Post on 17-Aug-2018
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2009 e-Learning Course List (revised 06/30/09)
Caliber Data Training
in partnership with Serebra Learning Corporation
Terri Bumgardner
VP of Sales & Marketing 800/938-1222 terri.bumgardner@caliberdt.com
Caliber Data Training • 5901 North Cicero Avenue – Suite 610 • Chicago, Illinois 60646
Phone: (773) 794-1222 (800) 938-1222 FAX: (773) 794-1225 www.caliberdt.com
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2009 Pay-Per-Use e-learning price structure*
Course Code (listed alphabetically)
Price/course/user for
3-month access
Price/course/user for
12-month access
CC $36 $72
FC $36 $72
IP $36 $72
MLE – Technical Series -- $78/series
MLE – Desktop Series -- $48/series
NGE – IT Skills -- $136
NGE – Desktop Computer Skills -- $82
NGE – Professional and Business Skills -- $108
PL $36 $72
SKE -- $48
WN $36 $72
WT $36 $72
*Prices subject to change. Volume pricing is also available.
For more information, call 800/938-1222 or send email to course-info@caliberdt.com.
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Course Catalog
June 30, 2009 For Information on Training for Earlier Releases of Applications, Please call 1-800-567-7766.
Course Catalog .......................................................................................... 3
IT Skills .................................................................................................... 18 Business Skills for the IT Professional Solution Area ................................................................................................ 18
PROJECT MANAGEMENT ............................................................................................................................................................ 18 PRINCE2 Foundations .......................................................................................................................................................... 18
Enterprise Database Systems................................................................................................................................... 18 IBM & LOTUS - ENTERPRISE DATABASE SYSTEMS ...................................................................................................................... 18 DB2 Universal Database ....................................................................................................................................................... 18
MICROSOFT SQL ...................................................................................................................................................................... 18 SQL for the Windows Environment ........................................................................................................................................ 18
MICROSOFT SQL SERVER 2000 ................................................................................................................................................ 18 Microsoft SQL Server 2000 Admin MCDBA MCSA MCSE 70-228 ........................................................................................ 18 Microsoft SQL Server 2000 Database Administration I .......................................................................................................... 18 Microsoft SQL Server 2000 Database Administration II ......................................................................................................... 18 Microsoft SQL Server 2000 Database Administration III ........................................................................................................ 18 Microsoft SQL Server 2000 Database Design MCSE 70-229 ................................................................................................ 19 Microsoft SQL Server 2000 Database Implementation .......................................................................................................... 19
MICROSOFT SQL SERVER 2005 ................................................................................................................................................ 19 Microsoft SQL Server 2005 Admin MCITP 70-444 ................................................................................................................ 19 Microsoft SQL Server 2005 Data Access MCITP 70-442 ....................................................................................................... 19 Microsoft SQL Server 2005 Design MCITP 70-443 ............................................................................................................... 19 Microsoft SQL Server 2005 MCTS 70-431 ............................................................................................................................ 20 Microsoft SQL Server 2005 Solutions MCITP 70-441 ............................................................................................................ 20 Microsoft SQL Server 2005 Upgrade MCITP 70-447 ............................................................................................................. 20 Microsoft SQL Server 2005: Database Maintenance ............................................................................................................. 20 Microsoft SQL Server 2005: Designing and Optimizing Data Access .................................................................................... 21 Microsoft SQL Server 2005: Designing Database Solutions .................................................................................................. 21 Microsoft SQL Server 2005: Implementation and Maintenance ............................................................................................. 21 Microsoft SQL Server 2005: Infrastructure Design ................................................................................................................. 21
SAP R/3 RELEASE 4.6 .............................................................................................................................................................. 21 Moving to SAP R/3 Release 4.6 ............................................................................................................................................ 21 Overview of SAP R/3 Release 4.6 ......................................................................................................................................... 21 SAP ABAP Programming Fundamentals ............................................................................................................................... 21 SAP Overview for Project Teams .......................................................................................................................................... 21
SQL ........................................................................................................................................................................................ 21 Generic SQL ......................................................................................................................................................................... 21
SYBASE ................................................................................................................................................................................... 21 PowerBuilder 9 ...................................................................................................................................................................... 21 Sybase .................................................................................................................................................................................. 22
SYSTEMS AND DATABASE DESIGN .............................................................................................................................................. 22 Database Design................................................................................................................................................................... 22 Database Fundamentals ....................................................................................................................................................... 22
ORACLE 11I ............................................................................................................................................................................. 22 Oracle 11i E-Business Suite: Essentials for Implementers..................................................................................................... 22 Oracle 11i E-Business Suite: System Administrator Fundamentals ....................................................................................... 22 Oracle 11i: Navigate Oracle Applications .............................................................................................................................. 22 Oracle 11i: Project Foundation Fundamentals ....................................................................................................................... 22
ORACLE 10G ............................................................................................................................................................................ 22 Oracle 10g Administration ..................................................................................................................................................... 22 Oracle 10g Administration Exam IZ0-043 .............................................................................................................................. 22 Oracle Database 10g: Administration Workshop I Release 2 ................................................................................................. 23 Oracle Database 10g: Administration Workshop II ................................................................................................................ 23 Oracle Database 10g: Developing PL/SQL Program Units .................................................................................................... 23 Oracle Database 10g: New Features .................................................................................................................................... 23 Oracle Database 10g: Programming with PL/SQL I ............................................................................................................... 24 Oracle Database 10g: SQL Fundamentals I and II ................................................................................................................ 24
ORACLE 9I ............................................................................................................................................................................... 24
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Oracle9i Database Fundamentals 1Z0-031 ........................................................................................................................... 24 Oracle9i Database Fundamentals II 1Z0-032 ........................................................................................................................ 24 Oracle9i Database Fundamentals: Architecture and Management ........................................................................................ 25 Oracle9i Database Fundamentals: Backup and Recovery ..................................................................................................... 25 Oracle9i Database Fundamentals: Managing Data Storage .................................................................................................. 25 Oracle9i Database Fundamentals: Managing Database Access ........................................................................................... 25 Oracle9i Database Fundamentals: Network Administration ................................................................................................... 25 Oracle9i Database Performance Tuning 1Z0-033.................................................................................................................. 25 Oracle9i Database: Introduction to SQL ................................................................................................................................ 25 Oracle9i Database: New Features I ....................................................................................................................................... 25 Oracle9i Database: New Features II ...................................................................................................................................... 25 Oracle9i Database: Performance Tuning ............................................................................................................................... 25 Oracle9i SQL 1Z0-007 .......................................................................................................................................................... 25
ORACLE 11G ............................................................................................................................................................................ 26 Oracle Database 11g: New Features for Ad .......................................................................................................................... 26
ORACLE 8 ................................................................................................................................................................................ 26 Oracle 8 ................................................................................................................................................................................ 26
ORACLE DATABASE SYSTEMS .................................................................................................................................................... 26 Oracle Application Server 10g: Administration I ..................................................................................................................... 26
ORACLE LEGACY ...................................................................................................................................................................... 26 Oracle ................................................................................................................................................................................... 26
Internet and Network Technologies .......................................................................................................................... 26 CCSP ..................................................................................................................................................................................... 26 SNRS 1.0 Securing Networks with Cisco Routers and Switches ........................................................................................... 26
CISCO ...................................................................................................................................................................................... 27 BCMSN 3.0: Building Cisco Multilayer Switched Networks .................................................................................................... 27 BCMSN 642-811 ................................................................................................................................................................... 27 BCMSN 642-812 ................................................................................................................................................................... 27 BCRAN 642-821 ................................................................................................................................................................... 27 BSCI 3.0: Building Scalable Cisco Internetworks ................................................................................................................... 27 BSCI 642-801 ....................................................................................................................................................................... 28 BSCI 642-901 ....................................................................................................................................................................... 28 CIPT1 4.1: Cisco IP Telephony Part 1 ................................................................................................................................... 28 CIPT1 6.0: Implementing Cisco Unified Communications Manager Part 1 ............................................................................. 28 CIPT2 4.1: Cisco IP Telephony Part 2 ................................................................................................................................... 28 CIPT2 6.0: Implementing Cisco Unified Communications Manager Part 2 ............................................................................. 29 CIT 642-831 .......................................................................................................................................................................... 29 CVOICE 6.0: Cisco Voice over IP.......................................................................................................................................... 29 DESGN 2.0: Designing For Cisco Internetwork Solutions ...................................................................................................... 29 ICND1 1.0: Interconnecting Cisco Networking Devices Part 1 ............................................................................................... 29 ICND2 1.0: Interconnecting Cisco Networking Devices Part 2 ............................................................................................... 29 IINS 1.0: Security: Implementing Cisco IOS Network Security ............................................................................................... 30 IIUC 1.0: Implementing Cisco IOS Unified Communications .................................................................................................. 30 ISCW 1.0: Implementing Secure Converged Wide Area Networks ........................................................................................ 30 ISCW 642-825 ...................................................................................................................................................................... 30 IUWNE 1.0: Implementing Cisco Unified Wireless Networking Essentials ............................................................................. 30 ONT 1.0: Optimizing Converged Cisco Networks .................................................................................................................. 31 ONT 642-845 ........................................................................................................................................................................ 31 QoS 2.1: Implementing Cisco Quality of Service ................................................................................................................... 31
CISCO ARCH ........................................................................................................................................................................... 31 ARCH 2.0: Designing Cisco Network Service Architectures .................................................................................................. 31
CISCO CCDA/CCDP CERTIFICATION ......................................................................................................................................... 31 CCDA 640-863 ...................................................................................................................................................................... 31 DESGN 1.2 Designing for Cisco Internetwork Solutions ........................................................................................................ 31
CISCO CCNA & CCNP ............................................................................................................................................................. 32 CCNA 640-801 ...................................................................................................................................................................... 32 CCNA 640-802 ...................................................................................................................................................................... 32 ICND1 640-822 ..................................................................................................................................................................... 32 ICND2 640-816 ..................................................................................................................................................................... 32
CISCO CIPT SPECIALIST ........................................................................................................................................................... 33 CIPT1 4.0: Cisco IP Telephony Part 1 ................................................................................................................................... 33
COMPTIA INET+ ...................................................................................................................................................................... 33 CompTIA i-Net+: Internet and Web Technologies ................................................................................................................. 33
COMPTIA NETWORKING, INTERNETWORKING, AND SECURITY TECHNOLOGIES .............................................................................. 33 CompTIA Network+ ............................................................................................................................................................... 33 CompTIA Network+ 2005 ...................................................................................................................................................... 33 CompTIA Network+ 2005 (N10-003) ..................................................................................................................................... 33 CompTIA Network+ 2009 ...................................................................................................................................................... 33 CompTIA Security+ 2008 ...................................................................................................................................................... 33
DATA/TELECOMMUNICATIONS .................................................................................................................................................... 34 Convergence of Technologies ............................................................................................................................................... 34 Design and Implementation of Voice Networks ..................................................................................................................... 34 Frame Relay ......................................................................................................................................................................... 34 Introduction to Multiprotocol Label Switching ......................................................................................................................... 34 Introduction to Telecommunications ...................................................................................................................................... 34
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IP Telephony Principles and Applications .............................................................................................................................. 34 IPv6 and Future Applications ................................................................................................................................................. 34 Lightweight Directory Access Protocol................................................................................................................................... 34 Quality of Service .................................................................................................................................................................. 34 Signaling Systems ................................................................................................................................................................. 34 SONET/SDH ......................................................................................................................................................................... 34 Telecommunications Fundamentals ...................................................................................................................................... 34 The Basics ............................................................................................................................................................................ 34
EMC ....................................................................................................................................................................................... 34 Information Storage and Management (Storage Technology Foundations) ........................................................................... 34
ISC 2 ....................................................................................................................................................................................... 34 The Information Systems Security Engineering Professional (ISSEP) Domains .................................................................... 34 The Systems Security Certified Practitioner (SSCP) Domains ............................................................................................... 34
ITIL VERSION 2 ........................................................................................................................................................................ 35 EX0-100 ................................................................................................................................................................................ 35
ITIL VERSION 3 ........................................................................................................................................................................ 35 EX0-101 ................................................................................................................................................................................ 35
NETWORK CONCEPTS ............................................................................................................................................................... 35 Client/Server ......................................................................................................................................................................... 35 Data Warehousing ................................................................................................................................................................ 35 Implementation of Data Networks.......................................................................................................................................... 35 Internetworking Devices ........................................................................................................................................................ 35 Introduction to Local Area Networks ...................................................................................................................................... 35 Introduction to Networking ..................................................................................................................................................... 35 Introduction to TCP/IP ........................................................................................................................................................... 35 Introduction to Wide Area Networks ...................................................................................................................................... 36 Network Basics ..................................................................................................................................................................... 36 Network Design ..................................................................................................................................................................... 36 Protocol Analysis................................................................................................................................................................... 36 TCP/IP: Mobile IP and IP Mobility.......................................................................................................................................... 36 TCP/IP: Network Management Protocols .............................................................................................................................. 36 TCP/IP: Protocols for Securing Web Transactions ................................................................................................................ 36
NETWORKING AND TELECOMMUNICATIONS FUNDAMENTALS ......................................................................................................... 36 Voice over IP Fundamentals ................................................................................................................................................. 36
SECURITY SOLUTIONS ............................................................................................................................................................... 36 CISSP Security Professional ................................................................................................................................................. 36 CompTIA Security+ ............................................................................................................................................................... 36 CompTIA Security+ SY0-101 ................................................................................................................................................ 36 Information System Security.................................................................................................................................................. 36 Security Concepts ................................................................................................................................................................. 36 The Certified Information Systems Security Professional (CISSP) Domains .......................................................................... 37
SECURITY TECHNOLOGIES ........................................................................................................................................................ 37 Check Point Certified Security Administrator (CCSA) NGX.................................................................................................... 37
WIRELESS ................................................................................................................................................................................ 37 CWNA: Certification Wireless Network Administrator ............................................................................................................ 37 Understanding and Evaluating RFID Technology for your Business ...................................................................................... 37
WIRELESS COMMUNICATIONS .................................................................................................................................................... 37 Advanced Wireless Technologies.......................................................................................................................................... 37
IT Business ............................................................................................................................................................... 37 IT BUSINESS ............................................................................................................................................................................ 37 e-Commerce (Ver. II) ............................................................................................................................................................ 37 Customer Support, Professionalism ...................................................................................................................................... 37 HDI - Customer Support Specialist ........................................................................................................................................ 37 HDI - Customer Support Specialist, Process ......................................................................................................................... 37 HDI - Customer Support Specialist, Professionalism ............................................................................................................. 37 Internal Consulting for the Technical Professional ................................................................................................................. 37 Managing Technical Professionals ........................................................................................................................................ 37 Moving from Technical Professional to Management ............................................................................................................ 37 Running an Online Business ................................................................................................................................................. 38 Strategic IT Planning ............................................................................................................................................................. 38 Technical Support Agent Skills .............................................................................................................................................. 38 Web Strategies for Business ................................................................................................................................................. 38
Mainframe ................................................................................................................................................................. 38 GENERIC LANGUAGES ............................................................................................................................................................... 38 COBOL ................................................................................................................................................................................. 38 FOCUS ................................................................................................................................................................................. 38 Micro Focus COBOL ............................................................................................................................................................. 39 SQL for Mainframes .............................................................................................................................................................. 39
IBM ......................................................................................................................................................................................... 39 Assembler Language Programming ...................................................................................................................................... 39 C/C++ Programming ............................................................................................................................................................. 39 CICS/ESA ............................................................................................................................................................................. 39 CMS ...................................................................................................................................................................................... 39 DB2 ....................................................................................................................................................................................... 39 DB2 Warehouse .................................................................................................................................................................... 39
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EASYTRIEVE ....................................................................................................................................................................... 39 ISPF ...................................................................................................................................................................................... 39 Java ...................................................................................................................................................................................... 39 JCL Coding ........................................................................................................................................................................... 39 JES2 ..................................................................................................................................................................................... 40 MQ Series ............................................................................................................................................................................. 40 MVS ...................................................................................................................................................................................... 40 OS/390.................................................................................................................................................................................. 40 Parallel Sysplex .................................................................................................................................................................... 40 QMF ...................................................................................................................................................................................... 40 REXX Programming .............................................................................................................................................................. 40 SMP/E................................................................................................................................................................................... 40 TSO/E ................................................................................................................................................................................... 40 UNIX System Services .......................................................................................................................................................... 40 VM Concepts ........................................................................................................................................................................ 40 VSAM ................................................................................................................................................................................... 40 XEDIT ................................................................................................................................................................................... 40
Operating Systems and Server Technologies ........................................................................................................... 40 COMPTIA A+ ........................................................................................................................................................................... 40 CompTIA A+ 2006 Depot Technician .................................................................................................................................... 40 CompTIA A+ 2006 Essentials ............................................................................................................................................... 40 CompTIA A+ 2006 IT Technician .......................................................................................................................................... 40 CompTIA A+ 2006 Remote Support Technician .................................................................................................................... 40 CompTIA A+ Depot Technician 220-604 ............................................................................................................................... 41 CompTIA A+ Essentials 220-601 .......................................................................................................................................... 41 CompTIA A+ IT Technician 220-602 ..................................................................................................................................... 41 CompTIA A+ Remote Support Technician 220-603 ............................................................................................................... 41
COMPTIA OPERATING SYSTEMS AND SERVERS .......................................................................................................................... 42 CompTIA Server+ 2005 ........................................................................................................................................................ 42 CompTIA Server+ 2005 (SK0-002)........................................................................................................................................ 42
IBM WEBSPHERE ..................................................................................................................................................................... 42 IBM WebSphere 7.0 .............................................................................................................................................................. 42 WebSphere Studio Application Developer 5.0 & J2EE .......................................................................................................... 43
IT PROFESSIONAL ..................................................................................................................................................................... 43 Microsoft Exchange Server 2007 Admin ................................................................................................................................ 43
LINUX ...................................................................................................................................................................................... 43 Linux Configuring Services .................................................................................................................................................... 43 Linux Fundamentals .............................................................................................................................................................. 43
LINUX LPI ................................................................................................................................................................................ 43 LPIC Junior Level Linux Professional (LPIC-1) Exam 101 ..................................................................................................... 43 LPIC Junior Level Linux Professional (LPIC-1) Exam 102 ..................................................................................................... 43
LINUX LPI LEVEL 1 .................................................................................................................................................................... 44 Linux: System Administration Update II ................................................................................................................................. 44 Linux: System Administration Update IV ................................................................................................................................ 44
LINUX LPI LEVEL 2 .................................................................................................................................................................... 44 Linux Intermediate System Administration ............................................................................................................................. 44
LINUX RED HAT ........................................................................................................................................................................ 44 Linux Red Hat Technician RHCT RH202 ............................................................................................................................... 44
LOTUS DOMINO R6 ................................................................................................................................................................... 44 IBM Lotus: Collaboration using Sametime and QuickPlace ................................................................................................... 44
MICROSOFT ENTERPRISE SERVERS ........................................................................................................................................... 44 Microsoft ISA Server 2004 .................................................................................................................................................... 44 Microsoft Office Project 2007 MCTS 70-632.......................................................................................................................... 44 Microsoft Project Server 2003 ............................................................................................................................................... 44 Microsoft Project Server 2003: Planning, Deploying, and Managing an Enterprise Project Management Solution ................. 44 Microsoft SharePoint Portal Server 2003 ............................................................................................................................... 44 Microsoft SharePoint Server 2007 MCTS 70-542 .................................................................................................................. 45 Microsoft SharePoint Server 2007 MCTS 70-630 .................................................................................................................. 45 Microsoft Systems Management Server 2003: Management and Administration ................................................................... 45 Microsoft Systems Management Server 2003: Planning and Deployment ............................................................................. 45 MS Exchange Server 5.5 ...................................................................................................................................................... 45 Windows SharePoint Services 3.0 MCTS 70-541 .................................................................................................................. 46
MICROSOFT EXCHANGE 2000 .................................................................................................................................................... 46 Microsoft Exchange Server 2000 Administration ................................................................................................................... 46
MICROSOFT EXCHANGE 2003 .................................................................................................................................................... 46 Microsoft Exchange Server 2003 MCSA/MCSE 70-284 ........................................................................................................ 46 Microsoft Exchange Server 2003: Designing a Messaging Organization ............................................................................... 46 Microsoft Exchange Server 2003: Implementing and Managing a Messaging Infrastructure .................................................. 46
MICROSOFT EXCHANGE 2007 .................................................................................................................................................... 47 Microsoft Exchange Server 2007 MCTS 70-236 .................................................................................................................... 47
MICROSOFT EXCHANGE SERVER 2000 ....................................................................................................................................... 47 Designing and Deploying Microsoft Exchange 2000 Server................................................................................................... 47 Implementing and Administering Microsoft Exchange 2000 Server ....................................................................................... 47 Introducing Microsoft Exchange 2000 Server ........................................................................................................................ 47
MICROSOFT EXCHANGE SERVER 2007 ....................................................................................................................................... 47
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Microsoft Exchange Server 2007: Configuration .................................................................................................................... 47 MICROSOFT INTERNET INFORMATION SERVICES 5.0 .................................................................................................................... 47 Administering Microsoft Internet Information Services 5.0 ..................................................................................................... 47
MICROSOFT INTERNET SECURITY AND ACCELERATION SERVER 2000 ........................................................................................... 47 Microsoft Commerce Server 2000 ......................................................................................................................................... 47
MICROSOFT SHAREPOINT SERVER 2007 .................................................................................................................................... 47 Microsoft Office Sharepoint Server 2007 Application Development ....................................................................................... 47
MICROSOFT SMALL BUSINESS SERVER 2000 .............................................................................................................................. 48 Microsoft Small Business Server 2000 Solutions ................................................................................................................... 48 Microsoft Small Business Server 2000: Advanced Features .................................................................................................. 48
MICROSOFT SUPPORT TECHNOLOGIES ....................................................................................................................................... 48 Microsoft MCDST: Supporting Users and Troubleshooting a Windows XP Operating System ............................................... 48 Microsoft MCDST: Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System ........ 48
MICROSOFT WINDOWS 2000 ..................................................................................................................................................... 48 Implementing Microsoft Cluster Service on Windows 2000 Advanced Server ........................................................................ 48 Managing Microsoft Windows 2000 in a Network Environment .............................................................................................. 48 Microsoft Windows 2000 - Installation and Administration ..................................................................................................... 48 Microsoft Windows 2000 - Migration Design .......................................................................................................................... 48 Microsoft Windows 2000 Basics ............................................................................................................................................ 49 Microsoft Windows 2000 Professional: Getting Started ......................................................................................................... 49 Microsoft Windows 2000 Professional: Installing, Configuring, Administering ........................................................................ 49 Microsoft Windows 2000 Script Host ..................................................................................................................................... 49 Microsoft Windows 2000 Server Technologies: Designing Highly available Web Solutions ................................................... 49 Microsoft Windows 2000 Server: Installing, Configuring, Administering ................................................................................. 49 Microsoft Windows 2000: Active Directory Design ................................................................................................................. 49 Microsoft Windows 2000: Core Technologies ........................................................................................................................ 50 Microsoft Windows 2000: Directory Design ........................................................................................................................... 50 Microsoft Windows 2000: Implementing a Network Infrastructure .......................................................................................... 50 Microsoft Windows 2000: Implementing an Active Directory Infrastructure ............................................................................ 50 Microsoft Windows 2000: Network Administration ................................................................................................................. 50 Microsoft Windows 2000: Network Design ............................................................................................................................ 51 Microsoft Windows 2000: Network Management ................................................................................................................... 51 Microsoft Windows 2000: Security Design ............................................................................................................................. 51
MICROSOFT WINDOWS SERVER 2003 ........................................................................................................................................ 52 Microsoft Windows 2003 Server: Active Directory ................................................................................................................. 52 Microsoft Windows 2003 Server: Administration .................................................................................................................... 52 Microsoft Windows 2003 Server: Migrating from NT Server 4.0 to .NET Directory Services .................................................. 52 Microsoft Windows Server 2003 ............................................................................................................................................ 52 Microsoft Windows Server 2003 Infrastructure ...................................................................................................................... 52 Microsoft Windows Server 2003: Designing an Active Directory and Network Infrastructure .................................................. 53 Microsoft Windows Server 2003: Designing Security for Networks ........................................................................................ 53 Microsoft Windows Server 2003: Implementing and Administering Security for Networks ..................................................... 53 Microsoft Windows Server 2003: Implementing, Managing, and Maintaining a Network Infrastructure .................................. 53 Microsoft Windows Server 2003: Internet Information Services ............................................................................................. 53 Microsoft Windows Server 2003: Introduction ........................................................................................................................ 53 Microsoft Windows Server 2003: Managing and Maintaining the Server Environment ........................................................... 53 Microsoft Windows Server 2003: Network Management ........................................................................................................ 54 Microsoft Windows Server 2003: Network Planning .............................................................................................................. 54 Microsoft Windows Server 2003: Planning and Maintaining a Network Infrastructure ............................................................ 54 Microsoft Windows Server 2003: Planning, Implementing, and Maintaining the Active Directory Infrastructure...................... 54 Microsoft Windows Server 2003: Security ............................................................................................................................. 54 Microsoft Windows Server 2003: Security Admin MCSA/MCSE 70-299 ................................................................................ 55 Microsoft Windows Server 2003: Updating Support Skills for MCSAs on Windows 2000 ....................................................... 55 Microsoft Windows Server 2003: Upgrading Support Skills for MCSEs on Windows 2000..................................................... 55
MICROSOFT WINDOWS SERVER 2008 ........................................................................................................................................ 55 Microsoft Windows Server 2008: Configuring Active Directory .............................................................................................. 55 Microsoft Windows Server 2008: Configuring Applications Infrastructure .............................................................................. 55 Microsoft Windows Server 2008: Configuring Network Infrastructure..................................................................................... 55 Microsoft Windows Server 2008: Enterprise Administration ................................................................................................... 56 Microsoft Windows Server 2008: New Features .................................................................................................................... 56 Microsoft Windows Server 2008: Server Administration ........................................................................................................ 56 Windows Server 2008 Active Directory MCTS 70-640 ........................................................................................................... 56 Windows Server 2008 Applications MCTS 70-643 ................................................................................................................ 56 Windows Server 2008 Networking MCTS 70-642 .................................................................................................................. 56
MICROSOFT WINDOWS VISTA .................................................................................................................................................... 57 Deploying and Maintaining Windows Vista Client and Microsoft Office 2007 System Desktops ............................................. 57 Microsoft Windows Vista Client Configuration ....................................................................................................................... 57 Microsoft Windows Vista Client for Enterprise Support Technicians ...................................................................................... 57
MICROSOFT WINDOWS VISTA ................................................................................................................................................... 57 Windows Vista Configuration ................................................................................................................................................. 57 Windows Vista Desktop ......................................................................................................................................................... 57 Windows Vista Enterprise Support MCITP 70-622 ................................................................................................................ 58 Windows Vista Upgrade ........................................................................................................................................................ 58
MICROSOFT WINDOWS XP ........................................................................................................................................................ 58 Microsoft Windows XP Application Support ........................................................................................................................... 58
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Microsoft Windows XP Professional ...................................................................................................................................... 58 Microsoft Windows XP Professional: Installation and Configuration I ..................................................................................... 58 Microsoft Windows XP Professional: Installation and Configuration II .................................................................................... 58 Microsoft Windows XP Professional: Installation and Configuration III ................................................................................... 58 Microsoft Windows XP System Support ................................................................................................................................ 58
NOVELL ................................................................................................................................................................................... 58 Novell 560 CNE .................................................................................................................................................................... 58 Novell 570 CNE Advanced Administration ............................................................................................................................. 59 SUSE Linux Fundamentals ................................................................................................................................................... 59
NOVELL SUSE LINUX................................................................................................................................................................ 59 SUSE Linux Fundamentals ................................................................................................................................................... 59
ORACLE OPERATING SYSTEMS AND SERVERS ............................................................................................................................ 59 Oracle Application Server 10g: Administration I ..................................................................................................................... 59 Oracle Application Server 10g: Administration II .................................................................................................................... 59
SUN SOLARIS 8 ........................................................................................................................................................................ 59 Sun Microsystems Solaris 8: System Administrator 310-011 ................................................................................................. 59
SUN SOLARIS 9 ........................................................................................................................................................................ 59 Solaris 9 System Administrator 310-014/310-015 .................................................................................................................. 59 Sun Microsystems Solaris 9: System Administration I ........................................................................................................... 60 Sun Microsystems Solaris 9: System Administration II .......................................................................................................... 60
UNIX ....................................................................................................................................................................................... 60 HP-UX................................................................................................................................................................................... 60 Sun Solaris 2.x ...................................................................................................................................................................... 60 UNIX Primer Series ............................................................................................................................................................... 60 UNIX: Operating System Fundamentals ................................................................................................................................ 60 UNIX: Shell Programming ..................................................................................................................................................... 60 UNIX: System Administration ................................................................................................................................................ 60 UNIX: The User Environment ................................................................................................................................................ 60
WINDOWS SHAREPOINT SERVICES 3.0 ....................................................................................................................................... 60 Microsoft SharePoint Services (WSS) 3.0 ............................................................................................................................. 60 Microsoft Windows SharePoint Services 3.0 - Application Development ............................................................................... 60
Project Effectiveness ................................................................................................................................................ 60 BUSINESS ANALYSIS ................................................................................................................................................................. 60 Certified Business Analysis Professional (CBAP) .................................................................................................................. 60
PROJECT MANAGEMENT ............................................................................................................................................................ 61 Managing Software Project Outsourcing ............................................................................................................................... 61 Portfolio Management (PMI® Standard-aligned) ................................................................................................................... 61 Program Management (PMI Standard-aligned) ..................................................................................................................... 61 Project Communications Management (PMBOK® Guide - Third Edition-aligned) .................................................................. 61 Project Cost Management (PMBOK Guide - Fourth Edition-aligned) ..................................................................................... 61 Project Cost Management (PMBOK® Guide -Third Edition-aligned) ...................................................................................... 61 Project Human Resource Management (PMBOK® Guide - Third Edition-aligned) ................................................................. 61 Project Integration Management (PMBOK Guide - Fourth Edition-aligned) ............................................................................ 61 Project Integration Management (PMBOK® Guide - Third Edition-aligned) ........................................................................... 61 Project Management Essentials - (PMBOK Guide - Fourth Edition-aligned) .......................................................................... 61 Project Management Essentials - (PMBOK® Guide - Third Edition-aligned) .......................................................................... 61 Project Management for IT Professionals .............................................................................................................................. 61 Project Management for Non-Project Managers .................................................................................................................... 61 Project Management for Software Developers ...................................................................................................................... 62 Project Management Professional Responsibility .................................................................................................................. 62 Project Procurement Management (PMBOK® Guide - Third Edition-aligned) ........................................................................ 62 Project Quality Management (PMBOK® Guide - Third Edition-aligned) ................................................................................. 62 Project Risk Management (PMBOK® Guide - Third Edition-aligned) ..................................................................................... 62 Project Scope Management (PMBOK Guide - Fourth Edition-aligned) .................................................................................. 62 Project Scope Management (PMBOK® Guide - Third Edition-aligned) .................................................................................. 62 Project Time Management (PMBOK Guide - Fourth Edition-aligned) .................................................................................... 62 Project Time Management (PMBOK® Guide - Third Edition-aligned) .................................................................................... 62 Strategic Project Management for IT Projects ....................................................................................................................... 62
