20130130 paper and beyond def

Paper and BeyondThe impact of digitization on library services

Elsbeth Kwant, 30 january 2013 Twitter: @ElsbethK

Paper and Beyond 30-1-2012

Koninklijke Bibliotheek

9th century: first picture of ‘Dutch’ people

Technology

1450’s: Invention of the printing press

1798: Foundation of the National Library

1980: Start Library Automation

KB webservice:1993 - 1998: Gopher

Technology

1994 : First search engines

KB webservice:1994 - 1998

Technology

Google Beta 1998

KB webservice:1998-2002

Technology

2001: Launch of Wikipedia

2002-2004

Paper and Beyond 30-1-20122004-2009

Technology

2007: Introduction Iphone, 2010 Ipad

KB webservice:2009-?

Paper and Beyond 30-1-2012Around 800: The firstmanuscripts in Dutch

1477: The first printedbook in the Netherlands

1798: Foundation of the KB

1980’s Start of LibraryAutomation

1994: Decision to start an electronic deposit system

Preserving the records of national textual heritagePreserving the records of international science

1995: First digitization projects2009: Decision to digitize ‘everything Dutch’

Providing maximal access to researchers and the general public

2012: Decision to build a National Digital Library

Coordinating library efforts in the Netherlands foracademic and public libraries.

Impact on KB

* Change of focus: from a hard-copy academic librarywith a focus on the Netherlands to a Digital National Library with a focus on researchers in ten years

* We are playing a different ball-game: we plan to digitize 8 million pages this year. At such a scaleyou need a very professional organization, becausemistakes have a great impact

Impact on front-office

* Change of focus from visitors onsite to visitorsonline

* Time spent on copyright issues and digital rightsmanagement has grown significantly

* Patron-driven acquisition means we collect referenceworks for use not for preservation

* Increased focus on value and efficiency

Impact on services

We see services as the place where our data meetspeoples needs

* Not necessarily KB-services anymore

* Not necessarily webservices anymore (otherplatforms)

* Sharing data with third parties to be part of the network that comprises the information landscape for users

Impact on servicesWe see services as the place where our data meets

peoples needs

* Not necessarily webservices anymore (apps)

We aim to open up our unmediated data to third parties (Europeana, The EuropeanLibrary, researchinfrastructures)

We aim to open up ourmediated data* to thirdparties (for instancethrough widgets)

Mediated data = context

All data that have requiredhuman effort to make: selections (exhibitions, thematic selections) & edited content (articles)

Increased focus on value

Value of services in relation to:

- Demand (Who’ll be happy if we do this?)

- Strategy (How does it fit in with our general policy)

- Cost-effectiveness (is the result worth the money)

Increased focus on efficiency

* Not a new website for every dataset, but a cleardistinction between components:

Dataset + application + look & feel = service

* A yearly evaluation of all services

Main goals

* Creating a national platform for full-text discovery of Dutch books and periodicals (Searching in publications, full-text)

* Letting users search for everything we can giveaccess to (searching for publications, metadata)

* Giving context and visibility to our collectionsthrough mediated content (specialized services, exhibitions, social networks)

A Library = a library = a library?

Similarity in form does not mean similarity in function:

• Public libraries: focus on community value

• Research libaries: focus on supporting research

• Business libaries: focus on supporting business

• National libraries: focus on archiving national heritage

A book = a book = a book?

Similarity in form does not mean similarity in function:

• Reference works

• Fiction

• Picturebooks (cookery books)

- For most types of research hard copy books will become obsolete

- For reading it depends on usability of devices

Gartner’s Hype Cycle

Knowledge is key to the future

* Know what makes you unique

* Stay curious about what’s happening around you

* Combine these two to find your best road ahead

* Once you’ve chosen it, don’t choose another too soon

* It’s not about the technology but about the value for your users

* Don’t try to predict the future, but make sure you can adapt to it.

Questions?

Email: Elsbeth.Kwant@kb.nl - Twitter: @ElsbethK

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