMS data systems in a timely
manner. GED test scores should also be entered on the JOBS and Client Maintenance
(CM) data systems in a timely manner. Good cause determinations for noncooperation
must be done immediately and recorded in TRACS and JAS.
2. Basic education
Type of service: Basic education services are similar to those for adults which provide
remedial education for clients without a high school diploma or GED that is related to a
specific occupation. (This activity is not currently available as a contracted activity.)
FSML – 68A
January 15, 2013 Employment and Self-Sufficiency F – Teen Parent Service F - 3
Selection criteria: Teen parents appropriate for basic education include those 20 and
under without a diploma or GED, who do not have enough high school credits to
complete a diploma in a reasonable amount of time or are not able to be served by a high
school credit program that meets their needs, and whose short-term employment goal
does not require a diploma.
Education Requirements for Teen Parents; JOBS: 461-190-0171
Counting hours of participation: There is no current attendance tracking requirement for
AB activities.
JOBS tracking and data entry: BASIS test scores should also be entered on the JOBS and
CMS data systems in a timely manner. The AB activity code is not currently available.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
3. Life Skills
Type of service: Life Skills services are integrated into classroom activities for most teen
parent high school and basic education components. Most programs provide access to
and presentations from local resources for health, child development, parenting, nutrition
and household management services. Some programs also offer job readiness and career
exploration services. (This activity is not currently available as a contracted activity.)
Selection criteria: All teen parents are assessed for their level of life skills, and receive
Life Skills integrated with high school completion and basic education services.
Counting hours of participation: There is no current attendance tracking requirement for
life skill activities. If the activities are integrated as part of the high school curriculum,
attendance should be tracked as HS activities. They must be documented in writing and
maintained in the client’s DHS or contractor case file, or in a central file, and include:
A daily itemization of actual hours of participation (for example: four hours of life
skills class time and homework for the week beginning Monday, June 1);
Verification that the client’s activities were supervised on a daily basis;
Client’s name;
Name of the life skills organization providing the service;
Name and phone number of person verifying attendance hours.
FSML – 68A
F - 4 Employment and Self-Sufficiency F – Teen Parent Service January 15, 2013
JOBS tracking and data entry: The LS activity code is not currently available. If the life
skills activities are integrated as part of the high school curriculum, attendance should be
entered for the HS activity.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
4. Teen parent counseling
Type of service: This service varies depending on the local district plan. (This activity is
not currently available as a contracted activity.)
Selection criteria: Teen parents appropriate for teen parent counseling services include
those whose parenting and counseling needs as identified in initial and ongoing
assessment are not being met by other JOBS services.
Counting hours of participation: Teen parent counseling group and individual time is
recorded and reported by the activity provider. There is no current attendance tracking
requirement for teen parent counseling activities.
JOBS tracking and data entry: The TP activity code is not currently available.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
5. Other teen parent services in the community
My Future – My Choice: A comprehensive program that has two delivery components to
strategically provide curriculum to prevent teen pregnancies. The first half is led by
training high school peer educators and uses a skills-based best-practice model. The
second half is provided by an adult instructor to develop teen understanding of
physiological processes and maturation.
Students Today Aren’t Ready for Sex (STARS): Programs offering abstinence-based
education and pregnancy prevention information and activities, primarily targeted for
middle-school-aged youth.
Local health departments: Education and services for healthy child development,
pregnancy and sexually transmitted disease (STD) prevention, maternity case
management and other public health services for teens and their children.
Other local coalitions: Other coalitions of service providers, and other interested partners
and individuals, who ensure that the community develops comprehensive strategies to
prevent juvenile crime and substance abuse.
FSML – 68A
January 15, 2013 TANF B - Application and Redetermination B - 1
B. Application and Redetermination
1. Application process
Case Management Opportunity
When reviewing eligibility factors at intake and redetermination, look at how the
eligibility information relates to the client’s self-sufficiency goal.
The Temporary Assistance for Needy Families (TANF) application process starts with a
client request. The request may be in the form of a phone call, visit, or written request by
the client or another person or agency acting on the client's behalf. The date of request is
the date the request for benefits is received by a Self-Sufficiency Program office of the
Department of Human Services (DHS). A TANF client must apply at the branch serving
the area in which their family lives or works. The application process is completed when
the client fills out and signs the application form, has a face-to-face interview, and
provides the necessary information and verification.
A client has up to 45 days to clear all eligibility factors. This time is known as the
TANF Eligibility Determination Period or TANF-EDP. Once the eligibility factors
have been cleared, TANF benefits should be opened.
The 45-day limit may be extended when one of the following is true:
Circumstances exist beyond the control of either the client or the branch to
complete the process;
Information needed to determine eligibility is expected to be received after the
45-day limit, and the client has no control over delivery;
The client requests a hearing before the 45-day time frame has ended;
Support service payments
Clients may request support service payments verbally or in writing. The date of request
is the day the client requests a support service payment. An optional form Request for
Temporary Assistance for Needy Families (TANF) Support Services and Notice of
Decision and Action Taken (DHS 7822) may be used to request support services. DHS
has 30 days to approve or deny a request for a support service payment for clients
receiving ongoing TANF benefits.
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B - 2 TANF B - Application and Redetermination January 15, 2013
FOR MORE INFORMATION, SEE EMPLOYMENT AND SELF-SUFFICIENCY
SERVICES A (ES-A).
Application Process; General: 461-115-0010
Application Requirements: 461-115-0020
Date of Request: 461-115-0030
Application Processing Time Frames; Not Pre-TANF or SNAP: 461-115-0190
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
2. Who must sign an application and complete the application process
A parent or a nonparent caretaker relative of the dependent child(ren) signs an application
and completes the application process. If they are unable to do so unassisted, they may
use an authorized representative. The authorized representative may obtain and use the
benefits on behalf of the family. People who can be authorized representatives include:
A legally appointed guardian;
A conservator;
A person with power of attorney;
A person authorized by the client; and
A person acting responsibly for the client.
When the caretaker relative changes, the new caretaker relative must sign a current
application.
Note: The application form for TANF is the Application for Services (MSC 415F). It
must be signed by at least one caretaker relative to be considered complete.
Who Must Sign the Application and Complete the Application Process: 461-115-0071
Authorized Representatives; General: 461-115-0090
Authorized Representative or Alternate Payee; SNAP: 461-115-0140
Operational flexibility: Workers may often use the existing application when clients
change between self-sufficiency programs administered by DHS.
FOR MORE INFORMATION ABOUT WHEN TO USE A NEW APPLICATION TO
CHANGE PROGRAMS, PLEASE SEE MULTIPLE PROGRAM WORKER GUIDE #1
(MP-WG#1).
They may also use the same application when:
A case closes and reopens during the same calendar month; or
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January 15, 2013 TANF B - Application and Redetermination B - 3
Adding a newborn to the case, if the newborn was included on the original
application as an unborn; or
A case is suspended for one month because the case was over income and the case
is reopened the month after the suspend month.
If workers are adding a person other than a newborn to the grant, they must either:
Use a new MSC 415F application form; or
Add an addendum to the current application.
Branches may use their discretion to determine when to use a new application or an
addendum.
If the payee changes and the new caretaker relative is not on the current application,
workers must use a new application.
3. Withdrawal of applications or noncompletion of the application process
A client’s application is considered withdrawn when the client or their authorized
representative does not complete the application process (including signing and
submitting the application, providing verification of eligibility factors, and attending an
interview) by the 45th
day from the date of request. This does not mean that a client’s
TANF application may be instantly or automatically denied for missing a single
appointment. If the branch has lost contact with the client during the application
processing time frame, but the application process has been completed, staff should
attempt to re-verify eligibility factors, such as residence and household composition that
may have changed. This may be done by phone, mail, or with a home visit. If the client is
not eligible, the application may be denied. If staff cannot confirm that the client is
ineligible, TANF should be opened.
Application Requirements: 461-115-0020
Note: Send a Notice of Decision and Action Taken (DHS 456) if a signed application is
withdrawn. It is not necessary to send a notice if the branch does not receive a
signed application. Once the department has correctly denied an application or
considered it withdrawn by the 45th
day from the date of request, the client must
initiate the application process again if they want to get benefits. The same
application may be used if the anticipated changes make the client eligible the
following month, and the eligibility decision is made within the application
processing time frame.
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4. When to open a TANF grant
A TANF grant is opened when the client completes the application process and provides
the needed verification within the application processing time frames. The effective date
for initial month cash benefits is the date that all eligibility factors have been cleared and
the family is determined eligible for TANF program benefits:
Example 1: Lynne and her children apply for TANF on the second. She meets
with her case worker on the third. Lynne may have an
unemployment claim and the worker asked if she has applied for
UC benefits. Lynne says she has not applied. All other eligibility
factors have been cleared. The worker informs Lynne she will need
to apply for UC benefits before assistance can be approved. On the
fifth, Lynn contacts the worker to let her know she had just applied
for UC benefits.
Question: What is the effective date for opening TANF benefits?
Answer: The effective date for TANF program benefits will be the fifth of
the month.
Effective Dates; Initial Month Benefits: 461-180-0070
The application period or TANF-EDP is open for no longer than 45 days following the
date of request for TANF program benefits. The 45 days are used by the applicant to
clear eligibility. Once all eligibility has been cleared, TANF benefits should be opened.
Requirement to Complete an Employability Screening and Overview of the Job Opportunity and Basic
Skills (JOBS) Program; TANF: 461-135-0485
For clients whose only eligible child is an unborn, the effective date cannot be earlier
than the first day of the calendar month preceding the month in which the due date falls.
Effective Dates; Initial Month Benefits: 461-180-0070
If a TANF applicant is found to be ineligible or fails to complete the application process,
send a basic decision notice.
Notice Situations; General Information: 461-175-0200
Note: Clients who are determined ineligible for cash benefits may qualify for medical
benefits. See the Medical Assistance chapter.
5. Redetermination of eligibility
The intent of a redetermination is for case managers to review the client’s situation to
determine if the client continues to meet all eligibility requirements for the TANF
program. A complete redetermination includes the following items:
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January 15, 2013 TANF B - Application and Redetermination B - 5
A completed packet of redetermination forms, including a new Application for
Services (MSC 415F) form, a new signed Your Rights and Responsibilities
(DHS 415R) form, new signed Your Rights and Responsibilities While in JOBS
and JOBS Plus (DHS 7819) form for each JOBS participant, and any other forms
necessary to redetermine TANF eligibility;
Required verification of eligibility factors; and
A meeting with a DHS staff person when necessary.
Case managers must redetermine all eligibility factors at least once every six months for
families who have an open JOBS plan and are not participating or an active JOBS
disqualification. For other families, eligibility factors must be redetermined at least once
every 12 months. A redetermination may be done either at assigned intervals or whenever
it is deemed necessary by the case manager if the interval between redeterminations does
not exceed those listed above. It can be done through a face-to-face interview, an
interview by phone, or a mail-in application that contains sufficient information for the
case manager to complete the process. To be considered timely, redeterminations must be
completed by the last day of the month in which they are due.
Periodic Redeterminations; Not EA, ERDC, EXT, OHP, REF, REFM, SNAP or TA-DVS: 461-115-0430
Example 1: Sharon has an active DQ2 JOBS disqualification. Her TANF
program redetermination of eligibility could be every six months.
This is because she has a current JOBS disqualification.
Example 2: Raelynn and her two children are receiving TANF. Raelynn does
not have a case plan at this time as a work experience site has not
been arranged. A plan will be developed as soon as the site is
available. The redetermination of TANF eligibility could be up to
12 months. She has no JOBS disqualification. Raelynn has no case
plan; therefore, she would not be considered to be failing to
participate.
Example 3: Jonathan was laid off from his job at the factory. He said his
employer was going to hire him back in about three to four
months. He has a case plan and is participating. His
redetermination could be up to 12 months. However, because he
may be going back to work soon, the case manager does a six-
month certification.
Example 4: Bobbi and her child are receiving TANF. She is receiving SSI after
working with the State Family Pre-SSI program to become eligible.
Bobbi is not required to participate in the JOBS program.
Therefore, her redetermination date could be up to 12 months.
When a client does not complete their redetermination of eligibility before the
redetermination deadline, the client is no longer eligible for cash. If the client contacts
DHS in the last month of eligibility and completes the redetermination by the end of the
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B - 6 TANF B - Application and Redetermination January 15, 2013
month after it was originally due, the client’s cash is restored back to the first of the
month. Otherwise, the client’s cash starts when the client has filed a new application and
has met and verified all eligibility factors. The client may be required to participate in the
Pre-TANF Program.
Effective Dates; Eligibility Following Closure: 461-180-0100
Example 5: A client’s redetermination is due in March. He contacts the branch
on March 31 to let them know that he will complete the forms and
wants to meet with his worker on April 2. At the appointment, the
client meets and is able to verify all TANF eligibility factors. His
cash is restored as of April 1.
Example 6: A client’s redetermination is due in March. He does not make
contact with the branch in March but calls in April. The
redetermination is completed on April 5. Cash assistance would
start as of April 5.
Example 7: A client’s redetermination is due in March. He calls his worker on
March 31. The client does not attend his appointment with the
worker on April 2 and does not submit the redetermination packet
until May 5. The client’s cash cannot start before May 5.
6. Verification of eligibility
Intent: The intent of verification is to ensure that verbal or written information given
by a client is accurate. The process can reveal the credibility and truthfulness
of a client’s statements.
Clients must provide verification to DHS when it is requested. Verification can be
documentary, which is written evidence confirming the truth of the information. It can
also be obtained through collateral contact, which is written or oral evidence given by a
third party. The third party, however, must have direct knowledge of the information and
cannot be a member of the filing group. In certain situations, questionable information
may warrant a home visit by DHS staff. The following are factors that must be verified at
initial application and when changes occur:
SSN or application for an SSN;
Noncitizen status;
Income;
Incapacity for deprivation based on incapacity;
Pregnancy, if it is an eligibility requirement. The client’s statement that the
pregnancy was determined by one of the following is adequate for verification:
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January 15, 2013 TANF B - Application and Redetermination B - 7
- Medical practitioner;
- Health department;
- Clinic;
- Crisis pregnancy center; or
- Like facility.
Verification; General: 461-115-0610
Operational flexibility: For other eligibility factors, workers may accept the client's
statement as verification. Workers may verify any factors affecting eligibility whenever
they consider them questionable. They can choose the type of verification they believe is
acceptable for specific eligibility factors and specific situations.
Note: Staff may not ask applicants or recipients to verify their citizenship solely on the
basis of the client’s ethnicity or ability to communicate in English. If a client
identifies himself or herself as a noncitizen on the application, noncitizen status
must be verified.
