Post on 12-May-2022
Facility Details Facility
Address
Nearest Cross Street
Alternate Access Point 1
Key Contact Persons
Facility Manager
Care Manager
Operations Manager
General Manager
External Emergency contact
Emergency Management Plan
Last reviewed June 2016
Emergency Management Plan 2018
Newmarch House Local Government Area
50 - 52 Manning Street, Kingswood, NSW Telephone
Second Avenue Fax
Bringelly Road via Peppermint Crescent Alternate Access Point 2
Name Person
Melinda Burns Business Hours
After Hours/Mobile Leann Hinton Business Hours
After Hours Vilomena Ilisabeta Business Hours
After Hours David Goodhew Business Hours
After Hours /Mobile
Contact Person/s
Page 1
ANG.502.002.0068
Penrith
47369500
-UWS Service Road
Contact Number
Contact Details
Emergency Services
Local Health District Counter Disaster Team
State Emergency Services
Enid Robinson
Rural Fire Service Zone Operations & Administration Centre
NSW Health: Public Health Unit Kath Weston
Penrith Office
Ask to on call Public Health Officer Department of Health & Ageing Emergency Response Unit
Health Services Functional Area Clair Ramsden Coordinator(HSFAC) for Nepean/Blue Mountains Local Health District
Off - Site Evacuation Contact Person
ARV David Goodhew
Emergency Management Plan
Last reviewed June 2016 Page 2
Contact Details
Business Hours
After Hours IMobile
ANG.502.002.0069
24 Hour Contact 000
Business Hours
After Hours Business Hours
After Hours Business Hours
After Hours Business Hours
Fax -After Hours 24 Hour Contact 1800 0789 709
24 Hour Contact
Address
Mobile:
ANG.502.002.0070
Risk Assessment
Risk Ass·essmellt M:ltrix
Comm.on Ukelihood Probability or ~Dt 'I>'Ir annUID
5 L Rare Event may occur only ifl. exceptional < 2% c in::umstances
5 100 2. Unlikely Event could occur a! some time < 5% Likely 3. Possibte E\'eflt should OCC U:f at SO fl"ltl time 5-50%
4 4. Likely E"'ent wi.1I probably OCCUI' in mosl 50 - 90% 8 1.2 ci!'Cllmst.ances
Possible~ 5. COInnlOm Even t: oc curs in ru10sl circumstances >9010
3
~ 6 9 12 Consequences PeOI)1 Financi al Ellv il"O 11m . 111 Otl1 rl
Umlik ly Reputmion 2 I. ]llsiguific:llll First aid No inlpact No impact Sli ght
6 8 10 2. Mi.llor Medkal Loss up 10 Sou dam ag Millor! Rar tl'eatn!lem $100"k External
1 complain!t 5 3. Moderate Lost lim Loss up 10 Contaim d Localised f
Mi." '" Me<kmr. M~C(f $500"k damage Breach 1 2 :\ ~ . 4 . Major Serious Lossl.lp t S vere fI,btjor !
inj ury $2m damage Sanc tion 5. a u astlOphic Dea.tl11 Loss Di sas~er !I,·lass ive f
I t I MEDIUM I 1IIIIIIIIIIImHOOII1 111111111111 I multip.l ex.ceeding Loss of AlP
1-4 5-14 15- 25 Injuries $2m slatus
N te: [n determining c nsequen s, you n d to consi I' a "nlidpoh.lt" 0 1' av mg oulcam . For exampl. , if you ~erlllin til conseque:n e I 5{ g. dea~h ), YO Ll fnay l!leed to I"Cconsider the IikeHhood mUn g to ensure il is 1]0 1 ovel"s~ated.
Preparedness Definition
High • There are clearly documented procedures in place which are accessible and understood by staff.
• Corresponding procedures and process are supported by ongoing compulsory staff training for which training records are maintained.
• Preparedness is tested through auditing, Moderate • There are some procedures in place which are generally understood by most staff. These are limited and do not provide sufficient guidance
in the event of an emergency.
• Most staff know how to access relevant information.
• Staff training is available but attendance is not compulsory. Training records show that less 80% staff has attended training. Low • There are no, or insufficient, procedures in place to guide an appropriate staff response.
