Rob Brackett

2012 Code for America Fellow, Chicago

[ブラケット・ロブ]

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The spec has problems.• Unclear what things are optional (in reality: everything)

• Lots of room for different cities/implementations to work differently

• Open311 is about customer service; the city is focused on operations

• Date problems — formatting, time zones

• No paging

• No searching

• No provision for how to show extra/custom data

• No way to show detailed progress

• No way to handle “follow-ons”

The spec has problems.• Unclear what things are optional (in reality: everything)

• Lots of room for different cities/implementations to work differently

• Open311 is about customer service; the city is focused on operations

• Date problems — formatting, time zones

• No paging

• No searching

• No provision for how to show extra/custom data

• No way to show detailed progress

• No way to handle “follow-ons”

Track your explorations.http://blog.apps.npr.org/2014/09/02/reusable-data-

processing.html

Have a use case.

Share your work.

Make it easy for others to participate.http://opensourcedesign.is/blogging_about/import-designers/

Good READMEs

• Quick and clear description

• A screenshot (seriously)

• Easy setup instructions

• Contribution instructions

• Recommended bugs to work on

Be nice.

• Respond to bugs and PRs quickly (even if just to say you can't get to it right away)

• Always use a friendly tone

• Be encouraging and constructive; don't say what's wrong, suggest how it could be better

• Say thank you!

Side Projects

Community Projects

ありがとうございます！Rob Brackett rob@robbrackett.com @mr0grog GitHub.com/mr0grog flickr.com/mr0grog !

servicetracker.cityofchicago.org github.com/codeforamerica/srtracker http://dev.cityofchicago.org