Post on 28-Sep-2020
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How to Reduce TCO Using Oracle E-Business Suite Management Packs
Angelo Rosado
Principal Product Manager, Oracle E-Business Suite
The following is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.
Application Management Suite for EBS Agenda
• Executive Summary
• System Management
• Recent Enhancements
• Change Management
• Success Stories
• Additional Information
• Q&A
Executive Summary
Executive Summary
• The Application Management Suite for Oracle E-Business
Suite is comprised of:
• Oracle E-Business Suite Plug-in 4.0
Oracle Application Management Pack for E-Business Suite
Oracle Application Change Management Pack for E-Business
Suite
• Oracle Real User Experience Insight 6.5.2
• Oracle Application Configuration Console 5.3.2
• Oracle Configuration Change Console 10.2.0.5
• This presentation will focus mainly on the Oracle E-
Business Suite Plug-in 4.0
New!
• Includes functionality that was available in previous
releases of the Oracle Application Management Pack for
E-Business Suite (AMP) and the Oracle Application
Change Management Pack for E-Business Suite
(ACMP).
• Requires EM 11g or above
• Supports fresh install
• Supports upgrade from Oracle Application Management Plug-in
for Oracle E-Business Suite Release 3.1
Executive Summary Oracle E-Business Suite Plug-in 4.0
• Supported version of Enterprise Manager
• Certified with Enterprise Manager 11g Grid Control Release 1
(11.1.0.1.0)
• Marquee features of E-Business Plug-in 4.0
• Support for EMGC 11gR1
• Diagnostics
• Discovery
• Cloning
• Customization Manager
• Patch Manager
• Setup Manager
Executive Summary Oracle E-Business Suite Plug-in 4.0
Executive Summary Reasons to consider EM 11g
• Deploy Applications 90% Faster
• SOA management • Composite, component, engine, service metrics
• Enterprise service dashboards
• Application deployment automation
• Instance tracing across domains
• WebLogic Server management • Auto-discovery
• No admin server dependency for monitoring
• Request monitoring and tracing
• Automated provisioning
Executive Summary
Reasons to consider EM 11g
• 3x Improvement in DBA Productivity
• Oracle Database 11g Release 2 management
• Compression Advisor
• Instance caging
• Active Reports
• Global RAC diagnostics
• Tuning standby databases
• Full support for Exadata • Storage monitoring
• Exadata-aware SQL monitoring
• I/O resource management
Executive Summary
Oracle Enterprise Manager Grid Control Certification
10gR3 10gR4 10gR5 11gR1
AMP 2.0
AMP 2.0.1
AMP 2.0.2
AMP/ACMP 3.0
AMP/ACMP 3.1
AMP/ACMP 4.0
Legend No Premier Support Supported Future
Application Management Pack (AMP)
Application Change Management Pack (ACMP)
System Management
System Management E-Business Suite Targets
Monitoring/Metrics/Alerting
Discovery & Discovery Diagnostics
Performance/Component Drill Down
JVM Monitoring
Dashboards/Historical Reporting
Concurrent Processing Dashboard
User Monitoring
Integrates into User Experience
Roles & Access Control
• Infrastructure Services Dashboard
System Management Real Time System Status
• Historical Analysis
System Management Historical Reporting of EBS Targets
System Management Consolidated, Actionable View of all Instances
System Management Path to Real-Time Management and Reporting
Discover EBS Targets
Assign Metrics & Thresholds
Provision with Templates & Groups
Monitor & Troubleshoot with Alerts
Manage with Dashboards & Reports
Refine based on historical data
System Management Discover EBS Targets
• Automatically discover all the “moving parts” of an E-Business Suite Instance
• Configurable: Ability to specify services and specify (virtual) host
System Management Discovery Diagnostics
• Validates EBS Database and Apps context files, settings, configurations, patches, and permissions prior to using EM to monitor E-Business Suite
• Identifies root cause of failure
System Management Discover EBS Targets: Recognized EBS Targets
• At least 15 individual targets per instance. More targets depending
on complexity
• Leverage the system and services concepts in EM - a logical way to
group related components
• Can be managed, monitored, or reported on like any other Target
System Management Discover EBS Targets: Manageable Entities
• Comprehensive view of all instances
• Quick check on Alerts/Notifications
• Drill down into individual instances
• Drill down into specific components
• Access tabs for more detailed management
System Management Assign Metrics & Thresholds
• 50 different EBS-specific metrics
• CP, Forms, Self-Service Apps (OAF), workflow, etc.
• Set warning and/or Critical thresholds
• Notifications when thresholds are breeched
• Automate a remedial process (e.g., restart a downed service)
• Custom o/s or existing process from Software Library
Recent Enhancements
24
System Management Pack Diagnostics
•Validates key module setups, profile options, patches, permissions, and etc.
• Identifies root cause of failure
System Management Real time User Monitoring
•Ability to track, trace, troubleshoot in-flight transactions
•Consolidated view of the entire transaction on each tier
•Facilitates deep root-cause analysis
System Management Concurrent Processing Dashboard
• Better, more timely, management of Concurrent Managers and Programs
• Metric Collection For Individual Concurrent Managers and Programs
• Monitoring, Alerting/Notifications, and Reporting
Change Management
Change Management E-Business Suite Targets
EBS Patch Management
Customization Management
Configuration (Setup) Mgmt.