• Staff knowledge is insufficient or inconsistent.
• Training is limited and provided in an adhoc manner. Training records are limited or absent.
Emergency Management Plan
Last reviewed June 2016 Page 3
Key Threats
Areas of Risk:
0 Infectious disease outbreak
0 Missing Resident
0 Physical Assault of Resident
0 Sexual Assault of Resident
0 Adverse Media Attention
0 Building Fire
0 Severe weather event: Storm / Wind damage
0
0
0
0
0
0
Severe weather event: Flood
Severe weather event: Hail damage
Electrical Blackout
Water cut-off
Bush Fire (Catastrophic)
Chemical explosion
Emergency Management Plan
Last reviewed June 2016 Page 4
ANG.502.002.0071
Likely hood Consequence Risk Score Level of Preparedness
Likely (4) Catastrophic (5) 20 (High) • High
Likely (4) Moderate (3) 16 (High) • High
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Unlikely (2) Catastrophic (5) 10 (Medium) • High
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Unlikely (2) Moderate (3) 6 (Medium) • Moderate
Possible (3) Minor (2) 6 (Medium) • High
Possible (3) Minor (2) 6 (Medium) • High
Rare (1) Catastrophic (5) 5 (Medium) • Low
Rare (1) Minor (2) 2 (Low) • Low
Action I Management Plan 2018
No Event Consequence
1 Infectious 0 Large number of disease outbreak residents and staff
become ill.
Emergency Management Plan Last reviewed June 2016 Page 5
Critical Yes/No
Yes
Yes
Yes
Yes
Yes
Yes
Yes
Action Plan I Interventions
Policy and Procedures: (Refer: Anglicare Managing Care and Lifestyle Manual) 0 07.08 Outbreak Management Procedure. 0 07.01 Infection Control (hand washing) Procedure. 0 0702 PPE Personal Protective Equipment Procedure 0 07.04 Clinical Waste Procedure
Outbreak Containment: • Outbreak Boxes in place. • Shut-down procedures in place. • Spill Kits located throughout the building.
Communication & Notification: • Notification: Public Health Unit. 0 Communication with families via the ARV Illness Line ph:
9421 5445.
Media Engagement: ( Refer: ARV Managing our People Manual) • 4.51 External Communication Procedure
4.52 Media Engagement Procedure
Staffing: 0 Additional staff to cover increased workload. 0 Alert JobMatch of possible increased staff requirements.
Laundry Service: • Notification arrangements in place - facility to make Laundry
Services aware of any outbreak as soon as possible and, in any case, before any laundry is transported from the facility to central laundry.
• Staff to bag dirty laundry into Alginate bags.
ARV Food Services: • Disposable plates and cutlery to be used.
ANG.502.002.0072
Responsibility
MB VI PH
No Event Consequence
2 Building Fire a Potential for injury to residents and staff.
a Major asset damage a Evacuation of
residents (continuity of care)
Emergency Management Plan Last reviewed June 2016 Page 6
Critical Yes/No
Yes
Yes
Yes
Yes
Yes
Yes
ANG.502.002.0073
Action Plan I Interventions Responsibility
• Meal to be delivered into residents' rooms . Policy and Procedures: MB
a Fire and safety procedures in place which are VI understood by staff. PH
0 On Intranet Staff Training:
a Compulsory fire training provided to all staff. a Compulsory attendance to fire training - training records
maintained. a Compulsory training includes the Key Management,
deck Phones, and mimic panels and deck phones and pull to open signage.
Equipment: a Emergency flip chart located at key points throughout the
facility. a Evacuation Pack in Wentworth General a Evacuation plans located throughout the building. a Fire protection equipment regularly tested. a Communication arrangements for families (Use ARV
Illness Line 9421 5445) . a . - Pull to open Signage on egress doors that swing
against the path of egress a -Doors that swing against the path of egress have D
handles a Key on evacuation pack. Rn has a Key, Key in Lawson
and Wentworth heights a Mimic Panel, Annunciators( that tell whereabouts) , Deck
Phones that display ( whereabouts)
Staffing: a Additional staff to cover increased workload.
Alert Agency and Roster Coordinator ( Ops Manager) of possible increased staff requirements.