Note: When requesting information from a financial institution, have the client sign and
date an Authorization for Use and Disclosure of Information (MSC 2099) for
each request. Name the specific financial institution on the form before the client
signs. Send the form to the financial institution and keep a copy in the branch.
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 1
F. Cooperation, Noncooperation, Re-Engagement and Penalties for
Noncompliance
Intent: To examine the elements of cooperation and explore means to help clients
engage in their self-sufficiency activities.
1. What is cooperation?
Cooperation is encouraged through identification of goals, strengths, barriers and
resources, development of plans with clients, sharing problem-solving responsibilities
with the client and by helping the client see the need for change.
To receive a full TANF grant, JOBS-mandatory clients must cooperate with the activities
specified in their case plan. These activities may include pursuing available assets such as
child and medical support, alcohol or drug diagnostic appointment or treatment, referrals
to OVRS, or employment-related activities, domestic violence support groups, etc.
JOBS cooperation
Clients who are required to cooperate with employment-related activities must provide
enough information so that the Department of Human Services (DHS) can determine the
level of employment program participation. They must also accept a bona fide offer of
employment, whether it is temporary, permanent, full time or seasonal. When they are
employed, they must maintain employment. DHS will support cooperation by informing
clients about any support services or programs that can help the client reach their goals.
It is important that a client cooperates with the activities specified in their case plan.
Noncooperation based on willful noncompliance leads to disqualification.
General Provisions; Employment Programs: 461-130-0305
Specific Requirements; SFPSS Eligibility: 461-135-1195
Note: DHS must consider information from any screening and/or evaluation completed
in determining whether the client is able to cooperate.
Note: If an applicant has an old “JD” or “DJ” case descriptor on their UCMS case,
please remove the coding. It has no effect on their benefits or application for
benefits at this time.
2. Who must cooperate?
All applicants and recipients of TANF cash and medical benefits must pursue available
assets.
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F - 2 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
SEE TANF SECTION G (TF-G) FOR INFORMATION REGARDING
AVAILABILITY OF RESOURCES.
Requirement to Pursue Assets: 461-120-0330
To receive benefits for a dependent child whose parent(s) is absent from the household,
the caretaker relative must cooperate, unless good cause exists, in establishing paternity
and obtaining child support payments.
Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340
TANF applicants and recipients must participate in a mental health or alcohol and drug
treatment program if it has been identified that such treatment is necessary for the person
to function successfully in the workplace and the services are available and at no cost to
the client.
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for Substance Abuse and Mental
Health; Disqualifications and Penalties; Pre-TANF, REF, TANF: 461-135-0085
FOR MORE INFORMATION, SEE TANF SECTION D.7 (TF-D.7), PURSUING
SUBSTANCE ABUSE AND MENTAL HEALTH TREATMENT.
Clients with physical or mental disabilities are not automatically exempt from JOBS
program disqualification. Per the Americans with Disabilities Act (ADA), all clients have
access to JOBS activities and support services as long as accommodating them does not
fundamentally alter the purpose or intent of the JOBS component in which they would
participate.
FOR DETAILED INFORMATION ON JOBS AND THE ADA, SEE MULTIPLE
PROGRAM WORKER GUIDE #13 (MP-WG#13).
All clients must cooperate in determining employment status. This includes providing
information and documentation to support exempt status and good cause statements.
Clients who are not excluded or exempt from JOBS disqualification must participate in
an employment program, if they are selected. Refugees within their first 12 months in the
U.S. who live in the New Arrival Employment Service (NAES) project area must
participate and follow the NAES employment program rules. Noncitizens receiving
TANF are required to prepare for or pursue employment if they can legally work in the
United States.
General Provisions; Employment Programs: 461-130-0305
3. Who is exempt from JOBS Program participation and who is exempt from JOBS
Program disqualification?
Some clients are not required to participate in the JOBS program because of federal or
state law.
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 3
The following clients are exempt from participation and disqualification, unless specified
below:
Clients who are in the ninth month of pregnancy or experiencing medical
complications due to pregnancy that prevent participation in employment or self-
sufficiency components;
Clients during the first six months after giving birth except to participate in
parenting classes or family stability activities;
Clients under 20 years of age during the first four months (16 weeks) after giving
birth except that the client may be required to participate in suitable activities with
a preference for educational activities, parenting classes, and family stability
activities;
Parents providing care for a family member living in the home who has a disability
(OAR 461-001-0000). Medical documentation to support the need for the parent to
remain in the home to care for the disabled family member is required. (DHS 7785
can be used to document need);
REF clients 65 years of age or older;
TANF clients 60 years of age or older;
Noncitizen clients who are not authorized to work in the United States;
Recipients of supplemental security income (SSI) from the Social Security
Administration;
Non-needy caretaker relatives;
Clients for whom participation is likely to cause undue hardship or is contrary to
the best interests of the child or the parent or needy caretaker relative;
Clients who participate more than 10 hours per week during the seventh and eighth
month of pregnancy;
VISTA volunteers.
Parents of children who receive TANF, and who are in the filing group with their
children but not in the benefit group, are considered mandatory unless they are otherwise
exempt from disqualification.
In the REF, SNAP and TANF programs, a client may not be disqualified for conduct that
occurred while a volunteer.
In the Post-TANF program, a client is classified as a volunteer and may not be
disqualified.
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F - 4 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Example 1: A parent is on an IPV disqualification, but receives TANF for her
children. She is not otherwise exempt from JOBS disqualification.
She is in the TANF household, filing and financial groups, but she
is not in the TANF need or benefit groups (see TANF Section C
(TF-C) for more information on eligibility groups). She must
participate in JOBS and can be disqualified for failure to
cooperate if there is no good cause.
Example 2: A parent applies for TANF for his two children, but does not wish
to receive TANF for himself. He has to be in the TANF household,
filing, financial and need groups (see TANF Section C (TF-C) for
more information on eligibility groups). However, he signs a
Voluntary Agreement to Reduce or Close Benefits or Withdraw
Application and Notice of Action Taken (DHS 457D) to have
himself excluded from the TANF benefit group. He is not otherwise
exempt from JOBS disqualification. The client is considered
mandatory and can be disqualified for failure to cooperate with
JOBS without good cause.
Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310
4. Who can volunteer to participate in employment programs?
Clients who are exempt from JOBS Program disqualification may volunteer to participate
(in accordance with OAR 461-190-0211). These volunteers may stop participating at any
time.
When a volunteer’s status changes to required participation, DHS may not impose
penalties for noncooperation for incidents that occurred while the participant was exempt
from disqualification. Therefore, it is important for the DHS branch office to explain the
client’s employment status and rights and responsibilities in an orientation or an
assessment. DHS also needs to do the following:
Require clients to review and sign the JOBS rights and responsibilities form;
Notify clients when their status changes to required participation before requiring
them to participate in an employment program;
When a client becomes exempt from disqualification, notify them within
30 calendar days from the date the change in status occurs, or is reported to the
branch, whichever is later. Offer the client the opportunity to continue
participation as a volunteer.
Participation Classifications: Exempt, Mandatory, and Volunteer: 461-130-0310
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 5
5. Employment program cooperation
Clients who are selected for participation in an employment program must do all the
following:
Schedule and keep employment-related appointments and interviews;
Notify DHS or the JOBS contractor of the reason for not keeping any assigned
activities, including employment-related appointments and interviews, classes and
activities. Notification must be made within three working days from the date of
the missed appointment, interview, class attendance or activity;
Attend and complete scheduled activities as specified on the case plan;
Follow through on job referrals;
Submit valid employment applications;
Provide DHS with verifiable documentation of JOBS participation hours,
including paid work, job search and educational participation hours.
General Provisions; Employment Programs: 461-130-0305
6. Child and medical support cooperation
Caretaker relatives must cooperate in establishing paternity and obtaining cash support
payments. (This does not apply to caretaker relatives participating in the JOBS Plus
program, Post-TANF program or SFPSS or those who are a two-parent household.)
Caretaker relatives show cooperation when they have:
Supplied sufficient information to enable DCS to proceed with appropriate action.
Sufficient information includes – but is not limited to – as many of the following
elements of information as possible regarding any and all noncustodial parents of
such dependent children: full legal name and nicknames, Social Security number,
current or last known address, current or last known employer, including name and
address (if a student, current or last known school), criminal record, including
where and when, etc.;
Supplied documentation or explanation of efforts to obtain information requested
by DHS or DCS;
Kept appointments with DHS and DCS related to establishing paternity;
Returned telephone calls or responded to correspondence when requested by DHS
or DCS;
Otherwise demonstrated a good faith effort to obtain necessary information and to
locate and identify each noncustodial or alleged parent, establish legal paternity,
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F - 6 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
establish and enforce a support order and obtain support payments to the full
extent possible allowing for the client’s individual circumstances.
SEE TANF SECTION K (TF-K) FOR INFORMATION ABOUT CHILD AND
MEDICAL SUPPORT COOPERATION FOR VICTIMS OF DOMESTIC VIOLENCE.
Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340
Clients Required to Obtain Health Care Coverage and Cash Medical Support; CEM, EXT, GAM, MAA, MAF, OHP
(except OHP-CHP), OSIPM, SAC: 461-120-0345
Case Management Opportunity
When determining good cause for child support noncooperation, if physical or emotional
harm is anticipated from the noncustodial parent or his/her relatives, determine what
abuse occurred in the past and discuss available services that may help the family,
including domestic violence and child counseling, referral to Child Welfare and legal
services for a restraining order.
7. What is good cause?
Good cause is what DHS considers as valid reasons or circumstances that keep a client
from cooperating with elements of their case plan. It is the client’s responsibility to
provide evidence to establish good cause for noncooperation and to work with DHS staff
to try to resolve problems that interfere with cooperation. It is important to determine
whether the client cannot or will not cooperate with their case plan.
Good Cause; Employment Programs: 461-130-0327
8. Good cause for noncooperation with employment programs
A JOBS program participant may have good cause for not participating if any of the
following is true:
Cooperation or placement at a particular job site would place the client at risk of
domestic violence;
Participation in a required activity would have an adverse effect or risk on the
client’s physical or mental health. Documentation from a DHS-approved medical
authority is required;
DHS failed to provide a needed support service payment in time for the client to
participate;
Noncooperation is caused by an aspect of the client’s disability;
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 7
DHS failed to provide a needed accommodation or modification in order for the
client to participate;
The worksite violates established health and safety standards;
A pregnant client is in her seventh or eighth month of pregnancy and either works
in a job that requires her to work more than 10 hours each week or has a case plan
that requires her to participate more than 10 hours each week;
Appropriate child care (or day care for an incapacitated person in the household) is
not available or there is a breakdown in child care arrangements for a child in the
household. The client must attempt to get child care from another provider.
“Appropriate child care” means that (a) both the provider and the place where care
is provided meet health, safety and provider requirements as defined in
OAR 461-165-0180; (b) the care accommodates the parent’s work schedule; and
(c) the care meets the specific needs of the child, such as age and special needs
requirements;
The work attachment position or employment offered is vacant due to a strike,
lockout or other labor dispute;
The work attachment position or employment requires a client to join a union and
the client has religious objections to unions;
The client belongs to a union and the employment goes against the conditions of
the client’s membership in that union. Good cause does not exist if the
employment is not governed by the rules of the union to which the client belongs;
The job referral or employer is discriminatory in terms of age, sex, race, religious
or political belief, marital status, disability or ethnic origin. Age, sex and disability
requirements are allowable when there are valid or legal reasons for the
requirements;
The person’s participation in Grand Ronde Tribe NEW program activities prevents
or interferes with participation in CAF SSP assigned JOBS activities or
completion of DHS JOBS assignments;
The client’s failure to participate is due to a circumstance beyond his/her
reasonable control;
The wage for the client’s current or potential job is: (a) less than minimum wage,
or (b) if minimum wage laws do not apply, the wage (rate for piecework) is less
than that normally paid for similar work.
Good Cause; Employment Programs: 461-130-0327
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F - 8 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
9. Good cause for Job Quit
A client who is working full time (30 hours per week or more) may quit a job without
penalty if:
They have another exemption;
They quit to accept another job with a wage at least equal to the quit job;
They have not signed the JOBS rights and responsibilities form;
The workplace is unsafe because of risk of domestic violence;
The employer was unable or unwilling to provide a required accommodation for a
disabled client;
They quit to care for a family member with a disability;
They quit due to circumstances beyond their control such as but not limited to:
- Layoff;
- Employer went out of business;
- Natural disaster preventing the individual from going to work.
The employer engages in employment practices that are illegally discriminatory on
the basis of age, sex, race, religious or political belief, marital status, disability,
sexual orientation or ethnic origin;
Entered, or will be entering within the next 30 days, a residential treatment facility;
Recommendation by Child Welfare or other agency;
Unable to obtain or maintain appropriate child care.
Good Cause; Employment Programs: 461-130-0327
10. Good cause for missed appointments
Good cause for missing job interviews, employment-related appointments, absence from
training or work, scheduled mental health or alcohol and drug treatment appointments
and activities includes:
A mental or physical illness, impairment or condition preventing compliance. The
branch may require verification;
Note for good cause related to Alcohol and Drug (A&D) treatment: Good cause
for a missed A&D treatment appointment must be granted if an aspect of a
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 9
disability related to A&D caused the client to miss the appointment. For example,
if memory loss caused by past methamphetamine use caused the client to miss an
appointment, good cause must be granted. However, workers are not required to
grant good cause when a client reports they missed an appointment because they
were using alcohol or drugs at the time.
A verified court appearance or temporary incarceration (30 days or less);
A verified breakdown in transportation with no readily accessible alternative;
Inclement weather that prevented the client and others similarly situated from
traveling;
Family problems, including medical, legal, domestic violence or school problems
with other family members;
Verified adverse circumstances that affected the client’s ability to attend, as
determined by DHS;
A legitimate breakdown in communication, such as DHS or contractor failure to
inform the client of an appointment;
Due to an aspect of a known or previously unknown disability;
DHS or contractor failed to provide a needed accommodation or modification.
Good Cause; Employment Programs: 461-130-0327
11. Good cause when the clients meet federal participation requirements
Good cause is granted when a client meets the following federal participation
requirements even though they may not have completed all the hours agreed to in their
case plan.
A single custodial parent with a child under 6 years of age if they participate for an
average of 20 hours per week in core activities;
A single custodial parent caring for a child under the age of 6 who has clearly
demonstrated an inability to obtain needed child care;
A single custodial parent with a child age 6 or over is participating in core and
noncore activities for an average of 30 hours a week, 20 of which must be core
activities;
A two-parent household is participating in core and noncore activities an average
of 55 hours per week, 50 of which must be core activities;
A client who is married or a single head-of-household under 20 years old who:
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- Maintains satisfactory attendance at a secondary school or the equivalent;
or
- Participates in education directly related to employment for an average of
at least 20 hours per week.
