Post on 02-Jan-2016
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BFSI Solutions
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BFSI Solutions
Compliance and Regulatory Solutions
Customer Retention Toolkit - Transition from
Product Centricity to Customer Centricity
Operational Excellence - Clarity in a Fuzzy World!
Consultancy, Testing, Audit and Training
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Compliance and Regulatory Solutions
ISO and ISMS Compliance
Basel II – Capital Adequacy Reporting
AML
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ISO and ISMS Compliance
Challenges
Solutions
Benefits
Compliance Management services - manage cross-industry mandates and regulations such as: ISO 9001:2000 (QMS) ISO 27001 (Information Security Management System) Sox
Consistent compliance and controls across the enterprise Automated information flows Streamlined controls management Compliance dashboards Integrated document management
Stand-alone Application Manual paper-based systems No clear visibility in organizations‘ risk and compliance profile
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Basel II – Capital Adequacy Reporting
Challenges
Solutions
Benefits
Sra provides BI framework that has:
Built-in capital calculation engine An extensible data rationalization capability
Leverage the existing investments - reducing cost in infrastructural upgradation Make better and consistent decisions Superior capital allocation and risk-based pricing Improved provisioning
Upgrading existing Core Banking System Organize effective internal credit rating methodologies Flawlessly pulling “risk context” specific data from disparate systems Performing difficult computations and consolidating data with consistent aggregates Necessitating cross-board training on Basel II compliance
Centrally manage and integrate multi-functional data pertaining to finance, operational, credit and market risks
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AML
Challenges
Solutions
Benefits
SRA provides “risk and lawfulness” validation engine that adds an intelligence layer to
existing Core Banking System.
The built-in intelligent engine control processes and automatically identifies invalid
transactions and quarantines them.
Reducing risk by identifying and isolating risky transactions Complete compliance with regulatory mandates Integrate with the Core Banking System and perform in-flight quarantine of invalid transactions
Difficulty in extending Core Banking System to track legal transactions Regional variations in business processes and regulatory mandates Complexity in applying the same rules across branches Dynamically changing business rules
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Customer Retention Toolkit – Transition from Product Centricity to Customer Centricity
Customer Intelligence
Analytics
Relationship Based Pricing
eSmart Statement
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Customer Intelligence Analytics
Challenges
Solutions
Benefits
SRA's strong analytical platform, a pre-packaged Business Intelligence Datamart empowers
banks to make better decision.
Leveraging existing data investments Obtaining calibrated perspectives on the customer patterns Effectively selecting data from complicated Core Banking System to simple excel sheets Need for intelligent semantics to be associated with data with a high degree of diversity
Difficulty in extending Core Banking System to track legal transactions Regional variations in business processes and regulatory mandates Complexity in applying the same rules across branches Dynamically changing business rules
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Relationship Based Pricing
Challenges
Solutions
Benefits
SRA’s dynamic customer-relationship centric Data Model provides:
A consistent, integrated perspective of data breaking down internal lines of business and
channel silos
A built-in rules engine to make pricing exceptions factoring customer loyalty and
worthiness
Flexible and centralized pricing mechanism Consistent customer-sensitive pricing policy Addressing the overall returns from customer’s use of various products or services Consolidating billing and accounting at the customer relationship level
Expensive and risky to extend existing Core Banking System Need to archive and analyze complex customer data with multiple levels of aggregation Need for a robust Data Model to consistently compensate customers
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eSmart Statement
Challenges
Solutions
Benefits
The eSmart Statement provides drillable hierarchy of transactions across all the products
selected by a customer.
The eSmart Statements have business logic, finance calculators, etc., embedded into it.
They also have the capabilities to enable cross-selling/ up-selling and targeted advertising.
Enhanced customer care Reduced call centre loads Central management of disputes and other issues Increased revenue through up-selling/ cross-selling products through the interactive statement Drastic reduction in customer complaints resolution time
Wean customers from paper statements to electronic statements due to operating efficiency gains.
Identifying value/ benefit in adopting eStatements
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Operational Excellence – Clarity in a Fuzzy World!
Account Origination
Automation of Non-core Processes
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Account Origination
Challenges
Solutions
Benefits
SRA offers an end-to-end account opening solution - from data capture to verification
An integrated workflow engine that defines the process, routing and approval mechanism
Helps in lowering operational costs by eliminating the redundant processes
Centralized transaction from customer interview to account origination Single interface for credit and identity verification Rules based workflow for approval Greater revenue growth with lower operational costs Compliance with KYC norms
Complexity in managing a unified account opening process across multiple products Rule driven interactions between people and systems Complex multi-step processes involving people playing different roles Frequently changing business processes and rules
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Automation of Non-core Processes
Challenges Benefits Rich web-based applications is generated
automatically User interface has built-in validation Applications seamlessly connect with CBS as configured Strict role driven access privileges are created dynamically Each application has a built-in ‘Business Activity Monitoring’ support Static reports shall be generated on demand Online analytical processing cube gets created automatically At any point the application can be reconfigured and published
A single engine cannot solve each organization's specific needs. High cost of development of custom applications High turn around time and associated costs of implementing a change High risk of IT becoming the bottleneck
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Automation of Non-core Processes
Solutions
SRA offers PROOF - a robust, highly customizable, process management suite
(connecting people, process and information)
PROOF provides:
Powerful web-based graphical process modeller (building a process)
Defining, modifying, creating and publishing multiple versions of applications from
anywhere in the world
Built-in rules modeler and rules execution engine
Automatic User Interface (UI) generator
Flexi-pipe driven event infrastructure to connect any type of external applications (HIS,
ERP, Legacy systems and much more…)
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Other Services
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Consultancy Audit Training