Resident Evacuation: a Designated evacuation points.
No Event Consequence
3 Bush Fire 0 Potential for loss of (Catastrophic) life
0 Major asset loss
0 Evacuation of residents to alternate site (continuity of care)
Emergency Management Plan Last reviewed June 2016 Page 7
Critical Yes/No
Yes
Yes
Yes
Yes
ANG.502.002.0074
Action Plan I Interventions Responsibility
Relocation arrangements: 0 Nepean Hospital 0 St Stephens Village 0 ARV - Castle Hill
Transport: Mass Evacuation arrangements: 0 ARV Buses 0 Senior ARV Personnel (private vehicles) 0 NSW Ambulance Service.
Notification: 0 ARV Senior management: Refer to
0 Department of Health and Ageing Emergency Response Unit Ph:1800 0789 709
0 Media Engagement: 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
Counselling I De-briefing: 0 ARV Pastoral Care Services
Policy and Procedures: MB 0 Fire and safety procedures in place which are VI
understood by staff. PH
Staff Training: 0 Compulsory fire training provided to all staff. 0 Compulsory attendance to fire training - training records
maintained.
Equipment: 0 Emergency flip chart located at key points throughout the
facility (Bush Fire Section) 0 Weather news monitoring procedures in place. 0 Communication arrangements for families (Use ARV
Illness Line 9421 5445). 0 Emergency contingency plans with ARV Food Services
in place. 0 Emergency Volunteer arrangements with Rotary / Lions
No Event Consequence
4 Severe weather 0 Major asset damage. event: Storm / 0 Evacuation of Wind damage residents (continuity
of care)
Emergency Management Plan Last reviewed June 2016 Page 8
Critical Yes/No
Yes
Yes
Yes
Yes
ANG.502.002.0075
Action Plan I Interventions Responsibility
Club.
Staffing: 0 Additional staff to cover increased workload.
Alert JobMatch of possible increased staff requirements.
Resident Evacuation: 0 ARV Castle Hill
Relocation arrangements: 0 Nepean Hospital. 0 St Stephens Village 0 ARV - Castle Hill
Transport: Mass Evacuation arrangements: 0 ARV Buses (Sisson Clinic). 0 Senior ARV Personnel (private vehicles) 0 NSW Ambulance Service.
• Notification: Department of Health and Ageing Emergency Response Unit Ph:1800 0789 709
0 Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
• Counselling I De-briefing: 0 ARV Pastoral Care Services.
Policy and Procedures: MB 0 No policy in place VI
PH Staff Training:
0 No training currently
Equipment: 0 Memorandum of understanding with State Emergency
No Event Consequence
5 Severe weather 0 Major asset damage. event: Flood 0 Evacuation of
residents (continuity of care)
Emergency Management Plan Last reviewed June 2016 Page 9
Critical Yes/No
Yes
Yes
Yes
ANG.502.002.0076
Action Plan I Interventions Responsibility
service - ring 000
0 Weather news monitoring procedures in place Communication arrangements for families (Use ARV Illness Line 9421 5445).
0 Emergency contingency plans with ARV Food Services in place.
Resident Evacuation: 0 Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
Relocation arrangements: 0 Nepean Hospital. 0 St Stephens Village 0 ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
Counselling / De-briefing: 0 ARV Pastoral Care Services.
Policy and Procedures: KT 0 No policy in place MB
LW Staff Training:
0 No training currently
Equipment: 0 Memorandum of understanding with State Emergency
service - ring 000
0 Weather news monitoring procedures in place Communication arrangements for families (Use ARV Illness Line 9421 5445).
0 Emergency contingency plans with ARV Food Services in place.
No Event Consequence
6 Severe weather 0 Major asset damage. event: Hail 0 Evacuation of damage residents (continuity
of care)
Emergency Management Plan Last reviewed June 2016 Page 10
Critical Yes/No
Yes
Yes
Yes
Yes
ANG.502.002.0077
Action Plan I Interventions Responsibility
Resident Evacuation: 0 Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
Relocation arrangements: 0 Nepean Hospital. 0 St Stephens Village 0 ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
Policy and Procedures: KT 0 No policy in place MB
LW
Staff Training: 0 No training currently
Equipment: 0 Memorandum of understanding with State Emergency
service - ring 000
0 Weather news monitoring procedures in place Communication arrangements for families (Use ARV Illness Line 9421 5445).
0 Emergency contingency plans with ARV Food Services in place.
Resident Evacuation: 0 Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
Relocation arrangements: 0 Nepean Hospital.