TEAM BUILDING ........................................................................................................................................................................ 62 High-Performance Onsite-and Virtual Teams ........................................................................................................................ 62 Making Teams Work: Capitalizing on Conflict ........................................................................................................................ 62 Participating in Teams ........................................................................................................................................................... 62
Software Development .............................................................................................................................................. 62 ACTUATE ................................................................................................................................................................................. 62 Developer Workbench ........................................................................................................................................................... 62
AS/400 & ISERIES .................................................................................................................................................................... 63 RPG IV Programming ........................................................................................................................................................... 63
GENERIC LANGUAGES ............................................................................................................................................................... 63 ANSI C Programming ............................................................................................................................................................ 63 C++ programming ................................................................................................................................................................. 63 Perl Programming Fundamentals .......................................................................................................................................... 63
IBM WEBSPHERE ..................................................................................................................................................................... 63 Developing with IBM Rational Application Developer for WebSphere Software V6.1 ............................................................. 63
JAVA 2 PROGRAMMING.............................................................................................................................................................. 63 Java 1.2 Developer ............................................................................................................................................................... 63
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Java 2 5.0 Programmer Certification 310-055 ....................................................................................................................... 63 Java 2 5.0 Programming ....................................................................................................................................................... 64 Java 2 Developer .................................................................................................................................................................. 64 Java 2 Enterprise Design ...................................................................................................................................................... 64 Java 2 Programmer Certification 310-035 ............................................................................................................................. 64 Java Enterprise Development with the J2EE: Client Development, Application Deployment, and Security ............................ 64 Java Enterprise Development with the J2EE: Overview of the J2EE Architecture.................................................................. 64 Java Programming with J2SE 1.4.......................................................................................................................................... 64 Java Programming with J2SE 5.0.......................................................................................................................................... 65 Java Programming with J2SE: Update from 1.4 to 5.0........................................................................................................... 65 Java Programming with Java SE 6.0 ..................................................................................................................................... 65 Java Swing ........................................................................................................................................................................... 65 Java Web Services ............................................................................................................................................................... 65
LOTUS NOTES 5 ....................................................................................................................................................................... 65 Notes 5 Programming ........................................................................................................................................................... 65
MICROSOFT .NET ..................................................................................................................................................................... 65 Microsoft .NET Framework 3.5 and Visual Studio 2008: New Features ................................................................................. 65
MICROSOFT .NET SOFTWARE DEVELOPMENT TOOLS .................................................................................................................. 65 Microsoft .NET 2.0 App Development MCTS 70-536 ............................................................................................................. 65 Microsoft .NET 2.0 Distributed Apps MCTS 70-529 ............................................................................................................... 66 Microsoft .NET 2.0 Web Development MCTS 70-528 ............................................................................................................ 66 Microsoft .NET 2.0 Windows Development MCTS 70-526 ..................................................................................................... 66 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316 .................................................................................................. 67 Microsoft .NET Architectures MCP/MCSD 70-300 ................................................................................................................. 67 Microsoft .NET for Developers .............................................................................................................................................. 67 Microsoft .NET for Developers: ADO.NET with C# ................................................................................................................ 67 Microsoft .NET for Developers: ADO.NET with VB.NET ........................................................................................................ 67 Microsoft .NET for Developers: Analyzing Requirements and Defining Solution Architectures ............................................... 67 Microsoft .NET for Developers: Building Server Components with C# ................................................................................... 67 Microsoft .NET for Developers: Building Server Components with VB.NET ........................................................................... 67 Microsoft .NET for Developers: Building XML Web Services ................................................................................................. 68 Microsoft .NET for Developers: Building XML Web Services with C# .................................................................................... 68 Microsoft .NET for Developers: C# for the C++ Developer..................................................................................................... 68 Microsoft .NET for Developers: C# for the VB6 Developer..................................................................................................... 68 Microsoft .NET for Developers: Configuration and Security with C# ...................................................................................... 68 Microsoft .NET for Developers: Configuration and Security with VB.NET .............................................................................. 68 Microsoft .NET for Developers: Creating User Services for Windows Applications with C# .................................................... 68 Microsoft .NET for Developers: Creating User Services for Windows Applications with VB.NET ........................................... 68 Microsoft .NET for Developers: Foundations of ASP.NET with C# ......................................................................................... 68 Microsoft .NET for Developers: Foundations of ASP.NET with VB.NET ................................................................................ 68 Microsoft .NET for Developers: Implementing Security for C# Applications ........................................................................... 68 Microsoft .NET for Developers: Implementing Security for VB.NET Applications ................................................................... 68 Microsoft .NET for Developers: Mastering ASP.NET with C# ................................................................................................ 68 Microsoft .NET for Developers: Mastering ASP.NET with VB.NET ........................................................................................ 69 Microsoft .NET for Developers: Testing, Debugging and Maintaining Windows Applications in C# ........................................ 69 Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in C# .............................................. 69 Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in VB.NET ...................................... 69 Microsoft .NET for Developers: Testing, Debugging, and Maintaining Windows Application in VB.NET ................................. 69 Microsoft .NET for Developers: Visual Basic .NET for the VB6 Developer ............................................................................. 69 Microsoft .NET for Developers: Web-based Application Deployment ..................................................................................... 69 Microsoft .NET for Developers: Windows-Based Application Deployment ............................................................................. 69 Microsoft .NET Framework 2.0: Application Development Foundation with C# 2005 ............................................................. 69 Microsoft .NET Framework 2.0: Application Development Foundation with Visual Basic 2005 .............................................. 69 Microsoft .NET Framework 2.0: Developing Web-based Client Applications with C# 2005 and ASP.NET 2.0 ....................... 69 Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0 ......... 69 Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with C# 2005 ............................................. 69 Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with Visual Basic 2005 .............................. 70 Microsoft .NET Framework 2.0: Distributed Application Development with C# 2005 .............................................................. 70 Microsoft .NET Framework 2.0: Distributed Application Development with Visual Basic 2005 ............................................... 70 Microsoft .NET Framework 2.0: New Features for Developers Using C# 2005 ...................................................................... 70 Microsoft .NET Framework 2.0: New Features for Developers Using Visual Basic 2005 ....................................................... 70 Microsoft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2008 ................................................ 70 Microsoft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 2008 ................................................. 70 Microsoft .NET Framework 3.5: Windows Communication Foundation with Visual Basic 2008 .............................................. 70 Microsoft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008 ........................................................... 70 Microsoft .NET Framework: Application Development Foundation with Visual Basic ............................................................. 70 Microsoft Visual Basic .NET for Web MCSD/MCAD 70-305 .................................................................................................. 70 Microsoft Visual Basic .NET for XML Web MCSD/MCAD 70-310 .......................................................................................... 71 Microsoft Visual Basic .NET Windows Apps MCSD/MCAD 70-306 ....................................................................................... 71
MICROSOFT VISUAL BASIC 2005 ................................................................................................................................................ 71 Microsoft Visual Basic 2005 .................................................................................................................................................. 71
MICROSOFT VISUAL BASIC 6.0 ................................................................................................................................................... 71 MS Visual Basic 6 - Active X/COM ........................................................................................................................................ 71 MS Visual Basic 6 - Database Access ................................................................................................................................... 71 MS Visual Basic 6.0 .............................................................................................................................................................. 71
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MS Visual Basic InterDev 6.0 ................................................................................................................................................ 71 MS Visual InterDev 6.0.......................................................................................................................................................... 71 Visual Basic 6 - Advanced Enterprise Client/Server Dev ....................................................................................................... 71 Visual Basic 6 - Enterprise Client/Server Dev ........................................................................................................................ 72 Visual Basic 6 - Primer Series ............................................................................................................................................... 72 Visual Basic 6 - Using the Win32 API .................................................................................................................................... 72
MICROSOFT VISUAL C# ............................................................................................................................................................. 72 Visual C# .............................................................................................................................................................................. 72 Visual C# Web Applications MCAD 70-315 ........................................................................................................................... 72 Visual C# XML MCAD 70-320 ............................................................................................................................................... 72
MICROSOFT VISUAL STUDIO .NET ............................................................................................................................................. 73 Visual Studio .NET Advanced Topics .................................................................................................................................... 73 Visual Studio .NET and ASP.NET ......................................................................................................................................... 73 Visual Studio .NET Overview ................................................................................................................................................ 73 Visual Studio .NET Programming with Visual C# ................................................................................................................... 73
MICROSOFT WEB PROGRAMMING .............................................................................................................................................. 73 ActiveX.................................................................................................................................................................................. 73 ASP Programming ................................................................................................................................................................ 73
SAS ........................................................................................................................................................................................ 73 SAS 8 Programming ............................................................................................................................................................. 73 SAS Programming ................................................................................................................................................................ 73
SOFTWARE DEVELOPMENT PRINCIPLES ...................................................................................................................................... 73 Best Practices for Software Programming ............................................................................................................................. 73 Developing a User-Centered Software Design Approach ...................................................................................................... 73 Rational Unified Process ....................................................................................................................................................... 73
SOFTWARE PROGRAMMING FUNDAMENTALS ............................................................................................................................... 74 Object-Oriented Analysis and Design with UML .................................................................................................................... 74 Software Programming Fundamentals .................................................................................................................................. 74 UML 2.0 ................................................................................................................................................................................ 74
SOFTWARE TESTING FOUNDATIONS ........................................................................................................................................... 74 Software Testing Foundations ............................................................................................................................................... 74
Web Design .............................................................................................................................................................. 74 ADOBE ..................................................................................................................................................................................... 74 Adobe Flash CS3 .................................................................................................................................................................. 74 Adobe Flash CS4 .................................................................................................................................................................. 74 Adobe Illustrator CS3 ............................................................................................................................................................ 74
CIW PROFESSIONAL ................................................................................................................................................................. 74 CIW Foundations 1D0-510 .................................................................................................................................................... 74 CIW Security 1D0-470........................................................................................................................................................... 75
MACROMEDIA ........................................................................................................................................................................... 75 Macromedia ColdFusion MX ................................................................................................................................................. 75 Macromedia Director 8.0 ....................................................................................................................................................... 75 Macromedia Dreamweaver 8: Website Development ............................................................................................................ 75 Macromedia Dreamweaver MX 2004: Website Development ................................................................................................ 75 Macromedia Dreamweaver MX: Website Development ......................................................................................................... 76 Macromedia Flash 8 .............................................................................................................................................................. 76 Macromedia Flash MX 2004: ActionScript 2.0 ....................................................................................................................... 76 Macromedia Flash MX 2004: Media Design .......................................................................................................................... 76 Macromedia Flash MX ActionScript For Developers: Experienced ........................................................................................ 76 Macromedia Flash MX: Foundation ....................................................................................................................................... 76 Macromedia Freehand 10: Foundation .................................................................................................................................. 76
MICROSOFT FRONTPAGE .......................................................................................................................................................... 76 Microsoft Office XP: Beginning FrontPage 2002 .................................................................................................................... 76
SCRIPTING AND WEB LANGUAGES .............................................................................................................................................. 76 HTML Programming .............................................................................................................................................................. 76 Advanced XML ...................................................................................................................................................................... 76 AJAX ..................................................................................................................................................................................... 77 CGI/Perl ................................................................................................................................................................................ 77 DHTML Basics ...................................................................................................................................................................... 77 Introduction to XML: Language Basics .................................................................................................................................. 77 JavaScript Client-Side Scripting ............................................................................................................................................ 77 PHP and MySQL ................................................................................................................................................................... 77 Web Publishing and Design with HTML 4.01 and XHTML ..................................................................................................... 77 XML ...................................................................................................................................................................................... 77
WEB AUTHORING TOOLS & LANGUAGES ..................................................................................................................................... 78 Web Services ........................................................................................................................................................................ 78
WEB SITE DESIGN - PRINCIPLES ................................................................................................................................................ 78 Web Site Design & Architecture ............................................................................................................................................ 78 Web Site Design & Graphics ................................................................................................................................................. 78 Web Site Design - Principles ................................................................................................................................................. 78
Desktop Computer Skills ........................................................................ 78 Adobe ....................................................................................................................................................................... 78
ADOBE ILLUSTRATOR 9 ............................................................................................................................................................. 78 ADOBE PHOTOSHOP 5.5 ............................................................................................................................................................ 78
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ADOBE PHOTOSHOP 6.0 ............................................................................................................................................................ 78 ADOBE PHOTOSHOP 7.0 ............................................................................................................................................................ 78 ADOBE PHOTOSHOP CS ............................................................................................................................................................ 78 ADOBE READER 6.0 .................................................................................................................................................................. 78
Best Practices for Desktop Users ............................................................................................................................. 78 INFORMATION SECURITY BEST PRACTICES FOR BUSINESS USERS ................................................................................................ 78
Crystal Reports ......................................................................................................................................................... 79 CRYSTAL REPORTS 8 ................................................................................................................................................................ 79 CRYSTAL REPORTS XI .............................................................................................................................................................. 79
Desktop Computer Skills ........................................................................................................................................... 79 ADOBE ..................................................................................................................................................................................... 79 Adobe Acrobat 8.0 ................................................................................................................................................................ 79
LOTUS NOTES 8 ....................................................................................................................................................................... 79 Lotus Notes 8: End User ....................................................................................................................................................... 79 Lotus Notes 8: New Features for End Users.......................................................................................................................... 79
MICROSOFT OFFICE 2007 ......................................................................................................................................................... 79 Microsoft Office 2007: Advanced Project ............................................................................................................................... 79 Microsoft Office 2007: Beginning Project ............................................................................................................................... 79 Microsoft Office 2007: Beginning Visio .................................................................................................................................. 79 Microsoft Office 2007: Collaborating, Communicating, and Sharing Information .................................................................... 79 Microsoft Office 2007: Outlook Web Access .......................................................................................................................... 79 Microsoft Office Live Meeting 2007 for End Users ................................................................................................................. 79 Microsoft Office Project Server 2007: Managing Projects ...................................................................................................... 79
Digital Media ............................................................................................................................................................. 79 DIGITAL MEDIA CONSUMER / HOME OFFICE ................................................................................................................................ 79
ECDL / ICDL ............................................................................................................................................................. 80 BCS CERTIFICATE .................................................................................................................................................................... 80 EDCL 4.0 ................................................................................................................................................................................ 80 EDCL 4.0 XP ........................................................................................................................................................................... 80 EDCL 4.5 ................................................................................................................................................................................ 80 IDCL 4.0 ................................................................................................................................................................................. 80 IDCL 4.0 XP ............................................................................................................................................................................ 80 IDCL 4.0 XP US ...................................................................................................................................................................... 80
GroupWise ................................................................................................................................................................ 81 GROUPWISE 5.5 ....................................................................................................................................................................... 81 GROUPWISE 6.5 ....................................................................................................................................................................... 81
Home Productivity ..................................................................................................................................................... 81 COMPUTING SKILLS .................................................................................................................................................................. 81 HOME PRODUCTIVITY CONSUMER/HOME OFFICE ........................................................................................................................ 81 INTERNET TECHNOLOGIES - PRIMER ........................................................................................................................................... 81 INTRODUCTION TO PCS ............................................................................................................................................................. 81
Lotus Notes ............................................................................................................................................................... 81 LOTUS NOTES 5: END USER ...................................................................................................................................................... 81 LOTUS NOTES 6.5: END USER ................................................................................................................................................... 81 LOTUS NOTES 7: END USER ...................................................................................................................................................... 82 LOTUS NOTES 8.5..................................................................................................................................................................... 82
Microsoft Internet Explorer ........................................................................................................................................ 82 MICROSOFT INTERNET EXPLORER 5.5 ........................................................................................................................................ 82 Internet Explorer 5.5: Getting Started .................................................................................................................................... 82
MICROSOFT INTERNET EXPLORER 6 ........................................................................................................................................... 82 Microsoft Internet Explorer 6 ................................................................................................................................................. 82
MICROSOFT INTERNET EXPLORER 7 ........................................................................................................................................... 82 Microsoft Internet Explorer 7: End User ................................................................................................................................. 82
Microsoft Vista for Home Office ................................................................................................................................ 82 MICROSOFT WINDOWS VISTA .................................................................................................................................................... 82
Microsoft Windows 2000 for End Users .................................................................................................................... 82 MICROSOFT WINDOWS 2000: GETTING STARTED ........................................................................................................................ 82 MICROSOFT WINDOWS 2000: ADVANCED ................................................................................................................................... 82 MICROSOFT WINDOWS 2000: INTERMEDIATE .............................................................................................................................. 82
Microsoft Windows Vista ........................................................................................................................................... 82 MICROSOFT WINDOWS VISTA: NEW FEATURES FOR END USERS .................................................................................................. 82
Microsoft Windows XP for End Users ....................................................................................................................... 82 MICROSOFT WINDOWS XP - NEW FEATURES .............................................................................................................................. 82 MICROSOFT WINDOWS XP FOR BEGINNERS ............................................................................................................................... 82 MICROSOFT WINDOWS XP: GETTING STARTED ........................................................................................................................... 82
Microsoft Works ........................................................................................................................................................ 82 MICROSOFT WORKS 2002 ......................................................................................................................................................... 82 MICROSOFT WORKS ................................................................................................................................................................. 82
PDAs ......................................................................................................................................................................... 83 PALM OS ................................................................................................................................................................................. 83
Personal Finance ...................................................................................................................................................... 83 QUICKBOOKS ........................................................................................................................................................................... 83 QUICKBOOKS 2002 .................................................................................................................................................................. 83
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QUICKBOOKS 2004 .................................................................................................................................................................. 83 SAP ........................................................................................................................................................................... 83
SAP END USER ........................................................................................................................................................................ 83 Microsoft Office 2007 ................................................................................................................................................ 83
MICROSOFT OFFICE 2003: WORD .............................................................................................................................................. 83 MICROSOFT WINDOWS VISTA FOR THE END USER ...................................................................................................................... 83 MICROSOFT OFFICE 2007: NEW FEATURES ................................................................................................................................ 83 MICROSOFT OFFICE 2007: WORD .............................................................................................................................................. 83 MICROSOFT OFFICE 2007: ADVANCED WORD ............................................................................................................................. 84 MICROSOFT OFFICE 2007: WORD FOR THE POWER USER ........................................................................................................... 84 MICROSOFT OFFICE 2007: EXCEL .............................................................................................................................................. 84 MICROSOFT OFFICE 2007: ADVANCED EXCEL............................................................................................................................. 84 MICROSOFT OFFICE 2007: EXCEL FOR THE POWER USER ........................................................................................................... 84 MICROSOFT OFFICE 2007: POWERPOINT ................................................................................................................................... 84 MICROSOFT OFFICE 2007: ADVANCED POWERPOINT .................................................................................................................. 84 MICROSOFT OFFICE 2007: OUTLOOK ......................................................................................................................................... 84 MICROSOFT OFFICE 2007: ADVANCED OUTLOOK ........................................................................................................................ 84 MICROSOFT OFFICE 2007: OUTLOOK FOR THE POWER USER ...................................................................................................... 85 MICROSOFT OFFICE 2007: ACCESS ........................................................................................................................................... 85 MICROSOFT OFFICE 2007: ACCESS FOR THE PO ......................................................................................................................... 85 MICROSOFT OFFICE 2007: ADVANCED ACCESS .......................................................................................................................... 85 MICROSOFT OFFICE 2007: PROJECT .......................................................................................................................................... 85 MICROSOFT OFFICE 2007: ADVANCED PROJECT ......................................................................................................................... 85 MICROSOFT OFFICE 2007: SHAREPOINT .................................................................................................................................... 85
Microsoft Office 2003 ................................................................................................................................................ 85 MICROSOFT OFFICE 2003: GETTING STARTED ............................................................................................................................ 85 MICROSOFT OFFICE 2003: NEW FEATURES ................................................................................................................................ 85 MICROSOFT OFFICE 2003: WORD .............................................................................................................................................. 85 MICROSOFT OFFICE 2003: ADVANCED WORD ............................................................................................................................. 85 MICROSOFT OFFICE 2003: EXCEL .............................................................................................................................................. 86 MICROSOFT OFFICE 2003: ADVANCED EXCEL............................................................................................................................. 86 MICROSOFT OFFICE 2003: POWERPOINT ................................................................................................................................... 86 MICROSOFT OFFICE 2003: ADVANCED POWERPOINT .................................................................................................................. 86 MICROSOFT OFFICE 2003: OUTLOOK ......................................................................................................................................... 86 MICROSOFT OFFICE 2003: ADVANCED OUTLOOK ........................................................................................................................ 86 MICROSOFT OFFICE 2003: OUTLOOK FOR THE POWER USER ...................................................................................................... 86 MICROSOFT OFFICE 2003: ACCESS ........................................................................................................................................... 87 MICROSOFT OFFICE 2003: ADVANCED ACCESS .......................................................................................................................... 87 MICROSOFT OFFICE 2003: FRONTPAGE ..................................................................................................................................... 87 MICROSOFT OFFICE 2003: ADVANCED FRONTPAGE .................................................................................................................... 87 MICROSOFT OFFICE 2003: PROJECT PROFESSIONAL .................................................................................................................. 87 MICROSOFT OFFICE 2003: ADVANCED PROJECT PROFESSIONAL ................................................................................................. 87 MICROSOFT OFFICE 2003: PUBLISHER ....................................................................................................................................... 87 MICROSOFT OFFICE 2003: VISIO FOR BEGINNERS ...................................................................................................................... 87 MICROSOFT OFFICE 2003: SHAREPOINT .................................................................................................................................... 87
Microsoft Office XP ................................................................................................................................................... 87 MICROSOFT PROJECT 2002: ADVANCED .................................................................................................................................... 87 MICROSOFT PROJECT 2002: BEGINNERS ................................................................................................................................... 88 MICROSOFT OFFICE XP: COMMON FEATURES ACROSS OFFICE APPLICATIONS ............................................................................. 88 MICROSOFT OFFICE XP: NEW FEATURES FOR END-USERS ......................................................................................................... 88 MICROSOFT OFFICE XP: NEW OFFICE-WIDE FEATURES ............................................................................................................... 88 MICROSOFT OFFICE XP: NEW FEATURES FOR ADVANCED USERS ................................................................................................ 88 MICROSOFT OFFICE XP: WORD 2002 ........................................................................................................................................ 88 MICROSOFT OFFICE XP: ADVANCED WORD 2002 ....................................................................................................................... 88 MICROSOFT OFFICE XP: EXCEL 2002 ........................................................................................................................................ 88 MICROSOFT OFFICE XP: ADVANCED EXCEL 2002 ....................................................................................................................... 88 MICROSOFT OFFICE XP: POWERPOINT 2002.............................................................................................................................. 88 MICROSOFT OFFICE XP: ADVANCED POWERPOINT 2002 ............................................................................................................ 88 MICROSOFT OFFICE XP: OUTLOOK 2002 ................................................................................................................................... 88 MICROSOFT OFFICE XP: ADVANCED OUTLOOK 2002 .................................................................................................................. 89 MICROSOFT OFFICE XP: ACCESS 2002 ...................................................................................................................................... 89 MICROSOFT OFFICE XP: ADVANCED ACCESS 2002 ..................................................................................................................... 89 MICROSOFT OFFICE XP: BEGINNING FRONTPAGE 2002 .............................................................................................................. 89 MICROSOFT OFFICE XP: ADVANCED FRONTPAGE 2002 .............................................................................................................. 89 MICROSOFT OFFICE XP: PUBLISHER 2002 ................................................................................................................................. 89 MICROSOFT OFFICE XP: VISIO 2002 .......................................................................................................................................... 89
Microsoft Office 2000 ................................................................................................................................................ 89 MICROSOFT OFFICE 2000: WORD 2000 ..................................................................................................................................... 89 MICROSOFT OFFICE 2000: ADVANCED WORD 2000 .................................................................................................................... 89 MICROSOFT OFFICE 2000: EXCEL 2000 ..................................................................................................................................... 89 MICROSOFT OFFICE 2000: ADVANCED EXCEL 2000 .................................................................................................................... 89 MICROSOFT OFFICE 2000: POWERPOINT 2000 .......................................................................................................................... 90 MICROSOFT OFFICE 2000: OUTLOOK 2000 ................................................................................................................................ 90 MICROSOFT OFFICE 2000: ACCESS 2000 ................................................................................................................................... 90
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MICROSOFT OFFICE 2000: FRONTPAGE 2000 ............................................................................................................................ 90 MICROSOFT OFFICE 2000: PROJECT 2000 ................................................................................................................................. 90 MICROSOFT OFFICE 2000: ADVANCED PROJECT 2000 ................................................................................................................ 90 MICROSOFT OFFICE 2000: PUBLISHER 2000 .............................................................................................................................. 90 MICROSOFT OFFICE 2000: INTRODUCTION TO OFFICE 2000 ........................................................................................................ 90
Microsoft Office 97 .................................................................................................................................................... 90 MICROSOFT ACCESS 97 ............................................................................................................................................................ 90 MICROSOFT EXCEL 97 .............................................................................................................................................................. 90 MICROSOFT OUTLOOK 98 .......................................................................................................................................................... 90 MICROSOFT POWERPOINT 97 .................................................................................................................................................... 90 MICROSOFT PROJECT 98 .......................................................................................................................................................... 90 MICROSOFT WORD 97 .............................................................................................................................................................. 91
Professional and Business Skills ............................................................ 91 Business Strategy and Operations ............................................................................................................................ 91
BUSINESS LAW ......................................................................................................................................................................... 91 Fundamentals of Business Law ............................................................................................................................................. 91
MARKETING .............................................................................................................................................................................. 91 Competitive Marketing Strategies .......................................................................................................................................... 91 Internet Marketing ................................................................................................................................................................. 91 Online Branding Strategy ...................................................................................................................................................... 91 Prime Marketing eBusiness ................................................................................................................................................... 91 Product Management Essentials ........................................................................................................................................... 91 Strategic Brand Management ................................................................................................................................................ 91 Strategic Marketing in Action ................................................................................................................................................. 91
OPERATIONS ............................................................................................................................................................................ 91 Certified Manager of Quality/Organizational Excellence ........................................................................................................ 91 ISO 9000:2000 Overview ...................................................................................................................................................... 91 Lean Manufacturing .............................................................................................................................................................. 92 Logistics Management .......................................................................................................................................................... 92 Managing Customer-Driven Process Improvement ............................................................................................................... 92 Six Sigma Black Belt (2007 BOK): Analyze ........................................................................................................................... 92 Six Sigma Black Belt (2007 BOK): Define ............................................................................................................................. 92 Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies ....................................... 92 Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment ........................................................................................... 92 Six Sigma Black Belt (2007 BOK): Improve ........................................................................................................................... 92 Six Sigma Black Belt (2007 BOK): Measure .......................................................................................................................... 92 Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures ....................................................... 92 Six Sigma Black Belt (2007 BOK): Team Management ......................................................................................................... 92 Six Sigma Black Belt: Deployment ........................................................................................................................................ 92 Six Sigma Black Belt: Design for Six Sigma Black Belt .......................................................................................................... 92 Six Sigma Black Belt: The Analyze Phase ............................................................................................................................. 92 Six Sigma Black Belt: The Control Phase .............................................................................................................................. 93 Six Sigma Black Belt: The Define Phase ............................................................................................................................... 93 Six Sigma Black Belt: The Improve Phase ............................................................................................................................ 93 Six Sigma Black Belt: The Lean Enterprise ........................................................................................................................... 93 Six Sigma Black Belt: The Measurement Phase .................................................................................................................... 93 Six Sigma Green Belt: Analyze ............................................................................................................................................. 93 Six Sigma Green Belt: Define ................................................................................................................................................ 93 Six Sigma Green Belt: Improve and Control .......................................................................................................................... 93 Six Sigma Green Belt: Measure ............................................................................................................................................ 93 Six Sigma Green Belt: Six Sigma and the Organization ......................................................................................................... 93 Six Sigma Team Implementation ........................................................................................................................................... 93 Six Sigma Video Series ......................................................................................................................................................... 93 Six Sigma: Champion Training .............................................................................................................................................. 93 Supply Chain Management ................................................................................................................................................... 94
STRATEGIC PLANNING ............................................................................................................................................................... 94 Global Business Videos Series ............................................................................................................................................. 94 Moving From an Operational Manager to a Strategic Thinker ................................................................................................ 94 Strategic IT Planning ............................................................................................................................................................. 94 Systems Thinking in the 21st Century ................................................................................................................................... 94 The Fundamentals of Globalization ....................................................................................................................................... 94
Finance, Human Resources and Administration ....................................................................................................... 94 ADMINISTRATIVE SUPPORT ........................................................................................................................................................ 94 Advanced Skills for Administrative Support Professionals ..................................................................................................... 94 The Effective Administrative Support Professional ................................................................................................................ 94
FINANCE & ACCOUNTING ........................................................................................................................................................... 94 Accounting 101 ..................................................................................................................................................................... 94 Accounting 102 ..................................................................................................................................................................... 94 Advanced Business Finance ................................................................................................................................................. 94 Auditing: A Practical Approach .............................................................................................................................................. 95 Finance Video Series ............................................................................................................................................................ 95 Managerial Accounting .......................................................................................................................................................... 95 Practical Budgeting Skills for Business .................................................................................................................................. 95 PrimeFinance ........................................................................................................................................................................ 95
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FINANCE AND ACCOUNTING ....................................................................................................................................................... 95 Fundamental Finance for non-Finance Professionals ............................................................................................................ 95
HUMAN RESOURCES ................................................................................................................................................................. 95 Behavioral Interviewing ......................................................................................................................................................... 95 Effective Hiring and Interviewing ........................................................................................................................................... 95 HRCI Professional in Human Resources (PHR) .................................................................................................................... 95 HRCI Senior Professional in Human Resources (SPHR) ....................................................................................................... 95 HRCI/PHR Certification Program........................................................................................................................................... 95 HRCI/SPHR (Senior Professional Human Resource) ............................................................................................................ 96 Managing Diversity in the Workplace .................................................................................................................................... 96 Prime Diversity Awareness ................................................................................................................................................... 96 Prime Diversity Management ................................................................................................................................................ 96 Recruiting & Retention Strategies for the Tight Labor Market ................................................................................................ 96
