27 ways to increase engagement on your facebook page

Post on 27-Jan-2015

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This a deck from a webinar I did with Network for Good on May 1st 2012.

Transcript of 27 ways to increase engagement on your facebook page

27 Ways To Increase Engagement On Your Facebook Page

27 Ways To Increase Engagement

On Your Facebook Page

• The three most important pillars of your content strategy

• Three shocking facts about every Facebook Page

• Edgerank defined and why you should care

• The best times during the day to post content

• How to post links in a Page story

• How to use photos to spark engagement

• How to use questions to spark conversations

• And more...

What we’ll be talking about today...

27 Ways To Increase Engagement On Your Facebook Page

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

brand

Your brand is the essential feeling people get from their interactions with you.

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

1brand

Your brand is the essential feeling people get from their interactions with you.

Articulate and refine, refine and articulate!

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

Audience

Your Audience is the various different people you reach (or are trying to reach).

brand

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

2Audience

Your Audience is the various different people you reach (or are trying to reach).

Articulate and refine, refine and articulate!

brand

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

Your Message is the two-way discussion you have with your audience.

Messagebrand Audience

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

3

Your Message is the two-way discussion you have with your audience.

Listen, Articulate, refine, repeat.

Messagebrand Audience

The three most important pillars of your content strategy

27 Ways To Increase Engagement On Your Facebook Page

MessageBrand Audience

Know the shocking truth about your page

27 Ways To Increase Engagement On Your Facebook Page

Know the shocking truth about your page

27 Ways To Increase Engagement On Your Facebook Page

4

(1) Non-fans can comment on your Page updates

Know the shocking truth about your page

27 Ways To Increase Engagement On Your Facebook Page

5

(1) Non-fans can comment on your Page updates

(2) 84% of your fans don't get your content in their newsfeed!

Know the shocking truth about your page

27 Ways To Increase Engagement On Your Facebook Page

6

(1) Non-fans can comment on your Page updates

(2) 84% of your fans don't get your content in their newsfeed!

(3) Less than 5% of your Facebook Page fans visit your Facebook Page!

Know the shocking truth about your page

27 Ways To Increase Engagement On Your Facebook Page

(1) Non-fans can comment on your Page updates

(2) 84% of your fans don't get your content in their newsfeed!

(3) Less than 5% of your Facebook Page fans visit your Facebook Page!

Understand how edgerank works

27 Ways To Increase Engagement On Your Facebook Page

Understand how edgerank works

27 Ways To Increase Engagement On Your Facebook Page

Edgerank is Facebook’s algorithm that determines whether a specific Page story

will appear in the Newfeed of a specific fan.

It ranks your content, not your Facebook Page.

7

Understand how edgerank works

27 Ways To Increase Engagement On Your Facebook Page

7

Understand how edgerank works

27 Ways To Increase Engagement On Your Facebook Page

7

Three factors that determine Edgerank:

(1)Relationship between user and story(2)How people talk about that story(3)How recent the story was published

Make sure your admin settings are optimized for engagement

27 Ways To Increase Engagement On Your Facebook Page

8

Let the love in!

Make sure your admin settings are optimized for engagement

27 Ways To Increase Engagement On Your Facebook Page

8

Posting ability - Allowing users to post increases exposure for your org through virality.

Post visibility – If your org has a thriving community of customers, displaying this section on

your Page will help amplify your community's voice on your Facebook Page simply because

what they post on your Page will have more visibility.

Tagging Ability – This creates viral exposure when people tag their friends

Moderation and Profanity Blocklists - This helps mitigate any possible negative effects

from openning up posting abilities.

Make sure your admin settings are optimized for engagement

27 Ways To Increase Engagement On Your Facebook Page

8

27 Ways To Increase Engagement On Your Facebook Page

Know the best time of day to post

27 Ways To Increase Engagement On Your Facebook Page

Buddymedia found a 20% higher rate of engagement for these posts published in the mornings and evenings. 9

Know the best time of day to post

27 Ways To Increase Engagement On Your Facebook Page

Confirm this with your Page Insights.