No Event Consequence
7
8
Electrical • Residents' continuity Blackout of care.
• Staff safety.
Water cut-off • No drinking water.
• Impact on hygiene.
Emergency Management Plan Last reviewed June 2016 Page 11
Critical Yes/No
Yes
Yes
Yes
Yes
ANG.502.002.0078
Action Plan I Interventions Responsibility
0 St Stephens Village 0 ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
Policy and Procedures: KT 0 Refer to: " Internal Disaster/Contingency Info" folder in MB
Care staff offices LW
Staff Training: 0 Senior staff/RN's
Equipment: 0 Communication arrangements for families (Use ARV
Illness Line 9421 5445). 0 Emergency contingency plans with ARV Food Services
in place. 0 Contact 0500 500 135 to arrange emergency generator.
Resident Evacuation: 0 Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
Relocation arrangements: 0 Nepean Hospital. 0 St Stephens Village 0 ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure
Policy and Procedures: KT 0 No policy in place MB
LW Staff Training:
No Event Consequence
9 Bomb Threat a Potential for injury to residents and staff.
a Major asset damage Evacuation of residents (continuity of care)
Emergency Management Plan Last reviewed June 2016 Page 12
Critical Yes/No
Yes
Yes
Yes
ANG.502.002.0079
Action Plan I Interventions Responsibility
a No training currently
Equipment: a Utilise emergency bottled water supplies a Communication arrangements for families (Use ARV
Illness Line 9421 5445). a Emergency contingency plans with ARV Food Services
in place.
Resident Evacuation: a Should not be necessary if external bottled water
supply is consistently available.
Relocation arrangements: a Nepean Hospital. a St Stephens Village a ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) a ARV 4.51 External Communication Procedure a ARV 4.52 Media Engagement Procedure
Policy and Procedures: KT a Procedure 7.1 - Incident and Emergency procedures; MB
ARV Managing Safety Manual LW
Staff Training: a No specific training currently
Equipment: a Obtain outside line - dial 000
a Bomb threat checklist on emergency flip chart a Communication arrangements for families (Use ARV
Illness Line 9421 5445).
Resident Evacuation: a Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
No Event Consequence
10 Chemical a Potential for injury to explosion residents and staff.
a Major asset damage Evacuation of residents (continuity of care)
11 Missing Person
Emergency Management Plan
Last reviewed June 2016 Page 13
Critical Yes/No
Yes
Yes
Yes
Yes
Yes
ANG.502.002.0080
Action Plan I Interventions Responsibility
Relocation arrangements: a Nepean Hospital. a St Stephens Village a ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) a ARV 4.51 External Communication Procedure a ARV 4.52 Media Engagement Procedure
Policy and Procedures: KT a No policy in place MB
LW Staff Training:
a No training currently
Equipment: a Ring 000 a Communication arrangements for families (Use ARV
Illness Line 9421 5445).
Resident Evacuation: a Evacuate residents and staff away from immediate
danger. (refer to Emergency Flip Chart: Fire or Smoke)
Relocation arrangements: a Nepean Hospital. a St Stephens Village a ARV - Castle Hill
Media Engagement: (Refer to Managing out People Manual) a ARV 4.51 External Communication Procedure a ARV 4.52 Media Engagement Procedure
Policy and Procedures: Refer: ARV Managing Care & KT Lifestyle Manual) MB
No Event Consequence
Emergency Management Plan Last reviewed June 2016
Critical Yes/No
Page 14
ANG.502.002.0081
Action Plan I Interventions Responsibility
• 04.03 Missing Resident Procedure LW
• Missing Resident procedure folder
Staff Training: 0 Orientation & Inservice
Equipment: 0 Memorandum of understanding with local police
community care register 0 Communication with family -facility arrangement
Media Engagement: (Refer to Managing out People Manual) 0 ARV 4.51 External Communication Procedure 0 ARV 4.52 Media Engagement Procedure