7th UPCS-V Quarterly Conference Call

July 11th, 2018

Inspection Standards and Data for Vouchers (ISDV) Division

Agenda

UPCS-V Overview (Jody Moses)Demonstration UpdatesCommunicationsQuestion & Answers

July 11th, 2018

7th UPCS-V Quarterly Conference Call

Introduction to the UPCS-V Demonstration

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The Uniform Physical Condition Standards for Vouchers (UPCS-V) is a Demonstration Program, implementing an improved inspection standard for HUD’s Housing Choice Voucher (HCV) units.

Developed with PHA collaboration

Opportunity to influence a new HCV inspection standard

Why Change?

• 2011: Senator Collins (ME) requests an OIG Audit in Maine

• Found inconsistent HQS findings

• Ineffective quality controls

• 2008-Present: HUD Office of Inspector General Audit Reports

• 2,200+ Indirect Findings

• 90+ Direct Findings

• 2014: REAC completed 27,000 QC inspections on HQS

• Inconsistent inspection process

• No electronic data model

• Senate Report FY16 on Housing Quality Standards (HQS):

• “…directs HUD to implement a single inspection protocol for public housing and voucher units…”

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Timeline of Inspections and Technology Changes

HQS Implemented -1970

Washington Caps Franchise - 1974

GFCI Requirement -1975

AOL Launch- 1991

UPCS - 1998

Wi-Fi - 1999

iPhone Debut – 2007

UPCS-V - 2016

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What is UPCS-V?

UPCS-V “V” signifies “Voucher”

Based on the UPCS Protocol

Modified to fit the needs of the Housing Choice Voucher (HCV) program

Aims to clarify and streamline inspection processes for PHAs and inspectors

Increases the detail owners’ and tenants’ have to information about their homes

UPCSStandardized inspection code created in 1998

Provides a set of minimum standards for components found in real estate

Adopted by IRS and USDA

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UPCS-V Demonstration Program

UPCS-V focuses on enhancing the HQS inspection standard through increasing the:

• Inspections (assessments) conducted using a defined set of criteria

• Improving inspections, training, and compliance

• Decision trees or branching logic• HUD provided training• HUD quality control program

• Different inspectors arriving at the same result each time

Accuracy

Objectivity

Consistency

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Is this Item a Pass or Fail?

Example of subjective language from current HQS

standard:

Are the walls sound and free from hazardous defects?

HUD form 52580a states:

Unsound or hazardous” includes: serious defects such that

the structural safety of the building is threatened, such as

severe buckling, bulging or leaning; damaged or loose

structural members; large holes; air infiltration.

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HQS vs. UPCS-V

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UPCS v. UPCS-V Comparison

Defect

Dictionary

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UPCS UPCS-V• Sample

Set

• Scoring

• 100% Inspections

• Pass/Fail

Site

Building Exterior

Building Systems

Common Areas

Unit

5 Inspectable Areas

Health & Safety

Air Quality

Structural Hazard

Infestation

Emergency Exits

Flammable Materials

Electrical Hazards

Lead-based Paint

Note: UPCS-V is primarily centered around the unit, but includes items within four additional areas that affect the habitability of the unit or the health and safety of its tenants. 11

HUD IT Vendors PHAs Inspectors TenantsLandlords

✓ Increased inspection consistency

✓ Ability to contribute input to new standard

✓ Safer homes

✓ Increased landlord-tenant transparency

✓ Safer homes

✓ Electronic based inspection

✓ Increased inspection accuracy

✓ Clear, defined inspection protocol

✓ Safer homes

✓ Access to more detailed information about the property

✓ More objective inspections

✓ Consistent inspection results

✓ Safer homes

✓ Electronic requirement (Increased vendor demand)

✓ Safer homes

✓ Access to reliable data

✓ Safer homes

Benefits of UPCS-V

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Agenda

UPCS-V OverviewDemonstration Updates (George Forbes)CommunicationsQuestion & Answers

July 11th, 2018

7th UPCS-V Quarterly Conference Call

175

# Inspections Conducted

Target PHAsTrained:

April

# PHAs Participating

247

34,789

UPCS-V Program Milestones

14*Data provided is as of May 2018

0

500

1000

1500

2000

2500

3000

3500

4000

4500

Jan Feb Mar Apr May Jun Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun

2017 2018

Inspections of Record

UPCS-V Protocol Beta

• Based on Demonstration feedback

• “Beta” because document is a work in progress

• Guiding principles:• Simplicity & Transparency

• Alignment to UPCS

• Provide decent, safe, and sanitary housing

• Copy available online• https://www.hud.gov/program_offices/public

_indian_housing/reac/isdv/protocol

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UPCS-V Exam4Inspections Updates

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April 2018 June July Aug 2018

Improvements to inspection reports

Configuration updates to simplify account creation

Improvements to Data collection

Remote Verification & increased functionality

UPCS-V Software Future State (VEDGA)

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• HUD REAC held UPCS-V IT Summit June 4• 50+ IT vendors participated

• Presentation available on: https://www.hud.gov/program_offices/public_indian_housing/reac/isdv/it

• July 13, 2018 – IT Summit on 50058 and PIC-NG only

• August 2018 – VEDGA update via WebEx conference

UPCS-V Data Visualization Desktop (DVD)

Defects Prevalence Inspection Forecast

DVD will help enable the feedback loop, where ISDV provides inspection information back to the PHA.

For example, using DVD we will be able to determine defects prevalence; what defects are failing more by PHA. This will help PHAs have better insight into their housing stock, as well as to more effectively resource load. Using DVD we can help forecast inspections. 18

Benefits of DVD

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Personal data exploration Rapid analyses Easy to visualize

Agenda

UPCS-V OverviewDemonstration UpdatesCommunications (Jody Moses)Question & Answers

July 11th, 2018

7th UPCS-V Quarterly Conference Call

UPCS-V Upcoming Events

• 13th: REAC IT Summit (Washington, DC)

• TBD – UPCS-V VEDGA Update (WebEx)

• 9th-10th: AZNAHRO Conference (Phoenix, AZ)

• 27th-29th: CCHRCO Conference (Myrtle Beach, SC)

• 12th-14th: Yardi Conference (San Diego, CA)

July 2018 Sept 2018Aug 2018

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Stay Up To Date

• Visit our HUD ISDV website: https://www.hud.gov/program_offices/public_indian_housing/reac/isdv

• Follow us on Twitter : @HUDREAC

• Email us or subscribe to our newsletter at

isdv@hud.gov

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Questions or Comments?

isdv@hud.gov

@HUDREAC

https://www.hud.gov/program_offices/public_indian_housing/reac/isdv

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