KNOWLEDGE MANAGEMENT ...................................................................................................................................................... 96 Achieving Measurable Performance Impact from Training ..................................................................................................... 96 Instructional Design ............................................................................................................................................................... 96 Knowledge Management Fundamentals ............................................................................................................................... 96 The 21st Century Learning Curve.......................................................................................................................................... 96
Management and Leadership ................................................................................................................................... 96 LEADERSHIP ............................................................................................................................................................................. 96 Business Execution ............................................................................................................................................................... 96 Leadership Video Series ....................................................................................................................................................... 96 Leading from the Front Line .................................................................................................................................................. 97 Leading Teams Video Series ................................................................................................................................................ 97 Leading the Workforce Generations ...................................................................................................................................... 97 Motivation ............................................................................................................................................................................. 97 Moving from Management to Leadership .............................................................................................................................. 97 Succession Planning for Business Environment .................................................................................................................... 97
MANAGEMENT .......................................................................................................................................................................... 97 360-Degree Performance Appraisal ...................................................................................................................................... 97 Advanced Management Skills ............................................................................................................................................... 97 Appraising Performance ........................................................................................................................................................ 98 Coaching Video Series .......................................................................................................................................................... 98 Coaching with Confidence ..................................................................................................................................................... 98 Crucial Skills for Tomorrow's Managers ................................................................................................................................ 98 Effective Delegation .............................................................................................................................................................. 98 Effectively Managing Top Performers .................................................................................................................................... 98 Facilitating Successfully ........................................................................................................................................................ 98 Fundamentals of Business Management ............................................................................................................................... 98 Introduction to Management .................................................................................................................................................. 98 Management Video Series .................................................................................................................................................... 98 Managing Change ................................................................................................................................................................. 99 Managing Contractors and Temporary Employees ................................................................................................................ 99 Managing Technical Professionals ........................................................................................................................................ 99 Moving from Technical Professional to Management ............................................................................................................ 99 Moving into Management ...................................................................................................................................................... 99 Prime Manager ..................................................................................................................................................................... 99 Problem Performance Management ...................................................................................................................................... 99 The Essentials of Mentoring .................................................................................................................................................. 99 The Fundamentals of Business Crises Management ............................................................................................................. 99 Using Change Process to Support Employees ...................................................................................................................... 99
Professional Effectiveness ...................................................................................................................................... 100 COMMUNICATION .................................................................................................................................................................... 100 Anger Management in The Workplace ................................................................................................................................ 100 Building Better Work Relationships ..................................................................................................................................... 100 Building Improved Work Relationships ................................................................................................................................ 100 Business Grammar Essentials ............................................................................................................................................ 100 Business Interpersonal Communication Skills ..................................................................................................................... 100 Business Writing Essentials ................................................................................................................................................ 100 Communicating Assertively ................................................................................................................................................. 100 Communicating with Power ................................................................................................................................................. 100 Conflict in the Workplace ..................................................................................................................................................... 100 E-Mailing Your Way to the Top ............................................................................................................................................ 100 Effective Business Communication ..................................................................................................................................... 100 Effective Listening ............................................................................................................................................................... 101 Effective Presentations........................................................................................................................................................ 101 Effective Use of Feedback for Business .............................................................................................................................. 101 Email Essentials .................................................................................................................................................................. 101 Emotional Intelligence at Work ............................................................................................................................................ 101 Getting the Results You Want: Negotiating to Win............................................................................................................... 101 Giving Successful Presentations ......................................................................................................................................... 101 How to Write an Effective Internal Business Case ............................................................................................................... 101 International Communications ............................................................................................................................................. 101 Managing and Working with Difficult People ........................................................................................................................ 101 Negotiating .......................................................................................................................................................................... 101
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Obtaining Results without Authority ..................................................................................................................................... 101 Prime Communication ......................................................................................................................................................... 102 Prime Negotiation................................................................................................................................................................ 102 Prime Writing ...................................................................................................................................................................... 102 Professionalism and Business Etiquette .............................................................................................................................. 102 Telephone Skills For Business Professionals ...................................................................................................................... 102 The Effective Business Meeting .......................................................................................................................................... 102 Working with and Managing Difficult People ........................................................................................................................ 102
FOUNDATION SKILLS ............................................................................................................................................................... 102 Basic Business Math Skills .................................................................................................................................................. 102
PERSONAL DEVELOPMENT ...................................................................................................................................................... 102 Achieving Organizational Excellence Through Critical Thinking ........................................................................................... 102 Business Ethics ................................................................................................................................................................... 103 Creativity and Innovation in the Workplace .......................................................................................................................... 103 Decision-making and Problem-solving for Business ............................................................................................................ 103 Doing Business Professionally ............................................................................................................................................ 103 Ethics in Business ............................................................................................................................................................... 103 Fast-tracking Your Career ................................................................................................................................................... 103 Handling Organizational Change ......................................................................................................................................... 103 Innovation in the Workplace ................................................................................................................................................ 103 Living a Balanced Life ......................................................................................................................................................... 103 Prime Effectiveness ............................................................................................................................................................ 103 Prime Problem Solving ........................................................................................................................................................ 104 Problem Solving Through Productive Thinking .................................................................................................................... 104 Self-Management Video Series ........................................................................................................................................... 104 Stress Management ............................................................................................................................................................ 104 Take Control of Your Time by Working More Effectively ...................................................................................................... 104 Time Management for Maximum Productivity ...................................................................................................................... 104 Time Management Fundamentals ....................................................................................................................................... 104 Working without a Net - The Business of Risk ..................................................................................................................... 104 Workplace Environment Video Series ................................................................................................................................. 105
Project Effectiveness .............................................................................................................................................. 105 BUSINESS ANALYSIS ............................................................................................................................................................... 105 Certified Business Analysis Professional (CBAP) ................................................................................................................ 105
PROJECT MANAGEMENT .......................................................................................................................................................... 105 Managing Software Project Outsourcing ............................................................................................................................. 105 Portfolio Management (PMI® Standard-aligned) ................................................................................................................. 105 Prime Project Management Fundamentals .......................................................................................................................... 105 Prime Project Management Professional ............................................................................................................................. 105 Program Management (PMI Standard-aligned) ................................................................................................................... 105 Project Communications Management (PMBOK® Guide - Third Edition-aligned) ................................................................ 105 Project Cost Management (PMBOK Guide - Fourth Edition-aligned) ................................................................................... 105 Project Cost Management (PMBOK® Guide -Third Edition-aligned) .................................................................................... 106 Project Human Resource Management (PMBOK® Guide - Third Edition-aligned) ............................................................... 106 Project Integration Management (PMBOK Guide - Fourth Edition-aligned) .......................................................................... 106 Project Integration Management (PMBOK® Guide - Third Edition-aligned) ......................................................................... 106 Project Management Essentials - (PMBOK Guide - Fourth Edition-aligned) ........................................................................ 106 Project Management Essentials - (PMBOK® Guide - Third Edition-aligned) ........................................................................ 106 Project Management for IT Professionals ............................................................................................................................ 106 Project Management for Non-Project Managers .................................................................................................................. 106 Project Management Foundations (PRINCE2-aligned) ........................................................................................................ 106 Project Management from a People Perspective ................................................................................................................. 106 Project Management Introduction ........................................................................................................................................ 106 Project Management Professional Certification 2005 .......................................................................................................... 107 Project Management Professional Responsibility ................................................................................................................ 107 Project Procurement Management (PMBOK® Guide - Third Edition-aligned) ...................................................................... 107 Project Quality Management (PMBOK® Guide - Third Edition-aligned) ............................................................................... 107 Project Risk Management (PMBOK® Guide - Third Edition-aligned) ................................................................................... 107 Project Scope Management (PMBOK Guide - Fourth Edition-aligned) ................................................................................ 107 Project Scope Management (PMBOK® Guide - Third Edition-aligned) ................................................................................ 107 Project Time Management (PMBOK Guide - Fourth Edition-aligned) .................................................................................. 107 Project Time Management (PMBOK® Guide - Third Edition-aligned) .................................................................................. 107 Strategic Project Management for IT Projects ..................................................................................................................... 107
TEAM BUILDING ...................................................................................................................................................................... 107 High-Performance Onsite-and Virtual Teams ...................................................................................................................... 107 Making Teams Work: Capitalizing on Conflict ...................................................................................................................... 107 Participating in Teams ......................................................................................................................................................... 108 Prime Team Building ........................................................................................................................................................... 108 Prime Team Performance ................................................................................................................................................... 108 Teams that Work ................................................................................................................................................................. 108
Sales and Customer Facing Skills .......................................................................................................................... 108 CONSULTING SKILLS ............................................................................................................................................................... 108 Consulting with the External Client ...................................................................................................................................... 108 Consulting with the Internal Client ....................................................................................................................................... 108 Internal Consulting for the Technical Professional ............................................................................................................... 108
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CUSTOMER SERVICE ............................................................................................................................................................... 108 Customer Service................................................................................................................................................................ 108 Customer Service Representative, Process ........................................................................................................................ 108 Customer Service Representative, Professionalism ............................................................................................................ 108 Customer Service Representative, Skills ............................................................................................................................. 109 Customer Service Video Series ........................................................................................................................................... 109 Customer Support, Professionalism .................................................................................................................................... 109 Excelling at Customer Service ............................................................................................................................................. 109 Frontline Call Center Skills .................................................................................................................................................. 109 HDI - Customer Support Specialist ...................................................................................................................................... 109 HDI - Customer Support Specialist, Process ....................................................................................................................... 109 HDI - Customer Support Specialist, Professionalism ........................................................................................................... 109 Inbound Call Center Management ....................................................................................................................................... 109 Internal Customer Service ................................................................................................................................................... 109 Internal Customer Service Agent Skills................................................................................................................................ 109 Managing A Customer-Focused Department ....................................................................................................................... 109 Measuring Customer Satisfaction ........................................................................................................................................ 110 Prime Call Center ................................................................................................................................................................ 110 Prime Call Center ABC's ..................................................................................................................................................... 110 Technical Support Agent Skills ............................................................................................................................................ 110
INDUSTRY FOUNDATIONS ........................................................................................................................................................ 110 Industry Overviews .............................................................................................................................................................. 110
SALES.................................................................................................................................................................................... 110 Field Sales Skills ................................................................................................................................................................. 110 Inside Sales Skills ............................................................................................................................................................... 110 Prime Sales......................................................................................................................................................................... 110 Sales and Marketing Video Series ....................................................................................................................................... 110 Sales Team Management ................................................................................................................................................... 111 SalesUniversity Communication 101 ................................................................................................................................... 111 SalesUniversity Sales Manufacturing: A Success Model ..................................................................................................... 111 SalesUniversity Sales Math 101: Developing a Sales Plan for Success .............................................................................. 111 SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy ........................................................... 111 Selling at the Executive Level .............................................................................................................................................. 111 Strategic Account Sales Skills ............................................................................................................................................. 111 Territorial Account Sales Skills ............................................................................................................................................ 111
Home and Small Business .................................................................... 111 Being your own boss ............................................................................................................................................... 111
HOME BUSINESS .................................................................................................................................................................... 111 Finances ................................................................................................................................................................. 112
401(K) PLANS ........................................................................................................................................................................ 112 BUDGETING AND SAVING ......................................................................................................................................................... 112 ESTATE PLANNING .................................................................................................................................................................. 112 INVESTING FUNDAMENTALS ..................................................................................................................................................... 112 RETIREMENT PLANNING .......................................................................................................................................................... 112
Getting a Job........................................................................................................................................................... 112 INTERVIEW SKILLS .................................................................................................................................................................. 112
Legal Skills ............................................................................................ 112 Compliance ............................................................................................................................................................. 112
COMPLIANCE .......................................................................................................................................................................... 112 HR Compliance ................................................................................................................................................................... 112
HARASSMENT ......................................................................................................................................................................... 112 HIPAA ................................................................................................................................................................................... 113 HR COMPLIANCE .................................................................................................................................................................... 113 MANAGING WITHIN THE LAW VIDEOS SERIES ............................................................................................................................ 113 PRIME COMPLIANCE ................................................................................................................................................................ 113
Federal Government Industry ................................................................................................................................. 113 FEDERAL COMPLIANCE ........................................................................................................................................................... 113 Federal Government Legal Compliance .............................................................................................................................. 113
Industrial Solutions ............................................................................... 114 Environmental, Safety & Health, and Transportation .............................................................................................. 114
CANADIAN ENVIRONMENTAL, SAFETY AND HEALTH, AND TRANSPORTATION ................................................................................ 114 Safety and Health................................................................................................................................................................ 114
ENVIRONMENTAL .................................................................................................................................................................... 114 ENVIRONMENTAL, SAFETY & HEALTH, AND TRANSPORTATION .................................................................................................... 114 Environmental ..................................................................................................................................................................... 114 Safety and Health................................................................................................................................................................ 114
FUNDAMENTALS ..................................................................................................................................................................... 114 SAFETY AND HEALTH .............................................................................................................................................................. 114 SECURITY .............................................................................................................................................................................. 115 TRANSPORTATION .................................................................................................................................................................. 115
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IT Skills
Business Skills for the IT Professional Solution Area
Project Management
PRINCE2 Foundations
Web SKE23301 (NEW) Overview of Project Managing a PRINCE2-aligned Project
Web SKE23302 (NEW) Project Planning and Controlling a PRINCE2-aligned Project
Web SKE23303 (NEW) Managing Quality and Risk in a PRINCE2-aligned Project
Web SKE23304 (NEW) Initial and Ongoing Processes in a PRINCE2-aligned Project
Web SKE23305 (NEW) Controlling, Managing and Closing a PRINCE2-aligned Project
Web SKE23306 (NEW) Techniques for Managing a PRINCE2-aligned Project
Enterprise Database Systems
IBM & Lotus - Enterprise Database Systems
DB2 Universal Database
Web MLE50901 DB2 Universal Database: 1 Features of DB2
Web MLE50902 DB2 Universal Database: 2 Installing and Configuring DB2
Web MLE50903 DB2 Universal Database: 3 DB2 Instances, Server Communications, and Clients
Web MLE50904 DB2 Universal Database: 4 Data Security and Database Creation
Web MLE50905 DB2 Universal Database: 5 Creating Table Spaces and Accessing Data
Web MLE50906 DB2 Universal Database: 6 SQL and Design Considerations
Web MLE50907 DB2 Universal Database: 7 System Tools and Recovery Concepts
Web MLE50908 DB2 Universal Database: 8 Moving and Replicating Data
Web MLE50909 DB2 Universal Database: 9 Monitoring DB2 Performance
Microsoft SQL
SQL for the Windows Environment
Web MLE53301 SQL for the Windows Environment: 1 Introduction to Databases and SQL
Web MLE53302 SQL for the Windows Environment: 2 Filtering Data
Web MLE53303 SQL for the Windows Environment: 3 Calculations and Functions
Web MLE53304 SQL for the Windows Environment: 4 Summarizing Data
Web MLE53305 SQL for the Windows Environment: 5 Groups and Queries
Web MLE53306 SQL for the Windows Environment: 6 Joins
Web MLE53307 SQL for the Windows Environment: 7 Data and Tables
Web MLE53308 SQL for the Windows Environment: 8 Views and Stored Procedures
Web MLE53309 SQL for the Windows Environment: 9 Transaction Processing and Cursors
Web MLE53310 SQL for the Windows Environment:10 Advanced SQL Functions
Microsoft SQL Server 2000
Microsoft SQL Server 2000 Admin MCDBA MCSA MCSE 70-228
Web MLE71501 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 1 Basic Concepts and Installation
Web MLE71502 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 2 Advanced Installation
Web MLE71503 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 3 Creating and Managing Databases
Web MLE71504 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 4 Disaster Recovery and Data Integrity
Web MLE71505 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 5 Extracting and Securing Data
Web MLE71506 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 6 Automation and Performance
Web MLE71507 SQL Server 2000 Admin MCDBA MCSA MCSE 70-228: 7 Practice Exams
Microsoft SQL Server 2000 Database Administration I
Web SKE22622 Installing, Configuring, and Upgrading SQL Server 2000
Web SKE22651 Overview of SQL Server 2000
Microsoft SQL Server 2000 Database Administration II
Web SKE22633 Security in a Microsoft SQL Server 2000 Environment
Web SKE22634 Managing SQL Server 2000 Databases
Web SKE22652 SQL Server 2000 Databases Web SKE22653 Transferring and Transforming
Data in SQL Server 2000
Microsoft SQL Server 2000 Database Administration III
Web SKE22641 Backing Up SQL Server 2000 Databases
Web SKE22642 Restoring SQL Server 2000 Databases
Web SKE22643 SQL Server 2000 Replication Web SKE22644 Monitoring SQL Server 2000
Performance Web SKE22645 SQL Server 2000 High Availability Web SKE22654 SQL Server 2000, XML, and the
Web
800/938-1222 Caliber Data Training www.caliberdt.com 19
Microsoft SQL Server 2000 Database Design MCSE 70-229
Web MLE71601 SQL Server 2000 Database Design MCSE 70-229: 1 Data Modeling and Database Creation
Web MLE71602 SQL Server 2000 Database Design MCSE 70-229: 2 Database Objects
Web MLE71603 SQL Server 2000 Database Design MCSE 70-229: 3 Retrieving and Modifying Data
Web MLE71604 SQL Server 2000 Database Design MCSE 70-229: 4 Indexes and Views
Web MLE71605 SQL Server 2000 Database Design MCSE 70-229: 5 Database Programming
Web MLE71606 SQL Server 2000 Database Design MCSE 70-229: 6 Remote Data Access and XML
Web MLE71607 SQL Server 2000 Database Design MCSE 70-229: 7 Optimization and Security
Web MLE71608 SQL Server 2000 Database Design MCSE 70-229: 8 Exam Preparation 1
Web MLE71609 SQL Server 2000 Database Design MCSE 70-229: 9 Exam Preparation 2
Microsoft SQL Server 2000 Database Implementation
Web SKE22651 Overview of SQL Server 2000 Web SKE22652 SQL Server 2000 Databases Web SKE22653 Transferring and Transforming
Data in SQL Server 2000 Web SKE22654 SQL Server 2000, XML, and the
Web Web SKE22655 Designing and Implementing
Security in SQL Server 2000 Web SKE22656 The SQL Server 2000 Logical
Data Model Web SKE22657 Using T-SQL in SQL Server 2000 Web SKE22658 SQL Server 2000 Indexes Web SKE22659 SQL Server 2000 Programming
Business Logic Web SKE22660 SQL Server 2000 Transactions
and Distributed Data Web SKE22661 Analyzing and Optimizing SQL
Server 2000 Queries
Microsoft SQL Server 2005
Microsoft SQL Server 2005 Admin MCITP 70-444
Web MLE71101 Microsoft SQL Server 2005 Admin MCITP 70-444:11 Practice Exam 1
Web MLE71102 Microsoft SQL Server 2005 Admin MCITP 70-444:12 Practice Exam 2
Web MLE71103 Microsoft SQL Server 2005 Admin MCITP 70-444:13 Practice Exam 3
n/a MLE74090 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 1 Optimizing the Performance of Databases and Database Servers
n/a MLE74091 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 2 Optimizing the Performance of Queries
n/a MLE74092 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 3 Optimizing and Implementing a Data Recovery Plan for a Database
n/a MLE74093 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 4 Designing a Strategy to Monitor a Database Solution
n/a MLE74094 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 5 Designing a Strategy to Maintain a Database Solution
n/a MLE74095 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 6 Designing and Managing SSIS Packages
n/a MLE74096 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 7 Designing a Database Data Management Strategy
n/a MLE74097 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 8 Designing a Strategy to Manage Replication
n/a MLE74098 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444: 9 Protecting Your SQL Server from Attack
n/a MLE74099 (NEW) Microsoft SQL Server 2005 Admin MCITP 70-444:10 Designing a Strategy to Manage and Maintain Database Security
Microsoft SQL Server 2005 Data Access MCITP 70-442
Web MLE71110 Microsoft SQL Server 2005 Data Access MCITP 70-442:12 Practice Exam 1
Web MLE71111 Microsoft SQL Server 2005 Data Access MCITP 70-442:13 Practice Exam 2
Web MLE71112 Microsoft SQL Server 2005 Data Access MCITP 70-442:14 Practice Exam 3
n/a MLE74101 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 1 Designing Data Access
n/a MLE74102 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 2 Designing Application Access
n/a MLE74103 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 3 Designing Queries
n/a MLE74104 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 4 Using Cursors
n/a MLE74105 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 5 Planning Error Handling
n/a MLE74106 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 6 Planning a Transaction Strategy
n/a MLE74107 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 7 Optimizing and Tuning Queries for Performance
n/a MLE74108 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 8 Optimizing Indexing Strategies
n/a MLE74109 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442: 9 Scaling Out Applications
n/a MLE74110 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442:10 Resolving Performance Problems
n/a MLE74111 (NEW) Microsoft SQL Server 2005 Data Access MCITP 70-442:11 Optimizing Data Storage
Microsoft SQL Server 2005 Design MCITP 70-443
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Web MLE71120 Microsoft SQL Server 2005 Design MCITP 70-443:13 Practice Exam 1
Web MLE71121 Microsoft SQL Server 2005 Design MCITP 70-443:14 Practice Exam 2
n/a MLE74200 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 1 Designing the Hardware and Software Infrastructure
n/a MLE74201 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 2 Designing Physical Storage
n/a MLE74202 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 3 Designing a Consolidation Strategy
n/a MLE74203 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 4 Designing Database-Level Security
n/a MLE74204 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 5 Designing Windows Server-Level Security Processes
n/a MLE74205 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 6 Designing SQL Server Service-Level Security
n/a MLE74206 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 7 Designing SQL Server Object-Level Security
n/a MLE74207 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 8 Designing a Physical Database
n/a MLE74208 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443: 9 Creating Database Conventions and Standards
n/a MLE74209 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443:10 Designing a SQL Server 2005 Solution for High Availability
n/a MLE74210 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443:11 Designing a Data Recovery Solution for a Database
n/a MLE74211 (NEW) Microsoft SQL Server 2005 Design MCITP 70-443:12 Designing a Data-Archiving Solution
Microsoft SQL Server 2005 MCTS 70-431
Web MLE71701 SQL Server 2005 MCTS 70-431: 1 Installing and Configuring SQL Server 2005
Web MLE71702 SQL Server 2005 MCTS 70-431: 2 Creating Databases
Web MLE71703 SQL Server 2005 MCTS 70-431: 3 Working with Tables and Programmability Objects
Web MLE71704 SQL Server 2005 MCTS 70-431: 4 Implementing Database Objects
Web MLE71705 SQL Server 2005 MCTS 70-431: 5 Supporting the XML Framework
Web MLE71706 SQL Server 2005 MCTS 70-431: 6 Enhancing Data Consumption and Throughput
Web MLE71707 SQL Server 2005 MCTS 70-431: 7 Maintaining and Backing Up Databases
Web MLE71708 SQL Server 2005 MCTS 70-431: 8 Monitoring Performance
Web MLE71709 SQL Server 2005 MCTS 70-431: 9 Troubleshooting and Optimizing
Web MLE71710 SQL Server 2005 MCTS 70-431:10 Implementing High Availability
Web MLE71711 SQL Server 2005 MCTS 70-431:11 Practice Exams
Microsoft SQL Server 2005 Solutions MCITP 70-441
Web MLE71130 Microsoft SQL Server 2005 Solutions MCITP 70-441:10 Practice Exam 1
Web MLE71131 Microsoft SQL Server 2005 Solutions MCITP 70-441:11 Practice Exam 2
n/a MLE74250 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 1 Designing a Database Solution
n/a MLE74251 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 2 Designing Database Objects
n/a MLE74252 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 3 Performance Tuning a Database Solution
n/a MLE74253 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 4 Securing a Database Solution
n/a MLE74254 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 5 Designing Database Testing and Code Management Procedures
n/a MLE74255 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 6 Designing a Web Service Solution
n/a MLE74256 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 7 Designing Messaging Services for a Database Solution
n/a MLE74257 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 8 Designing a Reporting Services Solutions
n/a MLE74258 (NEW) Microsoft SQL Server 2005 Solutions MCITP 70-441: 9 Designing Data Integration Solutions
Microsoft SQL Server 2005 Upgrade MCITP 70-447
Web MLE71140 Microsoft SQL Server 2005 Upgrade MCITP 70-447:51 Practice Exam 1
Web MLE71141 Microsoft SQL Server 2005 Upgrade MCITP 70-447:52 Practice Exam 2
Web MLE71142 Microsoft SQL Server 2005 Upgrade MCITP 70-447:53 Practice Exam 3
Web MLE71143 Microsoft SQL Server 2005 Upgrade MCITP 70-447:54 Practice Exam 4
Web MLE71144 Microsoft SQL Server 2005 Upgrade MCITP 70-447:55 Practice Exam 5
Microsoft SQL Server 2005: Database Maintenance
Web SKE22721 Optimizing SQL Server 2005 Performance
Web SKE22722 Optimizing a Database Data Recovery Plan for SQL Server 2005
Web SKE22723 Monitoring and Maintaining a Database in SQL Server 2005
800/938-1222 Caliber Data Training www.caliberdt.com 21
Web SKE22724 Managing Data Between Servers and Databases
Web SKE22725 Managing and Maintaining Database Security in SQL Server 2005
Web SKE22726 Managing Database Data in a SQL Server 2005 Environment
Microsoft SQL Server 2005: Designing and Optimizing Data Access
Web SKE23311 (NEW) Designing Access to SQL Server Data
Web SKE23312 (NEW) Designing Efficient Application Access
Web SKE23313 (NEW) Designing Queries in SQL 2005
Web SKE23314 (NEW) Designing a SQL Server 2005 Cursor Strategy
Web SKE23315 (NEW) Designing a SQL Server 2005 Transaction Strategy
Web SKE23316 (NEW) SQL Server 2005 Error Handling Techniques
Web SKE23317 (NEW) Optimizing Query Performance and Index Strategies
Web SKE23318 (NEW) Optimizing Storage in SQL Server 2005
Web SKE23319 (NEW) Scaling Applications and Resolving Performance Issues
Microsoft SQL Server 2005: Designing Database Solutions
Web SKE23321 (NEW) Designing an Application Solution for SQL Server 2005
Web SKE23322 (NEW) Designing Database Objects
Web SKE23323 (NEW) Programming with SQL Server 2005
Web SKE23324 (NEW) Using XML Web SKE23325 (NEW) CLR Integration Web SKE23326 (NEW) Database Testing and
Code Management Web SKE23327 (NEW) Developing Applications
that Use SQL Server Business Intelligence Services
Web SKE23328 (NEW) Developing Applications that Use SQL Server Support Services
Web SKE23329 (NEW) Database Deployment and Data Distribution
Microsoft SQL Server 2005: Implementation and Maintenance
Web SKE22691 Installing SQL Server 2005 Web SKE22692 Configuring SQL Server 2005 Web SKE22693 Creating and Implementing
Database Objects in SQL Server 2005
Web SKE22694 Retrieving Data and Running Queries in SQL Server 2005
Web SKE22695 SQL Server 2005 Messaging and Querying Tools
Web SKE22696 Managing and Maintaining SQL Server 2005 Databases
Web SKE22697 SQL Server 2005 Database Performance and Optimization
Web SKE22698 Monitoring and Diagnosing Database Problems in SQL Server 2005
Web SKE22699 SQL Server 2005 High Availability and Disaster Recovery
Web SKE22700 SQL Server 2005 Backup and Restores
Microsoft SQL Server 2005: Infrastructure Design
Web SKE22711 Designing a Database Server Infrastructure for SQL Server 2005
Web SKE22712 Designing Security for a Database Server Infrastructure for SQL Server 2005
Web SKE22713 Designing the Physical Database for SQL Server 2005
Web SKE22714 Designing a Database Server High Availability Solution for SQL Server 2005
Web SKE22715 Designing a Database Failover Solution for SQL Server 2005
Web SKE22716 Designing a Database Server Data Recovery Solution for SQL Server 2005
SAP R/3 Release 4.6
Moving to SAP R/3 Release 4.6
Web SKE22771 Navigating SAP R/3 Release 4.6 Web SKE22772 Using SAP R/3 Release 4.6
Overview of SAP R/3 Release 4.6
Web SKE22790 SAP R/3 Release 4.6 Fundamentals
SAP ABAP Programming Fundamentals
Web SKE22781 ABAP Fundamentals Web SKE22782 ABAP Programming I Web SKE22783 ABAP Programming II
SAP Overview for Project Teams
Web SKE22791 SAP Overview Web SKE22792 mySAP Finance Modules Web SKE22793 mySAP Logistics Modules Web SKE22794 mySAP ERP Architecture Web SKE22795 SAP R/3 Administration Web SKE22796 Planning and Implementing SAP
Projects Web SKE22797 SAP NetWeaver
SQL
Generic SQL
Web MLE60801 SQL: 1 Database Maintenance Web MLE60802 SQL: 2 Database Objects Web MLE60803 SQL: 3 Query Techniques Web MLE60804 SQL: 4 Joining Tables
Sybase
PowerBuilder 9
Web MLE52601 PowerBuilder 9 Advanced Development: 1 Source Code Control
Web MLE52602 PowerBuilder 9 Advanced Development: 2 Deploying Applications and Using InfoMaker
Web MLE52603 PowerBuilder 9 Advanced Development: 3 Coding Techniques
Web MLE52604 PowerBuilder 9 Advanced Development: 4 Techniques for Using DataWindows
800/938-1222 Caliber Data Training www.caliberdt.com 22
Web MLE52605 PowerBuilder 9 Advanced Development: 5 Graphic DataWindows and XML DataWindows
Sybase
Web MLE53501 Sybase: 1 Introduction to Sybase Web MLE53502 Sybase: 2 Using SQL Server Web MLE53503 Sybase: 3 System Administration Web MLE53504 Sybase: 4 User Administration Web MLE53505 Sybase: 5 Programming with T-
SQL Web MLE53506 Sybase: 6 Querying Databases
with T-SQL Web MLE53507 Sybase: 7 T-SQL Commands
Systems and Database Design
Database Design
Web SKE22601 An Overview of Database Design Web SKE22602 The Database Design
Methodology CD/Web WT2210 Relational Database Design and
Administration
Database Fundamentals
CD/Web IP0740 Data Modeling CD/Web IP0780 RDBMS Concepts Web MLE52801 RDBMS: 1 Database Principles Web SKE22611 An Introduction to Database
Systems Web SKE22612 Relational Databases Web SKE22613 Database Data Management CD/Web WT2190 Relational Database Concepts
and Facilities CD/Web WT2200 Relational Database Concepts:
Structured Query Language
Oracle 11i
Oracle 11i E-Business Suite: Essentials for Implementers
Web SKE22731 Oracle 11i E-Business Suite: Introduction
Web SKE22732 Oracle 11i E-Business Suite: Multi-Org
Web SKE22733 Oracle 11i E-Business Suite: Flexfields
Web SKE22734 Oracle 11i E-Business Suite: System Administration
Web SKE22735 Oracle 11i E-Business Suite: Workflow, Alerts, and Daily Business Intelligence
Oracle 11i E-Business Suite: System Administrator Fundamentals
Web SKE22741 Oracle 11i: Function Security and Data Security
Web SKE22742 Oracle 11i: Roles, Delegated Administration, Registration, and Auditing
Web SKE22743 Oracle 11i: Concurrent Elements Web SKE22744 Oracle 11i: Profile Options, DBA
Duties, and Printer Management Web SKE22745 Oracle 11i: Personalization of
Forms and OA Framework Pages Web SKE22746 Oracle 11i: Oracle Workflow Web SKE22747 Oracle 11i: System Monitoring and
Troubleshooting in OAM
Oracle 11i: Navigate Oracle Applications
Web SKE22761 Oracle 11i: Using the Navigator, Forms, and Online Help
Web SKE22762 Oracle 11i: Concurrent Processing, Requests, Profiles, and Forms
Oracle 11i: Project Foundation Fundamentals
Web SKE22751 Oracle 11i: Project Management and Projects Integration
Web SKE22752 Oracle 11i: Organization, Period, and Calendar Definitions in Oracle Projects
Web SKE22753 Oracle 11i: Resource and Role Management
Web SKE22754 Oracle 11i: Oracle Projects Security Model and Page Layouts
Web SKE22755 Oracle 11i: Oracle Projects and Task Definition I
Web SKE22756 Oracle 11i: Oracle Projects and Task Definition II
Web SKE22757 Oracle 11i: User-Defined Attributes, Implementation Options, and Utilization
Web SKE22758 Oracle 11i: Organization Forecasting and Integration
Oracle 10g
Oracle 10g Administration
Web MLE52101 Oracle 10g Administration: 1 Oracle Architectural Components
Web MLE52102 Oracle 10g Administration: 2 Oracle Server Introduction
Web MLE52103 Oracle 10g Administration: 3 Database Architecture, Creation, and Interfaces
Web MLE52104 Oracle 10g Administration: 4 Database Control and Storage Structures
Web MLE52105 Oracle 10g Administration: 5 Managing Users and Schemas
Web MLE52106 Oracle 10g Administration: 6 Data Management
Web MLE52107 Oracle 10g Administration: 7 PL/SQL
Web MLE52108 Oracle 10g Administration: 8 Database Security Management
Web MLE52109 Oracle 10g Administration: 9 Oracle Net Services
Web MLE52110 Oracle 10g Administration:10 Oracle Shared Server
Web MLE52111 Oracle 10g Administration:11 Database Performance Monitoring
Web MLE52112 Oracle 10g Administration:12 Database Maintenance
Web MLE52113 Oracle 10g Administration:13 Database Undo Management
Web MLE52114 Oracle 10g Administration:14 Database Locking Conflicts
Web MLE52115 Oracle 10g Administration:15 Database Backup and Recovery Concepts
Web MLE52116 Oracle 10g Administration:16 Database Backups
Web MLE52117 Oracle 10g Administration:17 Database Recovery
Oracle 10g Administration Exam IZ0-043
800/938-1222 Caliber Data Training www.caliberdt.com 23
Web MLE52201 Oracle 10g Database Administration II 1Z0-043:15 Practice Exam 1
Web MLE52202 Oracle 10g Database Administration II 1Z0-043:16 Practice Exam 2
Web MLE52203 Oracle 10g Database Administration II 1Z0-043:17 Practice Exam 3
Web MLE52204 Oracle 10g Database Administration II 1Z0-043:18 Practice Exam 4
Web MLE52205 Oracle 10g Database Administration II 1Z0-043:19 Practice Exam 5
n/a MLE54235 (NEW) Oracle 10g Database Administration II 1Z0-043: 1 Using Globalization Support Objectives
n/a MLE54236 (NEW) Oracle 10g Database Administration II 1Z0-043: 2 Configuring Recovery Manager
n/a MLE54237 (NEW) Oracle 10g Database Administration II 1Z0-043: 3 Recovering from User Errors
n/a MLE54238 (NEW) Oracle 10g Database Administration II 1Z0-043: 4 Dealing with Database Corruption
n/a MLE54239 (NEW) Oracle 10g Database Administration II 1Z0-043: 5 Automatic Database Management
n/a MLE54240 (NEW) Oracle 10g Database Administration II 1Z0-043: 6 Using Recovery Manager
n/a MLE54241 (NEW) Oracle 10g Database Administration II 1Z0-043: 7 Recovering from Non-Critical Losses
n/a MLE54242 (NEW) Oracle 10g Database Administration II 1Z0-043: 8 Monitoring and Managing Storage
n/a MLE54243 (NEW) Oracle 10g Database Administration II 1Z0-043: 9 Automatic Storage Management
n/a MLE54244 (NEW) Oracle 10g Database Administration II 1Z0-043:10 Monitoring and Managing Memory
n/a MLE54245 (NEW) Oracle 10g Database Administration II 1Z0-043:11 Database Recovery
n/a MLE54246 (NEW) Oracle 10g Database Administration II 1Z0-043:12 Flashback Database
n/a MLE54247 (NEW) Oracle 10g Database Administration II 1Z0-043:13 Managing Resources
n/a MLE54248 (NEW) Oracle 10g Database Administration II 1Z0-043:14 Automating Tasks with the Scheduler
Oracle Database 10g: Administration Workshop I Release 2
Web SKE22441 Oracle Database 10g: Installing Oracle Database 10g Release 2
Web SKE22442 Oracle Database 10g: Creating Databases Release 2
Web SKE22443 Oracle Database 10g: Database Interfaces Release 2
Web SKE22444 Oracle Database 10g: Database Control and Storage Structures Release 2
Web SKE22445 Oracle Database 10g: Users and Security Release 2
Web SKE22446 Oracle Database 10g: Managing Schema Objects and Data Release 2
Web SKE22447 Oracle Database 10g: The SQL*Loader and PL/SQL Release 2
Web SKE22448 Oracle Database 10g: Oracle Net Services and Shared Servers Release 2
Web SKE22449 Oracle Database 10g: Monitoring and Maintenance Release 2
Web SKE22450 Oracle Database 10g: Managing Undo Data and Lock Conflicts Release 2
Web SKE22451 Oracle Database 10g: Managing Backup and Recovery Release 2
Oracle Database 10g: Administration Workshop II
Web SKE22371 Using Flashback Technology in Oracle 10g
Web SKE22372 Performing and Managing Backups in Oracle 10g
Web SKE22373 Advanced Database Recovery and Repair in Oracle 10g
Web SKE22374 Controlling the Oracle Listener and Enabling Distributed Transactions in Oracle 10g
Web SKE22375 Using Globalization Support in Oracle 10g
Web SKE22376 Optimizing Database Performance in Oracle 10g
Web SKE22377 Managing Storage and System Resources in Oracle 10g
Web SKE22378 Using the Scheduler to Automate Tasks in Oracle 10g
Web SKE22379 Using Advanced Features in Oracle 10g
Oracle Database 10g: Developing PL/SQL Program Units
Web SKE22411 PL/SQL Packages Web SKE22412 Oracle-Supplied Packages and
DBMS_SCHEDULER Web SKE22413 Managing Dependencies Web SKE22414 Manipulating Large Objects in
PL/SQL Web SKE22415 PL/SQL Triggers Web SKE22416 Dynamic SQL and Metadata
Oracle Database 10g: New Features
Web SKE22421 Oracle Database 10g: New Installation and Configuration Features
Web SKE22422 Oracle Database 10g: New Data Loading Features
Web SKE22423 Oracle Database 10g: New Automatic Management Features
Web SKE22424 Oracle Database 10g: New Resource, Scheduling, and Task-Management Features
Web SKE22425 Oracle Database 10g: New Space Management Features
Web SKE22426 Oracle Database 10g: New Storage Features
Web SKE22427 Oracle Database 10g: New Tuning, Performance-monitoring, and Analysis Features
Web SKE22428 Oracle Database 10g: New Backup and Recovery Features
Web SKE22429 Oracle Database 10g: Using Flashback
800/938-1222 Caliber Data Training www.caliberdt.com 24
Web SKE22430 Oracle Database 10g: New Features in Security and Software Maintenance
Web SKE22431 Oracle Database 10g: New Features in VLDB Support
Web SKE22432 Oracle Database 10g: Miscellaneous New Features
Oracle Database 10g: Programming with PL/SQL I
Web SKE22401 Introduction to PL/SQL Web SKE22402 Using PL/SQL with an Oracle
Server Web SKE22403 Using Control Structures Web SKE22404 Using Composite Data Types Web SKE22405 Explicit Cursors and Exception
Errors Web SKE22406 Creating Stored Procedures and
Functions
Oracle Database 10g: SQL Fundamentals I and II
Web SKE22381 Introduction to Oracle and SQL in Oracle Database 10g
Web SKE22382 SQL Functions in Oracle Database 10g
Web SKE22383 Displaying Multiple Table Data and Using Set Operators in Oracle Database 10g
Web SKE22384 Group and Datetime Functions in Oracle Database 10g
Web SKE22385 Subqueries and Hierarchical Queries in Oracle Database 10g
Web SKE22386 Regular Expressions and User Access in Oracle Database 10g
Web SKE22387 Creating and Managing Tables and Constraints in Oracle Database 10g
Web SKE22388 Database Objects in Oracle Database 10g
Web SKE22389 Managing Database Objects in Oracle Database 10g
Web SKE22390 Manipulating Data in Oracle Database 10g
Oracle 9i
Oracle9i Database Fundamentals 1Z0-031
Web MLE52401 Oracle9i Database Fundamentals 1Z0-031: 1 Oracle Architecture and Tools
Web MLE52402 Oracle9i Database Fundamentals 1Z0-031: 2 Managing Instances and Creating Databases
Web MLE52403 Oracle9i Database Fundamentals 1Z0-031: 3 Managing the Database Structure
Web MLE52404 Oracle9i Database Fundamentals 1Z0-031: 4 Managing Tablespaces and Datafiles
Web MLE52405 Oracle9i Database Fundamentals 1Z0-031: 5 Managing Storage Structures and Undo Data
Web MLE52406 Oracle9i Database Fundamentals 1Z0-031: 6 Managing Tables
Web MLE52407 Oracle9i Database Fundamentals 1Z0-031: 7 Managing Indexes and Data Integrity
Web MLE52408 Oracle9i Database Fundamentals 1Z0-031: 8 Managing Users and Profiles
Web MLE52409 Oracle9i Database Fundamentals 1Z0-031: 9 Managing Privileges and Roles
Web MLE52410 Oracle9i Database Fundamentals 1Z0-031:10 Exam Preparation
Oracle9i Database Fundamentals II 1Z0-032
Web MLE52411 Oracle9i Database Fundamentals II 1Z0-032:20 Practice Exam 1
Web MLE52412 Oracle9i Database Fundamentals II 1Z0-032:21 Practice Exam 2
Web MLE52413 Oracle9i Database Fundamentals II 1Z0-032:22 Practice Exam 3
Web MLE52414 Oracle9i Database Fundamentals II 1Z0-032:23 Practice Exam 4
Web MLE52415 Oracle9i Database Fundamentals II 1Z0-032:24 Practice Exam 5
n/a MLE54249 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 1 Networking Overview
n/a MLE54250 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 2 Basic Oracle Net Architecture
n/a MLE54251 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 3 Basic Oracle Net Server-Side Configuration
n/a MLE54252 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 4 Basic Oracle Net Services Client-Side Configuration
n/a MLE54253 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 5 Usage and Configuration of the Oracle Shared Server
n/a MLE54254 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 6 Backup and Recovery Overview
n/a MLE54255 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 7 Instance and Media Recovery Structures
n/a MLE54256 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 8 Configuring the Database Archiving Mode
n/a MLE54257 (NEW) Oracle9i Database Fundamentals II 1Z0-032: 9 Oracle Recovery Manager Overview and Configuration
n/a MLE54258 (NEW) Oracle9i Database Fundamentals II 1Z0-032:10 User-Managed Backups
n/a MLE54259 (NEW) Oracle9i Database Fundamentals II 1Z0-032:11 RMAN Backups
n/a MLE54260 (NEW) Oracle9i Database Fundamentals II 1Z0-032:12 User-Managed Complete Recovery
n/a MLE54261 (NEW) Oracle9i Database Fundamentals II 1Z0-032:13 RMAN Complete Recovery
n/a MLE54262 (NEW) Oracle9i Database Fundamentals II 1Z0-032:14 User-Managed Incomplete Recovery
n/a MLE54263 (NEW) Oracle9i Database Fundamentals II 1Z0-032:15 RMAN Incomplete Recovery
n/a MLE54264 (NEW) Oracle9i Database Fundamentals II 1Z0-032:16 RMAN Maintenance
n/a MLE54265 (NEW) Oracle9i Database Fundamentals II 1Z0-032:17
800/938-1222 Caliber Data Training www.caliberdt.com 25
Recovery Catalog Creation and Maintenance
n/a MLE54266 (NEW) Oracle9i Database Fundamentals II 1Z0-032:18 Transporting Data Between Databases
n/a MLE54267 (NEW) Oracle9i Database Fundamentals II 1Z0-032:19 Loading Data into a Database
Oracle9i Database Fundamentals: Architecture and Management
Web SKE22461 Architecture and Administration Tools in Oracle9i
Web SKE22462 Database and Instance Management in Oracle9i
Web SKE22463 Database Structures in Oracle9i
Oracle9i Database Fundamentals: Backup and Recovery
Web SKE22471 Backup and Recovery Overview and Configuration in Oracle9i
Web SKE22472 User-Managed and RMAN Backup and Recovery in Oracle9i
Web SKE22473 Recovery Manager Maintenance in Oracle9i
Web SKE22474 Transporting and Loading Data in Oracle9i
Oracle9i Database Fundamentals: Managing Data Storage
Web SKE22501 Data Storage in Oracle9i Web SKE22502 Tables and Indexes in Oracle9i Web SKE22503 Data Integrity in Oracle9i
Oracle9i Database Fundamentals: Managing Database Access
Web SKE22511 Users and Profiles in Oracle9i Web SKE22512 Privileges and Roles in Oracle9i Web SKE22513 Globalization and Auditing in
Oracle9i
Oracle9i Database Fundamentals: Network Administration
Web SKE22521 Networking Overview for Oracle9i Administrators
Web SKE22522 Oracle Network Configuration in Oracle9i
Oracle9i Database Performance Tuning 1Z0-033
Web MLE52416 Oracle9i Database Performance Tuning 1Z0-033:15 Practice Exam 1
Web MLE52417 Oracle9i Database Performance Tuning 1Z0-033:16 Practice Exam 2
Web MLE52418 Oracle9i Database Performance Tuning 1Z0-033:17 Practice Exam 3
Web MLE52419 Oracle9i Database Performance Tuning 1Z0-033:18 Practice Exam 4
n/a MLE54268 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 1 Performance Tuning Overview
n/a MLE54269 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 2 Sizing the Buffer Cache
n/a MLE54270 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 3 Sizing Other SGA Structures
n/a MLE54271 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 4 Monitoring and Detecting Lock Contention
n/a MLE54272 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 5 Using Oracle Blocks Efficiently
n/a MLE54273 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 6 Diagnostic and Tuning Tools
n/a MLE54274 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 7 Database Configuration and I/O Issues
n/a MLE54275 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 8 Optimizing Sort Operations
n/a MLE54276 (NEW) Oracle9i Database Performance Tuning 1Z0-033: 9 Tuning Oracle Shared Server
n/a MLE54277 (NEW) Oracle9i Database Performance Tuning 1Z0-033:10 Application Tuning
n/a MLE54278 (NEW) Oracle9i Database Performance Tuning 1Z0-033:11 SQL Statement Tuning
n/a MLE54279 (NEW) Oracle9i Database Performance Tuning 1Z0-033:12 Sizing the Shared Pool
n/a MLE54280 (NEW) Oracle9i Database Performance Tuning 1Z0-033:13 Diagnosing Contention for Latches
n/a MLE54281 (NEW) Oracle9i Database Performance Tuning 1Z0-033:14 Tuning the Operating System and Using Resource Manager
Oracle9i Database: Introduction to SQL
Web SKE22531 Introduction to Oracle and SQL in Oracle 9i
Web SKE22532 SQL Functions in Oracle 9i Web SKE22533 Subqueries, Reporting, and User-
Access Control in Oracle 9i Web SKE22534 Defining and Manipulating Data in
Oracle 9i
Oracle9i Database: New Features I
Web SKE22541 Introducing Oracle9i Database Web SKE22542 Manageability Enhancements in
Oracle9i
Oracle9i Database: New Features II
Web SKE22551 Availability Features in Oracle9i Web SKE22552 Scalability and Performance in
Oracle9i Web SKE22553 Development Platform in Oracle9i Web SKE22554 Security Overview for Oracle9i
Administrators
Oracle9i Database: Performance Tuning
Web SKE22561 Performance Tuning Methodology and Tools in Oracle9i
Web SKE22562 Tuning Memory Structures in Oracle9i
Web SKE22563 Tuning Database Structures in Oracle9i
Web SKE22564 Tuning Systems and Applications in Oracle9i
Oracle9i SQL 1Z0-007
800/938-1222 Caliber Data Training www.caliberdt.com 26
Web MLE52501 Oracle9i SQL 1Z0-007: 1 Introduction to SQL
Web MLE52502 Oracle9i SQL 1Z0-007: 2 Intermediate Queries
Web MLE52503 Oracle9i SQL 1Z0-007: 3 Queries with Single-Row Functions
Web MLE52504 Oracle9i SQL 1Z0-007: 4 Combining Tables
Web MLE52505 Oracle9i SQL 1Z0-007: 5 Grouping and Summarizing Data
Web MLE52506 Oracle9i SQL 1Z0-007: 6 Advanced Queries and Views
Web MLE52507 Oracle9i SQL 1Z0-007: 7 Working with Data
Web MLE52508 Oracle9i SQL 1Z0-007: 8 Creating Tables and Constraints
Web MLE52509 Oracle9i SQL 1Z0-007: 9 Database Objects and User Security
Web MLE52510 Oracle9i SQL 1Z0-007:10 SQL*Plus And iSQL*Plus Reporting and PL/SQL
Web MLE52511 Oracle9i SQL 1Z0-007:11 Practice Exam
Oracle 11g
Oracle Database 11g: New Features for Ad
Web SKE23200 (NEW) Oracle Database 11g: Installation and Upgrade Enhancements
Web SKE23201 (NEW) Oracle Database 11g: Storage Enhancements
Web SKE23202 (NEW) Oracle Database 11g: Change Management Overview and SQL Plan Management
Web SKE23203 (NEW) Oracle Database 11g: Database Replay and Automatic SQL Tuning
Web SKE23204 (NEW) Oracle Database 11g: Intelligent Infrastructure Enhancements
Web SKE23205 (NEW) Oracle Database 11g: Performance Enhancements
Web SKE23206 (NEW) Oracle Database 11g: Partitioning and Storage-Related Enhancements
Web SKE23207 (NEW) Oracle Database 11g: Using RMAN Enhancements, Flashback and LogMiner
Web SKE23208 (NEW) Oracle Database 11g: Diagnostic Enhancements and Using the Data Recovery Advisor
Web SKE23209 (NEW) Oracle Database 11g: New Security Features
Web SKE23210 (NEW) Oracle Database 11g: SecureFiles and Miscellaneous New Features
Oracle 8
Oracle 8
Web MLE52301 Oracle8: 1 Installing Oracle Web MLE52302 Oracle8: 2 Database Management Web MLE52303 Oracle8: 3 Building Databases Web MLE52304 Oracle8: 4 Files, Data, and Users Web MLE52305 Oracle8: 5 Database Schema
Objects Web MLE52306 Oracle8: 6 Processes and Security Web MLE52307 Oracle8: 7 Backup and Recovery
Oracle Database Systems
Oracle Application Server 10g: Administration I
