2 Follow-ups

Daily

“The FORTUNE is in the FOLLOW-UP”

Sales Statistics

Sales Statistics

• 2% of Sales are made on the 1st contact

Sales Statistics

• 2% of Sales are made on the 1st contact

• 3% on 2nd contact

Sales Statistics

• 2% of Sales are made on the 1st contact

• 3% on 2nd contact• 5% on 3rd contact

Sales Statistics

• 2% of Sales are made on the 1st contact

• 3% on 2nd contact• 5% on 3rd contact• 10% on 4th contact

Sales Statistics

• 2% of Sales are made on the 1st contact

• 3% on 2nd contact• 5% on 3rd contact• 10% on 4th contact• 80% on 5th to 12th contact

10% of Salespeople Generate

80% of Sales

Here’s WHY

Here’s WHY

• 48% of Salespeople NEVER FOLLOW UP with a prospect

Here’s WHY

• 48% of Salespeople NEVER FOLLOW UP with a prospect

• 25% only make 2nd contact and then stop

Here’s WHY

• 48% of Salespeople NEVER FOLLOW UP with a prospect

• 25% only make 2nd contact and then stop

• 12% only make 3 contacts

Here’s WHY

• 48% of Salespeople NEVER FOLLOW UP with a prospect

• 25% only make 2nd contact and then stop

• 12% only make 3 contacts• ONLY 10% make more than 3

contacts

10% of Salespeople Generate

80% of Sales

Be one of the 10%

HAVE A SYSTEM

If you aren’t recording your contacts, how can you know when, how, and what to say when you follow up with people?

HAVE A SYSTEM

If you aren’t recording your contacts, how can you know when, how, and what to say when you follow up with people?

1 month = 50 contacts3 months = 150 contacts1 year = 600 contacts

When to follow up…-if you are agressively working on an issue (health

issue), then check back the next day-second contact? 2-3 days*ASK when and how a person WANTS you to follow up:“When should I check back in with you?”“I want to make sure we find what works for you,

when is the best time to call back?”

Help your contact figure out when to use the product

USE YOUR SYSTEM

RECORD when and how you are going to follow up with people You might consider adding a specific time to your calendar so you remember.

What to say when you follow up:- “Hi! This is Becky Cox from the doTERRA class Thursday, I just

wanted to check in and see if you had a chance to try those samples we gave you…”

- “Just wanted to check back and see what kind of results you are getting from the oregano and melaleuca…

- “Hi! I talked to Julie and she mentioned you were having some sensitivity with the oregano and melaleuca, just wanted make sure you were using it diluted…”

- “I just read an article about a similar situation to yours”- “I just spoke with a friend about an issue like yours…”

- SHARE YOUR WORD TRACKS

Follow Up AGAIN

Assume that “No” means “Not now.” It usually does…