12. Good cause for noncooperation with alcohol and drug or mental health treatment
A client who is identified in need of mental health or alcohol and drug treatment must
cooperate and follow through with the referral and the treatment program requirements.
There is no good cause for not pursuing treatment unless treatment services are
unavailable to the client at no cost. However, clients may have good cause for missing
scheduled appointments or activities because of the circumstances specified under
item 11, above. Also, good cause exists if a domestic violence victim fails to cooperate
with a treatment plan when the batterer is also receiving treatment from the same
provider.
Good Cause for Failure to Comply with Substance Abuse or Mental Health Requirements: 461-135-0087
13. Good cause for noncooperation with DCS for child and medical support
Cooperation is reasonably anticipated to result in emotional or physical harm to
the dependent child;
Cooperation is reasonably anticipated to result in emotional or physical harm to
caretaker relatives that would reduce their ability to care for a dependent child;
Continuing efforts to obtain support would be detrimental to the dependent child
because of the following:
- The child was conceived as a result of incest or rape;
- Legal proceedings for adoption are proceeding before a court.
The parent is being helped by a public or licensed private social agency to resolve
the issue of whether to release the child for adoption. This good cause reason is
limited to three months.
If a client is claiming good cause for noncooperation with DCS for child and medical
support because he/she believes that cooperation will put their safety at risk, the client’s
statement is enough evidence to grant good cause.
Clients Excused for Good Cause from Compliance with Requirements to Pursue Child Support, Health
Care Coverage, and Medical Support: 461-120-0350
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 11
14. Good cause for not pursuing assets
A client may have good cause for not pursuing assets if any of the following is true:
The assets are unavailable because:
- They are not in the client’s possession (e.g., a client has title to a car, but
the car is stolen); or
- They are jointly owned with others who are not in the financial group, who
are unwilling to sell, and the client’s interest is not reasonably saleable.
The client is incompetent and there is no legal representative to act on behalf of the
client. The client’s condition must be verified by a doctor or other authorized
person on the form designated by DHS;
The client is a victim of domestic violence and pursuing the asset will put the
client or the client’s children at risk of further, future violence;
The asset is an irrevocable or restricted trust and cannot be used to meet the basic
monthly needs of the financial group.
FOR MORE INFORMATION ABOUT INCOME AND RESOURCES IN
SITUATIONS OF DOMESTIC VIOLENCE, PLEASE SEE TANF SECTION K
(TF-K).
Requirement to Pursue Assets: 461-120-0330
Domestic violence: 461-135-1200
Availability of Resources: 461-140-0020
15. What is noncooperation?
Noncooperation exists when a client fails to complete the activities as specified on their
case plan without good cause. The assigned activities may include cooperating with
employment program requirements, cooperating with DCS in establishing paternity and
collecting cash and medical support, cooperating with alcohol and drug treatment
program requirements, cooperating with OVRS referrals and/or pursuing available assets,
etc.
Additionally, clients who are in the JOBS program are considered not cooperating if they
fail to do the following without good cause:
Meet the requirement to keep appointments and interviews;
Attend all scheduled classes and activities;
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F - 12 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Spend a JOBS support service payment on the goods or services the payment was
intended to cover, or fail to return an unused payment to DHS or the DHS
contractor;
Inform their child care provider that they were not participating in authorized
employment program activities, and as a consequence, DHS is billed in error;
Maintain employment, including causing their own dismissal; voluntarily reducing
their earnings; not accepting an increase in hours worked that would result in
increased earnings; and quitting a job without good cause.
Requirements for Mandatory Employment Program Clients; Pre-TANF, REF, SNAP, TANF: 461-130-0315
16. Discharge for misconduct
Noncooperation with the employment program exists when clients caused their own
dismissal, e.g., they were discharged for misconduct.
Misconduct is a knowing, deliberate defiance of reasonable employer expectations. When
determining whether an individual’s misconduct caused their dismissal from
employment, DHS will consider all the following:
The employee’s misconduct must demonstrate a willful violation, a willful
disregard of the employer’s interest, recurring negligence or wrongful intent;
The employer must have clearly communicated their expectations to the
employees to establish the reasonableness of the employers’ action and the
employee’s knowledge of the consequence of the conduct;
Gross misconduct (e.g., drunkenness or insubordination) does not have to be
preceded by a warning from the employer;
A single instance of poor judgment, carelessness, tardiness, unsatisfactory conduct
beyond the client’s control or inefficiency is not usually misconduct. Persistent
instances, or an act that results in serious consequences to the employer, can be
considered reasonable grounds for dismissing an employee for misconduct;
An employee who is a victim of domestic violence should not be held responsible
for the batterer’s actions at the employment site.
Requirements for Mandatory Employment Program Clients; Pre-TANF, REF, SNAP, TANF: 461-130-0315
17. Strikers
A striker is anyone involved in a strike, a concerted work stoppage or any interruption of
operations by employees. This includes a work stoppage caused by expiration of a
collective bargaining agreement.
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 13
The following people are not considered participating in a strike:
Employees whose workplace is closed by the employer to resist the demands of
employees (lock-out);
Employees unable to work because of striking employees (e.g., striking lumber
mills: consequently, truck drivers do not have lumber to deliver);
Employees who terminate employment with a company involved in a strike and
accept another full-time job. A full-time job is a job involving 30 hours or more
per week or providing weekly earnings at least equal to the state minimum wage
multiplied by 30 hours.
If the caretaker relative of a filing group participates in a strike, the filing group is
ineligible for both cash and medical benefits. If other filing group member participates in
a strike, only that person is ineligible.
Effect of Strikes: 461-130-0328
18. What is re-engagement?
Re-engagement (OAR 461-001-0000) is a process intended to encourage clients to fully
participate in case plan activities. The re-engagement process is initiated when a concern
related to the plan or participation in the plan has arisen. Reserve judgment until you have
as much data as possible about the client’s situation or the situation that led to the need
for re-engagement.
The re-engagement process is an opportunity offered to clients and can be requested by
the client, DHS, or a community partner. It is conducted by a branch representative (e.g.,
case manager, operations manager) or by a team composed of a branch representative and
other persons (e.g., DHS contractor representative, neutral third party, etc.). It can be
conducted by a face-to-face meeting, phone call between the client and the branch
representative or re-engagement team or during a client group designed to re-engage
clients. The outcome of the re-engagement appointment should be clearly narrated.
1. Use the opportunity to clarify your understanding of the client’s goals, how they
believe the activities on their plan will support their goals and what about the plan
did not work for them;
2. What they believe they need to change about either the plan or their behavior to
meet their goals;
3. What resources they have that will support future participation.
Note: If a client expresses concerns about participating in a client group (where
personal information may be shared), then a one-on-one meeting should be
offered.
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F - 14 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Other steps in the re-engagement process include:
4. Gathering information about the client’s situation:
a. This process includes what the client’s perception of their situation is and
how they plan to address any concerns that have arisen;
b. Information from the client’s My Self Assessment form (DHS 7823);
c. Information from screenings/evaluations (documented on the TRACS testing
page), history of participation in the case record, family stability issues
(including child welfare involvement), JOBS contractor staff and other
agencies working with the client;
d. Recommendations from mental health or A&D treatment providers, doctors
or other professionals, information from community partners (e.g., domestic
violence service providers, community action agencies, housing, etc.) or
other agencies with which the client may be working, etc.
5. Offering any screenings that have not been completed or determine whether an
updated or further screening/assessment might be needed (e.g., A&D/MH
screening, Learning Needs screening, Domestic Violence screening or Physical
Health Needs screening):
a. The alcohol and drug, Domestic Violence, mental health and physical health
screenings should be offered a minimum every 12 months when there are
participation issues or other warning signs. Learning needs screenings only
need to be completed once; however, there may be indicators requiring
additional learning needs screenings;
b. Screenings can be offered in person, over the phone or in writing. Regardless
how the screening was offered, it will need to be documented in TRACS that
an offer has occurred;
c. A screening is considered completed when it has been:
Offered – Accepted – Conducted – Documented;
Offered – Accepted – No Show – Documented;
Offered – Refused – Documented.
6. Re-evaluating the appropriateness of current plan activities and modifying the plan
based on the client’s goals, strengths, barriers and resources;
7. Helping clients make informed decisions by clarifying program requirements,
expectations and consequences for noncooperation;
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 15
a. Including participation requirements, rights and responsibilities and
consequences of disqualification in JOBS and REF;
b. Participation requirements and causes that could lead to removal from the
program in SFPSS.
8. Exploring other options with the client that may support their participation such as:
a. Resources of which the client may know of; and
b. Possible referral to services within DHS (such as SFPSS or TA-DVS),
referral to community partners (such as housing or A&D treatment),
provisions of support services, etc.
9. Determining whether the client is unable to participate in plan activities or is
willfully noncompliant.
In the JOBS program, the re-engagement process provides an opportunity to determine
good cause for failure to cooperate with JOBS, and to help participants and potential
participants resolve disputes and misunderstandings. This includes disputes about case
plans, JOBS support service payment amounts, irregular attendance at assigned JOBS
activities, missed appointments, failure to participate in a JOBS component and refusal to
accept or maintain employment.
In TRACS, document the situation that led to the request for re-engagement including the
client’s perception of the situation, steps taken to encourage re-engagement, findings of
good cause or no good cause (even if the client is now willing to re-engage), staffing with
community partners and child welfare, home visits or attempted home visits (a home visit
attempt is required before a full family sanction can be imposed), screenings completed
(or offered), alternative resources offered or available to the client, as well as any
outcomes from the re-engagement process.
DHS is required to review all TANF or Pre-TANF program noncooperation to determine
if the client had or has barriers, which prevented them from cooperating with their case
plan. DHS must determine that the client was willfully noncompliant (ORS 412.009).
This is to be accomplished by a locally determined team consisting of qualified and
appropriate DHS and partner staff. When considering any level of disqualification, the
minimum review team should include the following:
Case manager;
Line manager or designee;
JOBS partner or other DHS staff;
The clients should also be encouraged to attend, if possible.
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F - 16 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
When there are issues that have been previously identified or there are indicators of
certain issues, professionals who can assist us in addressing those issues must be included
as part of the review team. These may include, but are not limited to:
Intensive Case consultant;
Child Welfare worker;
Lead workers;
Child Welfare consultant;
District nurse;
MH/DA/DV provider(s);
OVRS counselor;
Disability analyst.
Note: Prior to each level of disqualification, there must be a staffing with Child
Welfare. Ask the Child Welfare staff person to weigh the risk to the child or
children if the TANF grant were to be reduced or eliminated due to a DQ4. This
contact with Child Welfare is documented on TRACS in the Re-Engagement
record. Include the name of the Child Welfare staff person and their
recommendation to impose, or not to impose a disqualification.
This team staffing should review all the elements of the noncooperation, including:
Information gathered, including information from the client’s DHS 7823, any
history or indicators of mental health, drug/alcohol, domestic violence;
Client case file;
TRACS Narratives;
TRACS pages such as the Testing Page, Disability/Limitation and
Accommodation Page, etc.
Screening and Assessment results – were recommendations needed, was it completed
and/or did DHS attempt to do so?
If there were disability, limitation and/or accommodations noted:
Review known disability issues for cause of noncooperation;
Review results of formal evaluations or assessments to determine if an aspect of a
previously unknown medical, mental health, learning disability, cognitive,
addiction issues, etc., caused the noncooperation.
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 17
Review accommodations and modification for the following:
- Were all needed accommodations or modifications offered to the applicant
or recipient?
- Did the applicant or recipient accept the accommodations or modifications?
- Are there alternative accommodations or modifications to consider?
- Did the case plan appear appropriate for the client?
- Child Safety review.
The local DQ team will decide if a client has good cause for noncooperation. Read the
following to determine what to do after the team has made their decision. Document all
findings in TRACS and the client's case file. Remember that certain A&D and mental
health information narrated in TRACS needs to be placed in the A&D/MH narrative.
If the client has "good cause":
- Do not apply the disqualification;
- If the local team review determines that past disqualifications were applied
incorrectly, those past disqualifications shall be removed.
If the client does not have “good cause” for the noncooperation:
- Apply the disqualification at the appropriate level;
- Complete the Re-engagement Page in TRACS, documenting the situation
that led to Re-engagement, steps taken to encourage and attempts to engage
client, team review, home visits attempted, child safety review, etc., and
the team’s recommendation for applying the disqualification;
- Prior to imposing second level of disqualification, a home visit and review
of alternate resources available to the client must occur;
- Remember that Child Welfare is involved in the decision prior to a
disqualification where there is a reduction of benefits.
Whether or not the client agrees to participate in the re-engagement process, parts of the
process that are not dependent on client participation (including assessing the risk to
children if the grant is reduced or closed) must be completed before a disqualification is
imposed. Unresolved issues can be addressed through the hearing process only after a
disqualification notice has been sent.
Re-engagement; JOBS, Pre-TANF, REF, SFPSS, TA-DVS: 461-190-0231
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F - 18 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Re-engagement may end under any of the following conditions:
1. The department and the client agree to a modified case plan and the client
completes two-consecutive weeks of cooperation. The client is considered
successfully re-engaged in JOBS.
2. Efforts to re-engage are unsuccessful:
a. The client clearly indicates an intent not to participate in the re-engagement
process.
b. The client is willfully noncompliant and has the ability to be fully engaged.
c. The client has no barriers.
d. The client refuses to take appropriate steps to address identified barriers to
participation.
e. The client did not have good cause for not complying with a requirement of
the program and the client is able but unwilling to address the issue through
activities to remove the barrier or plan modifications, or
f. The client misses a re-engagement appointment without good cause.
3. There is no appropriate activity available in which the client may participate and/or
there are no support services available to support participation in appropriate
activities.
Note: In the SFPSS program, the re-engagement ends when the client is removed
from the program or the client cooperates with the requirements of the
SFPSS program.
(A) Employment Program disqualification
When an individual who is required to cooperate with the activities specified on their
case plan fails to cooperate without good cause, they are subject to
disqualifications/penalties.
SEE TANF SECTION O (TF-O) FOR INFORMATION ON DECISION NOTICE
REQUIREMENTS WHEN IMPOSING DISQUALIFICATIONS.
Penalties for noncooperation with Employment Program requirements are
progressive. They are as follows:
The first level, which covers three months, is the removal of noncooperating
client’s needs from the cash grant (i.e., the noncooperating member will not be
included in the benefit group);
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 19
The second level, which is the fourth month, the family does not receive a cash
grant;
At the end of the fourth month, TANF is closed for the entire need group. The
client is not eligible for TANF benefits for two consecutive months, after
which they must re-apply for TANF benefits;
Clients in JOBS disqualification are still assumed eligible for MAA or MAF
medical benefits if they would otherwise be eligible for them.