Web SKE22571 Oracle Application Server 10g: Introduction
Web SKE22572 Oracle Application Server 10g: Infrastructure and Middle Tier Installation
Web SKE22573 Oracle Application Server 10g: Management Tools and Oracle Internet Directory
Web SKE22574 Oracle Application Server 10g: General Management and Directives for the HTTP Server
Web SKE22575 Oracle Application Server 10g: OracleAS Web Cache
Web SKE22576 Oracle Application Server 10g: OracleAS Portal
Web SKE22577 Oracle Application Server 10g: mod_plsql, CGI Scripts, and Database Providers
Web SKE22578 Oracle Application Server 10g: Application Management and Deployment
Web SKE22579 Oracle Application Server 10g: Component Administration in Oracle Internet Directory
Web SKE22580 Oracle Application Server 10g: DAS and SSO
Web SKE22581 Oracle Application Server 10g: Component Security with SSL
Web SKE22582 Oracle Application Server 10g: Oracle Certificate Authority Management
Oracle Legacy
Oracle
Web MLE52001 Oracle: 1 Introduction to PL/SQL Web MLE52002 Oracle: 1 Overview of
Developer/2000 Web MLE52003 Oracle: 2 Forms 4.5 and Reports
2.5 Web MLE52004 Oracle: 3 Graphics 2.5 and
Procedure Builder 1.5 Web MLE52005 Oracle: 4 Developer/2000
Applications Web MLE52006 Oracle: 5 Developer/2000
Integration
Internet and Network Technologies
CCSP
SNRS 1.0 Securing Networks with Cisco Routers and Switches
Web SKE22271 ACS for Windows Server Web SKE22272 Cisco IOS Security Features Web SKE22273 Further Cisco IOS Security
Features Web SKE22274 Layer 2 Security Web SKE22275 802.1x Port-based Authentication
and Best Practice Web SKE22276 VPNs Using Cisco Pre-Shared
Keys Web SKE22277 Configuring, Testing, and Verifying
IPSec Web SKE22278 VPNs Using Certification
Authorities
800/938-1222 Caliber Data Training www.caliberdt.com 27
Web SKE22279 ISAKMP and IPSec Web SKE22280 Remote Access Using Cisco Easy
VPN Web SKE22281 Configuring Cisco Easy VPN
Remote Web SKE22282 Cisco Router and Security Device
Manager
Cisco
BCMSN 3.0: Building Cisco Multilayer Switched Networks
Web SKE20155 Cisco BCMSN 3.0: Campus Networks
Web SKE20156 Cisco BCMSN 3.0: Defining Virtual Local Area Networks (VLANS)
Web SKE20157 Cisco BCMSN 3.0: Implementing Trunks and the Virtual Trunking Protocol (VTP)
Web SKE20158 Cisco BCMSN 3.0: Implementing Spanning Tree
Web SKE20159 Cisco BCMSN 3.0: Implementing Inter-VLAN Routing
Web SKE20160 Cisco BCMSN 3.0: Implementing High Availability In a Campus Environment
Web SKE20161 Cisco BCMSN 3.0: Wireless LANs Web SKE20162 Cisco BCMSN 3.0: Configuring
and Implementing WLANs Web SKE20163 Cisco BCMSN 3.0: Configuring
Campus Switches to Support Voice Web SKE20164 Cisco BCMSN 3.0: Mitigating
Service Loss and Data Theft
BCMSN 642-811
Web MLE50101 Cisco Related Series by MindLeaders BCMSN 642-811: 1 Switched Networks, VLANs, and Trunks
Web MLE50102 Cisco Related Series by MindLeaders BCMSN 642-811: 2 Spanning Tree Protocol
Web MLE50103 Cisco Related Series by MindLeaders BCMSN 642-811: 3 Enhancements to STP
Web MLE50104 Cisco Related Series by MindLeaders BCMSN 642-811: 4 Multilayer Switching
Web MLE50105 Cisco Related Series by MindLeaders BCMSN 642-811: 5 Availability and Redundancy
Web MLE50106 Cisco Related Series by MindLeaders BCMSN 642-811: 6 Multicasts
Web MLE50107 Cisco Related Series by MindLeaders BCMSN 642-811: 7 Network Quality of Service
Web MLE50108 Cisco Related Series by MindLeaders BCMSN 642-811: 8 QOS Configuration and Verification
Web MLE50109 Cisco Related Series by MindLeaders BCMSN 642-811: 9 MLS Optimization and Security
Web MLE50110 Cisco Related Series by MindLeaders BCMSN 642-811:10 Metro Ethernet
Web MLE50111 Cisco Related Series by MindLeaders BCMSN 642-811:11 Practice Exams
BCMSN 642-812
Web MLE50112 Cisco Related Series by MindLeaders BCMSN 642-812: 8 Practice Exam 1
Web MLE50113 Cisco Related Series by MindLeaders BCMSN 642-812: 9 Practice Exam 2
Web MLE50114 Cisco Related Series by MindLeaders BCMSN 642-812:10 Practice Exam 3
n/a MLE54201 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 1 VLANs
n/a MLE54202 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 2 Spanning Tree Protocols
n/a MLE54203 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 3 Inter-VLAN Routing
n/a MLE54204 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 4 Gateway Redundancy Technologies
n/a MLE54205 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 5 Wireless Client Access
n/a MLE54206 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 6 Security Features in a Switched Network
n/a MLE54207 (NEW) Cisco Related Series by MindLeaders BCMSN 642-812: 7 Support for Voice
BCRAN 642-821
Web MLE50115 Cisco Related Series by MindLeaders BCRAN 642-821: 1 WAN Technologies, Components, and AAA Security
Web MLE50116 Cisco Related Series by MindLeaders BCRAN 642-821: 2 PPP Authentication and Network Address Translation
Web MLE50117 Cisco Related Series by MindLeaders BCRAN 642-821: 3 Modems and Asynchronous Connections
Web MLE50118 Cisco Related Series by MindLeaders BCRAN 642-821: 4 Using ISDN Connections
Web MLE50119 Cisco Related Series by MindLeaders BCRAN 642-821: 5 Using Frame Relay Connections
Web MLE50120 Cisco Related Series by MindLeaders BCRAN 642-821: 6 Dial-on-Demand and Broadband
Web MLE50121 Cisco Related Series by MindLeaders BCRAN 642-821: 7 Enabling Backup Connections and Management of Traffic
Web MLE50122 Cisco Related Series by MindLeaders BCRAN 642-821: 8 Securing the Network with VPNs
Web MLE50123 Cisco Related Series by MindLeaders BCRAN 642-821: 9 Practice Exams
BSCI 3.0: Building Scalable Cisco Internetworks
Web SKE20165 Cisco BSCI 3.0: Network Requirements
Web SKE20166 Cisco BSCI 3.0: Configuring EIGRP
800/938-1222 Caliber Data Training www.caliberdt.com 28
Web SKE20167 Cisco BSCI 3.0: EIGRP Options, Authentication, and Issues
Web SKE20168 Cisco BSCI 3.0: Configuring Simple Elements of OSPF
Web SKE20169 Cisco BSCI 3.0: Tuning OSPF Configurations
Web SKE20170 Cisco BSCI 3.0: Configuring Advanced Elements of OSPF
Web SKE20171 Cisco BSCI 3.0: The IS-IS Protocol
Web SKE20172 Cisco BSCI 3.0: Manipulating Routing Updates
Web SKE20173 Cisco BSCI 3.0: Tuning BGP Implementations
Web SKE20174 Cisco BSCI 3.0: Implementing Multicast
Web SKE20175 Cisco BSCI 3.0: Implementing IPv6
Web SKE20176 Cisco BSCI 3.0: BGP for Enterprise ISP Connectivity
BSCI 642-801
Web MLE50124 Cisco Related Series by MindLeaders BSCI 642-801: 1 Routing Principles
Web MLE50125 Cisco Related Series by MindLeaders BSCI 642-801: 2 Extending IP Addresses
Web MLE50126 Cisco Related Series by MindLeaders BSCI 642-801: 3 Implementing OSPF in a Single Area
Web MLE50127 Cisco Related Series by MindLeaders BSCI 642-801: 4 Interconnecting OSPF Areas
Web MLE50128 Cisco Related Series by MindLeaders BSCI 642-801: 5 Applying Integrated IS-IS
Web MLE50129 Cisco Related Series by MindLeaders BSCI 642-801: 6 Employing Enhanced IGRP
Web MLE50130 Cisco Related Series by MindLeaders BSCI 642-801: 7 Configuring Border Gateway Protocol
Web MLE50131 Cisco Related Series by MindLeaders BSCI 642-801: 8 Scaling BGP Networks
Web MLE50132 Cisco Related Series by MindLeaders BSCI 642-801: 9 Routing Update Optimization and Redistribution
Web MLE50133 Cisco Related Series by MindLeaders BSCI 642-801:10 Practice Exam
BSCI 642-901
Web MLE50134 Cisco Related Series by MindLeaders BSCI 642-901: 8 Practice Exam 1
Web MLE50135 Cisco Related Series by MindLeaders BSCI 642-901: 9 Practice Exam 2
Web MLE50136 Cisco Related Series by MindLeaders BSCI 642-901:10 Practice Exam 3
Web MLE50137 Cisco Related Series by MindLeaders BSCI 642-901:11 Practice Exam 4
n/a MLE54208 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 1 EIGRP Operations
n/a MLE54209 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 2 Multiarea OSPF Operations
n/a MLE54210 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 3 Integrated IS-IS
n/a MLE54211 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 4 Cisco IOS Routing Features
n/a MLE54212 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 5 BGP for Enterprise ISP Connectivity
n/a MLE54213 (NEW) Cisco Related Series by MindLeaders BSCI 642-901: 6 Multicast Forwarding
n/a MLE54214 (NEW) Cisco Related Series by MindLeaders BSCI 642-901:7 IPv6
CIPT1 4.1: Cisco IP Telephony Part 1
Web SKE20110 Fundamentals of Cisco CallManager
Web SKE20111 IP Phones and CallManager Configuration
Web SKE20112 Cisco Catalyst Switches and IP Communicator
Web SKE20113 Using the BAT Application and TAPS Tool
Web SKE20114 Cisco Access Gateways and Intercluster Trunks
Web SKE20115 Configuring Basic and Complex Route Plans
Web SKE20116 Telephony Class of Service and Call Admission
Web SKE20117 Configuring Media Resources and Adding Users
Web SKE20118 Configuring Cisco IP Phone Features
Web SKE20119 Configuring Cisco CallManager Applications
CIPT1 6.0: Implementing Cisco Unified Communications Manager Part 1
Web SKE23401 (NEW) Cisco CIPT1 6.0: Introduction to Cisco Unified Communications Manager
Web SKE23402 (NEW) Cisco CIPT1 6.0: Administration of Cisco Unified Communications Manager
Web SKE23403 (NEW) Cisco CIPT1 6.0: Single-Site On-Net Calling
Web SKE23404 (NEW) Cisco CIPT1 6.0: Implementing and Hardening IP Phones
Web SKE23405 (NEW) Cisco CIPT1 6.0: Gateways, Routing, and Digit Manipulation
Web SKE23406 (NEW) Cisco CIPT1 6.0: Call Privileges and Call Coverage
Web SKE23407 (NEW) Cisco CIPT1 6.0: Implementing Media Resources
Web SKE23408 (NEW) Cisco CIPT1 6.0: User Features and Call Presence
Web SKE23409 (NEW) Cisco CIPT1 6.0: Voice Mail and Video Integration
CIPT2 4.1: Cisco IP Telephony Part 2
Web SKE20120 Securing Cisco CallManager Web SKE20121 Toll Fraud Prevention and IP
Phone Security Web SKE20122 Cryptography and PKI
800/938-1222 Caliber Data Training www.caliberdt.com 29
Web SKE20123 IP Telephony Authentication and Encryption
Web SKE20124 IP Video Telephony Web SKE20125 Monitoring IP Telephony Web SKE20126 Managing the CallManager
System
CIPT2 6.0: Implementing Cisco Unified Communications Manager Part 2
Web SKE23411 (NEW) Cisco CIPT2 6.0: Multisite Deployments
Web SKE23412 (NEW) Cisco CIPT2 6.0: Bandwidth Management and Call Admission Control
Web SKE23413 (NEW) Cisco CIPT2 6.0: Centralized Call-Processing Redundancy
Web SKE23414 (NEW) Cisco CIPT2 6.0: Features and Applications for Multisite Deployments
Web SKE23415 (NEW) Cisco CIPT2 6.0: IP Telephony Security
CIT 642-831
Web MLE50171 Cisco Related Series by MindLeaders CIT 642-831: 1 Networking Principles and Technologies
Web MLE50172 Cisco Related Series by MindLeaders CIT 642-831: 2 TCP/IP
Web MLE50173 Cisco Related Series by MindLeaders CIT 642-831: 3 Windows Troubleshooting
Web MLE50174 Cisco Related Series by MindLeaders CIT 642-831: 4 The Physical and Data Link Layers
Web MLE50175 Cisco Related Series by MindLeaders CIT 642-831: 5 Virtual LANs
Web MLE50176 Cisco Related Series by MindLeaders CIT 642-831: 6 Serial Links
Web MLE50177 Cisco Related Series by MindLeaders CIT 642-831: 7 Routing Protocols
Web MLE50178 Cisco Related Series by MindLeaders CIT 642-831: 8 ISDN
Web MLE50179 Cisco Related Series by MindLeaders CIT 642-831: 9 Practice Exams
CVOICE 6.0: Cisco Voice over IP
Web SKE23421 (NEW) Cisco CVOICE 6.0: VoIP Overview
Web SKE23422 (NEW) Cisco CVOICE 6.0: Understanding VoIP Components and Requirements
Web SKE23423 (NEW) Cisco CVOICE 6.0: Understanding Call Types, Analog Voice Ports, and Dial Peers
Web SKE23424 (NEW) Cisco CVOICE 6.0: Configuring Digital Voice Ports
Web SKE23425 (NEW) Cisco CVOICE 6.0: VoIP Gateway Implementation
Web SKE23426 (NEW) Cisco CVOICE 6.0: Dial Plans and Numbering Plans
Web SKE23427 (NEW) Cisco CVOICE 6.0: Digit Manipulation, Path Selection, and Calling Privileges
Web SKE23428 (NEW) Cisco CVOICE 6.0: Introducing H.323 Gatekeepers
Web SKE23429 (NEW) Cisco CVOICE 6.0: Configuring Basic Gatekeeper Functionality
Web SKE23430 (NEW) Cisco CVOICE 6.0: ITSP Connectivity
DESGN 2.0: Designing For Cisco Internetwork Solutions
Web SKE20102 Cisco DESGN 2.0: Network Design Methodology
Web SKE20103 Cisco DESGN 2.0: Structuring and Modularizing the Network
Web SKE20104 Cisco DESGN 2.0: Multilayer Campus Design
Web SKE20105 Cisco DESGN 2.0: Designing Enterprise WANs
Web SKE20106 Cisco DESGN 2.0: IP Address and Routing Protocol Design
Web SKE20107 Cisco DESGN 2.0: Network Security Solutions
Web SKE20108 Cisco DESGN 2.0: Voice Networking
Web SKE20109 Cisco DESGN 2.0: Wireless Networking
ICND1 1.0: Interconnecting Cisco Networking Devices Part 1
Web SKE23441 (NEW) Cisco ICND1 1.0: Network Fundamentals
Web SKE23442 (NEW) Cisco ICND1 1.0: Network Communications and Connections
Web SKE23443 (NEW) Cisco ICND1 1.0: Switched LANs
Web SKE23444 (NEW) Cisco ICND1 1.0: Switch Optimization, Security, and Troubleshooting
Web SKE23445 (NEW) Cisco ICND1 1.0: Wireless LANs
Web SKE23446 (NEW) Cisco ICND1 1.0: Routing and Addressing in the LAN
Web SKE23447 (NEW) Cisco ICND1 1.0: Packet Delivery, Security, and Remote Access on the Router
Web SKE23448 (NEW) Cisco ICND1 1.0: WAN Technologies and Routing
Web SKE23449 (NEW) Cisco ICND1 1.0: WAN Encapsulation and Dynamic Routing using RIP
Web SKE23450 (NEW) Cisco ICND1 1.0: Network Environment Management
ICND2 1.0: Interconnecting Cisco Networking Devices Part 2
Web SKE23451 (NEW) Cisco ICND2 1.0: Small and Medium Network Implementations
Web SKE23452 (NEW) Cisco ICND2 1.0 Improving Switched Network and VLAN Performance
Web SKE23453 (NEW) Cisco ICND2 1.0: Routing Fundamentals, Subnetting, and VLSMs
Web SKE23454 (NEW) Cisco ICND2 1.0: Single-Area OSPF Implementation
Web SKE23455 (NEW) Cisco ICND2 1.0: EIGRP Implementation
Web SKE23456 (NEW) Cisco ICND2 1.0: Access Control Lists
Web SKE23457 (NEW) Cisco ICND2 1.0: Address Space Management
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Web SKE23458 (NEW) Cisco ICND2 1.0: Transitioning to IPv6
Web SKE23459 (NEW) Cisco ICND2 1.0: VPN and Point-to-Point WAN Connections
Web SKE23460 (NEW) Cisco ICND2 1.0: Extending the LAN to a WAN
IINS 1.0: Security: Implementing Cisco IOS Network Security
Web SKE23471 (NEW) Cisco IINS 1.0: Network Security Principles I
Web SKE23472 (NEW) Cisco IINS 1.0: Network Security Principles II
Web SKE23473 (NEW) Cisco IINS 1.0: Perimeter Security
Web SKE23474 (NEW) Cisco IINS 1.0: Network Security Using Cisco IOS Firewalls
Web SKE23475 (NEW) Cisco IINS 1.0: Cryptography, Encryption, and Digital Signatures
Web SKE23476 (NEW) Cisco IINS 1.0: IP Security Site-to-Site Virtual Private Networks
Web SKE23477 (NEW) Cisco IINS 1.0: Network Security Using Cisco IOS IPS
Web SKE23478 (NEW) Cisco IINS 1.0: LAN, SAN, Voice, and Endpoint Security
Web SKE23479 (NEW) Cisco IINS 1.0: Mitigating Layer 2 Attacks
IIUC 1.0: Implementing Cisco IOS Unified Communications
Web SKE23481 (NEW) Cisco IIUC 1.0: Unified Communications Systems and Telephony Operations
Web SKE23482 (NEW) Cisco IIUC 1.0: VoIP Fundamentals I
Web SKE23483 (NEW) Cisco IIUC 1.0: VoIP Fundamentals II
Web SKE23484 (NEW) Cisco IIUC 1.0: VoIP Fundamentals III
Web SKE23485 (NEW) Cisco IIUC 1.0: Introducing Cisco Unified Communication Manager Express
Web SKE23486 (NEW) Cisco IIUC 1.0: Supporting Cisco Unified Communications Manager Express
Web SKE23487 (NEW) Cisco IIUC 1.0: Cisco Unity Express Implementation
Web SKE23488 (NEW) Cisco IIUC 1.0: The Cisco Smart Business Communications System
ISCW 1.0: Implementing Secure Converged Wide Area Networks
Web SKE20177 Cisco ISCW 1.0: Network Connectivity
Web SKE20178 Cisco ISCW 1.0: Configuring the CPE and Verifying Broadband ADSL
Web SKE20179 Cisco ISCW 1.0: Frame Mode MPLS Implementation
Web SKE20180 Cisco ISCW 1.0: IPSec VPNs Web SKE20181 Cisco ISCW 1.0: IPSec VPN
Configuration Web SKE20182 Cisco ISCW 1.0: Configuring
Cisco Easy VPN Web SKE20183 Cisco ISCW 1.0: Mitigating
Network Attacks and Disabling Unused Services
Web SKE20184 Cisco ISCW 1.0: Securing Routers, Administrative Access, and Access Lists
Web SKE20185 Cisco ISCW 1.0: IOS Firewalls and IOS IPS
Web SKE20186 Cisco ISCW 1.0: Securing Management Features and AAA
ISCW 642-825
Web MLE50196 Cisco Related Series by MindLeaders ISCW 642-825: 8 Practice Exam 1
Web MLE50197 Cisco Related Series by MindLeaders ISCW 642-825: 9 Practice Exam 2
Web MLE50198 Cisco Related Series by MindLeaders ISCW 642-825:10 Practice Exam 3
n/a MLE54228 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 1 Basic Teleworker Services
n/a MLE54229 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 2 Frame-Mode MPLS
n/a MLE54230 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 3 Site-to-Site IPSec VPN
n/a MLE54231 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 4 Network Security Strategies
n/a MLE54232 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 5 Cisco Device Hardening
n/a MLE54233 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 6 Cisco IOS Firewall
n/a MLE54234 (NEW) Cisco Related Series by MindLeaders ISCW 642-825: 7 Cisco IOS Intrusion Protection System
IUWNE 1.0: Implementing Cisco Unified Wireless Networking Essentials
Web SKE23501 (NEW) Cisco IUWNE 1.0: Wireless Fundamentals
Web SKE23502 (NEW) Cisco IUWNE 1.0: Wireless Antennae and Spread Spectrum Technologies
Web SKE23503 (NEW) Cisco IUWNE 1.0: Wireless Regulation Bodies, Standards, and Certifications
Web SKE23504 (NEW) Cisco IUWNE 1.0: Wireless Media Access, Technologies, and the Frame Journey
Web SKE23505 (NEW) Cisco IUWNE 1.0: Unified Wireless Network Basic Architecture
Web SKE23506 (NEW) Cisco IUWNE 1.0: Access Point Management
Web SKE23507 (NEW) Cisco IUWNE 1.0: Wireless Clients
Web SKE23508 (NEW) Cisco IUWNE 1.0: WLAN Security Basics
Web SKE23509 (NEW) Cisco IUWNE 1.0: WLAN Authentication and Encryption
Web SKE23510 (NEW) Cisco IUWNE 1.0: Introducing, Installing, and Administering WCS
Web SKE23511 (NEW) Cisco IUWNE 1.0: Managing and Monitoring with WCS
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Web SKE23512 (NEW) Cisco IUWNE 1.0: WLAN Maintenance and Troubleshooting
ONT 1.0: Optimizing Converged Cisco Networks
Web SKE20187 Cisco ONT 1.0: Network Requirements and Introduction to VoIP
Web SKE20188 Cisco ONT 1.0: Supporting VoIP Web SKE20189 Cisco ONT 1.0: IP QoS and its
Implementation Web SKE20190 Cisco ONT 1.0: Classification and
Marking Web SKE20191 Cisco ONT 1.0: Queuing Web SKE20192 Cisco ONT 1.0: TCP and QoS
Traffic Management and Mechanisms
Web SKE20193 Cisco ONT 1.0: AutoQoS Web SKE20194 Cisco ONT 1.0: Wireless
Implementations
ONT 642-845
Web MLE50199 Cisco Related Series by MindLeaders ONT 642-845: 6 Practice Exam 1
Web MLE50200 Cisco Related Series by MindLeaders ONT 642-845: 7 Practice Exam 2
Web MLE50201 Cisco Related Series by MindLeaders ONT 642-845: 8 Practice Exam 3
Web MLE50202 Cisco Related Series by MindLeaders ONT 642-845: 9 Practice Exam 4
n/a MLE54223 (NEW) Cisco Related Series by MindLeaders ONT 642-845: 1 Cisco VoIP Implementations
n/a MLE54224 (NEW) Cisco Related Series by MindLeaders ONT 642-845: 2 QoS Considerations
n/a MLE54225 (NEW) Cisco Related Series by MindLeaders ONT 642-845: 3 DiffServ QoS Implementations
n/a MLE54226 (NEW) Cisco Related Series by MindLeaders ONT 642-845: 4 AutoQoS
n/a MLE54227 (NEW) Cisco Related Series by MindLeaders ONT 642-845: 5 WLAN Security and Management
QoS 2.1: Implementing Cisco Quality of Service
Web SKE20127 Introduction to QoS and QoS Implementation
Web SKE20128 IP QoS Building Blocks Web SKE20129 The Modular QoS CLI and
AutoQoS Web SKE20130 Introduction to Classification and
Marking Web SKE20131 QoS Pre-classify, QPPB, and
LAN-based Classification and Marking
Web SKE20132 Congestion Management Web SKE20133 Congestion Avoidance Web SKE20134 Traffic Policing and Shaping Web SKE20135 Link-efficiency Mechanisms Web SKE20136 QoS Best Practices
Cisco ARCH
ARCH 2.0: Designing Cisco Network Service Architectures
Web SKE23521 (NEW) Cisco ARCH 2.0: Advanced WAN Services Design
Web SKE23522 (NEW) Cisco ARCH 2.0: IPsec and SSL VPN Design
Web SKE23523 (NEW) Cisco ARCH 2.0: IP Multicast Design
Web SKE23524 (NEW) Cisco ARCH 2.0: Network Management with Cisco IOS Software
Cisco CCDA/CCDP Certification
CCDA 640-863
Web MLE50138 Cisco Related Series by MindLeaders CCDA 640-863: 9 Practice Exam 1
Web MLE50139 Cisco Related Series by MindLeaders CCDA 640-863:10 Practice Exam 2
Web MLE50140 Cisco Related Series by MindLeaders CCDA 640-863:11 Practice Exam 3
Web MLE50141 Cisco Related Series by MindLeaders CCDA 640-863:12 Practice Exam 4
n/a MLE54215 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 1 Network Design Methodology
n/a MLE54216 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 2 Network Structure and Modularity
n/a MLE54217 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 3 Basic Enterprise Campus Networks
n/a MLE54218 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 4 Enterprise Edge and Remote Network Modules
n/a MLE54219 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 5 IP Addressing and Routing Protocols
n/a MLE54220 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 6 Security Services
n/a MLE54221 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 7 Voice Networking Considerations
n/a MLE54222 (NEW) Cisco Related Series by MindLeaders CCDA 640-863: 8 Wireless Networking Considerations
DESGN 1.2 Designing for Cisco Internetwork Solutions
Web SKE22231 Cisco Design Principles Web SKE22232 Examining Cisco Customer
Requirements and Existing Network Topology Methodologies
Web SKE22233 Cisco Concepts for Structuring Networks
Web SKE22234 Basic Cisco Campus Switching Design Considerations
Web SKE22235 Basic Cisco WAN Design Considerations
Web SKE22236 Cisco IP Addressing Design Concepts
Web SKE22237 Cisco Routing Protocol Design Considerations
Web SKE22238 Introduction to Cisco Security Design Concepts
Web SKE22239 Introduction to Cisco Voice Design Concepts
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Web SKE22240 Introduction to Cisco Network Management Design Concepts
Web SKE22241 Cisco Design Case Study
Cisco CCNA & CCNP
CCNA 640-801
Web MLE50142 Cisco Related Series by MindLeaders CCNA 640-801: 1 The Open Systems Interconnect Model (OSI)
Web MLE50143 Cisco Related Series by MindLeaders CCNA 640-801: 2 Hardware and the OSI Reference Model
Web MLE50144 Cisco Related Series by MindLeaders CCNA 640-801: 3 Wide Area Network Protocols
Web MLE50145 Cisco Related Series by MindLeaders CCNA 640-801: 4 TCP/IP Technologies
Web MLE50146 Cisco Related Series by MindLeaders CCNA 640-801: 5 Understanding Layer 2 Switching Technology
Web MLE50147 Cisco Related Series by MindLeaders CCNA 640-801: 6 Understanding Layer 3 Routing Technologies
Web MLE50148 Cisco Related Series by MindLeaders CCNA 640-801: 7 Configuring a Cisco Switch
Web MLE50149 Cisco Related Series by MindLeaders CCNA 640-801: 8 Configuring a Cisco Router
Web MLE50150 Cisco Related Series by MindLeaders CCNA 640-801: 9 Creating and Applying Additional Router Configurations
Web MLE50151 Cisco Related Series by MindLeaders CCNA 640-801:10 Practice Exam
CCNA 640-802
Web MLE50152 Cisco Related Series by MindLeaders CCNA 640-802: 1 Networking Fundamentals
Web MLE50153 Cisco Related Series by MindLeaders CCNA 640-802: 2 Network Models
Web MLE50154 Cisco Related Series by MindLeaders CCNA 640-802: 3 Concepts in IP Addressing
Web MLE50155 Cisco Related Series by MindLeaders CCNA 640-802: 4 Working with Cisco Equipment
Web MLE50156 Cisco Related Series by MindLeaders CCNA 640-802: 5 Managing Your Router
Web MLE50157 Cisco Related Series by MindLeaders CCNA 640-802: 6 Basic Catalyst Switch Operations and Configuration
Web MLE50158 Cisco Related Series by MindLeaders CCNA 640-802: 7 Introduction to WANs
Web MLE50159 Cisco Related Series by MindLeaders CCNA 640-802: 8 Wireless LANs
Web MLE50160 Cisco Related Series by MindLeaders CCNA 640-802: 9 Basic Network Security
Web MLE50161 Cisco Related Series by MindLeaders CCNA 640-802:10 Basic Routing
Web MLE50162 Cisco Related Series by MindLeaders CCNA 640-802:11 Small-Office Internet Connection
Web MLE50163 Cisco Related Series by MindLeaders CCNA 640-802:12 Advanced Catalyst Switch Operations and Configuration
Web MLE50164 Cisco Related Series by MindLeaders CCNA 640-802:13 IP Access Lists
Web MLE50165 Cisco Related Series by MindLeaders CCNA 640-802:14 Advanced Routing
Web MLE50166 Cisco Related Series by MindLeaders CCNA 640-802:15 Advanced WANs
Web MLE50167 Cisco Related Series by MindLeaders CCNA 640-802:16 Advanced IP Concepts
Web MLE50168 Cisco Related Series by MindLeaders CCNA 640-802:17 Practice Exam 1
Web MLE50169 Cisco Related Series by MindLeaders CCNA 640-802:18 Practice Exam 2
Web MLE50170 Cisco Related Series by MindLeaders CCNA 640-802:19 Practice Exam 3
ICND1 640-822
Web MLE50180 Cisco Related Series by MindLeaders ICND1 640-822: 1 Networking Fundamentals
Web MLE50181 Cisco Related Series by MindLeaders ICND1 640-822: 2 Network Models
Web MLE50182 Cisco Related Series by MindLeaders ICND1 640-822: 3 Concepts in IP Addressing
Web MLE50183 Cisco Related Series by MindLeaders ICND1 640-822: 4 Working with Cisco Equipment
Web MLE50184 Cisco Related Series by MindLeaders ICND1 640-822: 5 Managing Your Router
Web MLE50185 Cisco Related Series by MindLeaders ICND1 640-822: 6 Basic Catalyst Switch Operations and Configuration
Web MLE50186 Cisco Related Series by MindLeaders ICND1 640-822: 7 Introduction to WANs
Web MLE50187 Cisco Related Series by MindLeaders ICND1 640-822: 8 Wireless LANs
Web MLE50188 Cisco Related Series by MindLeaders ICND1 640-822: 9 Basic Network Security
Web MLE50189 Cisco Related Series by MindLeaders ICND1 640-822:10 Basic Routing
Web MLE50190 Cisco Related Series by MindLeaders ICND1 640-822:11 Small-Office Internet Connection
ICND2 640-816
Web MLE50191 Cisco Related Series by MindLeaders ICND2 640-816: 1
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Advanced Catalyst Switch Operations and Configuration
Web MLE50192 Cisco Related Series by MindLeaders ICND2 640-816: 2 IP Access Lists
Web MLE50193 Cisco Related Series by MindLeaders ICND2 640-816: 3 Advanced Routing
Web MLE50194 Cisco Related Series by MindLeaders ICND2 640-816: 4 Advanced WANs
Web MLE50195 Cisco Related Series by MindLeaders ICND2 640-816: 5 Advanced IP Concepts
Cisco CIPT Specialist
CIPT1 4.0: Cisco IP Telephony Part 1
Web SKE21690 Configuring Cisco IP Phone Features
CompTIA iNET+
CompTIA i-Net+: Internet and Web Technologies
Web SKE21761 Networking Fundamentals Web SKE21762 Internet Fundamentals Web SKE21763 Internet Client Infrastructure and
Applications Web SKE21764 Internet Servers and Services Web SKE21765 Web Development Fundamentals Web SKE21766 Internet Site Development Web SKE21767 Networking Security
Fundamentals Web SKE21768 Securing and Troubleshooting
Networks Web SKE21769 Business Concepts and the
Internet Web WN9501 Review of Network Fundamentals Web WN9502 E-Commerce Web WN9503 Internet Connectivity Technologies Web WN9504 TCP/IP Protocols Web WN9505 TCP/IP Applications and Services Web WN9506 Internet Clients and Servers Web WN9507 Building Web Pages Web WN9508 Dynamic Site Technologies Web WN9509 Troubleshooting Web WN9510 Security
CompTIA Networking, Internetworking, and Security Technologies
CompTIA Network+
CD/Web IP1720 Fundamentals of Networking CD/Web IP1730 OSI Network Layers CD/Web IP1740 TCP/IP Protocol CD/Web IP1750 Accessing Remote Networks CD/Web IP1760 Implementing Networks Web WN8801 The Network Infrastructure Web WN8802 Computer Protocols and the OSI
Model Web WN8803 LANs Web WN8804 Network Components Web WN8805 WANs Web WN8806 LAN Software Architectures Web WN8807 Novell NetWare Client/Server
System Web WN8808 Windows NT Client/Server NOS Web WN8809 UNIX, Linux, and AppleTalk Web WN8810 TCP/IP Protocols
Web WN8811 TCP/IP Applications and Services Web WN8812 Network Configuration Web WN8813 Troubleshooting
CompTIA Network+ 2005
Web SKE21711 The Fundamentals of Networking Web SKE21712 LAN Technologies Web SKE21713 Networking Protocols Web SKE21714 IP Addressing and Subnetting Web SKE21715 Working with TCP/IP Web SKE21716 WANs and Remote Connectivity Web SKE21717 Network Operating Systems and
Clients Web SKE21718 Network Security Web SKE21719 Network Troubleshooting Web SKE21720 Fault Tolerance and Disaster
Recovery
CompTIA Network+ 2005 (N10-003)
Web MLE50601 CompTIA Network+ 2005 (N10-003): 1 Network Fundamentals and Operating Systems
Web MLE50602 CompTIA Network+ 2005 (N10-003): 2 Network Media
Web MLE50603 CompTIA Network+ 2005 (N10-003): 3 Network Devices
Web MLE50604 CompTIA Network+ 2005 (N10-003): 4 Wireless Technologies
Web MLE50605 CompTIA Network+ 2005 (N10-003): 5 The OSI Model
Web MLE50606 CompTIA Network+ 2005 (N10-003): 6 TCP/IP Fundamentals
Web MLE50607 CompTIA Network+ 2005 (N10-003): 7 TCP/IP Configuration and Utilities
Web MLE50608 CompTIA Network+ 2005 (N10-003): 8 Network and Remote Access Service
Web MLE50609 CompTIA Network+ 2005 (N10-003): 9 Network Infrastructure and Security
Web MLE50610 CompTIA Network+ 2005 (N10-003):10 Fault Management and Disaster Recovery
Web MLE50611 CompTIA Network+ 2005 (N10-003):11 Troubleshooting
CompTIA Network+ 2009
Web SKE23601 (NEW) CompTIA Network+ 2009: Network Fundamentals
Web SKE23602 (NEW) CompTIA Network+ 2009: Network Components
Web SKE23603 (NEW) CompTIA Network+ 2009: Network Devices
Web SKE23604 (NEW) CompTIA Network+ 2009: Network Protocols
Web SKE23610 (NEW) CompTIA Network+ 2009: Managing and Monitoring the Network
Web SKE23611 (NEW) CompTIA Network+ 2009: Troubleshooting the Network
CompTIA Security+ 2008
Web SKE23621 (NEW) CompTIA Security + 2008: Threat Mitigation
Web SKE23622 (NEW) CompTIA Security + 2008: Cryptography
Web SKE23623 (NEW) CompTIA Security + 2008: Authentication Methods
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Web SKE23624 (NEW) CompTIA Security + 2008: Messaging, User, and Role Security
Web SKE23625 (NEW) CompTIA Security + 2008: Public Key Infrastructure and Access Security
Web SKE23626 (NEW) CompTIA Security + 2008: Ports, Protocols, and Network Security
Web SKE23627 (NEW) CompTIA Security + 2008: Wi-Fi and Remote Access
Web SKE23628 (NEW) CompTIA Security + 2008: Risk Analysis, Vulnerability Testing, IDS, and Forensics
Web SKE23629 (NEW) CompTIA Security + 2008: Auditing, Security Policies, and Disaster Recovery
Data/Telecommunications
Convergence of Technologies
Web WN6201 LAN Protocols Web WN6202 WAN Protocols Web WN6203 TCP/IP Protocols Web WN6204 Standards for Convergence Web WN6205 Computer Telephony Integration Web WN6206 Call Center Components Web WN6207 Computer Telephony Integration
Implementation Web WN6208 Emerging Internet Technologies
Design and Implementation of Voice Networks
Web WN6001 Telecommunications Concepts and Components
Web WN6002 PBX and ACD Systems Web WN6003 Point-to-Point
Telecommunications Protocols Web WN6004 Switched Telecommunications
Protocols Web WN6005 Traffic Engineering
Frame Relay
Web SKE21781 Frame Relay Concepts Web SKE21782 Frame Relay Signaling and
Applications
Introduction to Multiprotocol Label Switching
Web SKE21801 Introduction to MPLS
Introduction to Telecommunications
Web WN1001 Overview of the Telecommunications Industry
Web WN1002 How a Local Exchange Works Web WN1003 Types of Telephone Systems Web WN1004 Overview of Telephony Services
IP Telephony Principles and Applications
Web WN9401 VoIP Services Web WN9402 Enterprise Class IP Solutions Web WN9403 VoIP Network Quality of Service
Techniques Web WN9404 VoIP Network Integration with
Legacy Services Web WN9405 VoIP Network Engineering,
Management, and Support Web WN9406 Future Technologies Supporting
Convergence
IPv6 and Future Applications
Web SKE21811 IPv6
Lightweight Directory Access Protocol
Web SKE21891 LDAP Fundamentals Web SKE21892 Designing and Maintaining LDAP
Directory Services
Quality of Service
Web SKE21821 Implementing Quality of Service
Signaling Systems
Web SKE21831 Systems and Signals
SONET/SDH
Web SKE21841 Overview of SONET and SDH
Telecommunications Fundamentals
Web SKE21851 Telecommunications Essentials
The Basics
CD/Web IP1990 Basics of Telecommunications
EMC
Information Storage and Management (Storage Technology Foundations)
Web SKE23631 (NEW) Introduction to Storage Technology
Web SKE23632 (NEW) Storage System Architecture
Web SKE23633 (NEW) Physical Disks and RAID Arrays
Web SKE23634 (NEW) Intelligent Storage Systems
Web SKE23635 (NEW) Network Storage Systems Web SKE23636 (NEW) Fibre Channel Storage
Area Networks Web SKE23637 (NEW) IP SANs and Content
Addressed Storage Web SKE23638 (NEW) Information Availability Web SKE23639 (NEW) Replication and Business
Continuity Web SKE23640 (NEW) Monitoring and Managing
the Data Center Web SKE23641 (NEW) Securing Storage Web SKE23642 (NEW) Storage Virtualization
Technologies
ISC 2
The Information Systems Security Engineering Professional (ISSEP) Domains
Web SKE22301 Systems Security Engineering Web SKE22302 Certification and Accreditation Web SKE22303 Technical Management Web SKE22304 US Government Information
Assurance Regulations
The Systems Security Certified Practitioner (SSCP) Domains
Web SKE22291 Access Controls
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Web SKE22292 Administration Web SKE22293 Auditing and Monitoring Web SKE22294 Risk, Response, and Recovery Web SKE22295 Cryptography Web SKE22296 Data Communications Web SKE22297 Malicious Code
ITIL Version 2
EX0-100
Web MLE51101 ITIL Version 2 Foundation Certificate EX0-100: 1 Practice Exam 1
Web MLE51102 ITIL Version 2 Foundation Certificate EX0-100: 2 Practice Exam 2
Web MLE51103 ITIL Version 2 Foundation Certificate EX0-100: 3 Practice Exam 3
ITIL Version 3
EX0-101
n/a MLE54301 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 1 Service Management
n/a MLE54302 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 2 Service Lifecycle
n/a MLE54303 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 3 Generic Concepts
n/a MLE54304 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 4 Key Principles and Models
n/a MLE54305 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 5 Selected Processes
n/a MLE54306 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 6 Selected Functions
n/a MLE54307 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 7 Selected Roles
n/a MLE54308 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 8 Technology and Architecture
n/a MLE54309 (NEW) ITIL Version 3 Foundation Certificate EX0-101: 9 ITIL Qualification Scheme
n/a MLE54310 (NEW) ITIL Version 3 Foundation Certificate EX0-101:10 Practice Exam 1
n/a MLE54311 (NEW) ITIL Version 3 Foundation Certificate EX0-101:12 Practice Exam 3
n/a MLE54312 (NEW) ITIL Version 3 Foundation Certificate EX0-101:11 Practice Exam 2
n/a MLE54313 (NEW) ITIL Version 3 Foundation Certificate EX0-101:13 Practice Exam 4
Network Concepts
Client/Server
CD/Web IP0810 Client/Server Concepts Web MLE50401 Client/Server Technology for
Managers: 1 Client/Server Technology for Managers
Data Warehousing
CD/Web IP1680 Fundamentals of Data Warehousing
CD/Web IP1690 Building a Data Warehouse Web MLE50801 Data Warehousing: 1 Concepts Web MLE50802 Data Warehousing: 2
Management
Implementation of Data Networks
Web WN5901 Overview of the Implementation Process
Web WN5902 Physical Layer Implementation Web WN5903 LAN Implementation Web WN5904 LAN Software Implementation Web WN5905 Implementing a Small Network Web WN5906 Large Network Implementation
Case Studies
Internetworking Devices
Web WN6101 Overview of Layers and Layer 1 Devices
Web WN6102 Layer 2 Devices Web WN6104 Routing Table Protocols Web WN6105 Virtual Local Area Networks Web WN6106 Network Management Web WN6107 Using Internetworking Devices to
Design Networks
Introduction to Local Area Networks
Web WN0201 How Ethernet Works Web WN0202 How Token Ring and FDDI Work Web WN0203 How ATM LANs Work Web WN0204 LAN Software Web WN0205 The Basics of Novell NetWare Web WN0206 The Basics of Windows NT Web WN0207 Review of LAN Web WN0208 Connecting Computers Web WN5507 Analysis of LANs
Introduction to Networking
Web WN0101 The OSI Model Web WN0102 Network Signals, Cables &
Topologies Web WN0103 Computers and Software in
Networks Web WN0104 How Computer Protocols Work Web WN0105 How Local Area Networks Work Web WN0106 Components Used to Build
Networks Web WN0107 How Wide Area Networks Work Web WN0108 How to Build a Computer Network
Introduction to TCP/IP
Web MLE72001 TCP/IP: 1 Introduction to TCP/IP Concepts
Web MLE72002 TCP/IP: 2 Data Delivery and Routing
Web MLE72003 TCP/IP: 3 Microsoft TCP/IP and IIS
Web MLE72004 TCP/IP: 4 Printing Services and DHCP
Web MLE72005 TCP/IP: 5 Name Resolution and WINS
Web MLE72006 TCP/IP: 6 Introduction to DNS Server
Web MLE72007 TCP/IP: 7 Managing DNS and TCP/IP
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Web MLE72008 TCP/IP: 8 Utilities for Monitoring TCP/IP
Web MLE72009 TCP/IP: 9 Performance Monitor and RAS
Web MLE72010 TCP/IP:10 PPTP and Troubleshooting
Web WN5401 TCP/IP Addressing and Subnetting
Web WN5402 TCP/IP Applications Web WN5403 TCP/IP Protocols 7.0 Web WN5404 TCP/IP Structuring and
Addressing Web WN5405 TCP/IP Services Web WN5406 Routing TCP/IP Web WN5407 How TCP/IP Applications Work Web WN5408 Troubleshooting a TCP/IP
Network
Introduction to Wide Area Networks
Web WN0301 Foundations of Wide Area Networks
Web WN0302 WAN Components Web WN0303 WAN Physical Layer Protocols Web WN0304 WAN Data Link Layer Protocols Web WN5601 Higher-Layer WAN Protocols Web WN5602 WAN Solutions Web WN5603 Convergence of Communications
Network Basics
CD/Web IP0420 Networking Basics CD/Web IP0430 LAN Fundamentals CD/Web IP0440 WAN Fundamentals CD/Web IP0660 Introducing TCP/IP CD/Web IP0670 TCP/IP Protocols & Network
Management
Network Design
Web WN1021 Gathering Requirements Web WN1022 Analyzing the Network Web WN1023 Logical Network Design Web WN1024 Physical Network Design Web WN1025 Designing a Small Network Web WN1026 Large Network Case Studies
Protocol Analysis
Web WN5201 Network Protocols Web WN5202 LAN and WAN Protocols Web WN5203 Network Layer Protocols Web WN5204 Transport Layer Protocols Web WN5205 Upper Layer Protocols Web WN5206 Client/Server Information Transfer
TCP/IP: Mobile IP and IP Mobility
Web SKE21731 Mobile IP Web SKE21732 IP Mobility
TCP/IP: Network Management Protocols
Web SKE21751 SNMP, MIBs and RMON
TCP/IP: Protocols for Securing Web Transactions
Web SKE21741 Digital Payments
Networking and Telecommunications Fundamentals
Voice over IP Fundamentals
Web SKE23651 (NEW) PSTN and VoIP Fundamentals
Web SKE23652 (NEW) VoIP Technologies Web SKE23653 (NEW) VoIP Quality and Security
Security Solutions
CISSP Security Professional
Web MLE50301 CISSP Security Professional: 1 Access Control Systems and Methodology
Web MLE50302 CISSP Security Professional: 2 Telecommunications and Network Security
Web MLE50303 CISSP Security Professional: 3 Security Management and Practices
Web MLE50304 CISSP Security Professional: 4 Applications and Systems Development Security
Web MLE50305 CISSP Security Professional: 5 Cryptography, Security Architecture, and Security Models
Web MLE50306 CISSP Security Professional: 6 Operations Security
Web MLE50307 CISSP Security Professional: 7 Business Continuity and Disaster Recovery Planning
Web MLE50308 CISSP Security Professional: 8 Law, Investigation, Ethics, and Physical Security
Web MLE50309 CISSP Security Professional: 9 Practice Exams
CompTIA Security+
Web SKE21991 General Security Concepts Web SKE21992 Communications Security Web SKE21993 Infrastructure Security Web SKE21995 Operational and Organizational
Security
CompTIA Security+ SY0-101
Web MLE53101 Security+: 1 Exam Basics Web MLE53102 Security+: 2 General Security
Concepts Web MLE53103 Security+: 3 Remote Access and
Wireless LANs Web MLE53104 Security+: 4 E-Mail, Internet, and
File Security Web MLE53105 Security+: 5 Infrastructure Security Web MLE53106 Security+: 6 Security Baselines Web MLE53107 Security+: 7 Cryptography Web MLE53108 Security+: 8 Operational Security Web MLE53109 Security+: 9 Organizational
Security Web MLE53110 Security+:10 Practice Exam
Information System Security
Web SKE21982 Access Control and Physical Security
Security Concepts
CD/Web IP0830 Fundamentals of Network Security
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CD/Web IP1320 Maintaining Network Security CD/Web IP1330 Implementing Network Security
using Firewalls
The Certified Information Systems Security Professional (CISSP) Domains
Web SKE22001 Information Security and Risk Management
Web SKE22002 Security Architecture and Design Web SKE22003 Access Control Web SKE22004 Application Security Web SKE22005 Operations Security Web SKE22006 Cryptography Web SKE22007 Physical (Environmental) Security Web SKE22008 Telecommunications and Network
Security Web SKE22009 Business Continuity and Disaster
Recovery Planning Web SKE22010 Legal, Regulations, Compliance
and Investigations
Security Technologies
Check Point Certified Security Administrator (CCSA) NGX
Web SKE22051 Check Point NGX: Architecture, Operation and Installation
Web SKE22052 Check Point NGX: Security Policies
Web SKE22053 Check Point NGX: Network Address Translation and Traffic Monitoring
Web SKE22054 Check Point NGX: SmartDefense and Content Security
Web SKE22055 Check Point NGX: Authentication and LDAP User Management
Web SKE22056 Check Point NGX: VPN Configuration and Disaster Recovery
Wireless
CWNA: Certification Wireless Network Administrator
Web WN9901 Introduction to Wireless LANs Web WN9902 RF Fundamentals Web WN9903 Spread Spectrum Technology Web WN9904 Wireless LAN Infrastructure
Devices Web WN9905 Antennas and Accessories Web WN9906 Wireless LAN Organizations and
Standards Web WN9907 The 802.11 Network Architecture Web WN9908 Physical Layers Web WN9909 Troubleshooting Wireless LAN
Installations Web WN9910 Wireless LAN Security Web WN9911 Site Survey Fundamentals
Understanding and Evaluating RFID Technology for your Business
Web SKE21961 RFID Technology and Business Applications
Web SKE21962 RFID Applications Management
Wireless Communications
Advanced Wireless Technologies
Web SKE21951 Beyond 3G (B3G)
Web SKE21952 4G Communication Systems Web SKE21953 4G Implementations Web SKE21954 Non-Cellular Wireless Technology
IT Business
IT Business
e-Commerce (Ver. II)
CD/Web WT2620 Introduction to e-Commerce CD/Web WT2630 Electronic Commerce Strategies CD/Web WT2640 Electronic Commerce Security
Issues
Customer Support, Professionalism
Web SKE23661 (NEW) Customer Support Specialist Professionalism Simulation
HDI - Customer Support Specialist
Web SKE20233 Interacting with the Customer Web SKE20234 Effective Communication Skills Web SKE20235 Managing Conflict, Stress, and
Time Web SKE20236 Customer Support Specialist
Simulation
HDI - Customer Support Specialist, Process
Web SKE20230 Customer Service Procedures Web SKE20231 Managing the Quality of the
Customer Support Service Center Web SKE20232 Management Tools and Metrics
HDI - Customer Support Specialist, Professionalism
Web SKE20227 The Customer Support Specialist (CSS)
Web SKE20228 The Support Center Service Web SKE20229 Establishing Team and Customer
Relationships
Internal Consulting for the Technical Professional
Web SKE61481 The Technical Professional as Internal Consultant
Web SKE61482 Creating Effective Contracts Web SKE61483 Using Data as a Technical
Professional Consultant Web SKE61484 Resistance and Technical
Professional Consultants
Managing Technical Professionals
Web SKE20212 Understanding Technical Professionals
Web SKE20213 Attracting, Motivating, and Retaining Technical Professionals
Web SKE20214 Models for Managing Technical Professionals
Web SKE20215 Developing Career Plans for Your Technical Professionals
Web SKE23671 (NEW) Managing Technical Professionals Simulation
Moving from Technical Professional to Management
Web SKE20205 Management Development for Technical Professionals
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Web SKE20206 Communication Skills for Successful Management
Web SKE20207 Process Management Skills Web SKE20208 Leadership Development for
Technical Professionals Web SKE20209 Strategies for Transitioning into
Management Web SKE20210 Transitioning From Technical
Professional to Management Web SKE20211 From Technical Professional to
Leadership Simulation
Running an Online Business
Web MLE84001 Running an Online Business: 1 Your E-Business
Web MLE84002 Running an Online Business: 2 Getting Started
Web MLE84003 Running an Online Business: 3 Influences on E-Commerce
Web MLE84004 Running an Online Business: 4 Killer Apps
Web MLE84005 Running an Online Business: 5 Developing Your E-Business
Web MLE84006 Running an Online Business: 6 Real-Time and Data Mining
Web MLE84007 Running an Online Business: 7 Lowering Your Business Costs
Web MLE84008 Running an Online Business: 8 Customer Service and Payment
Web MLE84009 Running an Online Business: 9 Marketing Your E-Business
Web MLE84010 Running an Online Business:10 Advertising on the Internet
Web MLE84011 Running an Online Business:11 Building Marketing Strategy
Web MLE84012 Running an Online Business:12 Resource Planning
Web MLE84013 Running an Online Business:13 Managing Your E-Business
Strategic IT Planning
Web SKE20201 Setting the Stage for IT Success Web SKE20202 Strategic Decision Making Web SKE20203 IT Challenges: Present and Future Web SKE20204 Strategic IT Planning Simulation
Technical Support Agent Skills
Web SKE20216 The Contact Center and Technical Support Agent
Web SKE20217 Technical Support Essentials Web SKE20218 Assessing Customer Behavior Web SKE20219 Technical Support Agent Survival
Skills Web SKE20220 Technical Support Agent Skills
Simulation
Web Strategies for Business
Web WN1031 Web Strategies for Business Web WN1032 E-Commerce 7.0 Web WN1033 Web Development Process Web WN1034 Web Design, Authoring and
Graphics Web WN1035 Web Technologies Web WN1036 Legal, Ethical, Social, Global and
Taxation Issues Web WN1037 Web Security
Mainframe
Generic Languages
COBOL
Web MLE60201 COBOL: 1 Basics Web MLE60202 COBOL: 2 Program Structure Web MLE60203 COBOL: 3 Data Structure Web MLE60204 COBOL: 4 Coding the Procedure
Division Web MLE60205 COBOL: 5 Completing the
Procedure Division Web MLE60206 COBOL: 6 Numerics Web MLE60207 COBOL: 7 Coding Arithmetic
Statements Web MLE60210 COBOL (New): 1 CICS and the
New COBOL Web MLE60211 COBOL (New): 2 Migration to the
New COBOL Web MLE60212 COBOL (New): 3 Functions in the
New COBOL Web MLE60213 COBOL (New): 4 Compiling and
Debugging Web MLE60220 COBOL (OS/VS): 1 Fundamentals Web MLE60221 COBOL (OS/VS): 2 Program
Structure Web MLE60222 COBOL (OS/VS): 3 Data Division Web MLE60223 COBOL (OS/VS): 4 Procedure
Division Web MLE60224 COBOL (OS/VS): 5 Completing
Your Program Web MLE60225 COBOL (OS/VS): 6 Numerics Web MLE60226 COBOL (OS/VS): 7 Arithmetic
Statements CD/Web WT1590 Advanced COBOL CD/Web WT1970 OS/390 COBOL CD/Web WT2220 Basic COBOL CD/Web WT2230 Intermediate COBOL
FOCUS
Web MLE51001 FOCUS: 1 Getting Started Web MLE51002 FOCUS: 2 Working with FOCUS Web MLE51003 FOCUS: 3 Basic Report
Preparation Web MLE51004 FOCUS: 4 Creating Simple
Reports Web MLE51005 FOCUS: 5 Creating Complex
Reports Web MLE51006 FOCUS: 6 Additional Reporting
Techniques Web MLE51007 FOCUS: 7 Fundamentals of
Graphs Web MLE51008 FOCUS: 8 Advanced Graph
Topics Web MLE51009 FOCUS: 9 Data Manipulation for
Reporting Web MLE51010 FOCUS:10 Advanced Screening
Techniques Web MLE51011 FOCUS:11 Creating File
Definitions Web MLE51012 FOCUS:12 Adjusting File
Definitions Web MLE51013 FOCUS:13 Accessing External
Files Web MLE51014 FOCUS:14 Basic MODIFY
Requests Web MLE51015 FOCUS:15 Segment Modification Web MLE51016 FOCUS:16 Complex MODIFY
Requests Web MLE51017 FOCUS:17 Additional File
Maintenance
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Web MLE51018 FOCUS:18 Dialogue Manager and FIDEL
Web MLE51019 FOCUS:19 More Features of FIDEL
Web MLE51020 FOCUS:20 MAINTAIN Facility Web MLE51021 FOCUS:21 Completing a
MAINTAIN Application
Micro Focus COBOL
Web MLE60501 Micro Focus COBOL Workbench 4: 1 Getting Started
Web MLE60502 Micro Focus COBOL Workbench 4: 2 Managing Files
Web MLE60503 Micro Focus COBOL Workbench 4: 3 Developing Programs
Web MLE60504 Micro Focus COBOL Workbench 4: 4 Testing Programs
Web MLE60505 Micro Focus COBOL Workbench 4: 5 Compiling and Testing
SQL for Mainframes
Web MLE60810 SQL for the Mainframe Environment: 1 Introduction to Databases and SQL
Web MLE60811 SQL for the Mainframe Environment: 2 Filtering Data
Web MLE60812 SQL for the Mainframe Environment: 3 Calculations and Functions
Web MLE60813 SQL for the Mainframe Environment: 4 Summarizing Data
Web MLE60814 SQL for the Mainframe Environment: 5 Groups and Queries
Web MLE60815 SQL for the Mainframe Environment: 6 Joins
Web MLE60816 SQL for the Mainframe Environment: 7 Data and Tables
Web MLE60817 SQL for the Mainframe Environment: 8 Views and Stored Procedures
Web MLE60818 SQL for the Mainframe Environment: 9 Transaction Processing and Cursors
Web MLE60819 SQL for the Mainframe Environment:10 Advanced SQL Functions
IBM
Assembler Language Programming
CD/Web WT1940 OS/390 Assembler Language Programming Introduction
CD/Web WT1950 OS/390 Assembler Language Programming Intermediate
CD/Web WT1960 OS/390 Assembler Language Programming Advanced
C/C++ Programming
CD/Web WT1980 OS/390 C Programming CD/Web WT1990 OS/390 C++ Programming
CICS/ESA
Web MLE60001 CICS/ESA: 1 Fundamentals Web MLE60002 CICS/ESA: 2 Programming Basics Web MLE60003 CICS/ESA: 3 Advanced
Programming Web MLE60004 CICS/ESA: 4 Defining Maps
Web MLE60005 CICS/ESA: 5 Generating Maps Web MLE60006 CICS/ESA: 6 Using Maps CD/Web WT1890 OS/390 Introduction to CICS
Transaction Server CD/Web WT2310 CICS/ESA Concepts CD/Web WT2320 CICS/ESA Definition and Program
Design CD/Web WT2330 CICS/ESA File Processing and
Program Execution
CMS
Web MLE60101 CMS (Conversational Monitor System): 1 CMS for New Users
Web MLE60102 CMS (Conversational Monitor System): 2 Advanced CMS Functions
DB2
Web MLE60301 DB2: 1 The Programming Environment
Web MLE60302 DB2: 2 Row and Table Manipulation
Web MLE60303 DB2: 3 Program Development and Efficiency
DB2 Warehouse
CD/Web WT1870 OS/390 Designing DB2 Data Warehouse
CD/Web WT1880 OS/390 Managing DB2 Data Warehouse
EASYTRIEVE
Web MLE60310 EASYTRIEVE: 1 Using EASYTRIEVE PLUS
Web MLE60311 EASYTRIEVE: 2 Enhancing the Program
ISPF
Web MLE60320 ISPF: 1 User Interface Web MLE60321 ISPF: 2 Basic Program
Development Web MLE60322 ISPF: 3 Advanced Program
Development CD/Web WT2010 OS/390 ISPF Programming
Dialogs CD/Web WT2020 OS/390 ISPF Dialog Management
Services CD/Web WT2060 OS/390 Introduction to ISPF
Java
CD/Web WT1830 OS/390 and Java
JCL Coding
Web MLE60401 JCL: 1 Fundamentals of Jobstreams
Web MLE60402 JCL: 2 Data Sets, Procedures, and Output
Web MLE60403 JCL: 3 Specifying Job Information Web MLE60404 JCL: 4 Controlling the Job Process Web MLE60405 JCL: 5 Types of Data Sets Web MLE60406 JCL: 6 Working with Data Sets Web MLE60407 JCL: 7 Instream and Catalogued
Procedures Web MLE60408 JCL: 8 Coding and Executing
Procedures Web MLE60409 JCL: 9 Modifying Procedures
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JES2
CD/Web WT1600 JES2 Job Controls ll CD/Web WT2240 JES2 Job and Device Control I CD/Web WT2250 JES2 Job and Device Control II CD/Web WT2260 JES2 System Control I CD/Web WT2270 JES2 System Control II CD/Web WT2280 JES2 Advanced Operations I CD/Web WT2290 JES2 Advanced Operations II CD/Web WT2300 JES2 Job Controls
MQ Series
CD/Web WT2040 OS/390 MQ Series
MVS
Web MLE60601 MVS: 1 Fundamentals of MVS and JES
Web MLE60602 MVS: 2 Enhancing Performance Web MLE60603 MVS: 3 Utilities Web MLE60604 MVS: 4 Basic Operations Web MLE60605 MVS: 5 Advanced Operations CD/Web WT1700 OS/390 MVS Concepts and
Facilities CD/Web WT1710 OS/390 MVS JCL Introduction CD/Web WT1720 OS/390 MVS JCL Intermediate CD/Web WT1730 OS/390 MVS JCL Advanced CD/Web WT1760 OS/390 MVS/ESA Fundamentals
of VSAM Part I CD/Web WT1770 OS/390 MVS/ESA Fundamentals
of VSAM Part II
OS/390
CD/Web WT1690 OS/390 Introduction CD/Web WT1780 OS/390 and the Internet CD/Web WT1790 OS/390 Security CD/Web WT1800 OS/390 WebSphere Application
Server CD/Web WT1810 OS/390 Introduction to e-business CD/Web WT1820 OS/390 eNetwork Server CD/Web WT2000 OS/390 and Networking
Parallel Sysplex
CD/Web WT2030 OS/390 Intro to Parallel Sysplex
QMF
Web MLE60701 QMF: 1 Fundamentals of QMF Web MLE60702 QMF: 2 Prompted Query and QBE Web MLE60703 QMF: 3 Reports Web MLE60704 QMF: 4 Additional Formatting
Techniques
REXX Programming
Web MLE60710 REXX Programming: 1 Introducing REXX
Web MLE60711 REXX Programming: 2 Advanced Program Features
CD/Web WT1910 OS/390 REXX Programming Fundamentals
CD/Web WT1920 OS/390 REXX Program Development
CD/Web WT1930 OS/390 TSO/E REXX Programming
SMP/E
CD/Web WT1740 OS/390 and SMP/E Fundamentals CD/Web WT1750 OS/390 SMPE Maintaining
System Software
TSO/E
Web MLE60901 TSO/E: 1 CLISTs Web MLE60902 TSO/E: 2 Advanced Features
UNIX System Services
CD/Web WT1840 OS/390 UNIX System Services:Concepts & Facilities
CD/Web WT1850 OS/390 UNIX System Services: Intermediate
CD/Web WT1860 OS/390 UNIX System Services: Advanced
VM Concepts
CD/Web WT2050 OS/390 VM Concepts and Facilities
VSAM
Web MLE60910 VSAM: 1 Fundamentals Web MLE60911 VSAM: 2 Advanced Features
XEDIT
Web MLE60920 XEDIT: 1 XEDIT for New Users Web MLE60921 XEDIT: 2 Advanced XEDIT
Functions
Operating Systems and Server Technologies
CompTIA A+
CompTIA A+ 2006 Depot Technician
Web SKE20951 Working with Personal Computer Components
Web SKE20952 Managing Laptops and Portable Devices
Web SKE20953 Maintaining Printers and Scanners Web SKE20954 Implementing IT Security and
Workplace Safety Measures
CompTIA A+ 2006 Essentials
Web SKE20921 Personal Computer Components Web SKE20922 Laptop Components, Peripherals,
and Networks Web SKE20923 Operating Systems Web SKE20924 Security, Safety, and
Communication
CompTIA A+ 2006 IT Technician
Web SKE20931 Installing, Configuring, and Troubleshooting PC Components
Web SKE20932 Working with Laptops and Portable Devices
Web SKE20933 Understanding and Maintaining Networks
Web SKE20934 Maintaining Operating Systems Web SKE20935 Installing and Troubleshooting
Printers and Scanners Web SKE20936 Managing IT Security Web SKE20937 Recognizing Safety Procedures,
Effective Communication, and Professional Behavior
CompTIA A+ 2006 Remote Support Technician
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Web SKE20941 Adding, Optimizing, and Troubleshooting PC Components
Web SKE20942 Understanding and Supporting Networks
Web SKE20943 Managing Operating Systems Web SKE20944 Adding and Fixing Printers and
Scanners Web SKE20945 Implementing IT Security Web SKE20946 Using Effective Remote
Communication
CompTIA A+ Depot Technician 220-604
Web MLE50501 CompTIA A+ Depot Technician 220-604: 1 Troubleshooting and Preventive Maintenance
Web MLE50502 CompTIA A+ Depot Technician 220-604: 2 Advanced PC Troubleshooting
Web MLE50503 CompTIA A+ Depot Technician 220-604: 3 Portable Computer Fundamentals
Web MLE50504 CompTIA A+ Depot Technician 220-604: 4 Maintaining and Repairing Portable Computers
Web MLE50505 CompTIA A+ Depot Technician 220-604: 5 Printers and Scanners
Web MLE50506 CompTIA A+ Depot Technician 220-604: 6 Troubleshooting Printer Problems
Web MLE50507 CompTIA A+ Depot Technician 220-604: 7 Security
Web MLE50508 CompTIA A+ Depot Technician 220-604: 8 Safety and Environmental Issues
Web MLE50509 CompTIA A+ Depot Technician 220-604: 9 Advanced PC Component Installations and Upgrades
Web MLE50510 CompTIA A+ Depot Technician 220-604:10 Practice Exam 1
Web MLE50511 CompTIA A+ Depot Technician 220-604:11 Practice Exam 2
Web MLE50512 CompTIA A+ Depot Technician 220-604:12 Practice Exam 3
Web MLE50513 CompTIA A+ Depot Technician 220-604:13 Practice Exam 4
Web MLE50514 CompTIA A+ Depot Technician 220-604:14 Practice Exam 5
Web MLE50515 CompTIA A+ Depot Technician 220-604:15 Practice Exam 6
CompTIA A+ Essentials 220-601
Web MLE50516 CompTIA A+ Essentials 220-601: 1 Computer Components
Web MLE50517 CompTIA A+ Essentials 220-601: 2 Operating Systems
Web MLE50518 CompTIA A+ Essentials 220-601: 3 Diagnosing Problems
Web MLE50519 CompTIA A+ Essentials 220-601: 4 Laptops and Portable Devices
Web MLE50520 CompTIA A+ Essentials 220-601: 5 Printers and Scanners
Web MLE50521 CompTIA A+ Essentials 220-601: 6 Networks
Web MLE50522 CompTIA A+ Essentials 220-601: 7 Security
Web MLE50523 CompTIA A+ Essentials 220-601: 8 Safety, Environment, and Customer Issues
Web MLE50524 CompTIA A+ Essentials 220-601: 9 Practice Exam 1
Web MLE50525 CompTIA A+ Essentials 220-601:10 Practice Exam 2
Web MLE50526 CompTIA A+ Essentials 220-601:11 Practice Exam 3
Web MLE50527 CompTIA A+ Essentials 220-601:12 Practice Exam 4
Web MLE50528 CompTIA A+ Essentials 220-601:13 Practice Exam 5
Web MLE50529 CompTIA A+ Essentials 220-601:14 Practice Exam 6
CompTIA A+ IT Technician 220-602
Web MLE50530 CompTIA A+ IT Technician 220-602: 1 Installing and Configuring PC Components
Web MLE50531 CompTIA A+ IT Technician 220-602: 2 Troubleshooting and Preventive Maintenance
Web MLE50532 CompTIA A+ IT Technician 220-602: 3 Advanced PC Troubleshooting
Web MLE50533 CompTIA A+ IT Technician 220-602: 4 Portable Computer Fundamentals
Web MLE50534 CompTIA A+ IT Technician 220-602: 5 Maintaining and Repairing Portable Computers
Web MLE50535 CompTIA A+ IT Technician 220-602: 6 Major Windows Structures
Web MLE50536 CompTIA A+ IT Technician 220-602: 7 Optimizing Operating Systems
Web MLE50537 CompTIA A+ IT Technician 220-602: 8 Operating System Utilities
Web MLE50538 CompTIA A+ IT Technician 220-602: 9 Basic OS Troubleshooting and Maintenance
Web MLE50539 CompTIA A+ IT Technician 220-602:10 Printers and Scanners
Web MLE50540 CompTIA A+ IT Technician 220-602:11 Troubleshooting Printer Problems
Web MLE50541 CompTIA A+ IT Technician 220-602:12 Wide Area Networking
Web MLE50542 CompTIA A+ IT Technician 220-602:13 Network Troubleshooting
Web MLE50543 CompTIA A+ IT Technician 220-602:14 Security
Web MLE50544 CompTIA A+ IT Technician 220-602:15 Safety and Environmental Issues
Web MLE50545 CompTIA A+ IT Technician 220-602:16 Professionalism and Communication
Web MLE50546 CompTIA A+ IT Technician 220-602:17 Practice Exam 1
Web MLE50547 CompTIA A+ IT Technician 220-602:18 Practice Exam 2
Web MLE50548 CompTIA A+ IT Technician 220-602:19 Practice Exam 3
Web MLE50549 CompTIA A+ IT Technician 220-602:20 Practice Exam 4
Web MLE50550 CompTIA A+ IT Technician 220-602:21 Practice Exam 5
CompTIA A+ Remote Support Technician 220-603
Web MLE50551 CompTIA A+ Remote Support Technician 220-603: 1 Installing and Configuring PC Components
Web MLE50552 CompTIA A+ Remote Support Technician 220-603: 2
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Troubleshooting and Preventive Maintenance
Web MLE50553 CompTIA A+ Remote Support Technician 220-603: 3 Advanced PC Troubleshooting
Web MLE50554 CompTIA A+ Remote Support Technician 220-603: 4 Major Windows Structures
Web MLE50555 CompTIA A+ Remote Support Technician 220-603: 5 Optimizing Operating Systems
Web MLE50556 CompTIA A+ Remote Support Technician 220-603: 6 Operating System Utilities
Web MLE50557 CompTIA A+ Remote Support Technician 220-603: 7 Basic OS Troubleshooting and Maintenance
Web MLE50558 CompTIA A+ Remote Support Technician 220-603: 8 Printers and Scanners
Web MLE50559 CompTIA A+ Remote Support Technician 220-603: 9 Troubleshooting Printer Problems
Web MLE50560 CompTIA A+ Remote Support Technician 220-603:10 Installing Local Area Networks
Web MLE50561 CompTIA A+ Remote Support Technician 220-603:11 Wide Area Networking
Web MLE50562 CompTIA A+ Remote Support Technician 220-603:12 Network Troubleshooting
Web MLE50563 CompTIA A+ Remote Support Technician 220-603:13 Security
Web MLE50564 CompTIA A+ Remote Support Technician 220-603:14 Professionalism and Communication
Web MLE50565 CompTIA A+ Remote Support Technician 220-603:15 Practice Exam 1
Web MLE50566 CompTIA A+ Remote Support Technician 220-603:16 Practice Exam 2
Web MLE50567 CompTIA A+ Remote Support Technician 220-603:17 Practice Exam 3
Web MLE50568 CompTIA A+ Remote Support Technician 220-603:18 Practice Exam 4
Web MLE50569 CompTIA A+ Remote Support Technician 220-603:19 Practice Exam 5
Web MLE50570 CompTIA A+ Remote Support Technician 220-603:20 Practice Exam 6
CompTIA Operating Systems and Servers
CompTIA Server+ 2005
Web SKE20981 Servers and their Components Web SKE20982 IDE, SCSI, and Server Storage Web SKE20983 Installation and Configuration Web SKE20984 Upgrading Web SKE20985 Disaster Recovery and Server
Backups Web SKE20986 Maintenance and Environment Web SKE20987 Troubleshooting Servers
CompTIA Server+ 2005 (SK0-002)
Web MLE50701 CompTIA Server+ 2005 (SK0-002): 1 Server Basics
Web MLE50702 CompTIA Server+ 2005 (SK0-002): 2 Server Availability
Web MLE50703 CompTIA Server+ 2005 (SK0-002): 3 Multiprocessing and Server Memory
Web MLE50704 CompTIA Server+ 2005 (SK0-002): 4 Server Bus Architecture
Web MLE50705 CompTIA Server+ 2005 (SK0-002): 5 SCSI Systems
Web MLE50706 CompTIA Server+ 2005 (SK0-002): 6 IDE/ATA and RAID Systems
Web MLE50707 CompTIA Server+ 2005 (SK0-002): 7 Advanced Storage Arrays
Web MLE50708 CompTIA Server+ 2005 (SK0-002): 8 Installing Hardware
Web MLE50709 CompTIA Server+ 2005 (SK0-002): 9 Server Management and Configuration
Web MLE50710 CompTIA Server+ 2005 (SK0-002):10 Preparing the Server for Service
Web MLE50711 CompTIA Server+ 2005 (SK0-002):11 Upgrading the Basic System
Web MLE50712 CompTIA Server+ 2005 (SK0-002):12 Adapters, Peripherals, Monitoring Agents and Service Tools
Web MLE50713 CompTIA Server+ 2005 (SK0-002):13 Maintenance and Environmental Issues
Web MLE50714 CompTIA Server+ 2005 (SK0-002):14 Server Problem Determination
Web MLE50715 CompTIA Server+ 2005 (SK0-002):15 Troubleshooting
Web MLE50716 CompTIA Server+ 2005 (SK0-002):16 Disaster Recovery
Web MLE50717 CompTIA Server+ 2005 (SK0-002):17 Practice Exam
IBM Websphere
IBM WebSphere 7.0
Web MLE83001 WebSphere 7.0 with Rational Application Developer: 1 Introduction to Rational Application Developer
Web MLE83002 WebSphere 7.0 with Rational Application Developer: 2 Programming Technologies Overview
Web MLE83003 WebSphere 7.0 with Rational Application Developer: 3 Environment Setup and Preferences
Web MLE83004 WebSphere 7.0 with Rational Application Developer: 4 Projects
Web MLE83005 WebSphere 7.0 with Rational Application Developer: 5 Rational Unified Process (RUP) and Unified Modeling Language (UML)
Web MLE83006 WebSphere 7.0 with Rational Application Developer: 6 Developing Java Applications
Web MLE83007 WebSphere 7.0 with Rational Application Developer: 7 Developing Database Applications
Web MLE83008 WebSphere 7.0 with Rational Application Developer: 8 Developing Graphical User Interface (GUI) Applications
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Web MLE83009 WebSphere 7.0 with Rational Application Developer: 9 Developing XML Applications
Web MLE83010 WebSphere 7.0 with Rational Application Developer:10 Developing JSP/Servlet-based Web Applications
Web MLE83011 WebSphere 7.0 with Rational Application Developer:11 Developing Struts-Based Web Applications
Web MLE83012 WebSphere 7.0 with Rational Application Developer:12 Developing Java Server Faces (JSF)-based Web Applications
Web MLE83013 WebSphere 7.0 with Rational Application Developer:13 Enterprise Generation Language (EGL)-based Web Applications
Web MLE83014 WebSphere 7.0 with Rational Application Developer:14 Developing Enterprise Java Beans (EJB)-Based Web Applications
Web MLE83015 WebSphere 7.0 with Rational Application Developer:15 Developing Java 2, Enterprise Edition (J2EE)-Based Web Applications
Web MLE83016 WebSphere 7.0 with Rational Application Developer:16 Developing Web Services Applications
Web MLE83017 WebSphere 7.0 with Rational Application Developer:17 Servers and Server Configuration
Web MLE83018 WebSphere 7.0 with Rational Application Developer:18 Debug Local and Remote Applications
Web MLE83019 WebSphere 7.0 with Rational Application Developer:19 Enterprise Application Deployment
Web MLE83020 WebSphere 7.0 with Rational Application Developer:20 Review and Summary
WebSphere Studio Application Developer 5.0 & J2EE
Web MLE83101 WebSphere Studio Application Developer 5.0 & J2EE: 1 Overview
Web MLE83102 WebSphere Studio Application Developer 5.0 & J2EE: 2 User Interface and Servlet Design
Web MLE83103 WebSphere Studio Application Developer 5.0 & J2EE: 3 Servlet Development
Web MLE83104 WebSphere Studio Application Developer 5.0 & J2EE: 4 JavaServer Pages Concepts and Development
Web MLE83105 WebSphere Studio Application Developer 5.0 & J2EE: 5 Struts and XML/XSL Web Interfaces
Web MLE83106 WebSphere Studio Application Developer 5.0 & J2EE: 6 Controller, Domain, and Data Mapping Design
Web MLE83107 WebSphere Studio Application Developer 5.0 & J2EE: 7 Unit and Functional Testing
IT Professional
Microsoft Exchange Server 2007 Admin
Web SKE23681 (NEW) Preparing the Exchange Server 2007 Infrastructure
Web SKE23682 (NEW) Installing and Transitioning to Exchange Server 2007
Linux
Linux Configuring Services
CD/Web IP1210 Configuring Communication Services - Linux
CD/Web IP1220 Configuring Network Services - Linux
CD/Web IP1230 Administering Linux Systems
Linux Fundamentals
CD/Web IP0860 Installing and Configuring Linux CD/Web IP0870 Using X Windows with GNOME CD/Web IP0880 Linux Commands and Shell
Scripting Web MLE51201 Linux: 1 Partitions and the Boot
Process Web MLE51202 Linux: 2 File Management Web MLE51203 Linux: 3 GNU and Linux
Commands Web MLE51204 Linux: 4 File System Maintenance Web MLE51205 Linux: 5 Users and Groups Web MLE51206 Linux: 6 Text Streams Web MLE51207 Linux: 7 Permissions Web MLE51208 Linux: 8 Administration and
Documentation Web MLE51209 Linux: 9 Backup and Restore CD/Web WT2570 The Linux Operating System
Linux LPI
LPIC Junior Level Linux Professional (LPIC-1) Exam 101
Web SKE23701 (NEW) Using the Linux Shell Web SKE23702 (NEW) Redirection Approaches
and Process Control Web SKE23703 (NEW) Managing and Processing
Text Web SKE23704 (NEW) Managing Files in Linux Web SKE23705 (NEW) Mounting and Managing
File Systems Web SKE23706 (NEW) Partitions, File Systems,
and Disk Quotas Web SKE23707 (NEW) Hardware Requirements Web SKE23708 (NEW) Installing Linux Web SKE23709 (NEW) Managing Debian and Red
Hat Packages Web SKE23710 (NEW) Administering the X
Window System
LPIC Junior Level Linux Professional (LPIC-1) Exam 102
Web SKE23711 (NEW) The Linux Kernel Web SKE23712 (NEW) Printing in Linux Web SKE23713 (NEW) Writing Shell Scripts in
Linux Web SKE23714 (NEW) Administrative and
Documentation Tasks in Linux Web SKE23715 (NEW) Managing Linux User and
Group Accounts Web SKE23716 (NEW) Administering Linux
System Tasks and Backup Strategies
Web SKE23717 (NEW) Networking Fundamentals in Linux
Web SKE23718 (NEW) Networking Services in Linux
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Web SKE23719 (NEW) Security in a Linux Environment
Linux LPI Level 1
Linux: System Administration Update II
Web SKE21592 Hardware Configurations for Linux
Linux: System Administration Update IV
Web SKE21612 Working with Sendmail and Apache
Linux LPI Level 2
Linux Intermediate System Administration
Web SKE21531 Linux Kernel Compilation and System Startup
Web SKE21532 Linux Filesystem Management and File Sharing
Web SKE21533 Linux Networking Configuration Web SKE21534 Linux Networking Services Web SKE21535 Linux Hardware Configuration and
System Maintenance Web SKE21536 Security in the Linux Environment Web SKE21537 Linux System Customization and
Automation Web SKE21538 Linux Troubleshooting
Linux Red Hat
Linux Red Hat Technician RHCT RH202
Web MLE51301 Linux Red Hat Technician RHCT RH202: 1 RHCT Prerequisites
Web MLE51302 Linux Red Hat Technician RHCT RH202: 2 Installation
Web MLE51303 Linux Red Hat Technician RHCT RH202: 3 Advanced Installation
Web MLE51304 Linux Red Hat Technician RHCT RH202: 4 Basic Configuration and Administration
Web MLE51305 Linux Red Hat Technician RHCT RH202: 5 Kernel, User, and Recovery Administration
Web MLE51306 Linux Red Hat Technician RHCT RH202: 6 The X Window System
Web MLE51307 Linux Red Hat Technician RHCT RH202: 7 Linux Network Clients
Web MLE51308 Linux Red Hat Technician RHCT RH202: 8 Exam Practice
Lotus Domino R6
IBM Lotus: Collaboration using Sametime and QuickPlace
Web SKE21521 IBM Lotus: Collaboration using Sametime and QuickPlace
Microsoft Enterprise Servers
Microsoft ISA Server 2004
Web SKE21621 Installation of ISA Server 2004 Web SKE21622 ISA Server 2004 Management and
Clientele Web SKE21623 Access Configuration in ISA
Server 2004
Web SKE21624 VPN and Exchange with ISA Server 2004
Web SKE21625 Firewall Configuration on ISA Server 2004
Web SKE21626 Caching Configuration on an ISA Server 2004
Web SKE21627 Monitoring and Reporting in ISA Server 2004
Microsoft Office Project 2007 MCTS 70-632
Web MLE70903 Microsoft Office Project 2007 MCTS 70-632: 8 Practice Exam 3
Web MLE70904 Microsoft Office Project 2007 MCTS 70-632: 9 Practice Exam 4
Microsoft Project Server 2003
Web MLE71301 Project Server 2003: 1 Preparing To Use Project Server
Web MLE71302 Project Server 2003: 2 Installing and Configuring Project Server
Web MLE71303 Project Server 2003: 3 Customizing Project Server
Web MLE71304 Project Server 2003: 4 Customizing PWA and PWA Housekeeping
Web MLE71305 Project Server 2003: 5 Identifying the Roles of the Project Manager and the Executive
Web MLE71306 Project Server 2003: 6 Using Project Web Access
Microsoft Project Server 2003: Planning, Deploying, and Managing an Enterprise Project Management Solution
Web SKE21631 Project Server 2003: The EPM Solution
Web SKE21632 Project Server 2003: Planning the Infrastructure
Web SKE21633 Project Server 2003: Installation and Configuration