Approvals Framework
Pack Diagnostics
Automated Cloning
Change Management Customization Management
• Create AD compliant customization packages
• Custom patches can be applied using Patch Manager
• Over 200 file types supported
• Build or compile Java or Form libraries
• Validate the custom files based on a set of standards
• Interface with Version Control systems
Change Management Patch Management
• Automates and
eliminates vast majority
of manual steps
associated with EBS
patching
• Deploys custom and
standard Oracle
patches
• Check for prerequisites
• Simultaneous, multi-
patch, multi-target
deployment
• Numerous patching
options
• My Oracle Support
integration
Change Management Configuration (Setup) Management
• Migrate functional
configuration/setup data
across different
instances of EBS
• 300 functional APIs for
data management
• Group extracts, loads,
and reports into projects
for easier management
and reuse
• Recognize and enforce
dependencies between
different selection sets
• Advanced filtering
• Comparison reporting
across instances
Change Management Approvals Framework
• Approvals for
Customization Manager,
Patch Manager, Setup
Manager
• Separate roles for
Approvers
• Reporting and auditing
capabilities
Change Management Cloning Techniques
Source-to-Target
Source-to-Image
Image-to-Target
Hot Cloning
RAC Cloning
Smart Clone
Oracle E-Business Suite
Plug-in 4.0
Clone Interview
Clone Execution
Deployment Procedures
Directives
Scripts
Change Management Automated Cloning: Incorporating Custom Steps
• Automate custom pre-and post-clone steps
• Custom processes that can be scripted can be uploaded and registered into the EM repository
• Directives can be included in, and executed by, Deployment Procedures
• Automated Cloning leverages the Directives and Deployment Procedure capabilities of EM
Success Stories
Johns Hopkins University (APL) Gained 90% Efficiency and Control
CHALLENGES/OPPORTUNITIES
• Reduce time and effort associated with promotion of application changes and configurations across many installations
• Many Manual procedures that cause errors
• Customization control issues • Audit Compliance Challenges
• Improve security through tighter control of
the change management process
RESULTS
• Reduced operational overhead from 60 hours p/w to 6 hours p/w for:
• Applying EBS patches • Deploying EBS customizations • Promoting functional setups
• All Patching and Manual Processes are
Automated and Unattended now
• Tight Integration with Source Code and Version Management Systems
• Improved Traceability and Accountability for Configuration Changes
• Improve security through stronger control in the Change Management Process
Flint Hills Resources Optimized Cloning Process by 90% hands-free
CHALLENGES/OPPORTUNITIES
• Nightly clones for production E-Business Suite environment within a fixed/narrow/pre-set window
• Efficiently manage the refreshing of numerous non-production environments
• Many pre and post-clone manual steps
• Incorporate the EBS cloning process into an overall refresh process that includes other, external systems
• Execute the cloning process with no downtime or disruption to the end-users
RESULTS
• Performing Unattended Nightly Clones in a
3-4 hour Window
• Performing Multiple Clones in the Same
Business Day. Reduced Cloning time from
20 hours/week to 1-2 hours/week.
• Manual Steps are Now Automated
• Create Executables for Non-DBAs to
Schedule and Execute Clone Patching
• Now Executing Cloning in Hot Mode
General Electric Infrastructure Cuts Clone Cycle Time by 84% and IT Management Requirements by 75%
CHALLENGES/OPPORTUNITIES
• Cut costs associated with managing more than 200 environments
• Reduce the time and effort required to clone E-Business Suite environments
• Prevent end-users problems • Improve end-user response time
RESULTS
• Realized US$200,000 of Annual Productivity
Savings by using AMP Centralized System
• Cut end-to-end Cloning Time from 6 days to 1
day and Reduced DBA Resources by 75%.
• Using Root-Cause Analysis Tools to Prevent
Performance Issues or Outages
• Used Synthetic Web Transactions to analyze
End-User Response Times
Emerson Ensures High Availability and Performance Worldwide with Proactive System Management
CHALLENGES/OPPORTUNITIES
• Standardize IT system management to reduce costs and Support users across the global company’s diverse business divisions
• Ensure systems are up and running across time zones to assure 24x7 manufacturing and service delivery
• Adhere to IT infrastructure library (ITIL) standard practices vital to everyday operations
RESULTS
• Using EM Centralized Management for
More than 700 Diverse Monitored Targets
• Preventing issues with Extended Proactive
Monitoring
• Advanced Diagnostic Tools Significantly
Reducing system downtimes
• Projecting Future Performance and
Conducting Better Capacity Planning
• Automated more than 100 Custom Scripts
with Customization Manager Tools
Benefits for Oracle IT
• Eliminating proprietary tools/solutions
• Centralizing on a common toolset and reporting structure
• Standardized processes
• Expanding the use of Oracle Enterprise Manager
• 66% reduction in error resolution time
• Centralized reporting
• Standard monitoring specific to applications
Additional Information
Application Management Suite for EBS Additional Information
• Collateral
• Understanding
• MOS Note: 1224313.1 Getting Started with Oracle E-Business Suite
Plug-in, Release 4.0 Suite
• Datasheet:
• Application Management Suite for Oracle E-Business Suite Data Sheet
• Location: Oracle Technology Network -> Enterprise Management ->
Applications Management
• Best Practices (Whitepaper):
• Case Study – Optimizing E-Business Suite Management Using Oracle
Application Management Suite for Oracle E-Business Suite
• Contact: angelo.rosado@oracle.com
Application Management Suite for EBS Related Session
Date & Time Session Location
Wednesday 9:15 a.m. Best Practices to Conquer Your E-Business Suite
Change Management Challenges
Room W312A
Q U E S T I O N S
A N S W E R S
The preceding is intended to outline our general
product direction. It is intended for information
purposes only, and may not be incorporated into
any contract. It is not a commitment to deliver any
material, code, or functionality, and should not be
relied upon in making purchasing decisions.
The development, release, and timing of any
features or functionality described for Oracle’s
products remains at the sole discretion of Oracle.