2012 Texas Leadership

Orientation Program

LCP and PE Training

An Organization is Only as Strong as It’s Weakest

Link

Qualities of An Effective Team

• Shared Vision• Clear Roles & Responsibilities• Team Skills & Behavior• Operating Standards

• Clearly review their job descriptions & responsibilities – give them a copy

• A copy of the year’s schedule – where do they fit in

• How you prefer to communicate

• Flexibility

To Have An Effective Team

You must go over with each of your chairmen and volunteers:

Steps Leaders Take

• Communicate a Shared Mission & Vision

Steps Leaders Take

• Communicate a Shared Mission & Vision

• Delegate Responsibilities & Build Consensus

Steps Leaders Take

• Communicate a Shared Mission & Vision

• Delegate Responsibilities & Build Consensus

• Mentor & Cross Train Leaders to Other Positions

Steps Leaders Take

• Communicate a Shared Mission & Vision

• Delegate Responsibilities & Build Consensus

• Mentor & Cross Train Leaders to Other Positions

• Monitor & Evaluate Progress, Praise Often

Steps Leaders Take

• Communicate a Shared Mission & Vision

• Delegate Responsibilities & Build Consensus

• Mentor & Cross Train Leaders to Other Positions

• Monitor & Evaluate Progress, Praise Often

• Make Smooth Transitions

Steps Leaders Take

• Communicate a Shared Mission & Vision

• Delegate Responsibilities & Build Consensus

• Mentor & Cross Train Leaders to Other Positions

• Monitor & Evaluate Progress, Praise Often

• Make Smooth Transitions

• Celebrate Success

Chapter Volunteers

Always be looking for members to become involved – beginning the first day they join our organization!

Protocol Pointers

Meeting ProtocolBasic Procedures

• Every Detail of the meeting should be planned in advance by the President• Run the meeting according to Robert’s Rules ~ Newly Revised• Have an appointed & knowledgeable Parliamentarian at each meeting• Be sure you and the appointee know parliamentary procedure forward and backwards

Meeting ProtocolInspiration or

Invocation

• Invocations come before the Pledge

• Inspirations come after the Pledge

• Be sensitive to different religious beliefs and remind anyone who is giving an invocation to keep it non-denominational

Meeting ProtocolIntroductions

• National officers/past national presidents are introduced before state officers/past state presidents

• When more than one past state president is present, introductions should be made according to seniority

• Members rise when the national/state president is introduced

Meeting ProtocolIntroductions

• Chapter members who serve as State/National Committee Chairs and Local/State/National Board or Association officers should be introduced at your first meeting and again only at special times when a lot of visitors are present who may not know these individuals

Meeting ProtocolHead Table

Introductions

• Notify Everyone in advance of who will be seated at the head table

• Presiding officer sits in the center

• Guest of honor sits to their right

• Program Chair or one who introduces the guest of honor sits to the left of the presiding officer

Meeting ProtocolHead Table

Introductions

• Other honored guests are seated, according to their importance or rank, alternately on each side of the presiding officer

• Introduce those of lowest rank first and end with the top-ranking officer

** It is also correct to introduce them as they are seated, starting with your far left, to the center and then from your far right

Meeting ProtocolHosting Elected

Officers

• Call or extend a written invitation

• Inform them of the proper dress for the meeting ~ business, casual, formal

• The Chapter should pay for the guest’s transportation and provide overnight accommodations if needed

• If driving, send the guest directions with a map

Meeting ProtocolHosting Elected

Officers

• If flying, arrange for pick-up at the airport and escort them to the hotel or venue

• Have an appointed host or hostess stay with them until departure, taking them to the airport if flying. Offer an area tour if time permits

• Send a Thank You note and a copy of any editorials/pictures taken during their visit to your Chapter

Meeting ProtocolGuest Speakers

• Confirm the invitation in writing with the date, time, location, subject matter, time allotted for speech and approximation of expenses your Chapter will be covering

• Find out what type of equipment they will need for their presentation and if your Chapter will need to provide it

• Use a Microphone with 25+ in attendance

Meeting ProtocolGuest Speakers

• Give speaker facts about the Council

• Obtain a short biography and a photo for advanced publicity

• Give them an advanced copy of the agenda

• Allow them privacy just prior to the meeting

• Give their fully allotted time, but no longer

Managing Conflict

Winning the Battle Without Losing the War

AKA~ Things they didn’t tell youat Leadership Academy

The “Monopolizer”

Characteristics:• Quick to offer

opinions

• Makes it difficult for others to contribute

• Have to be heard on every issue

The “Monopolizer”

Solutions:• Thank them for their

input

• Tactfully question other participants

• Be careful to not embarrass them

The “Confuser”

Characteristics:• Team player• Provides good input

and ideas• Has difficulty getting

others to understand what they mean

The “Confuser”

Solutions:• Thank them for their

input• Rephrase their idea to

make it understandable to the group

• Do not change their idea

The “Complainer”

Things they Say:“This plan will never

work!”

“I’m tired of being Ignored!”

“Why do we have to make all these Changes?”

The “Complainer”

Solutions:~ Tell them you’d be

“happy” to discuss things later with them

~ Remind them you have an agenda to cover and you want to respect everyone by finishing

on time~ Reword their concern

and offer some reasons why new ideas may work now vs. in the past

The “Too Busy to be Here on

Time-r”Characteristics:• Always arrives late to

meetings & makes an “entrance”

• May be over committed

• Does not respect the time commitment of others

• Needs to be noticed

The “Too Busy to be Here on

Time-r”Solutions:• Always start and end your

meetings on time

• Ask those arriving late to stay after the meeting & let them know everyone’s busy & you need them to set an example by being on time

• Let them resign if they don’t have time for this

Other Situations

• Speaker does not arrive

Solution: Complete other items on your agenda & always have a “Plan B” which might be:

~ an impromptu Q & A Session on business ideas

~ a Panel Discussion on some Topic of the Day

~ a “canned” program that someone else can deliver

Other Situations

• Officer Resigns during the Year

Solution:

Follow the Procedures in the Bylaws

Other Situations

• Officer or Committee Chair Doesn’t do their Job

Solution: Counsel with them privately, let them know you

need their help, ask if they really want the job, give an opportunity to improve performance . . . But, if all that fails . . . ask for their resignation and appoint another Chair.

( ***If they were elected to office, you can’t fire them unless there is just cause . . . So it’s best to encourage them to resign!)

Resources You Can Use

• LPPM

• Bylaws / Standing Rules

• Map w/ Chapter Locations & Meeting Dates

• List and Contact # for State Officers

• List of Past State & Local Presidents

• Volunteer Forms / Reimbursement Forms

LEADERSHIP IS ACTION,

NOT POSITIONDonald H. McGannon

Always Remember

And in the End…

LOOK BACK

CELEBRATE

RECOGNIZE

LOOK AHEAD

Take your Chapter to New Heights

&

a Well Planned 2012