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Chapter 2Technology Applications in Purchasing

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How Has Technology Changed the Way we

Select and Procure Products?

How do companies currently use technology to select and procure products?What are their interests in using technology to streamline purchasing?What are their concerns about this evolvement?

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Distributor Technology

Customer DatabasesOrdering SystemsGlobal Positioning Systems (GPS)Radio Frequency Identification (RFID)

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Buyer TechnologyFax MachinePersonal ComputersComputerized Point-of-Sale Systems (POS)Bar Code ReaderComputer Software– Product Identification & Specification– Product Ordering– Inventory-Tracking & Storage Management

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Historical Perspective

Pencil and PaperFax MachinePersonal ComputerPoint of Sale SystemsBar Code ReaderEFREDIASP

The Web

The Internet Model

Every machine transparently connected to

every other

Outside World

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Uses of the Internet in Foodservice Purchasing

EmailNewsgroupsProprietary Networks

– VANs– On-line ordering systems

Web– E-marketplaces

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Examples of E-Marketplaces andE-Enablers used in Hospitality Operations

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Instructor: Add examples of current websites

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Copyright ©2008 John Wiley & Sons, Inc.