Web SKE21634 Project Server 2003: Implementing Project Server and Planning Client Deployment
Web SKE21635 Project Server 2003: Deploying Client Software
Web SKE21636 Project Server 2003: Planning Security Operations
Web SKE21637 Project Server 2003: Project Data and Resource Data
Web SKE21638 Project Server 2003: Enterprise Features and Views
Web SKE21639 Project Server 2003: EPM Administration and Configuring Tracking
Web SKE21640 Project Server 2003: Testing and Troubleshooting
Microsoft SharePoint Portal Server 2003
Web SKE21661 Managing and Retrieving Content in SharePoint 2003
Web SKE21662 Maintaining and Securing Data in SharePoint 2003
Web SKE21663 SharePoint 2003 Fundamentals Web SKE21664 Deploying SharePoint 2003 Web SKE21665 Managing Users and Sites in
SharePoint 2003 Web SKE21666 Troubleshooting and Disaster
Recovery of SharePoint 2003 Web SKE21667 Managing Portal Sites and Using
SharePoint 2003 with Office 2003
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Microsoft SharePoint Server 2007 MCTS 70-542
n/a MLE74060 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 1 Managing Enterprise Content
n/a MLE74061 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 2 Creating Business Intelligence Solutions
n/a MLE74062 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 3 Using the Business Data Catalog
n/a MLE74063 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 4 Accessing Application Platform Services
n/a MLE74064 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 5 Searching Data with the Search Service
n/a MLE74065 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 6 Targeting Content Based on Audience Membership
n/a MLE74066 (NEW) Microsoft SharePoint Server 2007 MCTS 70-542: 7 Customizing Functionality with Profiles
Microsoft SharePoint Server 2007 MCTS 70-630
Web MLE71001 Microsoft SharePoint Server 2007 MCTS 70-630:17 Practice Exam 1
Web MLE71002 Microsoft SharePoint Server 2007 MCTS 70-630:18 Practice Exam 2
Web MLE71003 Microsoft SharePoint Server 2007 MCTS 70-630:19 Practice Exam 3
Web MLE71004 Microsoft SharePoint Server 2007 MCTS 70-630:20 Practice Exam 4
n/a MLE74067 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 1Getting Started with Microsoft Office SharePoint Server 2007
n/a MLE74068 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 2 Installing and Deploying SharePoint 2007
n/a MLE74069 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 3 Configuring SharePoint 2007
n/a MLE74070 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 4 Building Sites and Site Collections
n/a MLE74071 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 5 Managing Users and Groups
n/a MLE74072 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 6 Configuring Authentication and Security
n/a MLE74073 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 7 Configuring and Maintaining Lists and Libraries
n/a MLE74074 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 8 Configuring Web Part Pages, Web Parts, and Web Pages
n/a MLE74075 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630: 9 Managing SharePoint Navigation and Search
n/a MLE74076 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:10
Working with Microsoft Documents in SharePoint
n/a MLE74077 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:11 Working with Microsoft Outlook in SharePoint
n/a MLE74078 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:12 Using Excel Services and Business Intelligence
n/a MLE74079 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:13 Using Business Forms and Business Intelligence
n/a MLE74080 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:14 Performing Advanced SharePoint Management
n/a MLE74081 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:15 Working with Content Management
n/a MLE74082 (NEW) Microsoft SharePoint Server 2007 MCTS 70-630:16 Upgrading and Deploying Microsoft Office SharePoint Server 2007
Microsoft Systems Management Server 2003: Management and Administration
Web SKE21671 Microsoft SMS 2003: Key Features and Enhancements
Web SKE21672 Microsoft SMS 2003: Installing and Configuring Sites
Web SKE21673 Microsoft SMS 2003: Installing and Configuring Clients
Web SKE21674 Microsoft SMS 2003: Collecting Inventory and Software Metering
Web SKE21675 Microsoft SMS 2003: Managing Collections, Queries, and Reports
Web SKE21676 Microsoft SMS 2003: Distributing Software
Web SKE21677 Microsoft SMS 2003: Managing Software Updates
Web SKE21678 Microsoft SMS 2003: Using Remote Tools
Web SKE21679 Microsoft SMS 2003: Maintaining SMS Systems
Microsoft Systems Management Server 2003: Planning and Deployment
Web SKE21651 Microsoft SMS 2003: The Pre-planning Phase
Web SKE21652 Microsoft SMS 2003: Planning the Hierarchy
Web SKE21653 Microsoft SMS 2003: Planning Deployment
MS Exchange Server 5.5
Web MLE71201 MS Exchange Server 5.5: 1 Planning
Web MLE71202 MS Exchange Server 5.5: 2 Strategies
Web MLE71203 MS Exchange Server 5.5: 3 Installing
Web MLE71204 MS Exchange Server 5.5: 4 Configuring
Web MLE71205 MS Exchange Server 5.5: 5 Managing
Web MLE71206 MS Exchange Server 5.5: 6 Monitoring
Web MLE71207 MS Exchange Server 5.5: 7 Troubleshooting
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Web MLE71208 MS Exchange Server 5.5: 8 Connectivity
Web MLE71209 MS Exchange Server 5.5: 9 Site Solutions
Windows SharePoint Services 3.0 MCTS 70-541
n/a MLE74550 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 1 Deploying Services and Custom Components
n/a MLE74551 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 2 Creating Site and Feature Provisioning Components
n/a MLE74552 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 3 Creating Metadata and Workflow Provisioning Components
n/a MLE74553 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 4 Developing Services Components with the .NET Framework
n/a MLE74554 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 5 Manipulating Site Content with the API
n/a MLE74555 (NEW) Windows SharePoint Services 3.0 MCTS 70-541: 6 Manipulating Site Configuration with the API
n/a MLE74556 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 1 Deploying Services
n/a MLE74557 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 2 Monitoring Services
n/a MLE74558 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 3 Configuring Security
n/a MLE74559 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 4 Administering Services
n/a MLE74560 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 5 Managing Customization
n/a MLE74561 (NEW) Windows SharePoint Services 3.0 MCTS 70-631: 6 Configuring Network Infrastructure
Microsoft Exchange 2000
Microsoft Exchange Server 2000 Administration
Web MLE70001 Exchange 2000 Administration MCSE 70-224: 1 Installation and Coexistence
Web MLE70002 Exchange 2000 Administration MCSE 70-224: 2 Creating and Managing Recipient Objects
Web MLE70003 Exchange 2000 Administration MCSE 70-224: 3 Creating and Managing Groups and Connectors
Web MLE70004 Exchange 2000 Administration MCSE 70-224: 4 Deploying Instant Messaging
Web MLE70005 Exchange 2000 Administration MCSE 70-224: 5 Administering the Chat Service
Web MLE70006 Exchange 2000 Administration MCSE 70-224: 6 Working with Clients
Web MLE70007 Exchange 2000 Administration MCSE 70-224: 7 Using Public Folders
Web MLE70008 Exchange 2000 Administration MCSE 70-224: 8 Security and Performance
Web MLE70009 Exchange 2000 Administration MCSE 70-224: 9 Backing up Data
Microsoft Exchange 2003
Microsoft Exchange Server 2003 MCSA/MCSE 70-284
Web MLE70701 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 1 Implementing and Troubleshooting
Web MLE70702 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 2 Managing Exchange Recipient Objects
Web MLE70703 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 3 Managing Address Lists and Policies
Web MLE70704 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 4 Managing the Exchange Organization
Web MLE70705 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 5 Managing Computers and Performance
Web MLE70706 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 6 Security and Troubleshooting
Web MLE70707 Microsoft Exchange Server 2003 MCSA/MCSE 70-284: 7 Practice Exams
Microsoft Exchange Server 2003: Designing a Messaging Organization
Web SKE21291 Exchange Server 2003: Designing and Planning Deployment
Web SKE21292 Exchange Server 2003: Planning for Active Directory and Designing a Messaging Infrastructure
Web SKE21293 Exchange Server 2003: Designing Data Management and Fault Tolerance
Web SKE21294 Exchange Server 2003: Designing Server and Client Connectivity
Web SKE21295 Exchange Server 2003: Planning Security
Microsoft Exchange Server 2003: Implementing and Managing a Messaging Infrastructure
Web SKE21281 Exchange Server 2003: Installation
Web SKE21282 Exchange Server 2003: Upgrades and Migration
Web SKE21283 Exchange Server 2003: Configuration for Exchange and Foreign Messaging Systems
Web SKE21284 Exchange Server 2003: Configuration for Management
Web SKE21285 Exchange Server 2003: Recipients, User Objects, Groups, and Address Lists
Web SKE21286 Exchange Server 2003: Core Component Management
Web SKE21287 Exchange Server 2003: Computer Management
Web SKE21288 Exchange Server 2003: Security Implementation
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Microsoft Exchange 2007
Microsoft Exchange Server 2007 MCTS 70-236
Web MLE70801 Microsoft Exchange Server 2007 MCTS 70-236:13 Practice Exam 1
Web MLE70802 Microsoft Exchange Server 2007 MCTS 70-236:14 Practice Exam 2
Web MLE70803 Microsoft Exchange Server 2007 MCTS 70-236:15 Practice Exam 3
n/a MLE74040 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 1 Exchange Server 2007 and Active Directory Review
n/a MLE74041 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 2 Preparing for the Exchange Server
n/a MLE74042 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 3 Installing Exchange Server 2007
n/a MLE74043 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 4 Configuring Exchange Server Roles
n/a MLE74044 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 5 Configuring Exchange Security Infrastructure
n/a MLE74045 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 6 Configuring and Managing Exchange Recipients
n/a MLE74046 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 7 Configuring Exchange Server Rules and Policies
n/a MLE74047 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 8 Configuring and Managing Client Connectivity
n/a MLE74048 (NEW) Microsoft Exchange Server 2007 MCTS 70-236: 9 Managing and Maintaining the Exchange Organization
n/a MLE74049 (NEW) Microsoft Exchange Server 2007 MCTS 70-236:10 Creating and Managing Highly Available Exchange Server Solutions
n/a MLE74050 (NEW) Microsoft Exchange Server 2007 MCTS 70-236:11 Disaster Recovery Operations for Exchange Server
n/a MLE74051 (NEW) Microsoft Exchange Server 2007 MCTS 70-236:12 Monitoring and Reporting on the Exchange Server
Microsoft Exchange Server 2000
Designing and Deploying Microsoft Exchange 2000 Server
Web SKE21311 Analyzing Requirements and Resources for Microsoft Exchange 2000 Server
Web SKE21312 Designing an Exchange 2000 Model
Web SKE21313 Designing Exchange 2000 Functionality
Web SKE21314 Deploying and Troubleshooting Exchange 2000 Server
Implementing and Administering Microsoft Exchange 2000 Server
Web SKE21321 Installing and Upgrading Exchange 2000 Server
Web SKE21322 Configuring Exchange 2000 Web SKE21323 Managing and Monitoring
Exchange 2000
Introducing Microsoft Exchange 2000 Server
Web SKE21301 Basic Concepts of Exchange 2000 Server
Web SKE21302 Active Directory in Exchange 2000 Server
Microsoft Exchange Server 2007
Microsoft Exchange Server 2007: Configuration
Web SKE23721 (NEW) Managing Exchange Server 2007
Web SKE23722 (NEW) Managing Default, Custom, and Public Folders in Exchange Server 2007
Web SKE23723 (NEW) Connectors, Transport Rules, and Message Compliance in Exchange Server 2007
Web SKE23724 (NEW) Accessing Exchange Server 2007 Remotely
Web SKE23725 (NEW) Data Protection in Exchange Server 2007
Web SKE23726 (NEW) Disaster Recovery with Exchange Server 2007
Web SKE23727 (NEW) Monitoring and Security in Exchange Server 2007
Web SKE23728 (NEW) Configuring Outlook 2007 for Exchange Server 2007
Microsoft Internet Information Services 5.0
Administering Microsoft Internet Information Services 5.0
Web SKE21401 Installing and Integrating Internet Information Services 5.0
Web SKE21402 Administering and Configuring Internet Information Services 5.0
Microsoft Internet Security and Acceleration Server 2000
Microsoft Commerce Server 2000
Web SKE21381 Installation of ISA Server 2000 Web SKE21382 Access Policies, Caching, and
VPNs in Microsoft ISA Server 2000 Web SKE21383 Firewalls and Access to Internal
Resources with Microsoft ISA Server 2000
Web SKE21384 Monitoring, Reporting, and ISA Server Enterprise Edition
Microsoft SharePoint Server 2007
Microsoft Office Sharepoint Server 2007 Application Development
Web SKE23731 (NEW) Managing Enterprise Content with MOSS 2007
Web SKE23732 (NEW) Integrating Business Data using MOSS 2007
Web SKE23733 (NEW) Creating Business Intelligence Solutions with MOSS 2007
Web SKE23734 (NEW) Application Platform Services within MOSS 2007
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Web SKE23735 (NEW) Searching Data Using MOSS 2007
Web SKE23736 (NEW) Targeting and Customizing with MOSS 2007
Microsoft Small Business Server 2000
Microsoft Small Business Server 2000 Solutions
Web SKE21331 Small Business Server 2000
Microsoft Small Business Server 2000: Advanced Features
Web SKE21341 Microsoft Small Business Server 2000 Administration
Web SKE21342 Microsoft Small Business Server 2000 Features
Microsoft Support Technologies
Microsoft MCDST: Supporting Users and Troubleshooting a Windows XP Operating System
Web SKE20991 Managing and Troubleshooting Desktop Storage and Settings
Web SKE20992 Managing and Troubleshooting Devices, Drivers, Local Security, and User Logon
Web SKE20993 Installing Windows XP Web SKE20994 Managing and Troubleshooting
Network Protocols and Operating System Performance
Web SKE20995 Managing and Troubleshooting Resources
Microsoft MCDST: Supporting Users and Troubleshooting Desktop Applications on a Windows XP Operating System
Web SKE21001 Resolving Issues with the Operating System and Office Applications
Web SKE21002 Resolving Issues with Outlook and Outlook Express
Web SKE21003 Resolving Issues with Hardware and Network Connectivity
Web SKE21004 Resolving Issues with Internet Explorer, Application Security, and Security Incidents
Microsoft Windows 2000
Implementing Microsoft Cluster Service on Windows 2000 Advanced Server
Web SKE21271 Introduction to Clustering in a Microsoft Windows 2000 Environment
Web SKE21272 Cluster Administration and Resource Management in Microsoft Windows 2000
Web SKE21273 Cluster Maintenance and Troubleshooting in Microsoft Windows 2000
Managing Microsoft Windows 2000 in a Network Environment
Web SKE21181 Managing Resources, File Systems, Disks, and Web Services in Windows 2000
Web SKE21182 Managing and Monitoring Network Security, Routing, and TCP/IP in Windows 2000
Web SKE21183 Managing DHCP, DNS, and Name Resolution on a Microsoft Windows 2000 Network
Web SKE21184 Managing Windows 2000 Servers and Client Computers
Web SKE21185 Managing Groups and Replication through the Active Directory in Windows 2000
Web SKE21186 Managing Group Policy in Windows 2000
Web SKE21187 Managing Remote Access Solutions in Windows 2000
Web SKE21188 Configuring and Troubleshooting IIS 5.0 in Windows 2000
Microsoft Windows 2000 - Installation and Administration
Web SKE21151 Windows 2000 - New Features and Architecture
Web SKE21152 Windows 2000 - Installation Web SKE21153 Windows 2000 - Administration Web SKE21154 Windows 2000 - Users Web SKE21155 Windows 2000 - Groups and
Terminal Services Web SKE21156 Windows 2000 - Files and Folders Web SKE21157 Windows 2000 - Advanced File
and Folder Management Web SKE21158 Windows 2000 - Hardware
Configuration and Optimization Web SKE21159 Windows 2000 - Events Web SKE21160 Windows 2000 - Backup and
Recovery Web SKE21161 Windows 2000 - Group Policy Web SKE21162 Windows 2000 - Network
Protocols and Remote Access Web SKE21163 Windows 2000 - Storage and
Printing CD/Web WT0120 Win2000 Server: Installing and
Upgrading CD/Web WT0130 Win2000 Server: Managing
Hardware Devices & Drivers CD/Web WT0140 Win2000 Server: Managing File
and Print Resources CD/Web WT0150 Win2000 Server: Configuring
Storage Use CD/Web WT0160 Win2000 Server: Maintenance and
Troubleshooting CD/Web WT0170 Win2000 Server: Implementing
Local Security and Policies CD/Web WT0180 Win2000 Server: Monitoring and
Optimizing CD/Web WT0190 Win2000 Server: Configuring
Network Services CD/Web WT0200 Win2000 Server: Managing
Terminal Services CD/Web WT0210 Win2000 Server: Setting Up
Remote Access Service CD/Web WT0220 Win2000 Server: Sharing
Resources Over the Internet CD/Web WT0230 Win2000 Server: Implementing
Interoperability CD/Web WT0240 Win2000 Server: Automated
Methods of Installation
Microsoft Windows 2000 - Migration Design
Web SKE21251 Windows 2000 - Migration Design: Upgrade and Migration Strategies
Web SKE21252 Windows 2000 - Migration Design: Deployment
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Web SKE21253 Windows 2000 - Migration Design: Restructuring
Microsoft Windows 2000 Basics
Web MLE54001 Windows 2000 Basics - Server: 1 Server (Windows 2000 Basics)
Microsoft Windows 2000 Professional: Getting Started
Web SKE21241 Windows 2000 Professional: Getting Started
Web SKE21242 Windows 2000 Professional: Up and Running
Microsoft Windows 2000 Professional: Installing, Configuring, Administering
Web MLE73301 Windows 2000 Professional MCSE 70-210: 1 Installation
Web MLE73302 Windows 2000 Professional MCSE 70-210: 2 Remote Installations and Upgrades
Web MLE73303 Windows 2000 Professional MCSE 70-210: 3 Administering Resources
Web MLE73304 Windows 2000 Professional MCSE 70-210: 4 Administering Shared Resources
Web MLE73305 Windows 2000 Professional MCSE 70-210: 5 Managing Disks
Web MLE73306 Windows 2000 Professional MCSE 70-210: 6 Managing Hardware
Web MLE73307 Windows 2000 Professional MCSE 70-210: 7 Monitoring and Optimizing Your System
Web MLE73308 Windows 2000 Professional MCSE 70-210: 8 Configuring Your Desktop
Web MLE73309 Windows 2000 Professional MCSE 70-210: 9 Networking with Windows 2000 Professional
Web MLE73310 Windows 2000 Professional MCSE 70-210:10 Using TCP/IP
Web MLE73311 Windows 2000 Professional MCSE 70-210:11 Managing Users and Groups
Web MLE73312 Windows 2000 Professional MCSE 70-210:12 Securing Your System
CD/Web WT0010 Win2000 Professional: Installing and Upgrading
CD/Web WT0020 Win2000 Professional: Installing on Multiple Computers
CD/Web WT0030 Win2000 Professional: Managing Hardware Devices
CD/Web WT0040 Win2000 Professional: Enhanced Support for Hardware Devices
CD/Web WT0050 Win2000 Professional: Administering Users and Groups
CD/Web WT0060 Win2000 Professional: Administering Resources
CD/Web WT0070 Win2000 Professional: Custom Desktop Environment
CD/Web WT0080 Win2000 Professional: Optimizing System Performance
CD/Web WT0090 Win2000 Professional: Recovering Data and Systems
CD/Web WT0100 Win2000 Professional: Implementing and Monitoring Security
CD/Web WT0110 Win2000 Professional: Connect through Networks
Microsoft Windows 2000 Script Host
Web SKE21141 Windows 2000 Script Host: Automating Administration Tasks
Microsoft Windows 2000 Server Technologies: Designing Highly available Web Solutions
Web SKE21261 Highly Available Web Infrastructure Solutions in Microsoft Windows 2000
Web SKE21262 Technologies for Highly Available Solutions in a Windows 2000 Environment
Web SKE21263 Highly Available Network Services and Logical-Network Solutions in Windows 2000
Web SKE21264 Highly Available Physical-Network Solutions in a Windows 2000 Environment
Microsoft Windows 2000 Server: Installing, Configuring, Administering
Web MLE73501 Windows 2000 Server 70-215: 1 Installation
Web MLE73502 Windows 2000 Server 70-215: 2 Hardware
Web MLE73503 Windows 2000 Server 70-215: 3 Controlling Access to Files and Folders
Web MLE73504 Windows 2000 Server 70-215: 4 Controlling Access to Web Resources and Printers
Web MLE73505 Windows 2000 Server 70-215: 5 Optimizing Your Server
Web MLE73506 Windows 2000 Server 70-215: 6 Recovering from Disaster
Web MLE73507 Windows 2000 Server 70-215: 7 Configuring Disks and Volumes
Web MLE73508 Windows 2000 Server 70-215: 8 Administering Disks
Web MLE73509 Windows 2000 Server 70-215: 9 Networking Your Server
Web MLE73510 Windows 2000 Server 70-215:10 Implementing Remote Access
Web MLE73511 Windows 2000 Server 70-215:11 Implementing Terminal Services
Web MLE73512 Windows 2000 Server 70-215:12 Using Security Features
Microsoft Windows 2000: Active Directory Design
Web MLE72701 Windows 2000 Active Directory MCSE 70-217: 1 Preparing for Active Directory
Web MLE72702 Windows 2000 Active Directory MCSE 70-217: 2 Building an Active Directory Structure
Web MLE72703 Windows 2000 Active Directory MCSE 70-217: 3 Administering Active Directory Services
Web MLE72704 Windows 2000 Active Directory MCSE 70-217: 4 Managing Servers
Web MLE72705 Windows 2000 Active Directory MCSE 70-217: 5 Understanding Group Policy
Web MLE72706 Windows 2000 Active Directory MCSE 70-217: 6 Managing User Environments with Group Policy
Web MLE72707 Windows 2000 Active Directory MCSE 70-217: 7 Distributing Software with Group Policy
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Web MLE72708 Windows 2000 Active Directory MCSE 70-217: 8 Managing Security with Group Policy
Web MLE72709 Windows 2000 Active Directory MCSE 70-217: 9 Using Remote Installation Services
Web SKE21211 Microsoft Windows 2000 - Active Directory Design: Directory Services Infrastructure
Web SKE21212 Microsoft Windows 2000 - Active Directory Design: Directory Services Security
Web SKE21213 Microsoft Windows 2000 - Active Directory Design: Schema and Replication
CD/Web WT0380 Win2000 Active Directory Design: Introducing Windows 2000 Active Directory Services
CD/Web WT0390 Win2000 Active Directory Design: Business Requirements and Naming Strategies
CD/Web WT0400 Win2000 Active Directory Design: Planning a Domain Structure in Win2000
CD/Web WT0410 Win2000 Active Directory Design: Active Directory Security and Replication Strategies
CD/Web WT0420 Win2000 Active Directory Design: Advanced Active Directory Concepts
Microsoft Windows 2000: Core Technologies
Web SKE21171 Windows 2000: Core Technologies - Network Fundamentals
Web SKE21172 Windows 2000: Core Technologies- TCP/IP
Web SKE21173 Windows 2000: Core Technologies - Internet Fundamentals
Microsoft Windows 2000: Directory Design
Web MLE72901 Windows 2000 Directory Design MCSE 70-219: 1 Analyzing Business Requirements
Web MLE72902 Windows 2000 Directory Design MCSE 70-219: 2 Analyzing the Technical Environment
Web MLE72903 Windows 2000 Directory Design MCSE 70-219: 3 Analyzing Performance and Access
Web MLE72904 Windows 2000 Directory Design MCSE 70-219: 4 Analyzing Security Considerations
Web MLE72905 Windows 2000 Directory Design MCSE 70-219: 5 Analyzing the Impact of Active Directory
Web MLE72906 Windows 2000 Directory Design MCSE 70-219: 6 Analyzing Client Management Requirements
Web MLE72907 Windows 2000 Directory Design MCSE 70-219: 7 Directory Naming and DNS Placement
Web MLE72908 Windows 2000 Directory Design MCSE 70-219: 8 Designing Directory Service Architecture
Web MLE72909 Windows 2000 Directory Design MCSE 70-219: 9 Designing a Site Topology and Service Locations
Web MLE72910 Windows 2000 Directory Design MCSE 70-219:10 Designing an OU Management Structure
Web MLE72911 Windows 2000 Directory Design MCSE 70-219:11 Designing a Group Policy Management Structure
Web MLE72912 Windows 2000 Directory Design MCSE 70-219:12 Planning for Coexistence with Other Directories
Web MLE72913 Windows 2000 Directory Design MCSE 70-219:13 Schema Modification Policy and Implementation Plan
Microsoft Windows 2000: Implementing a Network Infrastructure
Web SKE21191 Windows 2000 - Implementing a Network Infrastructure: IP Routing
Web SKE21192 Windows 2000 - Implementing a Network Infrastructure: Addressing and Naming Services
Web SKE21193 Windows 2000 - Implementing a Network Infrastructure: Security
Web SKE21194 Windows 2000 - Implementing a Network Infrastructure: Remote Access and Network Protocols
CD/Web WT0250 Win2000 Network Infrastructure Implementation: Administering DNS
CD/Web WT0260 Win2000 Network Infrastructure: Administering DHCP
CD/Web WT0270 Win2000 Network Infrastructure: Administering WINS
CD/Web WT0280 Win2000 Network Infrastructure: Configuring Network Protocols
CD/Web WT0290 Win2000 Network Infrastructure: Configuring IP Routing Protocols
CD/Web WT0300 Win2000 Network Infrastructure: Configuring Internet Connection Sharing & Network
CD/Web WT0310 Win2000 Network Infrastructure: Administering RAS
CD/Web WT0320 Win2000 Network: Using Certificate Services
Microsoft Windows 2000: Implementing an Active Directory Infrastructure
Web SKE21221 Windows 2000 - Installing and Configuring Active Directory
Web SKE21222 Windows 2000 - Active Directory Replication and DNS
Web SKE21223 Windows 2000 - Active Directory Security and Management
Web SKE21224 Windows 2000 - Active Directory Group Policy
CD/Web WT0330 Win2000 Directory Server: Installing/Configuring/Troubleshooting Active Directory
CD/Web WT0340 Win2000 Dir Serve: Man/Optimizing Active Dir Components
CD/Web WT0350 Win2000 Active Directory Implementation: Implementing Change & Configuration Management
CD/Web WT0360 Win2000 Active Directory Implementation: Managing User Environments and Software Deployments
CD/Web WT0370 Win2000 Active Directory Implementation: Remote Installation of Windows 2000
Microsoft Windows 2000: Network Administration
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Web MLE73001 Windows 2000 Network Administration MCSE 70-216: 1 Working with DNS and DHCP
Web MLE73002 Windows 2000 Network Administration MCSE 70-216: 2 Working with Remote Access
Web MLE73003 Windows 2000 Network Administration MCSE 70-216: 3 Working with Network Protocols
Web MLE73004 Windows 2000 Network Administration MCSE 70-216: 4 Working with WINS and NAT
Web MLE73005 Windows 2000 Network Administration MCSE 70-216: 5 Working with IP Routing
Web MLE73006 Windows 2000 Network Administration MCSE 70-216: 6 Working with Certificate Services
Microsoft Windows 2000: Network Design
Web MLE73101 Windows 2000 Network Design MCSE 70-221: 1 Analyzing Business Needs
Web MLE73102 Windows 2000 Network Design MCSE 70-221: 2 Analyzing Technical Needs
Web MLE73103 Windows 2000 Network Design MCSE 70-221: 3 Infrastructure Design
Web MLE73104 Windows 2000 Network Design MCSE 70-221: 4 DHCP and Name Services
Web MLE73105 Windows 2000 Network Design MCSE 70-221: 5 Designing for the Internet
Web MLE73106 Windows 2000 Network Design MCSE 70-221: 6 Designing a WAN
Web MLE73107 Windows 2000 Network Design MCSE 70-221: 7 Management and Services
Web SKE21201 Windows 2000 - Network Design: Networking
Web SKE21202 Windows 2000 - Network Design: Addressing and Naming Services
Web SKE21203 Windows 2000 - Network Design: Remote Access Services
Web SKE21204 Windows 2000 - Network Design: Routing Technologies
Web SKE21205 Windows 2000 - Network Design: Remote Connectivity
CD/Web WT0470 Win2000 Netwk Infra Design: Prep. for W2K Netwk Serv Infra
CD/Web WT0480 Win2000 Netwk Infra Design: Designing a Network Strategy
CD/Web WT0490 Win2000 Netwk Infra Design: Designing a WINS/Dfs Strategy
CD/Web WT0500 Win2000 Netwk Infra Design: Internet Connection Infra
CD/Web WT0510 Win2000 Netwk Infra Design: Wide Area Network Infra
CD/Web WT0520 Win2000 Netwk Infra Design: Internet Connectivity Strat
Microsoft Windows 2000: Network Management
Web MLE73201 Windows 2000 Network Management MCSA 70-218: 1 Installing Devices and Managing Disks
Web MLE73202 Windows 2000 Network Management MCSA 70-218: 2 Configuring Volume Features and Replication
Web MLE73203 Windows 2000 Network Management MCSA 70-218: 3 Managing Permissions and Resources
Web MLE73204 Windows 2000 Network Management MCSA 70-218: 4 Updating Windows and Software
Web MLE73205 Windows 2000 Network Management MCSA 70-218: 5 Managing Group Policy
Web MLE73206 Windows 2000 Network Management MCSA 70-218: 6 Implementing Auditing and Account Policies
Web MLE73207 Windows 2000 Network Management MCSA 70-218: 7 Controlling File and Web Access
Web MLE73208 Windows 2000 Network Management MCSA 70-218: 8 Monitoring and Backing Up Systems
Web MLE73209 Windows 2000 Network Management MCSA 70-218: 9 Managing TCP/IP and DHCP
Web MLE73210 Windows 2000 Network Management MCSA 70-218:10 Administering Name Resolution and DNS
Web MLE73211 Windows 2000 Network Management MCSA 70-218:11 Managing Remote Access
Web MLE73212 Windows 2000 Network Management MCSA 70-218:12 Configuring VPNs and Terminal Services
Web MLE73213 Windows 2000 Network Management MCSA 70-218:13 Practice Test
Microsoft Windows 2000: Security Design
Web MLE73401 Windows 2000 Security Design 70-220: 1 Analyzing Business Requirements
Web MLE73402 Windows 2000 Security Design 70-220: 2 Analyzing Technical Requirements
Web MLE73403 Windows 2000 Security Design 70-220: 3 Establishing a Security Baseline
Web MLE73404 Windows 2000 Security Design 70-220: 4 Planning Security for System Resources
Web MLE73405 Windows 2000 Security Design 70-220: 5 Designing a Security Group Strategy
Web MLE73406 Windows 2000 Security Design 70-220: 6 Designing Security Policy Inheritance
Web MLE73407 Windows 2000 Security Design 70-220: 7 Protecting Resources with Auditing and Encryption
Web MLE73408 Windows 2000 Security Design 70-220: 8 Using Native Windows 2000 Authentication
Web MLE73409 Windows 2000 Security Design 70-220: 9 Using Alternate Authentication Strategies
Web MLE73410 Windows 2000 Security Design 70-220:10 Designing a Public Key Infrastructure
Web MLE73411 Windows 2000 Security Design 70-220:11 Designing Security for Network Services
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Web MLE73412 Windows 2000 Security Design 70-220:12 Designing Security for Access between Networks
Web MLE73413 Windows 2000 Security Design 70-220:13 Designing Security for Communications Channels
Web SKE21231 Windows 2000 - Security Solutions
Web SKE21232 Windows 2000 - Managing and Securing Resources
Web SKE21233 Windows 2000 - Communication and Remote Access Security
Web SKE21234 Windows 2000 - Internet and Extranet Security
CD/Web WT0430 Win2000 Netwk Sec Design: Analyzing an Org Sec Reqts
CD/Web WT0440 Win2000 Netwk Security Design:Providing Secure Access in a LAN
CD/Web WT0450 Win2000 Netwk Security Design:Providing Secure Access in Remote Netwks
CD/Web WT0460 Win2000 Netwk Security Design: Providing Secure Access-Internet
Microsoft Windows Server 2003
Microsoft Windows 2003 Server: Active Directory
Web MLE73701 Windows Server 2003 Active Directory MCSE 70-294: 1 Active Directory Infrastructure Overview
Web MLE73702 Windows Server 2003 Active Directory MCSE 70-294: 2 Working with User, Group, and Computer Accounts
Web MLE73703 Windows Server 2003 Active Directory MCSE 70-294: 3 Creating User and Group Strategies
Web MLE73704 Windows Server 2003 Active Directory MCSE 70-294: 4 Working with Forests and Domains
Web MLE73705 Windows Server 2003 Active Directory MCSE 70-294: 5 Restructuring a Forest and Renaming Domains
Web MLE73706 Windows Server 2003 Active Directory MCSE 70-294: 6 Working with Trusts and Organizational Units
Web MLE73707 Windows Server 2003 Active Directory MCSE 70-294: 7 Working with Active Directory Sites
Web MLE73708 Windows Server 2003 Active Directory MCSE 70-294: 8 Working with Domain Controllers
Web MLE73709 Windows Server 2003 Active Directory MCSE 70-294: 9 Working with Global Catalog Servers and Schema
Web MLE73710 Windows Server 2003 Active Directory MCSE 70-294:10 Working with Group Policy
Web MLE73711 Windows Server 2003 Active Directory MCSE 70-294:11 Deploying Software via Group Policy
Web MLE73712 Windows Server 2003 Active Directory MCSE 70-294:12 Ensuring Active Directory Availability
Microsoft Windows 2003 Server: Administration
Web MLE73720 Windows Server 2003 Administration MCSE 70-290: 1 Overview of Windows Server 2003
Web MLE73721 Windows Server 2003 Administration MCSE 70-290: 2 Managing Physical and Logical Disks
Web MLE73722 Windows Server 2003 Administration MCSE 70-290: 3 Configuring, Monitoring, and Troubleshooting Server Hardware
Web MLE73723 Windows Server 2003 Administration MCSE 70-290: 4 Managing User, Group, and Computer Accounts
Web MLE73724 Windows Server 2003 Administration MCSE 70-290: 5 Managing Access to Resources
Web MLE73725 Windows Server 2003 Administration MCSE 70-290: 6 Configuring Terminal Services
Web MLE73726 Windows Server 2003 Administration MCSE 70-290: 7 Managing and Troubleshooting Terminal Services
Web MLE73727 Windows Server 2003 Administration MCSE 70-290: 8 Using Server Management Tools
Web MLE73728 Windows Server 2003 Administration MCSE 70-290: 9 Managing Web Servers with IIS 6.0
Web MLE73729 Windows Server 2003 Administration MCSE 70-290:10 Monitoring Performance and Security
Web MLE73730 Windows Server 2003 Administration MCSE 70-290:11 Planning Disaster Recovery
Web MLE73731 Windows Server 2003 Administration MCSE 70-290:12 Implementing Disaster Recovery
Microsoft Windows 2003 Server: Migrating from NT Server 4.0 to .NET Directory Services
Web SKE21101 Creating a Migration Plan in Windows .NET Server
Web SKE21102 Preparing and Deploying a Domain Upgrade in Windows .NET
Web SKE21103 Preparing and Deploying a Domain Restructure in Windows .NET
Microsoft Windows Server 2003
Web MLE73601 Windows Server 2003: 1 Installation and Setup
Web MLE73602 Windows Server 2003: 2 Working with Active Directory
Web MLE73603 Windows Server 2003: 3 Printing and IP Addressing
Web MLE73604 Windows Server 2003: 4 Managing Users and Permissions
Web MLE73605 Windows Server 2003: 5 Managing Backup and Security
Microsoft Windows Server 2003 Infrastructure
Web MLE73740 Windows Server 2003 Infrastructure MCSE 70-297: 1 Assessing the Environment
Web MLE73741 Windows Server 2003 Infrastructure MCSE 70-297: 2
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Developing the Active Directory Infrastructure Design
Web MLE73742 Windows Server 2003 Infrastructure MCSE 70-297: 3 Developing the Network Services Design
Web MLE73743 Windows Server 2003 Infrastructure MCSE 70-297: 4 Designing Logical Components
Web MLE73744 Windows Server 2003 Infrastructure MCSE 70-297: 5 Name Resolution
Web MLE73745 Windows Server 2003 Infrastructure MCSE 70-297: 6 Remote Access and Address Management
Web MLE73746 Windows Server 2003 Infrastructure MCSE 70-297: 7 Service Placement and Sizing
Web MLE73747 Windows Server 2003 Infrastructure MCSE 70-297: 8 The Physical Design
Web MLE73748 Windows Server 2003 Infrastructure MCSE 70-297: 9 Practice Exam
Microsoft Windows Server 2003: Designing an Active Directory and Network Infrastructure
Web SKE21081 Microsoft Windows Server 2003: Designing the Infrastructure
Web SKE21082 Microsoft Windows Server 2003: Creating the Design
Web SKE21083 Microsoft Windows Server 2003: The Network Services Infrastructure Conceptual and Logical Design
Web SKE21084 Microsoft Windows Server 2003: Designing RAS Services for the Network Infrastructure
Web SKE21085 Microsoft Windows Server 2003: Network Infrastructure and Active Directory Physical Design
Web SKE21086 Microsoft Windows Server 2003: Network Infrastructure Physical Design II - Internet Connectivity
Microsoft Windows Server 2003: Designing Security for Networks
Web SKE21091 Windows Server 2003: Security Basics
Web SKE21092 Windows Server 2003: Logical Network Security
Web SKE21093 Windows Server 2003: Securing Clients
Web SKE21094 Windows Server 2003: Physical Network Security
Web SKE21095 Windows Server 2003: Securing Data and Server Roles
Web SKE21096 Windows Server 2003: IIS Security and Firewalls
Microsoft Windows Server 2003: Implementing and Administering Security for Networks
Web SKE21561 Managing System Security in Windows Server 2003
Web SKE21562 Securing Access to Resources in Windows Server 2003
Web SKE21563 Securing Wireless and Remote Communications in Windows Server 2003
Web SKE21564 Managing IPSec in Windows Server 2003
Web SKE21565 Managing Certificates in Windows Server 2003
Microsoft Windows Server 2003: Implementing, Managing, and Maintaining a Network Infrastructure
Web SKE21051 Windows Server 2003: Implementing, Managing, and Maintaining TCP/IP
Web SKE21052 Windows Server 2003: Implementing, Managing, and Maintaining DHCP
Web SKE21053 Windows Server 2003: Implementing, Managing, and Maintaining Name Resolution
Web SKE21054 Windows Server 2003: Implementing, Managing, and Maintaining Network Security
Web SKE21055 Windows Server 2003: Implementing, Managing, and Maintaining Remote Access
Web SKE21056 Windows Server 2003: Implementing, Managing, and Maintaining Routing
Web SKE21057 Windows Server 2003: Maintaining a Network Infrastructure
Microsoft Windows Server 2003: Internet Information Services
Web MLE70101 IIS 6: 1 Architecture and Features Web MLE70102 IIS 6: 2 Installation Web MLE70103 IIS 6: 3 Administration Web MLE70104 IIS 6: 4 Remote Administration Web MLE70105 IIS 6: 5 Creating and Configuring
Web Sites Web MLE70106 IIS 6: 6 Creating and Configuring
Applications and FTP Sites Web MLE70107 IIS 6: 7 Security Web MLE70108 IIS 6: 8 Working from the
Command Line Web MLE70109 IIS 6: 9 Performance Tuning and
Monitoring Web MLE70110 IIS 6:10 Maintenance and
Troubleshooting Web MLE70111 IIS 6:11 Working with the
Metabase Web MLE70112 IIS 6:12 SMTP and NNTP Web MLE70113 IIS 6:13 Publishing Web SKE21571 IIS 6.0 Fundamentals Web SKE21572 Administering IIS 6.0 sites and
services Web SKE21573 IIS 6.0 Security Web SKE21574 Optimizing, Monitoring and
Troubleshooting IIS 6.0
Microsoft Windows Server 2003: Introduction
Web SKE21011 Installing Windows Server 2003 Web SKE21012 Windows Server 2003
Administration and Services Support
Microsoft Windows Server 2003: Managing and Maintaining the Server Environment
Web SKE21041 Windows Server 2003: Basic Concepts
Web SKE21042 Windows Server 2003: Managing Users, Groups, and Computers
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Web SKE21043 Windows Server 2003: Managing Resource Access
Web SKE21044 Windows Server 2003: Managing Hardware, Disks, and Logical Devices
Web SKE21045 Windows Server 2003: Managing the Server Environment
Web SKE21046 Windows Server 2003: Managing Disaster Recovery
Microsoft Windows Server 2003: Network Management
Web MLE73760 Windows Server 2003 Network Management MCSE 70-291: 1 TCP/IP Protocol
Web MLE73761 Windows Server 2003 Network Management MCSE 70-291: 2 IP Addressing and Routing
Web MLE73762 Windows Server 2003 Network Management MCSE 70-291: 3 Classless Subnet Masking and Client Address Configuration
Web MLE73763 Windows Server 2003 Network Management MCSE 70-291: 4 The Dynamic Host Configuration Protocol (DHCP)
Web MLE73764 Windows Server 2003 Network Management MCSE 70-291: 5 Integrating and Troubleshooting DHCP
Web MLE73765 Windows Server 2003 Network Management MCSE 70-291: 6 Windows Internet Name Server (WINS)
Web MLE73766 Windows Server 2003 Network Management MCSE 70-291: 7 WINS Client and Interoperability and NetBIOS
Web MLE73767 Windows Server 2003 Network Management MCSE 70-291: 8 Domain Naming System Concepts
Web MLE73768 Windows Server 2003 Network Management MCSE 70-291: 9 The DNS Server
Web MLE73769 Windows Server 2003 Network Management MCSE 70-291:10 Routing and Remote Access Service VPN Services
Web MLE73770 Windows Server 2003 Network Management MCSE 70-291:11 Security Templates and Software Updates
Web MLE73771 Windows Server 2003 Network Management MCSE 70-291:12 Monitoring and Troubleshooting Network Activity
Web MLE73772 Windows Server 2003 Network Management MCSE 70-291:13 LAN Routing and Dial-Up Services
Web MLE73773 Windows Server 2003 Network Management MCSE 70-291:14 LAN and Dial-Up Security
Microsoft Windows Server 2003: Network Planning
Web MLE73801 Windows Server 2003 Network Planning MCSE 70-293: 1 Using Planning Tools and Documentation
Web MLE73802 Windows Server 2003 Network Planning MCSE 70-293: 2 Server Roles and Security
Web MLE73803 Windows Server 2003 Network Planning MCSE 70-293: 3 TCP/IP Infrastructure
Web MLE73804 Windows Server 2003 Network Planning MCSE 70-293: 4 Routing
Web MLE73805 Windows Server 2003 Network Planning MCSE 70-293: 5 Internet Connectivity
Web MLE73806 Windows Server 2003 Network Planning MCSE 70-293: 6 DNS Name Resolution
Web MLE73807 Windows Server 2003 Network Planning MCSE 70-293: 7 NetBIOS Name Resolution
Web MLE73808 Windows Server 2003 Network Planning MCSE 70-293: 8 Remote Access
Web MLE73809 Windows Server 2003 Network Planning MCSE 70-293: 9 High Availability
Web MLE73810 Windows Server 2003 Network Planning MCSE 70-293:10 Windows Cluster Services and Network Load Balancing
Web MLE73811 Windows Server 2003 Network Planning MCSE 70-293:11 Internet Protocol
Web MLE73812 Windows Server 2003 Network Planning MCSE 70-293:12 Security Framework
Web MLE73813 Windows Server 2003 Network Planning MCSE 70-293:13 Public Key Infrastructure
Microsoft Windows Server 2003: Planning and Maintaining a Network Infrastructure
Web SKE21061 Windows Server 2003: Planning the Network Infrastructure
Web SKE21062 Windows Server 2003: Planning for Name Resolution
Web SKE21063 Windows Server 2003: Implementing Routing and Remote Access
Web SKE21064 Windows Server 2003: Planning for Network Availability
Web SKE21065 Windows Server 2003: Planning Server Roles and Server Security
Web SKE21066 Windows Server 2003: Planning a Security Infrastructure
Microsoft Windows Server 2003: Planning, Implementing, and Maintaining the Active Directory Infrastructure
Web SKE21071 Planning and implementing an Active Directory infrastructure
Web SKE21072 Planning Active Directory Services Web SKE21073 Active Directory Sites, Replication,
and Trusts Web SKE21074 Implementing Active Directory
Users and Groups Web SKE21075 Planning and implementing Group
Policy Web SKE21076 Configuring and Troubleshooting
Group Policy
Microsoft Windows Server 2003: Security
Web MLE73820 Windows Server 2003 Security MCSE 70-298: 1 Designing a Secure Network Framework
Web MLE73821 Windows Server 2003 Security MCSE 70-298: 2 Defining a Baseline Security Template
Web MLE73822 Windows Server 2003 Security MCSE 70-298: 3 Designing Role-Based Server Security
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Web MLE73823 Windows Server 2003 Security MCSE 70-298: 4 Securing a Public Key Infrastructure and Network Management Processes
Web MLE73824 Windows Server 2003 Security MCSE 70-298: 5 Designing Network Infrastructure Security
Web MLE73825 Windows Server 2003 Security MCSE 70-298: 6 Securing Data Transmissions and Wireless Networks
Web MLE73826 Windows Server 2003 Security MCSE 70-298: 7 Securing Internet Information Services
Web MLE73827 Windows Server 2003 Security MCSE 70-298: 8 Securing VPNs, Extranets, and Network Clients
Web MLE73828 Windows Server 2003 Security MCSE 70-298: 9 Securing Active Directory
Web MLE73829 Windows Server 2003 Security MCSE 70-298:10 Designing an Access Control Strategy for Files and Folders
Web MLE73830 Windows Server 2003 Security MCSE 70-298:11 Designing an Encrypted File System and Securing Backup/Restore Processes
Web MLE73831 Windows Server 2003 Security MCSE 70-298:12 Practice Exam
Microsoft Windows Server 2003: Security Admin MCSA/MCSE 70-299
Web MLE71401 Server 2003 Security Admin MCSA/MCSE 70-299: 1 Implementing, Managing, and Troubleshooting Security Policies
Web MLE71402 Server 2003 Security Admin MCSA/MCSE 70-299: 2 Network Communications Security and Patch Management
Web MLE71403 Server 2003 Security Admin MCSA/MCSE 70-299: 3 PKI Administration and IPSec Troubleshooting
Web MLE71404 Server 2003 Security Admin MCSA/MCSE 70-299: 4 Planning and Implementing Security for Remote Users and Wireless Networks
Web MLE71405 Server 2003 Security Admin MCSA/MCSE 70-299: 5 Practice Exams
Microsoft Windows Server 2003: Updating Support Skills for MCSAs on Windows 2000
Web SKE21031 Getting Started with Windows Server 2003
Web SKE21032 System Administration in Windows Server 2003
Web SKE21033 Managing Windows Server 2003 Internet Services
Web SKE21034 Windows Server 2003 Terminal Services and System Recovery
Microsoft Windows Server 2003: Upgrading Support Skills for MCSEs on Windows 2000
Web SKE21021 Planning, Implementing, and Maintaining Network Infrastructure
Web SKE21022 Network Infrastructure and topologies for Windows 2003 Enterprise networks
Web SKE21023 Designing and Managing Internet Connectivity in Windows 2003
Web SKE21024 Planning and Designing an Active Directory Infrastructure
Web SKE21025 Implementing and Supporting Active Directory Infrastructure
Web SKE21026 Planning, Implementing and Maintaining User, Computer, and Group Policies and Strategies
Web SKE21027 Planning and Designing a Security Infrastructure
Microsoft Windows Server 2008
Microsoft Windows Server 2008: Configuring Active Directory
Web SKE23801 (NEW) The Active Directory Infrastructure in Windows Server 2008
Web SKE23802 (NEW) Additional Active Directory Server Roles in Windows Server 2008
Web SKE23803 (NEW) Active Directory Objects in Windows Server 2008
Web SKE23804 (NEW) Group Policy Objects Strategy in Windows Server 2008
Web SKE23805 (NEW) Configuring DNS in Windows Server 2008
Web SKE23806 (NEW) Active Directory Certificate Services in Windows Server 2008
Web SKE23807 (NEW) Communications and Security in Windows Server 2008
Web SKE23808 (NEW) Monitoring, Backups, and Recovery in Windows Server 2008
Microsoft Windows Server 2008: Configuring Applications Infrastructure
Web SKE23811 (NEW) Deploying Windows Server 2008 Servers
Web SKE23812 (NEW) Configuring Windows Server 2008 Availability
Web SKE23813 (NEW) Configure Terminal Services in Windows 2008
Web SKE23814 (NEW) Terminal Services Resource Access in Windows 2008
Web SKE23815 (NEW) Configuring Windows Server Hyper-V and Virtual Machines
Web SKE23816 (NEW) Configuring Web Services and Security in Windows Server 2008
Web SKE23817 (NEW) Managing IIS in Windows Server 2008
Web SKE23818 (NEW) Configuring Web Service Protocols in Windows Server 2008
Web SKE23819 (NEW) Configuring Network Application Services in Windows Server 2008
Microsoft Windows Server 2008: Configuring Network Infrastructure
Web SKE23821 (NEW) Configure IP Addressing and Windows Services in Windows Server 2008
Web SKE23822 (NEW) Configure, Manage, and Maintain IP Services in Windows Server 2008
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Web SKE23823 (NEW) Name Resolution in Windows Server 2008
Web SKE23824 (NEW) DNS Zones and Replication in Windows Server 2008
Web SKE23825 (NEW) Configure Network Access in Windows Server 2008
Web SKE23826 (NEW) Network Access Security in Windows Server 2008
Web SKE23827 (NEW) Configure File and Print Services in Windows Server 2008
Web SKE23828 (NEW) Monitor Network Infrastructure in Windows Server 2008
Microsoft Windows Server 2008: Enterprise Administration
Web SKE23831 (NEW) Planning Name Resolution and IP Addressing in Microsoft Windows Server 2008
Web SKE23832 (NEW) Network Access in Microsoft Windows Server 2008
Web SKE23833 (NEW) Application Access and Delivery in Microsoft Windows Server 2008
Web SKE23834 (NEW) Server and Application Virtualization in Microsoft Windows Server 2008
Web SKE23835 (NEW) Designing the Active Directory Infrastructure in Microsoft Windows Server 2008
Web SKE23836 (NEW) Active Directory Administration in Microsoft Windows Server 2008
Web SKE23837 (NEW) Existing Infrastructures and Branch Deployments in Microsoft Windows Server 2008
Web SKE23838 (NEW) The Certificate Services Infrastructure in Microsoft Windows Server 2008
Web SKE23839 (NEW) Software Updates and Compliance Management in Microsoft Windows Server 2008
Web SKE23840 (NEW) Designing Data Security and High Availability in Microsoft Windows Server 2008
Microsoft Windows Server 2008: New Features
Web SKE23841 (NEW) Introducing Windows Server 2008
Microsoft Windows Server 2008: Server Administration
Web SKE23851 (NEW) Planning Windows Server 2008 Deployment
Web SKE23852 (NEW) Planning Active Directory and Group Policy for Windows Server 2008
Web SKE23853 (NEW) Windows Server 2008 Management and Delegation
Web SKE23854 (NEW) Managing File Servers and Data Provisioning in Windows Server 2008
Web SKE23855 (NEW) Windows Server 2008 Application Server Management and Application Provisioning
Web SKE23856 (NEW) Windows Server 2008 Application Servers and Services
Web SKE23857 (NEW) Patch Management and Securing and Monitoring Servers in Windows Server 2008
Web SKE23858 (NEW) Certificate Services, SANs, and High Availability in Windows Server 2008
Web SKE23859 (NEW) Accessing Windows Networks Remotely in Windows Server 2008
Web SKE23860 (NEW) Windows Server 2008 Backup and Recovery
Windows Server 2008 Active Directory MCTS 70-640
n/a MLE74400 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 1 Configuring DNS for Active Directory
n/a MLE74401 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 2 Configuring the Active Directory Infrastructure
n/a MLE74402 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 3 Configuring Additional Active Directory Server Roles
n/a MLE74403 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 4 Creating and Maintaining Active Directory Objects
n/a MLE74404 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 5 Maintaining the Active Directory Environment
n/a MLE74405 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 6 Configuring Active Directory Certificate Services
n/a MLE74406 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 7 Practice Exam 1
n/a MLE74407 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 8 Practice Exam 2
n/a MLE74408 (NEW) Windows Server 2008 Active Directory MCTS 70-640: 9 Practice Exam 3
Windows Server 2008 Applications MCTS 70-643
n/a MLE74450 (NEW) Windows Server 2008 Applications MCTS 70-643: 1 Deploying Servers
n/a MLE74451 (NEW) Windows Server 2008 Applications MCTS 70-643: 2 Configuring Terminal Services
n/a MLE74452 (NEW) Windows Server 2008 Applications MCTS 70-643: 3 Configuring a Web Services Infrastructure
n/a MLE74453 (NEW) Windows Server 2008 Applications MCTS 70-643: 4 Configuring Network Application Services
n/a MLE74454 (NEW) Windows Server 2008 Applications MCTS 70-643: 5 Practice Exam 1
n/a MLE74455 (NEW) Windows Server 2008 Applications MCTS 70-643: 6 Practice Exam 2
n/a MLE74456 (NEW) Windows Server 2008 Applications MCTS 70-643: 7 Practice Exam 3
Windows Server 2008 Networking MCTS 70-642
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n/a MLE74500 (NEW) Windows Server 2008 Networking MCTS 70-642: 1 Configuring IP Addressing and Services
n/a MLE74501 (NEW) Windows Server 2008 Networking MCTS 70-642: 2 Configuring Name Resolution
n/a MLE74502 (NEW) Windows Server 2008 Networking MCTS 70-642: 3 Configuring Network Access
n/a MLE74503 (NEW) Windows Server 2008 Networking MCTS 70-642: 4 Configuring File and Print Services
n/a MLE74504 (NEW) Windows Server 2008 Networking MCTS 70-642: 5 Monitoring and Managing a Network Infrastructure
n/a MLE74505 (NEW) Windows Server 2008 Networking MCTS 70-642: 6 Practice Exam 1
n/a MLE74506 (NEW) Windows Server 2008 Networking MCTS 70-642: 7 Practice Exam 2
n/a MLE74507 (NEW) Windows Server 2008 Networking MCTS 70-642: 8 Practice Exam 3
Microsoft Windows Vista
Deploying and Maintaining Windows Vista Client and Microsoft Office 2007 System Desktops
Web SKE23901 (NEW) Introduction to Deploying Microsoft Office 2007
Web SKE23902 (NEW) Deploying Windows Vista Web SKE23903 (NEW) Windows Vista Application
Compatibility Toolkit Web SKE23904 (NEW) Windows Vista User State
Migration Web SKE23905 (NEW) Automated Installation of
Windows Vista Web SKE23906 (NEW) Deploying Vista using BDD
2007
Microsoft Windows Vista Client Configuration
Web SKE23911 (NEW) Installing Windows Vista Web SKE23912 (NEW) Configure Windows Vista
Environments Web SKE23913 (NEW) Windows Vista Users and
Groups Web SKE23914 (NEW) Security in Windows Vista Web SKE23915 (NEW) Windows Vista Network
Connectivity Web SKE23916 (NEW) Configuring Windows Vista
Applications Web SKE23917 (NEW) Windows Vista
Maintenance and Optimization Web SKE23918 (NEW) Windows Vista Mobile
Computing and Troubleshooting
Microsoft Windows Vista Client for Enterprise Support Technicians
Web SKE23921 (NEW) Deploying Windows Vista Web SKE23922 (NEW) Troubleshooting Windows
Vista Deployments Web SKE23923 (NEW) Configuring and
Troubleshooting Windows Vista Security
Web SKE23924 (NEW) Configuring and Troubleshooting User Access on Windows Vista
Web SKE23925 (NEW) Managing and Troubleshooting Windows Vista Systems
Web SKE23926 (NEW) Troubleshooting Windows Vista Performance and Reliability
Web SKE23927 (NEW) Configuring and Troubleshooting Windows Vista Networking
Web SKE23928 (NEW) Maintaining and Supporting Applications on Windows Vista
Microsoft Windows VISTA
Windows Vista Configuration
Web MLE73860 Windows Vista Configuration MCTS 70-620: 1 Installing and Upgrading
Web MLE73861 Windows Vista Configuration MCTS 70-620: 2 Interface and Device Options
Web MLE73862 Windows Vista Configuration MCTS 70-620: 3 Advanced Networking
Web MLE73863 Windows Vista Configuration MCTS 70-620: 4 NTFS Security Features and File Sharing
Web MLE73864 Windows Vista Configuration MCTS 70-620: 5 User Account Security
Web MLE73865 Windows Vista Configuration MCTS 70-620: 6 Network Security
Web MLE73866 Windows Vista Configuration MCTS 70-620: 7 Internet Explorer 7.0
Web MLE73867 Windows Vista Configuration MCTS 70-620: 8 Maintenance and Optimization
Web MLE73868 Windows Vista Configuration MCTS 70-620: 9 Media Applications
Web MLE73869 Windows Vista Configuration MCTS 70-620:10 Productivity Applications
Web MLE73870 Windows Vista Configuration MCTS 70-620:11 Mobile Computers
Web MLE73871 Windows Vista Configuration MCTS 70-620:12 Practice Exam 1
Web MLE73872 Windows Vista Configuration MCTS 70-620:13 Practice Exam 2
Web MLE73873 Windows Vista Configuration MCTS 70-620:14 Practice Exam 3
Web MLE73880 Windows Vista Enterprise Support MCITP 70-622: 6 Practice Exam 1
Web MLE73881 Windows Vista Enterprise Support MCITP 70-622: 7 Practice Exam 2
Web MLE73882 Windows Vista Enterprise Support MCITP 70-622: 8 Practice Exam 3
Windows Vista Desktop
Web MLE73840 Windows Vista & Office 2007 Desktops MCTS 70-624: 7 Practice Exam 1
Web MLE73841 Windows Vista & Office 2007 Desktops MCTS 70-624: 8 Practice Exam 2
Web MLE73842 Windows Vista & Office 2007 Desktops MCTS 70-624: 9 Practice Exam 3
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n/a MLE74300 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 1 Deploying Microsoft Office 2007
n/a MLE74301 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 2 Configuring Windows Vista Automated Installation Settings
n/a MLE74302 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 3 Deploying Windows Vista
n/a MLE74303 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 4 Using the Business Desktop Deployment Workbench
n/a MLE74304 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 5 Working with the Application Compatibility Toolkit
n/a MLE74305 (NEW) Windows Vista & Office 2007 Desktops MCTS 70-624: 6 Managing User State Migration
Windows Vista Enterprise Support MCITP 70-622
n/a MLE74350 (NEW) Windows Vista Enterprise Support MCITP 70-622: 1 Deploying Windows Vista
n/a MLE74351 (NEW) Windows Vista Enterprise Support MCITP 70-622: 2 Managing Windows Vista Security
n/a MLE74352 (NEW) Windows Vista Enterprise Support MCITP 70-622: 3 Managing and Maintaining Windows Vista Systems
n/a MLE74353 (NEW) Windows Vista Enterprise Support MCITP 70-622: 4 Configuring and Troubleshooting Networking
n/a MLE74354 (NEW) Windows Vista Enterprise Support MCITP 70-622: 5 Supporting and Maintaining Desktop Applications
Windows Vista Upgrade
Web MLE54101 Windows Vista Upgrade: 1 Understanding the New Interface
Web MLE54102 Windows Vista Upgrade: 2 Using New Features and Applications
Web MLE54103 Windows Vista Upgrade: 3 Planning a Corporate Deployment
Microsoft Windows XP
Microsoft Windows XP Application Support
Web MLE73901 Windows XP Application Support MCDST 70-272: 1 The Operating System and Internet Explorer
Web MLE73902 Windows XP Application Support MCDST 70-272: 2 Office and Outlook Applications
Web MLE73903 Windows XP Application Support MCDST 70-272: 3 Hardware and Network Connectivity
Web MLE73904 Windows XP Application Support MCDST 70-272: 4 Application Security and Security Incidents
Web MLE73905 Windows XP Application Support MCDST 70-272: 5 Practice Exams
Microsoft Windows XP Professional
Web MLE73920 Windows XP Professional MCSE 70-270: 1 Installation
Web MLE73921 Windows XP Professional MCSE 70-270: 2 Administering Resources
Web MLE73922 Windows XP Professional MCSE 70-270: 3 Configuring Hardware
Web MLE73923 Windows XP Professional MCSE 70-270: 4 Optimizing the System
Web MLE73924 Windows XP Professional MCSE 70-270: 5 Configuring the Desktop
Web MLE73925 Windows XP Professional MCSE 70-270: 6 Networking the System
Web MLE73926 Windows XP Professional MCSE 70-270: 7 Securing the System
Microsoft Windows XP Professional: Installation and Configuration I
Web SKE21111 Installing Windows XP Professional
Microsoft Windows XP Professional: Installation and Configuration II
Web SKE21121 Managing Files, Folders, and Devices in Microsoft Windows XP
Web SKE21122 System Reliability and the Desktop in Windows XP Professional
Microsoft Windows XP Professional: Installation and Configuration III
Web SKE21131 Networking Protocols and Services in Microsoft Windows XP
Web SKE21132 Backup and Security Settings in Microsoft Windows XP
Microsoft Windows XP System Support
Web MLE73940 Windows XP System Support MCDST 70-271: 1 Installing Windows XP
Web MLE73941 Windows XP System Support MCDST 70-271: 2 Configuring and Troubleshooting Resources
Web MLE73942 Windows XP System Support MCDST 70-271: 3 Managing Disks
Web MLE73943 Windows XP System Support MCDST 70-271: 4 Managing Hardware Devices
Web MLE73944 Windows XP System Support MCDST 70-271: 5 Configuring the Desktop and User Profiles
Web MLE73945 Windows XP System Support MCDST 70-271: 6 Performance Monitoring and Network Troubleshooting
Web MLE73946 Windows XP System Support MCDST 70-271: 7 Practice Exam
Novell
Novell 560 CNE
Web MLE51501 Novell 560 CNE: 1 NetWare Basics
Web MLE51502 Novell 560 CNE: 2 Installation Web MLE51503 Novell 560 CNE: 3 Using NDS Web MLE51504 Novell 560 CNE: 4 File System Web MLE51505 Novell 560 CNE: 5 NDS Security Web MLE51506 Novell 560 CNE: 6 File Security Web MLE51507 Novell 560 CNE: 7 ZENworks
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Web MLE51508 Novell 560 CNE: 8 Advanced ZENworks
Web MLE51509 Novell 560 CNE: 9 Distributed Printing
Novell 570 CNE Advanced Administration
Web MLE51601 Novell 570 CNE Advanced Administration: 1 Upgrading or Migrating
Web MLE51602 Novell 570 CNE Advanced Administration: 2 Managing the Server
Web MLE51603 Novell 570 CNE Advanced Administration: 3 The File System
Web MLE51604 Novell 570 CNE Advanced Administration: 4 NSS and Backup
Web MLE51605 Novell 570 CNE Advanced Administration: 5 Memory and CPU Performance
Web MLE51606 Novell 570 CNE Advanced Administration: 6 Disk and Network Performance
SUSE Linux Fundamentals
Web SKE21467 SUSE Linux Hardware and Documentation
Novell SUSE Linux
SUSE Linux Fundamentals
Web SKE21461 Installing SUSE Linux Web SKE21462 Command-Line Management in
SUSE Linux Web SKE21463 Configuring a SUSE Linux
Network Web SKE21464 Managing System Processes in
SUSE Linux Web SKE21465 Managing Users, Groups, and
Storage in SUSE Linux Web SKE21466 SUSE Linux Security
Oracle Operating Systems and Servers
Oracle Application Server 10g: Administration I
Web SKE22571 Oracle Application Server 10g: Introduction
Web SKE22572 Oracle Application Server 10g: Infrastructure and Middle Tier Installation
Web SKE22573 Oracle Application Server 10g: Management Tools and Oracle Internet Directory
Web SKE22574 Oracle Application Server 10g: General Management and Directives for the HTTP Server
Web SKE22575 Oracle Application Server 10g: OracleAS Web Cache
Web SKE22576 Oracle Application Server 10g: OracleAS Portal
Web SKE22577 Oracle Application Server 10g: mod_plsql, CGI Scripts, and Database Providers
Web SKE22578 Oracle Application Server 10g: Application Management and Deployment
Web SKE22579 Oracle Application Server 10g: Component Administration in Oracle Internet Directory
Web SKE22580 Oracle Application Server 10g: DAS and SSO
Web SKE22581 Oracle Application Server 10g: Component Security with SSL
Web SKE22582 Oracle Application Server 10g: Oracle Certificate Authority Management
Oracle Application Server 10g: Administration II
Web SKE21431 OracleAS 10g: Managing Customized Topologies and Distributing Infrastructure Components
Web SKE21432 OracleAS 10g: High Availability Web SKE21433 OracleAS 10g: Managing and
Configuring Clusters Web SKE21434 OracleAS 10g: Business
Intelligence Component Management
Web SKE21435 OracleAS 10g: XML Applications, Web Services, and Monitoring
Web SKE21436 OracleAS 10g: Tuning and Reconfiguring the Middle Tier
Web SKE21437 OracleAS 10g: Backup and Recovery
Sun Solaris 8
Sun Microsystems Solaris 8: System Administrator 310-011
Web MLE53201 Solaris 8 System Administrator 310-011: 1 Installation, Initialization, and Shutdown
Web MLE53202 Solaris 8 System Administrator 310-011: 2 The Boot Process and Boot PROM
Web MLE53203 Solaris 8 System Administrator 310-011: 3 User and Software Package Administration
Web MLE53204 Solaris 8 System Administrator 310-011: 4 System Security and Remote Connection
Web MLE53205 Solaris 8 System Administrator 310-011: 5 Process Control
Web MLE53206 Solaris 8 System Administrator 310-011: 6 File Systems, Files, and Directories
Web MLE53207 Solaris 8 System Administrator 310-011: 7 Disk Configuration
Web MLE53208 Solaris 8 System Administrator 310-011: 8 Backup and Recovery
Web MLE53209 Solaris 8 System Administrator 310-011: 9 vi Editor and Command Syntax
Web MLE53210 Solaris 8 System Administrator 310-011:10 LP Print Service
Web MLE53211 Solaris 8 System Administrator 310-011:11 Practice Exam
Sun Solaris 9
Solaris 9 System Administrator 310-014/310-015
Web MLE53212 Solaris 9 System Administrator 310-014/310-015: 1 Installation and Maintenance
Web MLE53213 Solaris 9 System Administrator 310-014/310-015: 2 The User Environment and System Security
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Web MLE53214 Solaris 9 System Administrator 310-014/310-015: 3 File and Disk Administration
Web MLE53215 Solaris 9 System Administrator 310-014/310-015: 4 Backups, Printing, and the Network Environment
Web MLE53216 Solaris 9 System Administrator 310-014/310-015: 5 Access Control, Syslog, and Advanced Disk Management
Web MLE53217 Solaris 9 System Administrator 310-014/310-015: 6 Network File System and Name Services
Web MLE53218 Solaris 9 System Administrator 310-014/310-015: 7 Practice Exams
Sun Microsystems Solaris 9: System Administration I
Web SKE21441 Solaris 9 Installation and OpenBoot
Web SKE21442 Solaris 9 System Administration Web SKE21443 Solaris 9 System Operations Web SKE21444 Solaris 9 Device and File System
Management Web SKE21445 Solaris 9 Management Tools Web SKE21446 Solaris 9 Security
Sun Microsystems Solaris 9: System Administration II
Web SKE21451 Solaris 9 Advanced Installation Web SKE21452 Solaris 9 Networking Web SKE21453 Solaris 9 File Systems and
Storage Web SKE21454 Solaris 9 Naming Services Web SKE21455 Solaris 9 Systems Supervision
UNIX
HP-UX
CD/Web WT2590 The HP-UX Operating System
Sun Solaris 2.x
CD/Web WT2580 The Sun Solaris Operating System
UNIX Primer Series
Web MLE53701 UNIX Systems: 1 Introduction to UNIX
Web MLE53702 UNIX Systems: 3 Shells: Bourne, Korn, and C
Web MLE53703 UNIX Systems: 4 Shell Programming
Web MLE53704 UNIX Systems: 5 System Administration I
Web MLE53705 UNIX Systems: 6 System Administration II
Web MLE53706 UNIX Systems: 7 Process Management
UNIX: Operating System Fundamentals
Web SKE21481 Introduction to UNIX Web SKE21482 UNIX System Architecture CD/Web WT2070 Introduction to UNIX CD/Web WT2080 UNIX Files and Directories
UNIX: Shell Programming
Web SKE21491 Unix Shell Scripting Basics
Web SKE21492 UNIX Shell Scripting Tools Web SKE21493 Writing Unix Shell Programs CD/Web WT2110 UNIX Shell Programming
UNIX: System Administration
Web SKE21471 UNIX User and Data Management Web SKE21472 Deploying and Initializing UNIX
Systems Web SKE21473 Securing UNIX Systems Web SKE21474 Managing UNIX Software and
System Services Web SKE21475 Networking and UNIX Name
Resolution Web SKE21476 Managing UNIX Clients Web SKE21477 Administering UNIX Network
Services Web SKE21478 UNIX Systems Management CD/Web WT2100 UNIX System Administration
UNIX: The User Environment
Web SKE21501 Customizing the UNIX User Environment
Web SKE21502 Working with UNIX Files and Directories
Web SKE21503 Working with UNIX Programs Web SKE21504 Text Editing and Printing in UNIX CD/Web WT2090 UNIX Editing, Printing and Text
Formatting CD/Web WT2120 UNIX Programming Tools
Windows SharePoint Services 3.0
Microsoft SharePoint Services (WSS) 3.0
Web SKE23931 (NEW) Deploying Windows SharePoint Services 3.0
Web SKE23932 (NEW) Configure Network Infrastructure for Windows SharePoint Services 3.0
Web SKE23933 (NEW) Configure Security for Windows SharePoint Services 3.0
Web SKE23934 (NEW) Administer Windows SharePoint Services 3.0
Web SKE23935 (NEW) Advanced Customization in Windows SharePoint Services 3.0
Web SKE23936 (NEW) Monitor Windows SharePoint Services 3.0
Microsoft Windows SharePoint Services 3.0 - Application Development
Web SKE23941 (NEW) Getting Started with WSS Web SKE23942 (NEW) Working with the WSS
Object Model Web SKE23943 (NEW) Features and Solutions in
WSS Web SKE23944 (NEW) Working with Lists and
ListItems Web SKE23945 (NEW) Extending WSS with .NET
Components Web SKE23946 (NEW) Creating Web Parts for
WSS Web SKE23947 (NEW) Implementing and
Deploying Workflows
Project Effectiveness
Business Analysis
Certified Business Analysis Professional (CBAP)
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Web SKE60227 Core Concepts in Business Analysis
Web SKE60228 Enterprise Analysis and Making a Business Case
Web SKE60229 Introduction to Requirements Planning
Web SKE60230 Requirements Planning and Management
Web SKE60231 Eliciting Requirements Web SKE60232 Analyzing Requirements Web SKE60233 Validating Requirements Web SKE60234 Communicating and Implementing
Requirements
Project Management
Managing Software Project Outsourcing
Web SKE60193 Making the Right Outsourcing Decision
Web SKE60194 Planning the Outsourcing Deal Web SKE60195 The Outsourcing Project Web SKE60196 Determining Project Quality
Standards and Milestones Web SKE60197 Measuring Project Outsourcing
Success
Portfolio Management (PMI® Standard-aligned)
Web SKE60222 Introduction to Portfolio Management
Web SKE60223 Portfolio Management Processes and the Organization
Web SKE60224 Portfolio Management Processes
Program Management (PMI Standard-aligned)
Web SKE60216 Introduction to Program Management
Web SKE60217 Program Lifecycle and Organization
Web SKE60218 Program Management Processes and the Initiating Process Group
Web SKE60219 Program Planning Web SKE60220 The Execution Process Group Web SKE60221 Monitoring, Controlling, and
Closing Programs
Project Communications Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60187 Communications Planning and Information Distribution
Web SKE60188 Performance Reporting and Stakeholder Management
Web SKE60189 Project Communications Management Simulation
Project Cost Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE24401 (NEW) Controlling Costs
Project Cost Management (PMBOK® Guide -Third Edition-aligned)
Web SKE60180 Estimating Activity Costs Web SKE60181 Budgeting and Controlling Costs
Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60184 Elements of Project Human Resource Management
Web SKE60185 Implementing Project Human Resource Management
Web SKE60186 Project Human Resources Management Simulation
Project Integration Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE24411 (NEW) Integrated Initiation and Planning
Web SKE24412 (NEW) Integrated Project Execution, Monitoring, and Control
Web SKE24413 (NEW) Integrated Project Change Control and Close
Project Integration Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60174 Initiating a Project and Preparing the Project Plan
Web SKE60175 Project Integration: Executing and Completing a Project
Project Management Essentials - (PMBOK Guide - Fourth Edition-aligned)
Web SKE24421 (NEW) Managing Projects within Organizations
Web SKE24422 (NEW) Project Management Process Groups
Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
Web SKE60167 An Introduction to Project Management (PMBOK-Third Edition aligned)
Web SKE60168 Project Lifecycles and Stakeholders
Web SKE60169 Introduction to Project Process Groups and Initiating a Project
Web SKE60170 Project Planning Web SKE60171 Executing, Monitoring &
Controlling, and Closing a Project Web SKE60172 Project Management Essentials
Simulation
Project Management for IT Professionals
Web SKE60200 Introduction to IT Project Management
