div class=trans-pagebuttonPage 1button div class=trans-image a href=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5page1jpg target=_blank amp-img class=trans-thumb alt=Page 1: 18 No27 pdfThe Effect of Perceived Service Quality on Customer Satisfaction and Customer Loyalty in Organised Retail Chains Babakus E a 1992 Adapting the SERVQUAL scale to src=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5thumbnails1jpg width=142 height=106 layout=responsive amp-imga divdivdiv class=trans-pagebuttonPage 2button div class=trans-image a href=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5page2jpg target=_blank amp-img class=trans-thumb alt=Page 2: 18 No27 pdfThe Effect of Perceived Service Quality on Customer Satisfaction and Customer Loyalty in Organised Retail Chains Babakus E a 1992 Adapting the SERVQUAL scale to src=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5thumbnails2jpg width=142 height=106 layout=responsive amp-imga divdivdiv class=trans-pagebuttonPage 3button div class=trans-image a href=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5page3jpg target=_blank amp-img class=trans-thumb alt=Page 3: 18 No27 pdfThe Effect of Perceived Service Quality on Customer Satisfaction and Customer Loyalty in Organised Retail Chains Babakus E a 1992 Adapting the SERVQUAL scale to src=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5thumbnails3jpg width=142 height=106 layout=responsive amp-imga divdivdiv class=trans-pagebuttonPage 4button div class=trans-image a href=https:reader042fdocumentsinreader042viewer20220405145e6b73d4e2e7c9155d22dcedhtml5page4jpg target=_blank amp-img class=trans-thumb alt=Page 4: 18 No27 pdfThe Effect of Perceived Service Quality on Customer Satisfaction and Customer Loyalty in Organised Retail Chains Babakus E a 1992 Adapting the SERVQUAL scale to...