CRICOS Provider Code: 03251A | RTO Provider Number: 40520

§ Study requirements: Total of 23 units

§ Career opportunities

DIPLOMA OF TRAVEL &TOURISM MANAGEMENT

> SIT50116

CRICOS: 093027G / Suitable for students on a student visa

§ Course overview (12 Core Unit) § Course overview (11 Elective Units)

• Inbound groups manager

• Inbound sales manager

• Incentives manager

• Tour operations manager

• Marketing manager

• Product development manager

• Reservations manager

SITTIND001

SITXCCS007

SITXCCS008

BSBDIV501

SITXCOM005

SITXFIN003

SITXMGT001

SITXHRM003

SITXWHS003

SITXFIN002

SITXMGT002

SITXFIN004

Develop and manage quality customer service practices

Enhance customer service experiences

Manage diversity in the workplace

Source and use information on the tourism and travel industry

Interpret financial information

Manage finances within a budget

Manage conflict

Establish and conduct business relationships

Monitor work operations

Lead and manage people

Prepare and monitor budgets

Implement and monitor work health and safety practices

Access and interpret product information

Provide advice on Australian destinations

Sell tourism products and services

Prepare quotations

Manage meetings

Provide visitor information

Make a presentation

Roster staff

Recruit, select and induct staff

Package tourism products

SITTTSL002

SITTTSL003

SITTTSL004

SITTTSL005

SITTTSL006

BSBADM502

BSBCMM401

SITXHRM002

SITXHRM004

SITTPPD001

SITXCCS002

Provide advice on international destinations

§ Entry level:

• IELTS 4.0-4.5 or Intermediate at CCEB

• Travel agency manager

• Sales manager

• Visitor information

centre manager§ Duration: This course is delivered over 60 weeks.

Expect to complete an average of 75 hours per week.