Web SKE60201 Functions of IT Project Management
Web SKE60202 The Life Cycle of an IT Project Web SKE60203 Managing the Execution and
Control of IT Projects Web SKE60204 Managing Efficiencies of IT
Projects Web SKE60205 Project IT Management Simulation
- The Early Stages Web SKE60206 Project IT Management Simulation
- Design to Rollout Web SKE60207 Final Exam: Project Management
for IT Professionals
Project Management for Non-Project Managers
Web SKE60161 Project Management Fundamentals
Web SKE60162 Transitioning into a Project Management Role
Web SKE60163 Initiating and Planning a Project
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Web SKE60164 Managing a Project Web SKE60165 Troubleshooting and Closing the
Project Web SKE60166 Project Management for Non-
Project Managers Simulation
Project Management for Software Developers
CD/Web IP0680 Project Management Fundamentals
CD/Web IP0690 Project Management Techniques CD/Web IP3010 Software Project Management
Project Management Professional Responsibility
Web SKE60198 Ethics and Professional Knowledge (PMBOK aligned)
Web SKE60199 Stakeholder Interests and Cultural Diversity (PMBOK aligned)
Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60190 Planning Project Procurement and Requesting Seller Responses
Web SKE60191 Choosing Sellers and Administering and Closing Contracts
Web SKE60192 Project Procurement Management Simulation
Project Quality Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60182 Planning for Quality Web SKE60183 Performing Quality Assurance and
Control
Project Risk Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60112 Planning and Identifying Project Risk
Web SKE60113 Analyzing Project Risk Web SKE60114 Responding to and Controlling
Project Risk
Project Scope Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE24431 (NEW) Project Requirements and Defining Scope
Web SKE24432 (NEW) Create Work Breakdown Structure
Web SKE24433 (NEW) Monitoring and Controlling Project Scope
Project Scope Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60176 Planning Project Scope Web SKE60177 Controlling Project Scope
Project Time Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE24441 (NEW) Defining and Sequencing Project Activities
Web SKE24442 (NEW) Estimating Activity Resources and Durations
Project Time Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60178 Elements of Project Time Management
Web SKE60179 Project Scheduling
Strategic Project Management for IT Projects
Web SKE60208 Strategic Planning and Positioning for IT Projects
Web SKE60209 Strategic Approaches to Managing IT Projects
Web SKE60210 Estimating the IT Project Work Effort
Web SKE60211 IT Project Leadership, Authority & Accountability
Web SKE60212 Managing Multiple IT Projects Web SKE60213 Cost Management and IT Project
Trade-offs Web SKE60214 Strategic Project Management for
IT Projects Simulation Web SKE60215 Final Exam: Strategic Project
Management for IT Projects
Team Building
High-Performance Onsite-and Virtual Teams
Web SKE24451 (NEW) Launching Successful Virtual and On-site Teams
Web SKE24452 (NEW) Leading High-performance On-site Teams
Web SKE24453 (NEW) Leading High-performance Virtual Teams
Web SKE24454 (NEW) Facilitating Virtual and On-site Teams
Web SKE24455 (NEW) Creating Virtual and High-Performance Teams Simulation
Web SKE24456 (NEW) Leading High-performance Virtual Teams Simulation
Making Teams Work: Capitalizing on Conflict
Web SKE61211 Team Conflict: The Seeds of Dissent
Web SKE61212 Analyzing Workplace War Zones Web SKE61213 Getting Past Clashes: Valuing
Team Diversity Web SKE61214 Conquering Conflict through
Communication Web SKE61215 The Path to Peace and Harmony Web SKE61216 Manager's Performance Guide -
Team Conflict Skills Web SKE61217 Making Teams Work Simulation
Participating in Teams
Web SKE61201 Effective Team-building Strategies Web SKE61202 Effectively Communicating in
Teams Web SKE61203 The Individual's Role in a Team Web SKE61204 Participating in Teams Simulation
Software Development
Actuate
Developer Workbench
CD/Web IP2060 Actuate Developer Workbench Fundamentals
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AS/400 & iSeries
RPG IV Programming
Web MLE52901 RPG IV Programming: 1 Introduction to RPG
Web MLE52902 RPG IV Programming: 2 Getting Started with RPG
Web MLE52903 RPG IV Programming: 3 Defining Data
Web MLE52904 RPG IV Programming: 4 Arithmetic Operations
Web MLE52905 RPG IV Programming: 5 Flow of Control
Web MLE52906 RPG IV Programming: 6 Externally Described Files
Web MLE52907 RPG IV Programming: 7 File Access and Record Manipulation
Web MLE52908 RPG IV Programming: 8 Interactive Applications
Web MLE52909 RPG IV Programming: 9 Tables and Arrays
Web MLE52910 RPG IV Programming:10 Modular Programming
Web MLE52911 RPG IV Programming:11 Advanced Data Definition
Web MLE52912 RPG IV Programming:12 Advanced Techniques
Web MLE52913 RPG IV Programming:13 Maintaining the Past
Generic Languages
ANSI C Programming
Web MLE50001 C: 1 Week 1 Web MLE50002 C: 2 Week 2 Web MLE50003 C: 3 Week 3 Web SKE20831 ANSI C Programming: Introducing
C Web SKE20832 ANSI C Programming: Data
Representation Web SKE20833 ANSI C Programming: Functions Web SKE20834 ANSI C Programming:
Expressions Web SKE20835 ANSI C Programming: Flow
Control Web SKE20836 ANSI C Programming: Text
Processing Web SKE20837 ANSI C Programming: Processing
Records Web SKE20838 ANSI C Programming: Pointers Web SKE20839 ANSI C Programming: The
Standard Library and Preprocessor Web SKE20840 Final Exam: ANSI C Programming CD/Web WT2150 Introduction to C Programming CD/Web WT2160 Basic C Programming CD/Web WT2170 Intermediate C Programming CD/Web WT2180 Advanced C Programming
C++ programming
CD/Web IP0350 Fundamentals of C++ Programming
CD/Web IP0360 Programming Constructs of C++ CD/Web IP0370 Object-Oriented Programming
using C++ CD/Web IP0380 Data Manipulation in C++ Web MLE51801 OOP Using C++: 1 Week 1 Web MLE51802 OOP Using C++: 2 Week 2 Web MLE51803 OOP Using C++: 3 Week 3 Web SKE20821 C++ Programming: Structured
Programming
Web SKE20822 C++ Programming: Classes and Data Abstraction
Web SKE20823 C++ Programming: Manipulating Objects
Web SKE20824 C++ Programming: Overloading Web SKE20825 C++ Programming: Files and
Streams Web SKE20826 C++ Programming: Programming
Techniques Web SKE20827 Final Exam: C++ programming
Perl Programming Fundamentals
CD/Web IP1150 Programming in PERL 5 CD/Web IP1160 Implementing CGI using PERL 5 Web SKE20851 Perl Language Fundamentals Web SKE20852 Starting to Program with Perl
IBM Websphere
Developing with IBM Rational Application Developer for WebSphere Software V6.1
Web SKE20301 Rational Application Developer Workbench
Web SKE20302 Java Development with Rational Application Developer
Web SKE20303 Web Development with Rational Application Developer
Web SKE20304 Running Applications in Rational Application Developer
Web SKE20305 Testing and Debugging in Rational Application Developer
Web SKE20306 Packaging and Deployment in Rational Application Developer
Java 2 Programming
Java 1.2 Developer
Web MLE81001 Java 1.2: 1 Writing Java Programs Web MLE81002 Java 1.2: 2 Java Programming
Basics Web MLE81003 Java 1.2: 3 Using Objects and
Arrays Web MLE81004 Java 1.2: 4 Creating Java Applets Web MLE81005 Java 1.2: 5 Graphics and User
Events Web MLE81006 Java 1.2: 6 Putting Your Skills to
Work
Java 2 5.0 Programmer Certification 310-055
Web MLE81101 Java 2 5.0 Programmer Certification 310-055: 1 Overview
Web MLE81102 Java 2 5.0 Programmer Certification 310-055: 2 Object-Oriented Concepts
Web MLE81103 Java 2 5.0 Programmer Certification 310-055: 3 Java Core Packages
Web MLE81104 Java 2 5.0 Programmer Certification 310-055: 4 Java AWT and JFC
Web MLE81105 Java 2 5.0 Programmer Certification 310-055: 5 File Input/Output
Web MLE81106 Java 2 5.0 Programmer Certification 310-055: 6 Object Serialization
Web MLE81107 Java 2 5.0 Programmer Certification 310-055: 7 Threads, Exception Handling and Assertions
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Web MLE81108 Java 2 5.0 Programmer Certification 310-055: 8 Dates and Numbers
Web MLE81109 Java 2 5.0 Programmer Certification 310-055: 9 Networking Java Applications
Web MLE81110 Java 2 5.0 Programmer Certification 310-055:10 Generics and Collections
Web MLE81111 Java 2 5.0 Programmer Certification 310-055:11 Database Connectivity Fundamentals
Web MLE81112 Java 2 5.0 Programmer Certification 310-055:12 Key Topics and Features
Java 2 5.0 Programming
Web MLE81201 Java 2 5.0 Programming: 1 Fundamentals
Web MLE81202 Java 2 5.0 Programming: 2 Introducing Data Types and Operators
Web MLE81203 Java 2 5.0 Programming: 3 Program Control Statements
Web MLE81204 Java 2 5.0 Programming: 4 Classes, Objects, and Methods
Web MLE81205 Java 2 5.0 Programming: 5 More Data Types and Operators
Web MLE81206 Java 2 5.0 Programming: 6 More Methods and Classes
Web MLE81207 Java 2 5.0 Programming: 7 Inheritance
Web MLE81208 Java 2 5.0 Programming: 8 Packages and Interfaces
Web MLE81209 Java 2 5.0 Programming: 9 Exception Handling
Web MLE81210 Java 2 5.0 Programming:10 Using I/O
Web MLE81211 Java 2 5.0 Programming:11 Multithreaded Programming
Web MLE81212 Java 2 5.0 Programming:12 Enumerations and Autoboxing
Web MLE81213 Java 2 5.0 Programming:13 Generics
Web MLE81214 Java 2 5.0 Programming:14 Applets and Events
Java 2 Developer
Web MLE53401 Sun Java 2 Developer SCJD CX-310-252A/CX-310-027: 1 Designing the Application
Web MLE53402 Sun Java 2 Developer SCJD CX-310-252A/CX-310-027: 2 Creating the Application
Web MLE53403 Sun Java 2 Developer SCJD CX-310-252A/CX-310-027: 3 Completing the Application
Web MLE53404 Sun Java 2 Developer SCJD CX-310-252A/CX-310-027: 4 Exam Resources
Java 2 Enterprise Design
Web MLE81301 Java 2 Enterprise Design: 1 Enterprise Foundations
Web MLE81302 Java 2 Enterprise Design: 2 Modeling Components with JavaBeans
Web MLE81303 Java 2 Enterprise Design: 3 Enterprise Data and JDBC
Web MLE81304 Java 2 Enterprise Design: 4 Network and Web Communications
Web MLE81305 Java 2 Enterprise Design: 5 CORBA, RMI, and DCOM Communications
Web MLE81306 Java 2 Enterprise Design: 6 Naming, Directory, Trading, and Activation Services
Web MLE81307 Java 2 Enterprise Design: 7 Messaging and Transaction Services
Web MLE81308 Java 2 Enterprise Design: 8 Systems Assurance and Security
Web MLE81309 Java 2 Enterprise Design: 9 Java's Security Features
Web MLE81310 Java 2 Enterprise Design:10 Enterprise Web Enabling
Web MLE81311 Java 2 Enterprise Design:11 Java Servlets
Web MLE81312 Java 2 Enterprise Design:12 JavaServer Pages
Web MLE81313 Java 2 Enterprise Design:13 Enterprise Applications and Enterprise JavaBeans
Web MLE81314 Java 2 Enterprise Design:14 Advanced Enterprise JavaBeans and Application Integration
Java 2 Programmer Certification 310-035
Web MLE81401 Java 2 Programmer Certification 310-035: 1 Java and Object-Oriented Fundamentals
Web MLE81402 Java 2 Programmer Certification 310-035: 2 Declarations, Flow Control, and Exception Handling
Web MLE81403 Java 2 Programmer Certification 310-035: 3 Classes, Interfaces, Methods, and Garbage Collection
Web MLE81404 Java 2 Programmer Certification 310-035: 4 Threads
Web MLE81405 Java 2 Programmer Certification 310-035: 5 The java.lang Package
Web MLE81406 Java 2 Programmer Certification 310-035: 6 The java.util Package
Web MLE81407 Java 2 Programmer Certification 310-035: 7 GUI Components and Containers of the java.awt Package
Web MLE81408 Java 2 Programmer Certification 310-035: 8 Layouts and Event Handlers of the java.awt Package
Web MLE81409 Java 2 Programmer Certification 310-035: 9 Graphic and Image Elements of the java.awt Package
Web MLE81410 Java 2 Programmer Certification 310-035:10 The java.io Package
Java Enterprise Development with the J2EE: Client Development, Application Deployment, and Security
Web SKE20363 Java2 Security Features
Java Enterprise Development with the J2EE: Overview of the J2EE Architecture
Web SKE20351 J2EE Architecture
Java Programming with J2SE 1.4
Web SKE20311 Getting Started with Java Web SKE20312 Java Utilities Web SKE20313 Creating Classes in Java Web SKE20314 Exception Handling and
Assertions
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Web SKE20315 Operators and Flow Control in Java
Web SKE20316 Working with Classes in Java Web SKE20317 Reference Types and Threading Web SKE20318 Basic GUI Development with Java Web SKE20319 Java Applets
Java Programming with J2SE 5.0
Web SKE20331 Getting started with Java Web SKE20332 Operators and Flow Control in
Java Web SKE20333 Creating Classes in Java Web SKE20334 Working with Classes in Java Web SKE20335 Generics and Annotations Web SKE20336 Reference Types and Threading Web SKE20337 Exception Handling and
Assertions Web SKE20338 Java Programming with J2SE 5:
Java Utilities Web SKE20339 Java Programming with J2SE 5:
Java I/O Web SKE20340 Basic GUI Development in Java Web SKE20341 Java Applets
Java Programming with J2SE: Update from 1.4 to 5.0
Web SKE20321 J2SE 5.0 Language Features Web SKE20322 Library and Class Changes in
J2SE 5.0 Web SKE20323 Using Metadata in J2SE 5.0
Java Programming with Java SE 6.0
Web SKE23187 (NEW) Java Programming with Java SE 6.0: Getting Started with Java
Web SKE23188 (NEW) Java Programming with Java SE 6.0: Operators and Flow Control in Java
Web SKE23189 (NEW) Java Programming with Java SE 6.0: Creating Classes in Java
Web SKE23190 (NEW) Java Programming with Java SE 6.0: Working with Classes in Java
Web SKE23191 (NEW) Java Programming with Java SE 6.0: Generics and Annotations
Web SKE23192 (NEW) Java Programming with Java SE 6.0: Reference Types and Threading
Web SKE23193 (NEW) Java Programming with Java SE 6.0: Exception Handling and Assertions
Web SKE23194 (NEW) Java Programming with Java SE 6.0: Java Utilities
Web SKE23195 (NEW) Java Programming with Java SE 6.0: Java I/O
Web SKE23196 (NEW) Java Programming with Java SE 6.0: Basic GUI Development in Java
Web SKE23197 (NEW) Java Programming with Java SE 6.0: Java Applets
Java Swing
CD/Web IP1970 GUI Programming with Swing CD/Web IP1980 Using Swing Components
Java Web Services
Web MLE81501 Java Web Services: 1 The Web Services Architecture
Web MLE81502 Java Web Services: 2 Creating and Hosting Web Services
Web MLE81503 Java Web Services: 3 Java and Web Services
Web MLE81504 Java Web Services: 4 The Simple Object Access Protocol (SOAP)
Web MLE81505 Java Web Services: 5 The Java APIs for SOAP Messaging (SAAJ)
Web MLE81506 Java Web Services: 6 Java API for XML Messaging (JAXM)
Web MLE81507 Java Web Services: 7 Web Services Description Language (WSDL)
Web MLE81508 Java Web Services: 8 The Java API for XML-Based RPC (JAX-RPC)
Web MLE81509 Java Web Services: 9 Generating Web Services from Java Code
Web MLE81510 Java Web Services:10 Generating Java Web Services from WSDL
Web MLE81511 Java Web Services:11 Best Practices and Techniques
Web MLE81512 Java Web Services:12 EJB, JSP, and Web Services
Web MLE81513 Java Web Services:13 Service Lifecycle and Message Handlers
Web MLE81514 Java Web Services:14 SOAP Attachments
Web MLE81515 Java Web Services:15 Securing Web Services
Lotus Notes 5
Notes 5 Programming
Web MLE51401 Notes 5 Programming: 1 Designing in Domino
Web MLE51402 Notes 5 Programming: 2 Pages and Forms
Web MLE51403 Notes 5 Programming: 3 Organizing Info
Web MLE51404 Notes 5 Programming: 4 Scripting Web MLE51405 Notes 5 Programming: 5
LotusScript Web MLE51406 Notes 5 Programming: 6 Java
Microsoft .NET
Microsoft .NET Framework 3.5 and Visual Studio 2008: New Features
Web SKE24461 (NEW) Introducing .NET 3.5 and Visual Studio 2008
Web SKE24462 (NEW) Building .NET 3.5 Applications with Visual Studio 2008
Microsoft .NET Software Development Tools
Microsoft .NET 2.0 App Development MCTS 70-536
Web MLE70201 Microsoft .NET 2.0 App Development MCTS 70-536: 8 Visual Basic Practice Exam 1
Web MLE70202 Microsoft .NET 2.0 App Development MCTS 70-536: 9 Visual Basic Practice Exam 2
Web MLE70203 Microsoft .NET 2.0 App Development MCTS 70-536:10 Visual Basic Practice Exam 3
Web MLE70204 Microsoft .NET 2.0 App Development MCTS 70-536:11 C# Practice Exam 1
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Web MLE70205 Microsoft .NET 2.0 App Development MCTS 70-536:12 C# Practice Exam 2
Web MLE70206 Microsoft .NET 2.0 App Development MCTS 70-536:13 C# Practice Exam 3
n/a MLE74001 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 1 Using System Types and Collections
n/a MLE74002 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 2 Implementing Service Processes, Threading, and Application Domains
n/a MLE74003 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 3 Embedding Configuration, Diagnostic, Management, and Installation Features
n/a MLE74004 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 4 Implementing Serialization and I/O Functionality
n/a MLE74005 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 5 Securing Applications with .NET Framework 2.0 Security Features
n/a MLE74006 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 6 Implementing Interoperability, Reflection, and Mailing Functionality
n/a MLE74007 (NEW) Microsoft .NET 2.0 App Development MCTS 70-536: 7 Implementing Globalization, Drawing, and Text Manipulation Functionality
Microsoft .NET 2.0 Distributed Apps MCTS 70-529
Web MLE70210 Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 7 Visual Basic Practice Exam 1
Web MLE70211 Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 8 Visual Basic Practice Exam 2
Web MLE70212 Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 9 Visual Basic Practice Exam 3
Web MLE70213 Microsoft .NET 2.0 Distributed Apps MCTS 70-529:10 C# Practice Exam 1
Web MLE70214 Microsoft .NET 2.0 Distributed Apps MCTS 70-529:11 C# Practice Exam 2
Web MLE70215 Microsoft .NET 2.0 Distributed Apps MCTS 70-529:12 C# Practice Exam 3
n/a MLE74008 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 1Creating and Accessing XML Web Services
n/a MLE74020 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 2 Configuring and Customizing Web Service Applications
n/a MLE74021 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 3Creating, Configuring, and Deploying Remoting Applications
n/a MLE74022 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 4 Implementing Asynchronous Calls and Remoting Events
n/a MLE74023 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 5 Implementing Web Services Enhancements (WSE) 3.0
n/a MLE74024 (NEW) Microsoft .NET 2.0 Distributed Apps MCTS 70-529: 6 Creating Serviced Components and Using Message Queuing
Microsoft .NET 2.0 Web Development MCTS 70-528
Web MLE70301 Microsoft .NET 2.0 Web Development MCTS 70-528: 1 Creating and Programming Web Applications
Web MLE70302 Microsoft .NET 2.0 Web Development MCTS 70-528: 2 Configuring a Web Application
Web MLE70303 Microsoft .NET 2.0 Web Development MCTS 70-528: 3 Using Globalization, Localization, and Accessibility
Web MLE70304 Microsoft .NET 2.0 Web Development MCTS 70-528: 4 Using ADO.NET and XML with ASP.NET
Web MLE70305 Microsoft .NET 2.0 Web Development MCTS 70-528: 5 Creating Custom Web Controls
Web MLE70306 Microsoft .NET 2.0 Web Development MCTS 70-528: 6 Deploying ASP.NET Applications
Web MLE70307 Microsoft .NET 2.0 Web Development MCTS 70-528: 7 Troubleshooting and Optimizing Web Applications
Web MLE70308 Microsoft .NET 2.0 Web Development MCTS 70-528: 8 Customizing and Personalizing Web Applications
Web MLE70309 Microsoft .NET 2.0 Web Development MCTS 70-528: 9 Implementing Authentication and Authorization
Web MLE70310 Microsoft .NET 2.0 Web Development MCTS 70-528:10 Creating ASP.NET Mobile Web Applications
Web MLE70311 Microsoft .NET 2.0 Web Development MCTS 70-528:11 Visual Basic Practice Exam 1
Web MLE70312 Microsoft .NET 2.0 Web Development MCTS 70-528:12 Visual Basic Practice Exam 2
Web MLE70313 Microsoft .NET 2.0 Web Development MCTS 70-528:13 Visual Basic Practice Exam 3
Web MLE70314 Microsoft .NET 2.0 Web Development MCTS 70-528:14 C# Practice Exam 1
Web MLE70315 Microsoft .NET 2.0 Web Development MCTS 70-528:15 C# Practice Exam 2
Web MLE70316 Microsoft .NET 2.0 Web Development MCTS 70-528:16 C# Practice Exam 3
Microsoft .NET 2.0 Windows Development MCTS 70-526
Web MLE70401 Microsoft .NET 2.0 Windows Development MCTS 70-526: 8 Visual Basic Practice Exam 1
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Web MLE70402 Microsoft .NET 2.0 Windows Development MCTS 70-526: 9 Visual Basic Practice Exam 2
Web MLE70403 Microsoft .NET 2.0 Windows Development MCTS 70-526:10 Visual Basic Practice Exam 3
Web MLE70404 Microsoft .NET 2.0 Windows Development MCTS 70-526:11 Visual Basic Practice Exam 4
Web MLE70405 Microsoft .NET 2.0 Windows Development MCTS 70-526:12 C# Practice Exam 1
Web MLE70406 Microsoft .NET 2.0 Windows Development MCTS 70-526:13 C# Practice Exam 2
Web MLE70407 Microsoft .NET 2.0 Windows Development MCTS 70-526:14 C# Practice Exam 3
Web MLE70408 Microsoft .NET 2.0 Windows Development MCTS 70-526:15 C# Practice Exam 4
n/a MLE74030 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 1 Creating User Interfaces
n/a MLE74031 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 2 Integrating Data
n/a MLE74032 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 3 Implementing Printing and Reporting Functionality
n/a MLE74033 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 4 Enhancing Usability
n/a MLE74034 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 5 Implementing Asynchronous Programming Techniques
n/a MLE74035 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 6 Developing Form Controls
n/a MLE74036 (NEW) Microsoft .NET 2.0 Windows Development MCTS 70-526: 7 Configuring and Deploying Applications
Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316
Web MLE70501 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 1 Windows Forms
Web MLE70502 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 2 Components, Assemblies, and Services
Web MLE70503 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 3 Data Binding and Data Manipulation
Web MLE70504 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 4 User Assistance and Accessibility
Web MLE70505 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 5 Testing, Deployment, Configuration and Support
Web MLE70506 Microsoft .NET Applications MCSD/MCAD/MCDBA 70-316: 6 Practice Exams
Microsoft .NET Architectures MCP/MCSD 70-300
Web MLE70601 Microsoft .NET Architectures MCP/MCSD 70-300: 1 Envisioning
the Solution and Analyzing Business Requirements
Web MLE70602 Microsoft .NET Architectures MCP/MCSD 70-300: 2 Analyzing User, Operational, and Infrastructure Requirements
Web MLE70603 Microsoft .NET Architectures MCP/MCSD 70-300: 3 Developing Specifications and Creating the Conceptual Design
Web MLE70604 Microsoft .NET Architectures MCP/MCSD 70-300: 4 Creating the Logical Design
Web MLE70605 Microsoft .NET Architectures MCP/MCSD 70-300: 5 Creating the Logical Data Model and Physical Design
Web MLE70606 Microsoft .NET Architectures MCP/MCSD 70-300: 6 Deploying the Application and Creating Standards
Web MLE70607 Microsoft .NET Architectures MCP/MCSD 70-300: 7 Practice Exam
Microsoft .NET for Developers
Web SKE20431 Introducing Microsoft .NET
Microsoft .NET for Developers: ADO.NET with C#
Web SKE20541 ADO.NET Connections and Commands
Web SKE20542 Building ADO.NET DataSets Web SKE20543 Advanced ADO.NET
Programming Web SKE20544 Managing Disconnected Data
Microsoft .NET for Developers: ADO.NET with VB.NET
Web SKE20531 ADO.NET Connections and Commands
Web SKE20532 Building ADO.NET DataSets Web SKE20533 Advanced ADO.NET
Programming
Microsoft .NET for Developers: Analyzing Requirements and Defining Solution Architectures
Web SKE20641 .NET Solution Vision and Requirements
Web SKE20642 Developing .NET Specifications, Strategies and Conceptual Design
Web SKE20643 Creating the .NET Logical Design Web SKE20644 Creating the .NET Physical Design
Microsoft .NET for Developers: Building Server Components with C#
Web SKE20681 Windows Services in C# Web SKE20682 Interoperability and Serviced
Components in C# Web SKE20683 .NET Remoting in C#
Microsoft .NET for Developers: Building Server Components with VB.NET
Web SKE20591 Windows Services in VB.NET Web SKE20592 Interoperability and Serviced
Components Web SKE20593 .NET Remoting Web SKE20594 XML Data Access in VB.NET
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Microsoft .NET for Developers: Building XML Web Services
Web SKE20521 XML Web Services and Microsoft.NET
Web SKE20522 Building Web Services and Web-Service Clients with Microsoft .NET
Microsoft .NET for Developers: Building XML Web Services with C#
Web SKE20711 XML Web Services and Microsoft.NET
Web SKE20712 Building and Using Web Services Web SKE20713 Building Web Services and Web
Service Clients with Microsoft .NET
Microsoft .NET for Developers: C# for the C++ Developer
Web SKE20491 Inside C# Web SKE20492 Programming C# for the C++
Developer
Microsoft .NET for Developers: C# for the VB6 Developer
Web SKE20481 Beginning C# Web SKE20482 Programming C# for the VB6
Developer
Microsoft .NET for Developers: Configuration and Security with C#
Web SKE20621 Assemblies and Configuration with C# in .NET
Web SKE20622 Security with C#
Microsoft .NET for Developers: Configuration and Security with VB.NET
Web SKE20611 Assemblies and Configuration in .NET
Web SKE20612 Security with VB.NET
Microsoft .NET for Developers: Creating User Services for Windows Applications with C#
Web SKE20661 Windows Forms and Controls in C#
Web SKE20662 Customizing Controls and Events in C#
Web SKE20663 Input Validation and Error Handling in C#
Web SKE20664 Adding Services and Components in C#
Web SKE20665 Printing, Help, Accessibility, Localization, and Globalization in C#
Microsoft .NET for Developers: Creating User Services for Windows Applications with VB.NET
Web SKE20581 Windows Forms and Controls in VB.NET
Web SKE20582 Customizing Controls and Events in VB.NET
Web SKE20583 Input Validation and Error Handling in VB.NET
Web SKE20584 Adding Services and Components in VB.NET
Web SKE20585 Printing, Reporting, Help, Accessibility, Localization, and Globalization in VB.NET
Microsoft .NET for Developers: Foundations of ASP.NET with C#
Web SKE20691 Working with ASP.NET Web SKE20692 Responding to Clients and Errors
in ASP.NET Web SKE20693 Controls in ASP.NET Web Forms Web SKE20694 Styling Web Applications Web SKE20695 Data Access with ASP.NET Web SKE20696 Supporting User Assistance and
Accessibility
Microsoft .NET for Developers: Foundations of ASP.NET with VB.NET
Web SKE20501 Introduction to ASP.NET Web SKE20502 Building ASP.NET Applications Web SKE20503 Optional ASP.NET Features and
Finalizing ASP.NET Applications
Microsoft .NET for Developers: Implementing Security for C# Applications
Web SKE20441 Introducing Security Best Practices in C# .NET Applications
Web SKE20442 Implementing Security Best Practices in C# .NET Applications
Web SKE20443 Implementing Security for SQL in C# .NET Applications
Web SKE20444 Code Access Security for C# .NET Web SKE20445 Implementing Platform Security in
C# .NET Applications Web SKE20446 Implementing Authentication
Security in C# .NET Applications Web SKE20447 Role-based Security in C# .NET Web SKE20448 Implementing .NET Remoting and
WSE in C# .NET Applications Web SKE20449 Implementing Cryptography in C#
.NET Applications Web SKE20450 Application Stability and
Deployment in C# .NET Applications
Microsoft .NET for Developers: Implementing Security for VB.NET Applications
Web SKE20461 Introducing Security Best Practices in VB.NET Applications
Web SKE20462 Implementing Security Best Practices in VB.NET Applications
Web SKE20463 Implementing Security for SQL in VB.NET Applications
Web SKE20464 Code Access Security for VB.NET Web SKE20465 Implementing Platform Security in
VB.NET Applications Web SKE20466 Implementing Authentication
Security in VB.NET Applications Web SKE20467 Role-based Security in VB.NET Web SKE20468 Implementing .NET Remoting and
WSE in VB.NET Applications Web SKE20469 Implementing Cryptography in
VB.NET Applications Web SKE20470 Application Stability and
Deployment in VB.NET Applications
Microsoft .NET for Developers: Mastering ASP.NET with C#
Web SKE20701 Creating and Using Components with ASP.NET
Web SKE20702 Tracking Users in ASP.NET Web SKE20703 Globalizing ASP.NET Applications Web SKE20704 Installation and Performance
Issues for ASP.NET Applications
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Web SKE20705 Integrating and Working with Unmanaged Code Using ASP.NET
Microsoft .NET for Developers: Mastering ASP.NET with VB.NET
Web SKE20601 ASP.NET User Interface Considerations
Web SKE20602 Adding Professional Features to an ASP.NET User Interface
Web SKE20603 Globalizing ASP.NET Applications Web SKE20604 Advanced ASP.NET Topics
Microsoft .NET for Developers: Testing, Debugging and Maintaining Windows Applications in C#
Web SKE20561 Testing and Instrumenting C# Applications
Web SKE20562 Application Maintenance and Optimization in C#
Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in C#
Web SKE20671 Testing and Instrumenting Web Applications in C#
Web SKE20672 Web Application Tracing and Debugging in C#
Web SKE20673 Web Application Maintenance in C#
Microsoft .NET for Developers: Testing, Debugging, and Maintaining Web Applications in VB.NET
Web SKE20571 Testing and Instrumenting Web Applications in VB.NET
Web SKE20572 Web Application Tracing and Debugging in VB.NET
Web SKE20573 Web Application Maintenance in VB.NET
Microsoft .NET for Developers: Testing, Debugging, and Maintaining Windows Application in VB.NET
Web SKE20551 Testing and Instrumenting VB.NET Applications
Web SKE20552 Application Maintenance and Optimization inVB.NET
Microsoft .NET for Developers: Visual Basic .NET for the VB6 Developer
Web SKE20511 Moving to Visual Basic .NET Web SKE20512 Advanced Language Features of
Microsoft VB.NET Web SKE20513 Windows Forms and ASP.NET
Microsoft .NET for Developers: Web-based Application Deployment
Web SKE20651 Planning and Starting the Deployment of a .NET web Application
Web SKE20652 Using Visual Studio .NET to Deploy a Web-based Application
Microsoft .NET for Developers: Windows-Based Application Deployment
Web SKE20631 Application Deployment in .NET Web SKE20632 Deployment of Windows-Based
.NET Applications
Microsoft .NET Framework 2.0: Application Development Foundation with C# 2005
Web SKE20761 C# 2005: System Types and Collections
Web SKE20762 C# 2005: Serialization and I/O Web SKE20763 C# 2005: Customized
Programming Web SKE20764 C# 2005: Security Web SKE20765 C# 2005: Threading, Service
Processing, and Application Domains
Web SKE20766 C# 2005: Diagnostics and Management
Microsoft .NET Framework 2.0: Application Development Foundation with Visual Basic 2005
Web SKE20731 Visual Basic 2005: System Types and Collections
Web SKE20732 Visual Basic 2005: Serialization and I/O
Web SKE20733 Visual Basic 2005: Customized Programming
Web SKE20734 Visual Basic 2005: Security Web SKE20735 Visual Basic 2005: Threading,
Service Processing, and Application Domains
Web SKE20736 Visual Basic 2005: Diagnostics and Management
Microsoft .NET Framework 2.0: Developing Web-based Client Applications with C# 2005 and ASP.NET 2.0
Web SKE20791 Web-form Creation with C# 2005 and ASP.NET 2.0
Web SKE20792 Data Integration with C# 2005 and ASP.NET 2.0
Web SKE20793 Custom Controls and Security with C# 2005 and ASP.NET 2.0
Web SKE20794 Web-application Deployment, Optimization, and Customization with C# 2005 and ASP.NET 2.0
Web SKE20795 XML and Mobile Web Applications with C# 2005 and ASP.NET 2.0
Microsoft .NET Framework 2.0: Developing Web-based Client Applications with Visual Basic 2005 and ASP.NET 2.0
Web SKE20741 XML and Mobile Web Applications with Visual Basic 2005 and ASP.NET 2.0
Web SKE20742 Web-form Creation with Visual Basic 2005 and ASP.NET 2.0
Web SKE20743 Web-application Deployment, Optimization, and Customization with Visual Basic 2005 and ASP.NET 2.0
Web SKE20744 Data Integration with Visual Basic 2005 and ASP.NET 2.0
Web SKE20745 Custom Controls and Security with Visual Basic 2005 and ASP.NET 2.0
Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with C# 2005
Web SKE20811 Windows Forms Creation and Configuration with C# 2005
Web SKE20812 Data Integration, Database Environments, and XML Handling with C# 2005
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Web SKE20813 Windows Forms Controls and Usability with C# 2005
Web SKE20814 Asynchronous Programming and Deployment with C# 2005
Microsoft .NET Framework 2.0: Developing Windows-based Client Applications with Visual Basic 2005
Web SKE20771 Windows Forms Creation and Configuration with Visual Basic 2005
Web SKE20772 Data Integration, Database Environments, and XML Handling with Visual Basic 2005
Web SKE20773 Windows Forms Controls and Usability with Visual Basic 2005
Web SKE20774 Asynchronous Programming and Deployment with Visual Basic 2005
Microsoft .NET Framework 2.0: Distributed Application Development with C# 2005
Web SKE24471 (NEW) Web Services with C# 2005
Web SKE24472 (NEW) Remoting with C# 2005 Web SKE24473 (NEW) WSE Implementation with
C# 2005 Web SKE24474 (NEW) Serviced Components and
Messaging with C# 2005
Microsoft .NET Framework 2.0: Distributed Application Development with Visual Basic 2005
Web SKE20801 Web Services with Visual Basic 2005
Web SKE20802 Remoting with Visual Basic 2005 Web SKE20803 Serviced Components and
Messaging with Visual Basic 2005 Web SKE20804 WSE Implementation with Visual
Basic 2005
Microsoft .NET Framework 2.0: New Features for Developers Using C# 2005
Web SKE20751 Visual Studio 2005 with C# Web SKE20752 C# 2005, the Console Class, and
Security Web SKE20753 ADO.NET 2.0, Data Binding, and
ASP.NET 2.0
Microsoft .NET Framework 2.0: New Features for Developers Using Visual Basic 2005
Web SKE20721 Visual Studio 2005 with Visual Basic
Web SKE20722 Visual Basic 2005, the Console Class, and Security
Web SKE20723 ADO.NET 2.0, Data Binding, and ASP.NET 2.0
Microsoft .NET Framework 3.5: ADO.NET Application Development with Visual Basic 2008
Web SKE24501 (NEW) Getting Started With ADO.NET Connections and Commands
Web SKE24502 (NEW) Managing ADO.NET Connections and Commands with VB 2008
Web SKE24503 (NEW) Getting Started with DataSets using Visual Basic 2008
Web SKE24504 (NEW) Viewing and Navigating Data with ADO.NET DataSets using Visual Basic 2008
Web SKE24505 (NEW) Updating ADO.NET DataSets With Visual Basic 2008
Web SKE24506 (NEW) Using Query Notifications and Synchronizing Data with Visual Basic 2008
Web SKE24507 (NEW) The ADO.NET Entity Framework and LINQ
Microsoft .NET Framework 3.5: ASP.NET Application Development with Visual Basic 2008
Web SKE24511 (NEW) Developing Web Applications with Visual Basic 2008 and ASP.NET 3.5
Web SKE24512 (NEW) Creating and Consuming Server Controls with Visual Basic 2008 and ASP.NET 3.5
Web SKE24513 (NEW) Data and Services Integration with Visual Basic 2008 and ASP.NET 3.5
Web SKE24514 (NEW) ASP.NET AJAX and Client-Side Scripting with Visual Basic 2008 and ASP.NET 3.5
Web SKE24515 (NEW) XML and Mobile Web Applications with Visual Basic 2008 and ASP.NET 3.5
Web SKE24516 (NEW) Configuring and Deploying Web Application with Visual Basic 2008 and ASP.NET 3.5
Web SKE24517 (NEW) Debugging, Tracing, and Monitoring ASP.NET Applications with Visual Basic 2008
Web SKE24518 (NEW) Optimization and Customization with Visual Basic 2008 and ASP.NET 3.5
Microsoft .NET Framework 3.5: Windows Communication Foundation with Visual Basic 2008
Web SKE24521 (NEW) Getting Started with WCF Web SKE24522 (NEW) WCF Contracts, Behaviors,
and Data Management Web SKE24523 (NEW) Securing and Managing a
WCF Application
Microsoft .NET Framework 3.5: Windows Forms Applications with Visual Basic 2008
Web SKE24531 (NEW) Windows Forms Creation with Visual Basic 2008
Microsoft .NET Framework: Application Development Foundation with Visual Basic
Web SKE24541 (NEW) Visual Basic: System Types and Collections
Web SKE24542 (NEW) Visual Basic: Serialization and I/O
Web SKE24543 (NEW) Visual Basic: Customized Programming
Web SKE24544 (NEW) Visual Basic: Security Web SKE24545 (NEW) Visual Basic: Threading,
Service Processing, and Application Domains
Web SKE24546 (NEW) Visual Basic: Diagnostics and Management
Microsoft Visual Basic .NET for Web MCSD/MCAD 70-305
Web MLE72101 Visual Basic .NET for Web MCSD/MCAD 70-305: 1 Web Forms and Controls
Web MLE72102 Visual Basic .NET for Web MCSD/MCAD 70-305: 2 User
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Interface Navigation and Error Handling
Web MLE72103 Visual Basic .NET for Web MCSD/MCAD 70-305: 3 Binding, Consuming, and Manipulating Data
Web MLE72104 Visual Basic .NET for Web MCSD/MCAD 70-305: 4 Components, Assemblies, and Web Services
Web MLE72105 Visual Basic .NET for Web MCSD/MCAD 70-305: 5 Globalization and Legacy Code
Web MLE72106 Visual Basic .NET for Web MCSD/MCAD 70-305: 6 Testing, Debugging, and Deploying Web Applications
Web MLE72107 Visual Basic .NET for Web MCSD/MCAD 70-305: 7 Maintaining, Supporting, and Configuring Web Applications
Web MLE72108 Visual Basic .NET for Web MCSD/MCAD 70-305: 8 Practice Exams
Microsoft Visual Basic .NET for XML Web MCSD/MCAD 70-310
Web MLE72201 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 1 DataSets and XML Data
Web MLE72202 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 2 .NET Remoting and Web Services
Web MLE72203 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 3 Windows Services and Component Services
Web MLE72204 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 4 Testing, Debugging, and Deployment
Web MLE72205 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 5 Security Issues
Web MLE72206 Visual Basic .NET for XML Web MCSD/MCAD 70-310: 6 Practice Exams
Microsoft Visual Basic .NET Windows Apps MCSD/MCAD 70-306
Web MLE72301 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 1 Windows Forms and Controls
Web MLE72302 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 2 Exceptions, Components, and Assemblies
Web MLE72303 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 3 Binding and Manipulating Data
Web MLE72304 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 4 Globalization and User Services
Web MLE72305 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 5 Testing, Deploying, and Maintaining Windows Applications
Web MLE72306 Visual Basic .NET Windows Apps MCSD/MCAD 70-306: 6 Practice Exams
Microsoft Visual Basic 2005
Microsoft Visual Basic 2005
Web MLE53801 Visual Basic 2005: 1 .NET Platform Architecture
Web MLE53802 Visual Basic 2005: 2 Managed Type Fundamentals
Web MLE53803 Visual Basic 2005: 3 Objects, Values, and Memory
Web MLE53804 Visual Basic 2005: 4 Reflection and Attributes
Web MLE53805 Visual Basic 2005: 5 Delegates and Events
Web MLE53806 Visual Basic 2005: 6 Asynchronous Execution
Web MLE53807 Visual Basic 2005: 7 Assemblies Web MLE53808 Visual Basic 2005: 8 Windows
Forms Web MLE53809 Visual Basic 2005: 9 Code Access
Security
Microsoft Visual Basic 6.0
MS Visual Basic 6 - Active X/COM
CD/Web WT0690 Visual Basic 6.0 ActiveX/COM Part I
CD/Web WT0700 Visual Basic 6.0 ActiveX/COM Part II
MS Visual Basic 6 - Database Access
CD/Web WT0710 Visual Basic 6.0 Database Access Part I
CD/Web WT0720 Visual Basic 6.0 Database Access Part II
MS Visual Basic 6.0
CD/Web WT0660 Visual Basic 6 Introduction Part II CD/Web WT0670 Visual Basic 6.0 Intermediate CD/Web WT0680 Visual Basic 6.0 Advanced
MS Visual Basic InterDev 6.0
CD/Web IP0080 Fundamentals of Microsoft Visual InterDev 6.0
CD/Web IP0090 Scripting with MS Visual InterDev 6.0
CD/Web IP0100 Developing Applications using MS Visual InterDev 6.0
MS Visual InterDev 6.0
Web MLE82101 Visual InterDev 6: 1 Learning the Basics
Web MLE82102 Visual InterDev 6: 2 Using HTML Web MLE82103 Visual InterDev 6: 3 Dynamic
Content Web MLE82104 Visual InterDev 6: 4 Objects and
Databases Web MLE82105 Visual InterDev 6: 5 Database
Interaction Web MLE82106 Visual InterDev 6: 6 Active Server
Pages Web MLE82107 Visual InterDev 6: 7 Controls and
Scripts Web MLE82108 Visual InterDev 6: 8 Testing and
Debugging Web MLE82109 Visual InterDev 6: 9 Management
and Design
Visual Basic 6 - Advanced Enterprise Client/Server Dev
CD/Web WT0750 Visual Basic 6.0 Advanced Enterprise Client/Server Dev. Part I
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CD/Web WT0760 Visual Basic 6.0 Advanced Enterprise Client/Server Dev. Part II
Visual Basic 6 - Enterprise Client/Server Dev
CD/Web WT0730 Visual Basic 6.0 Enterprise Client/Server Development Part 1
CD/Web WT0740 Visual Basic 6.0 Enterprise Client/Server Dev. Part II
Visual Basic 6 - Primer Series
Web MLE53901 Visual Basic 6: 1 Programming Basics
Web MLE53902 Visual Basic 6: 2 Controls and Coding
Web MLE53903 Visual Basic 6: 3 Coding the Details
Web MLE53904 Visual Basic 6: 4 Lists and More Controls
Web MLE53905 Visual Basic 6: 5 Using Supplied Tools
Web MLE53906 Visual Basic 6: 6 Data Files and Printing
Web MLE53907 Visual Basic 6: 7 Program Tuning Web MLE53908 Visual Basic 6: 8 Delivering the
Program
Visual Basic 6 - Using the Win32 API
CD/Web WT0770 Visual Basic 6.0 Using the Win 32 API Part I
CD/Web WT0780 Visual Basic 6.0 Using the Win32 API Part II
Microsoft Visual C#
Visual C#
Web MLE82001 Visual C#: 1 .NET What You Need to Know
Web MLE82002 Visual C#: 2 First C# Programs Web MLE82003 Visual C#: 3 Data Types in C# Web MLE82004 Visual C#: 4 Operators and
Expressions Web MLE82005 Visual C#: 5 Control Structures
and Arrays Web MLE82006 Visual C#: 6 Object-Oriented
Programming Web MLE82007 Visual C#: 7 Classes Web MLE82008 Visual C#: 8 More About Types Web MLE82009 Visual C#: 9 Methods, Properties
and Operators Web MLE82010 Visual C#:10 Characters and
Strings Web MLE82011 Visual C#:11 Arrays and Indexers Web MLE82012 Visual C#:12 Inheritance Web MLE82013 Visual C#:13 Virtual Methods and
Polymorphism Web MLE82014 Visual C#:14 Formatting and
Conversion Web MLE82015 Visual C#:15 Exceptions Web MLE82016 Visual C#:16 Interfaces Web MLE82017 Visual C#:17 Interfaces and
Collections Web MLE82018 Visual C#:18 Delegates and
Events Web MLE82019 Visual C#:19 Introduction to
Windows Forms
Visual C# Web Applications MCAD 70-315
Web MLE72401 Visual C# Web Applications MCAD 70-315: 1 Introducing Web Forms
Web MLE72402 Visual C# Web Applications MCAD 70-315: 2 Controls and Input Validation
Web MLE72403 Visual C# Web Applications MCAD 70-315: 3 Implementing Navigation for the User Interface
Web MLE72404 Visual C# Web Applications MCAD 70-315: 4 Error Handling, User Assistance, and Accessibility
Web MLE72405 Visual C# Web Applications MCAD 70-315: 5 Data Binding
Web MLE72406 Visual C# Web Applications MCAD 70-315: 6 Accessing and Manipulating Data
Web MLE72407 Visual C# Web Applications MCAD 70-315: 7 SQL Server Data and Data Errors
Web MLE72408 Visual C# Web Applications MCAD 70-315: 8 Managing .NET Components and Assemblies
Web MLE72409 Visual C# Web Applications MCAD 70-315: 9 Web Services, Globalization, and Legacy Code
Web MLE72410 Visual C# Web Applications MCAD 70-315:10 Testing and Debugging Web Applications
Web MLE72411 Visual C# Web Applications MCAD 70-315:11 Deploying a Web Application and Using Shared Assemblies
Web MLE72412 Visual C# Web Applications MCAD 70-315:12 Maintaining, Supporting, and Configuring Web Applications
Web MLE72413 Visual C# Web Applications MCAD 70-315:13 Practice Exam
Visual C# XML MCAD 70-320
Web MLE72501 Visual C# XML MCAD 70-320: 1 Creating and Manipulating Data
Web MLE72502 Visual C# XML MCAD 70-320: 2 Accessing and Manipulating SQL Server Data
Web MLE72503 Visual C# XML MCAD 70-320: 3 Accessing and Manipulating XML Data
Web MLE72504 Visual C# XML MCAD 70-320: 4 .NET Remoting Architecture
Web MLE72505 Visual C# XML MCAD 70-320: 5 Applying .NET Remoting
Web MLE72506 Visual C# XML MCAD 70-320: 6 Web Services
Web MLE72507 Visual C# XML MCAD 70-320: 7 Windows Services
Web MLE72508 Visual C# XML MCAD 70-320: 8 Component Services
Web MLE72509 Visual C# XML MCAD 70-320: 9 Enterprise Services and Unmanaged Code
Web MLE72510 Visual C# XML MCAD 70-320:10 Testing and Debugging
Web MLE72511 Visual C# XML MCAD 70-320:11 Deployment
Web MLE72512 Visual C# XML MCAD 70-320:12 Security
Web MLE72513 Visual C# XML MCAD 70-320:13 Practice Exam
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Microsoft Visual Studio .NET
Visual Studio .NET Advanced Topics
Web MLE72601 Visual Studio .NET Advanced Topics: 1 Using Rich Web Controls and Debugging Applications
Web MLE72602 Visual Studio .NET Advanced Topics: 2 Data Binding and Working with Control Templates
Web MLE72603 Visual Studio .NET Advanced Topics: 3 Creating Mobile Applications and Using ADO.NET
Web MLE72604 Visual Studio .NET Advanced Topics: 4 Working with XML, Configuration, and HTTP Handlers
Web MLE72605 Visual Studio .NET Advanced Topics: 5 Caching, Security, and Migration
Web MLE72606 Visual Studio .NET Advanced Topics: 6 Working with Web Services
Web MLE72607 Visual Studio .NET Advanced Topics: 7 Deploying Applications
Visual Studio .NET and ASP.NET
Web MLE72610 Visual Studio .NET and ASP.NET: 1 Getting Started
Web MLE72611 Visual Studio .NET and ASP.NET: 2 Using Server Controls
Web MLE72612 Visual Studio .NET and ASP.NET: 3 Working with Validation and Composite Controls
Visual Studio .NET Overview
Web MLE72620 Visual Studio .NET Overview: 1 Exploring the .NET Initiative
Web MLE72621 Visual Studio .NET Overview: 2 Languages and Application Development
Web MLE72622 Visual Studio .NET Overview: 3 Getting Started with .NET
Visual Studio .NET Programming with Visual C#
Web MLE72630 Visual Studio .NET Programming with Visual C#: 1 Getting Started
Web MLE72631 Visual Studio .NET Programming with Visual C#: 2 Arrays and Classes
Web MLE72632 Visual Studio .NET Programming with Visual C#: 3 Creating Windows Applications
Microsoft Web Programming
ActiveX
CD/Web IP0950 ActiveX Programming with VBScript
CD/Web IP1000 ActiveX Components CD/Web IP1010 ActiveX Code Components
ASP Programming
CD/Web IP0630 Fundamentals of Active Server Pages
CD/Web IP0640 Using ASP Components CD/Web IP0650 Integrating Databases with ASP
3.0
SAS
SAS 8 Programming
Web MLE53010 SAS 8: 1 Introduction Web MLE53011 SAS 8: 2 Using SAS Web MLE53012 SAS 8: 3 Data Manipulation Web MLE53013 SAS 8: 4 DATA Step
Programming Web MLE53014 SAS 8: 5 Results Web MLE53015 SAS 8: 6 Display Manager System Web MLE53016 SAS 8: 7 Data Libraries Web MLE53017 SAS 8: 8 Inputting Data and
PROC SQL Web MLE53018 SAS 8: 9 Combining and Updating
Data Sets
SAS Programming
Web MLE53001 SAS: 1 Introduction Web MLE53002 SAS: 2 Using SAS Web MLE53003 SAS: 3 Data Manipulation Web MLE53004 SAS: 4 DATA Step Programming Web MLE53005 SAS: 5 Results Web MLE53006 SAS: 6 Display Manager System Web MLE53007 SAS: 7 Data Libraries Web MLE53008 SAS: 8 Inputting Data and PROC
SQL Web MLE53009 SAS: 9 Combining and Updating
Data Sets
Software Development Principles
Best Practices for Software Programming
CD/Web IP3000 Software Engineering Concepts Web SKE20891 General Coding Best Practices Web SKE20892 Maintaining Quality Code Web SKE20893 Object-oriented Coding Best
Practices Web SKE20894 Programming Techniques and
Strategies
Developing a User-Centered Software Design Approach
Web SKE20901 Introducing User-Centered Design Web SKE20902 Developing an Application Using
User-Centered Design Web SKE20903 The Iterative Process in User-
Centered Design Web SKE20904 Practical Examples of User-
Centered Design
Rational Unified Process
Web MLE52701 Rational Unified Process: 1 Understanding the RUP
Web MLE52702 Rational Unified Process: 2 Inception and Elaboration Phases
Web MLE52703 Rational Unified Process: 3 Construction and Transition Phases
Web MLE52704 Rational Unified Process: 4 Adopting the RUP
Web MLE52705 Rational Unified Process: 5 Planning an Iterative Project
Web MLE52706 Rational Unified Process: 6 RUP for Project Managers, Analysts, and Architects
Web MLE52707 Rational Unified Process: 7 RUP for Developers and Testers
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Software Programming Fundamentals
Object-Oriented Analysis and Design with UML
Web SKE20237 Object-Oriented Analysis and Design with UML: Fundamentals
Web SKE20238 Object-Oriented Analysis and Design with UML: Exploring System Behavior
Web SKE20239 Object-Oriented Analysis and Design with UML: Finding Classes
Web SKE20240 Object-Oriented Analysis and Design with UML: Analyzing the System
Web SKE20241 Object-Oriented Analysis and Design with UML: System and Object Behavior
Web SKE20242 Object-Oriented Analysis and Design with UML: Designing the System
Web SKE20243 Object-Oriented Analysis and Design with UML: Design and Implementation Issues
Software Programming Fundamentals
CD/Web IP0520 Object-Oriented Analysis & Design I
CD/Web IP0530 Object-Oriented Analysis & Design II
CD/Web IP0850 Programming Logic and Techniques
CD/Web IP0920 System Analysis and Design CD/Web IP0990 Object-Oriented Programming and
COM Web MLE51701 Object-Oriented Analysis &
Design: 1 Intro Web MLE51702 Object-Oriented Analysis &
Design: 2 System Web SKE20861 Getting Started with Programming Web SKE20862 Designing Programs
UML 2.0
Web MLE53601 UML 2.0: 1 Understanding UML Web MLE53602 UML 2.0: 2 Working with Class
Diagrams Web MLE53603 UML 2.0: 3 Working with Common
Diagrams Web MLE53604 UML 2.0: 4 Working with
Specialized Diagrams
Software Testing Foundations
Software Testing Foundations
Web SKE24551 (NEW) Fundamentals of Software Testing
Web SKE24552 (NEW) Testing Throughout the Software Life Cycle
Web SKE24554 (NEW) Black-Box Software Testing Techniques
Web SKE24557 (NEW) Configuration Management, Risks, and Incidents in Software Testing
Web SKE24558 (NEW) Tool Support in Software Testing
Web Design
Adobe
Adobe Flash CS3
Web SKE24561 (NEW) Introduction to the Features of Flash CS3
Web SKE24562 (NEW) Drawing and Working with Symbols in Flash CS3
Web SKE24563 (NEW) Using Text and Components in Flash CS3
Web SKE24564 (NEW) Animation in Flash CS3 Web SKE24565 (NEW) ActionScript, Sound, and
Video in Flash CS3 Web SKE24566 (NEW) Workflow and Program
Integration in Flash CS3 Web SKE24567 (NEW) Creating Navigation and
Publishing Movies in Flash CS3
Adobe Flash CS4
Web SKE24571 (NEW) Introduction to Adobe Flash CS4 Professional
Adobe Illustrator CS3
Web SKE24581 (NEW) Getting Started with Illustrator CS3
Web SKE24585 (NEW) Importing and Tracing Images, and Applying Effects in Illustrator CS3
Web SKE24586 (NEW) Exporting and Printing Artwork in Illustrator CS3
CIW Professional
CIW Foundations 1D0-510
Web MLE80201 CIW Foundations 1D0-510: 1 IT Job Roles
Web MLE80202 CIW Foundations 1D0-510: 2 Internet Access Infrastructure
Web MLE80203 CIW Foundations 1D0-510: 3 Web Browsers
Web MLE80204 CIW Foundations 1D0-510: 4 Electronic Mail
Web MLE80205 CIW Foundations 1D0-510: 5 Networking and Internet Services
Web MLE80206 CIW Foundations 1D0-510: 6 Communicating with Internet Technology
Web MLE80207 CIW Foundations 1D0-510: 7 Web Browser Customizations
Web MLE80208 CIW Foundations 1D0-510: 8 Internet Client Security Issues
Web MLE80209 CIW Foundations 1D0-510: 9 Web Search Engines
Web MLE80210 CIW Foundations 1D0-510:10 PIMs, File Transmissions, and Usage Issues
Web MLE80211 CIW Foundations 1D0-510:11 Project Management Concepts
Web MLE80212 CIW Foundations 1D0-510:12 Database Concepts
Web MLE80213 CIW Foundations 1D0-510:13 Web Page Creation
Web MLE80214 CIW Foundations 1D0-510:14 HTML and Graphics
Web MLE80215 CIW Foundations 1D0-510:15 Web Page Design and Color
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Web MLE80216 CIW Foundations 1D0-510:16 HTML User-Input Forms
Web MLE80217 CIW Foundations 1D0-510:17 HTML Frames
Web MLE80218 CIW Foundations 1D0-510:18 XML and Server Side Programming Languages
Web MLE80219 CIW Foundations 1D0-510:19 Web Site Navigation and Accessibility
Web MLE80220 CIW Foundations 1D0-510:20 Cascading Style Sheets
Web MLE80221 CIW Foundations 1D0-510:21 Extensible Hypertext Markup Language (XHTML)
Web MLE80222 CIW Foundations 1D0-510:22 Web Technologies
Web MLE80223 CIW Foundations 1D0-510:23 GUI HTML-Editing Software
Web MLE80224 CIW Foundations 1D0-510:24 Web Site Performance Issues
Web MLE80225 CIW Foundations 1D0-510:25 Web Site Planning
Web MLE80226 CIW Foundations 1D0-510:26 Web Site Development and Maintenance
Web MLE80227 CIW Foundations 1D0-510:27 Oral Web Site Presentations
Web MLE80228 CIW Foundations 1D0-510:28 E-Commerce Technologies
Web MLE80229 CIW Foundations 1D0-510:29 Database Connectivity
Web MLE80230 CIW Foundations 1D0-510:30 Service Providers
Web MLE80231 CIW Foundations 1D0-510:31 End-User Experience / Site Creativity
Web MLE80232 CIW Foundations 1D0-510:32 Copyright and Ethical Issues
Web MLE80233 CIW Foundations 1D0-510:33 Basic Data Communications
Web MLE80234 CIW Foundations 1D0-510:34 Networking Hardware
Web MLE80235 CIW Foundations 1D0-510:35 IP Addresses
Web MLE80236 CIW Foundations 1D0-510:36 Internet Servers
Web MLE80237 CIW Foundations 1D0-510:37 Client Performance Issues
Web MLE80238 CIW Foundations 1D0-510:38 Network-Aware System Maintenance
Web MLE80239 CIW Foundations 1D0-510:39 Network-Based Client Operating Systems
Web MLE80240 CIW Foundations 1D0-510:40 Wireless Networks
Web MLE80241 CIW Foundations 1D0-510:41 Managing IT Careers
CIW Security 1D0-470
Web MLE80301 CIW Security 1D0-470: 1 Security Fundamentals
Web MLE80302 CIW Security 1D0-470: 2 Attack Types and Encryption
Web MLE80303 CIW Security 1D0-470: 3 Protocol Layers and Security
Web MLE80304 CIW Security 1D0-470: 4 Firewalls Web MLE80305 CIW Security 1D0-470: 5
Operating System Security Web MLE80306 CIW Security 1D0-470: 6
Assessing and Reducing Risk Web MLE80307 CIW Security 1D0-470: 7 Security
Auditing
Web MLE80308 CIW Security 1D0-470: 8 Auditing and the Control Phase
Web MLE80309 CIW Security 1D0-470: 9 Attack Detection and Response
Web MLE80310 CIW Security 1D0-470:10 Auditing and Log Analysis
Macromedia
Macromedia ColdFusion MX
Web MLE80401 ColdFusion MX: 1 Introduction and Installation
Web MLE80402 ColdFusion MX: 2 Talking With the Database
Web MLE80403 ColdFusion MX: 3 Displaying Data Web MLE80404 ColdFusion MX: 4 Programming
and Application Framework Web MLE80405 ColdFusion MX: 5 Custom Tags
and Building Blocks Web MLE80406 ColdFusion MX: 6 Using E-mail,
Complex Data Types, and FTP Web MLE80407 ColdFusion MX: 7 Securing,
Debugging, and Improving Application Performance
Web MLE80408 ColdFusion MX: 8 Using Flash, Java, and XML
Web MLE80409 ColdFusion MX: 9 Integration and Understanding Fusebox and FLiP
Web MLE80410 ColdFusion MX:10 Functions, Tags, and Resources
Macromedia Director 8.0
CD/Web IP1300 Getting Started with Director 8.0 CD/Web IP1310 Advanced Features of Director 8.0
Macromedia Dreamweaver 8: Website Development
Web MLE40001 Dreamweaver 8: 1 New Design Tools
Web MLE40002 Dreamweaver 8: 2 New Application Development Features
Web SKE22981 Setting up a Site and Adding Content in Dreamweaver 8
Web SKE22982 Adding Links, Images, and Flash Objects in Dreamweaver 8
Web SKE22983 Tables, Accessibility, and Standards in Dreamweaver 8
Web SKE22984 Reusing Content in Dreamweaver 8
Web SKE22985 Creating Interactive Web Pages in Dreamweaver 8
Web SKE22986 Working with Cascading Style Sheets in Dreamweaver 8
Web SKE22987 Site Testing and Maintenance in Dreamweaver 8
Macromedia Dreamweaver MX 2004: Website Development
Web MLE40201 Dreamweaver MX 2004: 1 Interface and Web Page Creation Basics
Web MLE40202 Dreamweaver MX 2004: 2 Project Planning, Link Creation, and HTML Editing
Web MLE40203 Dreamweaver MX 2004: 3 Images, Image Maps, and Assets
Web MLE40204 Dreamweaver MX 2004: 4 Tables, Frames, and Framesets
Web MLE40205 Dreamweaver MX 2004: 5 Dynamic HTML
Web MLE40206 Dreamweaver MX 2004: 6 Advanced Behaviors and Forms
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Web MLE40207 Dreamweaver MX 2004: 7 Uploading Projects and Working with Templates
Macromedia Dreamweaver MX: Website Development
Web MLE40101 Dreamweaver MX: 1 Introduction Web MLE40102 Dreamweaver MX: 2 Setting Up a
Web Site Web MLE40103 Dreamweaver MX: 3 Designing
the Site Web MLE40104 Dreamweaver MX: 4 Adding
Graphics Web MLE40105 Dreamweaver MX: 5 Tables Web MLE40106 Dreamweaver MX: 6 Frames Web MLE40107 Dreamweaver MX: 7 Styles and
CSS Web MLE40108 Dreamweaver MX: 8 Dynamic
HTML Web MLE40109 Dreamweaver MX: 9 Advanced
DHTML Web MLE40110 Dreamweaver MX:10 Multimedia
Integration Web MLE40111 Dreamweaver MX:11 Dynamic
Web Sites Web MLE40112 Dreamweaver MX:12 Forms and
Interactivity
Macromedia Flash 8
Web MLE41001 Flash 8: 1 What's New to Basic Web MLE41002 Flash 8: 2 What's New to
Professional Web SKE22971 Introduction to the features of
Flash 8 Web SKE22972 Using Text and Components in
Flash 8 Web SKE22973 Animation in Flash 8 Web SKE22974 ActionScript, Sound, and Video in
Flash 8 Web SKE22975 Workflow, Navigation, and
Publishing in Flash 8
Macromedia Flash MX 2004: ActionScript 2.0
Web MLE41301 Flash MX 2004 ActionScript 2.0: 1 Object-Oriented Programming
Web MLE41302 Flash MX 2004 ActionScript 2.0: 2 Properties and Methods
Web MLE41303 Flash MX 2004 ActionScript 2.0: 3 Implementing Inheritance and Interfaces
Web MLE41304 Flash MX 2004 ActionScript 2.0: 4 Inter-Object Communications
Web MLE41305 Flash MX 2004 ActionScript 2.0: 5 Building User Interface Components
Macromedia Flash MX 2004: Media Design
Web MLE41201 Flash MX 2004: 1 Using the Interface and Importing Graphics
Web MLE41202 Flash MX 2004: 2 Drawing, Painting, and Using the Library
Web MLE41203 Flash MX 2004: 3 Creating Animations
Web MLE41204 Flash MX 2004: 4 Using Shape Tween and Timeline Effects
Web MLE41205 Flash MX 2004: 5 Using Sound and Layers
Web MLE41206 Flash MX 2004: 6 Adding Symbols and Buttons
Web MLE41207 Flash MX 2004: 7 ActionScript, Behaviors, and Publishing
Web SKE22852 Using Text in Flash MX 2004 Web SKE22853 Animation, Sound, and Video in
Flash MX 2004 Movies Web SKE22854 Introduction to ActionScript in
Flash MX 2004 Web SKE22855 Navigation and Movie Publishing
Flash MX 2004
Macromedia Flash MX ActionScript For Developers: Experienced
Web MLE41401 Flash MX ActionScript: 1 Getting Started
Web MLE41402 Flash MX ActionScript: 2 Directing and Managing Movies
Web MLE41403 Flash MX ActionScript: 3 Using Variables, Properties, and Functions
Web MLE41404 Flash MX ActionScript: 4 Creating Objects and Interactive Elements
Web MLE41405 Flash MX ActionScript: 5 Working with Text, Buttons, and Menus
Web MLE41406 Flash MX ActionScript: 6 Statements, Expressions, and Testing
Web MLE41407 Flash MX ActionScript: 7 Adding Advanced Features
Web MLE41408 Flash MX ActionScript: 8 Finishing Touches
Macromedia Flash MX: Foundation
Web MLE41101 Flash MX: 1 Flash Overview Web MLE41102 Flash MX: 2 Animation Web MLE41103 Flash MX: 3 Text and Forms Web MLE41104 Flash MX: 4 Coordinated
Animations Web MLE41105 Flash MX: 5 Sound and Music
Macromedia Freehand 10: Foundation
Web SKE22931 Basic Concepts of FreeHand 10 Web SKE22932 Documents in FreeHand 10 Web SKE22933 Objects in FreeHand 10
Microsoft FrontPage
Microsoft Office XP: Beginning FrontPage 2002
Web SKE00281 FrontPage 2002 Basics Web SKE00282 Enhancing and Managing Web
Sites with FrontPage 2002
Scripting and Web Languages
HTML Programming
CD/Web IP0010 Fundamentals of HTML Programming
CD/Web IP0020 Advanced HTML Programming CD/Web IP0820 Dynamic HTML CD/Web IP1700 HTML 4 and Cascading Style
Sheets
Advanced XML
CD/Web IP4040 XML: Implementation in Enterprise Web SKE23121 Structuring XML Web SKE23122 Advanced Schemas Web SKE23123 Transforming and Formatting XML Web SKE23124 Querying, Navigating, and Linking
XML Data Web SKE23125 XML APIs
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Web SKE23126 Extending XML
AJAX
Web MLE80001 AJAX: 1 History and Revival of AJAX
Web MLE80002 AJAX: 2 Introducing JavaScript Web MLE80003 AJAX: 3 The XMLHttpRequest
Object Web MLE80004 AJAX: 4 N-Tier and AJAX Web MLE80005 AJAX: 5 Rich Internet Applications Web MLE80006 AJAX: 6 CSS and the DOM Web MLE80007 AJAX: 7 AJAX Frameworks Web MLE80008 AJAX: 8 Understanding an AJAX
Library Web MLE80009 AJAX: 9 AJAX and Web Services Web MLE80010 AJAX:10 Tagging with AJAX Web MLE80011 AJAX:11 Cloning Google Suggest Web MLE80012 AJAX:12 User Controls and
AJAX.NET Web MLE80013 AJAX:13 AJAX and Mapping Web MLE80014 AJAX:14 AJAX and Web Parts Web MLE80015 AJAX:15 AJAX and ASP.NET
Security Web MLE80016 AJAX:16 Performance Web MLE80017 AJAX:17 Debugging Your
Application Web MLE80018 AJAX:18 AJAX and Site Testing Web MLE80019 AJAX:19 AJAX Usability Web MLE80020 AJAX:20 Atlas
CGI/Perl
Web MLE80101 CGI/Perl: 1 Getting Familiar with Forms
Web MLE80102 CGI/Perl: 2 Building Programs Web MLE80103 CGI/Perl: 3 Web Applications Web MLE80104 CGI/Perl: 4 Interacting with
Databases
DHTML Basics
Web MLE80501 Dynamic HTML: 1 DHTML and Style Sheets
Web MLE80502 Dynamic HTML: 2 Using Javascript
Web MLE80503 Dynamic HTML: 3 Objects and Events
Web MLE80504 Dynamic HTML: 4 Styles and Content
Web MLE80505 Dynamic HTML: 5 Data From Other Sources
Web SKE23111 DHTML and Cascading Style Sheets
Web SKE23112 Making Content Dynamic with DHTML
Introduction to XML: Language Basics
CD/Web IP4030 XML: Basic Concepts and Techniques
Web SKE23081 XML Language Basics Web SKE23082 Style Sheets and Links
JavaScript Client-Side Scripting
CD/Web IP0450 JavaScript Fundamentals CD/Web IP0460 JavaScript Programming CD/Web IP0470 JavaScript Browser Objects CD/Web IP0480 Advanced JavaScript Web MLE81601 JavaScript: 1 Start Using
JavaScript Web MLE81602 JavaScript: 2 Using JavaScript for
Interactivity
Web MLE81603 JavaScript: 3 Using Advanced JavaScript
Web SKE23091 JavaScript: Language Basics Web SKE23092 JavaScript: Scripting
PHP and MySQL
Web MLE81701 PHP and MySQL: 1 Installing Required Software
Web MLE81702 PHP and MySQL: 2 PHP Basics Web MLE81703 PHP and MySQL: 3 Programming
with PHP Web MLE81704 PHP and MySQL: 4 Creating
Dynamic Web Sites Web MLE81705 PHP and MySQL: 5 SQL and
MySQL Web MLE81706 PHP and MySQL: 6 Advanced
SQL and MySQL Web MLE81707 PHP and MySQL: 7 Error
Handling and Debugging Web MLE81708 PHP and MySQL: 8 Using PHP
with MySQL Web MLE81709 PHP and MySQL: 9 Developing
Web Applications Web MLE81710 PHP and MySQL:10 Cookies and
Sessions Web MLE81711 PHP and MySQL:11 Web
Application Security Web MLE81712 PHP and MySQL:12 Extended
Topics Web MLE81713 PHP and MySQL:13 Content
Management Example Web MLE81714 PHP and MySQL:14 User
Registration Example Web MLE81715 PHP and MySQL:15 E-Commerce
Example
Web Publishing and Design with HTML 4.01 and XHTML
Web MLE82301 Web Publishing and Design with HTML 4.01 and XHTML: 1 Getting Organized
Web MLE82302 Web Publishing and Design with HTML 4.01 and XHTML: 2 Basics of HTML and XHTML
Web MLE82303 Web Publishing and Design with HTML 4.01 and XHTML: 3 HTML, XHTML, and Cascading Style Sheets (CSS)
Web MLE82304 Web Publishing and Design with HTML 4.01 and XHTML: 4 Advanced Cascading Style Sheets (CSS), Forms, and DHTML
Web MLE82305 Web Publishing and Design with HTML 4.01 and XHTML: 5 Adding Interactivity and Multimedia with HTML and XHTML
XML
Web MLE82401 XML: 1 Viewing and Understanding XML
Web MLE82402 XML: 2 Creating a Basic Document
Web MLE82403 XML: 3 Building DTDs and Checking Documents
Web MLE82404 XML: 4 Entities Web MLE82405 XML: 5 The Document Object
Model Web MLE82406 XML: 6 CSS and XSL Style
Sheets
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Web Authoring Tools & Languages
Web Services
Web SKE22801 Emerging Web Service Standards Web SKE22802 Web Services and Service-
oriented Architecture Web SKE22803 Using SOAP Web SKE22804 Using WSDL Web SKE22805 Using UDDI Web SKE22806 Web Services Security
Web Site Design - Principles
Web Site Design & Architecture
Web MLE80601 GUI Design: 1 Planning an Interface
Web MLE80602 GUI Design: 2 Developing an Interface
Web MLE80603 GUI Design: 3 Designing Screen Elements
Web WN9301 Graphic Design Primer Web WN9302 Web Graphics Concepts Web WN9303 Advanced Site Architecture Web WN9304 GUI Design Web WN9305 Usability Engineering
Web Site Design & Graphics
Web MLE82201 Web Design & Graphics: 1 Introduction to Design
Web MLE82202 Web Design & Graphics: 2 Making Your Site Fast and Viewable
Web MLE82203 Web Design & Graphics: 3 Building Your Site with Images
Web MLE82204 Web Design & Graphics: 4 Building Your Site with Formatting
Web MLE82205 Web Design & Graphics: 5 Using Other Tools
Web Site Design - Principles
CD/Web IP0750 Web Server Concepts CD/Web IP1290 Web Design Basics CD/Web IP1650 Web Writing Concepts Web SKE22807 Design Concepts for Web Sites Web SKE22808 Advanced HTML Design Elements Web SKE22809 Advanced Technology Concepts
for Web Designers
Desktop Computer Skills
Adobe
Adobe Illustrator 9
CD/Web IP1480 Working with Adobe Illustrator 9 CD/Web IP1490 Advanced Features of Illustrator 9
Adobe Photoshop 5.5
CD/Web IP1020 Fundamentals of PhotoShop 5.5 CD/Web IP1030 Advanced Features of PhotoShop
5.5
Adobe Photoshop 6.0
CD/Web IP3020 Fundamentals of Photoshop 6.0
CD/Web IP3030 Advanced Features of Adobe Photoshop 6.0
CD/Web IP3040 Photoshop 6.0 for the Web Web MLE43001 Photoshop: 1 Managing Graphics
Files Web MLE43002 Photoshop: 2 Colors, Brushes,
and Printing Web MLE43003 Photoshop: 3 Selecting and
Retouching Web MLE43004 Photoshop: 4 Text, Fills, and
Actions Web MLE43005 Photoshop: 5 Using Layers and
Plug-Ins Web MLE43006 Photoshop: 6 Manipulating Images
Adobe Photoshop 7.0
Web MLE43101 Photoshop 7: 1 The Application and Its Elements
Web MLE43102 Photoshop 7: 2 Opening and Navigating Images
Web MLE43103 Photoshop 7: 3 Pixels, Image Sizes, and Color
Web MLE43104 Photoshop 7: 4 Saving and Printing
Web MLE43105 Photoshop 7: 5 The Paint Tools Web MLE43106 Photoshop 7: 6 Modifying Images Web MLE43107 Photoshop 7: 7 Cleaning Images
and Undoing Web MLE43108 Photoshop 7: 8 Making Selections Web MLE43109 Photoshop 7: 9 Modifying
Selections and Color Filling Web MLE43110 Photoshop 7:10 Layers Web MLE43111 Photoshop 7:11 Adding Type Web MLE43112 Photoshop 7:12 Filters & Color
Correction Web MLE43113 Photoshop 7:13 Creating Graphics
for the Web
Adobe Photoshop CS
Web MLE43201 Photoshop CS: 1 Getting Started Web MLE43202 Photoshop CS: 2 Navigation and
Layers Web MLE43203 Photoshop CS: 3 Selection and
Color Web MLE43204 Photoshop CS: 4 Paint, Drawing
and Text Web MLE43205 Photoshop CS: 5 Layer Styles and
Filters Web MLE43206 Photoshop CS: 6 Adjustment
Layers, Tools and Layer Masks Web MLE43207 Photoshop CS: 7 Image Output
and Web Design
Adobe Reader 6.0
Web SKE00201 Using Adobe Reader 6.0
Best Practices for Desktop Users
Information Security Best Practices for Business Users
Web SKE00221 Introduction to information security Web SKE00222 Operational information security Web SKE00223 Malicious code and information
security Web SKE00224 Information security and the
Internet
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Crystal Reports
Crystal Reports 8
Web MLE20601 Crystal Reports 8: 1 Getting Started
Web MLE20602 Crystal Reports 8: 2 Designing a Report
Web MLE20603 Crystal Reports 8: 3 Selecting Records
Web MLE20604 Crystal Reports 8: 4 Sorting and Grouping Data
Web MLE20605 Crystal Reports 8: 5 Creating Summary Totals, Reports, and Graphs
Web MLE20606 Crystal Reports 8: 6 Formulas and Functions
Web MLE20607 Crystal Reports 8: 7 Printing and Exporting Reports
Web MLE20608 Crystal Reports 8: 8 Linking Tables
Crystal Reports XI
Web MLE20701 Crystal Reports XI: 1 Navigating the Design Environment
Web MLE20702 Crystal Reports XI: 2 Selecting Just the Right Data Source(s) for Your Report
Web MLE20703 Crystal Reports XI: 3 Report Wizards and Do It Yourself
Web MLE20704 Crystal Reports XI: 4 Selecting and Organizing Your Report Data
Web MLE20705 Crystal Reports XI: 5 Manipulating Your Report Data in Meaningful Ways
Web MLE20706 Crystal Reports XI: 6 Letting Formulas and Functions Do All the Work
Web MLE20707 Crystal Reports XI: 7 Creating Dynamic Reports with Parameters
Web MLE20708 Crystal Reports XI: 8 Formatting Reports that Function and Sizzle
Web MLE20709 Crystal Reports XI: 9 Making Reports Sections Work for You
Web MLE20710 Crystal Reports XI:10 Visualizing Your Report Data with Charts and Maps
Desktop Computer Skills
Adobe
Adobe Acrobat 8.0
Web SKE09021 (NEW) Advanced Features of Adobe Acrobat 8
Lotus Notes 8
Lotus Notes 8: End User
Web SKE09031 (NEW) Getting Started with Lotus Notes 8 and Using Mail
Web SKE09032 (NEW) Scheduling Events and Managing Applications
Web SKE09033 (NEW) Working with Instant Messaging, Contacts, and Blogs
Web SKE09034 (NEW) Using Productivity Tools and Accessing Lotus Notes 8 Remotely
Lotus Notes 8: New Features for End Users
Web SKE09041 (NEW) Lotus Notes 8: New Features for End Users
Microsoft Office 2007
Microsoft Office 2007: Advanced Project
Web SKE09051 (NEW) Project Data Management and Performance
Microsoft Office 2007: Beginning Project
Web SKE09061 (NEW) Specifying and Assigning Resources in Project 2007
Microsoft Office 2007: Beginning Visio
Web SKE09071 (NEW) Creating Visio 2007 Diagrams
Web SKE09072 (NEW) Enhancing and Customizing Diagrams in Visio 2007
Web SKE09073 (NEW) Collaborating and Using Visio 2007 With Other Programs
Microsoft Office 2007: Collaborating, Communicating, and Sharing Information
Web SKE09081 (NEW) Microsoft Office 2007: Collaborating with Groove and Communicator
Web SKE09082 (NEW) Microsoft Office 2007: Sharing Information with OneNote 2007
Microsoft Office 2007: Outlook Web Access
Web SKE09091 (NEW) Using Outlook Web Access 2007
Web SKE09092 (NEW) Outlook Web Access 2007 Advanced Features
Microsoft Office Live Meeting 2007 for End Users
