A BETTER HR · a better hr making your team stronger & adding strategic value michael walters evp,...

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A BETTER HRMAKING YOUR TEAM STRONGER & ADDING STRATEGIC VALUE

MICHAEL WALTERSEVP, HUMAN RESOURCESGENOA HEALTHCARE

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DISCUSSION TOPICS

Onboarding

HR Function

The Business People Data

Your Team

HR Strategy

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1. HOW TO ONBOARD

ONBOARDING FOCUS AREAS

1) Learn the business

2) Build relationships

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2. EVALUATING HR

HUMAN RESOURCES FRAMEWORK

Business Partners

Organizational Development

Recruitment

Payroll Benefits Comp Systems Metrics Compliance

Business Strategy

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• Employee Relations• Coaching• Field Interface

• Training Programs• New Hire Orientation• Employee Development• Management & Leadership Excellence• Talent Management

• Workforce Planning• Sourcing/Hiring/Offers• University Outreach• Intern Programs• Onboarding Process• Employment Branding

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HR HIERARCHY OF NEEDS

Secondary Primary

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3. EVALUATING THE BUSINESS

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HOW DOES YOUR COMPANY MAKE ITS MONEY?

How does this impact your people strategy?

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P&L MECHANICS

Revenue

- COGS

GROSS PROFIT

- Operating Expenses

OPERATING INCOME

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Grow through volume or price increase

Drive down costs

Also impact through product mix

Maximize

Decide: Invest or Optimize

WHAT IS THE BIGGEST OPPORTUNITY/ CHALLENGES THIS YEAR?

How does this impact your people strategy?

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Business Model

Opportunity/

Threat

HR Strategy

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4. EVALUATING DATA

TURNOVER

Rate of turnover

Be specific.

Which populations are most important to your business?

• Is it improving?

• Compared to competitors?

• What type of turnover?

• Why are they leaving?

• Who is leaving?

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5. EVALUATING & LEADINGYOUR TEAM

HIRING

1) How strong is their business sense?

2) How well can they develop relationships?

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Intellectual Curiosity Self Awareness

OHIO STATE STUDIES

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ALIGNMENT

• Publish

• Three Rocks

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6. CONTINUOUS IMPROVEMENT

IMPORTANCE OF STAYING CONNECTED

• Quarterly Report Outs • Annual Business Review

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TIPS FOR MANAGING EXECUTIVES

• Phones

• Matter of Convenience

• Morning time

• Travel days

• Get Decisions in Person

• No Surprises

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COMPETENCY BASED MODEL

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FINAL THOUGHTS

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FINAL STRATEGIC THOUGHT

What does your business need?

Go do that.

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