Assumed Eligibility for Medical Programs: 461-135-0010
Before applying any level of disqualification where there is a reduction in benefits,
assess the client's family situation as outlined in the re-engagement process. Focus
specifically on the potential impact of the disqualification on the health, safety and
general well-being of the children. Community partners should be consulted as part
of the family assessment. Before the final level of disqualification, the assessment
must include a home visit and discussion of alternate resources available for the
family to meet their needs. The results of the assessment must be narrated in the Re-
engagement record on TRACS.
When a disqualified client does not act to end the disqualification, it progresses to
the next level. The client is not entitled to a hearing on progression of the
disqualification if there is no reduction or termination of the TANF grant.
Example: A client is in the second month of a rolling disqualification in
March and moves to the third month in April. There is no
notice because the grant was not reduced or closed in April.
SEE SECTION TANF K.5 (TF-K.5) FOR INFORMATION ON JOBS
DISQUALIFICATION FOR CLIENTS WHO ARE VICTIMS OF DOMESTIC
VIOLENCE.
Disqualifications; Pre-TANF, REF, SNAP, TANF: 461-130-0330
Send a timely continuing benefit decision notice if a JOBS disqualification results in
grant reduction; closure; or change of method of payment. The notice must include:
action that caused the disqualification, the OAR, minimum length of disqualification,
reduction amount and how the disqualification can be ended.
Notice Situation; Disqualification: 461-175-0220
End the disqualification when one of the following happens:
The disqualification was applied in error. Do not count that disqualification;
The disqualified individual is now exempt from JOBS program participation and
disqualification;
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F - 20 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
It becomes known that the failure to cooperate was based on previously unknown
domestic violence issues;
It becomes known that the failure to cooperate was based on an aspect of a
previously known or unknown disability;
A required accommodation or modification which would allow a disabled client to
participate was not provided;
The disqualified person is no longer a member of the household group. The
disqualification follows the person;
There is a break in TANF benefits. A break in benefits is when the family is not
receiving TANF cash assistance because the TANF case is closed;
The disqualified person demonstrates two consecutive weeks of cooperation.
Example 1: Lisa is on an active disqualification. It is in the first level at the
second month. Lisa tells her worker she is pregnant and due next
month.
Question: Would the worker remove the disqualification?
Answer: Yes. Lisa is now exempt from JOBS participation and
disqualification.
Example 2: Remmy is currently an active DQ1. She failed to turn in her
redetermination packet for TANF. Her case closed at the end of
last month. She returns a month later and submits an application
for TANF.
Question: When Remmy returns and applies for TANF, does she have to
complete two consecutive weeks of cooperation?
Answer: No. There was a break in benefits and the disqualification would
have become inactive. When Remmy reapplied for TANF, it was after a
break in benefits. There is no two-week cooperation requirement.
Note: When a TANF case closed, the needs resource DQ code should be
removed.
Prior to the effective date of a proposed disqualification:
A client who states to an appropriate employee of the department a desire to cooperate
with participation requirements must:
Be assigned a cooperation period of two consecutive weeks;
Complete a new or revised case plan, or agree to complete each activity in the
current case plan.
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 21
The disqualification ends after the client participates for two consecutive weeks, at which
time the cash benefits are restored. If the first day of the month occurs during the two
consecutive weeks, benefits will be restored the day the client completed the two
consecutive weeks. If the disqualified person demonstrates cooperation during this
period, do not impose the disqualification penalty. You would count the month in which
the disqualification penalty was to be imposed as a disqualification month.
Example 3: Alicia has not been cooperating with the activities in her case plan.
She does not have a disqualification at this time. The team staffing
decided she did not have good cause. The disqualification will be
applied the first of the following month. Alicia contacts her worker
after receiving a reduction notice and stated she wants to
participate. Alicia and her worker revise her case plan and she
begins her two-week cooperation period on the 20th
of the month.
Alicia completes her two weeks on the fourth of the following
month.
Question: What date would Alicia’s grant be restored?
Answer: Alicia’s grant would be restored to the fourth of the month.
Question: Does the disqualification remain in the Needs Resource and
Case Descriptor?
Answer: The disqualification (DQ) is removed from the Needs Resource
but remain in the Case Descriptor (history). In this situation Alicia
received the disqualification.
Question: What if Alicia began the two consecutive weeks of cooperation
on the 10th
of the month and finished on the 24th
. Would there be a
financial penalty on the first when the disqualification is applied?
Answer: No. Alicia completed the two consecutive weeks of cooperation
prior to the disqualification being applied. Therefore, no monetary
sanction would be applied. The disqualification (DQ) is removed from the
Needs Resource but remains in the Case Descriptor (history).
On or after the date the disqualification was proposed to take effect:
A client who states to an appropriate employee of the department a desire to cooperate
with participation requirements must:
Be assigned a cooperation period of two consecutive weeks;
Complete a new case plan before cash benefits are restored.
The disqualification ends after the client participates for two consecutive weeks. The
grant is resorted effective the date the client completes the two consecutive week
cooperation period.
Example 4: Albert had been determined willfully noncompliant. His
disqualification will be applied on the first of the following month.
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F - 22 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Albert does not contact his worker until the fifth. The
disqualification has already taken effect. He wants to re-engage in
the JOBS program. Albert and his worker develop a new plan. He
begins his two-week cooperation period on the seventh of the
month. He completes the two consecutive week requirement on the
21st of the month.
Question: When is Albert’s grant restored?
Answer: Albert’s grant would be restored effective the 21st of the month.
This is the day Albert completed his two weeks of cooperation.
Note: Meet with a client indicating they want to cooperate as soon as possible.
Removing Disqualifications and Effect on Benefits: 461-130-0335
Domestic violence: 461-135-1200
Next steps in disqualification
When the applicant or recipient is re-engaged and a new instance of noncooperation
occurs, the worker should make a minimum of two attempts to engage the client. If
unsuccessful, the re-engagement process must be completed. New instance means that
the applicant or recipient was re-engaged and subsequently failed to cooperate.
If the applicant or recipient has not re-engaged and the re-engagement process has been
completed, the disqualification would continue to the next appropriate level.
In either situation, a re-engagement staffing must occur and be documented in TRACS
prior to applying a disqualification that results in a reduction of benefits. When a notice is
required, the re-engagement process is completed prior to the 10-day notice deadline.
(B) Disqualification for Alcohol & Drug or Mental Health Noncooperation
Use the following penalties (MQ1 – MQ4) when an adult member or parenting teen
in the need group is exempt from JOBS disqualification but is required to participate
in alcohol and drug or mental health treatment. If the adult member or parenting teen
in the need group is JOBS mandatory, use the JOBS disqualification levels (DQ1 –
DQ4).
Penalties for not cooperating with alcohol and drug or mental health treatment
program requirements are progressive. The re-engagement process as outlined in
section 18 above is used to determine that the client was willfully noncompliant. The
penalties for failing to cooperate with treatment are as follows:
The first level, which covers three months (DQ1 for JOBS Mandatory clients
and MQ1 for clients exempt from JOBS disqualification), is the removal of
the noncooperating client's needs from the cash grant; (i.e., the
noncooperating member will not be included in the benefit group);
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January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 23
The second level, which is the fourth month, the family does not receive a
cash grant;
At the end of the second level, the fourth month, TANF is closed for the entire
need group. The client is not eligible for TANF benefits for two consecutive
months, after which they must re-apply for TANF benefits;
Clients in Alcohol & Drug or Mental Health disqualification are still assumed
eligible for MAA or MAF medical program benefits if they would otherwise
be eligible for them.
Assumed Eligibility for Medical Programs: 461-135-0010
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for
Substance Abuse and Mental Health; Disqualification and Penalties; Pre-TANF, REF,
TANF: 461-135-0085
Demonstrating Compliance with Substance Abuse and Mental Health Requirements; Restoring Cash
Benefits: 461-135-0089
Note: DQs and MQs do not transfer to each other. If a client is at an MQ1 and
becomes JOBS mandatory, the next level of disqualification would not be
MQ2 but rather DQ1. This is true going the other way as well – from a
DQ to an MQ.
Re-engagement staffing
Before applying each level of disqualification where there is a reduction in benefits,
assess the client's family situation as outlined in the re-engagement process. Focus
specifically on the potential impact of the disqualification on the health, safety and
general well-being of the children. Community partners should be consulted as part
of the family assessment. Before the final level of disqualification, the assessment
should include a home visit and discussion of alternate resources available for the
family to meet their needs. The results of the assessment must be narrated in the Re-
engagement record on TRACS.
Send a timely continuing benefit decision notice if the grant is reduced, closed or the
payment method changes.
Notice Situation; Disqualification: 461-175-0220
If a client who is exempt from Employment Program disqualification loses that
exemption while serving an eligibility disqualification for Alcohol & Drug/Mental
Health noncooperation, the client continues in the Alcohol & Drug/Mental Health
disqualification until they cooperate.
Example 1: Last month Joanne was not cooperating with the
requirement for her to attend alcohol and drug treatment.
At the time her child was under the age of two. The case
worker tried to re-engage Joanne but the local team
decided she was willfully noncompliant and applied a
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F - 24 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
disqualification. Joanne had an MQ1 added to her Needs
Resource on her case.
Example 2: Joanne has continued not to cooperate and her case went
to an MQ2 and is now an MQ3. Her child just turned
2 years of age and Joanne is no longer exempt from JOBS
participation and disqualification.
Question: Would the next level of disqualification be MQ4?
Answer: No. Remember the MQs and DQs do not transfer.
Joanne’s next level of disqualification would be a DQ1.
Question: Why would Joanne be a DQ1?
Answer: Joanne would be a DQ1 instead of an MQ4 because she
is now JOBS mandatory. The MQs she had acquired do not
transfer to DQs.
Multiple Disqualifications, Change in JOBS Status; TANF: 461-135-0200
End the disqualification when one of the following happens:
The disqualification was applied in error. Do not count that disqualification;
It becomes known that the failure to cooperate was based on previously
unknown domestic violence issues;
It becomes known that the failure to cooperate was based on an aspect of a
previously known or unknown disability;
A required accommodation or modification which would allow a disabled
client to participate was not provided;
The disqualified person is no longer a member of the household group. The
disqualification follows the person;
There is a break in TANF benefits. A break in benefits is when the family is
not receiving TANF cash assistance because the TANF case is closed;
The disqualified person demonstrates two consecutive weeks of cooperation
and demonstrates a willingness to participate in treatment as required under
OAR 461-135-0085.
SEE SECTION TANF F.25 (TF-F.25), EXAMPLES 1 AND 2 UNDER “A BREAK
IN TANF BENEFITS…: PARAGRAPH.
Prior to the effective date of a proposed disqualification:
A client who states to an appropriate employee of the department a desire to
cooperate with participation requirements must:
FSML – 68A TANF F -
January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 25
Be assigned a cooperation period of two consecutive weeks;
Demonstrate a willingness to participate in treatment as required under
OAR 461-135-0085 if treatment is still required.
The disqualification ends after the client participates for two consecutive weeks and
demonstrates a willingness to cooperate with the requirement to attend treatment, at
which time the cash benefits are restored. If the first day of the month occurs during
the two consecutive weeks, benefits will be restored the day the client completed the
two consecutive weeks. You would count the month in which the disqualification
penalty was to be imposed as a disqualification month.
Example 3: Roger has not been cooperating with his treatment plan. He
does not have a disqualification at this time. The team
staffing decided he did not have good cause. The
disqualification will be applied the first of the following
month. Roger contacts his worker after receiving a
reduction notice and stated he wants to participate. Roger
and his worker revise his case plan and he begins his two-
week cooperation period on the 20th
of the month. Roger
completes his two weeks on the fourth of the following
month.
Question: What date would Roger’s grant be restored?
Answer: Rogers’s grant would be restored to the fourth of the
month.
Question: Does the disqualification remain in the Needs Resource
and Case Descriptor?
Answer: The disqualification (DQ) is removed from the Needs
Resource but remain in the Case Descriptor (history).
Question: What if Roger began the two consecutive weeks of
cooperation on the 10th
of the month and finished on the 24th
?
Would there be a financial penalty on the first when the
disqualification is applied?
Answer: No. Roger completed the two consecutive weeks of
cooperation prior to the disqualification being applied. Therefore,
no monetary sanction would be applied. The disqualification (DQ)
is removed from the Needs Resource but remains in the Case
Descriptor (history).
On or after the date the disqualification was proposed to take effect:
A client who states to an appropriate employee of the department a desire to
cooperate with participation requirements must:
Be assigned a cooperation period of two consecutive weeks;
TANF F - FSML – 68A
F - 26 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
Demonstrate a willingness to participate in treatment as required under
OAR 461-135-0085 if treatment is still required.
The disqualification ends after the client participates for two consecutive weeks and
demonstrates a willingness to participate in treatment as required by rule. The grant
is resorted effective the date the client completes the two consecutive week
cooperation period.
Example 4: Yolanda had been determined willfully noncompliant. Her
disqualification will be applied on the first of the following
month. Yolanda does not contact his worker until the fifth.
The disqualification has already taken effect. She wants to
re-engage in treatment. Yolanda and her worker develop a
new plan. She begins her two-week cooperation period on
the seventh of the month. She completes the two-
consecutive week requirement on the 21st of the month.
Question: When is Yolanda’s grant restored?
Answer: Yolanda’s grant would be restored effective the 21st of the
month. This is the day she completed her two weeks of
cooperation.
Cooperation assignments must comply with the following:
For all levels of penalty, if an appropriate activity is not available within two
consecutive weeks or there is a cost to the client, a client's statement of intent to
cooperate will serve as the demonstration of cooperation.
In order to end a penalty imposed under OAR 461-135-0085, a client must state to
an appropriate department employee a desire to cooperate with participation
requirements and complete a cooperation period of two consecutive weeks. The
client must demonstrate a willingness to participate in treatment required under OAR
461-135-0085 if treatment is still a requirement.
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for
Substance Abuse and Mental Health; Disqualification and Penalties;
Pre-TANF, REF, TANF: 461-135-0085
Demonstrating Compliance with Substance Abuse and Mental Heath Requirements; Restoring Case
Benefits: 461-135-0089
(C) Counting the disqualification/noncooperation penalty months
For Employment Program disqualification or penalty for failure to cooperate with
substance abuse/mental health treatment, count as a month of disqualification any
month in which the client is disqualified for even one day, and the month in which a
FSML – 68A TANF F -
January 15, 2013 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance F - 27
disqualification would have become effective, if the client had not successfully
demonstrated cooperation before the effective date per OAR 461-130-0335.