Web SKE09101 (NEW) Attending a Microsoft Office 2007 Live Meeting
Microsoft Office Project Server 2007: Managing Projects
Web SKE09111 (NEW) Initiating Projects with Project Server 2007
Web SKE09112 (NEW) Planning Projects with Project Server 2007
Web SKE09113 (NEW) Managing Resource Capacity in Project Server 2007
Web SKE09114 (NEW) Executing Projects with Project Server 2007
Web SKE09115 (NEW) Monitoring, Controlling, and Closing Projects with Project Server 2007
Digital Media
Digital Media Consumer / Home Office
CD/Web IP8000 Enhancing Images using Picture It! Photo 2002
Web MLE22801 Paint Shop Pro 5: 1 Working With Graphics
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Web MLE22802 Paint Shop Pro 5: 2 Enhancing Images
ECDL / ICDL
BCS Certificate
Web MLE35101 BCS Certificate for IT Users (Level 2) - Unit E: 5 Unit E - Using IT
EDCL 4.0
Web MLE35301 European Computer Driving Licence Version 4.0: 1 Concepts of Information Technology (IT)
Web MLE35302 European Computer Driving Licence Version 4.0: 2 Using the Computer and Managing Files
Web MLE35303 European Computer Driving Licence Version 4.0: 3 Word Processing
Web MLE35304 European Computer Driving Licence Version 4.0: 4 Spreadsheets
Web MLE35305 European Computer Driving Licence Version 4.0: 5 Database
Web MLE35306 European Computer Driving Licence Version 4.0: 6 Presentation
Web MLE35307 European Computer Driving Licence Version 4.0: 7 Information and Communication
EDCL 4.0 XP
Web MLE35201 European Computer Driving Licence 4.0 XP: 1 Concepts of Information Technology (IT)
Web MLE35202 European Computer Driving Licence 4.0 XP: 2 Using the Computer and Managing Files
Web MLE35203 European Computer Driving Licence 4.0 XP: 3 Word Processing
Web MLE35204 European Computer Driving Licence 4.0 XP: 4 Spreadsheets
Web MLE35205 European Computer Driving Licence 4.0 XP: 5 Database
Web MLE35206 European Computer Driving Licence 4.0 XP: 6 Presentation
Web MLE35207 European Computer Driving Licence 4.0 XP: 7 Information and Communication
EDCL 4.5
Web MLE35001 European Computer Driving Licence Version 4.5: 1 Concepts of Information Technology (IT)
Web MLE35002 European Computer Driving Licence Version 4.5: 2 Using the Computer and Managing Files
Web MLE35003 European Computer Driving Licence Version 4.5: 3 Word Processing
Web MLE35004 European Computer Driving Licence Version 4.5: 4 Spreadsheets
Web MLE35005 European Computer Driving Licence Version 4.5: 5 Databases
Web MLE35006 European Computer Driving Licence Version 4.5: 6 Presentations
Web MLE35007 European Computer Driving Licence Version 4.5: 7 Information and Communication
IDCL 4.0
Web MLE35501 International Computer Driving Licence Version 4.0: 1 Concepts of Information Technology (IT)
Web MLE35502 International Computer Driving Licence Version 4.0: 2 Using the Computer and Managing Files
Web MLE35503 International Computer Driving Licence Version 4.0: 3 Word Processing
Web MLE35504 International Computer Driving Licence Version 4.0: 4 Spreadsheets
Web MLE35505 International Computer Driving Licence Version 4.0: 5 Database
Web MLE35506 International Computer Driving Licence Version 4.0: 6 Presentation
Web MLE35507 International Computer Driving Licence Version 4.0: 7 Information and Communication
IDCL 4.0 XP
Web MLE35401 International Computer Driving Licence 4.0 XP: 1 Concepts of Information Technology (IT)
Web MLE35402 International Computer Driving Licence 4.0 XP: 2 Word Processing
Web MLE35403 International Computer Driving Licence 4.0 XP: 3 Using the Computer and Managing Files
Web MLE35404 International Computer Driving Licence 4.0 XP: 4 Spreadsheets
Web MLE35405 International Computer Driving Licence 4.0 XP: 5 Database
Web MLE35406 International Computer Driving Licence 4.0 XP: 6 Presentation
Web MLE35407 International Computer Driving Licence 4.0 XP: 7 Information and Communication
IDCL 4.0 XP US
Web MLE35601 International Computer Driving License 4.0 XP U.S.: 1 Concepts of Information Technology (IT)
Web MLE35602 International Computer Driving License 4.0 XP U.S.: 2 Using the Computer and Managing Files
Web MLE35603 International Computer Driving License 4.0 XP U.S.: 3 Word Processing
Web MLE35604 International Computer Driving License 4.0 XP U.S.: 4 Spreadsheets
Web MLE35605 International Computer Driving License 4.0 XP U.S.: 5 Database
Web MLE35606 International Computer Driving License 4.0 XP U.S.: 6 Presentation
Web MLE35607 International Computer Driving License 4.0 XP U.S.: 7 Information and Communication
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GroupWise
GroupWise 5.5
Web MLE21501 GroupWise 5.5: 1 Getting Started with GroupWise
Web MLE21502 GroupWise 5.5: 2 Creating and Sending Messages
Web MLE21503 GroupWise 5.5: 3 Organizing Your Mailbox
Web MLE21504 GroupWise 5.5: 4 Calendar, Task, and Phone Features
Web MLE21505 GroupWise 5.5: 5 Managing Documents and Folders
Web MLE21506 GroupWise 5.5: 6 Advanced GroupWise Features
GroupWise 6.5
Web MLE21601 GroupWise 6.5: 1 Getting Started Web MLE21602 GroupWise 6.5: 2 Messages and
the Address Book Web MLE21603 GroupWise 6.5: 3 Managing
Messages Web MLE21604 GroupWise 6.5: 4 Calendars and
Tasks Web MLE21605 GroupWise 6.5: 5 Advanced
GroupWise Features Web MLE21606 GroupWise 6.5: 6 Managing
Documents Web MLE21607 GroupWise 6.5: 7 Remote Access
and Customizing GroupWise Web MLE21608 GroupWise 6.5: 8 Mobile
GroupWise Access
Home Productivity
Computing Skills
Web MLE20501 Computer Basics: 1 Using Your PC
Web MLE20502 Computing Concepts: 1 Types of Security
Web MLE20503 Computing Concepts: 2 Security Risks
Web MLE20504 Computing Concepts: 3 Database Basics
Web MLE20505 Computing Concepts: 4 Selecting Databases
Web MLE20506 Computing Concepts: 5 Data Processing
Web MLE20507 Computing Concepts: 6 Managing Data
Web MLE20508 Computing Concepts: 7 Teleprocessing
Web MLE20509 Computing Concepts: 8 Transmitting Data
Web MLE20510 Computing Concepts: 9 Messages
Home Productivity Consumer/Home Office
CD/Web CC0100 Welcome to Your PC CD/Web IP0720 Internet Basics CD/Web IP0730 e-Mail and Browsing CD/Web IP1140 Searching the Internet Web SKE00801 Home Networking with Microsoft
Windows XP
Internet Technologies - Primer
Web WN5801 Overview of Internet Technologies Web WN5802 Using the Internet
Web WN5803 Web Servers Web WN5804 Building Web Pages Web WN5805 Internet Features
Introduction to PCs
Web MLE21801 Introduction to PCs: 1 Introducing the PC
Web MLE21802 Introduction to PCs: 2 Using Your PC
Web MLE21803 Introduction to PCs: 3 Working with Folders and Files
Web MLE21804 Introduction to PCs: 4 Inside Your PC
Web MLE21805 Introduction to PCs: 5 Basic Peripherals
Web MLE21806 Introduction to PCs: 6 Other Peripherals
Web MLE21807 Introduction to PCs: 7 Understanding Software
Web MLE21808 Introduction to PCs: 8 Introducing the Internet
Web MLE21809 Introduction to PCs: 9 Internet and E-mail Tips
Web MLE21810 Introduction to PCs:10 Troubleshooting and Tips
Lotus Notes
Lotus Notes 5: End User
Web MLE22001 Lotus Notes R5: 1 Getting Around in Notes
Web MLE22002 Lotus Notes R5: 2 Reading and Sending Mail
Web MLE22003 Lotus Notes R5: 3 Managing Mail Web MLE22004 Lotus Notes R5: 4 Using the
Calendar Web MLE22005 Lotus Notes R5: 5 Meetings and
Address Books Web MLE22006 Lotus Notes R5: 6 Browsing the
Web Web MLE22007 Lotus Notes R5: 7 Editing
Documents Web MLE22008 Lotus Notes R5: 8 Using
Document Tables Web MLE22009 Lotus Notes R5: 9 File
Attachments and Links Web MLE22010 Lotus Notes R5:10 Finding and
Viewing Data Web MLE22011 Lotus Notes R5:11 Replication Web MLE22012 Lotus Notes R5:12 Using Notes
Remotely CD/Web WT2440 Migrating to Lotus Notes R5 CD/Web WT2450 Lotus Notes R5 for End-Users
Basic CD/Web WT2460 Lotus Notes R5 for End-Users
Advanced
Lotus Notes 6.5: End User
Web MLE21901 Lotus Notes 6.5: 1 Mail Web MLE21902 Lotus Notes 6.5: 2 Calendar, To
Do Lists, and Address Books Web MLE21903 Lotus Notes 6.5: 3 Databases Web MLE21904 Lotus Notes 6.5: 4 Managing and
Enhancing Documents Web MLE21905 Lotus Notes 6.5: 5 Advanced
Notes Features
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Lotus Notes 7: End User
Web SKE00811 Getting Started with Lotus Notes 7 and Mail
Web SKE00812 Managing Mail, Instant Messaging, and Contacts in Lotus Notes 7
Web SKE00813 Working with Databases, the Calendar, and the To Do List in Lotus Notes 7
Web SKE00814 Using Lotus Notes 7 Remotely
Lotus Notes 8.5
n/a MLE25001 (NEW) Lotus Notes 8.5: 1 Exploring Lotus Notes 8.5
n/a MLE25002 (NEW) Lotus Notes 8.5: 2 Sending and Receiving E-Mail
n/a MLE25003 (NEW) Lotus Notes 8.5: 3 Scheduling Appointments and Meetings
n/a MLE25004 (NEW) Lotus Notes 8.5: 4 Defining Contacts and To Do Items
n/a MLE25005 (NEW) Lotus Notes 8.5: 5 Using the Productivity Tools and Web Browser
Microsoft Internet Explorer
Microsoft Internet Explorer 5.5
Internet Explorer 5.5: Getting Started
Web SKE00851 Getting Started with Internet Explorer 5.5
Microsoft Internet Explorer 6
Microsoft Internet Explorer 6
Web MLE21701 Internet Explorer 6: 1 Browsing the Web
Web MLE21702 Internet Explorer 6: 2 Using Files and Mail
Web SKE00841 Fundamentals of Internet Explorer 6
Web SKE00842 Moving on with Internet Explorer 6
Microsoft Internet Explorer 7
Microsoft Internet Explorer 7: End User
Web MLE21703 Internet Explorer 7: 1 Learning the New Interface and Features
Web SKE00831 Fundamentals of Internet Explorer 7
Web SKE00832 Customization and Security in Internet Explorer 7
Microsoft Vista for Home Office
Microsoft Windows Vista
Web MLE24001 Windows Vista: 1 Understanding the New Interface
Web MLE24002 Windows Vista: 2 Using New Features and Applications
Microsoft Windows 2000 for End Users
Microsoft Windows 2000: Getting Started
Web MLE23901 Windows 2000 Basics - Client: 1 Client (Windows 2000 Basics)
CD/Web WT1340 Win2000 Professional for End-Users Basic: Getting Started
CD/Web WT1350 Win2000 Professional for End-Users Basic: Managing Files & Folders
Microsoft Windows 2000: Advanced
CD/Web WT1380 Win2000 Professional for End-Users Advanced Features
Microsoft Windows 2000: Intermediate
CD/Web WT1360 Win2000 Professional for End-Users Intermediate: Networking
CD/Web WT1370 Win2000 Professional for End Users Intermediate: Customization
Microsoft Windows Vista
Microsoft Windows Vista: New Features for End Users
Web SKE00148 Windows Vista User Experience Web SKE00149 Windows Vista Security and
Performance Improvements
Microsoft Windows XP for End Users
Microsoft Windows XP - New Features
Web SKE00391 Windows XP: Fundamentals Web SKE00392 Windows XP: Advanced
Microsoft Windows XP for Beginners
CD/Web CC2310 Microsoft Windows XP Training Web SKE00401 Getting Started with Microsoft
Windows XP Web SKE00402 Up and Running with Microsoft
Windows XP
Microsoft Windows XP: Getting Started
CD/Web IP5090 Introducing Office XP Web MLE24101 Windows XP Upgrade: 1 Home
Edition Web MLE24102 Windows XP Upgrade: 2
Professional Web SKE00381 Introducing Windows XP
Microsoft Works
Microsoft Works 2002
CD/Web IP7080 Managing Data using Works 6.0 CD/Web IP8010 Other Works Tools
Microsoft Works
Web MLE30901 Works: 1 Getting Started Web MLE30902 Works: 2 Introducing the Word
Processor
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Web MLE30903 Works: 3 Formatting Word Processor Pages
Web MLE30904 Works: 4 Using the Spreadsheet Web MLE30905 Works: 5 Managing Spreadsheet
Data Web MLE30906 Works: 6 Using the Database Web MLE30907 Works: 7 Calendar and Cross-
Works Tools
PDAs
Palm OS
CD/Web CC1900 Advanced Palm Essentials Training
CD/Web CC2100 Advanced Visor Essentials Training
Personal Finance
QuickBooks
Web MLE30601 QuickBooks: 1 The First Time in QuickBooks
Web MLE30602 QuickBooks: 2 Setting Up Accounting
Web MLE30603 QuickBooks: 3 Entering Historical Data
Web MLE30604 QuickBooks: 4 Managing Accounts and Lists
Web MLE30605 QuickBooks: 5 Invoices and Sales Tax
Web MLE30606 QuickBooks: 6 Paying Bills Web MLE30607 QuickBooks: 7 Managing Assets
and Reports Web MLE30608 QuickBooks: 8 Paying Employees Web MLE30609 QuickBooks: 9 Managing Taxes Web MLE30610 QuickBooks:10 Online Banking
and Budgets
QuickBooks 2002
CD/Web IP7010 QuickBooks Pro 2002 - I CD/Web IP7020 Fundamentals of Paint Shop Pro 7
QuickBooks 2004
Web MLE30701 QuickBooks 2004: 1 Setting Up QuickBooks
Web MLE30702 QuickBooks 2004: 2 Adding Information and Security
Web MLE30703 QuickBooks 2004: 3 Invoices, Purchases, and Payments
Web MLE30704 QuickBooks 2004: 4 Timesaving Features
Web MLE30705 QuickBooks 2004: 5 Recording Inventory and Assets
Web MLE30706 QuickBooks 2004: 6 Working with Taxes, Equity, and Liabilities
Web MLE30707 QuickBooks 2004: 7 Extra Features and Reports
SAP
SAP End User
Web MLE23501 SAP R/3 Release 4.6: 1 Getting Started
Web MLE23502 SAP R/3 Release 4.6: 2 Using the Task Interface
Web MLE23503 SAP R/3 Release 4.6: 3 Working with Data in a Task
Web MLE23504 SAP R/3 Release 4.6: 4 Optimizing R/3 and Getting Help
Web MLE23505 SAP R/3 Release 4.6: 5 Reporting
Microsoft Office 2007
Microsoft Office 2003: Word
Web MLE24504 Word 2003: 4 Formatting Characters, Fonts, Text, and Paragraphs
Microsoft Windows Vista for the End User
Web SKE00145 Getting Started with Windows Vista
Web SKE00146 Work with Files, Programs, and Printing in Windows Vista
Web SKE00147 Navigating the Web and System Maintenance with Windows Vista
Microsoft Office 2007: New Features
CD/Web IP8490 New Features in MS Office 2007 Web MLE22301 Office 2007: 1 Navigating the New
Interface Web MLE22302 Office 2007: 2 What's New in
Word Web MLE22303 Office 2007: 3 What's New in
Excel Web MLE22304 Office 2007: 4 What's New in
PowerPoint Web MLE22305 Office 2007: 5 What's New in
Access Web MLE22306 Office 2007: 6 What's New in
Outlook Web MLE22307 Office 2007: 7 Common Tasks Web SKE00100 New Features for End Users in
Microsoft Office 2007 Web SKE00101 Microsoft Office Excel,
PowerPoint, and Outlook 2007 Web SKE00102 Microsoft Access 2007 and
Microsoft Publisher 2007 Web SKE00103 Sharing and Collaboration in
Microsoft Office Enterprise 2007
Microsoft Office 2007: Word
CD/Web IP8400 Getting Started with MS Word 2007
Web MLE24601 Word 2007: 1 Getting Started Web MLE24602 Word 2007: 2 Typing and Editing
Text Web MLE24603 Word 2007: 3 Formatting Text Web MLE24604 Word 2007: 4 Formatting
Paragraphs and Lists Web MLE24605 Word 2007: 5 Building Tables Web MLE24606 Word 2007: 6 Working with
Images Web SKE00104 Getting Started with Word 2007 Web SKE00105 Working with Text and Paragraphs
in Word 2007 Web SKE00106 Structuring, Editing, Saving, and
Opening Documents in Word 2007 Web SKE00107 Printing, Help, and Automated
Formatting in Word 2007 Web SKE00108 Working with Documents in Word
2007
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Microsoft Office 2007: Advanced Word
CD/Web IP8410 Using Advanced Features of MS Word 2007
Web SKE00109 Advanced Formatting in Word 2007
Web SKE00110 Advanced Document Navigation and Document Reviews in Word 2007
Web SKE00111 Using Tables, Charts, and Graphics in Word 2007
Microsoft Office 2007: Word for the Power User
Web SKE00112 Advanced Data Manipulation Features in Word 2007
Web SKE00113 Advanced Document Features in Word 2007
Web SKE00114 Collaborative Features in Word 2007
Microsoft Office 2007: Excel
CD/Web IP8420 Getting Started with MS Excel 2007
Web MLE21301 Excel 2007: 1 Getting Started Web MLE21302 Excel 2007: 2 Creating a
Worksheet Web MLE21303 Excel 2007: 3 Formatting Data Web MLE21304 Excel 2007: 4 Editing and Printing
Worksheets Web MLE21305 Excel 2007: 5 Managing
Worksheets Web MLE21306 Excel 2007: 6 Using Charts and
Objects Web SKE00115 Getting Started with Excel 2007 Web SKE00116 Manipulating and Formatting Data
and Worksheets Web SKE00117 Reviewing and Printing in Excel
2007 Web SKE00118 Excel 2007 Formulas and
Functions Web SKE00119 Excel 2007 Charts, Pictures,
Themes, and Styles
Microsoft Office 2007: Advanced Excel
CD/Web IP8430 Using Advanced Features of MS Excel 2007
Web MLE21401 Excel 2007 Advanced: 1 Filtering and Sorting Data
Web MLE21402 Excel 2007 Advanced: 2 Using Pivot Tables
Web MLE21403 Excel 2007 Advanced: 3 Working with Functions
Web MLE21404 Excel 2007 Advanced: 4 Using Data Analysis Tools
Web MLE21405 Excel 2007 Advanced: 5 Automating with VBA Macros
Web MLE21406 Excel 2007 Advanced: 6 Adding Connections and Importing Data
Web SKE00120 Advanced Formatting in Excel 2007
Web SKE00121 Advanced Data Management in Excel 2007
Web SKE00122 Advanced Customization in Excel 2007
Microsoft Office 2007: Excel for the Power User
Web SKE00123 Analyzing Data in Excel 2007 Web SKE00124 Protecting and Sharing Excel 2007
Workbooks
Web SKE00125 Exchanging Data with Excel 2007
Microsoft Office 2007: PowerPoint
CD/Web IP8440 Getting Started with MS PowerPoint 2007
Web MLE23201 PowerPoint 2007: 1 Getting Started
Web MLE23202 PowerPoint 2007: 2 Developing a Presentation
Web MLE23203 PowerPoint 2007: 3 Design Elements
Web MLE23204 PowerPoint 2007: 4 Inserting Shapes
Web MLE23205 PowerPoint 2007: 5 Formatting Shapes
Web MLE23206 PowerPoint 2007: 6 Clip Art, Pictures, and WordArt
Web MLE23207 PowerPoint 2007: 7 SmartArt Graphics
Web MLE23208 PowerPoint 2007: 8 Charts and Tables
Web SKE00126 Getting Started with PowerPoint 2007
Web SKE00127 Adding Graphics to Presentations in PowerPoint 2007
Web SKE00128 Adding Multimedia and Animations to Presentations
Microsoft Office 2007: Advanced PowerPoint
CD/Web IP8450 Advanced Features of MS PowerPoint 2007
Web SKE00129 Creating Custom Slide Shows in PowerPoint 2007
Web SKE00130 Distributing Presentations in PowerPoint 2007
Microsoft Office 2007: Outlook
CD/Web IP8460 Fundamentals of MS Outlook 2007
Web MLE22701 Outlook 2007: 1 Sending and Receiving E-Mail
Web SKE00131 Getting Started with Outlook 2007 Web SKE00132 Formatting and Managing E-mail
in Outlook 2007 Web SKE00133 Using the Calendar in Outlook
2007 Web SKE00134 Using Contacts, Tasks, Notes, and
Customizing the Interface in Outlook 2007
Web SKE00135 Completing Searches, Printing Items, and Working with RSS Feeds in Outlook 2007
Microsoft Office 2007: Advanced Outlook
CD/Web IP8480 Advanced Features of MS Outlook 2007
Web SKE00136 Customizing Outlook 2007 and Using the Journal
Web SKE00137 Configuring Rules, Alerts, and Junk E-mail Settings in Outlook 2007
Web SKE00138 Working with SharePoint, Calendars, and Forms in Outlook 2007
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Microsoft Office 2007: Outlook for the Power User
Web SKE00139 Data Security, Archiving, and Working Offline in Outlook 2007
Web SKE00140 Instant, Text, and Unified Messaging in Outlook 2007
Web SKE00141 Business Contact Manager with Outlook 2007
Web SKE00143 SharePoint 2007 Essentials Web SKE00144 Creating and Managing Personal
Sites and Searches in SharePoint 2007
Microsoft Office 2007: Access
CD/Web IP8500 Getting Started with Microsoft Office Access 2007
CD/Web IP8510 Working with Microsoft Office Access 2007
Web MLE20301 Access 2007: 1 Introduction to Access
Web MLE20302 Access 2007: 2 Creating Tables Web MLE20303 Access 2007: 3 Working with
Tables Web MLE20304 Access 2007: 4 Creating Forms Web MLE20305 Access 2007: 5 Creating Reports Web MLE20306 Access 2007: 6 Creating Queries
and Filters Web SKE00920 Getting Started with Access 2007 Web SKE00921 Basic Access 2007 Tables Web SKE00922 Basic Access 2007 Forms Web SKE00923 Queries and Reports in Access
2007
Microsoft Office 2007: Access for the Po
Web SKE00926 Programmability and Administration in Access 2007
Web SKE00927 Database Administration in Access 2007
Microsoft Office 2007: Advanced Access
CD/Web IP8520 Advanced Features of Microsoft Office Access 2007
Web MLE20401 Access 2007 Advanced: 1 Expressions and Queries
Web MLE20402 Access 2007 Advanced: 2 PivotTables, PivotCharts, and Graphs
Web MLE20403 Access 2007 Advanced: 3 Macros and Data Imports/Exports
Web SKE00924 Importing and Exporting Data and Data Presentation in Access 2007
Web SKE00925 Advanced Data Management in Access 2007
Microsoft Office 2007: Project
CD/Web IP8530 Fundamentals of Microsoft Office Project 2007
CD/Web IP8540 Working with Microsoft Office Project 2007
Web SKE00142 Creating and Designing a Project
Microsoft Office 2007: Advanced Project
CD/Web IP8550 Advanced Features of Microsoft Office Project 2007
Microsoft Office 2007: SharePoint
Web MLE23701 SharePoint 2007: 1 Getting Organized
Web MLE23702 SharePoint 2007: 2 Managing Documents
Web MLE23703 SharePoint 2007: 3 Using Libraries and Lists
Web MLE23704 SharePoint 2007: 4 Creating Pages, Workspaces, and Sites
Web MLE23705 SharePoint 2007: 5 Integrating with Microsoft Office
Web MLE23706 SharePoint 2007: 6 Managing Records and Web Content
Web MLE23707 SharePoint 2007: 7 Using Advanced Features
Microsoft Office 2003
Microsoft Office 2003: Getting Started
Web SKE00441 Introduction to Microsoft Office 2003
Web SKE00442 Formatting and printing files in Office 2003
Microsoft Office 2003: New Features
Web MLE22201 Office 2003 - What's New: 1 New Features
Web MLE22202 Office 2003 - What's New: 2 Changes in Applications
Web SKE00156 Microsoft Office 2003: New Features for End Users
Web SKE00157 Microsoft Office 2003: New Features for Outlook Users
Web SKE00158 Microsoft Office 2003: New Applications
Web SKE00159 Microsoft Office 2003: New Features for Advanced Users
Microsoft Office 2003: Word
CD/Web IP7040 Getting Started w/ Word 2003 Web MLE24501 Word 2003: 1 Introduction to Word Web MLE24502 Word 2003: 2 Navigating, Editing,
and Working with Text Blocks Web MLE24503 Word 2003: 3 Spell Checking,
Print Preparation, and Other Tips Web MLE24505 Word 2003: 5 Formatting Tabs,
Pages, and Documents Web MLE24506 Word 2003: 6 Styles, Templates,
and Formatting Tips Web MLE24507 Word 2003: 7 Borders, Tables,
and Columns Web MLE24508 Word 2003: 8 Lists, Images, and
Art Web SKE00160 Getting Started with Word 2003 Web SKE00161 Working with text and paragraphs
in Word 2003 Web SKE00162 Structuring, editing, saving, and
opening documents in Word 2003 Web SKE00163 Printing, Help, and Automated
Formatting in Word 2003 Web SKE00164 Working with Documents in Word
2003 Web SKE00165 Working with Tables and Media
Features in Word 2003
Microsoft Office 2003: Advanced Word
CD/Web IP7050 Advanced Features of Word 2003
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Web SKE00166 Advanced Formatting in Word 2003
Web SKE00167 Advanced Document Navigation in Word 2003
Web SKE00168 Advanced Data Manipulation Features in Word 2003
Web SKE00169 Using Tables, Charts, and Graphics in Word 2003
Web SKE00170 Advanced Document Features in Word 2003
Web SKE00171 Collaborative Features in Word 2003
Microsoft Office 2003: Excel
CD/Web IP7060 Getting Started With Excel 2003 Web MLE21101 Excel 2003: 1 Getting Started Web MLE21102 Excel 2003: 2 Creating a
Spreadsheet Web MLE21103 Excel 2003: 3 Formatting Data Web MLE21104 Excel 2003: 4 Editing and Printing
Worksheets Web MLE21105 Excel 2003: 5 Managing
Worksheets Web MLE21106 Excel 2003: 6 Charts and
Databases Web MLE21107 Excel 2003: 7 Hypertext and Tips Web SKE00172 Basic Features of Excel 2003 Web SKE00173 Printing and Collaborating in Excel
2003 Web SKE00174 Excel 2003 Formulas and
Functions Web SKE00175 Formatting Data in Excel 2003 Web SKE00176 Excel 2003 Chart and Multimedia
Features
Microsoft Office 2003: Advanced Excel
CD/Web IP7070 Managing Worksheets and Customizing Excel 2003
Web SKE00177 Advanced Customization in Excel 2003
Web SKE00178 Advanced formatting in Excel 2003
Web SKE00179 Advanced Data Management in Excel 2003
Web SKE00180 Advanced Data Analysis in Excel 2003
Web SKE00181 Advanced Validation and Collaboration in Excel 2003
Web SKE00182 Advanced Data Exchange in Excel 2003
Microsoft Office 2003: PowerPoint
CD/Web IP8020 Getting Started w/ PowerPoint 2003
Web MLE23101 PowerPoint 2003: 1 Introduction to PowerPoint
Web MLE23102 PowerPoint 2003: 2 Completing the Presentation
Web MLE23103 PowerPoint 2003: 3 Maximizing Presentation Effectiveness
Web MLE23104 PowerPoint 2003: 4 Color, Masters and Templates
Web MLE23105 PowerPoint 2003: 5 Drawings, Charts, Sound and Video
Web MLE23106 PowerPoint 2003: 6 Animation, Web Pages and Collaboration
Web SKE00511 Creating Basic Presentations using PowerPoint 2003
Web SKE00512 Slide Layout and Design in PowerPoint 2003
Web SKE00513 Using Visuals in PowerPoint 2003 Presentations
Web SKE00514 Finalizing PowerPoint 2003 presentations
Microsoft Office 2003: Advanced PowerPoint
Web SKE00515 Customizing PowerPoint 2003 Presentations
Web SKE00516 Preparing PowerPoint 2003 Presentations for Effective Delivery
Web SKE00517 Running, Broadcasting, and Reviewing PowerPoint 2003 Presentations
Web SKE00518 Settings, Customization, and Office 2003 Integration with PowerPoint 2003
Microsoft Office 2003: Outlook
CD/Web IP7100 Intro. to Outlook 2003 Web MLE22601 Outlook 2003: 1 Getting Started Web MLE22602 Outlook 2003: 2 Managing
Messages Web MLE22603 Outlook 2003: 3 Contacts and
Calendar Entries Web MLE22604 Outlook 2003: 4 Tasks, Notes, and
Journal Entries Web MLE22605 Outlook 2003: 5 Newsgroups and
Outlook Web Access Web MLE22606 Outlook 2003: 6 Collaboration and
Security Web MLE22607 Outlook 2003: 7 Personalizing
Outlook and Other Tips Web SKE00411 Sending and Receiving Messages
in Outlook 2003 Web SKE00412 Formatting and Managing
Messages in Outlook 2003 Web SKE00413 Scheduling events, Appointments,
and meetings in Outlook 2003 Web SKE00414 Using Task Lists, Contact Lists,
and Notes in Outlook 2003
Microsoft Office 2003: Advanced Outlook
CD/Web IP7110 Outlook 2003 Proficient User Web SKE00421 Customizing E-mail, Views,
Navigation, and E-mail Accounts in Outlook 2003
Web SKE00422 Tracking, Categorizing, Searching, and Printing in Outlook 2003
Web SKE00423 Configuring Rules, Alerts, and Junk Mail Settings in Outlook 2003
Web SKE00424 Sharing Folders, Schedules, and Contacts and Using SharePoint Data in Outlook 2003
Microsoft Office 2003: Outlook for the Power User
Web SKE00431 Data Security in Outlook 2003 Web SKE00432 Archiving and Storing Data, and
Using IRM in Outlook 2003 Web SKE00433 Working in Outlook 2003 from
Multiple Locations Web SKE00434 Newsreaders, Online Meetings,
Instant Messaging, and Faxing Information in Outlook 2003
Web SKE00435 Customizing Toolbars and Commands and Creating Forms in Outlook 2003
Web SKE00436 Outlook 2003 and Business Contact Manager
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Microsoft Office 2003: Access
CD/Web IP8030 Getting Started with Access 2003 Web MLE20201 Access 2003: 1 Introduction to
Access Web MLE20202 Access 2003: 2 Designing and
Building Tables Web MLE20203 Access 2003: 3 Enhanced Tables
and Datasheets Web MLE20204 Access 2003: 4 Searches and
Queries Web MLE20205 Access 2003: 5 Advanced Queries
and Calculations Web MLE20206 Access 2003: 6 Access Report
System Web MLE20207 Access 2003: 7 The Internet,
Forms, and the Analyzer Web SKE00187 Getting Started with Access 2003 Web SKE00188 Basic Access 2003 Tables Web SKE00189 Basic Access 2003 Forms Web SKE00190 Using Queries and Reports in
Access 2003 Web SKE00191 Personalizing and Maintaining
Access 2003
Microsoft Office 2003: Advanced Access
Web SKE00192 Enhancing Tables, Forms, and Reports in Access 2003
Web SKE00193 Advanced Querying in Access 2003
Web SKE00194 Working with Data and Presentation in Access 2003
Web SKE00195 Access 2003 and the Web Web SKE00196 Access 2003 Programmability Web SKE00197 Database Administration in
Access 2003
Microsoft Office 2003: FrontPage
Web SKE00481 Getting Started with FrontPage 2003
Web SKE00482 Working with graphics, hyperlinks and tables in FrontPage 2003
Web SKE00483 Working with Web Sites in FrontPage 2003
Web SKE00484 Organizing Content Using Templates and Frames in FrontPage 2003
Web SKE00485 Structuring and Publishing Web Sites in FrontPage 2003
Microsoft Office 2003: Advanced FrontPage
Web SKE00491 Working with Code in FrontPage 2003
Web SKE00492 Importing and Working with Data in FrontPage 2003
Web SKE00493 Enhancing Web Sites with Advanced FrontPage 2003 Features
Web SKE00494 Administering Web Sites in FrontPage 2003
Web SKE00495 Using Windows SharePoint Services and FrontPage 2003
Microsoft Office 2003: Project Professional
Web MLE23401 Project 2003: 1 Learning the Basics
Web MLE23402 Project 2003: 2 Setting Up a Project
Web MLE23403 Project 2003: 3 Managing Project Files
Web MLE23404 Project 2003: 4 Creating a Task List
Web MLE23405 Project 2003: 5 Scheduling Tasks Web MLE23406 Project 2003: 6 Viewing a
Schedule Web MLE23407 Project 2003: 7 Defining
Resources and Costs Web MLE23408 Project 2003: 8 Assigning
Resources and Costs Web MLE23409 Project 2003: 9 Tracking a Project Web MLE23410 Project 2003:10 Analyzing
Progress and Revising the Schedule
Web SKE00451 Creating and Defining a Project Web SKE00452 Specifying and Assigning
Resources Web SKE00453 Tracking and Reporting Progress
Microsoft Office 2003: Advanced Project Professional
Web SKE00471 Advanced Customization Web SKE00472 Sharing Project Data and Working
with Macros Web SKE00473 Organizing and Managing Project
Information Web SKE00474 Working Collaboratively Web SKE00475 Enterprise Project Management Web SKE00476 Advanced Analysis of your Project
Microsoft Office 2003: Publisher
CD/Web IP7120 Microsoft Publisher 2003 Web SKE00501 Getting Started with Publisher
2003 Web SKE00502 Working with Text Boxes, Text,
and Tables in Publisher 2003 Web SKE00503 Printing and Working with
Graphics and Objects in Publisher 2003
Web SKE00504 Working with E-mail and Web Sites in Publisher 2003
Web SKE00505 Working with Mail and Catalog Merges in Publisher 2003
Web SKE00506 Advanced Design Techniques and Printing with Publisher 2003
Microsoft Office 2003: Visio for Beginners
Web SKE00461 Creating Diagrams with Visio 2003 Web SKE00462 Developing Diagrams with Visio
2003 Web SKE00463 Visio 2003 and Other Programs
Microsoft Office 2003: SharePoint
Web MLE23601 SharePoint 2003: 1 SharePoint Basics
Web MLE23602 SharePoint 2003: 2 Standard Libraries and Lists
Web MLE23603 SharePoint 2003: 3 Advanced SharePoint Features
Web MLE23604 SharePoint 2003: 4 Site Administration Basics
Web MLE23605 SharePoint 2003: 5 Advanced Administration Functions
Microsoft Office XP
Microsoft Project 2002: Advanced
Web SKE00531 Data Sources, Templates, and Customization in Project 2002
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Web SKE00532 Workgroup, Collaboration, and Advanced Reporting Options in Project 2002
Microsoft Project 2002: Beginners
Web SKE00521 Getting Started with Project 2002 Web SKE00522 Up and Running with Project 2002 Web SKE00523 Tracking and Reporting with
Project 2002
Microsoft Office XP: Common Features Across Office Applications
Web SKE00321 Common Features in Microsoft Office XP
Microsoft Office XP: New Features for End-Users
Web MLE22401 Office XP Upgrade: 1 Getting Around in the New Interface
Web MLE22402 Office XP Upgrade: 2 New Options and Tools
Web MLE22403 Office XP Upgrade: 3 Application Changes
Web SKE00361 New and Enhanced Features for End-Users in Office XP
Microsoft Office XP: New Office-wide Features
Web SKE00351 New Features Review of Microsoft Office XP
Microsoft Office XP: New Features for Advanced Users
Web SKE00331 Office XP for the Advanced User
Microsoft Office XP: Word 2002
CD/Web CC2240 Microsoft Word 2002 Training CD/Web IP6030 Getting Started with Word 2002 Web MLE24401 Word 2002: 1 Managing
Documents Web MLE24402 Word 2002: 2 Working with Text Web MLE24403 Word 2002: 3 Formatting
Paragraphs Web MLE24404 Word 2002: 4 Page Format and
Printing Web MLE24405 Word 2002: 5 Tables and Other
Objects Web SKE00311 Creating Documents in Word 2002 Web SKE00312 Working with Documents in Word
2002
Microsoft Office XP: Advanced Word 2002
CD/Web IP6040 Advanced Features of Word 2002 CD/Web IP6050 Designing Documents and
Presenting Data CD/Web IP6060 Managing Large and Collaborative
Documents Web SKE00271 Advanced Formatting and
Navigation in Word 2002 Web SKE00272 Advanced Document Features in
Word 2002 Web SKE00273 Collaborative Features in Word
2002
Microsoft Office XP: Excel 2002
CD/Web CC2260 Microsoft Excel 2002 Training CD/Web IP5030 Getting Started with Excel 2002 Web MLE21001 Excel 2002: 1 Working with Cells Web MLE21002 Excel 2002: 2 Working with Files Web MLE21003 Excel 2002: 3 Formatting
Worksheets Web MLE21004 Excel 2002: 4 Page Setup and
Printing Web MLE21005 Excel 2002: 5 Worksheets and
Workbooks Web MLE21006 Excel 2002: 6 Formulas and
Functions Web MLE21007 Excel 2002: 7 Charts and Objects Web SKE00152 Basic Features of Excel 2002 Web SKE00153 Optimizing Excel 2002
Microsoft Office XP: Advanced Excel 2002
CD/Web IP5040 Data Management and Analysis with Excel 2002
CD/Web IP5050 Using Advanced Data Management Techniques
CD/Web IP5060 Enhancing and Securing Data Web SKE00154 Advanced Data Management in
Excel 2002 Web SKE00155 Advanced Data Manipulation and
Analysis in Excel 2002
Microsoft Office XP: PowerPoint 2002
CD/Web CC2290 Microsoft PowerPoint 2002 Training
CD/Web IP6000 Getting Started with PowerPoint 2002
Web MLE23001 PowerPoint 2002: 1 Presentations Web MLE23002 PowerPoint 2002: 2 Layout and
Text Web MLE23003 PowerPoint 2002: 3 Graphics and
Tables Web MLE23004 PowerPoint 2002: 4 Custom
Slides Web MLE23005 PowerPoint 2002: 5 Showing
Slides Web SKE00301 Creating Presentations using
PowerPoint 2002
Microsoft Office XP: Advanced PowerPoint 2002
CD/Web IP6010 Advanced Features of PowerPoint 2002
Web SKE00261 Customizing, Running, and Broadcasting PowerPoint 2002 Presentations
Web SKE00262 PowerPoint 2002 Customization and Office XP Integration
Microsoft Office XP: Outlook 2002
CD/Web CC2280 Microsoft Outlook 2002 Training CD/Web IP5070 Getting Started with Outlook 2002 Web MLE22501 Outlook 2002: 1 Navigating in
Outlook Web MLE22502 Outlook 2002: 2 Reading and
Sending Messages Web MLE22503 Outlook 2002: 3 Customizing and
Organizing Messages Web MLE22504 Outlook 2002: 4 Using the
Calendar Web MLE22505 Outlook 2002: 5 Using Tasks and
Notes Web SKE00291 Introducing Outlook 2002
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Microsoft Office XP: Advanced Outlook 2002
CD/Web IP5080 Advanced Features of Outlook 2002
Web SKE00251 Managing Outlook 2002
Microsoft Office XP: Access 2002
CD/Web IP5000 Getting Started with Access 2002 Web MLE20101 Access 2002: 1 Creating
Databases Web MLE20102 Access 2002: 2 Building Tables Web MLE20103 Access 2002: 3 Modifying Tables Web MLE20104 Access 2002: 4 Sorting and
Filtering Web MLE20105 Access 2002: 5 Relationships and
Queries Web MLE20106 Access 2002: 6 Building Forms Web MLE20107 Access 2002: 7 Producing Reports Web MLE20108 Access 2002: 8 Advanced Tasks Web SKE00371 Introduction to Access 2002 Web SKE00372 Intermediate Access 2002
Microsoft Office XP: Advanced Access 2002
CD/Web IP5010 Creating Queries & Forms with Access 2002
CD/Web IP5020 Creating Reports, Charts, & Macros with Access 2002
Web SKE00231 Advanced Database Design in Access 2002
Web SKE00232 Advanced Database Features in Access 2002
Microsoft Office XP: Beginning FrontPage 2002
CD/Web IP6070 Getting Started with FrontPage 2002
CD/Web IP6080 Formatting & Adding Interactivity to Web Sites
Web SKE00281 FrontPage 2002 Basics Web SKE00282 Enhancing and Managing Web
Sites with FrontPage 2002
Microsoft Office XP: Advanced FrontPage 2002
CD/Web IP6090 Advanced Features of FrontPage 2002
Web SKE00241 Building and Modifying Web Sites in FrontPage 2002
Web SKE00242 Enhancing and Publishing Web Sites in FrontPage 2002
Microsoft Office XP: Publisher 2002
CD/Web IP6020 Using Publisher 2002
Microsoft Office XP: Visio 2002
CD/Web IP7000 Diagramming with Microsoft Visio 2002
Web MLE23801 Visio 2002: 1 Using Tools, Commands, Custom Toolbars, and Menus
Web MLE23802 Visio 2002: 2 Working with Objects and Hyperlinks
Web MLE23803 Visio 2002: 3 Using the Shape Menu
Web MLE23804 Visio 2002: 4 Working with Shapes
Web MLE23805 Visio 2002: 5 Defining and Using Styles, Custom Properties and Templates
Web MLE23806 Visio 2002: 6 Working with Pages, Layers, and Stencils
Web MLE23807 Visio 2002: 7 Working with Data Web MLE23808 Visio 2002: 8 Understanding
ShapeSheets Web MLE23809 Visio 2002: 9 Working with
Flowcharts Web MLE23810 Visio 2002:10 Creating Database
Models Web SKE00341 Creating Diagrams in Visio 2002 Web SKE00342 Working with Diagrams in Visio
2002
Microsoft Office 2000
Microsoft Office 2000: Word 2000
Web MLE24201 Word 2000 MOS: 1 Managing Documents
Web MLE24202 Word 2000 MOS: 2 Working with Text
Web MLE24203 Word 2000 MOS: 3 Formatting Paragraphs
Web MLE24204 Word 2000 MOS: 4 Page Format and Printing
Web MLE24205 Word 2000 MOS: 5 Tables and Other Objects
CD/Web WT1210 Microsoft Word 2000 Basic CD/Web WT1220 Microsoft Word 2000 Intermediate
Microsoft Office 2000: Advanced Word 2000
Web MLE24301 Word 2000 MOS Expert: 1 Page Formatting
Web MLE24302 Word 2000 MOS Expert: 2 Managing Documents
Web MLE24303 Word 2000 MOS Expert: 3 Inserting Objects
Web MLE24304 Word 2000 MOS Expert: 4 Advanced Features
Web MLE24305 Word 2000 MOS Expert: 5 Workgroups
CD/Web WT1230 Microsoft Word 2000 Advanced
Microsoft Office 2000: Excel 2000
Web MLE20801 Excel 2000 MOS: 1 Working with Cells
Web MLE20802 Excel 2000 MOS: 2 Working with Files
Web MLE20803 Excel 2000 MOS: 3 Formatting Worksheets
Web MLE20804 Excel 2000 MOS: 4 Page Setup and Printing
Web MLE20805 Excel 2000 MOS: 5 Worksheets and Workbooks
Web MLE20806 Excel 2000 MOS: 6 Formulas and Functions
Web MLE20807 Excel 2000 MOS: 7 Charts and Objects
CD/Web WT1240 Microsoft Excel 2000 Basic CD/Web WT1250 Microsoft Excel 2000 Intermediate
Microsoft Office 2000: Advanced Excel 2000
Web MLE20901 Excel 2000 MOS Expert: 1 Importing and Exporting Data
Web MLE20902 Excel 2000 MOS Expert: 2 Working with Templates, Links, and Report Manager
Web MLE20903 Excel 2000 MOS Expert: 3 Formatting, Sorting, and Filtering Data
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Web MLE20904 Excel 2000 MOS Expert: 4 Naming Ranges, Working with Macros, and Customizing Toolbars
Web MLE20905 Excel 2000 MOS Expert: 5 Validating and Auditing Data
Web MLE20906 Excel 2000 MOS Expert: 6 Analyzing Data and Using PivotTables
Web MLE20907 Excel 2000 MOS Expert: 7 Sharing Work and Adding Security
CD/Web WT1260 Microsoft Excel 2000 Advanced
Microsoft Office 2000: PowerPoint 2000
Web MLE22901 PowerPoint 2000 MOS: 1 Presentations
Web MLE22902 PowerPoint 2000 MOS: 2 Layout and Text
Web MLE22903 PowerPoint 2000 MOS: 3 Graphics and Tables
Web MLE22904 PowerPoint 2000 MOS: 4 Custom Slides
Web MLE22905 PowerPoint 2000 MOS: 5 Showing Slides
CD/Web WT1300 Microsoft PowerPoint 2000 Basic CD/Web WT1310 Microsoft PowerPoint 2000
Advanced
Microsoft Office 2000: Outlook 2000
CD/Web WT1320 Microsoft Outlook 2000 Basic CD/Web WT1330 Microsoft Outlook 2000
Intermediate
Microsoft Office 2000: Access 2000
Web MLE20001 Access 2000 MOS: 1 Creating Databases
Web MLE20002 Access 2000 MOS: 2 Building Tables
Web MLE20003 Access 2000 MOS: 3 Modifying Tables
Web MLE20004 Access 2000 MOS: 4 Sorting and Filtering
Web MLE20005 Access 2000 MOS: 5 Relationships and Queries
Web MLE20006 Access 2000 MOS: 6 Building Forms
Web MLE20007 Access 2000 MOS: 7 Producing Reports
Web MLE20008 Access 2000 MOS: 8 Advanced Tasks
CD/Web WT1270 Microsoft Access 2000 Basic CD/Web WT1280 Microsoft Access 2000
Intermediate CD/Web WT1290 Microsoft Access 2000 Advanced
Microsoft Office 2000: FrontPage 2000
CD/Web IP1190 Basics of FrontPage 2000 CD/Web IP1200 Advanced Features of Frontpage
2000 Web MLE42501 FrontPage 2000: 1 Creating Web
Sites Web MLE42502 FrontPage 2000: 2 Building Pages Web MLE42503 FrontPage 2000: 3 Working with
Images Web MLE42504 FrontPage 2000: 4 Adding Spark
to Your Site
Microsoft Office 2000: Project 2000
CD/Web IP1100 Fundamentals of MS Project 2000
Web MLE23301 Project 2000 MOS: 1 Starting a Project
Web MLE23302 Project 2000 MOS: 2 Scheduling Tasks and Adding Resources
Web MLE23303 Project 2000 MOS: 3 Managing Work and Multiple Projects
Web MLE23304 Project 2000 MOS: 4 Using Project Central
Web MLE23305 Project 2000 MOS: 5 Customizing the Project
Web MLE23306 Project 2000 MOS: 6 Creating Reports and Exporting Data
Microsoft Office 2000: Advanced Project 2000
CD/Web IP1110 Advanced Features of MS Project 2000
Microsoft Office 2000: Publisher 2000
CD/Web IP2050 Basics of Publisher 2000
Microsoft Office 2000: Introduction to Office 2000
Web MLE22101 Office 2000: 1 Getting Started Web MLE22102 Office 2000: 2 Editing Text and
Printing Web MLE22103 Office 2000: 3 Text and Document
Formats Web MLE22104 Office 2000: 4 Introduction to
Word Web MLE22105 Office 2000: 5 Introduction to
Excel Web MLE22106 Office 2000: 6 Introduction to
Outlook Web MLE22107 Office 2000: 7 Introduction to
PowerPoint Web MLE22108 Office 2000: 8 Introduction to
Access
Microsoft Office 97
Microsoft Access 97
CD/Web WT1450 Microsoft Access 97 Basic CD/Web WT1460 Microsoft Access 97 Intermediate CD/Web WT1470 Microsoft Access 97 Advanced
Microsoft Excel 97
CD/Web WT1420 Microsoft Excel 97 Basic CD/Web WT1430 Microsoft Excel 97 Intermediate CD/Web WT1440 Microsoft Excel 97 Advanced
Microsoft Outlook 98
CD/Web WT1500 Microsoft Outlook 98 Basic CD/Web WT1510 Microsoft Outlook 98 Advanced
Microsoft PowerPoint 97
CD/Web WT1480 Microsoft PowerPoint 97 Basic CD/Web WT1490 Microsoft PowerPoint 97
Advanced
Microsoft Project 98
CD/Web WT2470 Microsoft Project 98 Basic CD/Web WT2480 Microsoft Project 98 Intermediate CD/Web WT2490 Microsoft Project 98 Advanced
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Microsoft Word 97
CD/Web WT1390 Microsoft Word 97 Basic CD/Web WT1400 Microsoft Word 97 Intermediate CD/Web WT1410 Microsoft Word 97 Advanced
Professional and
Business Skills
Business Strategy and Operations
Business Law
Fundamentals of Business Law
n/a SK61910 Competitive Intelligence - Implementing a Competitive Intelligence System
Web SKE60281 A Manager's Introduction to Business Law
Web SKE60282 Contracts in Commercial Transactions
Web SKE60283 Employment and Labor Law Web SKE60284 American Business Formations in
the 21st Century Web SKE60285 Intellectual Property and
Proprietary Rights Web SKE60286 Lawsuits and Negotiations
Marketing
Competitive Marketing Strategies
Web SKE60551 Competitive Strategies for a New Marketplace
Web SKE60552 Surpassing the Competition
Internet Marketing
n/a MLE14320 (NEW) Internet Marketing: 1 The New Rules of Marketing
n/a MLE14321 (NEW) Internet Marketing: 2 Building a New Rules Marketing Strategy
n/a MLE14322 (NEW) Internet Marketing: 3 Developing a Content-Rich Web Site
n/a MLE14323 (NEW) Internet Marketing: 4 Online Marketing Tactics
Online Branding Strategy
Web SKE60541 Introduction to Online Branding Web SKE60542 The Online Branding Environment Web SKE60543 Strategies for Building an Online
Brand
Prime Marketing eBusiness
Web PL1123 Branding Your Internet Identity: eMarketing Overview
Web PL1124 Branding Your Internet Identity: Define Your Core Business
Web PL1125 Branding Your Internet Identity: Develop an Online Identity
Web PL1126 Branding Your Internet Identity: Form Strategic Alliances
Web PL1127 Scoping Your Internet Project: Evaluate Statistics
Web PL1128 Scoping Your Internet Project: Research Accurate Data
Web PL1129 Scoping Your Internet Project: Select Your Web Team
Web PL1130 Scoping Your Internet Project: Create an eMarketing Budget
Product Management Essentials
Web SKE60561 Introduction to Product Management
Web SKE60562 Developing a New-product Strategy
Web SKE60563 Pricing and Profitability for Product Managers
Strategic Brand Management
Web SKE60100 Introduction to Brand Management Web SKE60101 Building Brand Equity Web SKE60102 Managing the Creative Elements
of Brands Web SKE60103 Promoting Your Brand to
Consumers Web SKE60104 Evaluating Brand Effectiveness Web SKE60105 Managing and Maintaining Brand
Equity
Strategic Marketing in Action
Web SKE60247 Analyzing the Market Web SKE60248 Competitive Factors in Strategic
Marketing Web SKE60249 Writing a Marketing Plan: Phase 1 Web SKE60250 Writing the Marketing Plan:
Creative Strategy Web SKE60251 Creating a Marketing Campaign Web SKE60252 Marketing Management Web SKE60253 Financial Analysis for Successful
Marketing Web SKE60257 Elements of Marketing Strategy
Operations
Certified Manager of Quality/Organizational Excellence
Web SKE60441 Leadership Web SKE60442 Team Dynamics Web SKE60443 Developing and Deploying
Strategic Plans Web SKE60444 Managerial Skills and Abilities Web SKE60445 Communication Skills and Project
Management Web SKE60446 Quality Systems, Models, and
Theories Web SKE60447 Problem Solving and Process
Management Tools Web SKE60448 Measurement: Assessment and
Metrics Web SKE60449 Customer Focused Management Web SKE60450 Supply Chain Management Web SKE60451 Training and Development
ISO 9000:2000 Overview
Web SKE60237 The Who, What & Why of ISO 9000:2000
Web SKE60238 Building a Quality Management System
Web SKE60239 Quality-minded Management
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Web SKE60240 Customer Satisfaction Through Resource Management
Web SKE60241 Processes for Quality Products and Services
Web SKE60242 Continual Quality Improvement Web SKE60243 Steps for Successful ISO
Registration Web SKE60244 Transitioning from ISO 9000:1994
to ISO 9001:2000
Lean Manufacturing
Web SKE60311 Lean Logic Web SKE60312 Lean Value Web SKE60313 Lean Techniques Web SKE60314 Lean Strategies Web SKE60315 Final Exam: Lean Manufacturing
Logistics Management
Web SKE60411 Overview of Logistics Management
Web SKE60412 Inventory Management Web SKE60413 Supply Chain Management
Managing Customer-Driven Process Improvement
Web SKE60291 Why Customer Driven? Web SKE60292 Identifying What the Customer
Wants Web SKE60293 Translating Requirements into
Process Goals Web SKE60294 Understanding Processes Web SKE60295 Implementing Improvements Web SKE60296 Managing Process Improvements Web SKE60297 Managing Customer-Driven
Process Improvement Simulation
Six Sigma Black Belt (2007 BOK): Analyze
Web SKE62001 (NEW) Correlation and Regression Analysis in Six Sigma
Web SKE62002 (NEW) Multivariate Analysis and Attribute Data Analysis in Six Sigma
Web SKE62003 (NEW) Hypothesis Testing Concepts and Tests for Means in Six Sigma
Web SKE62011 (NEW) Tests for Variances and Proportions, ANOVA, and Chi-square Tests in Six Sigma
Web SKE62012 (NEW) Nonparametric Tests in Six Sigma Analysis
Six Sigma Black Belt (2007 BOK): Define
Web SKE62021 (NEW) Using Voice of the Customer in Six Sigma
Web SKE62022 (NEW) Developing Project Charters and Tracking Six Sigma Projects
Six Sigma Black Belt (2007 BOK): Design for Six Sigma (DFSS) Frameworks and Methodologies
Web SKE62031 (NEW) Common Design for Six Sigma Methodologies, Design for X, and Robust Design
Six Sigma Black Belt (2007 BOK): Enterprise-Wide Deployment
Web SKE62041 (NEW) Lean and Six Sigma
Web SKE62042 (NEW) Six Sigma Projects and the Black Belt Role
Web SKE62043 (NEW) Six Sigma Leadership and Change Management
Six Sigma Black Belt (2007 BOK): Improve
Web SKE62051 (NEW) Improvement Methods and Implementation Issues in Six Sigma
Six Sigma Black Belt (2007 BOK): Measure
Web SKE62061 (NEW) Process Characteristics for Six Sigma
Web SKE62062 (NEW) Data Collection and Measurement in Six Sigma
Web SKE62063 (NEW) Six Sigma Measurement Systems
Web SKE62064 (NEW) Basic Statistics and Graphical Methods for Six Sigma
Web SKE62065 (NEW) Probability for Six Sigma Web SKE62066 (NEW) Process Capability for Six
Sigma
Six Sigma Black Belt (2007 BOK): Organizational Process Management and Measures
Web SKE62071 (NEW) Critical Requirements and Benchmarking for Six Sigma
Web SKE62072 (NEW) Business Performance and Financial Measures in Six Sigma
Six Sigma Black Belt (2007 BOK): Team Management
Web SKE62081 (NEW) Forming Project Teams for Six Sigma
Web SKE62082 (NEW) Motivation and Communication in Six Sigma Teams
Web SKE62083 (NEW) Managing Six Sigma Team Performance
Six Sigma Black Belt: Deployment
Web SKE60321 Six Sigma and the Corporate Enterprise
Web SKE60322 Leadership in Six Sigma Web SKE60323 Organizational Goals and
Objectives Web SKE60324 History of Organizational
Improvement and the Foundations of Six Sigma
Web SKE60325 Overview of Business Process Management
Web SKE60326 The Importance of Metrics to Six Sigma
Six Sigma Black Belt: Design for Six Sigma Black Belt
Web SKE60395 Quality Function Deployment (QFD)
Web SKE60396 Robust Design and Process Web SKE60397 Failure Mode and Effect Analysis Web SKE60398 Design for X (DFX) Web SKE60399 Special Design Tools
Six Sigma Black Belt: The Analyze Phase
Web SKE60381 Exploratory Data Analysis Web SKE60382 Hypothesis Testing Web SKE60383 Common Tests Web SKE60384 Variance, Contingency Tables,
and Nonparametric Tests
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Six Sigma Black Belt: The Control Phase
Web SKE60371 Six Sigma--Statistical Process Control
Web SKE60372 Control Charts and the Pre-control Process
Web SKE60373 Six Sigma--Lean Tools for Control Web SKE60374 Six Sigma--Measurement System
Re-analysis
Six Sigma Black Belt: The Define Phase
Web SKE60331 Define the Six Sigma Opportunity Web SKE60332 The Six Sigma Project Charter
and Plan Web SKE60333 Six Sigma Team Leadership Web SKE60334 Six Sigma Team Dynamics and
Performance Web SKE60335 The Six Sigma Change Agent Web SKE60336 Six Sigma Management and
Planning Tools Web SKE60337 Six Sigma and the Voice of the
Customer Web SKE60338 Six Sigma and Critical Customer
Requirements Web SKE60339 Defining and Mapping the Six
Sigma Process Web SKE60340 Scoping the Six Sigma Project
Six Sigma Black Belt: The Improve Phase
Web SKE60361 Design of Experiments (DOE) Web SKE60362 Design and Analysis Web SKE60363 Taguchi and Quality Improvement Web SKE60364 Experimenting for Process
Improvement
Six Sigma Black Belt: The Lean Enterprise
Web SKE60391 Lean Concepts Web SKE60392 Non-value added Steps and Tasks Web SKE60393 Lean Tools Web SKE60394 Total Productive Maintenance
(TPM)
Six Sigma Black Belt: The Measurement Phase
Web SKE60351 Process Analysis and Documentation
Web SKE60352 Probability and Statistics Web SKE60353 Collecting and Summarizing Data Web SKE60354 Properties and Applications of
Probability Distributions Web SKE60355 Measurement Systems Web SKE60356 Analyzing Process Capability Web SKE60357 Calculating Process Capability
Six Sigma Green Belt: Analyze
Web SKE62101 (NEW) Exploratory Data Analysis in Six Sigma
Web SKE62102 (NEW) Introduction to Hypothesis Testing and Testing for Means in Six Sigma
Web SKE62103 (NEW) Hypothesis Tests for Variances, Proportions, ANOVA, and Chi-Square in Six Sigma
Six Sigma Green Belt: Define
Web SKE62111 (NEW) Processes and Customer Analysis in Six Sigma Projects
Web SKE62112 (NEW) Basics of Six Sigma Projects and Teams
Web SKE62113 (NEW) Tools for Planning and Managing Six Sigma Project Opportunities
Web SKE62114 (NEW) Using Six Sigma Analysis Tools and Metrics for Project Decisions
Six Sigma Green Belt: Improve and Control
Web SKE62121 (NEW) Design of Experiments and Validation of Solutions in Six Sigma
Web SKE62122 (NEW) Statistical Process Control and Control Plans in Six Sigma
Web SKE62123 (NEW) Using Basic Control Charts in Six Sigma
Six Sigma Green Belt: Measure
Web SKE62131 (NEW) Modeling and Analyzing Processes in Six Sigma
Web SKE62132 (NEW) Statistics and Probability in Six Sigma
Web SKE62133 (NEW) Data Classification and Collection in Six Sigma
Web SKE62134 (NEW) Summarizing and Presenting Data in Six Sigma
Web SKE62135 (NEW) Probability Distributions and Measurement Systems Analysis in Six Sigma
Web SKE62136 (NEW) Measuring Process Capability and Performance in Six Sigma
Six Sigma Green Belt: Six Sigma and the Organization
Web SKE62141 (NEW) Six Sigma and Lean in the Organization
Web SKE62142 (NEW) Design for Six Sigma in the Organization
Six Sigma Team Implementation
Web SKE60301 Six Sigma: Reducing Variation to Improve Quality
Web SKE60302 Six Sigma: Listening to the Voice of the Customer
Web SKE60303 Six Sigma DMAIC: Defining the Problem
Web SKE60304 Six Sigma DMAIC: Measuring the Process
Web SKE60305 Six Sigma DMAIC: Analyzing the Data
Web SKE60306 Six Sigma DMAIC: Analyzing the Process
Web SKE60307 Six Sigma DMAIC: Improving the Process
Web SKE60308 Six Sigma DMAIC: Controlling the Improved Process
Web SKE60309 Final Exam: Six Sigma Team Implementation
Six Sigma Video Series
Web MLE11001 Six Sigma (Videos): 1 Six Sigma Fundamentals
Web MLE11002 Six Sigma (Videos): 2 Six Sigma Deployment Roadmap
Web MLE11003 Six Sigma (Videos): 3 Lasting Six Sigma
Six Sigma: Champion Training
Web SKE60400 Introduction to Six Sigma
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Web SKE60401 Six Sigma Process Improvement Web SKE60402 Six Sigma Projects and Project
Teams Web SKE60403 Managing and Deploying Six
Sigma
Supply Chain Management
Web SKE60431 The Fundamentals of Supply Chain Management
Web SKE60432 Supply Chain Management Strategies
Web SKE60433 Supply Chain Planning and Inventory Management
Web SKE60434 Supply Chain Management and e-Business
Web SKE60435 Supply Chain Transportation and Facility Design
Strategic Planning
Global Business Videos Series
Web MLE10201 Global Business (Videos): 1 Communicating Across Cultures
Web MLE10202 Global Business (Videos): 2 Global Work
Web MLE10203 Global Business (Videos): 3 Global Work in China (Interview)
Web MLE10204 Global Business (Videos): 4 Presenting Globally
Web MLE10205 Global Business (Videos): 5 The Influence Edge in Cross-Cultural Situations
Moving From an Operational Manager to a Strategic Thinker
Web SKE60511 Thinking Strategically Web SKE60512 Sustaining Competitive Advantage Web SKE60513 The Imperatives of Innovation and
Leadership in Strategy Web SKE60514 Planning and Implementing a
Business Strategy Web SKE62201 (NEW) Moving from an
Operational Manager to a Strategic Thinker Simulation
Strategic IT Planning
Web SKE20201 Setting the Stage for IT Success Web SKE20202 Strategic Decision Making Web SKE20203 IT Challenges: Present and Future Web SKE20204 Strategic IT Planning Simulation
Systems Thinking in the 21st Century
Web SKE60501 What is Systems Thinking? Web SKE60502 Building a Healthy System Web SKE60503 Systems-thinking Models and
Thinking Skills Web SKE60504 System Archetypes Web SKE60505 Redesigning Your Organization:
Part 1 Web SKE60506 Redesigning Your Organization:
Part II Web SKE60507 Taking Systems Thinking into
Your Personal Life
The Fundamentals of Globalization
Web SKE60491 Globalization and Our Changing World
Web SKE60492 Globalization and Your Company Web SKE60493 The Process of Globalizing a
Product or Service Web SKE60494 Managing from a Global Viewpoint Web SKE62211 (NEW) The Fundamentals of
Globalization Simulation
Finance, Human Resources and Administration
Administrative Support
Advanced Skills for Administrative Support Professionals
Web SKE60661 Behavior: Putting Your Best Foot Forward
Web SKE60662 Managing Yourself and Those Around You
Web SKE60663 Partnering with Your Boss Web SKE60664 Communicating with Power and
Confidence Web SKE60665 Advanced Administrative Support
Simulation
The Effective Administrative Support Professional
Web SKE60651 Getting Started--The Administrative Support Professional
Web SKE60652 Overview to Effective Business Communication
Web SKE60653 Using Effective Business Communication
Web SKE60654 Administrative Functions Web SKE60655 Advancing Your Administrative
Career Web SKE60656 Effective Administrative Support
Professional Simulation
Finance & Accounting
Accounting 101
Web SKE60571 Accounting Fundamentals Web SKE60572 Accrual Accounting Procedures Web SKE60573 Accounting Systems and Closing
Activities Web SKE60574 Accounting for Cash Control Web SKE60575 Accounting for Merchandising
Businesses Web SKE60576 Final Exam: Accounting 101
Accounting 102
Web SKE60611 Accounting for Partnerships Web SKE60612 Accounting for Corporations Web SKE60613 Analyzing Cash Flow Statements Web SKE60614 Master Budgets Web SKE60615 Final Exam: Accounting 102
Advanced Business Finance
Web SKE60601 Introduction to Advanced Finance Web SKE60602 Investment Project Analysis and
Selection Web SKE60603 Raising Capital and Financing
Decisions Web SKE60604 Managing Working Capital Web SKE60605 Corporate Restructuring Web SKE60606 Financial Risk Management Web SKE60607 International Finance
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Web SKE60608 Final Exam: Advanced Business Finance
Auditing: A Practical Approach
Web SKE60621 Introduction to Auditing Web SKE60622 Introduction to Internal Auditing Web SKE60623 Principles of Internal Auditing Web SKE60624 Introduction to External Auditing Web SKE60625 Principles of External Auditing
Finance Video Series
Web MLE10101 Finance (Videos): 1 Building Budgets That Affect Reality (Interview)
Web MLE10102 Finance (Videos): 2 Capitalize Your Capital (Interview)
Web MLE10103 Finance (Videos): 3 Cash Flow Analysis
Web MLE10104 Finance (Videos): 4 Key Financial Ratios
Web MLE10105 Finance (Videos): 5 Linking Financial Management with Organizational Goals
Web MLE10106 Finance (Videos): 6 Understanding Financial Statements
Web MLE10107 Finance (Videos): 7 Working Wounded: The Budget Blues
Managerial Accounting
Web SKE60631 Overview of Managerial Accounting
Web SKE60632 Managerial Decisions and Capital Budgeting
Web SKE60633 Managing for Asset Control Web SKE60634 Cost Accounting Decisions
Practical Budgeting Skills for Business
Web SKE60254 Creating and Analyzing an Operating Budget
Web SKE60255 The Ins and Outs of Capital Budgeting
Web SKE60256 Effective Budget Management
PrimeFinance
Web PL1167 PrimeFinance: The Ground Rules Web PL1168 PrimeFinance: The Financial
Statements Web PL1169 PrimeFinance: Evaluating
Performance Web PL1170 PrimeFinance: Budgeting Matters Web PL1171 PrimeFinance: How to Budget Web PL1172 PrimeFinance: Making Investment
Decisions
Finance and Accounting
Fundamental Finance for non-Finance Professionals
Web SKE62221 (NEW) The Principles of Financial Management
Web SKE62222 (NEW) The Basics of Budgeting Web SKE62223 (NEW) Management of Cash
Flows Web SKE62224 (NEW) Financial Statements
Human Resources
Behavioral Interviewing
Web SKE60258 Building a Firm Foundation Web SKE60259 Screening Applicants Web SKE60260 Preparing for the Behavioral
Interview Web SKE60261 Conducting the Behavioral-based
Interview Web SKE60262 Preparing as the Interviewee Web SKE60263 Experiencing the Behavioral-
based Interview Web SKE60264 Behavioral Interviewing Simulation
Effective Hiring and Interviewing
Web SKE62231 (NEW) What to Consider When Hiring
Web SKE62232 (NEW) Interviewing Effectively Web SKE62233 (NEW) Choosing the Best
Applicant Web SKE62234 (NEW) Effective Hiring and
Interviewing Simulation
HRCI Professional in Human Resources (PHR)
Web SKE62241 (NEW) Human Resources Fundamentals (HRCI/PHR - 2007-aligned)
Web SKE62242 (NEW) Strategic Management (HRCI/PHR - 2007-aligned)
Web SKE62243 (NEW) Risk Assessment and Prevention (HRCI/PHR - 2007-aligned)
HRCI Senior Professional in Human Resources (SPHR)
Web SKE60781 Management of the HR Process (HRCI/SPHR)
Web SKE60782 Strategic Approaches to Workforce Planning and Employment (HRCI/SPHR)
Web SKE60783 Strategic Approaches to Labor Relations (HRCI/SPHR)
Web SKE60784 Strategic Approaches to Risk Management (HRCI/SPHR)
Web SKE62251 (NEW) HR's Strategic Role in the Organization (HRCI/SPHR - 2007-aligned)
Web SKE62252 (NEW) Strategic Approaches to Human Resource Development (HRCI/SPHR - 2007-aligned)
Web SKE62253 (NEW) Strategic Approaches to Total Rewards (HRCI/SPHR - 2007-aligned)
HRCI/PHR Certification Program
Web SKE60744 Affirmative Action and the EEO (HRCI/PHR)
Web SKE60745 Employment Management (HRCI/PHR)
Web SKE60746 Recruiting and Selecting Candidates (HRCI/PHR)
Web SKE60747 Offers, Contracts, and Exit from the Organization (HRCI/PHR)
Web SKE60748 Developing Employees (HRCI/PHR)
Web SKE60749 Developing Human Resources (HRCI/PHR)
Web SKE60750 Compensating Employees (HRCI/PHR)
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Web SKE60751 Programs to Benefit Employees (HRCI/PHR)
Web SKE60752 Employment Relations (HRCI/PHR)
Web SKE60753 Sexual Harassment at Work (HRCI/PHR)
Web SKE60754 Non-Unionized Workplaces (HRCI/PHR)
Web SKE60755 Unionized Workplaces (HRCI/PHR)
Web SKE60756 Health and Safety in the Workplace (HRCI/PHR)
HRCI/SPHR (Senior Professional Human Resource)
Web SKE60772 Workforce Planning and Employment Strategies
Web SKE60773 Strategic Human Resource Development
Web SKE60775 Employee and Labor Relations Strategies
Managing Diversity in the Workplace
Web SKE62261 (NEW) The Reasons Why Diversity Matters
Web SKE62262 (NEW) Changing Corporate Culture
Web SKE62263 (NEW) Planning a Diversity Initiative
Web SKE62264 (NEW) Diversity: the Future Web SKE62265 (NEW) Managing Diversity in the
Workplace Simulation
Prime Diversity Awareness
Web PL1107 PrimeDiversity Awareness: The Evolving Labor Force
Web PL1108 PrimeDiversity Awareness: Diversity Defined
Web PL1109 PrimeDiversity Awareness: Begin Your Diversity Journey
Prime Diversity Management
Web PL1110 PrimeDiversity Management: Corporate Diversity Drivers
Web PL1111 PrimeDiversity Management: Be a Diversity Ambassador
Recruiting & Retention Strategies for the Tight Labor Market
Web SKE60271 Recruiting for the 21st Century: The Market
Web SKE60272 Recruiting for the 21st Century: Strategies
Web SKE60273 Recruiting Successfully Web SKE60274 Online Recruiting Web SKE60275 Facilitating Effective Hiring Web SKE60276 Retention
Knowledge Management
Achieving Measurable Performance Impact from Training
Web SKE60687 Training for Business Results
Instructional Design
Web MLE13001 Instructional Design: 1 Process, Needs, and Roles
Web MLE13002 Instructional Design: 2 Analysis and Objectives
Web MLE13003 Instructional Design: 3 Design Concepts
Web MLE13004 Instructional Design: 4 Planning and Implementation
Web MLE13005 Instructional Design: 5 Evaluation
Knowledge Management Fundamentals
Web SKE60671 The Art of Knowledge Management
Web SKE60672 Knowledge as Capital Web SKE60673 Putting Knowledge to Work Web SKE60674 Managing Knowledge Workers Web SKE60675 Being a Knowledge Activist Web SKE60676 Final Exam: Knowledge
Management Fundamentals
The 21st Century Learning Curve
Web SKE60145 Knowledge as Strategy: Performance Improvement
Web SKE60146 The Power of the Learning Organization
Web SKE60147 The Potential of Self-directed Learning
Web SKE60148 Benchmarking for Best Practices Web SKE60149 Implementing and Evaluating Self-
directed Learning Web SKE60150 Performance Support
Management and Leadership
Leadership
Business Execution
Web SKE60981 Foundations for Business Execution
Web SKE60982 Creating a Business Execution Culture
Web SKE60983 Business Execution in Action Web SKE60984 Business Execution Simulation
Leadership Video Series
Web MLE10601 Leadership (Videos): 1 Creating and Communicating Vision
Web MLE10602 Leadership (Videos): 2 Creating Organizations with Many Leaders (Interview)
Web MLE10603 Leadership (Videos): 3 Digital Markets (Interview)
Web MLE10604 Leadership (Videos): 4 E-Business Strategies (Interview)
Web MLE10605 Leadership (Videos): 5 Leadership in Freaked Out Times (Interview)
Web MLE10606 Leadership (Videos): 6 Leading into the Future (Interview)
Web MLE10607 Leadership (Videos): 7 Leading Organizational Transition
Web MLE10608 Leadership (Videos): 8 Show, Don't Tell
Web MLE10609 Leadership (Videos): 9 Strategic Planning: Strategic Alignment
Web MLE10610 Leadership (Videos):10 Strategic Planning: Implement Initiatives
Web MLE10611 Leadership (Videos):11 Strategic Planning: Establish Processes
Web MLE10612 Leadership (Videos):12 Supporting Innovation (Interview)
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Web MLE10613 Leadership (Videos):13 Surfer Rules (Interview)
Web MLE10614 Leadership (Videos):14 The E-Marketplace (Interview)
Web MLE10615 Leadership (Videos):15 The Power of B-Webs (Interview)
Web MLE10616 Leadership (Videos):16 The Leadership Challenge: Challenge the Process
Web MLE10617 Leadership (Videos):17 The Leadership Challenge: Enable Others to Act
Web MLE10618 Leadership (Videos):18 The Leadership Challenge: Encourage the Heart
Web MLE10619 Leadership (Videos):19 The Leadership Challenge: Inspire a Shared Vision
Web MLE10620 Leadership (Videos):20 The Leadership Challenge: Model the Way
Web MLE10621 Leadership (Videos):21 Tilt The Field: Attitude
Web MLE10622 Leadership (Videos):22 Tilt The Field: Leadership
Web MLE10623 Leadership (Videos):23 Tilt The Field: Perspective
Web MLE10624 Leadership (Videos):24 Transform, Don't Conform (Interview)
Web MLE10625 Leadership (Videos):25 Value Matters (Interview)
Leading from the Front Line
Web SKE60961 Challenges of the 21st Century Web SKE60962 Organizational Culture and
Leadership Web SKE60963 Energizing and Empowering
Employees Web SKE60964 Leadership and the Knowledge
Worker Web SKE60965 Leading Change from the Front
Line Web SKE60966 Dynamics of Leadership Web SKE60967 Leading from the Front Line
Simulation
Leading Teams Video Series
Web MLE10701 Leading Teams (Videos): 1 Creating Successful Teams (Interview)
Web MLE10702 Leading Teams (Videos): 2 Developing Successful Teams
Web MLE10703 Leading Teams (Videos): 3 Successful Geo-Dispersed Teams (Interview)
Web MLE10704 Leading Teams (Videos): 4 Team Learning (Interview)
Web MLE10705 Leading Teams (Videos): 5 The Influence Edge and Your Team
Web MLE10706 Leading Teams (Videos): 6 Virtual Teams
Web MLE10707 Leading Teams (Videos): 7 Working Wounded: Teams at Work
Leading the Workforce Generations
Web SKE60991 Introduction to Work Force Generations
Web SKE60992 Attracting, Developing, and Retaining Generations
Web SKE60993 Leading Silent Generation and Baby Boom Workers
Web SKE60994 Leading Generations X and Next Web SKE60995 Making Cross-generational Teams
Work Web SKE60996 Cross-generational Workers in the
21st Century Web SKE60997 Leading the Workforce
Generations Simulation
Motivation
Web MLE13301 Motivation: 1 Leading with a Vision Web MLE13302 Motivation: 2 Communicating Web MLE13303 Motivation: 3 Rewarding and
Correcting Web MLE13304 Motivation: 4 Performance and
Training Web MLE13305 Motivation: 5 Building Trust Web MLE13306 Motivation Methods and
Strategies: 2 Leading for Commitment
Moving from Management to Leadership
Web SKE62271 (NEW) Recognizing a Leader Web SKE62272 (NEW) The Communication of a
Shared Vision Web SKE62273 (NEW) Leading by Enabling Web SKE62274 (NEW) Communication and
Leadership Web SKE62275 (NEW) Coaching Performance Web SKE62276 (NEW) Leadership and Change Web SKE62277 (NEW) The Model Leader Web SKE62278 (NEW) Moving from Management
to Leadership Simulation Web SKE62279 (NEW) Growing from Management
into Leadership Simulation
Succession Planning for Business Environment
Web SKE61601 Succession Planning Overview Web SKE61602 Succession Planning Strategies Web SKE61603 Succession Planning and Human
Resources Web SKE61604 Succession Planning Management Web SKE61605 Initiating a Succession Plan
Simulation Web SKE61606 Implementing a Succession Plan
Simulation
Management
360-Degree Performance Appraisal
Web SKE60831 About 360-Degree Performance Feedback
Web SKE60832 Elements of a 360-degree Performance Review
Web SKE60833 Delivering 360-Degree Performance Feedback
Web SKE60834 360-Degree Performance Appraisal Simulation
Advanced Management Skills
Web SKE60951 Managing in a Global Business Environment
Web SKE60952 Managing Cross-Functions Web SKE60953 Managing For High Performance Web SKE60954 Managing Managers Web SKE60955 Managing Upward Relationships
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Web SKE62301 (NEW) Advanced Management Skills Simulation
Appraising Performance
Web SKE62311 (NEW) Assessing Performance Continuously
Web SKE62312 (NEW) Performance Reviews Web SKE62313 (NEW) Appraising Performance
Simulation
Coaching Video Series
Web MLE10501 Coaching (Videos): 1 Performance Coaching: Career Coaching
Web MLE10502 Coaching (Videos): 2 Performance Coaching: Collaborating
Web MLE10503 Coaching (Videos): 3 Performance Coaching: Mentoring
Web MLE10504 Coaching (Videos): 4 Performance Coaching: Training
Coaching with Confidence
Web SKE62321 (NEW) Business Coaching Web SKE62322 (NEW) Successfully Coaching
Relationships Web SKE62323 (NEW) The Key Stages of
Coaching Web SKE62324 (NEW) The Coaching Skillset Web SKE62325 (NEW) Emotions, Mindsets and
Coaching Web SKE62326 (NEW) Trends in Coaching Web SKE62327 (NEW) Coaching with Confidence
Simulation Web SKE62328 (NEW) Coaching Teams and
Personalities Simulation
Crucial Skills for Tomorrow's Managers
Web SKE62331 (NEW) A Primer for Ensuring Accountability
Effective Delegation
Web SKE62332 (NEW) The Basics of Delegation Web SKE62333 (NEW) Delegation: the Personal
Approach Web SKE62334 (NEW) Managing Delegation Web SKE62335 (NEW) Delegating Effectively
Simulation
Effectively Managing Top Performers
Web SKE60791 Managing and Rewarding Top Performers
Facilitating Successfully
Web SKE62341 (NEW) The Facilitator Role Web SKE62342 (NEW) Facilitative Fundamentals:
Tools and Techniques Web SKE62343 (NEW) Facilitating Meetings and
Work Groups Web SKE62344 (NEW) Facilitating Difficult
Situations Web SKE62345 (NEW) Facilitative Tools and
Formats: Offering Options Web SKE62346 (NEW) Facilitative Leadership Web SKE62347 (NEW) Facilitating Successfully
Simulation
Fundamentals of Business Management
Web MLE12801 Fundamentals of Business Management: 1 Management in Perspective
Web MLE12802 Fundamentals of Business Management: 2 Functions of Front-Line Management
Web MLE12803 Fundamentals of Business Management: 3 Managerial Finance and Accounting
Introduction to Management
Web MLE13101 Management Skills Introduction: 1 Ready! Set! Manage!
