© 2012 . Contents 3 Business Concept 4 Competitive Advantages 5 Goods Turnover Dynamics 6 Geography...

Contents

3 Business Concept4 Competitive Advantages5 Goods Turnover Dynamics6 Geography7 Brand Portfolio8 Resources9 Organizational Structure10 Customer Service Process Flow Diagram11 Automation and Control of Sales Representatives’

Activities12 Logistics Automation13 Warehouse Logistics14 Human Resources Management 15 Contacts

“By achieving the highest quality of the services we provide, we improve your quality of living”

Business Concept

Key customers

oMajor suppliers with a sales

team managed jointly with the

distributor (integrated sales

department)

Key product

oSaleoLogistics

Key competenceso Sales management Logistics managemento Finance managemento Advanced infrastructureo Ability to synergize businesses

Key values

oOpen relations with partners oConfidential relations in the team

COMPETITIVE ADVANTAGES

o Clear planning and reporting process

o Formalized business processes

o Work with well-known prominent brands

o 65% coverage of Ukrainian active customer base (FMCG)

o Technological innovations in logistics and accounting

o Strong team of managers

o 15 years’ experience in the Ukrainian FMCG market

o Ability to synergize businesses

Goods Turnover Dynamics in 2000-2011

o Dnipropetrovsk, Zaporozhye, Krivoy Rog, Kirovograd, Melitopol, Dniprodzerzhynsk, Pavlograd, Nikopol;

o Kharkov, Sumy, Shostka;o Lugansk, Donetsk, Mariupol, Kramatorsk;o Kiev, Vinnitsa, Chernigov; o Odessa, Nikolaev, Kherson, Balta, Izmail;o Sevastopol, Simferopol, Feodosiya, Yevpatoriya, Kerch, Yalta,

Krasnogvardeyskoye, Djankoy;

Geography

BRAND PORTFOLIO

NON FOOD

RESOURCES

Territory 14 regions in Ukraine

Staff 2070 employees

Transport

220 vehicles

100 vehicles

Warehouse area43,200 sq. m

Office area3,000 sq. m

Retail outlet coverage 47,363 retail outlets

ORGANIZATIONAL STRUCTURE OF MANAGEMENT

General Director of Grand Distribution Management Company

SalesDepartment

Finance Department

Logistics Department

IT DepartmentStaff

Management Service

Legal Department

Internal Audit Unit

Business unit 1

Business unit n

Business unit...

Business unit 3

Business unit 2

Submission of requests to

the OS, posting of

expenditure invoices

Uploading data in the accounting

system

Processing received orders,

creation and optimization of

traffic routes

Uploading data in the OS

Receipt of documents at

the warehouse,

order picking

Loading the delivery vehicle

Product delivery to the customer

CUSTOMER SERVICE PROCESS FLOW DIAGRAM

AUTOMATION AND CONTROL OF SALES REPRESENTATIVES’ ACTIVITIES

Smartphone:•Visits to retail outlets according to a scheduled route

•Taking customer requests on-line

•GPS

List of retail outlets

Outlet priority in the route

Office

Outlets

Scheduled routes

ANTOR Logistic Master:•Planning routes based on specific criteria with maximum efficiency•Optimum route for maximum work time efficiency

AUTOMATION OF LOGISTIC PROCESSES

Warehouse

Order priority in the trip

Outlets

Scheduled trips

List of requests with parameters

Scheduled routes and trips

WAREHOUSE LOGISTICS

FIVE-TIER GOODS STORAGE SYSTEM

Grand Distribution’s operations are guided by the understanding that people are the most important resource.

We work with over 2000 successful specialists who are the main element of the Company’s success formula. It is the staff’s continual improvement that ensures development and prosperity of our Company.

Clear staff management standards are in place in the Company. They include:

•Recruitment and adaptation •Staff evaluation•Training and formation of candidates pool •Employee incentive systemWe strive to be the best in our business, and for this reason we

continue looking for new talented employees with a great personal and professional potential, ambitious and reliable people ready to pursue their aims.

We are improving to create a company in Ukraine which can make our shareholders and partners, investors and employees proud, which can make Ukraine proud.

HUMAN RESOURCES MANAGEMENT

Ukraine, 49130,

80 Berezinskaya str., Dnipropetrovsk city tel. (0562) 31-24-14, 790-40-41tel./fax 31-24-00email: office.GD@grands.dp.ua

Web: http://gd-group.com.ua

© 2012 . Contents 3 Business Concept 4 Competitive Advantages 5 Goods Turnover Dynamics 6 Geography...

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