Disqualifications; Pre-TANF, REF, SNAP, TANF: 461-130-0330
Requirement to Attend an Assessment or Evaluation, or Seek Medically Appropriate Treatment for
Substance Abuse and Mental Health; Disqualification and Penalties; Pre-TANF, REF,
TANF: 461-135-0085
19. Penalty for failure to cooperate with support (cash and medical)
For applicants: denial of application for cash benefits for the entire family and
medical benefits for the person who fails to cooperate;
For recipients: the net monthly cash benefit amount, after income deductions and
reductions for JOBS noncooperation are applied (where applicable), shall be
reduced by the following percentages:
- 25 percent for the first month following the month in which failure to
cooperate is determined;
- 50 percent for the second month;
- 75 percent for the third month;
- 100 percent (total ineligibility for cash benefits) for the fourth and
subsequent months.
The person who fails to cooperate with support requirements is ineligible for
medical benefits.
Note: There is no requirement to cooperate with child support (and no penalties for
noncooperation) for recipients in the State Family Pre-SSI/SSDI program or
those eligible for cash assistance as a two-parent household.
Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340
Send a basic decision notice if applicants are denied TANF due to failure to cooperate
with child support programs. Send a timely continuing benefit decision notice for child
support disqualification.
Notice Situation; Disqualification: 461-175-0220
20. Ending DCS disqualification
End the support noncooperation penalties when the client cooperates by
completing the necessary forms, providing requested information, scheduling an
appointment with DCS, or taking whatever other actions are required to indicate
TANF F - FSML – 68A
F - 28 Cooperation, Noncooperation, Re-Engagement and Penalties for Noncompliance January 15, 2013
cooperation or a determination of good cause has been made. Supplement the grant
back to the date the client cooperated by taking whatever other actions were
required to indicate cooperation.
Client Required To Help Department Obtain Support From Noncustodial Parent; TANF: 461-120-0340
Clients Required to Obtain Health Care Coverage and Cash Medical Support; CEM, EXT, GAM, MAA,
MAF, OHP (except OHP-CHP), OSIPM, SAC: 461-120-0345
21. Pursuing assets
No cash or medical benefits will be approved if clients fail to make a good faith effort to
pursue assets or have good cause for not pursuing an asset.
If an asset is not available the client would not be required to pursue.
Example 1: Joshua is applying for TANF program benefits for himself and
child. During the intake appointment, the case worker finds out
that Joshua was injured in an auto accident and is unable to work
for the next 60 days.
Question: Would Joshua need to apply for unemployment compensation?
Answer: No. Joshua would not be eligible for UC benefits because he is
unable to work at this time. The asset would not be available.
Example 2: Hillary and her two children are applying for TANF program
benefits. Hillary is 20 years old and has no work history.
Question: Should her case worker require her to apply for UC benefits?
Answer: No. Hillary has no work history and therefore would have no UC
benefits available.
Requirement to Pursue Assets: 461-120-0330
FOR INFORMATION ON NOTICES, SEE TANF SECTION O (TF O).
22. Penalty for not pursuing available assets
For applicants: denial of the application;
For recipients: termination of TANF cash and medical benefits after a timely
continuous benefit decision notice is sent.
Requirement to Pursue Assets: 461-120-0330
FSML – 68A
January 15, 2013 TANF G - Financial Eligibility G - 1
G. Financial Eligibility
Case Management Opportunity
Ask about reasons for leaving recent jobs, resources available from relatives to support
employment and retention, work limitations due to injuries that are now paying disability
or insurance payments.
1. Requirements
The financial eligibility requirements include meeting the income and resource limits for
the program. Income and resources are assets. An asset that is counted as income is
excluded as a resource in the budget month. Any remaining amounts are counted as a
resource the following month. The need group is ineligible for benefits if they have
income or resources above the allowable limits.
FOR MORE INFORMATION ON WHEN INCOME AND RESOURCES ARE
CONSIDERED AVAILABLE OR UNAVAILABLE, SEE ITEMS 4 AND 5 BELOW
(TF-G.4 AND TF-G.5).
Assets; Income and Resources: 461-140-0010
Use of Resources in Determining Financial Eligibility: 461-160-0010
2. Resource and resource limit
A resource is available if the client has the legal interest in the resource and has the legal
ability to convert the resource to cash and/or use it for support and maintenance.
For Temporary Assistance for Needy Families (TANF) applicants, TANF clients with an
active JOBS disqualification and TANF clients who are not progressing in their case
plan, the resource limit is $2,500. Once a client has met the $2,500 resource limit as an
applicant, and has become an Pre-TANF Program participant or TANF recipient, the
resource limit goes up to $10,000 unless they have an active JOBS disqualification or are
not progressing in an open JOBS case plan. In non-needy caretaker relative situations, the
resources of the caretaker relative are not counted against the grant.
Examples of $2,500 resource limit:
Example 1: Maria is on SSI. She is receiving MAA and TANF for her two
children. The MAA and TANF resource limit for the family is
$2,500 because there are no caretaker relatives or parents
receiving TANF.
FSML – 68A
G - 2 TANF G - Financial Eligibility January 15, 2013
Reminder: Individuals who are receiving SSI fall out of the financial
group. Their income and resources should not be
considered for the MAA, MAF and TANF financial
eligibility decision.
Example 2: Jane is on TANF with her children. Both of her children are in
school. She has had a JOBS case plan in the past but failed to
cooperate with the activities in the plan. She is currently serving a
disqualification. She is at a DQ1 and will be moving to a DQ2 next
month. The family’s MAA and TANF resource limit is $2,500
because Jane has a current JOBS disqualification.
Examples of $10,000 resource limit:
Example 1: Bristol is receiving TANF for herself and her child. She is needed
to care for her child who has a disability. Currently she is exempt
from JOBS participation. Bristol is a parent in the need group; she
is not a new applicant for MAA or TANF; she does not have a case
plan and is not serving a disqualification. The MAA and TANF
resource limit for the family is $10,000.
Example 2: Harvey and his three children are receiving MAA and TANF.
Harvey does not have a case plan. All three of Harvey’s children
require childcare and one child special needs care. The district
does not have the resources to cover the care. Harvey is not a new
applicant for MAA or TANF; he does not have a case plan or
current disqualification; and he is a parent in the need group.
Using the new policy, the MAA and TANF resource limit for the
family is $10,000.
To qualify for benefits, a need group must not have made a disqualifying transfer of their
resources within the preceding three years. They must report any transfer at application,
redetermination, and when the transfer occurs. Failure to report, or making a
disqualifying transfer of available resources will result in termination of benefits. When
the client is ineligible for benefits because of a disqualifying transfer of resources, the
client remains ineligible until the disqualification period ends or when the full equity
rights in the resource are transferred back to the client or the client receives adequate
compensation.
SEE OARS 461-140-0220, 461-140-0250 AND 461-140-0270 FOR
DETAILS.
Availability of Resources: 461-140-0020
Asset Transfer; General Information and Timelines: 461-140-0210
Adjustments to the Disqualification for Asset Transfer: 461-140-0300
Resource Limits: 461-160-0015
FSML – 68A
January 15, 2013 TANF G - Financial Eligibility G - 3
3. Determining the resource value of vehicles for the Pre-TANF Program and TANF
Motor vehicles (cars, trucks, and vans) are often important tools for clients to use to
attain self-sufficiency. They are critical employment tools for clients who:
Live in areas not served by public transportation;
Are fleeing domestic violence; or
Cannot access public transportation due to physical disabilities.
Because the Department of Human Services (DHS) recognizes what an important tool a
motor vehicle can be for achieving self-sufficiency, DHS has a generous standard for
counting the resource value of motor vehicles for clients in the Pre-TANF Program and
TANF applicants and recipients.
The resource value of motor vehicles is counted the same way for TANF applicants,
Pre-TANF Program participants and TANF recipients. There are five steps to
determining the resource value of a motor vehicle for these clients.
Step 1: Determine the availability of the vehicle as a resource. Clients might own
or have an interest in a vehicle, but it may not be available to them as a resource.
This is especially true if the client is a victim of domestic violence.
SEE THE TANF CHAPTER, SECTION G-5 (TF G.5), FOR MORE
INFORMATION REGARDING THE AVAILABILITY OF RESOURCES.
Step 2: Determine the equity value. DHS will exclude $10,000 in equity value for
all licensed motor vehicles excluded when determining the value of motor vehicles
(see Step 4).
Step 3: Determine the equity value of the vehicle. The equity value of the vehicle is
the fair market value of the car minus any “encumbrances.” Using the National
Automobile Dealers Association’s (NADA) Used Car Guide (or similar
publication), look at the “Average Trade-in Value” for the vehicle. The Kelley
Blue Book is also available on the internet at the DHS Self-Sufficiency Staff Tools
page (http://www.dhs.state.or.us/caf/ss_stafftools.htm). Do not add disability-
related apparatus, optional equipment or low mileage to increase the value.
Subtract from that amount any amount the client owes on the vehicle, or any other
costs, such as liens. The remainder is the equity value.
SEE THE COUNTING CLIENT ASSETS CHAPTER, SECTION A.3 (CA-A.3),
FOR MORE INFORMATION.
Step 4: Exclude $10,000 in equity value. Total the equity value of all the licensed
vehicles. Deduct $10,000 from the total equity value of all vehicles combined. The
remainder is the resource value of the vehicle or vehicles.
FSML – 68A
G - 4 TANF G - Financial Eligibility January 15, 2013
Step 5: Compare the resource value of the vehicle to the resource limit. If the
amount exceeds the TANF resource limit, the client is not eligible. In addition to
the equity value that exceeds $10,000, any other vehicles and resources are
counted toward the resource limit. For TANF applicants and people who are not
progressing on their self-sufficiency plan, the resource limit is $2,500. For people
who are already in the Pre-TANF Program or receiving TANF and are progressing
with their JOBS plan (or in JOBS Plus), the resource limit is $10,000.
Note: The resources of non-needy caretaker relatives and SSI recipients do not count
toward the TANF resource limit.
4. Availability of income
Income for TANF includes both earned and unearned income received monthly,
periodically, or in a lump sum. Most earned income is countable income; i.e., used to
calculate the benefit amount. Unearned income can be excluded, counted as income, or
counted as a resource.
Income received on a regular basis, but not monthly – such as quarterly, semiannually,
annually or as a contract employee – is called periodic income. Periodic income is
counted as income in the month received. Depending on the source, it can be counted as
earned or unearned income.
Income received too infrequently or irregularly to be reasonably anticipated, or received
as a one-time payment, is called lump-sum income. Income that can be received in a
lump sum is considered lump-sum income even when the client chooses to receive it in
monthly installments. Lump-sum income is counted as a resource.
Income is available immediately upon receipt, or when the client has a legal
interest in the income and the legal ability to make the income available;
The amount of income considered available is the gross before deductions, such as
garnishments, taxes or other payroll deductions;
SEE COUNTING CLIENTS ASSETS SECTION A FOR MORE INFORMATION
ABOUT PERIODIC (CA-A.6) AND LUMP SUM (CA-A.5) INCOME.
Determining Availability of Income: 461-140-0040
Note: If the income is usually paid monthly or twice monthly on the first or last day of
the month, but is paid early or late because the regular payday falls on a holiday
or weekend, it is still considered to be paid on the regular payday.
When earned income is withheld or diverted at the request of an employee, it is
considered available in the month the wages would have been paid;
An advance or draw is money received that will be subtracted from later wages.
An advance or draw is available when received;
FSML – 68A
January 15, 2013 TANF G - Financial Eligibility G - 5
Averaged, annualized, converted or prorated income is available throughout the
period for which the calculation applies;
Deemed income is available whether or not it has been received;
Payments that should legally be made directly to a member of the financial group
but are paid to a third party for a household expense are considered available to the
financial group when the third party received the payment;
Example: A noncustodial parent has been ordered by a court to pay child
support to the child’s mother, but chooses to make a payment to a
landlord for shelter expenses for this child (rather than making the
payment directly to the child’s mother). The shelter payment is
considered available.
Income that is averaged, annualized, converted or prorated is considered available
throughout the period for which the calculation applies;
The portion of a payment from an assistance program (such as unemployment
compensation (UC) or Social Security benefits) that is withheld to repay an
overpayment is considered available.
Determining Availability of Income: 461-140-0040
Treatment of Periodic Income: 461-140-0110
Availability and Treatment of Lump-Sum Income: 461-140-0120
5. Unavailability of income and resources
Income is not available if any of the following is true:
The income is wages withheld by an employer as a general practice, even if in
violation of the law;
The income is paid jointly to the client and other people and the others do not pay
the client their share;
The income is received by a member of the financial group after they have left the
household. Count only the income the person received while they were residing in
the household;
The client is a victim of domestic violence, the client’s abuser controls the income
and pursuing the income would put the client or the client’s children at risk.
Resources are not available if any of the following is true:
When a client is a victim of domestic violence, resources jointly held with the
abuser are not available if pursuing the resources would put the person at future
risk;
FSML – 68A
G - 6 TANF G - Financial Eligibility January 15, 2013
The resources are being used by a domestic violence victim to flee the abusive
situation (i.e., money needed to move into stable housing);
The client is a victim of domestic violence, the resource is jointly owned with or is
in the possession of a person who lives in the household the client left or is
planning to leave, and pursuing the resource will put the client or the client’s
children at risk;
The client has a legal interest in the resource, but the resource is unavailable
because it is not in the client’s possession (for example, a client has title to a car,
but the car is stolen), and the client is unable to gain possession of it;
The resource is jointly owned with others not in the financial group who are
unwilling to sell, and the client’s interest is not reasonably saleable;
The resource is included in an irrevocable or restricted trust and cannot be used to
meet the basic monthly needs of the financial group;
A resource is considered unavailable during the time the owner does not know he
or she owns the resource.
Domestic violence: 461-135-1200
Availability of Resources: 461-140-0020
Determining Availability of Income: 461-140-0040
6. TANF income and payment standards
Countable Income Limit Adjusted Income/Limit
(with Adult) (with Adult)
No. in E. Group Amount No. in E. Group Amount
1 $ 345 1 $ 326
2 499 2 416
3 616 3 485
4 795 4 595
5 932 5 695
6 1,060 6 796
7 1,206 7 886
8 1,346 8 976
9 1,450 9 1,039
10 1,622 10 1,150
Each additional
person
172 Each additional
person
110
Income and Payment Standards; MAA, MAF, REF, SAC, TANF: 461-155-0030
FSML – 68A
January 15, 2013 TANF G - Financial Eligibility G - 7
7. Asset Quick-Reference Chart
Note: This chart does not include treatment of assets for a client working under a JOBS
Plus agreement. See Counting Client Assets Chapter for that specific situation.
