div class=trans-pagebuttonPage 1button div class=trans-image amp-img class=trans-thumb alt=Page 1: 21 Reasons Why We Dislike Legacy Incident Management Systems Infographic src=https:reader031fdocumentsinreader031viewer202202181458eeabdf1a28ab473c8b468dhtml5thumbnails1jpg width=142 height=106 layout=responsive amp-img divpeach otherp preceive the details and the status of an issue or incident via text e-mail or mobile handheld devicespdiv