Web MLE13102 Management Skills Introduction: 2 Motivating
Web MLE13103 Management Skills Introduction: 3 Planning
Web MLE13104 Management Skills Introduction: 4 Communication
Web MLE13105 Management Skills Introduction: 5 Getting Input
Web MLE13106 Management Skills Introduction: 6 Dealing with Challenging People and Times
Web MLE13107 Management Skills Introduction: 7 Building Success
Management Video Series
Web MLE10801 Management (Videos): 1 Attracting Key Talent (Interview)
Web MLE10802 Management (Videos): 2 Bringing The Workplace to Life (Interview)
Web MLE10803 Management (Videos): 3 Delegation Strategies
Web MLE10804 Management (Videos): 4 Fire Up and Motivate Your Employees
Web MLE10805 Management (Videos): 5 Handling Performance Problems
Web MLE10806 Management (Videos): 6 Interviewing for Organizational Fit
Web MLE10807 Management (Videos): 7 Interviewing for Success
Web MLE10808 Management (Videos): 8 Knowledge Management (Interview)
Web MLE10809 Management (Videos): 9 Making 360 Degree Feedback Work
Web MLE10810 Management (Videos):10 Managing Performance
Web MLE10811 Management (Videos):11 Managing Telecommuters
Web MLE10812 Management (Videos):12 Motivate to Retain (Interview)
Web MLE10813 Management (Videos):13 Recruiting Top Talent
Web MLE10814 Management (Videos):14 Retaining Top Talent
Web MLE10815 Management (Videos):15 Retention for the Long Haul (Interview)
Web MLE10816 Management (Videos):16 Succession Planning
Web MLE10817 Management (Videos):17 The Costs of Attrition (Interview)
Web MLE10818 Management (Videos):18 The Diversity Manager
Web MLE10819 Management (Videos):19 Working Wounded: Becoming a New Manager
Web MLE10820 Management (Videos):20 Working Wounded: Counseling an Employee
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Web MLE10821 Management (Videos):21 Working Wounded: The More You Give, The More You'll Get
Managing Change
Web MLE13201 Managing Change: 1 Refocusing Yourself
Web MLE13202 Managing Change: 2 Leading the Team
Web MLE13203 Managing Change: 3 Working with Individuals
Managing Contractors and Temporary Employees
Web SKE60941 Doing Business with Independent Contractors
Web SKE60942 Hiring Temporary (Contingent) Employees
Web SKE60943 Managing Contingent Employees Web SKE60944 Legal Pitfalls Regarding
Independent Contractors Web SKE60945 Working with Temporary Agencies Web SKE60946 Hiring and Managing Contractors
Simulation Web SKE60947 Final Exam: Managing Contractors
and Temporary Employees
Managing Technical Professionals
Web SKE20212 Understanding Technical Professionals
Web SKE20213 Attracting, Motivating, and Retaining Technical Professionals
Web SKE20214 Models for Managing Technical Professionals
Web SKE20215 Developing Career Plans for Your Technical Professionals
Web SKE62351 (NEW) Managing Technical Professionals Simulation
Moving from Technical Professional to Management
Web SKE20205 Management Development for Technical Professionals
Web SKE20206 Communication Skills for Successful Management
Web SKE20207 Process Management Skills Web SKE20208 Leadership Development for
Technical Professionals Web SKE20209 Strategies for Transitioning into
Management Web SKE20210 Transitioning From Technical
Professional to Management Web SKE20211 From Technical Professional to
Leadership Simulation
Moving into Management
Web SKE62361 (NEW) Taking on a Management Role
Web SKE62362 (NEW) Becoming a Manager: Responsibilities and Fears
Web SKE62363 (NEW) Becoming a Manager: Leading and Communicating
Web SKE62364 (NEW) A New Manager and the Company's Future
Web SKE62365 (NEW) Moving into a Management Role Simulation
Web SKE62366 (NEW) Leadership and Management Simulation
Prime Manager
Web PL1056 Developing as a Manager: The Many Roles of a Manager
Web PL1057 Communicating Successfully: Speak Without Talking
Web PL1058 Communicating Successfully: Manage Better by Listening
Web PL1059 Communicating Successfully: Assert to Achieve
Web PL1060 Creating Successful Solutions: Identify the Core Issues
Web PL1061 Creating Successful Solutions: Solve Problems Creatively
Web PL1062 Creating Successful Solutions: Implement Solutions Decisively
Web PL1063 Empowering your Workgroup: Delegate for Results
Web PL1064 Empowering your Workgroup: Coach for Achievement
Web PL1065 Empowering your Workgroup: Evaluate Staff Performance
Web PL1066 Cultivating Great Teams: Create an Invincible Team
Web PL1067 Cultivating Great Teams: Inspire Team Success
Web PL1068 Cultivating Great Teams: Team Briefings for Success
Web PL1069 Cultivating Great Teams: Resolve Conflicts Positively
Problem Performance Management
Web SKE62371 (NEW) Problem Performance Prevention
Web SKE62372 (NEW) Problem Performance Identification
Web SKE62373 (NEW) Problem Performance Improvement
Web SKE62374 (NEW) Addressing Problem Performance
Web SKE62375 (NEW) Avoiding Problem Performance Simulation
Web SKE62376 (NEW) Dealing with Problem Performance Simulation
The Essentials of Mentoring
Web SKE62381 (NEW) Mentoring Effectively Web SKE62382 (NEW) Mentoring as a Manager Web SKE62383 (NEW) Implementing a Mentoring
Program for the Organization Web SKE62384 (NEW) Mentoring Strategies for
the 21st Century Web SKE62385 (NEW) Achieving Success: the
Help of a Mentor Web SKE62386 (NEW) Mentoring On-line Web SKE62387 (NEW) The Essentials of
Mentoring Simulation
The Fundamentals of Business Crises Management
Web SKE60851 Preparing for Business Crises Web SKE60852 Responding to Business Crises Web SKE60853 Recovering from Business Crises Web SKE60854 The Fundamentals of Business
Crises Management Simulation
Using Change Process to Support Employees
Web SKE62391 (NEW) Starting the Change Process
Web SKE62392 (NEW) Managing the Change Process
Web SKE62393 (NEW) Integrating Change in Your Organization
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Web SKE62394 (NEW) Using Change Process to Support Employees Simulation
Web SKE62395 (NEW) Using Change Process to Support Teams Simulation
Professional Effectiveness
Communication
Anger Management in The Workplace
Web SKE61781 Experiencing Anger Web SKE61782 Managing Your Anger Web SKE61783 Managing Anger in the Workplace
Simulation
Building Better Work Relationships
Web MLE12101 Building Relationships: 1 Socializing at Work
Web MLE12102 Building Relationships: 2 Understanding Behavioral Intentions
Web MLE12103 Building Relationships: 3 Choosing Your Approach
Building Improved Work Relationships
Web SKE62401 (NEW) Effective Interfunctional Relationships
Web SKE62402 (NEW) Effective Intercultural Relationships
Web SKE62403 (NEW) Effective Intergender Relationships
Web SKE62404 (NEW) Effective Relationships with Customers
Web SKE62405 (NEW) Effective Relationships with Business Partners
Web SKE62406 (NEW) Building Improved Work Relationships Simulation
Business Grammar Essentials
Web MLE12901 Grammar: 1 Fundamental Sentence Structures
Web MLE12902 Grammar: 2 Punctuation Web MLE12903 Grammar: 3 Complex Sentence
Structures Web MLE12904 Grammar: 4 Advanced Grammar Web SKE60236 Foundations of Grammar Web SKE61692 Sentence Construction Web SKE61693 Understanding Writing Mechanics Web SKE61694 Punctuating with Skill
Business Interpersonal Communication Skills
Web SKE62411 (NEW) Interpersonal Communications: The Process
Web SKE62412 (NEW) The Mechanics of Communicating Effectively
Web SKE62413 (NEW) Workplace Communication Skills
Web SKE62414 (NEW) Communicating for Results Web SKE62415 (NEW) Leadership
Communication Skills Web SKE62416 (NEW) Resolving Conflict with
Communication Skills Web SKE62417 (NEW) Communicating for
Contacts Web SKE62418 (NEW) Business Interpersonal
Communication Skills Simulation Web SKE62419 (NEW) Team Interpersonal
Communication Skills Simulation
Business Writing Essentials
Web SKE61621 Writing with Intention Web SKE61622 Avoiding Errors in Usage and
Punctuation Web SKE61623 Avoiding Grammatical Errors in
Business Writing Web SKE61624 Crisp Composition Web SKE61625 Writing to Reach the Audience Web SKE61626 Getting the Most from Business
Documents Web SKE61627 The Writing Process Web SKE61628 Final Exam: Business Writing
Essentials
Communicating Assertively
Web SKE62421 (NEW) Asserting Yourself Professionally
Web SKE62422 (NEW) Assertiveness from Inside to Outside
Web SKE62423 (NEW) Communicating Assertively Simulation
Communicating with Power
Web MLE12301 Communicating with Power: 1 Elements of Powerful Communication
Web MLE12302 Communicating with Power: 2 Persuasive Appeals
Web MLE12303 Communicating with Power: 3 Modes of Persuasion
Web MLE12304 Communicating with Power: 4 Active Listening
Web MLE12305 Communicating with Power: 5 Resolving Conflict
Web MLE12306 Communicating with Power: 6 Negotiation
Conflict in the Workplace
Web SKE62431 (NEW) Perspectives on Conflict in the Workplace
Web SKE62432 (NEW) Handling Conflict Web SKE62433 (NEW) Managing Organization
Conflict Web SKE62434 (NEW) Conflict in the Workplace
Simulation Web SKE62435 (NEW) Managing Workplace
Conflict Simulation
E-Mailing Your Way to the Top
n/a MLE14301 (NEW) E-Mailing Your Way to the Top: 1 Managing Your Inbox
n/a MLE14302 (NEW) E-Mailing Your Way to the Top: 2 Writing Effective E-Mails
n/a MLE14303 (NEW) E-Mailing Your Way to the Top: 3 The Legal Face of E-Mail
n/a MLE14304 (NEW) E-Mailing Your Way to the Top: 4 Becoming an Organizational Leader
Effective Business Communication
Web MLE12601 Effective Business Communication: 2 The Planning Worksheet
Web MLE12602 Effective Business Communication: 3 Writing Skills
Web MLE12603 Effective Business Communication: 4 Patterns of Development
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Web MLE12604 Effective Business Communication: 5 Letters
Web MLE12605 Effective Business Communication: 6 Memos, E-Mail and Other Communications
Web MLE12606 Effective Business Communication: 7 Reports
Web MLE12607 Effective Business Communication: 8 Documentation
Effective Listening
Web SKE62441 (NEW) Listening Basics Web SKE62442 (NEW) Listening to Comprehend Web SKE62443 (NEW) Higher Purpose Listening Web SKE62444 (NEW) Enhancing Listening Skills Web SKE62445 (NEW) Effective Listening
Simulation
Effective Presentations
Web MLE12701 Effective Presentations: 1 Preparing for a Presentation
Web MLE12702 Effective Presentations: 2 Developing an Effective Message
Web MLE12703 Effective Presentations: 3 Improving Delivery Skills
Web MLE12704 Effective Presentations: 4 Using PowerPoint and Other Visuals
Effective Use of Feedback for Business
Web SKE61771 An Essential Guide to Giving Feedback
Web SKE61772 Coping with Criticism and Feedback
Web SKE61773 Giving Feedback to Colleagues Web SKE61774 Team Feedback: A guide Web SKE61775 Giving Feedback: A Manager's
Guide Web SKE61776 Effective Feedback for Employees
and Colleagues Simulation Web SKE61777 Effective Use of Feedback for
Teams Simulation
Email Essentials
Web SKE61701 Essentials of Electronic Communication
Web SKE61702 Optimizing Email at Work Web SKE61703 E-mail and Organizational
Communication Web SKE61704 E-mail as a Marketing Tool
Emotional Intelligence at Work
Web SKE62451 (NEW) Defining Emotional Intelligence
Web SKE62452 (NEW) Emotional Intelligence in the Workplace
Web SKE62453 (NEW) Emotional Intelligence and Teamwork
Web SKE62454 (NEW) Increasing Emotional Intelligence
Web SKE62455 (NEW) Emotionally Intelligent Leadership
Web SKE62456 (NEW) Emotional Intelligence at Work Simulation
Getting the Results You Want: Negotiating to Win
Web SKE62551 (NEW) Crafting Deals Web SKE62552 (NEW) Connecting and
Communicating
Web SKE62553 (NEW) The Process of Negotiation Web SKE62554 (NEW) The Dynamics of
Interacting Web SKE62555 (NEW) Negotiating Inclusively Web SKE62556 (NEW) What to Do When the
Going Gets Tough Web SKE62557 (NEW) Mastering Negotiation Web SKE62558 (NEW) Winning Negotiation
Simulation
Giving Successful Presentations
Web SKE62561 (NEW) Presenting Successfully Web SKE62562 (NEW) Delivering the Message Web SKE62563 (NEW) Available Presentation
Resources Web SKE62564 (NEW) Giving Successful
Presentations Simulation
How to Write an Effective Internal Business Case
Web SKE61785 Preparing a Business Case Web SKE61786 Writing a Business Case Web SKE61787 Presenting Your Case Web SKE61791 Preparing an Effective Internal
Business Case Simulation
International Communications
Web SKE61631 The Impact of Culture on Communication
Web SKE61632 The Art of Global Communication Web SKE61633 Improving Your Cross-cultural
Communications Web SKE61634 International Communications
Simulation Web SKE61635 Cross-cultural Communications
Simulation
Managing and Working with Difficult People
Web MLE12501 Dealing with Difficult People: 1 Managing Against the Odds
Web MLE12502 Dealing with Difficult People: 2 Consideration
Web MLE12503 Dealing with Difficult People: 3 Attitude
Web MLE12504 Dealing with Difficult People: 4 Trust
Web MLE12505 Dealing with Difficult People: 5 Power
Web MLE12506 Dealing with Difficult People: 6 Communication
Web MLE12507 Dealing with Difficult People: 7 Responsibility
Negotiating
Web MLE13401 Negotiating: 1 Negotiating Techniques
Web MLE13402 Negotiating: 2 Gaining Control Web MLE13403 Negotiating: 3 Closing the Deal Web MLE13404 Negotiating: 4 Everyday
Negotiations
Obtaining Results without Authority
Web SKE62571 (NEW) Getting Results by Building Relationships
Web SKE62572 (NEW) Results and Teamwork without Authority
Web SKE62573 (NEW) Leading without Authority Web SKE62574 (NEW) Creating Change, Gaining
Allies
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Web SKE62575 (NEW) Communicating to Get Results
Web SKE62576 (NEW) Obtaining Results from the Boss
Web SKE62577 (NEW) Getting Results with No Authority Simulation
Prime Communication
Web PL1051 Communicating Clearly: Write to be Understood
Web PL1052 Communicating Clearly: Speak to be Heard
Web PL1053 Presenting Your Ideas: Plan for High Impact
Web PL1054 Presenting Your Ideas: Captivate Your Audience
Prime Negotiation
Web PL1096 Moving Past Conflict: Handle Conflict Rationally
Web PL1097 Moving Past Conflict: Negotiate for Resolution
Web PL1098 Preparing to Negotiate: Know Your Game Position
Web PL1099 Preparing to Negotiate: Know the Opposing Position
Web PL1100 Preparing to Negotiate: Size Up the Playing Field
Web PL1101 Selecting Your Strategy: Choose Your Game Plan
Web PL1102 Selecting Your Strategy: Compete to Win
Web PL1103 Selecting Your Strategy: Collaborate for Solutions
Web PL1104 Selecting Your Strategy: Compromise to Move Forward
Web PL1105 Selecting Your Strategy: Choosing Not to Negotiate
Web PL1106 Selecting Your Strategy: Legal and Ethical Concerns
Prime Writing
Web PL1131 A Process for Business Writing: The POWER Writing Process
Web PL1132 Plan and Organize Your Documents: Plan Before Writing
Web PL1133 Plan and Organize Your Documents: Brainstorm Before Writing
Web PL1134 Write for Business Success: Break Writing Barriers
Web PL1135 Plan and Organize Your Documents: Structure Texts for Clarity
Web PL1136 Evaluate and Revise for Impact: Check Your Writing Style
Web PL1137 Evaluate and Revise for Impact: Review Texts Systematically
Professionalism and Business Etiquette
Web SKE62581 (NEW) Standard Business Etiquette
Web SKE62582 (NEW) Communication Business Etiquette
Web SKE62583 (NEW) Etiquette at the Business Meeting
Web SKE62584 (NEW) Business Etiquette for Supervisors
Web SKE62585 (NEW) Professionalism and Business Etiquette Simulation
Telephone Skills For Business Professionals
Web SKE61741 Effective Telephone Techniques Web SKE61742 Making Telephone Calls Count Web SKE61743 Telephone Skills for Business
Professionals Simulation
The Effective Business Meeting
Web SKE62591 (NEW) Planning an Effective Business Meeting
Web SKE62592 (NEW) Leading an Effective Business Meeting
Web SKE62593 (NEW) Participating Effectively in a Business Meeting
Web SKE62594 (NEW) The Effective Business Meeting Simulation
Working with and Managing Difficult People
Web SKE62601 (NEW) Difficult People in the Workplace Environment
Web SKE62602 (NEW) How to Work with Aggressive People
Web SKE62603 (NEW) How to Work with Negative People and Procrastinators
Web SKE62604 (NEW) How to Work with Arrogant and Duplicitous People
Web SKE62605 (NEW) Working with and Managing Difficult People Simulation
Web SKE62606 (NEW) Effective Communication with Difficult Coworkers Simulation
Foundation Skills
Basic Business Math Skills
Web MLE12001 Basics of Business Math: 1 Fractions
Web MLE12002 Basics of Business Math: 2 Decimals
Web MLE12003 Basics of Business Math: 3 Calculator
Web MLE12004 Basics of Business Math: 4 Equations
Web MLE12005 Basics of Business Math: 5 Percents
Web MLE12006 Basics of Business Math: 6 Reports
Web SKE61801 Whole Numbers, Fractions, and Equations
Web SKE61802 Decimals and Percents Web SKE61803 Ratios, Averages and Graphs
Personal Development
Achieving Organizational Excellence Through Critical Thinking
Web SKE61001 The Role of Critical Thinking in Organizations
Web SKE61002 Developing Fundamental Critical Thinking Skills
Web SKE61003 Strategies for Facilitating Critical Thinking
Web SKE61004 Critical Thinking Skills for Managing
Web SKE61005 Organizational Scope of Critical Thinking
Web SKE61006 Critical Thinking Strategies Simulation
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Business Ethics
Web SKE62611 (NEW) Making Decisions Ethically Web SKE62612 (NEW) Business Ethics for
Managers Web SKE62613 (NEW) Understanding
Organizational Ethics Web SKE62614 (NEW) Social Responsibility in
Corporations Web SKE62615 (NEW) Business Ethics Simulation
Creativity and Innovation in the Workplace
Web SKE61811 The Foundations of Creativity and Innovation
Web SKE61812 Generating Creative and Innovative Ideas
Web SKE61813 Evaluating Creative and Innovative Ideas
Web SKE61814 Implementing Creative and Innovative Ideas
Web SKE61815 Creativity and Innovation in the Workplace Simulation
Decision-making and Problem-solving for Business
Web SKE62621 (NEW) The Fundamentals of Effective Thinking
Web SKE62622 (NEW) Problem Framing Web SKE62623 (NEW) Problem Solving:
Generating Alternatives Web SKE62624 (NEW) Making Decisions
Dynamically Web SKE62625 (NEW) Decision Making:
Implementation and Evaluation Web SKE62626 (NEW) Group Problem Solving
and Decision Making Web SKE62627 (NEW) Effective Thinking and
Creative Problem Solving Simulation
Web SKE62628 (NEW) Rational Decision-making and Problem Solving Simulation
Doing Business Professionally
Web SKE62631 (NEW) Working for Your Inner Boss: Personal Accountability
Web SKE62632 (NEW) Managing from Within: Self-empowerment
Web SKE62633 (NEW) Goals and Setting Goals Web SKE62634 (NEW) Creating a Positive Attitude Web SKE62635 (NEW) Pursuing Successful
Lifelong Learning Web SKE62636 (NEW) Doing Business
Professionally Simulation
Ethics in Business
Web MLE12201 Business Ethics: 1 What You Don't Know Can Hurt You
Web MLE12202 Business Ethics: 2 Everyday Ethical Dilemmas
Web MLE12203 Business Ethics: 3 Ethical Dilemmas and the Law
Web MLE12204 Business Ethics: 4 Individual Values; Organizational Values
Web SKE61841 Ethical Decision Making
Fast-tracking Your Career
Web SKE61821 Get Your Career on the Fast Track Web SKE61822 Basic Business Skills to Get You
on the Fast Track
Web SKE61823 Communication Skills to Fast-track Your Career
Web SKE61824 Interpersonal Skills on the Fast Track
Web SKE61825 The Boss Factor Web SKE61826 Improving Your Image Web SKE61827 Fast-Tracking Your Career
Simulation
Handling Organizational Change
Web SKE62641 (NEW) Views on Organizational Change
Web SKE62642 (NEW) Preparing for Change Web SKE62643 (NEW) Communication during
Organizational Change Web SKE62644 (NEW) Handling Organizational
Change Simulation
Innovation in the Workplace
n/a MLE14305 (NEW) Innovation in the Workplace: 1 Defining Innovation and Determining Your Point of View
n/a MLE14306 (NEW) Innovation in the Workplace: 2 Identifying the Enemies of Ideas and Innovation
n/a MLE14307 (NEW) Innovation in the Workplace: 3 Asking Questions
n/a MLE14308 (NEW) Innovation in the Workplace: 4 Harnessing Energy
n/a MLE14309 (NEW) Innovation in the Workplace: 5 Creating Ideas
n/a MLE14310 (NEW) Innovation in the Workplace: 6 Measuring Success
Living a Balanced Life
Web SKE61851 Finding Your Life Balance Web SKE61852 Success Over Stress Web SKE61853 Strategies for Better Balance Web SKE61854 Living a Balanced Life Simulation
Prime Effectiveness
Web PL1081 Balancing Stress: Measuring Stress
Web PL1082 Balancing Stress: Simple Solutions for Stress
Web PL1083 Balancing Stress: Stress Relieving Habits
Web PL1084 Balancing Stress: Devise a Stress Control Plan
Web PL1085 Expanding Time: Develop SMART Goals
Web PL1086 Expanding Time: Remove Your Barriers
Web PL1087 Expanding Time: Focus on What is Important
Web PL1088 Working Collaboratively: Assert Your Influence
Web PL1089 Working Collaboratively: Build Rapport, Gain Trust
Web PL1090 Working Collaboratively: Communicate Your Goals
Web PL1091 Working Collaboratively: Extend Your Influence
Web PL1092 Working with Difficult People: Recognize Work Styles
Web PL1093 Working with Difficult People: Respond to Challenges
Web PL1094 Working with Difficult People: Cope With Continued Conflict
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Prime Problem Solving
Web PL1143 Solving Problems Logically: Solve Problems Together
Web PL1144 Solving Problems Logically: The Problem Solving Process
Web PL1146 Defining the Issue: Determine the Real Problem
Web PL1147 Investigating the Problem: Use Investigative Tools
Web PL1148 Investigating the Problem: Gather Evidence
Web PL1149 Investigating the Problem: Interpret Data
Web PL1150 Selecting the Solution: Solve Problems Methodically
Web PL1151 Selecting the Solution: Group-Based Solutions
Web PL1152 Selecting the Solution: Cost-Benefit Solutions
Web PL1153 Accepting the Decision: Sell Your Solution
Web PL1154 Accepting the Decision: Implement Decisions
Web PL1155 Making Group Decisions: Working Together
Web PL1156 Making Group Decisions: The Nature of Groups
Web PL1157 Making Group Decisions: Ensure Group Success
Problem Solving Through Productive Thinking
n/a MLE14311 (NEW) Problem Solving Through Productive Thinking: 1The Concept of Productive Thinking
n/a MLE14312 (NEW) Problem Solving Through Productive Thinking: 2 Productive Thinking in Principle
n/a MLE14313 (NEW) Problem Solving Through Productive Thinking: 3 The Productive Thinking Model
n/a MLE14314 (NEW) Problem Solving Through Productive Thinking: 4 Productive Thinking in Practice
Self-Management Video Series
Web MLE11301 Self-Management (Videos): 1 Becoming More Assertive
Web MLE11302 Self-Management (Videos): 2 Business Protocol
Web MLE11303 Self-Management (Videos): 3 Creative Time Management for the New Millennium
Web MLE11304 Self-Management (Videos): 4 Dealing with Non-Stop Change
Web MLE11305 Self-Management (Videos): 5 Goal Setting and Action Planning
Web MLE11306 Self-Management (Videos): 6 Leap of Faith
Web MLE11307 Self-Management (Videos): 7 Self-Motivation Through Self-Talk
Web MLE11308 Self-Management (Videos): 8 Self-Talk First Aid Kit
Web MLE11309 Self-Management (Videos): 9 The Dynamics of Self-Talk (Interview)
Web MLE11310 Self-Management (Videos):10 The Influence Edge and Change
Web MLE11311 Self-Management (Videos):11 The Influence Edge Model
Web MLE11312 Self-Management (Videos):12 Working Wounded: Dealing with a Messy Desk
Web MLE11313 Self-Management (Videos):13 Working Wounded: Getting More Work Done
Web MLE11314 Self-Management (Videos):14 Working Wounded: Office Politics
Web MLE11315 Self-Management (Videos):15 Working Wounded: Performance Appraisals
Stress Management
Web MLE14001 Stress Management: 1 Stress on the Job
Web MLE14002 Stress Management: 2 Resisting Stress
Web MLE14003 Stress Management: 3 Assertiveness
Web MLE14004 Stress Management: 4 Coping with Anger
Take Control of Your Time by Working More Effectively
Web SKE62651 (NEW) Your Time and You Web SKE62652 (NEW) Techniques for Improved
Time Management Web SKE62653 (NEW) Developing Excellent Time
Management Habits Web SKE62654 (NEW) Taking Control of Your
Time Simulation
Time Management for Maximum Productivity
n/a MLE14315 (NEW) Time Management for Maximum Productivity: 1 Taming Time
n/a MLE14316 (NEW) Time Management for Maximum Productivity: 2 Prioritizing and Procrastinating
n/a MLE14317 (NEW) Time Management for Maximum Productivity: 3 Establishing Goals
n/a MLE14318 (NEW) Time Management for Maximum Productivity: 4 Managing Time Together
n/a MLE14319 (NEW) Time Management for Maximum Productivity: 5 Controlling Time Leaks
Time Management Fundamentals
Web MLE14201 Time Management Fundamentals: 1 Evaluating and Improving Time Management
Web MLE14202 Time Management Fundamentals: 2 Organizing Tasks and Creating Uninterrupted Time
Web MLE14203 Time Management Fundamentals: 3 Managing Meetings
Web MLE14204 Time Management Fundamentals: 4 Managing Workload
Web MLE14205 Time Management Fundamentals: 5 Managing Time with Co-Workers
Working without a Net - The Business of Risk
Web SKE61881 Risk Basics Web SKE61882 Approaches to Risk Management Web SKE61883 Decisions and Risk Web SKE61884 Strategic Planning and Risk
Management Web SKE61885 Risk Strategies: The Cutting Edge Web SKE61886 Working without a Net: Decisions
Simulation
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Workplace Environment Video Series
Web MLE10401 Workplace Environment (Videos): 1 Computer Comfort
Web MLE10402 Workplace Environment (Videos): 2 Diversity Effectiveness - An Overview
Web MLE10403 Workplace Environment (Videos): 3 E-Mail and Internet Privacy at Work
Web MLE10404 Workplace Environment (Videos): 4 Ethical Decision Making
Web MLE10405 Workplace Environment (Videos): 5 Ethics in the Workplace - Choose Wisely!
Web MLE10406 Workplace Environment (Videos): 6 Moving Toward Diversity Effectiveness
Web MLE10407 Workplace Environment (Videos): 7 Preventing Sexual Harassment
Web MLE10408 Workplace Environment (Videos): 8 Preventing Sexual Harassment (Presentation Style)
Web MLE10409 Workplace Environment (Videos): 9 Preventing Violence in the Workplace
Web MLE10410 Workplace Environment (Videos):10 Preventing Violence in the Workplace (Presentation Style)
Web MLE10411 Workplace Environment (Videos):11 Workplace Violence: Ingredients for Disaster
Web MLE10412 Workplace Environment (Videos):12 Working Wounded: Overcoming Your Own Bias
Project Effectiveness
Business Analysis
Certified Business Analysis Professional (CBAP)
Web SKE60227 Core Concepts in Business Analysis
Web SKE60228 Enterprise Analysis and Making a Business Case
Web SKE60229 Introduction to Requirements Planning
Web SKE60230 Requirements Planning and Management
Web SKE60231 Eliciting Requirements Web SKE60232 Analyzing Requirements Web SKE60233 Validating Requirements
Project Management
Managing Software Project Outsourcing
Web SKE60193 Making the Right Outsourcing Decision
Web SKE60194 Planning the Outsourcing Deal Web SKE60195 The Outsourcing Project Web SKE60196 Determining Project Quality
Standards and Milestones Web SKE60197 Measuring Project Outsourcing
Success
Portfolio Management (PMI® Standard-aligned)
Web SKE60222 Introduction to Portfolio Management
Web SKE60223 Portfolio Management Processes and the Organization
Web SKE60224 Portfolio Management Processes
Prime Project Management Fundamentals
Web PL1018 Project Management: Overview Web PL1019 Project Management: Initiating a
Project Web PL1020 Project Management: Planning a
Project Scope Web PL1021 Project Management: Planning
Project Activities Web PL1022 Project Management: Project Cost Web PL1023 Project Management: Executing a
Project Web PL1024 Project Management: Controlling a
Project Web PL1025 Project Management: Closing a
Project
Prime Project Management Professional
Web PL1027 Project Management Professional: Integration Management
Web PL1028 Project Management Professional: Scope Management
Web PL1029 Project Management Professional: Time Management I
Web PL1030 Project Management Professional: Time Management II
Web PL1031 Project Management Professional: Cost Management
Web PL1032 Project Management Professional: Quality Management
Web PL1033 Project Management Professional: Human Resources Management
Web PL1034 Project Management Professional: Communications Management
Web PL1035 Project Management Professional: Risk Management
Web PL1036 Project Management Professional: Procurement Management
Web PL1037 Project Management Professional: Certification Review
Web PL1038 Project Management Professional: Professional Responsibility
Program Management (PMI Standard-aligned)
Web SKE60216 Introduction to Program Management
Web SKE60217 Program Lifecycle and Organization
Web SKE60218 Program Management Processes and the Initiating Process Group
Web SKE60219 Program Planning Web SKE60220 The Execution Process Group Web SKE60221 Monitoring, Controlling, and
Closing Programs
Project Communications Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60187 Communications Planning and Information Distribution
Web SKE60188 Performance Reporting and Stakeholder Management
Web SKE60189 Project Communications Management Simulation
Project Cost Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE62701 (NEW) Controlling Costs
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Project Cost Management (PMBOK® Guide -Third Edition-aligned)
Web SKE60180 Estimating Activity Costs Web SKE60181 Budgeting and Controlling Costs
Project Human Resource Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60184 Elements of Project Human Resource Management
Web SKE60185 Implementing Project Human Resource Management
Web SKE60186 Project Human Resources Management Simulation
Project Integration Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE62711 (NEW) Integrated Initiation and Planning
Web SKE62712 (NEW) Integrated Project Execution, Monitoring, and Control
Web SKE62713 (NEW) Integrated Project Change Control and Close
Project Integration Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60174 Initiating a Project and Preparing the Project Plan
Web SKE60175 Project Integration: Executing and Completing a Project
Project Management Essentials - (PMBOK Guide - Fourth Edition-aligned)
Web SKE62721 (NEW) Managing Projects within Organizations
Web SKE62722 (NEW) Project Management Process Groups
Project Management Essentials - (PMBOK® Guide - Third Edition-aligned)
Web SKE60167 An Introduction to Project Management (PMBOK-Third Edition aligned)
Web SKE60168 Project Lifecycles and Stakeholders
Web SKE60169 Introduction to Project Process Groups and Initiating a Project
Web SKE60170 Project Planning Web SKE60171 Executing, Monitoring &
Controlling, and Closing a Project Web SKE60172 Project Management Essentials
Simulation
Project Management for IT Professionals
Web SKE60200 Introduction to IT Project Management
Web SKE60201 Functions of IT Project Management
Web SKE60202 The Life Cycle of an IT Project Web SKE60203 Managing the Execution and
Control of IT Projects Web SKE60204 Managing Efficiencies of IT
Projects Web SKE60205 Project IT Management Simulation
- The Early Stages Web SKE60206 Project IT Management Simulation
- Design to Rollout
Web SKE60207 Final Exam: Project Management for IT Professionals
Project Management for Non-Project Managers
Web SKE60161 Project Management Fundamentals
Web SKE60162 Transitioning into a Project Management Role
Web SKE60163 Initiating and Planning a Project Web SKE60164 Managing a Project Web SKE60165 Troubleshooting and Closing the
Project Web SKE60166 Project Management for Non-
Project Managers Simulation
Project Management Foundations (PRINCE2-aligned)
Web SKE62731 (NEW) Overview of Project Managing a PRINCE2-aligned Project
Web SKE62732 (NEW) Project Planning and Controlling a PRINCE2-aligned Project
Web SKE62733 (NEW) Managing Quality and Risk in a PRINCE2-aligned Project
Web SKE62734 (NEW) Initial and Ongoing Processes in a PRINCE2-aligned Project
Web SKE62735 (NEW) Controlling, Managing and Closing a PRINCE2-aligned Project
Web SKE62736 (NEW) Techniques for Managing a PRINCE2-aligned Project
Project Management from a People Perspective
Web MLE13601 Project Management from a People Perspective: 1 Working Across Departments
Web MLE13602 Project Management from a People Perspective: 2 Building and Leading a Team
Web MLE13603 Project Management from a People Perspective: 3 Managing Project Stakeholders
Web MLE13604 Project Management from a People Perspective: 4 Communicating Effectively
Web MLE13605 Project Management from a People Perspective: 5 Key Documentation
Web MLE13606 Project Management from a People Perspective: 6 Balancing Multiple Projects
Project Management Introduction
Web MLE13501 Project Management: 1 Project Management Overview
Web MLE13502 Project Management: 2 Understanding the Project Manager's Role
Web MLE13503 Project Management: 3 Defining the Problem
Web MLE13504 Project Management: 4 Determining the Strategy
Web MLE13505 Project Management: 5 Developing the Work Breakdown Structure
Web MLE13506 Project Management: 6 Estimating and Scheduling Resources
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Web MLE13507 Project Management: 7 Understanding Scheduling Computations
Web MLE13508 Project Management: 8 Tracking Project Activities
Web MLE13509 Project Management: 9 Closing Out the Project
Web MLE13510 Project Management:10 Formalizing Project Management Standards
Web MLE13511 Project Management:11 Developing Project Teams
Web MLE13512 Project Management:12 Ensuring Your Own Effectiveness
Project Management Professional Certification 2005
Web MLE13701 Project Management Professional Certification 2005: 1 Project Management Framework and Initiating the Project
Web MLE13702 Project Management Professional Certification 2005: 2 Project Planning
Web MLE13703 Project Management Professional Certification 2005: 3 Project Execution and Quality Management
Web MLE13704 Project Management Professional Certification 2005: 4 Project Monitoring and Control
Web MLE13705 Project Management Professional Certification 2005: 5 Project Closing
Web MLE13706 Project Management Professional Certification 2005: 6 Professional Responsibility
Web MLE13707 Project Management Professional Certification 2005: 7 Practice Exams
Project Management Professional Responsibility
Web SKE60198 Ethics and Professional Knowledge (PMBOK aligned)
Web SKE60199 Stakeholder Interests and Cultural Diversity (PMBOK aligned)
Project Procurement Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60190 Planning Project Procurement and Requesting Seller Responses
Web SKE60191 Choosing Sellers and Administering and Closing Contracts
Web SKE60192 Project Procurement Management Simulation
Project Quality Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60182 Planning for Quality Web SKE60183 Performing Quality Assurance and
Control
Project Risk Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60112 Planning and Identifying Project Risk
Web SKE60113 Analyzing Project Risk Web SKE60114 Responding to and Controlling
Project Risk
Project Scope Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE62741 (NEW) Monitoring and Controlling Project Scope
Web SKE62742 (NEW) Project Requirements and Defining Scope
Web SKE62743 (NEW) Create Work Breakdown Structure
Project Scope Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60176 Planning Project Scope Web SKE60177 Controlling Project Scope
Project Time Management (PMBOK Guide - Fourth Edition-aligned)
Web SKE62751 (NEW) Defining and Sequencing Project Activities
Web SKE62752 (NEW) Estimating Activity Resources and Durations
Project Time Management (PMBOK® Guide - Third Edition-aligned)
Web SKE60178 Elements of Project Time Management
Web SKE60179 Project Scheduling
Strategic Project Management for IT Projects
Web SKE60208 Strategic Planning and Positioning for IT Projects
Web SKE60209 Strategic Approaches to Managing IT Projects
Web SKE60210 Estimating the IT Project Work Effort
Web SKE60211 IT Project Leadership, Authority & Accountability
Web SKE60212 Managing Multiple IT Projects Web SKE60213 Cost Management and IT Project
Trade-offs Web SKE60214 Strategic Project Management for
IT Projects Simulation Web SKE60215 Final Exam: Strategic Project
Management for IT Projects
Team Building
High-Performance Onsite-and Virtual Teams
Web SKE62761 (NEW) Launching Successful Virtual and On-site Teams
Web SKE62762 (NEW) Leading High-performance On-site Teams
Web SKE62763 (NEW) Leading High-performance Virtual Teams
Web SKE62764 (NEW) Facilitating Virtual and On-site Teams
Web SKE62765 (NEW) Creating Virtual and High-performance Teams Simulation
Web SKE62766 (NEW) Leading High-performance Virtual Teams Simulation
Making Teams Work: Capitalizing on Conflict
Web SKE61211 Team Conflict: The Seeds of Dissent
Web SKE61212 Analyzing Workplace War Zones Web SKE61213 Getting Past Clashes: Valuing
Team Diversity
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Web SKE61214 Conquering Conflict through Communication
Web SKE61215 The Path to Peace and Harmony Web SKE61216 Manager's Performance Guide -
Team Conflict Skills Web SKE61217 Making Teams Work Simulation
Participating in Teams
Web SKE61201 Effective Team-building Strategies Web SKE61202 Effectively Communicating in
Teams Web SKE61203 The Individual's Role in a Team Web SKE61204 Participating in Teams Simulation
Prime Team Building
Web PL1071 Building Dynamic Teams: Build Dynamic Teams
Web PL1072 Building Dynamic Teams: Drive to a Mission
Web PL1073 Building Dynamic Teams: Strive for Effectiveness
Web PL1074 Building Dynamic Teams: Thrive on Teamwork
Web PL1076 Succeeding Through Teamwork: Tune Into Team Communication
Web PL1077 Succeeding Through Teamwork: Resolve Team Conflict
Web PL1078 Succeeding Through Teamwork: Differences Make Great Teams
Web PL1079 Succeeding Through Teamwork: Motivate Teams to Excel
Web PL1090 Working Collaboratively: Communicate Your Goals
Prime Team Performance
Web PL1112 Making Team Decisions: Brainstorm as a Team
Web PL1113 Making Team Decisions: Decide Through Silent Voting
Web PL1114 Making Team Decisions: Merge Team Opinions
Web PL1115 Making Team Decisions: Organize Team Consensus
Web PL1116 Making Team Decisions: Choose Between Alternatives
Web PL1117 Making Team Decisions: Rank Choices by Criteria
Web PL1118 Measuring Team Performance: Measure for Success
Web PL1119 Measuring Team Performance: Select the Right Metrics
Web PL1120 Measuring Team Performance: Survey for Accurate Data
Web PL1121 Measuring Team Performance: Focus on Perceptions
Web PL1122 Measuring Team Performance: Learn from Results
Teams that Work
Web MLE14101 Teams That Work: 1 Building Effective Teams
Web MLE14102 Teams That Work: 2 Leading Effective Teams
Sales and Customer Facing Skills
Consulting Skills
Consulting with the External Client
Web SKE61461 Essentials of External Consulting Web SKE61462 The Client-Consultant
Relationship Web SKE61463 Diagnosing and Planning Web SKE61464 Managing Delivery Web SKE61465 Evaluation and Review Web SKE61466 Consulting with the External Client
Simulation
Consulting with the Internal Client
Web SKE61471 Essentials of Internal Consulting Web SKE61472 Internal Consulting Skills Web SKE61473 Establishing a Relationship with
Internal Clients Web SKE61474 A Workable Solution for Internal
Clients Web SKE61475 Evaluating Internal Assignments Web SKE61476 Consulting with the Internal Client
Simulation
Internal Consulting for the Technical Professional
Web SKE61481 The Technical Professional as Internal Consultant
Web SKE61482 Creating Effective Contracts Web SKE61483 Using Data as a Technical
Professional Consultant Web SKE61484 Resistance and Technical
Professional Consultants
Customer Service
Customer Service
Web MLE12401 Customer Service: 1 Defining Service
Web MLE12402 Customer Service: 2 Communicating
Web MLE12403 Customer Service: 3 Fixing Problems
Web MLE12404 Customer Service: 4 Building a Department
Web MLE12405 Customer Service: 5 Tools of the Trade
Customer Service Representative, Process
Web SKE62771 (NEW) Customer Service Processes and Procedures
Web SKE62772 (NEW) Quality in a Support Center Web SKE62773 (NEW) Support Center Tools,
Technologies and Metrics Web SKE62774 (NEW) Dealing with Irrational
Customers and Escalating Complaints
Customer Service Representative, Professionalism
Web SKE62781 (NEW) The Customer Service Representative (CSR)
Web SKE62782 (NEW) Support Center Services and Work Environment
Web SKE62783 (NEW) Team and Customer Relationships
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Customer Service Representative, Skills
Web SKE62791 (NEW) Customer Interactions Web SKE62792 (NEW) Communication Skills Web SKE62793 (NEW) Conflict, Stress, and Time
Management
Customer Service Video Series
Web MLE10001 Customer Service (Videos): 1 Building Customer Loyalty
Web MLE10002 Customer Service (Videos): 2 Delighting Your Customers
Web MLE10003 Customer Service (Videos): 3 Building Web Relationships (Interview)
Web MLE10004 Customer Service (Videos): 4 Creating Customer Value
Web MLE10005 Customer Service (Videos): 5 Crown Your Customers (Interview)
Web MLE10006 Customer Service (Videos): 6 Customer Convenience is Key to E-Commerce (Interview)
Web MLE10007 Customer Service (Videos): 7 Customer Service Strategy
Web MLE10008 Customer Service (Videos): 8 Dealing with Customer Complaints
Web MLE10009 Customer Service (Videos): 9 Exceeding Customer Expectations
Web MLE10010 Customer Service (Videos):10 Getting to Know Your Customers
Web MLE10011 Customer Service (Videos):11 Getting Your Customer Experience Right (Interview)
Web MLE10012 Customer Service (Videos):12 Implementing Effective Service Standards
Web MLE10013 Customer Service (Videos):13 Keeping Loyal Customers
Web MLE10014 Customer Service (Videos):16 Measuring Customer Service
Web MLE10015 Customer Service (Videos):17 Profits, Not Promises (Interview)
Web MLE10016 Customer Service (Videos):18 Understanding Customer Service
Web MLE10017 Customer Service (Videos):19 Working Wounded: Building Relationships with Your Customers
Web MLE10018 Customer Service (Videos):20 Working Wounded: Good News About Customer Complaints
Customer Support, Professionalism
Web SKE62801 (NEW) Customer Support Specialist Professionalism Simulation
Excelling at Customer Service
Web SKE62811 (NEW) Corporate Culture: Building the Service Foundation
Web SKE62812 (NEW) The Fundamentals of Exceptional Customer Service
Web SKE62813 (NEW) The Customer's Voice Web SKE62814 (NEW) Advancing Service
Expertise Web SKE62815 (NEW) Customers, Confrontation
and Conflict Web SKE62816 (NEW) Overcoming Difficult
Service Situations Web SKE62817 (NEW) The EXCEL Acronym:
Instilling Service Excellence Web SKE62818 (NEW) Service Teams and
Service Stars
Web SKE62819 (NEW) Excel at Customer Service Simulation
Web SKE62820 (NEW) Providing Customer Service Simulation
Frontline Call Center Skills
Web SKE60115 The Call Center Industry Web SKE60116 Call Center Communication Skills Web SKE60117 Call Center Customer Service Web SKE60118 Call Center Telephone Sales Web SKE60119 Frontline Call Center Skills
Simulation
HDI - Customer Support Specialist
Web SKE20233 Interacting with the Customer Web SKE20234 Effective Communication Skills Web SKE20235 Managing Conflict, Stress, and
Time Web SKE20236 Customer Support Specialist
Simulation
HDI - Customer Support Specialist, Process
Web SKE20230 Customer Service Procedures Web SKE20231 Managing the Quality of the
Customer Support Service Center Web SKE20232 Management Tools and Metrics
HDI - Customer Support Specialist, Professionalism
Web SKE20227 The Customer Support Specialist (CSS)
Web SKE20228 The Support Center Service Web SKE20229 Establishing Team and Customer
Relationships
Inbound Call Center Management
Web SKE61451 The Inbound Call Center Web SKE61452 Inbound Call Center Management:
Leadership Web SKE61453 Inbound Call Centers: People
Management Web SKE61454 Inbound Call Center Technology Web SKE61455 Performance Metrics for an
Inbound Call Center
Internal Customer Service
Web SKE61401 Excellence in Internal Customer Service
Web SKE61402 Working With Internal Customers Web SKE61403 Overcoming Internal Customer
Service Problems Web SKE61404 Internal Customer Service:
Conflict and Complaints Simulation
Internal Customer Service Agent Skills
Web SKE61411 The Customer Service Agent in Action
Web SKE61412 Professional Skills for Customer Service Agents
Web SKE61413 Managing Challenges in Customer Service
Web SKE61414 Cross-selling in a Customer Service Call
Web SKE61415 Customer Service Agent Skills Simulation
Managing A Customer-Focused Department
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Web SKE61431 Identifying Your Customer's Expectations
Web SKE61432 Using Surveys to Measure Customer Satisfaction
Web SKE61433 Bridge The Expectations Gap Web SKE61434 Leading A Customer-Focused
Team Web SKE61435 Managing a Customer-focused
Department Simulation
Measuring Customer Satisfaction
Web SKE61391 Discovering What Your Customers Want
Web SKE61392 Developing Customer Satisfaction Surveys
Web SKE61393 Customer Satisfaction: Analysis and Implementation
Web SKE61394 Measuring Customer Satisfaction Simulation
Prime Call Center
Web PL1158 Introducing Contact Centers: Contact Center Essentials
Web PL1159 Introducing Contact Centers: CSR Success Criteria
Web PL1160 Introducing Contact Centers: Customer Response Etiquette
Web PL1161 Communicating Effectively: Build Customer Rapport 1
Web PL1162 Communicating Effectively: Build Customer Rapport 2
Web PL1163 Handling Contacts Professionally: Maximize Call Performance 1
Web PL1164 Handling Contacts Professionally: Maximize Call Performance 2
Web PL1165 Preparing for Mutual Success: Satisfy Customer Needs
Web PL1166 Preparing for Mutual Success: Reduce CSR Stress
Prime Call Center ABC's
Web PL1138 Call Center Structures : The Call Center Profession
Web PL1139 Call Center Operations : Performance Measurement
Web PL1140 Call Center Operations : Workforce Management
Web PL1141 Call Center Operations: Call Center Technologies
Web PL1142 Call Center Structures : Customer Relationships
Technical Support Agent Skills
Web SKE20216 The Contact Center and Technical Support Agent
Web SKE20217 Technical Support Essentials Web SKE20218 Assessing Customer Behavior Web SKE20219 Technical Support Agent Survival
Skills Web SKE20220 Technical Support Agent Skills
Simulation
Industry Foundations
Industry Overviews
Web SKE61501 The Automotive Industry Overview: Version 2
Web SKE61502 The Oil and Gas Industry Overview: Version 2
Web SKE61503 The Pharmaceutical Industry Overview: Version 2
Web SKE61504 The Food and Beverage Industry Overview: Version 2
Web SKE61505 The Health Care Industry Overview: Version 2
Web SKE61506 The Banking Industry Overview: Version 2
Web SKE61507 The Manufacturing Industry Overview: Version 2
Web SKE61508 The Retail Industry Overview: Version 2
Web SKE61509 The Telecommunications Industry Overview: Version 2
Web SKE61510 The Insurance Industry Overview: Version 2
Web SKE62831 (NEW) Industry Overview: Information Technology
Web SKE62832 (NEW) Industry Overview: Federal Government
Sales
Field Sales Skills
Web SKE60120 Field Sales Foundations Web SKE60121 Planning Your Field Sales
Approach Web SKE60122 Applying Your Field Sales
Approach Web SKE60123 Completing Your Field Sales
Approach Web SKE60124 Field Sales Skills Simulation
Inside Sales Skills
Web SKE61251 Preparing for Outbound Sales Calls
Web SKE61252 Initiating Outbound Sales Calls Web SKE61253 Completing Outbound Sales Calls Web SKE61254 Preparing for Inbound Sales Calls Web SKE61255 Completing Inbound Sales Calls Web SKE61256 Inside Sales Skills Simulation
Prime Sales
Web PL1001 Sales: Seller Behaviors Web PL1002 Sales: Buyer Behaviors Web PL1003 Sales: Buyer-Focused Selling Web PL1004 Sales: The Selling Cycle Web PL1005 Sales: Telephone
Communications Web PL1006 Sales: Communication Skills Web PL1007 Sales: Written Communications Web PL1008 Sales: Managing a Territory Web PL1009 Sales: Gathering Information Web PL1010 Sales: Planning a Sales Call Web PL1011 Sales: The Sales Call Web PL1012 Sales: Probing and Questioning Web PL1013 Sales: Presenting Solutions Web PL1014 Sales: Closing the Sale Web PL1015 Sales: Buyer Reactions Web PL1016 Sales: Concluding a Call
Sales and Marketing Video Series
Web MLE10301 Sales and Marketing (Videos): 1 E-Mail Marketing (Interview)
Web MLE10302 Sales and Marketing (Videos): 2 Guerrilla Marketing
Web MLE10303 Sales and Marketing (Videos): 3 Guerrilla Trade Show Selling
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Web MLE10304 Sales and Marketing (Videos): 4 Marketing Your Web Site (Interview)
Web MLE10305 Sales and Marketing (Videos): 5 New Rules of Online Advertising (Interview)
Web MLE10306 Sales and Marketing (Videos): 6 Sales Skills for Call Centers
Web MLE10307 Sales and Marketing (Videos): 7 Target Your Market (Interview)
Web MLE10308 Sales and Marketing (Videos): 8 The Influence Edge and Sales
Web MLE10309 Sales and Marketing (Videos): 9 Track Selling Step 1: Approach
Web MLE10310 Sales and Marketing (Videos):10 Track Selling Step 2: Qualification
Web MLE10311 Sales and Marketing (Videos):11 Track Selling Step 3: Agreement On Need
Web MLE10312 Sales and Marketing (Videos):12 Track Selling Step 4: Sell the Company
Web MLE10313 Sales and Marketing (Videos):13 Track Selling Step 5: Fill the Need
Web MLE10314 Sales and Marketing (Videos):14 Track Selling Step 6: Act of Commitment
Web MLE10315 Sales and Marketing (Videos):15 Track Selling Step 7: Cement the Sale
Web MLE10316 Sales and Marketing (Videos):16 Working Wounded: Closing A Sale
Web MLE10317 Sales and Marketing (Videos):17 Working Wounded: Getting Out of a Sales Slump
Web MLE10318 Sales and Marketing (Videos):18 Working Wounded: Keys to a Successful Marketing Campaign
Web MLE10319 Sales and Marketing (Videos):19 Working Wounded: Making A Gatekeeper an Ally
Sales Team Management
Web SKE61271 Building a Winning Sales Team Web SKE61272 Using Business Tools to Manage
Sales Teams Web SKE61273 Motivating a Winning Sales Team Web SKE61274 Communicating in Sales Teams Web SKE61275 Sales Team Management
Simulation
SalesUniversity Communication 101
Web SKE61321 Sales Communications Foundations
Web SKE61322 Sales Communications Essentials Web SKE61323 Telesales Communications Web SKE61324 Sales Communication Techniques
Simulation
SalesUniversity Sales Manufacturing: A Success Model
Web SKE61311 Sales Manufacturing (TM): Identifying Sales Opportunities
Web SKE61312 Sales Manufacturing (TM): Sales Production
Web SKE61313 Sales Manufacturing: Opportunity Development Simulation
SalesUniversity Sales Math 101: Developing a Sales Plan for Success
Web SKE61301 Sales Math 101: Developing a Sales Plan for Success
SalesUniversity Sales Orientation: Professional Selling in the Knowledge Economy
Web SKE61291 The Profession of Selling Web SKE61292 Professional Selling in the
Knowledge Economy Web SKE61293 Professional Selling in the
Knowledge Economy Simulation
Selling at the Executive Level
Web SKE61281 Prepare for Success Web SKE61282 Strategic Planning Web SKE61283 Progressing through the Complex
Sale Web SKE61284 Presenting Your Proposition Web SKE61285 Negotiating to Mutual Benefit Web SKE61286 From Executive-level Sale to
Strategic Partnership Web SKE61287 Preparing for the Executive-level
Sale Simulation Web SKE61288 Progressing through the Complex
Sale Simulation Web SKE61289 Closing Executive-level Sales
Simulation
Strategic Account Sales Skills
Web SKE61261 The Strategic Account Sales Approach
Web SKE61262 Understanding Your Customer Web SKE61263 Conducting Effective Sales
Research Meetings Web SKE61264 Working with Your Customer's Key
Players Web SKE61265 Delivering High-Impact Sales
Presentations Web SKE61266 Strategic Account Sales Skills
Simulation
Territorial Account Sales Skills
Web SKE61241 The Territorial Account Sales Approach
Web SKE61242 Understanding Your Target Customer's Business
Web SKE61243 Effectively Using Customer-focused Research Meetings
Web SKE61244 Gaining Access to Key Personnel at Your Target Accounts
Web SKE61245 Delivering High-impact Territorial Account Sales (TAS) Presentations
Web SKE61246 Territorial Account Sales Skills Simulation
Home and Small
Business
Being your own boss
Home Business
Web MLE30301 Home Business: 1 Choosing a Business
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Web MLE30302 Home Business: 2 Raising Financing
Web MLE30303 Home Business: 3 Office Management
Web MLE30304 Home Business: 4 Managing Your Business
Finances
401(k) Plans
Web MLE30001 401(k) Plans: 1 401(k) Basics
Budgeting and Saving
Web MLE30101 Budgeting and Saving: 1 Confronting Debt
Web MLE30102 Budgeting and Saving: 2 Eliminating Debt
Web MLE30103 Budgeting and Saving: 3 Banking Basics
Web MLE30104 Budgeting and Saving: 4 Choosing Bank Accounts
Web MLE30105 Budgeting and Saving: 5 Planning Your Retirement
Web MLE30106 Budgeting and Saving: 6 Making 401(k) Plans Work
Web MLE30107 Budgeting and Saving: 7 Exploring Investment Options
Estate Planning
Web MLE30201 Estate Planning: 1 Starting an Estate Plan
Web MLE30202 Estate Planning: 2 Sorting Out Your Assets
Web MLE30203 Estate Planning: 3 Preparing Your Will
Web MLE30204 Estate Planning: 4 All About Probate
Web MLE30205 Estate Planning: 5 Considering Your Family
Web MLE30206 Estate Planning: 6 Taxes to Expect
Web MLE30207 Estate Planning: 7 Tax Strategies Web MLE30208 Estate Planning: 8 Retirement
Issues Web MLE30209 Estate Planning: 9 Revising an
Estate Plan
Investing Fundamentals
Web MLE30501 Investing Fundamentals: 1 The Basics
Web MLE30502 Investing Fundamentals: 2 Organizing
Web MLE30503 Investing Fundamentals: 3 Stocks Web MLE30504 Investing Fundamentals: 4 Bonds Web MLE30505 Investing Fundamentals: 5 Mutual
Funds Web MLE30506 Investing Fundamentals: 6
Planning
Retirement Planning
Web MLE30801 Retirement Planning: 1 Money Management
Web MLE30802 Retirement Planning: 2 Investing
Getting a Job
Interview Skills
Web MLE30401 Interview Skills: 1 Getting the Interview
Web MLE30402 Interview Skills: 2 Preparing Yourself
Web MLE30403 Interview Skills: 3 Making an Entrance
Web MLE30404 Interview Skills: 4 Listening and Answering
Web MLE30405 Interview Skills: 5 Taking the Reins
Web MLE30406 Interview Skills: 6 Asking Questions
Web MLE30407 Interview Skills: 7 Opening Interviews
Web MLE30408 Interview Skills: 8 Tough Interviews
Web MLE30409 Interview Skills: 9 Following Through
Legal Skills
Compliance
Compliance
HR Compliance
Web SKE80404 (NEW) Workplace Violence Web SKE80406 (NEW) Export Controls Web SKE80407 (NEW) Conflicts of Interest in the
Workplace Web SKE80408 (NEW) Rightful Employment
Termination Web SKE80409 (NEW) Equal Employment
Opportunity and Discriminatory Practices in Hiring
Web SKE80410 (NEW) Privacy and Information Security
Web SKE80411 (NEW) Procurement Integrity Web SKE80412 (NEW) FMLA Leave and More: An
Overview of Legally Protected Leave
Web SKE80413 (NEW) Code of Conduct (Customizable)
Harassment
Web MLE13901 Sexual Harassment in the Workplace: 1 Why Can't We All Just Get Along
Web MLE13902 Sexual Harassment in the Workplace: 2 Defining Sexual Harassment
Web MLE13903 Sexual Harassment in the Workplace: 3 Preventing Sexual Harassment
Web MLE13904 Sexual Harassment in the Workplace: 4 Responding to Sexual Harassment
Web SKE80181 Employee Sexual Harassment Awareness
Web SKE80182 Supervisor and Manager Sexual Harassment Awareness
Web SKE80183 Harassment in the Workplace
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Web SKE80191 Dealing with Sexual Harassment Simulation
Web SKE80192 Managing Sexual Harassment Problems Simulation
Web SKE80193 Managing Workplace Harassment Complaints
Web SKE80194 Interviewing and Hiring Practices Web SKE80201 Supervisor and Manager Sexual
Harassment Awareness – Multi-State Edition
HIPAA
Web SKE80104 HIPAA Privacy Rules Web SKE80221 HIPAA: Electronic Health Data
Transactions Web SKE80222 HIPAA: Evaluating the Impact of
the Privacy Rule Web SKE80223 HIPAA: Implementing Privacy
Rules Web SKE80224 HIPAA: Securing Protected Health
Information
HR Compliance
Web MLE13801 Sarbanes-Oxley Act: 1 Overview, Disclosures, and Reporting
Web MLE13802 Sarbanes-Oxley Act: 2 Standards, Regulations, and Penalties
Web SKE80100 Americans with Disabilities Act (ADA)
Web SKE80101 Fair Labor Standards Act (FLSA) Web SKE80105 Interviewing and Hiring Practices Web SKE80111 Antitrust--Overview Web SKE80112 Antitrust--Talking with the
Competition Web SKE80113 Antitrust-Trade Associations Web SKE80115 E-mail and Internet Use Web SKE80116 Foreign Corrupt Practices Act Web SKE80117 Intellectual Property Overview Web SKE80118 Trade Secrets Web SKE80120 Attorney-Client Privilege Web SKE80121 Doing Business on the Internet Web SKE80122 Doing Business with the
Government Web SKE80124 Insider Trading Web SKE80126 Record Retention Web SKE80127 Independent Contractors and
Temporary Employees Web SKE80128 The Sarbanes-Oxley Act of 2002 Web SKE80129 Union Awareness Web SKE80144 Documenting Discipline Web SKE80145 Drug-free Workplace Web SKE80146 Sarbanes Oxley: Whistleblower
Protection Web SKE80151 Code of Conduct Awareness Web SKE80152 Workplace Ethics Web SKE80153 Workplace Diversity Awareness Web SKE80154 Anti Money Laundering Web SKE80161 Ethical Decision Making Web SKE80162 Conflict of Interest Web SKE80163 Illegal Insider Trading Simulation Web SKE80171 Workplace Diversity Awareness
Managing Within The Law Videos Series
Web MLE10901 Managing Within The Law (Videos): 1 At Will Employment
Web MLE10902 Managing Within The Law (Videos): 2 Complying with ADA Requirements
Web MLE10903 Managing Within The Law (Videos): 3 Discrimination
Web MLE10904 Managing Within The Law (Videos): 4 Discrimination (Presentation Style)
Web MLE10905 Managing Within The Law (Videos): 5 Drug and Alcohol Abuse in the Workplace
Web MLE10906 Managing Within The Law (Videos): 6 Family and Medical Leave Act
Web MLE10907 Managing Within The Law (Videos): 7 FLSA & State Wage-Hour Law
Web MLE10908 Managing Within The Law (Videos): 8 Freedom of Religion in the Workplace
Web MLE10909 Managing Within The Law (Videos): 9 Freedom of Speech in the Workplace
Web MLE10910 Managing Within The Law (Videos):10 Legal Guidelines for Interviewing
Web MLE10911 Managing Within The Law (Videos):11 Preventing Sexual Harassment - Manager Version
Web MLE10912 Managing Within The Law (Videos):12 Respecting Employees' Individual Rights
Web MLE10913 Managing Within The Law (Videos):13 Top Ten Ways for a Manager to Stay Out of Jail
Web MLE10914 Managing Within The Law (Videos):14 Working Wounded: Preventing Lawsuits
Web MLE10915 Managing Within The Law (Videos):15 Wrongful Termination
Web MLE10916 Managing Within The Law (Videos):16 Wrongful Termination (Presentation Style)
Prime Compliance
Web PL1173 Code of Conduct - The Work Place
Web PL1174 Code of Conduct - Doing Business Web PL1175 Business Ethics - How We Do
Business Web PL1176 Business Ethics: Foreign Trade Web PL1177 Workplace (E) - Workplace
Attitudes Web PL1178 Workplace (E) - Political Activities Web PL1179 Workplace (E) - Quality
Communication Web PL1180 Workplace (Manager): Workplace
Attitudes Web PL1181 Workplace (Manager): Political
Activities Web PL1182 Workplace (Manager): Quality
Communication Web PL1183 Safety: Health & Safety Web PL1184 Safety: Handling Hazardous
Waste Web PL1185 Data Security: Company
Information Web PL1186 Data Security: Record Keeping
Federal Government Industry
Federal Compliance
Federal Government Legal Compliance
Web SKE80301 (NEW) The No FEAR Act Web SKE80302 (NEW) IT Security Awareness
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Web SKE80303 (NEW) The US Constitution Web SKE80304 (NEW) Sexual Harassment
Prevention for Federal Employees Web SKE80305 (NEW) Accessibility and Section
508 Awareness Web SKE80306 (NEW) Workplace Safety Web SKE80307 (NEW) Federal Enterprise
Architecture Web SKE80308 (NEW) Federal Budgeting Process Web SKE80309 (NEW) Government Ethics Web SKE80310 (NEW) Proper Use of Government
Charge Cards Web SKE80311 (NEW) Human Resources
Flexibilities Web SKE80312 (NEW) Information Security
Awareness Web SKE80313 (NEW) Privacy Awareness
Industrial Solutions
Environmental, Safety & Health, and Transportation
Canadian Environmental, Safety and Health, and Transportation
Safety and Health
Web SKE90211 (NEW) Confined Space Entry - Canada
Web SKE90212 (NEW) Lockout/Tagout Awareness - Canada
Web SKE90213 (NEW) Hearing Conservation - Canada
Web SKE90214 (NEW) Fall Prevention Awareness - Canada
Web SKE90215 (NEW) Respiratory Protection - Canada
Web SKE90216 (NEW) Ladder and Scaffolding Safety - Canada
Environmental
Web SKE90101 Environmental Regulations Overview
Web SKE90102 Hazardous Waste Generator (Awareness)
Web SKE90103 Spill Prevention and Control Web SKE90104 Spill Prevention Control and
Countermeasure Plan Web SKE90105 Storm Water Pollution Prevention Web SKE90106 Universal Waste Rule Training Web SKE90107 Used Oil Management
Environmental, Safety & Health, and Transportation
Environmental
Web SKE90261 (NEW) Environmental Management Systems (EMS)
Safety and Health
Web SKE90270 (NEW) Pandemic Flu (Bird Flu) Awareness
Web SKE90271 (NEW) Sprains and Strains
Web SKE90272 (NEW) Defensive Driving: Truck Safety
Web SKE90274 (NEW) Benzene Awareness Web SKE90275 (NEW) Introduction to Industrial
Hygiene
Fundamentals
Web SKE90232 DC Circuit Theory Web SKE90233 Positive Displacement Pumps Web SKE90234 Centrifugal Pumps--Types and
Components Training
Safety and Health
Web SKE90121 Access to Medical and Exposure Records
Web SKE90122 Accident Investigation and Reporting
Web SKE90123 Accident Investigation and Reporting Simulation
Web SKE90124 Asbestos Awareness Web SKE90125 Back Safety Web SKE90126 Behavior-based Safety for
Supervisors Web SKE90127 Bloodborne Pathogens Web SKE90128 Carcinogen Safety Web SKE90129 Chemical Process Safety Web SKE90130 Chlorine Safety Web SKE90131 Cold Stress Web SKE90132 Compressed Gas Safety Program Web SKE90133 Computer Ergonomics Web SKE90134 Confined Space Entry Web SKE90135 Construction Safety Orientation Web SKE90136 Cryogenic Safety Web SKE90137 Decontamination (HAZWOPER) Web SKE90138 Defensive Driving Web SKE90139 Defensive Driving Techniques Web SKE90140 Electrical Safety Awareness Web SKE90141 Electrostatic Discharge Safety
Training Web SKE90142 Emergency Disaster
Preparedness Web SKE90143 Emergency Response Web SKE90144 Emergency Response and Spill
Control (HAZWOPER) Web SKE90145 Ergonomics Awareness Web SKE90146 Fall Protection Awareness Web SKE90147 Fire and Explosion Hazards (H) Web SKE90148 Fire Prevention and Safety Web SKE90149 First Aid--Automated External
Defibrillator Web SKE90150 First Aid--Basic Web SKE90151 First Aid--CPR Web SKE90152 First Aid--Medical Emergencies Web SKE90153 Food Safety and Handling Web SKE90154 Forklift Safety Web SKE90155 Hand and Power Tool Safety Web SKE90156 Hearing Conservation Web SKE90157 Hazardous Material Management Web SKE90158 Hazard Communication Web SKE90159 Hazard Communication
(HAZWOPER) Web SKE90160 Heat and Cold Exposure
Management (HAZWOPER) Web SKE90161 Heat Stress Web SKE90162 Hot Work Permits Web SKE90163 Hydrogen Sulfide Web SKE90164 Indoor Hoisting and Rigging Web SKE90165 Industrial Ergonomics Web SKE90166 Job Hazard Analysis Web SKE90167 Laboratory Safety Web SKE90168 Ladder and Scaffolding Safety Web SKE90169 Ladder Safety
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Web SKE90170 Laser Safety Training Web SKE90171 Lead and Cadmium Web SKE90172 Lead Awareness Web SKE90173 Lockout/Tagout Web SKE90174 Lockout/Tagout for Authorized
Persons Web SKE90175 Liquefied Petroleum Gas (LPG)
Safety Web SKE90176 Machine Guarding Safety Web SKE90177 Material Handling and Storage Web SKE90178 Material Safety Data Sheets Web SKE90179 Mold Awareness Web SKE90180 NFPA 70E Electrical Safety in the
Workplace Web SKE90181 Non-Ionizing Radiation Safety Web SKE90182 Office Ergonomics Web SKE90183 Office Safety Web SKE90184 OSHA 300 Recordkeeping Web SKE90185 Personal Protective Equipment Web SKE90186 Portable Fire Extinguishers Web SKE90187 Powered Industrial Truck Safety Web SKE90188 PPE/Respiratory Protection
(HAZWOPER) Web SKE90189 PPE: Hand Protection Web SKE90190 Personal Protective Equipment:
Body Protection Web SKE90191 Personal Protective Equipment:
Head Protection Web SKE90192 PPE: Foot and Leg Protection Web SKE90193 PPE: Eye and Face Protection Web SKE90194 Radiation Safety Web SKE90195 Regulatory Information Web SKE90196 Regulatory Overview
(HAZWOPER) Web SKE90197 Respiratory Protection Web SKE90198 Safe Work Practices Web SKE90199 Signs and Tags Web SKE90200 Site Control (HAZWOPER) Web SKE90201 Site Safety and Health Plan
Procedures (HAZWOPER) Web SKE90202 Slips, Trips, and Falls Web SKE90203 Toxicology (HAZWOPER) Web SKE90204 Trenching and Excavation Safety Web SKE90205 Tuberculosis: Prevention and
Control Web SKE90206 Welding, Cutting, and Brazing Web SKE90207 Workplace Safety Orientation Web SKE90208 Workplace Security Awareness Web SKE90209 Workplace Hazardous Materials
Information System
Security
Web SKE90241 NFPA 1600 Disaster/Emergency Management
Web SKE90242 NFPA 1600 Business Continuity Programs
Transportation
Web SKE90221 DOT Drug and Alcohol Awareness Web SKE90222 DOT Security for Shipment of
Hazardous Materials Web SKE90223 DOT 1: Hazardous Materials
Table Web SKE90224 DOT 2: Packaging and Labeling Web SKE90225 DOT 3: Shipping Papers Web SKE90226 DOT 4: Loading and Storage Web SKE90227 IATA 1: Hazard Class
Identification/Classification Web SKE90228 IATA 2: Marking and Labeling Web SKE90229 IATA 3: Packaging Web SKE90230 IATA 4: Documentation
Web SKE90231 IATA 5: Limitations and Shipment Review