2011 06 11_presentation_nic_apowerpoint

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Social Media MarketingNational Interscholastic Cycling Association

THe Media

Traditional

•Audience Development: Radio Waves, direct mail, television, etc. •Engagement editorial content, advertising strategies and promotions•Revenue Source: Advertising sales

The Media

Social

Audience Development: Facebook, Twitter, Foursquare Engagement: Editorial Content & Promotions Revenue Source: Brand Sales

SOcial Media Audience Development

The Argument Against “Groups” for Organizations

Best for friends, Family & Classrooms

Facebook is still in development

Cannot transfer Group Members to Fans

No Ads, Apps, etc.

Less Control

No Measurement

SOcial Media Audience Development

SOcial Media Audience Development

SOcial Media Audience Development

SOcial Media Audience Development

Facebook Objects

SOcial Media Audience Development

SOcial Media Audience Development

Best ROI

PPC

Sponsored Stories

Test, Test Test

Artwork

Target: Friends, Fans and other

Facebook Page Fans (Bicycling Magazine)

Who are Your Fans?

Advocates

Looking for deal

Influentials

HOw to Talk to your Fans

1.Be Genuine

2.Provide Sharable Information

3.Arm your Advocates

4.Ask Questions

BE REAL:

Profile Image

Show ownership

Show humility BE DEMOCRATIC:

Allow users to post on page

Don’t delete comments or posts from fans

SOcial Media Engagement

SOcial Media Engagement

EdgeRank

SOcial Media Engagement

TerminologyEdge: (Comment, “Like”, create, “tag,” viewing of photos, page, link).

Affinity: relationship* between “engager” and news feed owner. *how much and how the two interact, how many mutual friends,

Weight: Comments are weighted more than “Likes”

Time Decay: Old “edges” get removed from news feed.

SOcial Media Engagement

50% of Facebook users check only “Top News”

Develop a “Content Bank”

Develop a “Conversation Calendar”

Run Facebook promotions

Target your messages

How Do you Not drop off the face of the Facebook News feed?

SOcial Media Engagement

Content Bank

Photos/Videos

News Updates

Athlete Profile Stories

Gear Reviews

Training Plans

Promotions

Outside Content

Polls

Partner Messages

Trainer Q & A

SOcial Media Engagement

Conversation Calendar

SOcial Media Engagement

Facebook Promotions

SOcial Media Engagement

Target Messages

Segmentation

Events

Objects

SOcial Media Revenue

Marketing

Added value for Sponsors

Brand Development

Volunteer Organization

Randoms

Use 80 characters or less

Rule of 50/50, 50% Promotional, 50% editorial

Post before 9am or after 6pm (M-F)

Post Saturday & Sunday in the am.

NICA Twitter What you may not know

•Twitter is best for B2B•Most Twitter users never post, but are listening - post photos, videos and news for the listeners•80% of your posts should be responses - make sure you engage with potential sponsors. Reply to their posts, retweet their posts. •Use those 20% to be a resource - Videos, news article links

Twitter

Two Experiences, One Reality

http://youtu.be/4AN4_N5N52U

http://youtu.be/7jT0JT3N47g