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
Adoption assistance: 461-145-0001
• For special needs items
X
Agent Orange Disability Benefits
461-145-0005
• Aetna Life and Casualty
• Agent Orange Act of 1991
(Dept. of Veterans Affairs)
X
X
Alaska Permanent Fund Dividend
461-145-0008
X
Animals: 461-145-0010
• If pets or raised for food
• Income-producing (see income-
producing property)
X
Annuities, Dividends, Interest
461-145-0020
X
Bank account: 461-145-0030 X
Burial arrangements: 461-145-0040
• Prepaid, revocable
• Irrevocable
X
X
Burial Space and Merchandise
461-145-0050
• Space - one per client
• Merchandise for client and specific
relatives
X
X
Cash and Foreign Currency that can
be converted to U.S. currency
461-145-0060
X
Census Income: 461-145-0130 X
Child support and Cash Medical
Support: 461-145-0080
• Assigned to the state and NOT
included in pass-through or disregard
pursuant to OAR 461-145-0080:
-When calculating benefit
-When determining eligibility
• To a third party
• All others
• Assigned to the state AND passed
through and disregarded pursuant to
OAR 461-145-0080 (for ongoing
TANF)
- When calculating benefit
- When determining eligibility
X
X
X
X
X
X
FSML – 68A
G - 8 TANF G - Financial Eligibility January 15, 2013
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
• To a third party and turned over to
the department of DCS
• Disregarded pursuant to OAR 461-
145-0080 (for TANF applicants and
families in SFPSS
- When calculating benefit
- When determining eligibility
• AMT remaining after disregard is
applied: (for TANF applicants and
families in SFPSS
- When calculating benefit
- When determining eligibility
X
X
X
X
X
Contributions: 461-145-0086 X
Disability benefit: 461-145-0090
• Received monthly or more
frequently than monthly
• Other payments
X
X (if
periodic)
X (if
lump
sum)
Disaster Relief: 461-145-0100 X
Domestic Volunteer Services Act
461-145-0110
• VISTA:
-If comp. less than min. wage
-If more than min. wage
• Title II or title III (RSVP,
SCORE, ACE, Foster
Grandparents, etc.)
X
X
X
Earned income: 461-145-0130
• Under 19 in vocational, GED, or
high school (full time)
• In-kind
• Other (not JOBS Plus, Welfare-
To-Work, or flex)
X
X
X
Earned Income Tax Credit (state and
federal): 461-145-0140
X
Educational income: 461-145-0150
• Title IV and BIA
• Non-title IV or BIA (remainder after
deducting costs)
• For a PAS participant, all
educational funds, including funds
intended for room and board
X
X
X (work
study,
fellowships
, etc.)
X (grants,
loans, etc.)
FSML – 68A
January 15, 2013 TANF G - Financial Eligibility G - 9
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
Energy assistance: 461-145-0170
• Federal (not paid w/public assist.)
• Federal or state one-time for
weatherization or heat repair
• Other
X
X
X
Food Programs (WIC, School Lunch)
461-145-0190
X
Foster care: 461-145-0200
• Foster care room and board,
special needs
• Remaining amount
X
X
Gifts and winnings (cash):
461-145-0210
X (if
periodic)
X (if
lump
sum)
Home and contiguous property
461-145-0220
• Living in
• Temporarily unoccupied (see
CA B.32 for details)
X
X
HUD: 461-145-0230
• Paid to third party
• Youthbuild
- Age 19 or under
- Over age 19
• Family Investment Centers
• Escrow for Family Self-
Sufficiency
• Other paid to client
X
X
X (sup. serv.)
X
X (utilities)
X
X (wages)
X
(stipends)
X
Income-producing contract
461-145-0240
• Equity value
• Income (minus costs)
X
X
Income-producing property:
461-145-0250
• Equity (if producing income or
the property is animals)
• Income (minus costs)
X (20
hr/wk)
X (not 20
hr/wk)
X
Independent Living Subsidies:
461-145-0255
X
Indian/Native American Benefits
(See Counting Client Assets)
Individual Education Account:
461-145-0145
X
Inheritance (cash): 461-145-0270 X
(if
periodic)
X (if
lump
sum)
In-kind income: 461-145-0280 X
Job Corps: 461-145-0290
• Living allowance
• Readjustment allowance
• Payments for food
• Other reimbursements
X
X
X
X
FSML – 68A
G - 10 TANF G - Financial Eligibility January 15, 2013
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
JTPA: 461-145-0300
• Needs-based stipend
• Adult OJT and work experience
• Child (19 or under) OJT and
work experience
• Summer Youth OJT (any age)
X
X
X
X
Life estate: 461-145-0310
(when occupying the estate)
X
Life insurance: 461-145-0320
• Payments to beneficiary
• Equity value/Term insurance
X
X (allow up
to $1,500
for costs)
Loans: 461-145-0330
• Cash on hand from loan
• Interest from loan being repaid to
client
X
X
Lodger income: 461-145-0340 X
Microenterprise: 461-145-0920,
461-145-0930
X
Motor vehicles: 461-145-0360 X (Up to
$10,000
equity value)
National and Community Services
Trust Act (NCSTA): 461-145-0365
(See Counting Client Assets.)
Older Americans Act: 461-145-0370
• Title III (Nutrition Program for
the Elderly)
• Title V (Green Thumb, etc.)
X
X
Pension and retirement plans:
461-145-0380
• Retired - monthly payments
• Retired - other payments
• Not retired, other plans
X (if
periodic)
X
X (if
lump
sum)
Personal belongings: 461-145-0390 X
Personal injury settlement:
461-145-0400
• Monthly payments
• Other
X
X
Plan for Self Support (PASS) assets:
461-145-0405
X
Program benefits: 461-145-0410
• Grants/certain special needs
• Self-sufficiency support services
and certain special needs
• Emergency Assistance
• One-time correction/incentive
X
X
X
X
Radiation Exposure Compensation
Act: 461-145-0415
X
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January 15, 2013 TANF G - Financial Eligibility G - 11
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
Real property: 461-145-0420
• Good faith effort to sell
• Equity if not for sale
X
X
Real property under Interim Ass’t
Agreement: 461-145-0430
(See Counting Client Assets.)
Recreational vehicle’s equity:
461-145-0433
X
Refunds: 461-145-0435 X (mo
receipt)
X (next
mo)
Reimbursements: 461-145-0440
• Noncash or used for specific item
• For food or not used for item
X
X (if
periodic)
X (if
lump
sum)
Representative Payee Payments
CA B.64
• Payment for persons not on
TANF
• Payment includes persons on
TANF
X
X (prorate)
Royalties: 461-145-0020
• Doing activity to accrue royalties
• Not doing the activity
X
X
Sale of a home: 461-145-0460
• Intend to reinvest in home in 3 mo
• Proceeds if not reinvested
• Interest if not reinvested
X
X (if
periodic)
X (if
lump
sum)
Sale of a Resource (not home)
461-145-0460
• Excluded resource
• Other resource
X
If reinvested
in another
resource
X
Self-employment including
microenterprise: 461-145-0910 thru
461-145-0930
X
Shelter-in-kind (housing and utilities):
461-145-0470
X
Social Security Benefits:
461-145-0490
• If received by an SSI recipient
• If not:
-Monthly payments (not
retroactive)
-Representative payee fee
-Retroactive payments to date of
eligibility
X
X
X
X (if
periodic)
X (if
lump
sum)
Social Security Death Benefit:
461-145-0500
(remaining after burial costs)
X (lump
sum)
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G - 12 TANF G - Financial Eligibility January 15, 2013
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
Spousal support: 461-145-0505
• Assigned to the department:
-When calculating benefit
-When determining eligibility
• To a third party
• All others
X
X
X
X
Supplemental Security Income (SSI):
461-145-0510
• Monthly payments (not
retroactive)
• Representative payee fee
• Retroactive payments to date of
eligibility (categ. eligible)
X
X
X
Stocks, bonds, CDs, other securities:
461-145-0520
(Please see Counting Client Assets B
for more information.)
X
Strikers’ benefits: 461-145-0525 X
Tax refunds: 461-145-0530
(Federal and state income taxes,
property taxes, ERA)
X
Trusts: 461-145-0540
(see Counting Client Assets)
Unemployment Compensation:
461-145-0550
• Monthly payments
• Other
X
X
Uniform Relocation Act
reimbursement: 461-145-0560
X
USDA Meal Reimbursement:
461-145-0570
X
Vendor Payments (see In-Kind
Income): 461-145-0280
Veterans’ benefits: 461-145-0580
• Aid and Attendance
• Educational (see Educational
Income)
• Spina Bifida Payments to
Children
• Other monthly payments
• Other payments, not monthly
X
X
X
X
X (if
periodic)
X (if
lump
sum)
Victim’s assistance: 461-145-0582
• PL 103-286 or PL 103-322
• Reimbursement for lost item (see
Reimbursement)
• Payments for pain and suffering
(see Personal Injury Settlement)
X
Vocational Rehabilitation Payment
461-145-0585
• Payments for food/shelter/
clothing
• Other (see Reimbursement)
X
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January 15, 2013 TANF G - Financial Eligibility G - 13
INCOME RESOURCES
Type of Asset Exclude Earned Unearned Excluded Count
Workforce Investment Act (WIA):
461-145-0120, 461-145-0130
• First $260 earned per month
• Remainder earned per month
X
Worker’s Compensation
461-145-0590
• Monthly payments
• Other
X
X (if
periodic)
X (if
lump
sum)
Work-related equipment & inventory:
461-145-0600
Equity and wholesale value of
inventory
X
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G - 14 TANF G - Financial Eligibility January 15, 2013
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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 1
F. Child Care Need, Copay and Provider Rates
1. Intent
Child care need is defined as the gap between what resources the family has vs. what
resources the family needs to maintain safe, dependable child care that supports
children’s development and family self-sufficiency.
This policy is intended to define under what circumstances a family needs help with child
care expenses to close this gap. The family’s financial and nonfinancial resources should
be considered available to meet this need. For example, if there is another responsible
adult in the household, the availability and suitability of the other adult to provide care
needs to be explored. If the child is school-age, child care would ordinarily not be needed
during school hours. Families should be encouraged to explore potential income, such as
child support or tax credits, to help pay the child care expense.
Child care need also means that the care is necessary to maintain employment or
participate in self-sufficiency activities. For child care related to employment, this means
the nature of the parent’s work makes it necessary that someone else care for the child
during working hours. Ordinarily, there is no child care need if the caretaker works at
home and can care for their own child without significantly affecting their work.
For example, a resident apartment manager whose main duties consist of answering the
phone and collecting rent would not generally require child care. Likewise,
self-employed child care providers do not generally require child care for their own
children. A reason many people become providers in the first place, is that it allows them
to care for their own children and earn an income at the same time. They do not typically
pay child care for their own children in order to care for other children.
Dependent Care Costs; Deduction and Coverage: 461-160-0040
2. Child care need; requirement to be employed or in Self-Sufficiency activities
The Department of Human Services (DHS) can help pay child care expenses only for
persons who are employed or participating in DHS-approved self-sufficiency activities.
The ERDC program is used only for clients not receiving TANF, unless the adult is not
included in the TANF benefit group.
SEE CONCURRENT TANF/ERDC BENEFIT GROUP MEMBERSHIP IN
SECTION C OF THE CHILD CARE CHAPTER (CC-C.4).
Employment normally means work that results in earned income. This includes paid work
experience and paid practicum assignments. For ERDC, this includes work study.
Employment for the purpose of ERDC does not include self-employment.
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F - 2 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
Self-sufficiency activities include Pre-TANF Program, JOBS Program and retention and
activities approved by DHS. The activities should be specified in a written case plan
mutually agreed on by the client and DHS or partner staff.
Child care for retention activities can be covered by the ERDC program as long as the
client is primarily an employee rather than a student. As a general rule, clients enrolled in
enough credit hours to qualify for financial aid are considered students and their class
hours cannot be covered by the ERDC program.
Allowable need includes circumstances where an ERDC client loses a job and needs
child care to look for another job. If there is an outstanding Child Care Billing (CCB)
form, it can be used to pay for job search child care hours and a JOBS payment may be
issued to cover the copay. This needs to be approved by branch staff and would not
extend into the following month. If still unemployed in the following month, child care
should be authorized in the Pre-TANF or JOBS Program.
Specific Requirements; ERDC: 461-135-0400
Dependent Care Costs; Deduction and Coverage: 461-160-0040
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
3. Child care need; number of allowable child care hours
The number of allowable child care hours is limited by the monthly maximum rate
described in Provider Rate Limits unless extra hours are authorized by the worker.
SEE CHILD CARE NEED; AUTHORIZING A HIGHER LIMIT FOR EXTRA
HOURS IN THIS SECTION, (CC-F.4).
DHS will help pay for the number of child care hours, up to the monthly maximum rate,
necessary for caretakers to perform the duties of his or her job or participate in approved
activities. The computer system adds 25 percent to the hours coded by the worker on
UCMS or JAS, to account for travel and meal time.
DHS will not help pay for child care hours when free care is available, such as during
school hours for school age children who are able to attend school. DHS will not pay for
child care hours during the time the client or the second parent is self-employed. Clients
who are only self-employed are not eligible to receive child care benefits.
In a two-parent household, the second parent is ordinarily considered available to provide
child care, unless both parents are at work or participating in DHS-approved activities
during the same hours, or the second parent is physically or mentally unable to provide
adequate care. The inability of the second parent to provide adequate care must be
documented.
For a client who earns less than state minimum wage, determine the number of allowable
child care hours by dividing countable income by the Oregon minimum wage. The
resulting figure is the maximum number of hours that can be coded on the computer not
FSML – 68A
January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 3
to exceed 172 hours. For persons in the start-up phase of employment that does not pay
an hourly wage or salary such as working on commission, the number of allowable child
care hours can be up to full time for the initial three months. Workers will need to
determine, with the client, how many child care hours are needed.
Coding work hours - Code the monthly work hours on UCMS. Do not average the
CC Work Hours. Instead, code the highest number of work hours anticipated for any one
month during the certification period. For example, if the client anticipates working
103 hours in April, 156 in May and 98 in June, you would code 156 CC Wrk Hrs on
UCMS.
Medical Documentation; Disability and Other Determinations: 461-125-0830
Specific Requirements; ERDC: 461-135-0400
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
Dependent Care Costs; Deduction and Coverage: 461-160-0040
4. Child care need; authorizing a higher limit for extra hours
DHS can help pay for hours when the child care need is greater than work hours plus
25 percent.
