Section III

30 marksAttempt Question 21Attempt ONE other question from Questions 22–25Allow about 1 hour for this section

Answer each question in a SEPARATE writing booklet. Extra writing booklets are available.

In your answers you will be assessed on how well you:

■ demonstrate relevant knowledge and understanding

■ communicate ideas and information, using precise industry terminology andappropriate workplace examples

■ organise information in a well-reasoned and cohesive response

■ solve proposed issues or problems

2002 HIGHER SCHOOL CERTIFICATE EXAMINATION

Hospitality Operations

Question 21 (15 marks)

Tourism and Hospitality is a major growth industry and will continue to expandrapidly beyond the year 2002. It is an industry which creates economic andemployment opportunities throughout Australia and provides an exciting andworthwhile career.

W.R. GAVIN OAM, Chief Executive, Tourism Training Australia

With reference to current trends and practices, evaluate this statement and its predictions.

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