9

Know the best time of day to post

27 Ways To Increase Engagement On Your Facebook Page

Confirm this with your Page Insights.

9

Know the best time of day to post

27 Ways To Increase Engagement On Your Facebook Page

Know your Page’s Recommended Daily Posting Frequency

10

27 Ways To Increase Engagement On Your Facebook Page

10

Confirm this with your Page Insights.

4-6 posts per day

Know your optimum daily frequency

27 Ways To Increase Engagement On Your Facebook Page

Great! We know what time of day, and how often to post.

27 Ways To Increase Engagement On Your Facebook Page

Great! We know what time of day, and how often to post.

But what should we post?

27 Ways To Increase Engagement On Your Facebook Page

the best way to post links

27 Ways To Increase Engagement On Your Facebook Page

11Don’t shorten URLs!

the best way to post links

http://bit.ly/ClickatYourOwnRisk

27 Ways To Increase Engagement On Your Facebook Page

11If you need to schedule posts, use PostPlanner

the best way to post links

27 Ways To Increase Engagement On Your Facebook Page

12Make sure the article stands out!Edit the title, description and preview picture

the best way to post links

27 Ways To Increase Engagement On Your Facebook Page

12Make sure the article stands out!Edit the title, description and preview picture

the best way to post links

27 Ways To Increase Engagement On Your Facebook Page

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

13Make sure that they’re at least 846 x 403 pixels (iPhone photos are 1936 x 2592).

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

14Use Reddit and Digg

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

15Makes photos viral

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

16And don’t forget cover photos for your fans!

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

17Game Edgerank by posting photos from blog posts instead of just posting a link.

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

18Post images on Pinterest that link back to your Facebook photos

use photos to spark engagement

27 Ways To Increase Engagement On Your Facebook Page

What about pinning and highlighting?

27 Ways To Increase Engagement On Your Facebook Page

19Pin your top stories from the previous week

Pinning and Highlighting

27 Ways To Increase Engagement On Your Facebook Page

20Highlight stories with photos to break up the visual spacing of your Timeline

Pinning and Highlighting

27 Ways To Increase Engagement On Your Facebook Page

21When you highlight, reposition photos

Pinning and Highlighting

27 Ways To Increase Engagement On Your Facebook Page

Ok... What about just regular text updates?

27 Ways To Increase Engagement On Your Facebook Page

Post short updates

Less than 80 characters is best 22

27 Ways To Increase Engagement On Your Facebook Page

Post Questions

Comment rate more than doubles! 23

27 Ways To Increase Engagement On Your Facebook Page

Use updates as simple poll questions

24This gives your fans the freedom on commenting!

27 Ways To Increase Engagement On Your Facebook Page

Try using Unusual Characters or Bolding at the beginning

25This creates a purple cow

27 Ways To Increase Engagement On Your Facebook Page

26This is a great way to nuture peer relationships!

Share posts from other Pages

27 Ways To Increase Engagement On Your Facebook Page

26Make this easy to manage by liking other Pages as a Page

Share posts from other Pages

27 Ways To Increase Engagement On Your Facebook Page

27Always confirm your gut

Use Insights

27 Ways To Increase Engagement On Your Facebook Page

Wow...I learned a lot today...

Who is John Haydon?

Founder of Inbound Zombie - a non-profit social media consultancy in Cambridge, MA

Co-Founder of SocialBrite and 501 Mission Place

Speaker: Nonprofit Technology Conference, BlogWorld, TechSoup, NetworkForGood and more...

Author: Facebook Marketing for Dummies

Clients include: Oceana, EpicChange, Share Our Strength, Environmental Defense Fund, Shriners Hospitals for Children, Opportunity Works, Community TechKnowledge, HopeLab, Healthy Babies Project, Scholastic, TechSoup, MarketingProfs, WaterAid America, University of Massachusetts

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27 Ways To Increase Engagement On Your Facebook Page