Post on 06-Jul-2015
UK Register:Data Accuracy and Integrity
Tim MossDirector of Corporate Strategy
We are the heart of company information in the UK, recording the
life events of companies for all to see.____________________
Providing information that customers value:
accessible, easy to use and trusted.
companies house
our strategy…
Creating excellent customer experiences
Providing trusted information
our strategy…
Creating excellent customer experiences
our strategy…
Providing trusted information
customers
Search
Annual Return
AccountsOthers
Mortgage
Incorporation
Directors
Trusted?91%
our strategy…
Providing trusted information
our strategy…
Providing trusted information
our strategy…
Providing trusted information
our strategy…
Providing trusted information
data accuracy
3rd Party Analysis
• Directors
• 1% duplicates
• 1.4% new address
• 2% not known
• 0.6% non residential address
data accuracy
3rd Party Analysis
• Accounts
• 3.5% do not balance
• 0.04% “bogus”
Returned Mail
• 1.2 → 2.4%
trusted information actions
• Use of new powers
• Future changes
• Correct examination policy
• Customer insight and analysis
• Targeted communications
• Double penalties
trusted information actions• Drive take up
• Customer insight, analysis and communication
• Mandate?
• Quality drive
• Data cleansing
• External comparison
• External checks?
our strategy…
Providing trusted information