For part-time employment, additional hours can be authorized up to the monthly
maximum by increasing the number of hours coded on UCMS. When authorizing extra
hours for sleep time for clients who work an overnight shift, sleep hours are not to exceed
five hours per work night.
For full-time employment that requires more than 215 hours of care per month, the
worker can authorize an additional amount above the monthly maximum limit. This is
capped at 50 percent above the monthly maximum and is limited to the following
situations:
The commute time to and from work exceeds two hours per day;
The caretaker works an overnight shift and care is necessary for both work hours
and sleep hours. Sleep hours are not to exceed five hours per work night. This
would ordinarily not apply during the school year for school age children;
The caretaker works a split shift and it is not feasible to care for the child between
shifts;
The caretaker consistently works more than 40 hours a week;
Weekend work or other nonstandard work hours require care by more than one
provider, and the total of the allowable hours billed by both providers exceeds the
maximum limit. For example, a provider caring for a child four days during the
week may appropriately bill for full-time care. If another provider provides care on
a Saturday, these additional hours exceed the limit;
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F - 4 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
The caretaker needs child care for both full-time work and participation in
DHS-assigned activities.
Take the following actions to authorize additional hours on the system:
Enter an EXH case descriptor and EXH need/resource entry on UCMS coded to
the payee;
Match the end date of the EXH need/resource entry to the ERDC certification end
date. The need for the additional hours should be reviewed with each re-
application;
Enter the actual number of child care hours the client needs, up to a maximum
of 323 hours, in the CC WRK HRS field. The EXH code will override the usual
1.25 calculation. The number of hours entered in this field will appear on the
billing form and determine the maximum dollar limit on the provider pay system.
The computer will calculate the additional authorized amount by dividing the number of
hours on UCMS by 215, and multiplying that result by the regular monthly maximum.
Example: The parent rides the bus to work and has to transfer several times.
It takes her three hours a day to travel from the provider’s house
to work and back again. She works eight hours a day and is
required to take a one-hour lunch break, so she needs 12 hours of
care per day. Her provider’s normal schedule is from 7AM to
6PM, so there is an extra charge for care outside those hours. The
worker calculates 12 hours X 22 days = 264, codes EXH, and
enters 264 hours on UCMS. The computer divides 264 by
215 = 1.23 and increases the maximum limit by 23 percent.
Example: A parent works an overnight 12-hour shift and needs care for his
pre-school children for both work hours and sleep hours, a total of
17 hours per day. The worker calculates 17 hours X
22 days = 374. Since UCMS will accept no more than 323 hours,
the worker enters 323 in the CC wrk hrs field. The computer
divides 323 by 215 = 1.50 and increases the maximum limit by
50 percent.
Example: The parent’s work schedule includes both weekday and weekend
hours and she is not able to find a provider for both weekday and
weekend care. She usually needs about 150 hours of weekday care
per month and 60 hours per month on the weekends. Her weekday
provider is eligible for the enhanced rate and is appropriately
billing for full-time care. The worker adds 60 to 215 = 275, enters
the EXH codes, and enters 275 in the CC WRK HRS field. The
computer divides 275 by 215 = 1.27 and increases the maximum
limit by 27 percent.
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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 5
5. Child care need; billing for absent days
DHS can pay for up to five days when a child is absent from care under the following
circumstances:
The child was scheduled to be in care on the absent days and the provider held the
slot open for the child;
The provider bills for the scheduled time the child was absent;
It is the provider’s policy to bill all families for absent days.
DHS will not pay for more than five consecutive days of scheduled care for which the
child is absent.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
Dependent Care Costs; Deduction and Coverage: 461-160-0040
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
6. Child care need; older children and children with special needs
Special needs age – Older children (for ERDC, ages 12 through 17, and for all other
programs, ages 13 through 17) can be eligible for payment of child care costs if DHS
determines that the child should not be left unsupervised during the hours the parent is
working or participating in self-sufficiency activities. This determination must be verified
by one of the following:
A verbal or written statement by a physician, nurse practitioner, psychologist,
social worker, school counselor, or other qualified professional who is familiar
with the child;
Eligibility for SSI;
Under court supervision;
Receiving foster care payments;
Other unique circumstances where the child’s safety or the caretaker’s ability to
work or participate in assigned activities will be significantly compromised if child
care is not authorized. For example, child care might be necessary for an older
child whose parent works an overnight shift (in these circumstances, narration
would be sufficient documentation).
To authorize payment for an older child (up to the maximum school-age rate), an SNA
need/resource entry is required on UCMS. This entry must be re-entered with the re-
application date at every review to keep the older child on the billing form as long as
there is still a need for child care.
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F - 6 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
Special needs rate – A child, age newborn through 17 years old with special needs, is a
child who requires a higher level of care over and above the norm for their age due to a
physical, behavioral, or mental disability. The disability should be verified by one of the
following:
A physician, osteopath, nurse practitioner, licensed nurse practitioner, physician
assistant, psychiatrist, psychiatric mental health nurse practitioner and
measurement of visual acuity and visual fields from an optometrist or
ophthalmologist;
Eligibility for Early Intervention and Early Childhood Special Education Programs
or school-age Special Education Programs;
Eligibility for SSI.
The need for a higher level of care is determined by the provider and should be verified
by the provider’s statement on the Special Need Child Care Rate Request (DHS 7486)
form. A new DHS 7486 should be completed when the provider changes, or at least once
every 12 months.
To authorize a higher payment (at the Special Need Rate), an SNR need/resource entry is
required on UCMS. This continuous SNR rate must be removed when the child no longer
needs a Special Need Rate.
Age Requirements for Clients to Receive Benefits: 461-120-0510
Medical Documentation; Disability and Other Determinations: 461-125-0830
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
Note: An older child with special needs, coded with an SNR need/resource code, does
not also need an SNA need/resource code.
7. Child care need; supplementing for very high needs
In some rare cases, the special needs rate does not adequately cover the cost of caring for
children who have very high needs and require a much higher level of care than other
children of the same age. This includes, but is not limited to, children diagnosed as
having extreme developmental delays, very high medical needs, severe physical
limitations, autism or profound mental health issues.
For these children, DHS can pay an additional amount above the special needs rate. The
amount of this payment is determined by how much additional care the child requires in
the child care setting. The upper limit for the additional payment is $5.00 an hour, up to
$840.00 per month. To qualify, the child must be eligible for the special needs rate as
described in “Child care need; older children and children with special needs” (CC-F.6)
in this section. In addition, the child must be enrolled or in the process of being enrolled
with Early Intervention, Early Childhood Special Education or school-age Special
Education programs, unless it is determined by a professional working with the child that
enrollment is not appropriate.
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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 7
The determination that it may cost an additional amount to care for a child with very high
needs is made by one or more High Needs Specialists in each district. Staff who become
aware of children with high needs in their caseloads should discuss the case with the
specialist in their area. The district office will know who this is. If appropriate, the
specialist will refer the case to the Inclusive Child Care Program to meet with the parent
and the child care provider to assess the need for a higher payment level. This assessment
must be supported by medical documentation.
Note: The computer support for calculating the higher payment is not in place at this
time. The Inclusive Child Care Program has received instructions for calculating
the supplemental payment. This calculation is sent to the High Needs Specialist in
the district to pay through the special pay process.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
High Special Needs; Child Care: 461-155-0151
8. Child care need; copay less than DHS payment rate
The fact that a family’s income may be less than the ERDC income standard does not
always mean they are financially eligible for ERDC. Eligibility also depends on the
maximum amount DHS will pay. Especially for families whose income is just under the
maximum limit, the copay may be more than what DHS will pay. If so, the family is not
eligible.
Determine the copay amount by entering the client’s monthly income amount and
number of persons in the ERDC filing group using the internet copay calculator.
(See “Determining the copay” (CC-F.12), in this section.);
Determine how much DHS will pay based on area, the age of the child(ren),
estimated hours of care, and type of care the family is using. (See “Provider rate
limits: child care rate charts” (CC-F.20), in this section.);
If the family’s copay is higher than the rate DHS will pay, the family is not
eligible.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
9. Copay requirement; intent
The copay represents the financial investment the parent (or caretaker) makes in the care
provided to their children. This investment increases as the family’s income increases,
but should remain affordable to support continued employment. The copay structure
should encourage families to seek higher wages and better jobs. Increased income should
not be canceled out by a higher copay and the loss of other benefits, such as SNAP.
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F - 8 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
The copay is also a means of allocating available program funds to families who need
help the most.
10. Requirement to pay copay or make satisfactory arrangements
For ERDC, the caretaker is responsible for paying the copay to the provider or making
satisfactory arrangements with the provider to pay it. Satisfactory arrangements can
include bartering or income in-kind. For example, a parent may provide child care for a
provider’s children instead of paying the copay. The parent and provider should be
encouraged to put this agreement in writing and the parent should receive a receipt when
the provider is paid, whether the payment is cash or in kind.
If the client has more than one provider, the copay should be paid to the one who
provides the most care. This provider is called the primary provider – the other(s) are
called the secondary provider(s).
If the copay exceeds the billed amount, the copay amount due by the client to the
provider is the maximum allowed by DHS on the provider claim. DPU may change the
primary provider designation or split the copay on future billing forms among all the
providers who bill for care.
For families transitioning from TANF to ERDC, there is no copay the first month of
ERDC eligibility if a billing form was already sent to the provider showing a zero copay.
If a provider indicates on the CCB that a client did not pay the required copay or make
satisfactory arrangements to pay it, DPU will end benefits and send a closing notice as
soon as timely notice requirements allow. DPU also codes a copay not met (CNM) case
descriptor on UCMS and an “N” is coded in the copay met field on DPCS. If the client
later requests ERDC, there is no eligibility until past copays are paid or satisfactory
arrangements are made with the provider.
The period of ineligibility ends in either of the following circumstances:
On the first day of the month in which the client makes the copayment or makes
satisfactory arrangements with the provider; or
On the first day of the month after three years have lapsed from the date the client
failed to make payment.
The provider has up to 60 days after the CCB is processed to notify DHS that the copay
or satisfactory arrangements have not been made. If not reported within 60 days, DHS
will consider the copay requirement met.
Requirement to Make Copay or Satisfactory Arrangements; ERDC: 461-135-0415
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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 9
11. Determining when payment arrangements are satisfactory
If an ERDC case has been closed because of an unmet copay, it can be reopened under
any of the following circumstances:
The provider agrees that the copay has been met or that satisfactory arrangements
have been made;
The client submits evidence that payment has been made, such as a receipt or
canceled check;
The client verifies the debt was discharged by a bankruptcy filing;
The client has attempted to pay the provider but the provider refuses payment.
This can occur when the copay is part of a larger bill that includes charges above
the maximum rates. The case can be reopened if the client presents evidence of an
attempt to pay the entire copay;
The client attempts to pay the provider, but the provider cannot be located.
The effective date for reopening the case is the first of the month in which the copay
requirement was met.
Example 1: Julie reapplies on August 15. On September 5, the worker receives
verification that the copay was met on August 25. If all other
eligibility factors are met for August, the case would be reopened
effective August 1.
Example 2: Dan’s case closed September 30 because he did not pay the August
copay. Dan paid the August copay December 10. If all other
eligibility factors are met, the case would be reopened effective
December 1. There is no eligibility for October or November
because the copay was not paid in those months.
Requirement to Make Copay or Satisfactory Arrangements; ERDC: 461-135-0415
REFER TO THE PROCESSING UNMET COPAYS WORKER GUIDE,
(CC-WG#5), AT THE END OF THIS CHAPTER FOR DETAILED INFORMATION
ON HOW TO PROCESS UNMENT COPAYS.
12. Determining the copay
The copay is calculated by a mathematical formula that gradually increases the copay as
family income increases. The maximum income limit is 185 percent of the Federal
Poverty Level. This calculation is available on the Children, Adults, and Families - Self-
Sufficiency Programs Web page and can be accessed by going to
http://apps.state.or.us/cf1/ERDC/.
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F - 10 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
To determine the correct copay amount, enter the number of persons in the ERDC benefit
group in the Choose Family Size: field. Make sure to include all adult members of the
filing group as well as older children who do not need child care.
Enter the monthly income amount (as described in Section E) in the Enter Monthly
Income field. Click on Calculate. The copay amount will appear in the Estimated Copay
Amount field. If the client is over the income standard, the screen will say Income
Exceeds Eligibility For Child Care Services.
Hint: Once you have brought up the copay calculation program pages, you can add it
to your Internet Explorer Favorites list: click on “Favorites” in the upper
toolbar, then click on “Add to Favorites,” then click on which folder to put it in,
then click on “OK.” Also, once it is up, you can minimize it, rather than close,
when you are finished with it. To use it again that same day, click on the lower
toolbar and it will come up immediately.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
Poverty Related Income Standards; Not OSIP, OSIPM, QMB: 461-155-0180
Use of Income to Determine Eligibility and Benefits for ERDC: 461-160-0300
13. Provider rate limits; intent
The limits established in the rate tables are intended to reflect the rates charged by most
providers in the community. DHS uses a market price survey based on what providers
report to child care resource and referral agencies (CCR&Rs) throughout the state to
determine this level. Parents receiving DHS child care assistance should have access to
the same types and quality of care that is available to the majority of other parents in the
community who use child care. The rate structure is intended to facilitate this access.
DHS provider rates are also structured to improve the quality of care available to DHS
clients by offering an incentive to providers to obtain additional training. Providers who
meet established training requirements can be paid at a higher rate and have access to
billing options that more accurately reflect the market practices of the professional
provider community.
14. Provider rate limits; standard, enhanced and licensed
There are three levels of rate limits: standard rate, enhanced rate and licensed rate.
Providers who are not registered or certified by the Child Care Division (CCD) or do not
meet the qualifications for the enhanced rate qualify for the standard rate. Providers can
qualify for the enhanced rate by meeting established training requirements. Providers can
qualify for the licensed rate by becoming registered or certified by the Child Care
Division. The differences between the three rate limits are:
The enhanced and licensed rate definition of full-time care is 136 hours or more in
the month. There is also an additional billing option of a part-time monthly rate;
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January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 11
The standard rate definition of full-time care is 158 hours or more in the month.
The part-time monthly billing option is not available for providers who qualify for
the standard rate.
FOR MORE DETAILED INFORMATION, SEE PROVIDER RATE LIMITS;
HOURLY, PART-TIME MONTHLY, AND FULL-TIME MONTHLY RATES
(CC-F.16) BELOW.
15. Provider rate limits; qualifying for the enhanced rate
CCD-certified centers, registered and certified families automatically qualify for the
licensed rate because registration and certification training requirements meet or exceed
the DHS enhanced rate requirements.
Family and in-home providers and staff of centers exempt from certification rules will
qualify for the enhanced rate by working with the Oregon Registry. This program is part
of the Oregon Center for Career Development in Childhood Care and Education located
at Portland State University. To qualify, the provider or staff person must:
Have completed at least two hours of training on child abuse and neglect issues;
Be currently certified in first aid;
Be currently certified in infant and child CPR;
Have a current food handlers permit; and
Agree to complete a minimum of eight hours of additional training related to child
care every two years.
For family providers to be paid up to the enhanced rate, the Oregon Child Care Resource
and Referral Network notifies the Oregon Registry office when the trainings have been
completed. The Oregon Registry office notifies DHS when the provider qualifies, and
future billing forms are coded to allow the enhanced rate.
Family providers who apply for CCD registration, do not need to make a separate
application to the Oregon Registry office. Once registration is approved, CCD notifies the
Oregon Registry office and DHS.
Exempt centers must have at least one staff member who meets these standards for every
20 children in care to receive the enhanced rate.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
FSML – 68A
F - 12 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
16. Provider rate limits; hourly, part-time monthly and full-time monthly rates
Providers eligible only for the standard rate will be paid at either the hourly or full-time
monthly rate:
The hourly rate limit applies when children are in care less than 158 hours per
month or when a provider is not designated as the primary provider for the case;
The full-time monthly rate limit applies when children are in care 158 hours or
more per month and the provider is designated as the primary provider for the
case.
Providers eligible for the enhanced or licensed rate will be paid at the hourly, part-time
monthly or full-time monthly rates.
The hourly rate applies when children are in care less than 136 hours per month,
unless the provider has an established part-time monthly rate, charges all families
part-time rate for part-time care and is designated as the primary provider for the
case;
The part-time monthly rate applies if the provider has an established part-time
monthly rate, children are in care between 63 and 135 hours per month and the
provider is designated as the primary provider for the case. For these providers, the
hourly rate applies when children are in care less than 63 hours a month;
The full-time monthly rate applies when children are in care 136 or more hours per
month and when the provider is designated as the primary provider for the case.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
17. Provider rate limits; JOBS exceptions to the hourly billing requirement
If a child is usually in care less than 158 hours for the standard rate, or 136 hours for the
enhanced or licensed rate, the provider cannot be paid at the full-time monthly rate. An
exception can be made for clients participating in assigned JOBS activities in the
following circumstances if the case manager determines there is no reasonable
alternative:
Appropriate care is not accessible to the participant at the hourly rate. For
example, if a JOBS participant needs only 120 hours of care each month, but lives
in a rural area where the only child care available charges by the full month only,
the full-time monthly rate can be authorized;
The participant is a teen parent using on-site care while attending educational
activities and the provider is holding a slot open for the teen parent’s child.
Case Plan Activities and Standards for Support Service Payments; JOBS, Post-TANF, Pre-TANF, REF,
SFPSS, TA-DVS, TANF: 461-190-0211
FSML – 68A
January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 13
18. Provider rate limits; age and special needs categories
The maximum allowable rate is determined in part by age or special needs of the children
in care. The age categories on the provider rates charts are as follows:
Infant: A child age:
- Newborn to 1 year (12 months) for nonlicensed care; or
- Newborn to 18 months for licensed care, registered or certified.
Toddler: A child age:
- 1 year (12 months) to 3 years for nonlicensed care; or
- 18 months to 3 years for licensed care, registered or certified.
Preschool: A child age 3 years to 6 years;
School-age: A child age 6 years and older;
Special Needs: A child who requires a higher level of care than what is usually
required for their age due to a physical, behavioral or mental disability.
SEE CHILD CARE NEED; OLDER CHILDREN AND CHILDREN WITH SPECIAL
NEEDS (CC-F.6) IN THIS SECTION.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
19. Provider rate limits; types of child care providers
Allowable rates vary depending on the type of child care provided. The following
describes the types of care listed in the child care rates charts.
The Standard Family Rate applies to child care provided in the provider’s own
home or in the home of the child when the provider does not qualify for the
enhanced or licensed rate described in this chapter;
SEE PROVIDER RATE LIMITS; QUALIFYING FOR THE ENHANCED RATE
(CC-F.15) FOR MORE INFORMATION.
The Standard Center Rate applies to child care provided in a facility that is not
located in a residential dwelling, is exempt from Child Care Division certification
rules and whose staff do not meet the requirements for the enhanced rate;
The Enhanced Family Rate applies to child care provided in the provider’s own
home or in the home of the child, and the provider qualifies for the enhanced rate;
FSML – 68A
F - 14 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
The Enhanced Center Rate applies to child care provided in an exempt center
whose staff meets the enhanced rate training requirements at a ratio of one staff
person per 20 children in care;
The Registered Family Rate applies to child care provided in a residential dwelling
that is registered by the Child Care Division as a Registered Family provider. The
facility must be inspected, and both provider and facility are required to meet
certain standards;
The Certified Family Rate applies to child care provided in a residential dwelling
that is certified by the Child Care Division as a Certified Family Home. To earn
this designation, the facility must be inspected, and both provider and facility are
required to meet certain standards not required of a registered family provider;
The Certified Center Rate applies to child care provided in a facility that is
certified by the Child Care Division as a Certified Child Care Center. To earn this
designation, the facility must be inspected, and both staff and facility are required
to meet certain standards not required of other provider types.
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150
20. Provider rate limits; child care rate charts
The following are the child care rate charts. Because the market price survey found that
rates providers charged were higher in some areas of the state than in others, the state was
divided into three areas, with a separate chart for each area. The zip code of the provider
determines which chart to use. (Out-of-state providers use Group Area C.)
DHS Child Care Maximum Rates
Group Area A
STANDARD RATE MAXIMUMS (Not Licensed)
Standard Family Rate (FAM) Standard Center Rate (NQC)
1-157 158-215 1-157 158-215
Hourly Monthly Hourly Monthly
Infant $2.64 $493 $3.53 $675
Toddler $2.64 $466 $3.41 $671
Preschool $2.64 $440 $2.89 $529
School $2.64 $436 $3.23 $524
Special Needs $2.64 $493 $3.53 $675
FSML – 68A
January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 15
ENHANCED RATE MAXIMUMS (Not Licensed)
Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)
1-62 63-135 136-215 1-62 63-135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly
Infant $2.85 $399 $532 $3.83 $574 $765
Toddler $2.85 $378 $504 $3.65 $570 $760
Preschool $2.85 $356 $475 $3.27 $449 $599
School $2.85 $353 $470 $3.66 $445 $593
Special
Needs $2.85 $399 $532 $3.83 $574 $765
LICENSED RATE MAXIMUMS
Registered Family Rate
(RFM)
Certified Family Rate
(CFM)
Certified Center Rate
(CNT)
1-62 63-
135 136-215 1-62
63-
135 136-215 1-62
63-
135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly Hourly
Part-
time Monthly
Infant $3.00 $420 $560 $4.25 $645 $860 $4.50 $675 $900
Toddler $3.00 $398 $530 $4.00 $559 $745 $3.90 $671 $894
Preschool $3.00 $375 $500 $4.00 $516 $688 $3.85 $529 $705
School $3.00 $371 $495 $4.00 $450 $600 $4.30 $524 $698
Special
Needs $3.00 $420 $560 $4.25 $645 $860 $4.50 $675 $900
Zip Codes for Group Area A:
Portland, Bend, Eugene, Corvallis, Springfield, Monmouth, and Ashland areas.
97004 97005 97006 97007 97008 97009 97010 97013 97015 97019 97022 97023
97024 97027 97028 97030 97031 97034 97035 97036 97041 97045 97055 97060
97062 97064 97068 97070 97080 97086 97106 97109 97112 97113 97116 97119
97123 97124 97125 97132 97133 97135 97140 97149 97201 97202 97203 97204
97205 97206 97209 97210 97211 97212 97213 97214 97215 97216 97217 97218
97219 97220 97221 97222 97223 97224 97225 97227 97229 97230 97231 97232
97233 97236 97239 97242 97258 97266 97267 97268 97292 97330 97331 97333
97339 97351 97361 97371 97376 97401 97402 97403 97404 97405 97408 97454
97455 97477 97478 97482 97520 97525 97701 97702 97707 97708 97709
Group Area B
STANDARD RATE MAXIMUMS (Not Licensed)
Standard Family Rate (FAM) Standard Center Rate (NQC)
1-157 158-215 1-157 158-215
Hourly Monthly Hourly Monthly
Infant $2.20 $400 $2.96 $473
FSML – 68A
F - 16 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
Toddler $2.20 $396 $2.91 $467
Preschool $2.20 $374 $2.34 $356
School $2.20 $352 $2.34 $345
Special Needs $2.20 $400 $2.96 $473
ENHANCED RATE MAXIMUMS (Not Licensed)
Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)
1-62 63-135 136-215 1-62 63-135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly
Infant $2.38 $324 $432 $3.17 $380 $506
Toddler $2.38 $321 $428 $3.11 $375 $500
Preschool $2.38 $303 $404 $2.65 $303 $404
School $2.38 $285 $380 $2.65 $293 $391
Special
Needs $2.38 $324 $432 $3.17 $380 $506
LICENSED RATE MAXIMUMS
Registered Family Rate
(RFM)
Certified Family Rate
(CFM)
Certified Center Rate
(CNT) 1-62 63-135 136-215 1-62 63-135 136-215 1-62 63-135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly Hourly
Part-
time Monthly
Infant $2.50 $341 $455 $3.00 $371 $495 $3.60 $446 $595
Toddler $2.50 $338 $450 $3.00 $345 $460 $3.52 $431 $575
Preschool $2.50 $319 $425 $3.00 $338 $450 $3.12 $356 $475
School $2.50 $300 $400 $2.65 $375 $500 $3.12 $345 $460
Special
Needs $2.50 $341 $455 $3.00 $371 $495 $3.60 $446 $595
Zip Codes for Group Area B:
Salem, Medford, Roseburg, Brookings, and areas outside
the metropolitan areas in Eugene and Portland.
97002 97011 97014 97017 97038 97042 97044 97048 97049 97051 97053 97056
97058 97067 97071 97103 97107 97108 97110 97111 97114 97115 97117 97118
97122 97127 97128 97131 97134 97138 97141 97143 97146 97148 97301 97302
97303 97304 97305 97306 97307 97309 97310 97317 97321 97322 97325 97326
97327 97336 97338 97341 97343 97344 97348 97352 97355 97357 97362 97365
97366 97367 97370 97372 97374 97377 97378 97380 97381 97383 97385 97386
97389 97391 97415 97420 97423 97424 97426 97431 97444 97446 97448 97452
97456 97465 97470 97487 97489 97501 97502 97503 97504 97524 97534 97535
97756 97759 97760 97801 97812
FSML – 68A
January 15, 2013 Child Care F – Child Care Need, Copay, and Provider Rates F - 17
Group Area C
STANDARD RATE MAXIMUMS (Not Licensed)
Standard Family Rate (FAM) Standard Center Rate (NQC)
1-157 158-215 1-157 158-215
Hourly Monthly Hourly Monthly
Infant $2.20 $374 $2.64 $421
Toddler $1.98 $352 $2.28 $421
Preschool $1.76 $348 $1.93 $312
School $1.76 $348 $1.93 $312
Special Needs $2.20 $374 $2.64 $421
ENHANCED RATE MAXIMUMS (Not Licensed)
Enhanced Family Rate (QFM) Enhanced Center Rate (QEC)
1-62 63-135 136-215 1-62 63-135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly
Infant $2.38 $303 $404 $2.99 $351 $468
Toddler $2.14 $285 $380 $2.55 $344 $458
Preschool $1.90 $281 $375 $2.13 $252 $336
School $1.90 $281 $375 $2.13 $251 $334
Special
Needs $2.38 $303 $404 $2.99 $351 $468
LICENSED RATE MAXIMUMS
Registered Family Rate
(RFM)
Certified Family Rate
(CFM)
Certified Center Rate
(CNT)
1-62 63-135 136-215 1-62 63-135 136-215 1-62 63-
135 136-215
Hourly Part-
time Monthly Hourly
Part-
time Monthly Hourly
Part-
time Monthly
Infant $2.50 $319 $425 $2.50 $375 $500 $3.52 $413 $550
Toddler $2.25 $300 $400 $2.50 $300 $400 $3.00 $404 $539
Preschool $2.00 $296 $395 $2.25 $300 $400 $2.50 $296 $395
School $2.00 $296 $395 $2.40 $300 $400 $2.50 $270 $360
Special
Needs
$2.50 $319 $425 $2.50 $375 $500 $3.52 $413 $550
FSML – 68A
F - 18 Child Care F – Child Care Need, Copay, and Provider Rates January 15, 2013
Zip Codes for Group Area C: Balance of State, Other State Zips
97001 97016 97018 97020 97021 97026 97029 97032 97033 97037 97039 97040
97050 97054 97057 97063 97065 97101 97102 97121 97130 97136 97137 97144
97145 97147 97324 97329 97335 97342 97345 97346 97347 97350 97358 97360
97364 97368 97369 97375 97384 97388 97390 97392 97394 97396 97406 97407
97409 97410 97411 97412 97413 97414 97416 97417 97419 97425 97427 97428
97429 97430 97432 97434 97435 97436 97437 97438 97439 97441 97442 97443
97447 97449 97450 97451 97453 97457 97458 97459 97461 97462 97463 97464
97466 97467 97469 97472 97473 97476 97479 97480 97481 97484 97486 97488
97490 97491 97492 97493 97494 97495 97496 97497 97498 97499 97522 97523
97526 97527 97530 97531 97532 97533 97536 97537 97538 97539 97540 97541
97543 97544 97601 97603 97604 97620 97621 97622 97623 97624 97625 97626
97627 97630 97632 97633 97634 97635 97636 97637 97638 97639 97640 97641
97710 97711 97712 97720 97721 97722 97730 97731 97732 97733 97734 97735
97736 97737 97738 97739 97741 97750 97751 97752 97753 97754 97758 97761
97810 97813 97814 97817 97818 97819 97820 97823 97824 97825 97826 97827
97828 97830 97833 97834 97835 97836 97837 97838 97839 97840 97841 97842
97843 97844 97845 97846 97848 97850 97856 97857 97859 97861 97862 97864
97865 97867 97868 97869 97870 97873 97874 97875 97876 97877 97880 97882
97883 97884 97885 97886 97901 97902 97903 97904 97905 97906 97907 97908
97909 97910 97911 97913 97914 97918 97920
Child Care Eligibility Standard, Payment Rates, and Copayments: 461-155-0150